Re: google ads api basic access request still pending

[Felix Wunderman]

Hi,

why do I not get any support from you? We have a large enterprise to 
support and currently loosing the customers trust. This is by far the worst 
support experience that I ever had to deal with.
Felix Wunderman schrieb am Montag, 11. März 2024 um 09:25:14 UTC+1:

> Hi, 
>
> some time has passed. Could you provide an update on this?
>
> Thanks!
>
> Felix Wunderman schrieb am Donnerstag, 7. März 2024 um 15:30:08 UTC+1:
>
>> Hi,
>>
>> are there any updates on this?  Please help us out.
>>
>> Thanks
>>
>>
>> Felix Wunderman schrieb am Mittwoch, 6. März 2024 um 16:47:29 UTC+1:
>>
>>> Hi together,
>>>
>>> are there any updates on this? 
>>> Our client is still waiting and it is getting harder and harder to 
>>> explain what excactly the issue is and why they have to wait for such a 
>>> long time for the implementation. 
>>>
>>> Thank you so much for speeding this up. 
>>>
>>> Google Ads API Forum Advisor schrieb am Dienstag, 5. März 2024 um 
>>> 19:36:56 UTC+1:
>>>
 Hi,

 Thank you for reaching out to the Google Ads API support team.

 After reviewing your concern, I understand that you applied for Basic 
 access, but you haven’t received any response.

 Since the access requests are handled by the Google Ads API Compliance 
 team, we are transferring the case to the Ads API Compliance team.

 @Compliance team, please confirm if you are able to assist in the below 
 access request.

 Summary: The user has applied for the developer token access with the 
 below details. 

- Google Ads Manager Account (MCC) ID: 981-919-5260 
- Cases ID: 4-078935938, 9-513935511, 8-916735821 
- Access type: Basic 

 Do reach out to the Google Ads API 
  support team 
 for any queries related to the API.
   
 This message is in relation to case "ref:!00D1U01174p.!5004Q02rzhBL:ref"

 Thanks,
   
 [image: Google Logo] Google Ads API Team 




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Re: google ads api basic access request still pending

[Felix Wunderman]

Hi, 

some time has passed. Could you provide an update on this?

Thanks!

Felix Wunderman schrieb am Donnerstag, 7. März 2024 um 15:30:08 UTC+1:

> Hi,
>
> are there any updates on this?  Please help us out.
>
> Thanks
>
>
> Felix Wunderman schrieb am Mittwoch, 6. März 2024 um 16:47:29 UTC+1:
>
>> Hi together,
>>
>> are there any updates on this? 
>> Our client is still waiting and it is getting harder and harder to 
>> explain what excactly the issue is and why they have to wait for such a 
>> long time for the implementation. 
>>
>> Thank you so much for speeding this up. 
>>
>> Google Ads API Forum Advisor schrieb am Dienstag, 5. März 2024 um 
>> 19:36:56 UTC+1:
>>
>>> Hi,
>>>
>>> Thank you for reaching out to the Google Ads API support team.
>>>
>>> After reviewing your concern, I understand that you applied for Basic 
>>> access, but you haven’t received any response.
>>>
>>> Since the access requests are handled by the Google Ads API Compliance 
>>> team, we are transferring the case to the Ads API Compliance team.
>>>
>>> @Compliance team, please confirm if you are able to assist in the below 
>>> access request.
>>>
>>> Summary: The user has applied for the developer token access with the 
>>> below details. 
>>>
>>>- Google Ads Manager Account (MCC) ID: 981-919-5260 
>>>- Cases ID: 4-078935938, 9-513935511, 8-916735821 
>>>- Access type: Basic 
>>>
>>> Do reach out to the Google Ads API 
>>>  support team 
>>> for any queries related to the API.
>>>   
>>> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzhBL:ref"
>>>
>>> Thanks,
>>>   
>>> [image: Google Logo] Google Ads API Team 
>>>
>>>
>>>

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Re: google ads api basic access request still pending

[Felix Wunderman]

Hi,

are there any updates on this?  Please help us out.

Thanks


Felix Wunderman schrieb am Mittwoch, 6. März 2024 um 16:47:29 UTC+1:

> Hi together,
>
> are there any updates on this? 
> Our client is still waiting and it is getting harder and harder to explain 
> what excactly the issue is and why they have to wait for such a long time 
> for the implementation. 
>
> Thank you so much for speeding this up. 
>
> Google Ads API Forum Advisor schrieb am Dienstag, 5. März 2024 um 19:36:56 
> UTC+1:
>
>> Hi,
>>
>> Thank you for reaching out to the Google Ads API support team.
>>
>> After reviewing your concern, I understand that you applied for Basic 
>> access, but you haven’t received any response.
>>
>> Since the access requests are handled by the Google Ads API Compliance 
>> team, we are transferring the case to the Ads API Compliance team.
>>
>> @Compliance team, please confirm if you are able to assist in the below 
>> access request.
>>
>> Summary: The user has applied for the developer token access with the 
>> below details. 
>>
>>- Google Ads Manager Account (MCC) ID: 981-919-5260 
>>- Cases ID: 4-078935938, 9-513935511, 8-916735821 
>>- Access type: Basic 
>>
>> Do reach out to the Google Ads API 
>>  support team 
>> for any queries related to the API.
>>   
>> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzhBL:ref"
>>
>> Thanks,
>>   
>> [image: Google Logo] Google Ads API Team 
>>
>>
>>

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Re: google ads api basic access request still pending

[Felix Wunderman]

Hi together,

are there any updates on this? 
Our client is still waiting and it is getting harder and harder to explain 
what excactly the issue is and why they have to wait for such a long time 
for the implementation. 

Thank you so much for speeding this up. 

Google Ads API Forum Advisor schrieb am Dienstag, 5. März 2024 um 19:36:56 
UTC+1:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you applied for Basic 
> access, but you haven’t received any response.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team.
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary: The user has applied for the developer token access with the 
> below details. 
>
>- Google Ads Manager Account (MCC) ID: 981-919-5260 
>- Cases ID: 4-078935938, 9-513935511, 8-916735821 
>- Access type: Basic 
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzhBL:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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RE: google ads api basic access request still pending

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you applied for Basic access, 
but you haven’t received any response.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary: The user has applied for the developer token access with the below 
details.

Google Ads Manager Account (MCC) ID: 981-919-5260
Cases ID: 4-078935938, 9-513935511, 8-916735821
Access type: Basic

Do reach out to the Google Ads API support team for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rzhBL:ref"

Thanks,

Google Ads API Team

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https://googleadsdeveloper.blogspot.com/
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Google Ads API Basic access request still pending

[Felix Wunderman]

Hello Team,

It's been nearly one month that I have requested several times for basic 
access to the Google ads developer token, But the Google support team 
hasn't given any response, update or acknowledgement about the request.

Due to this, my business development is stuck in the process.

Can anyone please help me get the developer token so that I can continue 
the development of my business,

Still, I didn't get any kind of Case ID or anything.

Please look into this issue, and help me to solve this issue.

MCC ID: 981-919-5260
CASE ID (February 7, 2024 at 01:45 PM) : 4-078935938
CASE ID (February 13, 2024 at 12:49 PM) : 9-513935511
CASE ID (February 19, 2024 at 12:08 PM) : 8-916735821

Thanks @Google Team.

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Re: google ads api basic access request

[knepp harr]

How to get case ID ?

On Friday, January 19, 2024 at 3:50:19 PM UTC+8 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have submitted a 
> request for the basic access of Google Ads API developer token and waiting 
> for a response from the team.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team. Can you 
> kindly provide the following information for the compliance team to further 
> assist you with your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated) 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for the basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 123-926-5980 
>- Case ID: requested 
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>
> You can send the details via *Reply privately to the author option*, or 
> *direct 
> private reply* to this email.
>
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rXWGr:ref"
>
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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RE: google ads api basic access request

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted a request 
for the basic access of Google Ads API developer token and waiting for a 
response from the team.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team. Can you kindly 
provide the following information for the compliance team to further assist you 
with your concern:

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated)

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary:

The user has applied for the basic access with the below details.

Google Ads Manager Account (MCC) ID: 123-926-5980
Case ID: requested

Do reach out to the Google Ads API support team for any queries related to the 
API.

You can send the details via Reply privately to the author option, or direct 
private reply to this email.


This message is in relation to case "ref:!00D1U01174p.!5004Q02rXWGr:ref"

Thanks,

Google Ads API Team

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Google Ads API Basic Access Request

[knepp harr]

Hi,
A long time ago we applied for Google Ads API basic level.

It's been 10 days, and no reply has been received.

Since this API is the only thing we are waiting for now for our product, we 
are waiting for feedback from you on the subject.

The ID of the MCC account we applied for: 123-926-5980

I kindly ask you to help with the issue.

Regards

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Re: ads api basic access request

[Eric Xu]

Any update?


在2024年1月18日星期四 UTC+8 14:51:17 写道：

> Hi,
>
> Thank you for getting back to us. 
>
> Kindly note that if you haven't received any case ID then the Compliance 
> team will check and respond back. Since the access requests are handled by 
> the Google Ads API Compliance team, they are actively addressing the matter 
> and please note that access-related issues are beyond our current scope. 
> Looping the Compliance team back to this thread for further assistance. 
>
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary: The user has applied for basic access with the below details. 
>
>
>
>- Google Ads Manager Account (MCC) ID: 751-430-2876 
>
>
>- Case ID: The user has not received any case ID.  
>
> Do reach out to the *Google Ads API* 
>  support team 
> for any queries related to the API.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rXGv6:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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RE: google ads api basic access request

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted a request 
for the Basic access of Google Ads API developer token and waiting for a 
response from the team.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary:

The user has applied for the Basic access with the below details.

Google Ads Manager Account (MCC) ID: 121-536-3770
Case ID: 3-316935800

Do reach out to the Google Ads API support team for any queries related to the 
API.

This message is in relation to case "ref:!00D1U01174p.!5004Q02rXHhw:ref"

Thanks,

Google Ads API Team

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Google Ads API Basic Access Request

[Anupam Sharma]

I have submitted an application for Basic Access for my Google Ads account 
and have not received any response yet. I would really appreciate it if 
someone would look into this case and get back to me as soon as possible.

Case ID: 3-316935800
Google Ads Manager ID: 121-536-3770

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Re: ads api basic access request

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for getting back to us.

Kindly note that if you haven't received any case ID then the Compliance team 
will check and respond back. Since the access requests are handled by the 
Google Ads API Compliance team, they are actively addressing the matter and 
please note that access-related issues are beyond our current scope. Looping 
the Compliance team back to this thread for further assistance.

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary: The user has applied for basic access with the below details.

Google Ads Manager Account (MCC) ID: 751-430-2876
Case ID: The user has not received any case ID.

Do reach out to the Google Ads API support team for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rXGv6:ref"

Thanks,

Google Ads API Team

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Re: ads api basic access request

[Eric Xu]

I have not received Case ID， how can i get it?

在2024年1月18日星期四 UTC+8 12:17:54 写道：

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have submitted a 
> request for the Basic access of Google Ads API developer token and waiting 
> for a response from the team.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team. Can you 
> kindly provide the following information for the compliance team to further 
> assist you with your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated) 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for the Basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 751-430-2876 
>- Case ID: requested 
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rXGv6:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Ads API Basic Access Request

[Eric Xu]

Hello team,
We have applied multile times for *Ads API Basic access*,  I have not 
received response from support team, could u help us find the status of our 
apply?
MCC: 751-430-2876 

Thx very much!!!


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Re: ads api basic access request

[IQ Setters]

Hi Team,

Today I tried again to apply for Basic access to the Google Ads API and
finally, I also found all the previous case ids:

   - Google Ads Manager Account (MCC) ID: 612-356-7007
   - Case ID 2-309535852
   - Case ID 1-458934900
   - Case ID 8-266335471
   - Case ID 4-856635503
   - Case ID 9-337835070
   -

Can you please confirm the status of all my requests?


On Thu, 11 Jan 2024 at 16:53, Google Ads API Forum Advisor
 wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> By reviewing your concern, I understand that you have applied for Basic
> access to the Google Ads API. Since the access requests are handled by the
> Google Ads API Compliance team, we are transferring the case to the Ads API
> Compliance team.
>
> @Compliance team, please confirm if you are able to assist in the below
> access request.
>
> Summary:
>
> The user has applied for Basic access to the Google Ads API with the below
> details.
>
>- Google Ads Manager Account (MCC) ID: 612-356-7007
>- Case ID: not assigned as per the user
>
> Do reach out to the Google Ads API
>  support team
> for any queries related to the API.
>
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rW2ax:ref"
>
> Thanks,
>
> [image: Google Logo] Google Ads API Team
>
>
>

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Ads API Basic Access Request

[IQ Setters]

Hi, Team,

I had requested multiple times for *Ads API Basic access* but no getting 
any response from support team. I tried mutiple available articles (Help 
pages) but nothing help me to know about the status of my submitted 
requests.  

Can somebody please guide me where I can connect to know the status of my 
request? 

MCC: 612-356-7007
Case-ID: not asigned 

Today I requested again, and here I am sharing the screenshot of what I get 
in response after request submission.

"*The Google Ads API Compliance team has received your ticket. *

*Please remain mindful that applications are typically reviewed within 
three business days, with an initial decision processed soon after, though 
some complex reviews may take longer.*
*We will be in contact with you as soon as possible.*"

[image: Basic-Access-Level request.PNG]

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Google Ads API Basic Access Request

[Göktürk Ülker]

Hi,
A long time ago we applied for Google Ads API basic level. 

Since this API is the only thing we are waiting for now for our product, we 
are waiting for feedback from you on the subject.

The ID of the MCC account we applied for: 196-768-9964

I kindly ask you to help with the issue.

Regards,

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No response from Google Ads API Basic Access request

[Yeghor Petrychenko]

case ID 0-349935465 and ID 2-731135697
There is no confirmation or rejection. Is it possible to get any
information on this issue?
my Google Ads Manager Account ID is  271-878-5142
[image: ads_api.png]

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No response from Google Ads API Basic Access request

[Yeghor Petrychenko]

case ID 0-349935465 and ID 2-731135697
There is no confirmation or rejection. Is it possible to get any
information on this issue?
[image: ads_api.png]

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No response from Google Ads API Basic Access request

[Yeghor Petrychenko]

case ID 0-349935465 and ID 2-731135697
There is no confirmation or rejection. Is it possible to get any 
information on this issue?
[image: ads_api.png]

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RE: urgent: google ads api basic access request

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API basic 
access.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team. Can you kindly 
provide the following information for the compliance team to further assist you 
with your concern:

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated).
The type of access which you have requested for?

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary: The user has applied for API access with the below details.

Google Ads Manager Account (MCC) ID: 112-545-8509
Cases ID: requested
Access type: Basic

Do reach out to the Google Ads API support team , for any queries related to 
the API.

This message is in relation to case "ref:!00D1U01174p.!5004Q02qBOdP:ref"

Thanks,

Google Ads API Team

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Urgent: Google Ads API Basic Access Request

[Volar Cheung]

Hi Google Ads API Team and Compliance Team,

We have submitted before and we apply the Basic Access again with a new 
MCC. Could you please have a quick review of my case?  Because our project 
is stuck for the Basic Access and cannot be launched.

MCC ID: 112-545-8509
Applying Access type: Basic Access

Previous MCC ID: 896-147-9931
Previous Case ID: 6-892934803

Thanks for your time and patience.

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Re: Google Ads API Basic Access Request has not been replied for more than 2 weeks

[Alex Kurilin]

Similar issue here, although it's only been 5 business days so far. Would 
be great to hear back from the Google Ads folks even just to have 
confirmation that they received the application and it will be eventually 
looked at.

On Tuesday, July 11, 2023 at 2:59:19 PM UTC-7 BI Aba Tech wrote:

>
> Google Team,
>
> I am following up on our request for an API key upgrade from Testing to 
> Basic in order to make important reports. We initially submitted the 
> request over a two weeks ago, and unfortunately, we have not received any 
> response from your end.
>
> To provide you with the necessary information, our Google Ads account 
> number is 236-607-2017 <(236)%20607-2017>.
>
> We greatly appreciate your attention to this matter and look forward to 
> hearing from you soon. Thank you for your assistance.
>
> Best regards.
>

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Google Ads API Basic Access Request has not been replied for more than 2 weeks

[BI Aba Tech]

Google Team,

I am following up on our request for an API key upgrade from Testing to 
Basic in order to make important reports. We initially submitted the 
request over a two weeks ago, and unfortunately, we have not received any 
response from your end.

To provide you with the necessary information, our Google Ads account 
number is 236-607-2017.

We greatly appreciate your attention to this matter and look forward to 
hearing from you soon. Thank you for your assistance.

Best regards.

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RE: google ads api basic access request

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hello,

Thank you for reaching out to the Google Ads API team.

Kindly note that, we are unable to provide updates or the status of your 
application as our team specializes in Google Ads API related concerns and 
technical implementations only. To ensure you get proper assistance, we are 
reaching out to the Google Ads API Compliance team on your behalf and 
requesting input.

@Compliance Team, please find the pertinent details below and confirm if you 
are able to assist.

Summary:
User currently has "Test Account" access for their developer token and has 
applied for "Basic access" a month ago, but has yet to receive a response. User 
notes that it is important for him to access Google Ads API for his 
professional activities

Google Ads manager account (MCC) ID: 744-244-2025
Cases2 ID: N/A. No ID has been generated.

This message is in relation to case "ref:_00D1U1174p._5004Q2n6H1k:ref"

Thanks,

Google Ads API Team

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Google Ads API Basic Access Request

[Mariana Melo]

Hi Team, 

I would like to express my concern regarding the request I made last month 
to obtain basic access to the Google Ads API. So far, I have not received 
any response or updates regarding the status of my request.

Furthermore, I noticed that no case ID or any other form of tracking has 
been provided for me to check the progress of my application.

I understand that the team responsible for processing the requests may be 
dealing with a significant workload, but I would like to request your 
assistance in obtaining information about the status of my application. It 
is important for me to be able to access the Google Ads API for my 
professional activities.

Thank you in advance for your attention, and I hope to receive a prompt 
response along with a case ID or any information that can help me track the 
progress of my request.

My Google Ads Manager Account ID: 744-244-2025

Thank you!

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Re: Google Ads API Basic Access Request

['Edward Kim' via Google Ads API and AdWords API Forum]

Hi Team,

I've replied privately with the information and I haven't received any 
reply nor feedback. 
I've also submitted a form to the compliance team and I've yet to receive 
any reply or feedback.
Is there anything else I can do to get this process moving?

On Wednesday, July 5, 2023 at 4:20:20 PM UTC-4 Google Ads API and AdWords 
API Forum wrote:

> Hi, 
>
> Thanks for reaching out to the Google Ads API Forum. I hope you are doing 
> well today.
>
> I understand that you have concerns about your application for Google Ads 
> API Basic Access and haven’t received any feedback or response yet from 
> the Compliance team.
>
> Since this case wasn’t routed to our support queue, we can’t directly 
> route your concern to the Compliance team. To do this, we request to 
> provide your Google Ads account or the MCC ID and Case ID (if there is 
> any generated in the format of 0-0###0) from Compliance team form 
> (https://support.google.com/adspolicy/contact/contact_ads_api) via the Reply 
> privately to author option. If this option is not available, then send it 
> instead on this email address googleadsa...@google.com 
> . Thank you for your patience and 
> understanding. Rest assured that we will further assist you on this matter.
>
> Your response privately is highly appreciated. Have a great day.
>
> Regards,
> Google Ads API Team
> On Saturday, July 1, 2023 at 4:47:52 AM UTC+8 eddi...@optum.com wrote:
>
>> Hi Team,
>>
>> I've applied for the Google Ads API Basic Access but I haven't received 
>> any feedback nor response.
>>
>> I was looking for a Case ID but didn't see one after submitting the form 
>> and seeing the success response.
>>
>> I submitted another form just in case I missed something but that doesn't 
>> appear to be the case. 
>>
>> Here is my Google Ads Manager Account ID: 861-674-4729
>>
>> I was wondering if I could get some form of feedback or at least the case 
>> ID for tracking purposes please.
>>
>> Thank you!
>>
>

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Re: Google Ads API Basic Access Request

['Edward Kim' via Google Ads API and AdWords API Forum]

Hi Team,

Does/Can this inquiry need to be redirected to the Google Ads Compliance 
Team?

On Tuesday, July 4, 2023 at 8:29:08 AM UTC-4 Google Ads API and AdWords API 
Forum wrote:

> Re-posting the last inquiry (
> https://groups.google.com/g/adwords-api/c/TAkDEP3NhzY) from the forum as 
> it wasn't routed to our support queue.
>
> Regards,
> Google Ads API Team
> On Tuesday, July 4, 2023 at 12:29:16 AM UTC+8 eddi...@optum.com wrote:
>
>> Hi Team, 
>>
>> I wanted to follow up on the previous message to see if there was any 
>> traction on this or if you needed anything else from me
>>
>> On Friday, June 30, 2023 at 4:47:52 PM UTC-4 Edward Kim wrote:
>>
>>> Hi Team,
>>>
>>> I've applied for the Google Ads API Basic Access but I haven't received 
>>> any feedback nor response.
>>>
>>> I was looking for a Case ID but didn't see one after submitting the form 
>>> and seeing the success response.
>>>
>>> I submitted another form just in case I missed something but that 
>>> doesn't appear to be the case. 
>>>
>>> Here is my Google Ads Manager Account ID: 861-674-4729
>>>
>>> I was wondering if I could get some form of feedback or at least the 
>>> case ID for tracking purposes please.
>>>
>>> Thank you!
>>>
>>

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RE: google ads api basic access request

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thanks for reaching out to Google Ads API Forum.

Please note that with regards to concerns related to the granting and approval 
process of these tokens are already outside of the scope of the Google Ads API 
support team as our team specializes in Google Ads API-related concerns and 
technical implementations only. To ensure you get proper assistance, we are 
reaching out to the Google Ads API Compliance team on your behalf.

In addition, can you provide the Case ID in the format of #-# after 
submitting the request of the access level? This is so that the Compliance team 
can further assist you with your concern.

@Compliance Team
Please find the pertinent details below and confirm if you are able to assist.

Summary:

The customer submitted an application for basic access to the Google Ads API 
but not yet received any updates. The customer is asking for assistance 
regarding the approval of the access level.

Case ID : (requested)
Google Ads manager account (MCC) ID : 829-678-0241

This message is in relation to case "ref:_00D1U1174p._5004Q2mqvHG:ref"

Thanks,

Google Ads API Team

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Google Ads API Basic Access Request

[nyerere zoe]

Hi,
we submitted API basic access for "Ad creation / management" api type. MCC 
is 829-678-0241. we have not hear from your team for a week. please help 
expedite the process.

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RE: google ads api basic access request

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thanks for reaching out to Google Ads API Forum.

With regards to your concern, I can see that there’s another thread with the 
same concern with your email address. With that, we suggest continuing the 
conversation in the other thread with the subject line of "EntityMed - Google 
Ads API approval" for better tracking of the issue. Please also note that we 
have responded on that thread regarding the issue you are having and raised 
your concern with the Compliance team.

This message is in relation to case "ref:_00D1U1174p._5004Q2mqjQO:ref"

Thanks,

Google Ads API Team

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Google Ads API Basic Access Request

[Uriel Shashua]

Hi Team,

We have submitted our API approval request and we still did not get any 
response.
We have a line of customers waiting to start using our new service.
Can you kindly help to expedite the process?
This is my MCC: 133-634-1292

Thanks

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