[sw-issues] [Issue 116817] OO Writer crashes while opening doc

2011-02-05 Thread es
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=116817


User es changed the following:

What|Old value |New value

  Status|UNCONFIRMED   |RESOLVED

  Resolution|  |WORKSFORME





--- Additional comments from e...@openoffice.org Sat Feb  5 16:04:30 + 
2011 ---
Reading your last comment: considering issue as resolved on your side thgh we
could never reproduce it because you didn't attach the document.
If this should happen again, reopen and attach the document to the issue.

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[sw-issues] [Issue 116817] OO Writer crashes while opening doc

2011-02-05 Thread es
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=116817


User es changed the following:

What|Old value |New value

  Status|RESOLVED  |CLOSED





--- Additional comments from e...@openoffice.org Sat Feb  5 16:04:48 + 
2011 ---
Closed

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[sw-issues] [Issue 116817] OO Writer crashes while opening doc

2011-02-04 Thread rdnelson
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=116817
 Issue #|116817
 Summary|OO Writer crashes while opening doc
   Component|Word processor
 Version|OOO330m19
Platform|PC
 URL|
  OS/Version|Linux
  Status|UNCONFIRMED
   Status whiteboard|
Keywords|
  Resolution|
  Issue type|DEFECT
Priority|P3
Subcomponent|open-import
 Assigned to|writerneedsconfirm
 Reported by|rdnelson





--- Additional comments from rdnel...@openoffice.org Fri Feb  4 20:54:11 
+ 2011 ---
When I attempt to open an existing document, writer crashes with a long, arcane
listing of information. The title of this report says paste this into a bug
report. I did that, and got a response [Issue 116807] openoffice writer crash
when opening .doc file with the content below. It says I am using too old a
version, but I actually am using the latest version, 3.3+ (I tried to solve the
problem by updating, which didn't work -- nothing to do -- and then by removing
and reinstalling.) So, I hope you will not declare this issue resolved. It is
real. I did not find anything helpful by searching, and I am willing to do
whatever you say will help to specify and identify the problem. Thank you. 
Roger 

What|Old value |New value

  Status|UNCONFIRMED   |RESOLVED

  Resolution|  |INVALID





--- Additional comments from e...@openoffice.org Fri Feb  4 19:50:07 +
2011 ---
You are using a too old version (3.1.1) and didn't attach a sample file.
Make sure you are using a current (3.3) and native (from our site) version.
If this still happens there, file a new issue without the crash info but with a
sample document so that we can reproduce it.

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[sw-issues] [Issue 116817] OO Writer crashes while opening doc

2011-02-04 Thread rdnelson
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=116817





--- Additional comments from rdnel...@openoffice.org Fri Feb  4 22:48:06 
+ 2011 ---
I have found a solution to the immediate problem. Opening OO Writer without a
file (new) was successful. Then I closed OO Writer completely, and tried to open
an existing doc file. This was successful, so opening and closing Writer
apparently cleared some error that had prevented opening a file and produced the
bug report. I can't judge whether this resolves the issue, but it does fix the
local problem for me.

Roger

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[sw-issues] [Issue 116817] OO Writer crashes while opening doc

2011-02-04 Thread es
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=116817


User es changed the following:

What|Old value |New value

Keywords|  |needmoreinfo, oooqa





--- Additional comments from e...@openoffice.org Fri Feb  4 22:48:48 + 
2011 ---
As I said, we need the doc file to reproduce this problem.
Please attach it here.

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