[sc-issues] [Issue 5658] Spreadsheet thinks a number is a string (text)

2010-06-15 Thread kkeane
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=5658





--- Additional comments from kke...@openoffice.org Tue Jun 15 08:32:08 
+ 2010 ---
I want to thank the OOo team for fixing this very long-standing nuisance.
@jitenhaara - OOo advertises itself as a drop-in replacement for Microsoft
Office. So Excel compatibility matters more than making a better spreadsheet
program that is useless to 99% of the world.

And, yes, I understand your compatibility concern. You have exactly the same
problem in reverse that people in a mixed Excel/OOo environment had since 2002,
when this bug was first reported.

I am very glad and appreciative that the OOo development team has listened to
users. For me, it came too late - I had to advise all my clients to move away
from Open Office because of this problem.

But it is very much appreciated anyway!


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[sc-issues] [Issue 5658] Spreadsheet thinks a number is a string (text)

2009-09-04 Thread kkeane
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=5658





--- Additional comments from kke...@openoffice.org Fri Sep  4 20:46:42 
+ 2009 ---
Also, Excel will interpret all kinds of numeric data, such as 100.000,00 or
$75.99. I assume that they resolve ambiguities (is 10.000 10 or 1?) based on
the locale. Not sure if it's the locale of the OS, of Excel itself or whether
the locale is stored with the spreadsheet.


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[sc-issues] [Issue 5658] Spreadsheet thinks a number is a string (text)

2009-06-03 Thread kkeane
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=5658





--- Additional comments from kke...@openoffice.org Wed Jun  3 07:12:46 
+ 2009 ---
Andrew, apparently, you never worked in a large company. Unless a CxO is a major
OpenOffice supporter or Microsoft hater, if you tell them to retrain users for
such an issue, the answer will be you are fired for putting OpenOffice on our
computers in the first place. You should have bought MS Office all along! Then
he'd write a memo putting OpenOffice on the banned-software list.

And he'd be right. A single incident of such a problem can easily cost far more
than a copy of MS Office for everybody.


In any case, training users is not an option for me.

Me lone consultant am not going to tell a multimillion dollar company to retrain
all their users AND to review every single Excel spreadsheet companywide
(because more often than not, users pass spreadsheets around and copy them,
rather than using templates) for an issue that 99% of the recipients never have
because they use Microsoft Office.

Me lone consultant WILL tell my customers that OpenOffice Calc is dangerous to
their bottom line.


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[sc-issues] [Issue 5658] Spreadsheet thinks a number is a string (text)

2009-06-03 Thread kkeane
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=5658





--- Additional comments from kke...@openoffice.org Wed Jun  3 11:27:21 
+ 2009 ---
Karlis, I think in this bug report we have seven years worth of evidence that
this problem is *extremely* common even if Andrew personally may not have come
across it. Which makes me wonder why he even cares about it one way or the 
other?

I actually found the bug exactly the same way you did: a vendor sent me a
proposal that looked like the cheapest. In my case, it wasn't for my own
business but for a customer - which means that I could have gotten sued over it,
and it could have put out of business. I'm not even sure if an EO insurance
would cover such matters. Fortunately, I caught it before placing the order.
This vendor was a large company, and I'm sure they are sending out dozens of
these spreadsheets every day.

You are absolutely right. Retraining users is an absurd suggestion. And it
wouldn't even help. That horse has left the barn long ago. You know the old joke
about how God could create the world in seven days? He didn't have to worry
about an installed base.

Most likely, they have a sales team of maybe 20 people. Each of them probably
keeps a copy of each spreadsheet sent out, and when a new prospect calls, pulls
up one of the old spreadsheets, changes the numbers, and resaves it. Maybe they
are using SharePoint or something like it to manage the large number of
spreadsheets - who knows. He certainly will NOT go back and spend hours
double-checking every single cell of a 5-page spreadsheet with 3000 rows and 30
columns - even less so when he sees with his own eyes that the total is correct.

And since he can use any of thousands of previous versions of this spreadsheet
as a starting point, cleaning up all the places where this error (which isn't
an error at all from Excel's perspective) lurks is just plain a ridiculous 
proposal.

Add to that the problem of personnel turnover. In many companies, sales people
last maybe six months. Do you really seriously propose that each of these people
be trained in such all such subtle issues that doesn't even affect the software
that they and 99% of the world is using? On the first day on the job?

With that kind of turnover, training is going to be 2 hours of here is the
phone, here is the price list, and for the proposals just ask John over there to
send you a copy of the spreadsheet he did. Now get to work, and I want you to
make 20 sales in your first week!

And training for long-term employees? Maybe after a year on the job they'll be
sent to a one-week Excel class taught by a MOUS (Microsoft Office User
Specialist). Most likely somebody who has never heard of OO.

Training people? Come on, get real.


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[sc-issues] [Issue 5658] Spreadsheet thinks a number is a string (text)

2009-06-03 Thread kkeane
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=5658





--- Additional comments from kke...@openoffice.org Wed Jun  3 12:09:44 
+ 2009 ---
I think I may actually have stumbled upon WHY this problem occurs in so many
Excel-generated spreadsheets. Turns out that it no amount of training would
solve it, because Excel actually makes the change automatically. In some cases,
users actually have to go out of their way to NOT enter numbers as text.

Actually, there is at least one, and probably two more ways this happens: users
may intentionally do it for various reasons.

And it probably also happens when you import data from CSV and other formats,
although I have not confirmed that.

Try this (I tried it in Excel 2007). It is important to do it in exactly this
sequence.

open a blank spreadsheet.
Do not touch the format of cell A1 (it should be formatted as General)
Type the number 7 into cell A1
Change the format for cell A2 to Text
Type the number 6 into cell A2. Make sure you type JUST the digit - no quotes or
anything else.
Note that the number six will be left-aligned due to the text formatting.
Note, but do not change, the formatting of cell A3. It should be General
Type the formula =A1+A2 (without quotes) into A3.
You will see the number 13, left-aligned.
Note the formatting of cell A3 again. You will see that it has changed to Text
Save the spreadsheet as XLS file.
Open the spreadsheet in OpenOffice. Voila. 

Remember: you haven't entered a single quote in Excel, only digits. Yet just
based on the formatting of the cell, Excel treats the 6 that you typed into A2
as a string. Even if you later change the cell format to General Excel will
keep the number as text!

In the real world, this is very likely to happen to parts of a spreadsheet by
accident. Imagine a spreadsheet with 10 columns. You format each column
appropriately for the data it should hold. Later you insert a new column between
two columns that are both formatted as text. How likely is it that you'd realize
the new cells are also formatted as text? Maybe you'll realize it an hour later
when the formatting is off. But it's too late: once you enter data into a
text-formatted cell, the data stays a string even if you later change the 
format.

The second way this probably happens: it may also be an intentional trick of
the trade of experienced Excel users: you can save yourself a lot of work
formatting the cells by typing in the numbers in the correct format, if you
start it with a quote.

I came across http://excel.tips.net. Several of the tips listed there deal with
this and a few related issues, including a question If you have a range of
numeric values in your worksheet, you may want to change them from numbers to
text values. Here's how you can make the switch. (the answer: copy the cells to
the clipboard, format the cells as text, paste the data back in - exactly as I
outlined above).


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[sc-issues] [Issue 5658] Spreadsheet thinks a number is a string (text)

2009-06-03 Thread kkeane
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=5658





--- Additional comments from kke...@openoffice.org Wed Jun  3 19:47:32 
+ 2009 ---
Andrew,


If, in the real world, you are trying to use OpenOffice as an Excel substitute,
then I recommend that you do not. As I have said time and again, If you need
Excel, use Excel.


I know you have said so before, but I find this comment very strange because
OpenOffice is primarily and explicitly *advertised* as a Microsoft Office
replacement. You see the banner every time you install Java, for instance.

If this statement really was true, then the solution actually is very simple:
remove the Excel support altogether. According to your statement, it's not
needed anyway, and it is broken anyway.

But if you leave the Excel support in, then it absolutely *must* work. Reliably.
Every time.

Re. the second comment: more importantly, I answered philhibbs' question about
how users do it without realizing I identified what to my knowledge nobody had
done before: why this issue arises so frequently in the first place.

You can call it a feature or a misfeature or whatever you like.

What bothers me most about all this isn't actually the bug itself. What bothers
me is the absolute willful unresponsiveness of the OpenOffice team to a very
obvious user demand - with the seventh anniversary coming up in a few days -
just based on some ivory-tower idea of Excel is wrong. And then people wonder
why Linux on the Desktop isn't taking off.


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[sc-issues] [Issue 5658] Spreadsheet thinks a number is a string (text)

2009-06-03 Thread kkeane
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=5658





--- Additional comments from kke...@openoffice.org Wed Jun  3 19:50:34 
+ 2009 ---
One more thought. It is *entirely* possible that Microsoft has done this
intentionally in order to break OpenOffice compatibility. It would be very much
in line with their strategies in many other cases.

And right now, OpenOffice is actually Microsoft's marketing for them by letting
this issue fester for so long.


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[sc-issues] [Issue 5658] Spreadsheet thinks a number is a string (text)

2009-06-03 Thread kkeane
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=5658





--- Additional comments from kke...@openoffice.org Wed Jun  3 20:08:42 
+ 2009 ---
ER - given that this issue has its SEVENTH anniversary coming up on Monday
without a resolution, I have a very hard time believing that it will be
addressed. Even more so since quite a few team members seem to have dismissed
this issue or even explicitly stated that it should *not* be addressed.

What you are seeing is the resulting frustration from the user community.


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[sc-issues] [Issue 5658] Spreadsheet thinks a number is a string (text)

2009-06-03 Thread kkeane
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=5658





--- Additional comments from kke...@openoffice.org Wed Jun  3 21:00:19 
+ 2009 ---
Good point. To be honest, I hadn't even heard about CT2N until you mentioned it
yesterday; I all but gave up on OpenOffice and am just following this in case
this ever changes. This is one of the two main issues that are keeping me from
switching to Linux on the desktop (the other one is the lack of good accounting
software).

I'm also a bit reluctant to rely too much on extensions for bug-fixes. At some
point, you run into software management and update-compatibility issues.

Another concern I have is that a user wouldn't necessarily KNOW that he'd need
to take the CT2N action. All he would notice is the total of the spreadsheet,
and if he is lucky he'd notice that the numbers make no sense.

But I'd still be very interested to learn more about CT2N as a stopgap. Is it
supported on all platforms?


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[sc-issues] [Issue 5658] Spreadsheet thinks a number is a string (text)

2009-05-22 Thread kkeane
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=5658





--- Additional comments from kke...@openoffice.org Fri May 22 16:41:15 
+ 2009 ---
The marketplace is littered with better products that failed because they
didn't do what people needed. Excel won because it *was* Lotus 1-2-3 compatible.

Ever heard of Next computers? Linux on the Desktop? Even a multi-billion dollar
marketing budget didn't save these products.

The choice isn't between Excel Clone and Excel Beater, but between Excel Clone
and Edsel Beater.


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[sc-issues] [Issue 5658] Spreadsheet thinks a number is a string (text)

2009-05-22 Thread kkeane
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=5658





--- Additional comments from kke...@openoffice.org Fri May 22 21:18:33 
+ 2009 ---
Andrew, here is an easy experiment that may settle this once and for all. It's
called Market Research. Implement two versions of OpenOffice. One with all your
improvements and only supporting its own file format, and one that can open XLS
files, but correctly. See which one people will download.


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[sc-issues] [Issue 5658] Spreadsheet thinks a number is a string (text)

2008-11-25 Thread kkeane
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=5658





--- Additional comments from [EMAIL PROTECTED] Tue Nov 25 14:15:13 + 
2008 ---
@fdservices: Excel is inconsistent in its treatment of text and numbers. I would
classify that as being a bug, and we do not need to reproduce that in OO.

Not quite. If you import Excel files, then Excel's behavior is the gold
standard. It doesn't matter if Excel's behavior is logical, illogical,
serpentine, obscure, or even outright bizarre. It doesn't matter if you think
there's a bug in Excel - I might even agree with you on that, but it's plain
irrelevant. If OO doesn't do the same thing, it is a bug in OO's Excel import
filter. As this discussion shows, many people got burned by this bug already, so
it's not just an academic discussion.

I've been a software developer for 20 years, and I also run a business. One
thing I have learned is that customers don't care about the perfect anything -
they care that the job gets done. I've seen software developers get fired for
implementing a technically elegant solution that didn't meet the customer's 
needs.

Whether that matters really depends on your goal. From an academic standpoint,
if you want to build the best possible spreadsheet as a research project, you
may be absolutely right.

If your goal is to provide an alternative to Microsoft Office - well, then
arguing I'm right and Microsoft is wrong is not going to earn you much market
share. It's more like a famous last word.


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[sc-issues] [Issue 5658] Spreadsheet thinks a number is a string (text)

2008-11-22 Thread kkeane
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=5658





--- Additional comments from [EMAIL PROTECTED] Sat Nov 22 13:28:34 + 
2008 ---
No, that extension isn't sufficient. When one of my business partners sends me
an Excel spreadsheet by email, I need to be able to simply double-click it and
trust that when it opens, the numbers will be the same that he used. Having to
run a program or the like just in case he used text instead of a number does not
cut it.

And as long as this bug isn't fixed, only Microsoft Office satisfies that need.

That is why I proposed earlier to remove support for .XLS altogether - broken
support like this is worse than not supporting Excel at all.


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[sc-issues] [Issue 5658] Spreadsheet thinks a number is a string (text)

2008-11-22 Thread kkeane
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=5658





--- Additional comments from [EMAIL PROTECTED] Sun Nov 23 04:11:41 + 
2008 ---
@ cornouws:

OK, you want a program that does exactly the same as Excel, without doing any
extra click... hmm then I have the prefect solution for you: Excel :-)

Ummm... Have you seen a version of Excel for my Ubuntu distribution?

I've come to the same conclusion you have; if I need Excel, I will have to
switch back to Microsoft. Unlike you, I'm not on a quest for an ivory tower
perfect spreadsheet but rather for a program that solves my and my customer's
real-world business problems. I suspect that is why Microsoft still rules the
desktop.

One thing that I don't quite understand is: if OpenOffice really does not even
want to be Excel-compatible, why is there an Excel import filter in the first
place? And why does the ad they insert into the Java JRE installer emphasize
what Microsoft Office compatibility that it can't deliver?


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[sc-issues] [Issue 5658] Spreadsheet thinks a number is a string (text)

2008-11-20 Thread kkeane
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=5658





--- Additional comments from [EMAIL PROTECTED] Thu Nov 20 13:25:08 + 
2008 ---
It seems to me that there is a consensus developing here that it is more
important to behave correctly than to be compatible with Excel.

Maybe the real solution is to simply remove support for .xls functionality
altogether, since it doesn't work anyway?


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[sc-issues] [Issue 5658] Spreadsheet thinks a number is a string (text)

2008-10-05 Thread kkeane
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=5658





--- Additional comments from [EMAIL PROTECTED] Sun Oct  5 08:35:23 + 
2008 ---
I think there is a fallacy in the thinking; it ignores the real-world workflow
that you will often see. The number of people who get a wrong result in Excel is
going to be minuscule, because just like regular software projects, people do
test spreadsheets.

In the business world, spreadsheets are designed in Excel. They are tested in
Excel. Then they are distributed to the sales force, who fills them out - in
Excel. The spreadsheet designers put strings into formulas - it's rarely the end
user who accidentally adds quotes when entering values.

Because all the testing happens in Excel, you won't see a problem.

Then they are sent out to me. Who opens it in OpenOffice - and gets a wrong 
result.

And movement towards a resolution... - well, when after 6.5 years there are
STILL people arguing that Excel compatibility doesn't matter, I'm not as
optimistic as you are.


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[sc-issues] [Issue 5658] Spreadsheet thinks a number is a string (text)

2008-10-04 Thread kkeane
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=5658





--- Additional comments from [EMAIL PROTECTED] Sat Oct  4 08:02:02 + 
2008 ---
I have to chime in with those who argue that this issue almost cost me serious
money. A proposal from one of my vendors showed costs that were off by hundreds
of dollars per month; my customer would have sued me had I not caught this in 
time.

When loading an XLS spreadsheet, it is absolutely imperative that the results
are the same as they were in Excel. That should override any philosophical
considerations on what the right treatment is - when you are competing with
Excel and advertising compatibility, then right is what Excel does. Anything
else may be appropriate for an ivory tower - but not for the real world of 
business.

As a consultant, I used to tell my customers to replace Microsoft Office with
OpenOffice. But until this issue is fixed, I cannot do that any more. And the
fact that, as I now see, this discussion has been dragging on for six years does
not help to build trust in OpenOffice. How many other such issues are there
lurking, and will they also take more than half a decade of discussion without a
solution?


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[sc-issues] [Issue 5658] Spreadsheet thinks a number is a string (text)

2008-10-04 Thread kkeane
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=5658





--- Additional comments from [EMAIL PROTECTED] Sat Oct  4 08:10:16 + 
2008 ---
I have to chime in with those who argue that this issue almost cost me serious
money. A proposal from one of my vendors showed costs that were off by hundreds
of dollars per month; my customer would have sued me had I not caught this in 
time.

When loading an XLS spreadsheet, it is absolutely imperative that the results
are the same as they were in Excel. That should override any philosophical
considerations on what the right treatment is - when you are competing with
Excel and advertising compatibility, then right is what Excel does. Anything
else may be appropriate for an ivory tower - but not for the real world of 
business.

As a consultant, I used to tell my customers to replace Microsoft Office with
OpenOffice. But until this issue is fixed, I cannot do that any more. And the
fact that, as I now see, this discussion has been dragging on for six years does
not help to build trust in OpenOffice. How many other such issues are there
lurking, and will they also take more than half a decade of discussion without a
solution?


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[sc-issues] [Issue 94612] Excel incompatibility - st ring in a Math formula

2008-10-03 Thread kkeane
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=94612
 Issue #|94612
 Summary|Excel incompatibility - string in a Math formula
   Component|Spreadsheet
 Version|OOo 2.4.1
Platform|PC
 URL|
  OS/Version|Windows XP
  Status|UNCONFIRMED
   Status whiteboard|
Keywords|
  Resolution|
  Issue type|DEFECT
Priority|P3
Subcomponent|programming
 Assigned to|spreadsheet
 Reported by|kkeane





--- Additional comments from [EMAIL PROTECTED] Fri Oct  3 09:49:06 + 
2008 ---
When you use a string that contains a numeric string, Excel will use it as a
number. OpenOffice treats it as a zero regardless of the actual value.

Example:
B12: 8
E12: =IF(B125,$59.99,IF(B1215,$49.99))
F12: 1.99
G12: 1.5
M12: =SUM((E12+F12+G12)+(E12+F12+G12)*0.069)*B12

(all cells except B12 formatted as currency)

In this scenario, Excel will display:

B12 | ... |   E12  |  F12  |  G12  |  | M12
8 ... | $49.99 | $1.99 | $1.50 |  | $457.36

OpenOffice will display
8 ... $49.99 $1.99 $1.50  $29.85

This is similar to bug 6768, which I believe should not have been closed.
Regardless of whether Excel's behavior is philosophically logical or
correct, when OpenOffice yields different mathematical results than Excel,
that undermines trust in OpenOffice.

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