[framework-issues] [Issue 89137] OO crashes as soon as Ope n File is selected
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=89137 --- Additional comments from [EMAIL PROTECTED] Thu Oct 9 07:36:03 + 2008 --- Does OS X maintains font caches on a per user basis? I'm no expert on the internals of Mac OS X but for myself, I find at least 24 M apparently cached at /private/var/folders/HR/HRdTSV2kEwO7D2VzvzQ-m+++GmE/-Caches-/com.apple.ATS @ kgadeyne : Somewhere within your own /private/var/folders/ you may find a path that relates to your Mac OS X user ID. The path may not be named in a way that indicates your ID, but if you browse each path you'll probably find one that presents (to you) more than the other paths. = Partial transcript from a Terminal window session = [macbookpro03-centrim:~] gjp22% ls -l /private/var/folders total 0 drwxr-xr-x 3 root wheel 102 11 Jul 23:37 0I drwxr-xr-x 3 root wheel 102 7 Jul 12:05 15 drwxr-xr-x 3 root wheel 102 8 Jul 03:58 8a drwxr-xr-x 3 root wheel 102 7 Jul 15:05 GC drwxr-xr-x 3 root wheel 102 16 Jul 10:58 HR drwxr-xr-x 3 root wheel 102 7 Aug 21:02 Jp drwxr-xr-x 3 root wheel 102 7 Jul 23:27 Mh drwxr-xr-x 3 root wheel 102 7 Jul 15:03 Ph drwxr-xr-x 3 root wheel 102 17 Sep 15:49 Xv drwxr-xr-x 12 root wheel 408 4 Sep 07:30 zz [macbookpro03-centrim:~] gjp22% ls -hrlt /private/var/folders/HR/HRdTSV2kEwO7D2VzvzQ-m+++GmE/-Caches-/com.apple.ATS total 48216 -rw-r--r-- 1 gjp22 staff 105K 20 Sep 04:58 User.fcache -rw-r--r-- 1 gjp22 staff 156K 25 Sep 17:05 Local.fcache -rw-r--r-- 1 gjp22 staff 162K 25 Sep 17:05 System.fcache -rwxr--r-- 1 gjp22 staff22M 8 Oct 22:29 annex_aux -rw-r--r-- 1 gjp22 staff 734K 9 Oct 05:18 font [macbookpro03-centrim:~] gjp22% du -h /private/var/folders/HR/HRdTSV2kEwO7D2VzvzQ-m+++GmE/-Caches-/com.apple.ATS 24M /private/var/folders/HR/HRdTSV2kEwO7D2VzvzQ-m+++GmE/-Caches-/com.apple.ATS - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
[framework-issues] [Issue 89137] OO crashes as soon as Ope n File is selected
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=89137 --- Additional comments from [EMAIL PROTECTED] Thu Oct 9 19:58:21 + 2008 --- @ kgadeyne : Somewhere within your own /private/var/folders/ you may find a path that relates to your Mac OS X user ID. Hmm, I haven't got a /private/var/folders directory $ ll /private/var/folder* ls: /private/var/folder*: No such file or directory I cleaned up files owned by myself in /private/var/tmp , but that doesn't help either. - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
[framework-issues] [Issue 89137] OO crashes as soon as Ope n File is selected
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=89137 --- Additional comments from [EMAIL PROTECTED] Tue Oct 7 15:05:18 + 2008 --- In response to kgadeyne (comment on Fri Oct 3 17:47:13): Yes, I didn't think of trying as a different user, but you're right! I was running OOo as a user with no administrative rights and it was crashing. Today, I ran it as a user with admin rights and it does not have an issue opening a file. - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
[framework-issues] [Issue 89137] OO crashes as soon as Ope n File is selected
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=89137 --- Additional comments from [EMAIL PROTECTED] Mon Oct 6 07:46:27 + 2008 --- Extra information: - Adding the Recovery.xcu file as described in issue 90437 doesn't solve the crash - When I open a file by clicking on it in Finder, OO opens the document correctly without crashing. Regarding the font cache remark: Does OS X maintains font caches on a per user basis? - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
[framework-issues] [Issue 89137] OO crashes as soon as Ope n File is selected
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=89137 User grahamperrin changed the following: What|Old value |New value CC|'grahamperrin,kgadeyne' |'clytie,grahamperrin,kgade | |yne,vivek_suraiya' --- Additional comments from [EMAIL PROTECTED] Sun Oct 5 09:01:53 + 2008 --- See also issue 90437. - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
[framework-issues] [Issue 89137] OO crashes as soon as Ope n File is selected
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=89137 --- Additional comments from [EMAIL PROTECTED] Sun Oct 5 09:34:58 + 2008 --- In September 2008 I wrote: The (May 2008) steps to reproduce are vaguely familiar to me, I might have reported something similar (probably not identical) that seemed to affect OOo of that era _only after_ a crash … Ah, now I realise why I couldn't find my report in the openoffice.org area. http://bugzilla.neooffice.org/bug.php?op=showbugid=3145 *** crash following cancellation of document recovery *** leads to http://bugzilla.neooffice.org/bug.php?op=showbugid=3144 soffice.bin crashes when applying a bullet, or scrolling through a fonts menu After first pointing the finger of suspcion at APE, Silk and other hacks/enhancements, the bug there was closed with this note: The fact that the crashing stopped after cleaning the font caches and disabling certain fonts is consistent with the location of the crash (the crash was occurring in an internal Mac OS X function related to font cache management) so I think we can conclude that you had a corrupt font or corrupt font cache. Now, as I review my (11:23 AM 07-04-2008) note at http://bugzilla.neooffice.org/bug.php?op=showbugid=3144 I wonder whether there was truly corruption, or whether there was simply some _discrepancy_ between a) fonts _actually cached on disk_ and b) applications' notions of what _might_ or_should_ be available from such caches -- bear in mind that a few days prior to the crashing behaviours, I had used Apple Font Book to weed supposedly duplicate fonts. (If my thoughts/expressions here are becoming fuzzy, sorry -- I'm not a developer!) Now, re-focusing on OOo: 1. does OOo keep its own cache of fonts? If so, then: 2. upon which sources are the OOo cache based? 3. is there maybe some discrepancy between what OOo _expects_ to find in cache(s), and what's _actually_ cached? In my experience, issues relating to fonts can manifest themselves in very unexpected ways... Regards Graham - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
[framework-issues] [Issue 89137] OO crashes as soon as Ope n File is selected
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=89137 --- Additional comments from [EMAIL PROTECTED] Sun Oct 5 09:42:29 + 2008 --- Paying closer attention ... my contributions to this issue 89137 may be straying far from nekobito's original subject: OO crashes as soon as Open File is selected If it's leading to a mixture of two or more distinct bugs, sorry! - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
[framework-issues] [Issue 89137] OO crashes as soon as Ope n File is selected
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=89137 --- Additional comments from [EMAIL PROTECTED] Fri Oct 3 17:47:13 + 2008 --- Interesting enough, the crashes don't occur using another user account. Nekobito, can you verify this? Removing ~/Library/Application\ Support/OpenOffice.org/ doesn't help though, I still seeing the crashes in my own account. - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
[framework-issues] [Issue 89137] OO crashes as soon as Ope n File is selected
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=89137 User kgadeyne changed the following: What|Old value |New value CC|'grahamperrin'|'grahamperrin,kgadeyne' --- Additional comments from [EMAIL PROTECTED] Mon Sep 29 17:41:57 + 2008 --- FWIW, I can reproduce this using too for RC2. If I follow the steps sketched by Graham Perrin, the application crashes when clicking the open icon on the OO toolbar. Stack trace is the same: Date/Time: 2008-09-29 19:20:17.747 +0200 OS Version: 10.4.11 (Build 8S2167) Report Version: 4 Command: soffice.bin Path:/Applications/OpenOffice.org.app/Contents/MacOS/soffice.bin Parent: soffice [515] Version: 3.0.0 (???) PID:516 Thread: 0 Exception: EXC_BAD_ACCESS (0x0001) Codes: KERN_INVALID_ADDRESS (0x0001) at 0xa7d43b5e Thread 0 Crashed: 0 libuno_sal.dylib.3 0x00223116 rtl_ustr_shortenedCompareIgnoreAsciiCase_WithLength + 65 1 fps_aqua.uno.dylib 0x1953e246 component_getFactory + 23420 [snip] - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
[framework-issues] [Issue 89137] OO crashes as soon as Ope n File is selected
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=89137 --- Additional comments from [EMAIL PROTECTED] Mon Sep 29 18:25:41 + 2008 --- Created an attachment (id=56907) Error i got while trying to restart my Mac because I couldn't make OO do anything afte the crash. - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
[framework-issues] [Issue 89137] OO crashes as soon as Ope n File is selected
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=89137 User nekobito changed the following: What|Old value |New value Version|1.0.0 |OOo 3.0 RC2 --- Additional comments from [EMAIL PROTECTED] Mon Sep 29 18:28:16 + 2008 --- I tested with RC2 and I can reproduce the exact same error with exact same steps - and more. With this version, after the recovery, I don't get the Menu at the top anymore. I couldn't quit the application but couldn't, so I tried to force quit the application. It would not let me force quit no matter how many times I tried - and waited a long time. I had to hard reboot the Mac just to be able to start a new OO session. (Should this be another report?) I'm still running on 10.4.11. I can get he stack trace, if you need to see it, but it looks pretty much the same as before. ** I attached a picture thinking that it will go with this comment, but it didn't. The picture shows the message i got while trying to restart my mac but couldn't because soffice.bin would not force-quit. ** - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
[framework-issues] [Issue 89137] OO crashes as soon as Ope n File is selected
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=89137 --- Additional comments from [EMAIL PROTECTED] Mon Sep 29 18:47:05 + 2008 --- FYI: I also encountered the force quit doesn't work issue. A killall -9 soffice.bin from the terminal does a better job though (I don't know how force quit is implemented in os x). - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
[framework-issues] [Issue 89137] OO crashes as soon as Ope n File is selected
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=89137 User grahamperrin changed the following: What|Old value |New value CC|''|'grahamperrin' --- Additional comments from [EMAIL PROTECTED] Sun Sep 28 09:52:23 + 2008 --- The (May 2008) steps to reproduce are vaguely familiar to me, I might have reported something similar (probably not identical) that seemed to affect OOo of that era _only after_ a crash … i.e., _only if_ invitation to recover was timely. nekobito, please, can you reproduce the symptoms in OpenOffice.org 3.0 Release Candidate 2 (build OOO300_m7)? That version or something more recent should be referenced from http://blogs.sun.com/GullFOSS/. I guess that to test: you might force OOo to quit, whilst it has open a new or previously saved text document with unsaved edits. If the issue persists then please change the 'Version:' here from 1.0.0 to match the version with which you're testing. Thanks Graham - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
[framework-issues] [Issue 89137] OO crashes as soon as Ope n File is selected
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=89137 --- Additional comments from [EMAIL PROTECTED] Sun Sep 28 09:55:23 + 2008 --- I forced quit from RC 2 whilst editing a new document. Launched OOo. Declined the invitation to recover. When an empty text document appeared, I clicked the file menu but then decided to not use that option. Instead, I clicked on the 'Open' icon in the toolbar. The dialogue appeared, and I could dismiss the dialogue. No crash. - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
[framework-issues] [Issue 89137] OO crashes as soon as Ope n File is selected
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=89137 Issue #|89137 Summary|OO crashes as soon as Open File is selected Component|framework Version|1.0.0 Platform|Macintosh URL| OS/Version|Mac OS X Status|UNCONFIRMED Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P3 Subcomponent|code Assigned to|tm Reported by|nekobito --- Additional comments from [EMAIL PROTECTED] Wed May 7 19:48:43 + 2008 --- Steps to reproduce: (1) open OO (defaults to new document) (2) Click on the open file icon or select the File == open menu Instead of giving me a file dialog to select a file to open, it crashes amd Document Recovery window pops up telling me that the new document (first default) will be recovered next time oo is opened. Here's a stack trace that it the tries to send to apple: Date/Time: 2008-05-07 12:25:47.218 -0700 OS Version: 10.4.11 (Build 8S2167) Report Version: 4 Command: soffice.bin Path:/Applications/OpenOffice.org.app/Contents/MacOS/soffice.bin Parent: WindowServer [70] Version: 3.0.0 (???) PID:259 Thread: 0 Exception: EXC_BAD_ACCESS (0x0001) Codes: KERN_INVALID_ADDRESS (0x0001) at 0xa7d41b5e Thread 0 Crashed: 0 libuno_sal.dylib.3 0x002218ba rtl_ustr_shortenedCompareIgnoreAsciiCase_WithLength + 65 1 fps_aqua.uno.dylib 0x16c53262 component_getFactory + 23420 2 fps_aqua.uno.dylib 0x16c57461 component_getFactory + 40315 3 com.apple.AppKit0x9346fcc9 -[NSNavDataSource displayStateForNode:] + 209 4 com.apple.AppKit0x9345baa0 -[NSNavSidebarItemView isEnabled] + 146 5 com.apple.AppKit0x9345c40f -[NSNavSidebarItemView updateTextColor] + 35 6 com.apple.AppKit0x9345bea9 -[NSNavSidebarItemView setFrameSize:] + 170 7 com.apple.AppKit0x9345d634 -[NSNavSidebarItemView setFrame:] + 250 8 com.apple.AppKit0x9345cf55 -[NSNavSidebarView _layoutItemViewForWithItemHeight:allSidebarItemViews:] + 1170 9 com.apple.AppKit0x9344db4f -[NSNavSidebarView tileIfNecessary] + 401 10 com.apple.Foundation0x927f0237 _nsnote_callback + 230 11 com.apple.CoreFoundation0x908563ce __CFXNotificationPost + 345 12 com.apple.CoreFoundation0x9084db49 _CFXNotificationPostNotification + 600 13 com.apple.Foundation0x927e87c8 -[NSNotificationCenter postNotificationName:object:userInfo:] + 121 14 com.apple.Foundation0x927ef769 -[NSNotificationCenter postNotificationName:object:] + 55 15 com.apple.AppKit0x9329090b -[NSView _postFrameChangeNotification] + 135 16 com.apple.AppKit0x932ae9aa -[NSClipView setFrameSize:] + 210 17 com.apple.AppKit0x932ae713 -[NSScrollView tile] + 3199 18 com.apple.AppKit0x932ad875 -[NSScrollView _update] + 34 19 com.apple.AppKit0x932ad84a -[NSScrollView resizeSubviewsWithOldSize:] + 150 20 com.apple.AppKit0x9328d7cd -[NSView setFrameSize:] + 288 21 com.apple.AppKit0x932ad5be -[NSScrollView setFrameSize:] + 432 22 com.apple.AppKit0x932aebc5 -[NSView resizeSubviewsWithOldSize:] + 168 23 com.apple.AppKit0x9328d7cd -[NSView setFrameSize:] + 288 24 com.apple.AppKit0x933a3a49 -[NSSplitView adjustSubviews] + 1300 25 com.apple.AppKit0x933ab966 -[NSSplitView resizeSubviewsWithOldSize:] + 190 26 com.apple.AppKit0x9328d7cd -[NSView setFrameSize:] + 288 27 com.apple.AppKit0x933ab888 -[NSSplitView setFrame:] + 257 28 com.apple.AppKit0x9336be22 -[NSView resizeWithOldSuperviewSize:] + 451 29 com.apple.AppKit0x932aebc5 -[NSView resizeSubviewsWithOldSize:] + 168 30 com.apple.AppKit0x9328d7cd -[NSView setFrameSize:] + 288 31 com.apple.AppKit0x93453a6a -[NSNavView tileVertically] + 556 32 com.apple.AppKit0x93453d60 -[NSNavView resizeSubviewsWithOldSize:] + 34 33 com.apple.AppKit0x9328d7cd -[NSView setFrameSize:] + 288 34 com.apple.AppKit0x93392bde -[NSBox _tile:] + 1372 35 com.apple.AppKit0x933c136c -[NSBox setFrameSize:] + 154 36 com.apple.AppKit0x93456112 -[NSSavePanel(NSSavePanelLayout) _layoutViewsVerticallyAndResize] + 1534 37 fps_aqua.uno.dylib 0x16c4e2b9 component_getFactory + 3027 38 fps_aqua.uno.dylib
