[sw-issues] [Issue 116807] openoffice writer crash when opening .doc file
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=116807 Issue #|116807 Summary|openoffice writer crash when opening .doc file Component|Word processor Version|1.0.3 Platform|PC URL| OS/Version|Linux Status|UNCONFIRMED Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P3 Subcomponent|open-import Assigned to|writerneedsconfirm Reported by|rdnelson --- Additional comments from rdnel...@openoffice.org Fri Feb 4 14:40:35 + 2011 --- (I)x.org loaded video driver of... (II) Loading /usr/lib/xorg/modules/drivers/nv_drv.so (--) Depth 24 pixmap format is 32 bpp (III) Desktop is: GNOME (IV) openoffice.org-kde version is: package openoffice.org-kde is not installed (V)libgcj version is: libgcj-4.1.2-48.el5-i386 (VI) kernel is: Linux 2.6.18-194.32.1.el5 #1 SMP Wed Jan 5 17:53:09 EST 2011 i686 i686 i386 (VII) OpenOffice.org core rpm version is: openoffice.org-core-3.1.1-19.5.el5_5.1-i386 (VIII) accessibility is: false (IX) gtk theme is: Clearlooks-DeepSky (X)icon theme is: default.kde (XI) metacity theme is: Glider (XII) redhat release is: CentOS release 5.5 (Final) (XIII) LANG is: en_US.UTF-8 ...start free space details ... Filesystem 1K-blocks Used Available Use% Mounted on /dev/mapper/VGRAID-LVhome 448604520 181256708 244192308 43% /home /dev/mapper/VGRAID-LVroot 8125880 5816880 1889572 76% / ...end free space details ... ...start (default) java details ... java version 1.6.0_17 OpenJDK Runtime Environment (IcedTea6 1.7.5) (rhel-1.16.b17.el5-i386) OpenJDK Client VM (build 14.0-b16, mixed mode) ...end (default) java details ... ...start sestatus details ... SELinux status: disabled ...end sestatus details ... ...start stackreport details ... 0x6699590: 0x1d2c14: /usr/lib/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3 + 0x26590 0x6699f44: 0x1d2c14: /usr/lib/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3 + 0x26f44 0x646420: 0x0: + 0x420 (__kernel_sigreturn + 0x0) 0xcdb293: 0xff8e8: /usr/lib/libX11.so.6 + 0x34293 (XUnionRegion + 0x33) 0xcdb473: 0xff8e8: /usr/lib/libX11.so.6 + 0x34473 (XUnionRectWithRegion + 0x83) 0xf0c09a: 0x8c9a0: /usr/lib/openoffice.org/basis3.1/program/libvclplug_genli.so + 0x2809a (X11SalGraphics::unionClipRegion(long, long, long, long) + 0x48) 0xe520ca: 0x5ea70: /usr/lib/openoffice.org/basis3.1/program/libvclplug_gtkli.so + 0x2f0ca 0x709c4a6: 0x40263c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x1124a6 0x70b1b68: 0x40263c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x127b68 0x70b315d: 0x40263c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x12915d (OutputDevice::GetTextArray(String const, long*, unsigned short, unsigned short) const + 0x6f) 0x70b324f: 0x40263c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x12924f (OutputDevice::GetTextWidth(String const, unsigned short, unsigned short) const + 0x29) 0x474ae02: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x399e02 0x474c296: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x39b296 0x475a4e3: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x3a94e3 0x46a00cd: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x2ef0cd 0x475b97f: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x3aa97f 0x4684692: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x2d3692 0x4689b2d: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x2d8b2d 0x46886b5: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x2d76b5 0x46890ad: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x2d80ad 0x4673f5f: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x2c2f5f 0x476427a: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x3b327a 0x4767b6d: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x3b6b6d 0x4624554: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x273554 0x462486d: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x27386d 0x4628fd3: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x277fd3 0x45cfa7b: 0xb35728: /usr/lib/openoffice.org3/program/../basis-link/program/libswli.so + 0x21ea7b (ViewShell::LayoutIdle() + 0xb3) 0x46d74bd: 0xb35728: /usr/lib/openoffice.org3
[sw-issues] [Issue 116817] OO Writer crashes while opening doc
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=116817 Issue #|116817 Summary|OO Writer crashes while opening doc Component|Word processor Version|OOO330m19 Platform|PC URL| OS/Version|Linux Status|UNCONFIRMED Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P3 Subcomponent|open-import Assigned to|writerneedsconfirm Reported by|rdnelson --- Additional comments from rdnel...@openoffice.org Fri Feb 4 20:54:11 + 2011 --- When I attempt to open an existing document, writer crashes with a long, arcane listing of information. The title of this report says paste this into a bug report. I did that, and got a response [Issue 116807] openoffice writer crash when opening .doc file with the content below. It says I am using too old a version, but I actually am using the latest version, 3.3+ (I tried to solve the problem by updating, which didn't work -- nothing to do -- and then by removing and reinstalling.) So, I hope you will not declare this issue resolved. It is real. I did not find anything helpful by searching, and I am willing to do whatever you say will help to specify and identify the problem. Thank you. Roger What|Old value |New value Status|UNCONFIRMED |RESOLVED Resolution| |INVALID --- Additional comments from e...@openoffice.org Fri Feb 4 19:50:07 + 2011 --- You are using a too old version (3.1.1) and didn't attach a sample file. Make sure you are using a current (3.3) and native (from our site) version. If this still happens there, file a new issue without the crash info but with a sample document so that we can reproduce it. - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@sw.openoffice.org For additional commands, e-mail: issues-h...@sw.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[sw-issues] [Issue 116817] OO Writer crashes while opening doc
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=116817 --- Additional comments from rdnel...@openoffice.org Fri Feb 4 22:48:06 + 2011 --- I have found a solution to the immediate problem. Opening OO Writer without a file (new) was successful. Then I closed OO Writer completely, and tried to open an existing doc file. This was successful, so opening and closing Writer apparently cleared some error that had prevented opening a file and produced the bug report. I can't judge whether this resolves the issue, but it does fix the local problem for me. Roger - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@sw.openoffice.org For additional commands, e-mail: issues-h...@sw.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
