[sw-issues] [Issue 114361] "Read Error" with embedde d images after saving in Writer
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=114361 --- Additional comments from ling...@openoffice.org Tue Nov 30 22:40:04 + 2010 --- In addition I want to stress that: 1. my documents were created from OpenOffice 2.x templates in OpenOffice 2. 2. in my case rather than alleviating, scrolling trough the document is enough to produce the "Read Error". Saving causes the images to disappear altogether. Cheers, Tony - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@sw.openoffice.org For additional commands, e-mail: issues-h...@sw.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=114361 --- Additional comments from ling...@openoffice.org Fri Sep 10 10:15:33 + 2010 --- No sorry, no email arrived :( Does it save the crash report locally as well? If so, I could attach it to this issue? - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@sw.openoffice.org For additional commands, e-mail: issues-h...@sw.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=114361 --- Additional comments from ling...@openoffice.org Thu Sep 9 22:21:26 + 2010 --- Results after running with 3.3 m7 from last night 19:15 AEST until 8:05 AEST 10/9/10 (15 mins ago): - document 1 displayed "Read Error" in all images after 2 1/4 hours - document 2 (1 picture) did not develop the error - on menu-close a program crash was reported and an automatic error report generated. Interestingly, the crash utility recovered only document 2, even though both were modified. I allowed the crash report to be sent, and added "REFER TO ISSUE 114361" in the top, so you should be able t find it if you wish. - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@sw.openoffice.org For additional commands, e-mail: issues-h...@sw.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=114361 --- Additional comments from ling...@openoffice.org Thu Sep 9 11:33:57 + 2010 --- Isn't it always the case... I should have waited a few minutes before posting... the read error has now occurred in the document with 5 images. All images are gone at the same time, as with the 3.2.1 version. It took 2.25 hours to develop. The single image in the other document is still showing - but that always took longer to break. - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@sw.openoffice.org For additional commands, e-mail: issues-h...@sw.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=114361 --- Additional comments from ling...@openoffice.org Thu Sep 9 11:16:48 + 2010 --- It's looking good. I've had both documents open in 3.3 m7 for the last 2 hours, resized, scrolled, left alone etc. as per the cases described earlier, and no read errors have shown yet. I plan to leave the documents open overnight and see if the problem reappears over that time. I'll report back tomorrow. - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@sw.openoffice.org For additional commands, e-mail: issues-h...@sw.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=114361 --- Additional comments from ling...@openoffice.org Thu Sep 9 07:54:16 + 2010 --- So you do.. sorry. I should really learn to read all the letters in the words, not just the last few, shouldn't I :( I'm downloading 3.3 m7 (.deb) now. Will get back to you as soon as I can. - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@sw.openoffice.org For additional commands, e-mail: issues-h...@sw.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=114361 --- Additional comments from ling...@openoffice.org Wed Sep 8 21:49:40 + 2010 --- Created an attachment (id=71623) Screenshot of about box - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@sw.openoffice.org For additional commands, e-mail: issues-h...@sw.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=114361 --- Additional comments from ling...@openoffice.org Wed Sep 8 21:48:45 + 2010 --- That's good that you are able to reproduce it - in a sense :) At least that shows that it's not an artifact caused by my setup... As I said, I did download the files only yesterday from the aarnet mirror. According to the "About" dialog this is m18, build 9502. I'll attach a screenshot of it to this. Cheers Tony - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@sw.openoffice.org For additional commands, e-mail: issues-h...@sw.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=114361 --- Additional comments from ling...@openoffice.org Wed Sep 8 08:22:03 + 2010 --- Sorry, I was not clear. The graphics are not corrupted. When the document is opened they show perfectly well, but after some time (see case descriptions) the "Read Error" appears. I could succesfully export the document to PDF (before the "Read Error" appeared) and the pictures were present in the PDF. I have also tested with the same document on a Mac (transferred via ssh) in NeoOffice and both documents showed perfectly in that setup. To check, I have just unzipped one of the images from document 1 and opened it in eog, which worked fine: $ unzip Alerting_DataProcessing.odt Pictures/12010336054828D57FE7.png Archive: Alerting_DataProcessing.odt extracting: Pictures/12010336054828D57FE7.png $ l Pictures/12010336054828D57FE7.png -rw-r--r-- 1 lingent lingent 131K Sep 6 12:30 Pictures/12010336054828D57FE7.png $ file Pictures/12010336054828D57FE7.png Pictures/12010336054828D57FE7.png: PNG image data, 822 x 1352, 8-bit/color RGBA, interlaced $ eog Pictures/12010336054828D57FE7.png (shows picture in window) The document is "confidential" and "internal use only"... can you guarantee that it will be treated as such? - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@sw.openoffice.org For additional commands, e-mail: issues-h...@sw.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=114361 User lingent changed the following: What|Old value |New value Status|CLOSED|UNCONFIRMED Resolution|INVALID | --- Additional comments from ling...@openoffice.org Wed Sep 8 07:44:26 + 2010 --- I'm sorry to have to report that the issue happens in exactly the same way with the official build. I completely removed the Debian-provided packages (including configuration files) and downloaded the official distribution from http://mirror.aarnet.edu.au/pub/openoffice/stable/3.2.1/ The md5sums & files that I have are: 829c11ba6dcdfe045dd1e5a77b34c05e OOo-SDK_3.2.1_Linux_x86-64_install-deb_en-US.tar.gz 455fc8d3da9010eed910a16155f16baf OOo_3.2.1_Linux_x86-64_install-deb_en-US.tar.gz I unpacked the files and installed all .deb packages contained therein. Then I tested with the same documents as before. Please instruct me how to gather enough data to help you with assessing this issue. Is it useful to try and build from the official source? - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@sw.openoffice.org For additional commands, e-mail: issues-h...@sw.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=114361 --- Additional comments from ling...@openoffice.org Tue Sep 7 08:35:41 + 2010 --- Excuse me for reopening. I had not read your comment. However, I wonder if it is correct. I decided to post because of this discussion: http://user.services.openoffice.org/en/forum/viewtopic.php?f=7&t=32295&hilit=+read+error+image&sid=77da46065c2122a0fd0b7b1ab1d5ee27 Note that that thread is on a hetrogenous environment of Mac, Windows and Linus. It seems the same problem to me, and I am prepared to go the length in assisting in finding the cause. I note that Debian have released a new package. I will upgrade and see if it recurs and try with the source distribution. If it recurs, I will let you know. Thanks. - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@sw.openoffice.org For additional commands, e-mail: issues-h...@sw.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=114361 --- Additional comments from ling...@openoffice.org Tue Sep 7 08:23:41 + 2010 --- Created an attachment (id=71596) Screenshot of case 3 - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@sw.openoffice.org For additional commands, e-mail: issues-h...@sw.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=114361 User lingent changed the following: What|Old value |New value Status|CLOSED|UNCONFIRMED Resolution|INVALID | --- Additional comments from ling...@openoffice.org Tue Sep 7 08:22:31 + 2010 --- New case (screenshot attached). Same documents as before 1. open both documents in full-screen mode, leave document with 5 pictures active 2. resize viewport to show all pages as in screen shot 3. walk away from PC 4. return half-hour later - pictures are broken - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@sw.openoffice.org For additional commands, e-mail: issues-h...@sw.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=114361 Issue #|114361 Summary|"Read Error" with embedded images in Writer Component|Word processor Version|OOo 3.2 Platform|Opteron/x86_64 URL| OS/Version|Linux Status|UNCONFIRMED Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P2 Subcomponent|editing Assigned to|writerneedsconfirm Reported by|lingent --- Additional comments from ling...@openoffice.org Tue Sep 7 07:16:39 + 2010 --- Case 1 1. Document contains 10 pages, 5 embedded PNG images 2. Open document 3. Scroll back & forth a few times 4. Image(s) (may) disappear and broken image icon is displayed along with text "Read Error" 5. close OO without saving Case 2 1. Document contains 22 pages, 1 embedded PNG image 2. Open document 3. Scroll somewhat and read previous work 4. Scroll to point where new text is required 5. Enter and format text 6. Scroll back and note that image is replaced by broken image icon and text "Read Error" 7. Copy new text into ascii text editor & close OO without saving In both cases closing & reopening the document restores the images, but new work was not saved (obviously). Found many messages in forums saying images disappear permanently if saved - did not try this as these documents are important. Below follows some configuration and document information. Please let me know if any more is useful or needed. I understand that OOffice hangs together with the system java? If so, could this be a memory corruption issue which can be traced back to the JVM? The java version in the path is: $ java -version java version "1.6.0_17" Java(TM) SE Runtime Environment (build 1.6.0_17-b04) Java HotSpot(TM) 64-Bit Server VM (build 14.3-b01, mixed mode) Document contents (unzip -v): - document 1: Archive: Alerting_DataProcessing.odt Length MethodSize CmprDateTime CRC-32 Name -- --- -- - 338 Defl:N 211 38% 2010-09-06 12:30 6c8290fa Dialogs/dialog-lc.xml 353 Defl:N 217 39% 2010-09-06 12:30 d9e0f9e3 Dialogs/Standard/dialog-lb.xml 2767 Defl:N 763 72% 2010-09-06 12:30 c09bce13 Dialogs/Standard/dlgCreateDoc.xml 133247 Stored 133247 0% 2010-09-06 12:30 5474811e Pictures/12010336054828D57FE7.png 139016 Stored 139016 0% 2010-09-06 12:30 1d4c6ea9 Pictures/1201035E058629E6F985.png 95028 Stored95028 0% 2010-09-06 12:30 ec006976 Pictures/12010332058C2D813449.png 116946 Stored 116946 0% 2010-09-06 12:30 2297a7fd Pictures/13F003E19EE36269.png 202119 Stored 202119 0% 2010-09-06 12:30 bdbd63e9 Pictures/120106EA058B0B15D9E1.png 5181 Defl:N 2467 52% 2010-09-06 12:30 693e5e9f META-INF/macrosignatures.xml 3730 Defl:N 551 85% 2010-09-06 12:30 d7cf5e2a META-INF/manifest.xml 39 Stored 39 0% 2010-09-06 12:30 0c32c65e mimetype 82349 Defl:N 8864 89% 2010-09-06 12:30 6e7f9a75 content.xml 324 Defl:N 191 41% 2010-09-06 12:30 c1589ff2 layout-cache 532 Defl:N 244 54% 2010-09-06 12:30 4f02c6e6 manifest.rdf 3084 Defl:N 1055 66% 2010-09-06 12:30 33f1f882 Basic/Standard/mCreateDocument.xml 356 Defl:N 216 39% 2010-09-06 12:30 00ec9b86 Basic/Standard/script-lb.xml 338 Defl:N 211 38% 2010-09-06 12:30 6c8290fa Basic/script-lc.xml 83968 Defl:N 8156 90% 2010-09-06 12:30 2af12fc5 styles.xml 1696 Stored 1696 0% 2010-09-06 12:30 21ba3cc3 meta.xml 4142 Defl:N 3830 8% 2010-09-06 12:30 a11cf9c9 Thumbnails/thumbnail.png 0 Defl:N2 0% 2010-09-06 12:30 Configurations2/accelerator/current.xml 0 Stored0 0% 2010-09-06 12:30 Configurations2/progressbar/ 0 Stored0 0% 2010-09-06 12:30 Configurations2/floater/ 0 Stored0 0% 2010-09-06 12:30 Configurations2/popupmenu/ 0 Stored0 0% 2010-09-06 12:30 Configurations2/menubar/ 0 Stored0 0% 2010-09-06 12:30 Configurations2/toolbar/ 0 Stored0 0% 2010-09-06 12:30 Configurations2/images/Bitmaps/ 0 Stored0 0% 2010-09-06 12:30 Configurations2/statusbar/ 10300 Defl:N 1949 81% 2010-09-06 12:30 fcc5fe43 settings.xml --- ------ 885853 717018 19%29 files Document 2: Archive: MonitoringTool.odt Length
