[www-issues] [Issue 94328] navigation on site and log in status

2009-03-26 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=94328


User harsha_cn changed the following:

What|Old value |New value

 Assigned to|support   |ivantm





--- Additional comments from harsha...@openoffice.org Thu Mar 26 09:51:25 
+ 2009 ---
Assigning it to the reporter. Please assign the issue to Stefan, as this should
not be assigned to Collabnet Support without getting validated from Stefan.   

Regards,
Harsha
Support Operations.

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[www-issues] [Issue 94328] navigation on site and log in status

2009-03-23 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=94328





--- Additional comments from harsha...@openoffice.org Tue Mar 24 01:12:39 
+ 2009 ---
Thank you for contacting Collabnet Support. I shall investigate with the 
information provided by you and will update you once I have adequate 
information.

Regards,
Harsha
Support Operations. 

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[www-issues] [Issue 97717] Mails sent after 29th dece mber 2008 are not in the OOo archives

2009-01-08 Thread harsha_cn
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http://www.openoffice.org/issues/show_bug.cgi?id=97717





--- Additional comments from harsha...@openoffice.org Thu Jan  8 09:28:07 
+ 2009 ---
Stefan,

The site is up and working fine. The changes to the max heap size for the
indexer jvm was done. Please verify and let me know if you have any 
clarifications.

Regards,
Harsha
Support Operations.

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[www-issues] [Issue 96026] Mailing list: add a new ty pe: everyone subscribe, but only allowed poste rs can post.

2009-01-08 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=96026


User harsha_cn changed the following:

What|Old value |New value

  Status|REOPENED  |RESOLVED

  Resolution|  |FIXED





--- Additional comments from harsha...@openoffice.org Fri Jan  9 03:38:27 
+ 2009 ---
Closing the case as it is fixed in Discussion service. Support will track this
ticket internally. Please feel free to re-open the ticket if you have nay 
queries.

Regards,
Harsha
Support Operations.

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[www-issues] [Issue 96026] Mailing list: add a new ty pe: everyone subscribe, but only allowed poste rs can post.

2008-12-31 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=96026





--- Additional comments from harsha...@openoffice.org Wed Dec 31 08:01:53 
+ 2008 ---
This feature is available in Discussions Service. Please do upgrade to the next
release in CEE. 

Regards,
Harsha
Support Operations. 

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[www-issues] [Issue 94458] mailing list search broken

2008-12-29 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=94458





--- Additional comments from harsha...@openoffice.org Tue Dec 30 04:42:12 
+ 2008 ---

I have started the full indexer for eyebrowse/message and shall update you once
the indexer is completed.

Regards,
Harsha
Support Operations.

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[www-issues] [Issue 94458] mailing list search broken

2008-12-18 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=94458





--- Additional comments from harsha...@openoffice.org Thu Dec 18 21:36:22 
+ 2008 ---
Please let us know your feasible time to run the indexer. 

Regards,
Harsha
Support Operations.

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[www-issues] [Issue 96026] Mailing list: add a new ty pe: everyone subscribe, but only allowed poste rs can post.

2008-12-16 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=96026


User harsha_cn changed the following:

What|Old value |New value

  Status|NEW   |RESOLVED

  Resolution|  |INVALID





--- Additional comments from harsha...@openoffice.org Tue Dec 16 16:10:18 
+ 2008 ---
Closing the ticket. Please feel free to re-open the ticket once you have the
business benefit regarding the enhancement request.

Regards,
Harsha
Support Operations.

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[www-issues] [Issue 96026] Mailing list: add a new ty pe: everyone subscribe, but only allowed poste rs can post.

2008-11-29 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=96026





--- Additional comments from [EMAIL PROTECTED] Sat Nov 29 12:47:40 + 
2008 ---
Could you please provide me the business benefit expected from this feature
request. 

Regards,
Harsha
Support Operations

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[www-issues] [Issue 94458] mailing list search broken

2008-11-20 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=94458





--- Additional comments from [EMAIL PROTECTED] Thu Nov 20 16:05:02 + 
2008 ---
The expected duration to run the indexer is one week. This task does not need
any downtime. Can we start the indexer by Friday. Please let us know your
feasible time to proceed on the task. 

Regards,
Harsha
Support Operations.

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[www-issues] [Issue 96026] Mailing list: add a new ty pe: everyone subscribe, but only allowed poste rs can post.

2008-11-20 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=96026





--- Additional comments from [EMAIL PROTECTED] Thu Nov 20 10:19:39 + 
2008 ---
Could you please provide me the business benefit expected from this enhancement
request.

Regards,
Harsha
Support Operations

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[www-issues] [Issue 96026] Mailing list: add a new ty pe: everyone subscribe, but only allowed poste rs can post.

2008-11-10 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=96026





--- Additional comments from [EMAIL PROTECTED] Mon Nov 10 10:07:09 + 
2008 ---
Thank you for contacting CollabNet Customer Support! Based on the information
provided to us we will present you with an update as soon as we have adequate 
data.

Regards,
Harsha
Support Operations.

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[www-issues] [Issue 94458] mailing list search broken

2008-11-03 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=94458


User harsha_cn changed the following:

What|Old value |New value

 Assigned to|support   |st





--- Additional comments from [EMAIL PROTECTED] Tue Nov  4 06:17:11 + 
2008 ---
Stefan,

Running a full indexer on eyebrowse/message should resolve the issue.
Schedule a less traffic time when the indexer could be ran. So, that we can 
run it from the admin UI.

Regards,
Harsha
Support Operations.

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[www-issues] [Issue 94458] mailing list search broken

2008-10-06 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=94458





--- Additional comments from [EMAIL PROTECTED] Mon Oct  6 20:58:23 + 
2008 ---
We are still working on this mailing list search broken issue and shall keep you
posted with updates.

Regards,
Harsha
Support Operations.

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[www-issues] [Issue 94458] mailing list search broken

2008-10-02 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=94458





--- Additional comments from [EMAIL PROTECTED] Thu Oct  2 22:34:27 + 
2008 ---
I have filed an internal ticket and shall keep you posted with updates.

Regards,
Harsha
Support Operations.

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[www-issues] [Issue 94458] mailing list search broken

2008-10-01 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=94458





--- Additional comments from [EMAIL PROTECTED] Wed Oct  1 22:28:17 + 
2008 ---
Thank you for contacting Collabnet customer support! I am working on this and
will update you once I have adequate information.

Regards,
Harsha
Support Operations.

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[www-issues] [Issue 51393] Access to the ooeclipseint egration module of API

2008-09-25 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=51393


User harsha_cn changed the following:

What|Old value |New value

  Status|NEW   |RESOLVED

  Resolution|  |FIXED





--- Additional comments from [EMAIL PROTECTED] Thu Sep 25 21:30:59 + 
2008 ---
Closing the ticket. Please feel free to reopen the case if you have any queries.

Regards,
Harsha
Support Operations.

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[www-issues] [Issue 94002] Migrate sshkeys to SVN cod e repository

2008-09-25 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=94002



This issue depends on issue 51393, which changed state:

What|Old value |New value

  Status|NEW   |RESOLVED

  Resolution|  |FIXED





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[www-issues] [Issue 92739] add apple_remote to CVSROO T/modules

2008-08-13 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=92739





--- Additional comments from [EMAIL PROTECTED] Wed Aug 13 10:14:31 + 
2008 ---
Martin,

Thank you for contacting Collabnet Support. I shall update you once the the task
is completed.

Regards,
Harsha
Support Operations.

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[www-issues] [Issue 92739] add apple_remote to CVSROO T/modules

2008-08-13 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=92739





--- Additional comments from [EMAIL PROTECTED] Wed Aug 13 13:27:11 + 
2008 ---
Martin,

The task is done. Please verify and let me know if you have any clarification.

Thanks,
Harsha
Support Operations

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[www-issues] [Issue 89492] please exchange my public ssh DSA key

2008-05-19 Thread harsha_cn
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http://www.openoffice.org/issues/show_bug.cgi?id=89492





--- Additional comments from [EMAIL PROTECTED] Mon May 19 08:16:31 + 
2008 ---
Hi,

 Thank you for contacting Collabnet Support Operations. Please note that there
is an inbuilt facility for the Domain Administers to add/edit public keys for
the new/old users. Hence we would request using the facility provided to your
maximum advantage by internally processing and uploading the public keys. This
would allow you to reduce the dependency factor on Collabnet Support for your
day-to-day operations.

Thanks,
Harsha
Support Operations.



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[www-issues] [Issue 86729] Getting http-error 403 for IZ-pages via java-connections

2008-03-05 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=86729





--- Additional comments from [EMAIL PROTECTED] Wed Mar  5 16:47:04 + 
2008 ---
Hi,

Thank you for contacting CollabNet Customer Support! Based on the information
provided to us we will present you with an update as soon as we have adequate 
data.

Thanks,
Harsha
Support Operations.

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[www-issues] [Issue 86729] Getting http-error 403 for IZ-pages via java-connections

2008-03-05 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=86729





--- Additional comments from [EMAIL PROTECTED] Wed Mar  5 19:29:00 + 
2008 ---
I have filed an internal ticket to our engineering team and will update you on
the progress as we have adequate information.

Thanks,
Harsha
Support Operations.

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[www-issues] [Issue 76493] Remove header 'Disposition -Notification-To' from incoming mail

2008-03-04 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=76493


User harsha_cn changed the following:

What|Old value |New value

Target milestone|CEE Consid-future |CEE Rubicon





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[www-issues] [Issue 79190] automatic response to mail sent to security-team@

2008-02-10 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=79190





--- Additional comments from [EMAIL PROTECTED] Mon Feb 11 06:56:09 + 
2008 ---
Louis,

Our Product management has reviewed the current road map and have identified
that setting up an automatic response template to mail sent by nonsubscribers to
[EMAIL PROTECTED] would not be possible as of now. However, it would
be considered in the future releases as Discussion Services enhancement.

Thanks,
Harsha
Support Operations.

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[www-issues] [Issue 84389] Page is not refreshing on website

2007-12-12 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=84389


User harsha_cn changed the following:

What|Old value |New value

Priority|P2|P3





--- Additional comments from [EMAIL PROTECTED] Wed Dec 12 09:03:00 + 
2007 ---
I shall apologize for the delay in response. Our internal team is working on it
and will update you once we have adequate information.

Thanks,
Harsha
Support Operations. 

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[www-issues] [Issue 84389] Page is not refreshing on website

2007-12-12 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=84389





--- Additional comments from [EMAIL PROTECTED] Wed Dec 12 11:39:26 + 
2007 ---
Hi John,

The http://marketing.openoffice.org/press_releases.html has been refreshed.
Please verify and let me know if you have any clarification.

Thanks,
Harsha
Support Operations.

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[www-issues] [Issue 83602] remove /gl/downloads/OOo_2 _2_gl.iso,v

2007-12-05 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=83602





--- Additional comments from [EMAIL PROTECTED] Thu Dec  6 06:59:19 + 
2007 ---
Please feel free to contact if you have any clarifications regarding this issue.

Thanks,
Harsha
Support Operations.

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[www-issues] [Issue 83602] remove /gl/downloads/OOo_2 _2_gl.iso,v

2007-12-05 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=83602


User harsha_cn changed the following:

What|Old value |New value

  Status|NEW   |RESOLVED

  Resolution|  |FIXED





--- Additional comments from [EMAIL PROTECTED] Thu Dec  6 07:38:27 + 
2007 ---
Closing the case as resolved fixed. Please feel free to reopen if you have any
clarifications.

Thanks,
Harsha
Support Operations.

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[tools-issues] [Issue 73712] anoncvs out of sync

2007-12-05 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=73712



This issue depends on issue 83602, which changed state:

What|Old value |New value

  Status|NEW   |RESOLVED

  Resolution|  |FIXED





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[www-issues] [Issue 83602] remove /gl/downloads/OOo_2 _2_gl.iso,v

2007-11-26 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=83602





--- Additional comments from [EMAIL PROTECTED] Mon Nov 26 16:09:44 + 
2007 ---

We have analyzed and found that the nfs lock file is not created by the CEE
application. When our team was deleting the OOo_2_2_gl.iso file as per your
request, some user from your end was reading or accessing that file which has
created the .nfs file in the cache memory. 

Please let me know if you have any clarifications. 

Thanks,
Harsha
Support Operations.

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[www-issues] [Issue 83602] remove /gl/downloads/OOo_2 _2_gl.iso,v

2007-11-20 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=83602





--- Additional comments from [EMAIL PROTECTED] Tue Nov 20 17:57:18 + 
2007 ---
Our internal team is working on this nfs lock file and will update you as we
have adequate information.

Thanks,
Harsha
Support Operations.

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[www-issues] [Issue 83602] remove /gl/downloads/OOo_2 _2_gl.iso,v

2007-11-13 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=83602





--- Additional comments from [EMAIL PROTECTED] Tue Nov 13 11:36:21 + 
2007 ---
Hi,

Thank you for contacting CollabNet Customer Support. Based on the information
that has been provided to us, we will initiate our research  provide you an
update as soon as we have adequate information. 

Thanks,
Harsha
Support Operations.

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[www-issues] [Issue 83602] remove /gl/downloads/OOo_2 _2_gl.iso,v

2007-11-13 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=83602





--- Additional comments from [EMAIL PROTECTED] Tue Nov 13 12:48:27 + 
2007 ---
Hi,

The file has been removed. Please verify and let me know if you have any
clarifications.

Thanks,
Harsha
Support Operations.

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[www-issues] [Issue 82205] search not working/list no t updated (cws-announce)

2007-10-31 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=82205


User harsha_cn changed the following:

What|Old value |New value

  Status|STARTED   |RESOLVED

  Resolution|  |FIXED





--- Additional comments from [EMAIL PROTECTED] Thu Nov  1 05:26:11 + 
2007 ---
Closing the case as the above explanation would answer your questions. Please
feel free to contact if you have any queries.

Thanks,
Harsha
Support Operations.

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[www-issues] [Issue 82205] search not working/list no t updated (cws-announce)

2007-10-16 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=82205





--- Additional comments from [EMAIL PROTECTED] Tue Oct 16 17:40:05 + 
2007 ---
Hi Cloph,

Could you please update the case , its waiting for your response.

Regards,
Harsha
Support Operations.

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[www-issues] [Issue 82205] search not working/list no t updated (cws-announce)

2007-10-10 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=82205


User harsha_cn changed the following:

What|Old value |New value

Priority|P2|P3





--- Additional comments from [EMAIL PROTECTED] Wed Oct 10 07:49:46 + 
2007 ---
Hi Cloph,

The reason for the mailing list to be unsearchable is because of the hyphen in
its name. Refer the above statement in the 3.0 release notes.


We have found a workaround for you, which would help you in search mailing list
Workaround : Please use the domain wide search. Refer the link below for your
workaround.

http://www.openoffice.org/servlets/Search?artifact=eyebrowse+messagemode=advancedquery=ready%20for%20useresultsPerPage=40scope=domain

Resolution : This issue has been fixed in the discussion services component
which is found in C.E.E 5.0 .

Thanks,
Harsha
Support Operations.

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[www-issues] [Issue 82205] search not working/list no t updated (cws-announce)

2007-10-05 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=82205





--- Additional comments from [EMAIL PROTECTED] Fri Oct  5 10:11:54 + 
2007 ---
Hi,

I am able to replicate this issue. I have filed an internal ticket to our
internal team and will update you on the progress as we have adequate 
information.

Thanks,
Harsha
Support Operations.

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[www-issues] [Issue 79190] automatic response to mail sent to security-team@

2007-10-01 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=79190





--- Additional comments from [EMAIL PROTECTED] Mon Oct  1 09:44:17 + 
2007 ---
Hi,

I have been investigating on this request for some time and found due to
revamping  of the communication tools, this automatic response message would be
implemented in the discussion services which would go through the normal
enhancement process. 

So, it would take some time to fix the target milestone of this request.

Thanks,
Harsha
Support Operations.

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[www-issues] [Issue 79288] New key for NLC project

2007-09-23 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=79288


User harsha_cn changed the following:

What|Old value |New value

 Assigned to|louis |support

  Status|REOPENED  |NEW





--- Additional comments from [EMAIL PROTECTED] Mon Sep 24 01:23:01 + 
2007 ---
Hi,

Thank you for contacting Collabnet Support Operations. Please note that there is
an inbuilt facility for the Domain Administers to add/edit public keys for the
new/old users. Hence we would request using the facility provided to your
maximum advantage by internally processing and uploading the public keys. This
would allow you to reduce the dependency factor on Collabnet Support for your
day-to-day operations.

Thanks,
Harsha
Support Operations.

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[www-issues] [Issue 80093] Can't add pjanik to cc of issue 80089

2007-08-17 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80093


User harsha_cn changed the following:

What|Old value |New value

 Assigned to|support   |pjanik

Priority|P2|P3





--- Additional comments from [EMAIL PROTECTED] Fri Aug 17 19:54:43 + 
2007 ---
Hi,

We have analyzed and found that as there is a cronjob scheduled every Thursday
21 hrs PDT ( Friday 04 hrs GMT ) for taking database dump.During this time,
whichever table that is getting backed-up will be locked. Any access by the
application on a locked table throws Error proxying data. We found from the
logs, we could see that the attachment table is getting accessed by the request
from pjanik at the specified time. But the table was locked. Hence the
error occurred.

Thanks,
Harsha
Support Operations.

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[www-issues] [Issue 80093] Can't add pjanik to cc of issue 80089

2007-07-27 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80093





--- Additional comments from [EMAIL PROTECTED] Fri Jul 27 09:51:37 + 
2007 ---
Hi,

Thank you for contacting CollabNet Customer Support. Based on the information
that has been provided to us, we will initiate our research  provide you an
update as soon as we have adequate information.

Thanks,
Harsha
Support Operations.

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[www-issues] [Issue 10059] I would like to access CVS module of ja native-language project.

2007-07-17 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=10059


User harsha_cn changed the following:

What|Old value |New value

   Status whiteboard|(PCN 13497), CNSC-020571  |(PCN 13497), CNSC-020571,(
|  |PCN 13497), CNSC-020571





--- Additional comments from [EMAIL PROTECTED] Tue Jul 17 09:18:04 + 
2007 ---
Hi,

I have deleted the key of Yaw. Please do verify the same.

Thanks,
Harsha
Support Operations.

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[www-issues] [Issue 10059] I would like to access CVS module of ja native-language project.

2007-07-16 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=10059





--- Additional comments from [EMAIL PROTECTED] Mon Jul 16 12:34:04 + 
2007 ---
Hi,

Thank you for contacting CollabNet Customer Support. Based on the information
that has been provided to us, we will initiate our research  provide you an
update as soon as we have adequate information.

Thanks,
Harsha
Support Operations.

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[www-issues] [Issue 10059] I would like to access CVS module of ja native-language project.

2007-07-16 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=10059





--- Additional comments from [EMAIL PROTECTED] Mon Jul 16 12:43:13 + 
2007 ---
Hi,

Could you please provide me the user name for whom the key was created because i
am unable to trace any key of user name youske or yaw. So, if you would  provide
me the information , i can proceed to do this task as soon as possible.

Thanks,
Harsha
Support Operations. 

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[www-issues] [Issue 10059] I would like to access CVS module of ja native-language project.

2007-07-16 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=10059





--- Additional comments from [EMAIL PROTECTED] Mon Jul 16 13:04:07 + 
2007 ---
Hi,

Thank you for contacting Collabnet Support Operations. Please be informed that
with the release of CollabNet Enterprise Edition 4.5.2, we have included a new
feature which allows site administrators to add/edit user public keys through
UI. We recommend you to contact your domain administrator directly to have your
public key added/edited which will reduce the turn around time in processing the
request through CollabNet Support. Please feel free to request any query
clarified by calling our Support Hotline +1 800 211 3047.

 

Thanks,
Harsha
CollabNet Support Operations

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[www-issues] [Issue 79192] ssh2key

2007-07-13 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=79192


User harsha_cn changed the following:

What|Old value |New value

 Assigned to|louis |nurali





--- Additional comments from [EMAIL PROTECTED] Fri Jul 13 09:25:32 + 
2007 ---
Hi Nurali,

It seems that you are able to commit the changes in windows platform but not in
linux. So,can you please send me the error message if you are still facing in 
linux.

Thanks,
Harsha
Support Operations. 

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[www-issues] [Issue 79192] ssh2key

2007-07-10 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=79192





--- Additional comments from [EMAIL PROTECTED] Wed Jul 11 04:07:00 + 
2007 ---
Hi,

Thank you for contacting CollabNet Customer Support. Based on the information
that has been provided to us, we will initiate this task  provide you an update
as soon as we have adequate information. 

Thanks,
Harsha
Support Operations.

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[www-issues] [Issue 79192] ssh2key

2007-07-10 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=79192


User harsha_cn changed the following:

What|Old value |New value

 Assigned to|support   |louis

  Ever confirmed|  |1

  Status|UNCONFIRMED   |NEW





--- Additional comments from [EMAIL PROTECTED] Wed Jul 11 04:28:13 + 
2007 ---
The public key has been uploaded. Please do verify the same and let me know can
I proceed to close the case.

Thanks,
Harsha
Support Operations.

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[www-issues] [Issue 79288] New key for NLC project

2007-07-10 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=79288


User harsha_cn changed the following:

What|Old value |New value

  Ever confirmed|  |1

  Status|UNCONFIRMED   |STARTED





--- Additional comments from [EMAIL PROTECTED] Wed Jul 11 05:33:38 + 
2007 ---
Hi,

Thank you for contacting CollabNet Customer Support. Based on the information
that has been provided to us, we will initiate the task  provide you an update
as soon as we have done with the task. 

Thanks,
Harsha
Support Operations.

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[www-issues] [Issue 79288] New key for NLC project

2007-07-10 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=79288


User harsha_cn changed the following:

What|Old value |New value

 Assigned to|support   |louis

  Status|STARTED   |NEW





--- Additional comments from [EMAIL PROTECTED] Wed Jul 11 05:38:43 + 
2007 ---
Hi,

The dsa key has been uploaded. Please verify the same and let me know can i
close the case.

Thanks,
Harsha
Support Operations.

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[www-issues] [Issue 79243] CVS Commit access request

2007-07-06 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=79243





--- Additional comments from [EMAIL PROTECTED] Fri Jul  6 08:15:18 + 
2007 ---
Hi,

I am working on this task and will update you on the progress.

Thanks,
Harsha
Support Operations.

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[www-issues] [Issue 79243] CVS Commit access request

2007-07-06 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=79243





--- Additional comments from [EMAIL PROTECTED] Fri Jul  6 08:46:17 + 
2007 ---
Hi,

The Key has been uploaded . Please verify the same.

Thanks,
Harsha
Support Operations.


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[www-issues] [Issue 78883] please limit the version l ist at issue submission time (currently 470+ v ersions in version list)

2007-07-06 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=78883





--- Additional comments from [EMAIL PROTECTED] Fri Jul  6 10:22:09 + 
2007 ---
Hi,

Thank you for contacting CollabNet Support  submitting a Enhancement Request.
Your request is under process  will be reviewed internally. An update will
provided as soon as the request has been accepted by the product management 
team.

Thanks,
Harsha
Support Operations.

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[www-issues] [Issue 79190] automatic response to mail sent to security-team@

2007-07-03 Thread harsha_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=79190





--- Additional comments from [EMAIL PROTECTED] Wed Jul  4 04:58:02 + 
2007 ---
Hi Louis,

Thank you for contacting CollabNet Support  submitting a Enhancement Request.
Your request is under process  will be reviewed internally. An update will be
provided as soon as the request has been accepted by the product management
team. Meanwhile if you feel you require the enhancement to be
considered/implemented immediately, please let us know  our services team would
prepare a fee based Statement of Work (SOW) to help expedite the implementation
of this request.

Thanks,
Harsha
Support Operations.

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Issue Tracker. Please log onto the website and enter your comments.
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