[android-developers] Re: App name/icon problems on Hero after reboot

2009-11-01 Thread rooster 808
I'm seeing this frequently on my HERO HTC, but not my G1 Google Dev
phone.

Almost every power off, I lose the Desktop Icon on the App I'm
developing, just on the Hero.

Rich


On Oct 30, 10:36 pm, James W  wrote:
> For what its worth, I cannot reproduce this on a non-Sprint Hero. I
> have had mine for a couple of months now, a European version, and has
> been out in Asia for a while with no reported similar errors. I am a
> close follower of the XDA Developers board, and it has not been seen
> there either. Perhaps it is now coming to light as more people are
> getting the Sprint version?
>
> I have never seen this issue on my own app, but never used raw strings
> for the name.
>
> I installed the Coin Toss app, tried it, put a shortcut on the home
> screen, rebooted, and it was fine. I will be happy to try any other
> apps to see if this is still the case, but as I live in Hong Kong, I
> cannot try paid for apps, as it is not supported.
>
> My Hero is stock European, running Android 1.5, build 2.73.405.5
> 146733 CL#61267 release-keys
> Software version: 1.0.0.A6288
> Kernel: 2.6.27-8dd6deee htc-ker...@and18-2)
>
> Hope this helps!
>
> On Oct 31, 3:52 am, Justin Giles  wrote:
>
> > From a user standpoint, I ran across this thread on the Hero
> > phandroids.comforum:
>
> >http://androidforums.com/sprint-htc-hero/12549-handcent-shortcut-icon...
>
> > Basically you wipe the phone & sd card, reinitialize the phone, then
> > IMMEDIATELY turn off HTC Sense UI in favor of the standard Android UI.  The
> > user that gave these instructions seems to not have any problems after they
> > do this.
>
> > Just a FYI and further evidence that HTC has some issues they may or may not
> > be ignoring.
>
> > On Fri, Oct 30, 2009 at 10:14 AM, Greg Donald  wrote:
>
> > > On Fri, Oct 30, 2009 at 9:41 AM, Justin Giles  wrote:
> > > > I'm not entirely sure the raw string vs resource string is the full 
> > > > issue
> > > > here though.  It might be part of the problem, but not the whole
> > > > explanation.  As Greg mentioned earlier, he never had his app name set 
> > > > as
> > > a
> > > > raw string and he is experiencing the problem.  On one of my 
> > > > applications
> > > > I'm developing, I'm experiencing it as well with the app name always
> > > having
> > > > been a resource.  It's sounding more and more like HTC having done
> > > something
> > > > funky with the package management.  Especially since Dianne has been
> > > saying
> > > > that stock Android doesn't have this problem.  And all of my inquiries 
> > > > to
> > > > HTC & Sprint have resulted in nothing.
>
> > > I'm considering returning the phone, I still have a few days before my
> > > 30 day return option has past.  I mean, who really knows when this
> > > might be fixed?
>
> > > What other options are there at this point?
>
> > > --
> > > Greg Donald
> > >http://destiney.com/-Hide quoted text -
>
> > - Show quoted text -

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


[android-developers] Re: App name/icon problems on Hero after reboot

2009-11-01 Thread mscwd01
I have an HTC Hero, have used many of the above apps and have never
seen these problems...

On Nov 1, 11:47 pm, rooster 808  wrote:
> I'm seeing this frequently on my HERO HTC, but not my G1 Google Dev
> phone.
>
> Almost every power off, I lose the Desktop Icon on the App I'm
> developing, just on the Hero.
>
> Rich
>
> On Oct 30, 10:36 pm, James W  wrote:
>
> > For what its worth, I cannot reproduce this on a non-Sprint Hero. I
> > have had mine for a couple of months now, a European version, and has
> > been out in Asia for a while with no reported similar errors. I am a
> > close follower of the XDA Developers board, and it has not been seen
> > there either. Perhaps it is now coming to light as more people are
> > getting the Sprint version?
>
> > I have never seen this issue on my own app, but never used raw strings
> > for the name.
>
> > I installed the Coin Toss app, tried it, put a shortcut on the home
> > screen, rebooted, and it was fine. I will be happy to try any other
> > apps to see if this is still the case, but as I live in Hong Kong, I
> > cannot try paid for apps, as it is not supported.
>
> > My Hero is stock European, running Android 1.5, build 2.73.405.5
> > 146733 CL#61267 release-keys
> > Software version: 1.0.0.A6288
> > Kernel: 2.6.27-8dd6deee htc-ker...@and18-2)
>
> > Hope this helps!
>
> > On Oct 31, 3:52 am, Justin Giles  wrote:
>
> > > From a user standpoint, I ran across this thread on the Hero
> > > phandroids.comforum:
>
> > >http://androidforums.com/sprint-htc-hero/12549-handcent-shortcut-icon...
>
> > > Basically you wipe the phone & sd card, reinitialize the phone, then
> > > IMMEDIATELY turn off HTC Sense UI in favor of the standard Android UI.  
> > > The
> > > user that gave these instructions seems to not have any problems after 
> > > they
> > > do this.
>
> > > Just a FYI and further evidence that HTC has some issues they may or may 
> > > not
> > > be ignoring.
>
> > > On Fri, Oct 30, 2009 at 10:14 AM, Greg Donald  wrote:
>
> > > > On Fri, Oct 30, 2009 at 9:41 AM, Justin Giles  wrote:
> > > > > I'm not entirely sure the raw string vs resource string is the full 
> > > > > issue
> > > > > here though.  It might be part of the problem, but not the whole
> > > > > explanation.  As Greg mentioned earlier, he never had his app name 
> > > > > set as
> > > > a
> > > > > raw string and he is experiencing the problem.  On one of my 
> > > > > applications
> > > > > I'm developing, I'm experiencing it as well with the app name always
> > > > having
> > > > > been a resource.  It's sounding more and more like HTC having done
> > > > something
> > > > > funky with the package management.  Especially since Dianne has been
> > > > saying
> > > > > that stock Android doesn't have this problem.  And all of my 
> > > > > inquiries to
> > > > > HTC & Sprint have resulted in nothing.
>
> > > > I'm considering returning the phone, I still have a few days before my
> > > > 30 day return option has past.  I mean, who really knows when this
> > > > might be fixed?
>
> > > > What other options are there at this point?
>
> > > > --
> > > > Greg Donald
> > > >http://destiney.com/-Hidequoted text -
>
> > > - Show quoted text -

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


[android-developers] Re: App name/icon problems on Hero after reboot

2009-11-02 Thread Erik Bryan
For what it's worth, I stopped using the Sense UI in favor of the
default home, but did not wipe everything first. Upon entering the
default home for the first time, all my apps had the right names/
icons. After resetting though, they were displaying in their mangled
state in the default home. Does that tell you guys anything? If the
apps are displaying incorrectly in the default home, does that mean
that HTC has changed the packages themselves, or is it just an issue
with how they are displayed?

I have the same build number that Justin mentioned above.


On Oct 30, 3:52 pm, Justin Giles  wrote:
> From a user standpoint, I ran across this thread on the Hero
> phandroids.comforum:
>
> http://androidforums.com/sprint-htc-hero/12549-handcent-shortcut-icon...
>
> Basically you wipe the phone & sd card, reinitialize the phone, then
> IMMEDIATELY turn off HTC Sense UI in favor of the standard Android UI.  The
> user that gave these instructions seems to not have any problems after they
> do this.
>
> Just a FYI and further evidence that HTC has some issues they may or may not
> be ignoring.
>
>
>
> On Fri, Oct 30, 2009 at 10:14 AM, Greg Donald  wrote:
>
> > On Fri, Oct 30, 2009 at 9:41 AM, Justin Giles  wrote:
> > > I'm not entirely sure the raw string vs resource string is the full issue
> > > here though.  It might be part of the problem, but not the whole
> > > explanation.  As Greg mentioned earlier, he never had his app name set as
> > a
> > > raw string and he is experiencing the problem.  On one of my applications
> > > I'm developing, I'm experiencing it as well with the app name always
> > having
> > > been a resource.  It's sounding more and more like HTC having done
> > something
> > > funky with the package management.  Especially since Dianne has been
> > saying
> > > that stock Android doesn't have this problem.  And all of my inquiries to
> > > HTC & Sprint have resulted in nothing.
>
> > I'm considering returning the phone, I still have a few days before my
> > 30 day return option has past.  I mean, who really knows when this
> > might be fixed?
>
> > What other options are there at this point?
>
> > --
> > Greg Donald
> >http://destiney.com/

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


[android-developers] Re: App name/icon problems on Hero after reboot

2009-11-03 Thread Alex
Yep, same problem here with a Sprint HTC Hero, Build 1.29.651.1.

Any news here?


On Nov 1, 6:47 pm, rooster 808  wrote:
> I'm seeing this frequently on myHEROHTC, but not my G1 Google Dev
> phone.
>
> Almost every power off, I lose the Desktop Icon on the App I'm
> developing, just on theHero.
>
> Rich
>
> On Oct 30, 10:36 pm, James W  wrote:
>
>
>
> > For what its worth, I cannot reproduce this on a non-SprintHero. I
> > have had mine for a couple of months now, a European version, and has
> > been out in Asia for a while with no reported similar errors. I am a
> > close follower of the XDA Developers board, and it has not been seen
> > there either. Perhaps it is now coming to light as more people are
> > getting the Sprint version?
>
> > I have never seen this issue on my own app, but never used raw strings
> > for thename.
>
> > I installed the Coin Toss app, tried it, put a shortcut on the home
> > screen, rebooted, and it was fine. I will be happy to try any other
> > apps to see if this is still the case, but as I live in Hong Kong, I
> > cannot try paid for apps, as it is not supported.
>
> > MyHerois stock European, running Android 1.5, build 2.73.405.5
> > 146733 CL#61267 release-keys
> > Software version: 1.0.0.A6288
> > Kernel: 2.6.27-8dd6deeehtc-ker...@and18-2)
>
> > Hope this helps!
>
> > On Oct 31, 3:52 am, Justin Giles  wrote:
>
> > > From a user standpoint, I ran across this thread on theHero
> > > phandroids.comforum:
>
> > >http://androidforums.com/sprint-htc-hero/12549-handcent-shortcut-icon...
>
> > > Basically you wipe the phone & sd card, reinitialize the phone, then
> > > IMMEDIATELY turn offHTCSense UI in favor of the standard Android UI.  The
> > > user that gave these instructions seems to not have any problems after 
> > > they
> > > do this.
>
> > > Just a FYI and further evidence thatHTChas some issues they may or may not
> > > be ignoring.
>
> > > On Fri, Oct 30, 2009 at 10:14 AM, Greg Donald  wrote:
>
> > > > On Fri, Oct 30, 2009 at 9:41 AM, Justin Giles  wrote:
> > > > > I'm not entirely sure the raw string vs resource string is the full 
> > > > > issue
> > > > > here though.  It might be part of the problem, but not the whole
> > > > > explanation.  As Greg mentioned earlier, he never had his appnameset 
> > > > > as
> > > > a
> > > > > raw string and he is experiencing the problem.  On one of my 
> > > > > applications
> > > > > I'm developing, I'm experiencing it as well with the appnamealways
> > > > having
> > > > > been a resource.  It's sounding more and more likeHTChaving done
> > > > something
> > > > > funky with thepackagemanagement.  Especially since Dianne has been
> > > > saying
> > > > > that stock Android doesn't have this problem.  And all of my 
> > > > > inquiries to
> > > > >HTC& Sprint have resulted in nothing.
>
> > > > I'm considering returning the phone, I still have a few days before my
> > > > 30 day return option has past.  I mean, who really knows when this
> > > > might be fixed?
>
> > > > What other options are there at this point?
>
> > > > --
> > > > Greg Donald
> > > >http://destiney.com/-Hidequoted text -
>
> > > - Show quoted text -

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


[android-developers] Re: App name/icon problems on Hero after reboot

2009-11-03 Thread gdonald


On Oct 29, 12:58 pm, Dianne Hackborn  wrote:
> If this is only happening on Hero, it needs to be reported to HTC, not as a
> generic platform bug.

I reported the issue to HTC and they said they couldn't reproduce it,
didn't ask me a firmware version or anything.  See their response
below.

So Diane is saying this is not a generic Android platform bug because
it's only on HTC Heros, and then HTC is denying the bug exists even
though many people in this very thread say they are experiencing it
and can reproduce it.

This really pisses me off.  Whose bug is this?  How is it ever going
to get fixed?  I guess I'm going back to Apple/iPhone development.  If
this is how "open" Android development works, I'm out.



Dear Greg Donald,

The HTC Customer Service Representative that has been handling your
message would like to know if your question has been successfully
answered. You can reply to or close your question by visiting:

http://ContactUs.htc.com/wFrmMailLogin.aspx

Ticket Number : [ 09USCW44ENA001067 ]

If you do not respond to or close your question within 15 days, it
will be closed automatically.

Sincerely,

HTC

We are unable to receive replies to this email account. Please visit
us at www.htc.com if you have any questions or need further
assistance.

New Response From [ Alvin (NA Team) ]
Greg,

Thank you for taking the time to contact HTC America Technical Support
via E-Mail with your inquiry about a reported bug on code.google.com.
My name is A.J. and I will be happy to assist you today.

First, let me apologize for the extreme delay in response to your
original inquiry. HTC has recently released a plethora of new devices
in several markets as well as software updates for several of our
current models. The response to these devices and OS updates has been
overwhelming but we are working diligently to provide the best support
possible for our customers. Thank you for your patience.

I have tested this on 2 of our Sprint HTC Heroes and one European
model. I was unable to replicate the issue on any of the device. HTC
does not offer any technical assistance for the Android Market or
applications downloaded from the market. I suggest you contact the
individual vendors for support or Google. I apologize for any
inconvenience this may cause you.

Greg, if you have any future questions about your device please feel
free to visit www.htc.com and send us another e-mail. You may also
enjoy www.htcwiki.com, our customer-based forum, which has a plethora
of information on HTC devices. I would also like to invite you to
participate in a customer satisfaction survey located at
http://survey.htc.com/worldwide/. I hope you have a great day!

HTC America Technical Support
A.J.
Customer Information
NameGreg Donald
Telephone   615-838-7503
Email Address   gdon...@gmail.com
Country United States
Inquiry Information
Inquiry TypeTechnical Support
Inquiry Description Please see the bug report here:
http://code.google.com/p/android/issues/detail?id=4419
Issue Date & Time
2009/11/04 02:38

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


[android-developers] Re: App name/icon problems on Hero after reboot

2009-11-03 Thread Alex
This isn't good, fragmentation of the Android platform is already
underway.

It seems to be a fundamental problem with this build's handling of an
application's resource bundle after soft reset.  Images, layout XMLs,
strings XMLs, etc, all become jumbled up, rendering your application
useless.  If there is a workaround, it would be nice to know.


On Nov 3, 3:01 pm, Justin Giles  wrote:
> I got a similar "brush off" response from HTC just now.  Also claiming to
> not be able to replicate the problem.  I forwarded them links to 3 different
> forums that I have been following where several people have been able to
> replicate the problem.
>
> I don't expect any fix or recognition of a problem from HTC any time soon.
> My first taste of an HTC phone and I'm already regretting it.
>
>
>
> On Tue, Nov 3, 2009 at 1:58 PM, gdonald  wrote:
>
> > On Oct 29, 12:58 pm, Dianne Hackborn  wrote:
> > > If this is only happening on Hero, it needs to be reported to HTC, not as
> > a
> > > generic platform bug.
>
> > I reported the issue to HTC and they said they couldn't reproduce it,
> > didn't ask me a firmware version or anything.  See their response
> > below.
>
> > So Diane is saying this is not a generic Android platform bug because
> > it's only on HTC Heros, and then HTC is denying the bug exists even
> > though many people in this very thread say they are experiencing it
> > and can reproduce it.
>
> > This really pisses me off.  Whose bug is this?  How is it ever going
> > to get fixed?  I guess I'm going back to Apple/iPhone development.  If
> > this is how "open" Android development works, I'm out.
>
> > Dear Greg Donald,
>
> > The HTC Customer Service Representative that has been handling your
> > message would like to know if your question has been successfully
> > answered. You can reply to or close your question by visiting:
>
> >http://ContactUs.htc.com/wFrmMailLogin.aspx
>
> > Ticket Number : [ 09USCW44ENA001067 ]
>
> > If you do not respond to or close your question within 15 days, it
> > will be closed automatically.
>
> > Sincerely,
>
> > HTC
>
> > We are unable to receive replies to this email account. Please visit
> > us atwww.htc.comif you have any questions or need further
> > assistance.
>
> > New Response From [ Alvin (NA Team) ]
> > Greg,
>
> > Thank you for taking the time to contact HTC America Technical Support
> > via E-Mail with your inquiry about a reported bug on code.google.com.
> > My name is A.J. and I will be happy to assist you today.
>
> > First, let me apologize for the extreme delay in response to your
> > original inquiry. HTC has recently released a plethora of new devices
> > in several markets as well as software updates for several of our
> > current models. The response to these devices and OS updates has been
> > overwhelming but we are working diligently to provide the best support
> > possible for our customers. Thank you for your patience.
>
> > I have tested this on 2 of our Sprint HTC Heroes and one European
> > model. I was unable to replicate the issue on any of the device. HTC
> > does not offer any technical assistance for the Android Market or
> > applications downloaded from the market. I suggest you contact the
> > individual vendors for support or Google. I apologize for any
> > inconvenience this may cause you.
>
> > Greg, if you have any future questions about your device please feel
> > free to visitwww.htc.comand send us another e-mail. You may also
> > enjoywww.htcwiki.com, our customer-based forum, which has a plethora
> > of information on HTC devices. I would also like to invite you to
> > participate in a customer satisfaction survey located at
> >http://survey.htc.com/worldwide/. I hope you have a great day!
>
> > HTC America Technical Support
> > A.J.
> > Customer Information
> > Name    Greg Donald
> > Telephone       615-838-7503
> > Email Address   gdon...@gmail.com
> > Country United States
> > Inquiry Information
> > Inquiry Type    Technical Support
> > Inquiry Description     Please see the bug report here:
> >http://code.google.com/p/android/issues/detail?id=4419
> > Issue Date & Time
> > 2009/11/04 02:38
>
> > --
> > You received this message because you are subscribed to the Google
> > Groups "Android Developers" group.
> > To post to this group, send email to android-developers@googlegroups.com
> > To unsubscribe from this group, send email to
> > android-developers+unsubscr...@googlegroups.com
> > For more options, visit this group at
> >http://groups.google.com/group/android-developers?hl=en

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


[android-developers] Re: App name/icon problems on Hero after reboot

2009-11-04 Thread fadden
On Nov 3, 10:58 am, gdonald  wrote:
> So Diane is saying this is not a generic Android platform bug because
> it's only on HTC Heros, and then HTC is denying the bug exists even
> though many people in this very thread say they are experiencing it
> and can reproduce it.


If the problem can be reproduced on Hero phones by a range of users,
and doesn't happen on any other Android device, then it's pretty
clearly a problem with Hero phones.  It might not be HTC's fault, but
it's affecting their customers, so they're in the hot seat.

Software has bugs, and when the developers can't reproduce them it's
harder to sort out.  (The reply says "unable to replicate", not "don't
believe it exists", though the following couple of sentences suggest
the rep is moving on.)  My advice to everyone in this thread is: if
you are experiencing this problem, file a bug report with HTC, with as
much detail as you can manage.  Hopefully a pattern will emerge that
will allow them to isolate and reproduce the problem, and if it's in
their stuff, provide a fix.

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


[android-developers] Re: App name/icon problems on Hero after reboot

2009-11-04 Thread Rafael Sanches
I have the exact same problem with my application too.

The problem is that it seems to "erase" the app icon. I don't see the
icon anywhere else in the phone.. menu, application manager etc.

It only happened with my app so far, so it may have something to do
with the process of me debugging with the phone and then uninstalling
the app (debug different signature) and downloading again from the
market.

What do you think?

thanks
rafael

On Oct 29, 10:58 am, Dianne Hackborn  wrote:
> On Thu, Oct 29, 2009 at 10:52 AM, RichardC
> wrote:
>
> > "Where is the Android bug reporting site? "
> > b.android.com
>
> If this is only happening on Hero, it needs to be reported to HTC, not as a
> generic platform bug.
>
> Has anyone tried installing an alternate home app and seeing if it still
> happens there?  I wonder if this is something in their custom home app.
>
> --
> Dianne Hackborn
> Android framework engineer
> hack...@android.com
>
> Note: please don't send private questions to me, as I don't have time to
> provide private support, and so won't reply to such e-mails.  All such
> questions should be posted on public forums, where I and others can see and
> answer them.

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


[android-developers] Re: App name/icon problems on Hero after reboot

2009-11-09 Thread Bill
I'm having the same problem with my HTC Hero.  The more I dig, the
more apps I find that

have this problem.

My list:

Astro
APNdroid
Google Voice
Google Finance
Handcent SMS
Locale
Sipdroid
Pandora
Barcode Scanner
Toodle Droid
Voice Recorder

It looks like they actually are the old versions of the program and
not something visual. I've turned the Sense UI off, installed,
uninstalled, power cycled, etc. same stuff.

Just a total mess.

Bill

On Nov 5, 10:37 pm, kmartburrito  wrote:
> Hi everyone,
>
> I'm also having issues like these on the HTC Hero, but I think I have
> something to add.  Not only are icons reverting, but the applications
> THEMSELVES are reverting back to older versions.  I've confirmed at
> least 20 apps that are reverted to old versions after a reboot.  In
> fact, I haven't found a single app that doesn't revert so far.
>
> Using Pandora as an example, the initial version was 1.0.0
>
> You can follow this process to replicate:
> 1. Uninstall the app from the Market, Manage Applicaitons, or Safe
> Mode
> 2. Install the new version of the app from the Market.  Start up the
> app and confirm the update was successful.  Pandora is easy as it
> shows the version (1.1.1) on the splash screen at startup.
> 3. Reboot the HTC Hero.
> 4. The app will have reverted back to its initially installed version,
> and the icons will revert to their original states as well.
>
> Here's a thread over at the XDA-Developers forum if you want to see
> other info about it.
>
> http://forum.xda-developers.com/showthread.php?t=580268
>
> I hope that HTC takes some responsibility for this, as I can replicate
> this at will.  Something is definitely rotten in the state of Denmark.
>
> -Nathan
>
> On Nov 4, 1:45 pm, Rafael Sanches  wrote:
>
> > I have the exact same problem with my application too.
>
> > The problem is that it seems to "erase" the app icon. I don't see the
> > icon anywhere else in the phone.. menu, application manager etc.
>
> > It only happened with my app so far, so it may have something to do
> > with the process of me debugging with the phone and then uninstalling
> > the app (debug different signature) and downloading again from the
> > market.
>
> > What do you think?
>
> > thanks
> > rafael
>
> > On Oct 29, 10:58 am, Dianne Hackborn  wrote:
>
> > > On Thu, Oct 29, 2009 at 10:52 AM, RichardC
> > > wrote:
>
> > > > "Where is the Android bug reporting site? "
> > > > b.android.com
>
> > > If this is only happening on Hero, it needs to be reported to HTC, not as 
> > > a
> > > generic platform bug.
>
> > > Has anyone tried installing an alternate home app and seeing if it still
> > > happens there?  I wonder if this is something in their custom home app.
>
> > > --
> > > Dianne Hackborn
> > > Android framework engineer
> > > hack...@android.com
>
> > > Note: please don't send private questions to me, as I don't have time to
> > > provide private support, and so won't reply to such e-mails.  All such
> > > questions should be posted on public forums, where I and others can see 
> > > and
> > > answer them.

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


[android-developers] Re: App name/icon problems on Hero after reboot

2009-11-09 Thread Bill
http://community.sprint.com/baw/message/131296

gilroykilroy may have identified a fix.  I just tried this with
Sipdroid that had appeared to be reverting back to the first version
installed and it appears to have cleared up the problem.  I just reset
the phone and haven't been able to try it with apps with incorrect
names on reboot.

Bill


On Nov 5, 10:37 pm, kmartburrito  wrote:
> Hi everyone,
>
> I'm also having issues like these on the HTC Hero, but I think I have
> something to add.  Not only are icons reverting, but the applications
> THEMSELVES are reverting back to older versions.  I've confirmed at
> least 20 apps that are reverted to old versions after a reboot.  In
> fact, I haven't found a single app that doesn't revert so far.
>
> Using Pandora as an example, the initial version was 1.0.0
>
> You can follow this process to replicate:
> 1. Uninstall the app from the Market, Manage Applicaitons, or Safe
> Mode
> 2. Install the new version of the app from the Market.  Start up the
> app and confirm the update was successful.  Pandora is easy as it
> shows the version (1.1.1) on the splash screen at startup.
> 3. Reboot the HTC Hero.
> 4. The app will have reverted back to its initially installed version,
> and the icons will revert to their original states as well.
>
> Here's a thread over at the XDA-Developers forum if you want to see
> other info about it.
>
> http://forum.xda-developers.com/showthread.php?t=580268
>
> I hope that HTC takes some responsibility for this, as I can replicate
> this at will.  Something is definitely rotten in the state of Denmark.
>
> -Nathan
>
> On Nov 4, 1:45 pm, Rafael Sanches  wrote:
>
> > I have the exact same problem with my application too.
>
> > The problem is that it seems to "erase" the app icon. I don't see the
> > icon anywhere else in the phone.. menu, application manager etc.
>
> > It only happened with my app so far, so it may have something to do
> > with the process of me debugging with the phone and then uninstalling
> > the app (debug different signature) and downloading again from the
> > market.
>
> > What do you think?
>
> > thanks
> > rafael
>
> > On Oct 29, 10:58 am, Dianne Hackborn  wrote:
>
> > > On Thu, Oct 29, 2009 at 10:52 AM, RichardC
> > > wrote:
>
> > > > "Where is the Android bug reporting site? "
> > > > b.android.com
>
> > > If this is only happening on Hero, it needs to be reported to HTC, not as 
> > > a
> > > generic platform bug.
>
> > > Has anyone tried installing an alternate home app and seeing if it still
> > > happens there?  I wonder if this is something in their custom home app.
>
> > > --
> > > Dianne Hackborn
> > > Android framework engineer
> > > hack...@android.com
>
> > > Note: please don't send private questions to me, as I don't have time to
> > > provide private support, and so won't reply to such e-mails.  All such
> > > questions should be posted on public forums, where I and others can see 
> > > and
> > > answer them.

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


[android-developers] Re: App name/icon problems on Hero after reboot

2009-11-09 Thread mercado79
Somewhat more drastic, but it seems to work.

http://forum.xda-developers.com/showthread.php?t=582176

Simply delete the /data/boot-cache directory and reboot. The cache
directory is re-populated on boot and all appears to be working well
again (correct names, icons, etc.)

Bill wrote:
> http://community.sprint.com/baw/message/131296
>
> gilroykilroy may have identified a fix.  I just tried this with
> Sipdroid that had appeared to be reverting back to the first version
> installed and it appears to have cleared up the problem.  I just reset
> the phone and haven't been able to try it with apps with incorrect
> names on reboot.
>
> Bill
>
>
> On Nov 5, 10:37 pm, kmartburrito  wrote:
> > Hi everyone,
> >
> > I'm also having issues like these on the HTC Hero, but I think I have
> > something to add.  Not only are icons reverting, but the applications
> > THEMSELVES are reverting back to older versions.  I've confirmed at
> > least 20 apps that are reverted to old versions after a reboot.  In
> > fact, I haven't found a single app that doesn't revert so far.
> >
> > Using Pandora as an example, the initial version was 1.0.0
> >
> > You can follow this process to replicate:
> > 1. Uninstall the app from the Market, Manage Applicaitons, or Safe
> > Mode
> > 2. Install the new version of the app from the Market.  Start up the
> > app and confirm the update was successful.  Pandora is easy as it
> > shows the version (1.1.1) on the splash screen at startup.
> > 3. Reboot the HTC Hero.
> > 4. The app will have reverted back to its initially installed version,
> > and the icons will revert to their original states as well.
> >
> > Here's a thread over at the XDA-Developers forum if you want to see
> > other info about it.
> >
> > http://forum.xda-developers.com/showthread.php?t=580268
> >
> > I hope that HTC takes some responsibility for this, as I can replicate
> > this at will.  Something is definitely rotten in the state of Denmark.
> >
> > -Nathan
> >
> > On Nov 4, 1:45 pm, Rafael Sanches  wrote:
> >
> > > I have the exact same problem with my application too.
> >
> > > The problem is that it seems to "erase" the app icon. I don't see the
> > > icon anywhere else in the phone.. menu, application manager etc.
> >
> > > It only happened with my app so far, so it may have something to do
> > > with the process of me debugging with the phone and then uninstalling
> > > the app (debug different signature) and downloading again from the
> > > market.
> >
> > > What do you think?
> >
> > > thanks
> > > rafael
> >
> > > On Oct 29, 10:58 am, Dianne Hackborn  wrote:
> >
> > > > On Thu, Oct 29, 2009 at 10:52 AM, RichardC
> > > > wrote:
> >
> > > > > "Where is the Android bug reporting site? "
> > > > > b.android.com
> >
> > > > If this is only happening on Hero, it needs to be reported to HTC, not 
> > > > as a
> > > > generic platform bug.
> >
> > > > Has anyone tried installing an alternate home app and seeing if it still
> > > > happens there?  I wonder if this is something in their custom home app.
> >
> > > > --
> > > > Dianne Hackborn
> > > > Android framework engineer
> > > > hack...@android.com
> >
> > > > Note: please don't send private questions to me, as I don't have time to
> > > > provide private support, and so won't reply to such e-mails.  All such
> > > > questions should be posted on public forums, where I and others can see 
> > > > and
> > > > answer them.

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


[android-developers] Re: App name/icon problems on Hero after reboot

2009-11-09 Thread mercado79
A somewhat more drastic step, but it appears to work is removing the /
data/boot-cache directory altogether. The directory is re-populated
the next time you boot up and the names, icons, etc. are all fixed.

http://forum.xda-developers.com/showthread.php?t=582176

On Nov 9, 1:35 am, Bill  wrote:
> http://community.sprint.com/baw/message/131296
>
> gilroykilroy may have identified a fix.  I just tried this with
> Sipdroid that had appeared to be reverting back to the first version
> installed and it appears to have cleared up the problem.  I just reset
> the phone and haven't been able to try it with apps with incorrect
> names on reboot.
>
> Bill
>
> On Nov 5, 10:37 pm, kmartburrito  wrote:
>
> > Hi everyone,
>
> > I'm also having issues like these on the HTC Hero, but I think I have
> > something to add.  Not only are icons reverting, but the applications
> > THEMSELVES are reverting back to older versions.  I've confirmed at
> > least 20 apps that are reverted to old versions after a reboot.  In
> > fact, I haven't found a single app that doesn't revert so far.
>
> > Using Pandora as an example, the initial version was 1.0.0
>
> > You can follow this process to replicate:
> > 1. Uninstall the app from the Market, Manage Applicaitons, or Safe
> > Mode
> > 2. Install the new version of the app from the Market.  Start up the
> > app and confirm the update was successful.  Pandora is easy as it
> > shows the version (1.1.1) on the splash screen at startup.
> > 3. Reboot the HTC Hero.
> > 4. The app will have reverted back to its initially installed version,
> > and the icons will revert to their original states as well.
>
> > Here's a thread over at the XDA-Developers forum if you want to see
> > other info about it.
>
> >http://forum.xda-developers.com/showthread.php?t=580268
>
> > I hope that HTC takes some responsibility for this, as I can replicate
> > this at will.  Something is definitely rotten in the state of Denmark.
>
> > -Nathan
>
> > On Nov 4, 1:45 pm, Rafael Sanches  wrote:
>
> > > I have the exact same problem with my application too.
>
> > > The problem is that it seems to "erase" the app icon. I don't see the
> > > icon anywhere else in the phone.. menu, application manager etc.
>
> > > It only happened with my app so far, so it may have something to do
> > > with the process of me debugging with the phone and then uninstalling
> > > the app (debug different signature) and downloading again from the
> > > market.
>
> > > What do you think?
>
> > > thanks
> > > rafael
>
> > > On Oct 29, 10:58 am, Dianne Hackborn  wrote:
>
> > > > On Thu, Oct 29, 2009 at 10:52 AM, RichardC
> > > > wrote:
>
> > > > > "Where is the Android bug reporting site? "
> > > > > b.android.com
>
> > > > If this is only happening on Hero, it needs to be reported to HTC, not 
> > > > as a
> > > > generic platform bug.
>
> > > > Has anyone tried installing an alternate home app and seeing if it still
> > > > happens there?  I wonder if this is something in their custom home app.
>
> > > > --
> > > > Dianne Hackborn
> > > > Android framework engineer
> > > > hack...@android.com
>
> > > > Note: please don't send private questions to me, as I don't have time to
> > > > provide private support, and so won't reply to such e-mails.  All such
> > > > questions should be posted on public forums, where I and others can see 
> > > > and
> > > > answer them.

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


[android-developers] Re: App name/icon problems on Hero after reboot

2009-11-10 Thread Tim Thein
Is there a way to remove that directory without getting root access?

On Nov 9, 10:47 am, mercado79  wrote:
> A somewhat more drastic step, but it appears to work is removing the /
> data/boot-cache directory altogether. The directory is re-populated
> the next time you boot up and the names, icons, etc. are all fixed.
>
> http://forum.xda-developers.com/showthread.php?t=582176
>
> On Nov 9, 1:35 am, Bill  wrote:
>
>
>
> >http://community.sprint.com/baw/message/131296
>
> > gilroykilroy may have identified a fix.  I just tried this with
> > Sipdroid that had appeared to be reverting back to the first version
> > installed and it appears to have cleared up the problem.  I just reset
> > the phone and haven't been able to try it with apps with incorrect
> > names on reboot.
>
> > Bill
>
> > On Nov 5, 10:37 pm, kmartburrito  wrote:
>
> > > Hi everyone,
>
> > > I'm also having issues like these on the HTC Hero, but I think I have
> > > something to add.  Not only are icons reverting, but the applications
> > > THEMSELVES are reverting back to older versions.  I've confirmed at
> > > least 20 apps that are reverted to old versions after a reboot.  In
> > > fact, I haven't found a singleappthat doesn't revert so far.
>
> > > Using Pandora as an example, the initial version was 1.0.0
>
> > > You can follow this process to replicate:
> > > 1. Uninstall theappfrom the Market, Manage Applicaitons, or Safe
> > > Mode
> > > 2. Install the new version of theappfrom the Market.  Start up the
> > >appand confirm the update was successful.  Pandora is easy as it
> > > shows the version (1.1.1) on the splash screen at startup.
> > > 3. Reboot the HTC Hero.
> > > 4. Theappwill have reverted back to its initially installed version,
> > > and the icons will revert to their original states as well.
>
> > > Here's a thread over at the XDA-Developers forum if you want to see
> > > other info about it.
>
> > >http://forum.xda-developers.com/showthread.php?t=580268
>
> > > I hope that HTC takes some responsibility for this, as I can replicate
> > > this at will.  Something is definitely rotten in the state of Denmark.
>
> > > -Nathan
>
> > > On Nov 4, 1:45 pm, Rafael Sanches  wrote:
>
> > > > I have the exact same problem with my application too.
>
> > > > The problem is that it seems to "erase" theappicon. I don't see the
> > > >iconanywhere else in the phone.. menu, application manager etc.
>
> > > > It only happened with myappso far, so it may have something to do
> > > > with the process of me debugging with the phone and then uninstalling
> > > > theapp(debug different signature) and downloading again from the
> > > > market.
>
> > > > What do you think?
>
> > > > thanks
> > > > rafael
>
> > > > On Oct 29, 10:58 am, Dianne Hackborn  wrote:
>
> > > > > On Thu, Oct 29, 2009 at 10:52 AM, RichardC
> > > > > wrote:
>
> > > > > > "Where is the Android bug reporting site? "
> > > > > > b.android.com
>
> > > > > If this is only happening on Hero, it needs to be reported to HTC, 
> > > > > not as a
> > > > > generic platform bug.
>
> > > > > Has anyone tried installing an alternate homeappand seeing if it still
> > > > > happens there?  I wonder if this is something in their custom homeapp.
>
> > > > > --
> > > > > Dianne Hackborn
> > > > > Android framework engineer
> > > > > hack...@android.com
>
> > > > > Note: please don't send private questions to me, as I don't have time 
> > > > > to
> > > > > provide private support, and so won't reply to such e-mails.  All such
> > > > > questions should be posted on public forums, where I and others can 
> > > > > see and
> > > > > answer them.- Hide quoted text -
>
> - Show quoted text -

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


[android-developers] Re: App name/icon problems on Hero after reboot

2009-11-10 Thread westmeadboy
I just released an update to my app and one HTC Hero (UK, unbranded,
latest ROM downloaded from HTC site: HTC Hero_2.73.405.5) has reported
seeing a random app icon and app name in the app list. The icon and
name appear to be chosen at random from the app's resources. The user
has never used his Hero to test/debug my app. He simply performed an
update through the Market (from the previous version which worked
without any problems).

Like some others, I only ever used resources for the application
label.

However, the only change I made for this release was specifying a
"name" attribute in the application element. This is the name of the
Application class. I've checked to make sure this application class is
actually being used. Note, the application name is specified as
".MyApplication". Maybe it should refer to a resource instead!?

I'm considering changing back to the old manifest (i.e. not specifying
"name" attribute). Unfortunately, I don't have enough users to know
whether my changes are successful :(

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


[android-developers] Re: App name/icon problems on Hero after reboot

2009-11-13 Thread Sam
I'm not a dev, but just throwing out some info.
I have a Sprint HTC Hero and this happens when I restart...

Some program's name will change to com.companyname.appname, but will
still work such as:
Astro File Manager (2.1.0)
My Backup Pro (2.1.1)

Google Voice (0.2.6) seems to be unique...it looses the name but is
replaced with "voicemail_configuration_key" unlike the others.

Some apps require a reinstall such as:
Meebo IM (21.0) - Will crash every time I try to sign on until it's
reinstalled.
Advanced Task Manager (3.7) - Phone can't find the app.

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


[android-developers] Re: App name/icon problems on Hero after reboot

2009-11-13 Thread ZillCE
While not exactly the same issue, after an application upgrade (an
application I wrote) I have experienced the application icon not
working ("The linked program is no longer installed on your phone").
After a power down/up the icon works but the program crashes on
startup with a ClassNotFoundException.  The class not found is the
main launching class from the previous application that was upgraded.
That class no longer exists in the newer application because I renamed
the packages when I restructured the upgrade application.  I went back
and restructured the upgrade application to use the same pcckage names
as the previous application and now the upgrade works fine.  There
does seem to be an issue and it is possible if it is HTC related their
testing could not reproduce the problem because they did not rename
packages.  Like I said it is not exactly the same issue you are seeing
but thought this might help.

==

On Nov 3, 1:58 pm, gdonald  wrote:
> On Oct 29, 12:58 pm, Dianne Hackborn  wrote:
>
> > If this is only happening onHero, it needs to be reported toHTC, not as a
> > generic platform bug.
>
> I reported the issue toHTCand they said they couldn't reproduce it,
> didn't ask me a firmware version or anything.  See their response
> below.
>
> So Diane is saying this is not a generic Android platform bug because
> it's only onHTCHeros, and thenHTCis denying the bug exists even
> though many people in this very thread say they are experiencing it
> and can reproduce it.
>
> This really pisses me off.  Whose bug is this?  How is it ever going
> to get fixed?  I guess I'm going back to Apple/iPhone development.  If
> this is how "open" Android development works, I'm out.
>
> Dear Greg Donald,
>
> TheHTCCustomer Service Representative that has been handling your
> message would like to know if your question has been successfully
> answered. You can reply to or close your question by visiting:
>
> http://ContactUs.htc.com/wFrmMailLogin.aspx
>
> Ticket Number : [ 09USCW44ENA001067 ]
>
> If you do not respond to or close your question within 15 days, it
> will be closed automatically.
>
> Sincerely,
>
> HTC
>
> We are unable to receive replies to this email account. Please visit
> us atwww.htc.comif you have any questions or need further
> assistance.
>
> New Response From [ Alvin (NA Team) ]
> Greg,
>
> Thank you for taking the time to contactHTCAmerica Technical Support
> via E-Mail with your inquiry about a reported bug on code.google.com.
> My name is A.J. and I will be happy to assist you today.
>
> First, let me apologize for the extreme delay in response to your
> original inquiry.HTChas recently released a plethora of new devices
> in several markets as well as software updates for several of our
> current models. The response to these devices and OS updates has been
> overwhelming but we are working diligently to provide the best support
> possible for our customers. Thank you for your patience.
>
> I have tested this on 2 of our SprintHTCHeroes and one European
> model. I was unable to replicate the issue on any of the device.HTC
> does not offer any technical assistance for the Android Market or
> applications downloaded from the market. I suggest you contact the
> individual vendors for support or Google. I apologize for any
> inconvenience this may cause you.
>
> Greg, if you have any future questions about your device please feel
> free to visitwww.htc.comand send us another e-mail. You may also
> enjoywww.htcwiki.com, our customer-based forum, which has a plethora
> of information onHTCdevices. I would also like to invite you to
> participate in a customer satisfaction survey located 
> athttp://survey.htc.com/worldwide/. I hope you have a great day!
>
> HTCAmerica Technical Support
> A.J.
> Customer Information
> Name    Greg Donald
> Telephone       615-838-7503
> Email Address   gdon...@gmail.com
> Country United States
> Inquiry Information
> Inquiry Type    Technical Support
> Inquiry Description     Please see the bug report 
> here:http://code.google.com/p/android/issues/detail?id=4419
> Issue Date & Time
> 2009/11/04 02:38

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


[android-developers] Re: App name/icon problems on Hero after reboot

2009-11-13 Thread fadden
On Nov 13, 7:00 am, Justin Giles  wrote:
> So, there is something amiss here.  There were reports that doing a reset
> and switching UIs would solve the problem.  I have just found evidence that
> it doesn't.  Is this still a HTC issue?  Not sure at this point.  Are there
> underlying HTC things going on in the background to handle package
> management & display even if you aren't using the Sense UI?

See the message from mercado79 a few days back, with a link to the xda-
developers forum.  The device has a /data/boot-cache directory that
appears to be the source of the trouble.  This is not a standard
Android feature.

The problems occur when applications are installed and then upgraded.
Somehow the installed version and the boot-cache copy of stuff are out
of sync.  Wiping the phone will help in the short term, since you will
zap the boot-cache contents and do new installs of the upgraded apps.

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


[android-developers] Re: App name/icon problems on Hero after reboot

2009-11-14 Thread AngelOD
Hi,

I would just like to add here, that I have a Scandinavian HTC Hero,
and I've tried to recreate several of these errors, without luck, so
whatever it is, that causes it, I'd have to assume it's not in the
Scandinavian release of the firmware. Just in case someone wanted to
note that to HTC during one of (I imagine) countless emails to them,
since the fault is more than likely on their part, even if they say
they can't recreate it themselves.

Cheers,
Tristan

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


[android-developers] Re: App name/icon problems on Hero after reboot

2009-11-14 Thread ZillCE
The icon I was using was the only one on the phone created by the
installation in "All Programs".  It was not an icon placed on the
desktop.  Is there is a way to delete and recreate the icons in "All
Programs"?

=

On Nov 13, 3:19 pm, Dianne Hackborn  wrote:
> On Fri, Nov 13, 2009 at 11:02 AM, ZillCE  wrote:
> > While not exactly the same issue, after an application upgrade (an
> > application I wrote) I have experienced the application icon not
> > working ("The linked program is no longer installed on your phone").
> > After a power down/up the icon works but the program crashes on
> > startup with a ClassNotFoundException.
>
> This is a completely separate issue, and known behavior in the Android
> platform -- when you place a shortcut on your desktop, you are putting a
> shortcut to a specific activity inside of the app.  If the updated app has
> changed the class of this activity, the shortcut will still exist referring
> to the old activity and no longer work.  It is fixed by deleting the
> shortcut and creating a new one.
>
> --
> Dianne Hackborn
> Android framework engineer
> hack...@android.com
>
> Note: please don't send private questions to me, as I don't have time to
> provide private support, and so won't reply to such e-mails.  All such
> questions should be posted on public forums, where I and others can see and
> answer them.

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


[android-developers] Re: App name/icon problems on Hero after reboot

2009-11-16 Thread ZillCE
Yes - it is an HTC Hero from Sprint.

On Nov 14, 8:12 pm, Dianne Hackborn  wrote:
> On Sat, Nov 14, 2009 at 3:18 PM, ZillCE  wrote:
> > The icon I was using was the only one on the phone created by the
> > installation in "All Programs".  It was not an icon placed on the
> > desktop.  Is there is a way to delete and recreate the icons in "All
> > Programs"?
>
> Sorry I didn't realize you were referring to the all apps drawer?  Is this
> on a Hero?  If so, then the issue after the reboot is probably the same
> problem (it reverting to your old manifest), though having a problem after
> an update but before a reboot is something else.
>
> --
> Dianne Hackborn
> Android framework engineer
> hack...@android.com
>
> Note: please don't send private questions to me, as I don't have time to
> provide private support, and so won't reply to such e-mails.  All such
> questions should be posted on public forums, where I and others can see and
> answer them.

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


[android-developers] Re: App name/icon problems on Hero after reboot

2009-11-19 Thread Alex
HTC has just pushed an update (1.56.651.2 ) which fixed the problem.
The busted apps now work just fine without reinstalling them.

On Nov 14, 8:10 am, AngelOD  wrote:
> Hi,
>
> I would just like to add here, that I have a Scandinavian HTCHero,
> and I've tried to recreate several of these errors, without luck, so
> whatever it is, that causes it, I'd have to assume it's not in the
> Scandinavian release of the firmware. Just in case someone wanted to
> note that to HTC during one of (I imagine) countless emails to them,
> since the fault is more than likely on their part, even if they say
> they can't recreate it themselves.
>
> Cheers,
> Tristan

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


[android-developers] Re: App name/icon problems on Hero after reboot

2009-11-20 Thread phil
Hi,

we have the same problem in one of our apps - instead of the
application name the package name gets displayed. Does someone have an
update on this issue?

thx

On Oct 29, 9:46 pm, Greg Donald  wrote:
> On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn  wrote:
> > Has anyone tried installing an alternate home app and seeing if it still
> > happens there?  I wonder if this is something in their custom home app.
>
> I just tried Panda Home and still have the same broken app issues on reboot.
>
> --
> Greg Donaldhttp://destiney.com/

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


[android-developers] Re: App name/icon problems on Hero after reboot

2009-11-20 Thread westmeadboy
That might be something to do with copy protection. I've heard from
several people that they cannot see copy protected apps in the Market.

However, even if that's the problem, I've no idea why it would change
after the update.

I think its the Market that's more crazy than the phone...

On Nov 20, 9:41 pm, Justin Giles  wrote:
> The update from HTC which was out yesterday is supposed to fix this issue
> with icons.  The problem I have now, after the update, is I cannot see any
> of my applications on the Market and I also don't see several that I have
> downloaded.  If it's not one thing, it's another with this crazy phone.

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


[android-developers] Re: App name/icon problems on Hero after reboot

2009-11-20 Thread Michael Serale
Sprint just released a MR update for the htc hero and i have confirmed
that it fixed all these application issues.  i restarted and
reinstalled apps and they are still working fine.

SUCCESS!! -

On Nov 14, 8:10 am, AngelOD  wrote:
> Hi,
>
> I would just like to add here, that I have a Scandinavian HTC Hero,
> and I've tried to recreate several of these errors, without luck, so
> whatever it is, that causes it, I'd have to assume it's not in the
> Scandinavian release of the firmware. Just in case someone wanted to
> note that to HTC during one of (I imagine) countless emails to them,
> since the fault is more than likely on their part, even if they say
> they can't recreate it themselves.
>
> Cheers,
> Tristan

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-27 Thread Mark Murphy

> Yes, the test phone is running 1.5.
>
> We've tested a manifest that has @string/app_name for both the app
> label and launch activity label and it doesn't seem to be fixing it.
>
> Uninstall, reboot, install -> Works correctly, reboot -> breaks

I am not seeing this with the app I used for last night's coding lab --
two Sprint Hero's handle reboots just fine.

Questions:

1. Is this test phone a Sprint Hero (US), or a different Hero?

2. What firmware are you running? The build number on my devices is:

1.22.651.1 146733 CL62456 release-keys

3. Is the app that is giving you this behavior available for me to test to
see if I get the same behavior?

-- 
Mark Murphy (a Commons Guy)
http://commonsware.com
Android App Developer Books: http://commonsware.com/books.html



--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-28 Thread gdonald



On Oct 26, 10:13 pm, Robert Green  wrote:
> Uninstall, reboot, install -> Works correctly, reboot -> breaks

Yeah, that's it exactly.

Got my app all ready to go, all polished and ready to sell, but I
can't go forward until this issue is resolved.

Anyone know a work-around?  Anyone?
--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-28 Thread gdonald



On Oct 27, 9:35 am, "Mark Murphy"  wrote:
> 1. Is this test phone a Sprint Hero (US), or a different Hero?

Mine is a US Hero.

> 2. What firmware are you running? The build number on my devices is:
>
> 1.22.651.1 146733 CL62456 release-keys

Mine has: 1.29.651.1 CL69164 release-keys

> 3. Is the app that is giving you this behavior available for me to test to
> see if I get the same behavior?

I'm waiting until I get this issue worked out before placing it in the
marketplace.  First impressions, etc.


--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-28 Thread Arron La

My application started having this problem after I updated the
launcher activity with a different root package. Here's the sequence:

1) Install application on the phone with [com.package] as the path to
my launcher activity.
2) Changed the path to be [com.package2] and updated the
AndroidManifest.xml
3) Now some Hero phones are encountering the the bug you have
described above with the icon.  Somehow the old package path is being
cached and you will get an exception when rebooting the phone

Let me know if you did something similar where you installed your
application on your phone and then changed it during later
developments.

On Oct 28, 4:21 pm, gdonald  wrote:
> On Oct 27, 9:35 am, "Mark Murphy"  wrote:
>
> > 1. Is this test phone a Sprint Hero (US), or a different Hero?
>
> Mine is a US Hero.
>
> > 2. What firmware are you running? The build number on my devices is:
>
> > 1.22.651.1 146733 CL62456 release-keys
>
> Mine has: 1.29.651.1 CL69164 release-keys
>
> > 3. Is the app that is giving you this behavior available for me to test to
> > see if I get the same behavior?
>
> I'm waiting until I get this issue worked out before placing it in the
> marketplace.  First impressions, etc.

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-29 Thread gdonald



On Oct 28, 6:51 pm, Arron La  wrote:
> My application started having this problem after I updated the
> launcher activity with a different root package. Here's the sequence:
>
> 1) Install application on the phone with [com.package] as the path to
> my launcher activity.
> 2) Changed the path to be [com.package2] and updated the
> AndroidManifest.xml
> 3) Now some Hero phones are encountering the the bug you have
> described above with the icon.  Somehow the old package path is being
> cached and you will get an exception when rebooting the phone

My path has been the same since I started building my app.

Other apps on my phone are having the same problem now.  Google Sky is
now broken after this morning's update for example.

Reinstall fixes the broken apps, and then a reboot breaks them again.

Anyone know of a workaround yet?

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-29 Thread Dianne Hackborn
What phones are people seeing this on?  Just the HTC Hero, or is this also
happening on stock Android?

On Thu, Oct 29, 2009 at 7:18 AM, gdonald  wrote:

>
>
>
> On Oct 28, 6:51 pm, Arron La  wrote:
> > My application started having this problem after I updated the
> > launcher activity with a different root package. Here's the sequence:
> >
> > 1) Install application on the phone with [com.package] as the path to
> > my launcher activity.
> > 2) Changed the path to be [com.package2] and updated the
> > AndroidManifest.xml
> > 3) Now some Hero phones are encountering the the bug you have
> > described above with the icon.  Somehow the old package path is being
> > cached and you will get an exception when rebooting the phone
>
> My path has been the same since I started building my app.
>
> Other apps on my phone are having the same problem now.  Google Sky is
> now broken after this morning's update for example.
>
> Reinstall fixes the broken apps, and then a reboot breaks them again.
>
> Anyone know of a workaround yet?
>
> >
>


-- 
Dianne Hackborn
Android framework engineer
hack...@android.com

Note: please don't send private questions to me, as I don't have time to
provide private support, and so won't reply to such e-mails.  All such
questions should be posted on public forums, where I and others can see and
answer them.

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-29 Thread Greg Donald

On Thu, Oct 29, 2009 at 9:32 AM, Dianne Hackborn  wrote:
> What phones are people seeing this on?  Just the HTC Hero, or is this also
> happening on stock Android?

For me, I personally have seen two Heros it's happening on.

I don't have access to stock Android, unless you count the emulator,
but I can't reproduce the issues there.


-- 
Greg Donald
http://destiney.com/

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-29 Thread Greg Donald

On Thu, Oct 29, 2009 at 9:18 AM, gdonald  wrote:
> Other apps on my phone are having the same problem now.  Google Sky is
> now broken after this morning's update for example.

After more app upgrades and reboots/testing today I've found the
following apps are all broken the same way as my own app:

Pandora
Coin Flip
Guitar Tuner Action
GPS Status
Where (doesn't crash but doesn't work)
PicSay

App icons are all changed and the apps crash or don't work at all.

A friend's Hero has a broken Google Voice app now, but mine seems ok.

Anyone have any work arounds?

Where is the Android bug reporting site?


-- 
Greg Donald
http://destiney.com/

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-29 Thread RichardC

"Where is the Android bug reporting site? "
b.android.com

--
RichardC

On Oct 29, 5:40 pm, Greg Donald  wrote:
> On Thu, Oct 29, 2009 at 9:18 AM, gdonald  wrote:
> > Other apps on my phone are having the same problem now.  Google Sky is
> > now broken after this morning's update for example.
>
> After more app upgrades and reboots/testing today I've found the
> following apps are all broken the same way as my own app:
>
> Pandora
> Coin Flip
> Guitar Tuner Action
> GPS Status
> Where (doesn't crash but doesn't work)
> PicSay
>
> App icons are all changed and the apps crash or don't work at all.
>
> A friend's Hero has a broken Google Voice app now, but mine seems ok.
>
> Anyone have any work arounds?
>
> Where is the Android bug reporting site?
>
> --
> Greg Donaldhttp://destiney.com/
--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-29 Thread Mark Murphy

I apologize for not responding to one of your earlier posts:

> Mine has: 1.29.651.1 CL69164 release-keys

Since I haven't seen this problem to date on my test Hero, running an
older firmware, I'm suspecting they broke something in that newer
firmware.

I have a second test Hero now and will do a bit more experimenting on this
later today or tomorrow.

I can say that I have not seen this problem at all on my main phone (a
stock G1 with 1.6), and I have definitely rebooted that one in recent
weeks.

-- 
Mark Murphy (a Commons Guy)
http://commonsware.com
Android App Developer Books: http://commonsware.com/books.html



--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-29 Thread TreKing

I've only had one user report my app's label showing up as "#ff"
and they are also using a Hero.
I have not seen any of these problems on my own G1 or the emulator.

On Oct 29, 9:32 am, Dianne Hackborn  wrote:
> What phones are people seeing this on?  Just the HTC Hero, or is this also
> happening on stock Android?
>
>
>
> On Thu, Oct 29, 2009 at 7:18 AM, gdonald  wrote:
>
> > On Oct 28, 6:51 pm, Arron La  wrote:
> > > My application started having this problem after I updated the
> > > launcher activity with a different root package. Here's the sequence:
>
> > > 1) Install application on the phone with [com.package] as the path to
> > > my launcher activity.
> > > 2) Changed the path to be [com.package2] and updated the
> > > AndroidManifest.xml
> > > 3) Now some Hero phones are encountering the the bug you have
> > > described above with the icon.  Somehow the old package path is being
> > > cached and you will get an exception when rebooting the phone
>
> > My path has been the same since I started building my app.
>
> > Other apps on my phone are having the same problem now.  Google Sky is
> > now broken after this morning's update for example.
>
> > Reinstall fixes the broken apps, and then a reboot breaks them again.
>
> > Anyone know of a workaround yet?
>
> --
> Dianne Hackborn
> Android framework engineer
> hack...@android.com
>
> Note: please don't send private questions to me, as I don't have time to
> provide private support, and so won't reply to such e-mails.  All such
> questions should be posted on public forums, where I and others can see and
> answer them.
--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-29 Thread Greg Donald

On Thu, Oct 29, 2009 at 1:03 PM, TreKing  wrote:
>
> I've only had one user report my app's label showing up as "#ff"
> and they are also using a Hero.

Yes, I've seen that too, it's unpredictable what the app icon's new
(broken) title will be.  Occasionally it's something like
com.example.foo, other times it's a color like you noted.


-- 
Greg Donald
http://destiney.com/

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-29 Thread Dianne Hackborn
On Thu, Oct 29, 2009 at 10:52 AM, RichardC
wrote:

> "Where is the Android bug reporting site? "
> b.android.com


If this is only happening on Hero, it needs to be reported to HTC, not as a
generic platform bug.

Has anyone tried installing an alternate home app and seeing if it still
happens there?  I wonder if this is something in their custom home app.

-- 
Dianne Hackborn
Android framework engineer
hack...@android.com

Note: please don't send private questions to me, as I don't have time to
provide private support, and so won't reply to such e-mails.  All such
questions should be posted on public forums, where I and others can see and
answer them.

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-29 Thread Greg Donald

On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn  wrote:
> If this is only happening on Hero, it needs to be reported to HTC, not as a
> generic platform bug.

Do you know where the HTC bug reporting site is?  All I can find is a
simple support form that doesn't even confirm I posted anything.

> Has anyone tried installing an alternate home app and seeing if it still
> happens there?  I wonder if this is something in their custom home app.

I'd be happy to try if I can.  What would you suggest I try?  (I
wasn't previously aware I could install a new home app.)


-- 
Greg Donald
http://destiney.com/

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-29 Thread Greg Donald

On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn  wrote:
> Has anyone tried installing an alternate home app and seeing if it still
> happens there?  I wonder if this is something in their custom home app.

I just tried Panda Home and still have the same broken app issues on reboot.


-- 
Greg Donald
http://destiney.com/

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-29 Thread Robert Green

Dianne, it's happening to me on 3 out of the 5 apps I have published.

All apps work fine on:
Emulator 1.1, 1.5, 1.6
G1 1.1, 1.5, 1.6
Mytouch 1.5, 1.6
Droid 2.0

The 3 apps have the issue on
Hero 1.5

I had originally assumed it had something to do with the manifest,
specifically the way the app label was defined.  The 3 apps that I
have that had problems had the raw string as the app label.  The 2
that worked use @string/app_name.  That's the only difference I could
really see.  I changed the 3 apps so that they use the resource
pointer but on test phones, once it's broken, it appears as though it
doesn't recover, even after uninstall/reboot/reinstall.

I'd really like to get to the bottom of this but it's nearly
impossible to get any response from Sprint/HTC.  If you happen to have
any leads and could send them this info, many of us would very much
appreciate that.

Thank you.


PS - I "fixed" Light Racer so if any of you have a Hero and haven't
ever installed that game before, please do then reboot and let me know
if the label goes bad for you.  If it still works after the reboot
then my suspicions about the app label are confirmed.  If not, back to
the old drawing board.

On Oct 29, 1:58 pm, Dianne Hackborn  wrote:
> On Thu, Oct 29, 2009 at 10:52 AM, RichardC
> wrote:
>
> > "Where is the Android bug reporting site? "
> > b.android.com
>
> If this is only happening on Hero, it needs to be reported to HTC, not as a
> generic platform bug.
>
> Has anyone tried installing an alternate home app and seeing if it still
> happens there?  I wonder if this is something in their custom home app.
>
> --
> Dianne Hackborn
> Android framework engineer
> hack...@android.com
>
> Note: please don't send private questions to me, as I don't have time to
> provide private support, and so won't reply to such e-mails.  All such
> questions should be posted on public forums, where I and others can see and
> answer them.
--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-29 Thread greenrift

I just encountered a similar problem with my Sprint Hero (US).
Yesterday I updated several applications (include Google Sky!) and I
just rebooted my phone and now that application along with several
others have either the incorrect launcher icon or the launcher name
under the icon is all screwy.  Also, those applications no longer work
for the most part.  For instance, the Google Sky EULA popped up in a
dialog and crashed.  One of my development applications was on my
phone as well and it's icon and name got screwed up too.  Interesting
thing is the free version of one of my market applications is just
fine after a reboot.  I'm not really sure what the issue may be.  Just
wanted to throw out a "me too!!" just in case Google is watching.

Justin

On Oct 28, 6:51 pm, Arron La  wrote:
> My application started having this problem after I updated the
> launcher activity with a different root package. Here's the sequence:
>
> 1) Install application on the phone with [com.package] as the path to
> my launcher activity.
> 2) Changed the path to be [com.package2] and updated the
> AndroidManifest.xml
> 3) Now some Hero phones are encountering the the bug you have
> described above with the icon.  Somehow the old package path is being
> cached and you will get an exception when rebooting the phone
>
> Let me know if you did something similar where you installed your
> application on your phone and then changed it during later
> developments.
>
> On Oct 28, 4:21 pm, gdonald  wrote:
>
> > On Oct 27, 9:35 am, "Mark Murphy"  wrote:
>
> > > 1. Is this test phone a Sprint Hero (US), or a different Hero?
>
> > Mine is a US Hero.
>
> > > 2. What firmware are you running? The build number on my devices is:
>
> > > 1.22.651.1 146733 CL62456 release-keys
>
> > Mine has: 1.29.651.1 CL69164 release-keys
>
> > > 3. Is the app that is giving you this behavior available for me to test to
> > > see if I get the same behavior?
>
> > I'm waiting until I get this issue worked out before placing it in the
> > marketplace.  First impressions, etc.

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-29 Thread Justin Giles
I installed pandahome (assuming that's what you meant by installing a
different home app) and I get the same results.  Messed up launcher icons
after reboot.

Justin

On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald  wrote:

>
> On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn 
> wrote:
> > If this is only happening on Hero, it needs to be reported to HTC, not as
> a
> > generic platform bug.
>
> Do you know where the HTC bug reporting site is?  All I can find is a
> simple support form that doesn't even confirm I posted anything.
>
> > Has anyone tried installing an alternate home app and seeing if it still
> > happens there?  I wonder if this is something in their custom home app.
>
> I'd be happy to try if I can.  What would you suggest I try?  (I
> wasn't previously aware I could install a new home app.)
>
>
> --
> Greg Donald
> http://destiney.com/
>
> >
>

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-29 Thread Robert Green

Justin, would you be willing to install Light Racer, reboot and check
for me?  That will show if I've figured out part of the problem or
not.

Thanks!

On Oct 29, 3:14 pm, Justin Giles  wrote:
> I installed pandahome (assuming that's what you meant by installing a
> different home app) and I get the same results.  Messed up launcher icons
> after reboot.
>
> Justin
>
> On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald  wrote:
>
> > On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn 
> > wrote:
> > > If this is only happening on Hero, it needs to be reported to HTC, not as
> > a
> > > generic platform bug.
>
> > Do you know where the HTC bug reporting site is?  All I can find is a
> > simple support form that doesn't even confirm I posted anything.
>
> > > Has anyone tried installing an alternate home app and seeing if it still
> > > happens there?  I wonder if this is something in their custom home app.
>
> > I'd be happy to try if I can.  What would you suggest I try?  (I
> > wasn't previously aware I could install a new home app.)
>
> > --
> > Greg Donald
> >http://destiney.com/
>
>
--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-29 Thread Mark Murphy

Greg Donald wrote:
> After more app upgrades and reboots/testing today I've found the
> following apps are all broken the same way as my own app:
> 
> Pandora
> Coin Flip

FWIW, I can tell you that Coin Flip (free edition) works fine on my HTC
Hero even after a reboot. Note that I am running the older ROM than yours.

-- 
Mark Murphy (a Commons Guy)
http://commonsware.com | http://twitter.com/commonsguy

_Android Programming Tutorials_ Version 1.0 In Print!

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-29 Thread Greg Donald

On Thu, Oct 29, 2009 at 6:24 PM, Mark Murphy  wrote:
> FWIW, I can tell you that Coin Flip (free edition) works fine on my HTC
> Hero even after a reboot. Note that I am running the older ROM than yours.

That's great to hear.

So how would I go about reverting to an older firmware, while also
preventing Sprint from pushing the broken version to my phone
automatically later?  I recall clearly, my firmware upgraded itself in
the Sprint store the day I bought it.  They said it was "automatic".
Is there some kind of "no-automatic" switch for firmware I don't know
about?

Thanks.


-- 
Greg Donald
http://destiney.com/

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-29 Thread Mark Murphy

Greg Donald wrote:
> So how would I go about reverting to an older firmware, while also
> preventing Sprint from pushing the broken version to my phone
> automatically later? 

Beats me, short of finding some rooting instructions.

> I recall clearly, my firmware upgraded itself in
> the Sprint store the day I bought it.  They said it was "automatic".
> Is there some kind of "no-automatic" switch for firmware I don't know
> about?

Well, the HTC Heroes in my possession are straight from HTC, not from
Sprint.

What's odd is that even if I manually check for updates, mine don't find
any. The one that's not on the Sprint network (just WiFi) doesn't even
tell me there's no firmware available -- it just quietly stops searching.

-- 
Mark Murphy (a Commons Guy)
http://commonsware.com | http://twitter.com/commonsguy

_Android Programming Tutorials_ Version 1.0 In Print!

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-29 Thread Justin Giles
I just downloaded it, played a round, rebooted and everything seems fine
with it.  Icon looks good and the game loads.  Swhat's amiss with
the rest of us?  Sheer dumb luck?  Poorly coded apps?

Justin

On Thu, Oct 29, 2009 at 6:16 PM, Robert Green  wrote:

>
> Justin, would you be willing to install Light Racer, reboot and check
> for me?  That will show if I've figured out part of the problem or
> not.
>
> Thanks!
>
> On Oct 29, 3:14 pm, Justin Giles  wrote:
> > I installed pandahome (assuming that's what you meant by installing a
> > different home app) and I get the same results.  Messed up launcher icons
> > after reboot.
> >
> > Justin
> >
> > On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald  wrote:
> >
> > > On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn 
> > > wrote:
> > > > If this is only happening on Hero, it needs to be reported to HTC,
> not as
> > > a
> > > > generic platform bug.
> >
> > > Do you know where the HTC bug reporting site is?  All I can find is a
> > > simple support form that doesn't even confirm I posted anything.
> >
> > > > Has anyone tried installing an alternate home app and seeing if it
> still
> > > > happens there?  I wonder if this is something in their custom home
> app.
> >
> > > I'd be happy to try if I can.  What would you suggest I try?  (I
> > > wasn't previously aware I could install a new home app.)
> >
> > > --
> > > Greg Donald
> > >http://destiney.com/
> >
> >
> >
>

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-29 Thread Robert Green

Justin,

Did the app name say "Light Racer" or "net.rbgrn.lightracer" after the
reboot?  That was the problem with it.

I had a version out that used a raw string as the app label in the
manifest.  This updated one uses @string/app_name.  If you confirm
that it's the correct name and not the package name, then that's
certainly one of the bugs right there.  People that have installed it
when it had the raw string app label never seem to get it fixed.  Even
updating to the one you claim works doesn't work for them.  It's like
once it's broken on the device, the cached data never goes away.

That makes we wonder if there is a way to clear data on one of the
system apps that will reset that cache...

On Oct 29, 7:25 pm, Justin Giles  wrote:
> I just downloaded it, played a round, rebooted and everything seems fine
> with it.  Icon looks good and the game loads.  Swhat's amiss with
> the rest of us?  Sheer dumb luck?  Poorly coded apps?
>
> Justin
>
> On Thu, Oct 29, 2009 at 6:16 PM, Robert Green  wrote:
>
> > Justin, would you be willing to install Light Racer, reboot and check
> > for me?  That will show if I've figured out part of the problem or
> > not.
>
> > Thanks!
>
> > On Oct 29, 3:14 pm, Justin Giles  wrote:
> > > I installed pandahome (assuming that's what you meant by installing a
> > > different home app) and I get the same results.  Messed up launcher icons
> > > after reboot.
>
> > > Justin
>
> > > On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald  wrote:
>
> > > > On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn 
> > > > wrote:
> > > > > If this is only happening on Hero, it needs to be reported to HTC,
> > not as
> > > > a
> > > > > generic platform bug.
>
> > > > Do you know where the HTC bug reporting site is?  All I can find is a
> > > > simple support form that doesn't even confirm I posted anything.
>
> > > > > Has anyone tried installing an alternate home app and seeing if it
> > still
> > > > > happens there?  I wonder if this is something in their custom home
> > app.
>
> > > > I'd be happy to try if I can.  What would you suggest I try?  (I
> > > > wasn't previously aware I could install a new home app.)
>
> > > > --
> > > > Greg Donald
> > > >http://destiney.com/
>
>
--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-29 Thread Dianne Hackborn
There is -no- cached data for applications, at least in the standard
platform.  We rescan and collect all of this data at each boot.

On Thu, Oct 29, 2009 at 6:58 PM, Robert Green  wrote:

>
> Justin,
>
> Did the app name say "Light Racer" or "net.rbgrn.lightracer" after the
> reboot?  That was the problem with it.
>
> I had a version out that used a raw string as the app label in the
> manifest.  This updated one uses @string/app_name.  If you confirm
> that it's the correct name and not the package name, then that's
> certainly one of the bugs right there.  People that have installed it
> when it had the raw string app label never seem to get it fixed.  Even
> updating to the one you claim works doesn't work for them.  It's like
> once it's broken on the device, the cached data never goes away.
>
> That makes we wonder if there is a way to clear data on one of the
> system apps that will reset that cache...
>
> On Oct 29, 7:25 pm, Justin Giles  wrote:
> > I just downloaded it, played a round, rebooted and everything seems fine
> > with it.  Icon looks good and the game loads.  Swhat's amiss with
> > the rest of us?  Sheer dumb luck?  Poorly coded apps?
> >
> > Justin
> >
> > On Thu, Oct 29, 2009 at 6:16 PM, Robert Green 
> wrote:
> >
> > > Justin, would you be willing to install Light Racer, reboot and check
> > > for me?  That will show if I've figured out part of the problem or
> > > not.
> >
> > > Thanks!
> >
> > > On Oct 29, 3:14 pm, Justin Giles  wrote:
> > > > I installed pandahome (assuming that's what you meant by installing a
> > > > different home app) and I get the same results.  Messed up launcher
> icons
> > > > after reboot.
> >
> > > > Justin
> >
> > > > On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald 
> wrote:
> >
> > > > > On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn <
> hack...@android.com>
> > > > > wrote:
> > > > > > If this is only happening on Hero, it needs to be reported to
> HTC,
> > > not as
> > > > > a
> > > > > > generic platform bug.
> >
> > > > > Do you know where the HTC bug reporting site is?  All I can find is
> a
> > > > > simple support form that doesn't even confirm I posted anything.
> >
> > > > > > Has anyone tried installing an alternate home app and seeing if
> it
> > > still
> > > > > > happens there?  I wonder if this is something in their custom
> home
> > > app.
> >
> > > > > I'd be happy to try if I can.  What would you suggest I try?  (I
> > > > > wasn't previously aware I could install a new home app.)
> >
> > > > > --
> > > > > Greg Donald
> > > > >http://destiney.com/
> >
> >
> >
>


-- 
Dianne Hackborn
Android framework engineer
hack...@android.com

Note: please don't send private questions to me, as I don't have time to
provide private support, and so won't reply to such e-mails.  All such
questions should be posted on public forums, where I and others can see and
answer them.

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-29 Thread Justin Giles
It says "Light Racer".  Cacheit's good if it's in your wallet...not so
good when it causes bugs.



On Thu, Oct 29, 2009 at 8:58 PM, Robert Green  wrote:

>
> Justin,
>
> Did the app name say "Light Racer" or "net.rbgrn.lightracer" after the
> reboot?  That was the problem with it.
>
> I had a version out that used a raw string as the app label in the
> manifest.  This updated one uses @string/app_name.  If you confirm
> that it's the correct name and not the package name, then that's
> certainly one of the bugs right there.  People that have installed it
> when it had the raw string app label never seem to get it fixed.  Even
> updating to the one you claim works doesn't work for them.  It's like
> once it's broken on the device, the cached data never goes away.
>
> That makes we wonder if there is a way to clear data on one of the
> system apps that will reset that cache...
>
> On Oct 29, 7:25 pm, Justin Giles  wrote:
> > I just downloaded it, played a round, rebooted and everything seems fine
> > with it.  Icon looks good and the game loads.  Swhat's amiss with
> > the rest of us?  Sheer dumb luck?  Poorly coded apps?
> >
> > Justin
> >
> > On Thu, Oct 29, 2009 at 6:16 PM, Robert Green 
> wrote:
> >
> > > Justin, would you be willing to install Light Racer, reboot and check
> > > for me?  That will show if I've figured out part of the problem or
> > > not.
> >
> > > Thanks!
> >
> > > On Oct 29, 3:14 pm, Justin Giles  wrote:
> > > > I installed pandahome (assuming that's what you meant by installing a
> > > > different home app) and I get the same results.  Messed up launcher
> icons
> > > > after reboot.
> >
> > > > Justin
> >
> > > > On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald 
> wrote:
> >
> > > > > On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn <
> hack...@android.com>
> > > > > wrote:
> > > > > > If this is only happening on Hero, it needs to be reported to
> HTC,
> > > not as
> > > > > a
> > > > > > generic platform bug.
> >
> > > > > Do you know where the HTC bug reporting site is?  All I can find is
> a
> > > > > simple support form that doesn't even confirm I posted anything.
> >
> > > > > > Has anyone tried installing an alternate home app and seeing if
> it
> > > still
> > > > > > happens there?  I wonder if this is something in their custom
> home
> > > app.
> >
> > > > > I'd be happy to try if I can.  What would you suggest I try?  (I
> > > > > wasn't previously aware I could install a new home app.)
> >
> > > > > --
> > > > > Greg Donald
> > > > >http://destiney.com/
> >
> >
> >
>

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-29 Thread Robert Green

Ah ha!

Ok, that at least shows something.  Before I changed the raw string to
@string/app_name, it was causing the game to display as the package
name instead of the label after a reboot.  Now, if you've never
installed it before, it works fine, but for those have already
installed it, it keeps breaking even after installing the update.

I know it's speculation but it feels like a caching issue directly or
indirectly to me.  Regardless of what's causing it, I'm glad that new
installs are working with the updates I've made.  Now to figure out
how to fix it when someone's installed and has the bug already...

Justin - I don't want you to have to spend any money but Light Racer
3D is showing up normally at install but then after reboot, the icon
turns to a random drawable resource in the package and the label
changes to com.batterypoweredgames.lightracer3d.  I've also applied
the app label update to this one as well.  I don't suppose you'd be
willing to test it?  You could always refund it when you're done.
That would totally confirm it for me.

Also, Justin, what firmware version do you have specifically?  I want
to compare with the versions I've seen it break on before.

Thanks!


On Oct 29, 9:28 pm, Justin Giles  wrote:
> It says "Light Racer".  Cacheit's good if it's in your wallet...not so
> good when it causes bugs.
>
> On Thu, Oct 29, 2009 at 8:58 PM, Robert Green  wrote:
>
> > Justin,
>
> > Did the app name say "Light Racer" or "net.rbgrn.lightracer" after the
> > reboot?  That was the problem with it.
>
> > I had a version out that used a raw string as the app label in the
> > manifest.  This updated one uses @string/app_name.  If you confirm
> > that it's the correct name and not the package name, then that's
> > certainly one of the bugs right there.  People that have installed it
> > when it had the raw string app label never seem to get it fixed.  Even
> > updating to the one you claim works doesn't work for them.  It's like
> > once it's broken on the device, the cached data never goes away.
>
> > That makes we wonder if there is a way to clear data on one of the
> > system apps that will reset that cache...
>
> > On Oct 29, 7:25 pm, Justin Giles  wrote:
> > > I just downloaded it, played a round, rebooted and everything seems fine
> > > with it.  Icon looks good and the game loads.  Swhat's amiss with
> > > the rest of us?  Sheer dumb luck?  Poorly coded apps?
>
> > > Justin
>
> > > On Thu, Oct 29, 2009 at 6:16 PM, Robert Green 
> > wrote:
>
> > > > Justin, would you be willing to install Light Racer, reboot and check
> > > > for me?  That will show if I've figured out part of the problem or
> > > > not.
>
> > > > Thanks!
>
> > > > On Oct 29, 3:14 pm, Justin Giles  wrote:
> > > > > I installed pandahome (assuming that's what you meant by installing a
> > > > > different home app) and I get the same results.  Messed up launcher
> > icons
> > > > > after reboot.
>
> > > > > Justin
>
> > > > > On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald 
> > wrote:
>
> > > > > > On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn <
> > hack...@android.com>
> > > > > > wrote:
> > > > > > > If this is only happening on Hero, it needs to be reported to
> > HTC,
> > > > not as
> > > > > > a
> > > > > > > generic platform bug.
>
> > > > > > Do you know where the HTC bug reporting site is?  All I can find is
> > a
> > > > > > simple support form that doesn't even confirm I posted anything.
>
> > > > > > > Has anyone tried installing an alternate home app and seeing if
> > it
> > > > still
> > > > > > > happens there?  I wonder if this is something in their custom
> > home
> > > > app.
>
> > > > > > I'd be happy to try if I can.  What would you suggest I try?  (I
> > > > > > wasn't previously aware I could install a new home app.)
>
> > > > > > --
> > > > > > Greg Donald
> > > > > >http://destiney.com/
>
>
--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-29 Thread Robert Green

Ok so maybe not cache but the thing that bothers me is that once
broken, it's unfixable.  That says persistence to me.  My update
doesn't fix it phones that had the "bad" one installed ever (though it
was never bad, just bugs on hero), but people who have never installed
before don't have any problems with the updated version of my app.

Wouldn't you say it's possible that HTC persisted something for their
version?  The other thing that bothers me is that a few apps have been
fixed but the devs haven't posted any info about their workarounds.

On Oct 29, 9:25 pm, Dianne Hackborn  wrote:
> There is -no- cached data for applications, at least in the standard
> platform.  We rescan and collect all of this data at each boot.
>
>
>
> On Thu, Oct 29, 2009 at 6:58 PM, Robert Green  wrote:
>
> > Justin,
>
> > Did the app name say "Light Racer" or "net.rbgrn.lightracer" after the
> > reboot?  That was the problem with it.
>
> > I had a version out that used a raw string as the app label in the
> > manifest.  This updated one uses @string/app_name.  If you confirm
> > that it's the correct name and not the package name, then that's
> > certainly one of the bugs right there.  People that have installed it
> > when it had the raw string app label never seem to get it fixed.  Even
> > updating to the one you claim works doesn't work for them.  It's like
> > once it's broken on the device, the cached data never goes away.
>
> > That makes we wonder if there is a way to clear data on one of the
> > system apps that will reset that cache...
>
> > On Oct 29, 7:25 pm, Justin Giles  wrote:
> > > I just downloaded it, played a round, rebooted and everything seems fine
> > > with it.  Icon looks good and the game loads.  Swhat's amiss with
> > > the rest of us?  Sheer dumb luck?  Poorly coded apps?
>
> > > Justin
>
> > > On Thu, Oct 29, 2009 at 6:16 PM, Robert Green 
> > wrote:
>
> > > > Justin, would you be willing to install Light Racer, reboot and check
> > > > for me?  That will show if I've figured out part of the problem or
> > > > not.
>
> > > > Thanks!
>
> > > > On Oct 29, 3:14 pm, Justin Giles  wrote:
> > > > > I installed pandahome (assuming that's what you meant by installing a
> > > > > different home app) and I get the same results.  Messed up launcher
> > icons
> > > > > after reboot.
>
> > > > > Justin
>
> > > > > On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald 
> > wrote:
>
> > > > > > On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn <
> > hack...@android.com>
> > > > > > wrote:
> > > > > > > If this is only happening on Hero, it needs to be reported to
> > HTC,
> > > > not as
> > > > > > a
> > > > > > > generic platform bug.
>
> > > > > > Do you know where the HTC bug reporting site is?  All I can find is
> > a
> > > > > > simple support form that doesn't even confirm I posted anything.
>
> > > > > > > Has anyone tried installing an alternate home app and seeing if
> > it
> > > > still
> > > > > > > happens there?  I wonder if this is something in their custom
> > home
> > > > app.
>
> > > > > > I'd be happy to try if I can.  What would you suggest I try?  (I
> > > > > > wasn't previously aware I could install a new home app.)
>
> > > > > > --
> > > > > > Greg Donald
> > > > > >http://destiney.com/
>
> --
> Dianne Hackborn
> Android framework engineer
> hack...@android.com
>
> Note: please don't send private questions to me, as I don't have time to
> provide private support, and so won't reply to such e-mails.  All such
> questions should be posted on public forums, where I and others can see and
> answer them.
--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-29 Thread Erik Bryan

I just installed Light Racer on my Sprint Hero. Had never installed it
before. Rebooted and it was fine, still named Light Racer, still with
the same icon. I assume this is because you updated Light Racer and I
had never installed it before.

However, I am having this problem with several other apps, which
variously use their full name (com.x...) or their icon changes to
something weird:

Where (icon)
Quick Settings (icon)
ASTRO (icon)
Coin Flip (name)
Meebo (name)
Handcent Sms (icon)

Reinstalling any of these fixes the problem, which will then come back
after a reboot.

Let me know if more data from me would be helpful.


On Oct 29, 9:58 pm, Robert Green  wrote:
> Justin,
>
> Did the app name say "Light Racer" or "net.rbgrn.lightracer" after the
> reboot?  That was the problem with it.
>
> I had a version out that used a raw string as the app label in the
> manifest.  This updated one uses @string/app_name.  If you confirm
> that it's the correct name and not the package name, then that's
> certainly one of the bugs right there.  People that have installed it
> when it had the raw string app label never seem to get it fixed.  Even
> updating to the one you claim works doesn't work for them.  It's like
> once it's broken on the device, the cached data never goes away.
>
> That makes we wonder if there is a way to clear data on one of the
> system apps that will reset that cache...
>
> On Oct 29, 7:25 pm, Justin Giles  wrote:
>
>
>
> > I just downloaded it, played a round, rebooted and everything seems fine
> > with it.  Icon looks good and the game loads.  Swhat's amiss with
> > the rest of us?  Sheer dumb luck?  Poorly coded apps?
>
> > Justin
>
> > On Thu, Oct 29, 2009 at 6:16 PM, Robert Green  wrote:
>
> > > Justin, would you be willing to install Light Racer, reboot and check
> > > for me?  That will show if I've figured out part of the problem or
> > > not.
>
> > > Thanks!
>
> > > On Oct 29, 3:14 pm, Justin Giles  wrote:
> > > > I installed pandahome (assuming that's what you meant by installing a
> > > > different home app) and I get the same results.  Messed up launcher 
> > > > icons
> > > > after reboot.
>
> > > > Justin
>
> > > > On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald  wrote:
>
> > > > > On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn 
> > > > > wrote:
> > > > > > If this is only happening on Hero, it needs to be reported to HTC,
> > > not as
> > > > > a
> > > > > > generic platform bug.
>
> > > > > Do you know where the HTC bug reporting site is?  All I can find is a
> > > > > simple support form that doesn't even confirm I posted anything.
>
> > > > > > Has anyone tried installing an alternate home app and seeing if it
> > > still
> > > > > > happens there?  I wonder if this is something in their custom home
> > > app.
>
> > > > > I'd be happy to try if I can.  What would you suggest I try?  (I
> > > > > wasn't previously aware I could install a new home app.)
>
> > > > > --
> > > > > Greg Donald
> > > > >http://destiney.com/

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-29 Thread Dianne Hackborn
The standard platform doesn't do this.  If this is only happening on the
Hero, one possibility is HTC introduced some kind of caching that is broken.

On Thu, Oct 29, 2009 at 9:40 PM, Robert Green  wrote:

>
> Ok so maybe not cache but the thing that bothers me is that once
> broken, it's unfixable.  That says persistence to me.  My update
> doesn't fix it phones that had the "bad" one installed ever (though it
> was never bad, just bugs on hero), but people who have never installed
> before don't have any problems with the updated version of my app.
>
> Wouldn't you say it's possible that HTC persisted something for their
> version?  The other thing that bothers me is that a few apps have been
> fixed but the devs haven't posted any info about their workarounds.
>
> On Oct 29, 9:25 pm, Dianne Hackborn  wrote:
> > There is -no- cached data for applications, at least in the standard
> > platform.  We rescan and collect all of this data at each boot.
> >
> >
> >
> > On Thu, Oct 29, 2009 at 6:58 PM, Robert Green 
> wrote:
> >
> > > Justin,
> >
> > > Did the app name say "Light Racer" or "net.rbgrn.lightracer" after the
> > > reboot?  That was the problem with it.
> >
> > > I had a version out that used a raw string as the app label in the
> > > manifest.  This updated one uses @string/app_name.  If you confirm
> > > that it's the correct name and not the package name, then that's
> > > certainly one of the bugs right there.  People that have installed it
> > > when it had the raw string app label never seem to get it fixed.  Even
> > > updating to the one you claim works doesn't work for them.  It's like
> > > once it's broken on the device, the cached data never goes away.
> >
> > > That makes we wonder if there is a way to clear data on one of the
> > > system apps that will reset that cache...
> >
> > > On Oct 29, 7:25 pm, Justin Giles  wrote:
> > > > I just downloaded it, played a round, rebooted and everything seems
> fine
> > > > with it.  Icon looks good and the game loads.  Swhat's amiss
> with
> > > > the rest of us?  Sheer dumb luck?  Poorly coded apps?
> >
> > > > Justin
> >
> > > > On Thu, Oct 29, 2009 at 6:16 PM, Robert Green 
> > > wrote:
> >
> > > > > Justin, would you be willing to install Light Racer, reboot and
> check
> > > > > for me?  That will show if I've figured out part of the problem or
> > > > > not.
> >
> > > > > Thanks!
> >
> > > > > On Oct 29, 3:14 pm, Justin Giles  wrote:
> > > > > > I installed pandahome (assuming that's what you meant by
> installing a
> > > > > > different home app) and I get the same results.  Messed up
> launcher
> > > icons
> > > > > > after reboot.
> >
> > > > > > Justin
> >
> > > > > > On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald 
> > > wrote:
> >
> > > > > > > On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn <
> > > hack...@android.com>
> > > > > > > wrote:
> > > > > > > > If this is only happening on Hero, it needs to be reported to
> > > HTC,
> > > > > not as
> > > > > > > a
> > > > > > > > generic platform bug.
> >
> > > > > > > Do you know where the HTC bug reporting site is?  All I can
> find is
> > > a
> > > > > > > simple support form that doesn't even confirm I posted
> anything.
> >
> > > > > > > > Has anyone tried installing an alternate home app and seeing
> if
> > > it
> > > > > still
> > > > > > > > happens there?  I wonder if this is something in their custom
> > > home
> > > > > app.
> >
> > > > > > > I'd be happy to try if I can.  What would you suggest I try?
>  (I
> > > > > > > wasn't previously aware I could install a new home app.)
> >
> > > > > > > --
> > > > > > > Greg Donald
> > > > > > >http://destiney.com/
> >
> > --
> > Dianne Hackborn
> > Android framework engineer
> > hack...@android.com
> >
> > Note: please don't send private questions to me, as I don't have time to
> > provide private support, and so won't reply to such e-mails.  All such
> > questions should be posted on public forums, where I and others can see
> and
> > answer them.
> >
>


-- 
Dianne Hackborn
Android framework engineer
hack...@android.com

Note: please don't send private questions to me, as I don't have time to
provide private support, and so won't reply to such e-mails.  All such
questions should be posted on public forums, where I and others can see and
answer them.

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-30 Thread Justin Giles
If this is a HTC problem, then who has enough arm twisting power to get them
to take notice?  Me along with some of my friends have contacted them about
this and we have received no response.



On Fri, Oct 30, 2009 at 1:10 AM, Dianne Hackborn wrote:

> The standard platform doesn't do this.  If this is only happening on the
> Hero, one possibility is HTC introduced some kind of caching that is broken.
>
>
> On Thu, Oct 29, 2009 at 9:40 PM, Robert Green  wrote:
>
>>
>> Ok so maybe not cache but the thing that bothers me is that once
>> broken, it's unfixable.  That says persistence to me.  My update
>> doesn't fix it phones that had the "bad" one installed ever (though it
>> was never bad, just bugs on hero), but people who have never installed
>> before don't have any problems with the updated version of my app.
>>
>> Wouldn't you say it's possible that HTC persisted something for their
>> version?  The other thing that bothers me is that a few apps have been
>> fixed but the devs haven't posted any info about their workarounds.
>>
>> On Oct 29, 9:25 pm, Dianne Hackborn  wrote:
>> > There is -no- cached data for applications, at least in the standard
>> > platform.  We rescan and collect all of this data at each boot.
>> >
>> >
>> >
>> > On Thu, Oct 29, 2009 at 6:58 PM, Robert Green 
>> wrote:
>> >
>> > > Justin,
>> >
>> > > Did the app name say "Light Racer" or "net.rbgrn.lightracer" after the
>> > > reboot?  That was the problem with it.
>> >
>> > > I had a version out that used a raw string as the app label in the
>> > > manifest.  This updated one uses @string/app_name.  If you confirm
>> > > that it's the correct name and not the package name, then that's
>> > > certainly one of the bugs right there.  People that have installed it
>> > > when it had the raw string app label never seem to get it fixed.  Even
>> > > updating to the one you claim works doesn't work for them.  It's like
>> > > once it's broken on the device, the cached data never goes away.
>> >
>> > > That makes we wonder if there is a way to clear data on one of the
>> > > system apps that will reset that cache...
>> >
>> > > On Oct 29, 7:25 pm, Justin Giles  wrote:
>> > > > I just downloaded it, played a round, rebooted and everything seems
>> fine
>> > > > with it.  Icon looks good and the game loads.  Swhat's amiss
>> with
>> > > > the rest of us?  Sheer dumb luck?  Poorly coded apps?
>> >
>> > > > Justin
>> >
>> > > > On Thu, Oct 29, 2009 at 6:16 PM, Robert Green 
>> > > wrote:
>> >
>> > > > > Justin, would you be willing to install Light Racer, reboot and
>> check
>> > > > > for me?  That will show if I've figured out part of the problem or
>> > > > > not.
>> >
>> > > > > Thanks!
>> >
>> > > > > On Oct 29, 3:14 pm, Justin Giles  wrote:
>> > > > > > I installed pandahome (assuming that's what you meant by
>> installing a
>> > > > > > different home app) and I get the same results.  Messed up
>> launcher
>> > > icons
>> > > > > > after reboot.
>> >
>> > > > > > Justin
>> >
>> > > > > > On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald > >
>> > > wrote:
>> >
>> > > > > > > On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn <
>> > > hack...@android.com>
>> > > > > > > wrote:
>> > > > > > > > If this is only happening on Hero, it needs to be reported
>> to
>> > > HTC,
>> > > > > not as
>> > > > > > > a
>> > > > > > > > generic platform bug.
>> >
>> > > > > > > Do you know where the HTC bug reporting site is?  All I can
>> find is
>> > > a
>> > > > > > > simple support form that doesn't even confirm I posted
>> anything.
>> >
>> > > > > > > > Has anyone tried installing an alternate home app and seeing
>> if
>> > > it
>> > > > > still
>> > > > > > > > happens there?  I wonder if this is something in their
>> custom
>> > > home
>> > > > > app.
>> >
>> > > > > > > I'd be happy to try if I can.  What would you suggest I try?
>>  (I
>> > > > > > > wasn't previously aware I could install a new home app.)
>> >
>> > > > > > > --
>> > > > > > > Greg Donald
>> > > > > > >http://destiney.com/
>> >
>> > --
>> > Dianne Hackborn
>> > Android framework engineer
>> > hack...@android.com
>> >
>> > Note: please don't send private questions to me, as I don't have time to
>> > provide private support, and so won't reply to such e-mails.  All such
>> > questions should be posted on public forums, where I and others can see
>> and
>> > answer them.
>>
>>
>
>
> --
> Dianne Hackborn
> Android framework engineer
> hack...@android.com
>
>
> Note: please don't send private questions to me, as I don't have time to
> provide private support, and so won't reply to such e-mails.  All such
> questions should be posted on public forums, where I and others can see and
> answer them.
>
>
> >
>

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
andr

[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-30 Thread Justin Giles
Installed, played 1 round, rebooted, icon & text looked fine.  Game started
with no problems.

Justin

On Thu, Oct 29, 2009 at 11:35 PM, Robert Green  wrote:

>
> Ah ha!
>
> Ok, that at least shows something.  Before I changed the raw string to
> @string/app_name, it was causing the game to display as the package
> name instead of the label after a reboot.  Now, if you've never
> installed it before, it works fine, but for those have already
> installed it, it keeps breaking even after installing the update.
>
> I know it's speculation but it feels like a caching issue directly or
> indirectly to me.  Regardless of what's causing it, I'm glad that new
> installs are working with the updates I've made.  Now to figure out
> how to fix it when someone's installed and has the bug already...
>
> Justin - I don't want you to have to spend any money but Light Racer
> 3D is showing up normally at install but then after reboot, the icon
> turns to a random drawable resource in the package and the label
> changes to com.batterypoweredgames.lightracer3d.  I've also applied
> the app label update to this one as well.  I don't suppose you'd be
> willing to test it?  You could always refund it when you're done.
> That would totally confirm it for me.
>
> Also, Justin, what firmware version do you have specifically?  I want
> to compare with the versions I've seen it break on before.
>
> Thanks!
>
>
> On Oct 29, 9:28 pm, Justin Giles  wrote:
> > It says "Light Racer".  Cacheit's good if it's in your wallet...not
> so
> > good when it causes bugs.
> >
> > On Thu, Oct 29, 2009 at 8:58 PM, Robert Green 
> wrote:
> >
> > > Justin,
> >
> > > Did the app name say "Light Racer" or "net.rbgrn.lightracer" after the
> > > reboot?  That was the problem with it.
> >
> > > I had a version out that used a raw string as the app label in the
> > > manifest.  This updated one uses @string/app_name.  If you confirm
> > > that it's the correct name and not the package name, then that's
> > > certainly one of the bugs right there.  People that have installed it
> > > when it had the raw string app label never seem to get it fixed.  Even
> > > updating to the one you claim works doesn't work for them.  It's like
> > > once it's broken on the device, the cached data never goes away.
> >
> > > That makes we wonder if there is a way to clear data on one of the
> > > system apps that will reset that cache...
> >
> > > On Oct 29, 7:25 pm, Justin Giles  wrote:
> > > > I just downloaded it, played a round, rebooted and everything seems
> fine
> > > > with it.  Icon looks good and the game loads.  Swhat's amiss
> with
> > > > the rest of us?  Sheer dumb luck?  Poorly coded apps?
> >
> > > > Justin
> >
> > > > On Thu, Oct 29, 2009 at 6:16 PM, Robert Green 
> > > wrote:
> >
> > > > > Justin, would you be willing to install Light Racer, reboot and
> check
> > > > > for me?  That will show if I've figured out part of the problem or
> > > > > not.
> >
> > > > > Thanks!
> >
> > > > > On Oct 29, 3:14 pm, Justin Giles  wrote:
> > > > > > I installed pandahome (assuming that's what you meant by
> installing a
> > > > > > different home app) and I get the same results.  Messed up
> launcher
> > > icons
> > > > > > after reboot.
> >
> > > > > > Justin
> >
> > > > > > On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald 
> > > wrote:
> >
> > > > > > > On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn <
> > > hack...@android.com>
> > > > > > > wrote:
> > > > > > > > If this is only happening on Hero, it needs to be reported to
> > > HTC,
> > > > > not as
> > > > > > > a
> > > > > > > > generic platform bug.
> >
> > > > > > > Do you know where the HTC bug reporting site is?  All I can
> find is
> > > a
> > > > > > > simple support form that doesn't even confirm I posted
> anything.
> >
> > > > > > > > Has anyone tried installing an alternate home app and seeing
> if
> > > it
> > > > > still
> > > > > > > > happens there?  I wonder if this is something in their custom
> > > home
> > > > > app.
> >
> > > > > > > I'd be happy to try if I can.  What would you suggest I try?
>  (I
> > > > > > > wasn't previously aware I could install a new home app.)
> >
> > > > > > > --
> > > > > > > Greg Donald
> > > > > > >http://destiney.com/
> >
> >
> >
>

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-30 Thread Justin Giles
Oh, forgot to include my firmware build number:

1.29.651.1 CL69164 release-keys



On Fri, Oct 30, 2009 at 7:20 AM, Justin Giles  wrote:

> Installed, played 1 round, rebooted, icon & text looked fine.  Game started
> with no problems.
>
> Justin
>
>
> On Thu, Oct 29, 2009 at 11:35 PM, Robert Green wrote:
>
>>
>> Ah ha!
>>
>> Ok, that at least shows something.  Before I changed the raw string to
>> @string/app_name, it was causing the game to display as the package
>> name instead of the label after a reboot.  Now, if you've never
>> installed it before, it works fine, but for those have already
>> installed it, it keeps breaking even after installing the update.
>>
>> I know it's speculation but it feels like a caching issue directly or
>> indirectly to me.  Regardless of what's causing it, I'm glad that new
>> installs are working with the updates I've made.  Now to figure out
>> how to fix it when someone's installed and has the bug already...
>>
>> Justin - I don't want you to have to spend any money but Light Racer
>> 3D is showing up normally at install but then after reboot, the icon
>> turns to a random drawable resource in the package and the label
>> changes to com.batterypoweredgames.lightracer3d.  I've also applied
>> the app label update to this one as well.  I don't suppose you'd be
>> willing to test it?  You could always refund it when you're done.
>> That would totally confirm it for me.
>>
>> Also, Justin, what firmware version do you have specifically?  I want
>> to compare with the versions I've seen it break on before.
>>
>> Thanks!
>>
>>
>> On Oct 29, 9:28 pm, Justin Giles  wrote:
>> > It says "Light Racer".  Cacheit's good if it's in your wallet...not
>> so
>> > good when it causes bugs.
>> >
>> > On Thu, Oct 29, 2009 at 8:58 PM, Robert Green 
>> wrote:
>> >
>> > > Justin,
>> >
>> > > Did the app name say "Light Racer" or "net.rbgrn.lightracer" after the
>> > > reboot?  That was the problem with it.
>> >
>> > > I had a version out that used a raw string as the app label in the
>> > > manifest.  This updated one uses @string/app_name.  If you confirm
>> > > that it's the correct name and not the package name, then that's
>> > > certainly one of the bugs right there.  People that have installed it
>> > > when it had the raw string app label never seem to get it fixed.  Even
>> > > updating to the one you claim works doesn't work for them.  It's like
>> > > once it's broken on the device, the cached data never goes away.
>> >
>> > > That makes we wonder if there is a way to clear data on one of the
>> > > system apps that will reset that cache...
>> >
>> > > On Oct 29, 7:25 pm, Justin Giles  wrote:
>> > > > I just downloaded it, played a round, rebooted and everything seems
>> fine
>> > > > with it.  Icon looks good and the game loads.  Swhat's amiss
>> with
>> > > > the rest of us?  Sheer dumb luck?  Poorly coded apps?
>> >
>> > > > Justin
>> >
>> > > > On Thu, Oct 29, 2009 at 6:16 PM, Robert Green 
>> > > wrote:
>> >
>> > > > > Justin, would you be willing to install Light Racer, reboot and
>> check
>> > > > > for me?  That will show if I've figured out part of the problem or
>> > > > > not.
>> >
>> > > > > Thanks!
>> >
>> > > > > On Oct 29, 3:14 pm, Justin Giles  wrote:
>> > > > > > I installed pandahome (assuming that's what you meant by
>> installing a
>> > > > > > different home app) and I get the same results.  Messed up
>> launcher
>> > > icons
>> > > > > > after reboot.
>> >
>> > > > > > Justin
>> >
>> > > > > > On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald > >
>> > > wrote:
>> >
>> > > > > > > On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn <
>> > > hack...@android.com>
>> > > > > > > wrote:
>> > > > > > > > If this is only happening on Hero, it needs to be reported
>> to
>> > > HTC,
>> > > > > not as
>> > > > > > > a
>> > > > > > > > generic platform bug.
>> >
>> > > > > > > Do you know where the HTC bug reporting site is?  All I can
>> find is
>> > > a
>> > > > > > > simple support form that doesn't even confirm I posted
>> anything.
>> >
>> > > > > > > > Has anyone tried installing an alternate home app and seeing
>> if
>> > > it
>> > > > > still
>> > > > > > > > happens there?  I wonder if this is something in their
>> custom
>> > > home
>> > > > > app.
>> >
>> > > > > > > I'd be happy to try if I can.  What would you suggest I try?
>>  (I
>> > > > > > > wasn't previously aware I could install a new home app.)
>> >
>> > > > > > > --
>> > > > > > > Greg Donald
>> > > > > > >http://destiney.com/
>> >
>> >
>> >>
>>
>

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~-

[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-30 Thread Robert Green

Justin,

Thank you SO MUCH for testing this!  I can now say with certainty that
I have fixed the problem going forward and have identified at least
one thing that triggers this problem.  Hero doesn't like raw string
app labels.  It was probably developed with the assumption that app
labels are resource strings, though the reference docs say that "as a
convenience while you are developing it can be set as a raw string".
Perhaps they didn't test with anything set like that.

Erik,

Thanks for providing a list of apps that are experiencing the bug.  A
friend of mine told me that handcent sms was broken but is now fixed
on his Hero.  I wonder if it's just luck of the draw with this
problem?  I was hoping there was a deterministic way to make it
work.

On Oct 30, 8:08 am, Justin Giles  wrote:
> Oh, forgot to include my firmware build number:
>
> 1.29.651.1 CL69164 release-keys
>
> On Fri, Oct 30, 2009 at 7:20 AM, Justin Giles  wrote:
> > Installed, played 1 round, rebooted, icon & text looked fine.  Game started
> > with no problems.
>
> > Justin
>
> > On Thu, Oct 29, 2009 at 11:35 PM, Robert Green wrote:
>
> >> Ah ha!
>
> >> Ok, that at least shows something.  Before I changed the raw string to
> >> @string/app_name, it was causing the game to display as the package
> >> name instead of the label after a reboot.  Now, if you've never
> >> installed it before, it works fine, but for those have already
> >> installed it, it keeps breaking even after installing the update.
>
> >> I know it's speculation but it feels like a caching issue directly or
> >> indirectly to me.  Regardless of what's causing it, I'm glad that new
> >> installs are working with the updates I've made.  Now to figure out
> >> how to fix it when someone's installed and has the bug already...
>
> >> Justin - I don't want you to have to spend any money but Light Racer
> >> 3D is showing up normally at install but then after reboot, the icon
> >> turns to a random drawable resource in the package and the label
> >> changes to com.batterypoweredgames.lightracer3d.  I've also applied
> >> the app label update to this one as well.  I don't suppose you'd be
> >> willing to test it?  You could always refund it when you're done.
> >> That would totally confirm it for me.
>
> >> Also, Justin, what firmware version do you have specifically?  I want
> >> to compare with the versions I've seen it break on before.
>
> >> Thanks!
>
> >> On Oct 29, 9:28 pm, Justin Giles  wrote:
> >> > It says "Light Racer".  Cacheit's good if it's in your wallet...not
> >> so
> >> > good when it causes bugs.
>
> >> > On Thu, Oct 29, 2009 at 8:58 PM, Robert Green 
> >> wrote:
>
> >> > > Justin,
>
> >> > > Did the app name say "Light Racer" or "net.rbgrn.lightracer" after the
> >> > > reboot?  That was the problem with it.
>
> >> > > I had a version out that used a raw string as the app label in the
> >> > > manifest.  This updated one uses @string/app_name.  If you confirm
> >> > > that it's the correct name and not the package name, then that's
> >> > > certainly one of the bugs right there.  People that have installed it
> >> > > when it had the raw string app label never seem to get it fixed.  Even
> >> > > updating to the one you claim works doesn't work for them.  It's like
> >> > > once it's broken on the device, the cached data never goes away.
>
> >> > > That makes we wonder if there is a way to clear data on one of the
> >> > > system apps that will reset that cache...
>
> >> > > On Oct 29, 7:25 pm, Justin Giles  wrote:
> >> > > > I just downloaded it, played a round, rebooted and everything seems
> >> fine
> >> > > > with it.  Icon looks good and the game loads.  Swhat's amiss
> >> with
> >> > > > the rest of us?  Sheer dumb luck?  Poorly coded apps?
>
> >> > > > Justin
>
> >> > > > On Thu, Oct 29, 2009 at 6:16 PM, Robert Green 
> >> > > wrote:
>
> >> > > > > Justin, would you be willing to install Light Racer, reboot and
> >> check
> >> > > > > for me?  That will show if I've figured out part of the problem or
> >> > > > > not.
>
> >> > > > > Thanks!
>
> >> > > > > On Oct 29, 3:14 pm, Justin Giles  wrote:
> >> > > > > > I installed pandahome (assuming that's what you meant by
> >> installing a
> >> > > > > > different home app) and I get the same results.  Messed up
> >> launcher
> >> > > icons
> >> > > > > > after reboot.
>
> >> > > > > > Justin
>
> >> > > > > > On Thu, Oct 29, 2009 at 2:13 PM, Greg Donald 
> >> > > wrote:
>
> >> > > > > > > On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn <
> >> > > hack...@android.com>
> >> > > > > > > wrote:
> >> > > > > > > > If this is only happening on Hero, it needs to be reported
> >> to
> >> > > HTC,
> >> > > > > not as
> >> > > > > > > a
> >> > > > > > > > generic platform bug.
>
> >> > > > > > > Do you know where the HTC bug reporting site is?  All I can
> >> find is
> >> > > a
> >> > > > > > > simple support form that doesn't even confirm I posted
> >> anything.
>
> >> > > > > > > > Has anyone tried insta

[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-30 Thread Justin Giles
I'm not entirely sure the raw string vs resource string is the full issue
here though.  It might be part of the problem, but not the whole
explanation.  As Greg mentioned earlier, he never had his app name set as a
raw string and he is experiencing the problem.  On one of my applications
I'm developing, I'm experiencing it as well with the app name always having
been a resource.  It's sounding more and more like HTC having done something
funky with the package management.  Especially since Dianne has been saying
that stock Android doesn't have this problem.  And all of my inquiries to
HTC & Sprint have resulted in nothing.

Justin

On Fri, Oct 30, 2009 at 9:34 AM, Robert Green  wrote:

>
> Justin,
>
> Thank you SO MUCH for testing this!  I can now say with certainty that
> I have fixed the problem going forward and have identified at least
> one thing that triggers this problem.  Hero doesn't like raw string
> app labels.  It was probably developed with the assumption that app
> labels are resource strings, though the reference docs say that "as a
> convenience while you are developing it can be set as a raw string".
> Perhaps they didn't test with anything set like that.
>
> Erik,
>
> Thanks for providing a list of apps that are experiencing the bug.  A
> friend of mine told me that handcent sms was broken but is now fixed
> on his Hero.  I wonder if it's just luck of the draw with this
> problem?  I was hoping there was a deterministic way to make it
> work.
>
> On Oct 30, 8:08 am, Justin Giles  wrote:
> > Oh, forgot to include my firmware build number:
> >
> > 1.29.651.1 CL69164 release-keys
> >
> > On Fri, Oct 30, 2009 at 7:20 AM, Justin Giles  wrote:
> > > Installed, played 1 round, rebooted, icon & text looked fine.  Game
> started
> > > with no problems.
> >
> > > Justin
> >
> > > On Thu, Oct 29, 2009 at 11:35 PM, Robert Green  >wrote:
> >
> > >> Ah ha!
> >
> > >> Ok, that at least shows something.  Before I changed the raw string to
> > >> @string/app_name, it was causing the game to display as the package
> > >> name instead of the label after a reboot.  Now, if you've never
> > >> installed it before, it works fine, but for those have already
> > >> installed it, it keeps breaking even after installing the update.
> >
> > >> I know it's speculation but it feels like a caching issue directly or
> > >> indirectly to me.  Regardless of what's causing it, I'm glad that new
> > >> installs are working with the updates I've made.  Now to figure out
> > >> how to fix it when someone's installed and has the bug already...
> >
> > >> Justin - I don't want you to have to spend any money but Light Racer
> > >> 3D is showing up normally at install but then after reboot, the icon
> > >> turns to a random drawable resource in the package and the label
> > >> changes to com.batterypoweredgames.lightracer3d.  I've also applied
> > >> the app label update to this one as well.  I don't suppose you'd be
> > >> willing to test it?  You could always refund it when you're done.
> > >> That would totally confirm it for me.
> >
> > >> Also, Justin, what firmware version do you have specifically?  I want
> > >> to compare with the versions I've seen it break on before.
> >
> > >> Thanks!
> >
> > >> On Oct 29, 9:28 pm, Justin Giles  wrote:
> > >> > It says "Light Racer".  Cacheit's good if it's in your
> wallet...not
> > >> so
> > >> > good when it causes bugs.
> >
> > >> > On Thu, Oct 29, 2009 at 8:58 PM, Robert Green 
> > >> wrote:
> >
> > >> > > Justin,
> >
> > >> > > Did the app name say "Light Racer" or "net.rbgrn.lightracer" after
> the
> > >> > > reboot?  That was the problem with it.
> >
> > >> > > I had a version out that used a raw string as the app label in the
> > >> > > manifest.  This updated one uses @string/app_name.  If you confirm
> > >> > > that it's the correct name and not the package name, then that's
> > >> > > certainly one of the bugs right there.  People that have installed
> it
> > >> > > when it had the raw string app label never seem to get it fixed.
>  Even
> > >> > > updating to the one you claim works doesn't work for them.  It's
> like
> > >> > > once it's broken on the device, the cached data never goes away.
> >
> > >> > > That makes we wonder if there is a way to clear data on one of the
> > >> > > system apps that will reset that cache...
> >
> > >> > > On Oct 29, 7:25 pm, Justin Giles  wrote:
> > >> > > > I just downloaded it, played a round, rebooted and everything
> seems
> > >> fine
> > >> > > > with it.  Icon looks good and the game loads.  Swhat's
> amiss
> > >> with
> > >> > > > the rest of us?  Sheer dumb luck?  Poorly coded apps?
> >
> > >> > > > Justin
> >
> > >> > > > On Thu, Oct 29, 2009 at 6:16 PM, Robert Green <
> rbgrn@gmail.com>
> > >> > > wrote:
> >
> > >> > > > > Justin, would you be willing to install Light Racer, reboot
> and
> > >> check
> > >> > > > > for me?  That will show if I've figured out part of the
> problem or
> > >> > > > > not.
> >
> > >

[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-30 Thread Greg Donald

On Fri, Oct 30, 2009 at 9:41 AM, Justin Giles  wrote:
> I'm not entirely sure the raw string vs resource string is the full issue
> here though.  It might be part of the problem, but not the whole
> explanation.  As Greg mentioned earlier, he never had his app name set as a
> raw string and he is experiencing the problem.  On one of my applications
> I'm developing, I'm experiencing it as well with the app name always having
> been a resource.  It's sounding more and more like HTC having done something
> funky with the package management.  Especially since Dianne has been saying
> that stock Android doesn't have this problem.  And all of my inquiries to
> HTC & Sprint have resulted in nothing.

I'm considering returning the phone, I still have a few days before my
30 day return option has past.  I mean, who really knows when this
might be fixed?

What other options are there at this point?


-- 
Greg Donald
http://destiney.com/

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-30 Thread jotobjects

Isn't this easy enough to create a reproducible test?  Install a small
test app with a raw string label.  Then change it to a resource label
and reinstall.  The problem is provable or the cause is not that clear
cut...

On Oct 30, 8:14 am, Greg Donald  wrote:
> On Fri, Oct 30, 2009 at 9:41 AM, Justin Giles  wrote:
> > I'm not entirely sure the raw string vs resource string is the full issue
> > here though.  It might be part of the problem, but not the whole
> > explanation.  As Greg mentioned earlier, he never had his app name set as a
> > raw string and he is experiencing the problem.  On one of my applications
> > I'm developing, I'm experiencing it as well with the app name always having
> > been a resource.  It's sounding more and more like HTC having done something
> > funky with the package management.  Especially since Dianne has been saying
> > that stock Android doesn't have this problem.  And all of my inquiries to
> > HTC & Sprint have resulted in nothing.
>
> I'm considering returning the phone, I still have a few days before my
> 30 day return option has past.  I mean, who really knows when this
> might be fixed?
>
> What other options are there at this point?
>
> --
> Greg Donaldhttp://destiney.com/
--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-30 Thread Justin Giles
>From a user standpoint, I ran across this thread on the Hero
phandroids.comforum:

http://androidforums.com/sprint-htc-hero/12549-handcent-shortcut-icon-missing.html#post77129

Basically you wipe the phone & sd card, reinitialize the phone, then
IMMEDIATELY turn off HTC Sense UI in favor of the standard Android UI.  The
user that gave these instructions seems to not have any problems after they
do this.

Just a FYI and further evidence that HTC has some issues they may or may not
be ignoring.



On Fri, Oct 30, 2009 at 10:14 AM, Greg Donald  wrote:

>
> On Fri, Oct 30, 2009 at 9:41 AM, Justin Giles  wrote:
> > I'm not entirely sure the raw string vs resource string is the full issue
> > here though.  It might be part of the problem, but not the whole
> > explanation.  As Greg mentioned earlier, he never had his app name set as
> a
> > raw string and he is experiencing the problem.  On one of my applications
> > I'm developing, I'm experiencing it as well with the app name always
> having
> > been a resource.  It's sounding more and more like HTC having done
> something
> > funky with the package management.  Especially since Dianne has been
> saying
> > that stock Android doesn't have this problem.  And all of my inquiries to
> > HTC & Sprint have resulted in nothing.
>
> I'm considering returning the phone, I still have a few days before my
> 30 day return option has past.  I mean, who really knows when this
> might be fixed?
>
> What other options are there at this point?
>
>
> --
> Greg Donald
> http://destiney.com/
>
> >
>

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
-~--~~~~--~~--~--~---



[android-developers] Re: App name/icon problems on Hero after reboot

2009-10-30 Thread James W
For what its worth, I cannot reproduce this on a non-Sprint Hero. I
have had mine for a couple of months now, a European version, and has
been out in Asia for a while with no reported similar errors. I am a
close follower of the XDA Developers board, and it has not been seen
there either. Perhaps it is now coming to light as more people are
getting the Sprint version?

I have never seen this issue on my own app, but never used raw strings
for the name.

I installed the Coin Toss app, tried it, put a shortcut on the home
screen, rebooted, and it was fine. I will be happy to try any other
apps to see if this is still the case, but as I live in Hong Kong, I
cannot try paid for apps, as it is not supported.

My Hero is stock European, running Android 1.5, build 2.73.405.5
146733 CL#61267 release-keys
Software version: 1.0.0.A6288
Kernel: 2.6.27-8dd6deee htc-ker...@and18-2)

Hope this helps!


On Oct 31, 3:52 am, Justin Giles  wrote:
> From a user standpoint, I ran across this thread on the Hero
> phandroids.comforum:
>
> http://androidforums.com/sprint-htc-hero/12549-handcent-shortcut-icon...
>
> Basically you wipe the phone & sd card, reinitialize the phone, then
> IMMEDIATELY turn off HTC Sense UI in favor of the standard Android UI.  The
> user that gave these instructions seems to not have any problems after they
> do this.
>
> Just a FYI and further evidence that HTC has some issues they may or may not
> be ignoring.
>
>
>
> On Fri, Oct 30, 2009 at 10:14 AM, Greg Donald  wrote:
>
> > On Fri, Oct 30, 2009 at 9:41 AM, Justin Giles  wrote:
> > > I'm not entirely sure the raw string vs resource string is the full issue
> > > here though.  It might be part of the problem, but not the whole
> > > explanation.  As Greg mentioned earlier, he never had his app name set as
> > a
> > > raw string and he is experiencing the problem.  On one of my applications
> > > I'm developing, I'm experiencing it as well with the app name always
> > having
> > > been a resource.  It's sounding more and more like HTC having done
> > something
> > > funky with the package management.  Especially since Dianne has been
> > saying
> > > that stock Android doesn't have this problem.  And all of my inquiries to
> > > HTC & Sprint have resulted in nothing.
>
> > I'm considering returning the phone, I still have a few days before my
> > 30 day return option has past.  I mean, who really knows when this
> > might be fixed?
>
> > What other options are there at this point?
>
> > --
> > Greg Donald
> >http://destiney.com/- Hide quoted text -
>
> - Show quoted text -

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


Re: [android-developers] Re: App name/icon problems on Hero after reboot

2009-11-01 Thread Greg Donald
On Sun, Nov 1, 2009 at 7:14 PM, mscwd01  wrote:
> I have an HTC Hero, have used many of the above apps and have never
> seen these problems...

What firmware version do you have?



-- 
Greg Donald
http://destiney.com/

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


Re: [android-developers] Re: App name/icon problems on Hero after reboot

2009-11-03 Thread Justin Giles
Nope.  I followed the instructions that I posted earlier and reset my phone
and IMMEDIATELY disabled the HTC Sense UI.  I haven't had these problems
since.  Haven't heard anything from HTC on my ticket with them (not even a
"thank you for your inquiry" email).  I'm hoping they know about this and
are just ignoring it hoping to fix it with the 2.0 release...if and when it
will come.  In the meantime, I've lost 2 home screens and the fancy HTC
widgets, but my phone actually works now.  I was at least hoping for some
recognition from HTC, but alas, I shall not hold my breath.

Justin


On Tue, Nov 3, 2009 at 9:41 AM, Alex  wrote:

> Yep, same problem here with a Sprint HTC Hero, Build 1.29.651.1.
>
> Any news here?
>
>
> On Nov 1, 6:47 pm, rooster 808  wrote:
> > I'm seeing this frequently on myHEROHTC, but not my G1 Google Dev
> > phone.
> >
> > Almost every power off, I lose the Desktop Icon on the App I'm
> > developing, just on theHero.
> >
> > Rich
> >
> > On Oct 30, 10:36 pm, James W  wrote:
> >
> >
> >
> > > For what its worth, I cannot reproduce this on a non-SprintHero. I
> > > have had mine for a couple of months now, a European version, and has
> > > been out in Asia for a while with no reported similar errors. I am a
> > > close follower of the XDA Developers board, and it has not been seen
> > > there either. Perhaps it is now coming to light as more people are
> > > getting the Sprint version?
> >
> > > I have never seen this issue on my own app, but never used raw strings
> > > for thename.
> >
> > > I installed the Coin Toss app, tried it, put a shortcut on the home
> > > screen, rebooted, and it was fine. I will be happy to try any other
> > > apps to see if this is still the case, but as I live in Hong Kong, I
> > > cannot try paid for apps, as it is not supported.
> >
> > > MyHerois stock European, running Android 1.5, build 2.73.405.5
> > > 146733 CL#61267 release-keys
> > > Software version: 1.0.0.A6288
> > > Kernel: 2.6.27-8dd6deeehtc-ker...@and18-2)
> >
> > > Hope this helps!
> >
> > > On Oct 31, 3:52 am, Justin Giles  wrote:
> >
> > > > From a user standpoint, I ran across this thread on theHero
> > > > phandroids.comforum:
> >
> > > >
> http://androidforums.com/sprint-htc-hero/12549-handcent-shortcut-icon...
> >
> > > > Basically you wipe the phone & sd card, reinitialize the phone, then
> > > > IMMEDIATELY turn offHTCSense UI in favor of the standard Android UI.
>  The
> > > > user that gave these instructions seems to not have any problems
> after they
> > > > do this.
> >
> > > > Just a FYI and further evidence thatHTChas some issues they may or
> may not
> > > > be ignoring.
> >
> > > > On Fri, Oct 30, 2009 at 10:14 AM, Greg Donald 
> wrote:
> >
> > > > > On Fri, Oct 30, 2009 at 9:41 AM, Justin Giles 
> wrote:
> > > > > > I'm not entirely sure the raw string vs resource string is the
> full issue
> > > > > > here though.  It might be part of the problem, but not the whole
> > > > > > explanation.  As Greg mentioned earlier, he never had his
> appnameset as
> > > > > a
> > > > > > raw string and he is experiencing the problem.  On one of my
> applications
> > > > > > I'm developing, I'm experiencing it as well with the
> appnamealways
> > > > > having
> > > > > > been a resource.  It's sounding more and more likeHTChaving done
> > > > > something
> > > > > > funky with thepackagemanagement.  Especially since Dianne has
> been
> > > > > saying
> > > > > > that stock Android doesn't have this problem.  And all of my
> inquiries to
> > > > > >HTC& Sprint have resulted in nothing.
> >
> > > > > I'm considering returning the phone, I still have a few days before
> my
> > > > > 30 day return option has past.  I mean, who really knows when this
> > > > > might be fixed?
> >
> > > > > What other options are there at this point?
> >
> > > > > --
> > > > > Greg Donald
> > > > >http://destiney.com/-Hidequoted text -
> >
> > > > - Show quoted text -
>
> --
> You received this message because you are subscribed to the Google
> Groups "Android Developers" group.
> To post to this group, send email to android-developers@googlegroups.com
> To unsubscribe from this group, send email to
> android-developers+unsubscr...@googlegroups.com
> For more options, visit this group at
> http://groups.google.com/group/android-developers?hl=en
>

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en

Re: [android-developers] Re: App name/icon problems on Hero after reboot

2009-11-03 Thread Justin Giles
I got a similar "brush off" response from HTC just now.  Also claiming to
not be able to replicate the problem.  I forwarded them links to 3 different
forums that I have been following where several people have been able to
replicate the problem.

I don't expect any fix or recognition of a problem from HTC any time soon.
My first taste of an HTC phone and I'm already regretting it.


On Tue, Nov 3, 2009 at 1:58 PM, gdonald  wrote:

>
>
> On Oct 29, 12:58 pm, Dianne Hackborn  wrote:
> > If this is only happening on Hero, it needs to be reported to HTC, not as
> a
> > generic platform bug.
>
> I reported the issue to HTC and they said they couldn't reproduce it,
> didn't ask me a firmware version or anything.  See their response
> below.
>
> So Diane is saying this is not a generic Android platform bug because
> it's only on HTC Heros, and then HTC is denying the bug exists even
> though many people in this very thread say they are experiencing it
> and can reproduce it.
>
> This really pisses me off.  Whose bug is this?  How is it ever going
> to get fixed?  I guess I'm going back to Apple/iPhone development.  If
> this is how "open" Android development works, I'm out.
>
>
>
> Dear Greg Donald,
>
> The HTC Customer Service Representative that has been handling your
> message would like to know if your question has been successfully
> answered. You can reply to or close your question by visiting:
>
> http://ContactUs.htc.com/wFrmMailLogin.aspx
>
> Ticket Number : [ 09USCW44ENA001067 ]
>
> If you do not respond to or close your question within 15 days, it
> will be closed automatically.
>
> Sincerely,
>
> HTC
>
> We are unable to receive replies to this email account. Please visit
> us at www.htc.com if you have any questions or need further
> assistance.
>
> New Response From [ Alvin (NA Team) ]
> Greg,
>
> Thank you for taking the time to contact HTC America Technical Support
> via E-Mail with your inquiry about a reported bug on code.google.com.
> My name is A.J. and I will be happy to assist you today.
>
> First, let me apologize for the extreme delay in response to your
> original inquiry. HTC has recently released a plethora of new devices
> in several markets as well as software updates for several of our
> current models. The response to these devices and OS updates has been
> overwhelming but we are working diligently to provide the best support
> possible for our customers. Thank you for your patience.
>
> I have tested this on 2 of our Sprint HTC Heroes and one European
> model. I was unable to replicate the issue on any of the device. HTC
> does not offer any technical assistance for the Android Market or
> applications downloaded from the market. I suggest you contact the
> individual vendors for support or Google. I apologize for any
> inconvenience this may cause you.
>
> Greg, if you have any future questions about your device please feel
> free to visit www.htc.com and send us another e-mail. You may also
> enjoy www.htcwiki.com, our customer-based forum, which has a plethora
> of information on HTC devices. I would also like to invite you to
> participate in a customer satisfaction survey located at
> http://survey.htc.com/worldwide/. I hope you have a great day!
>
> HTC America Technical Support
> A.J.
> Customer Information
> NameGreg Donald
> Telephone   615-838-7503
> Email Address   gdon...@gmail.com
> Country United States
> Inquiry Information
> Inquiry TypeTechnical Support
> Inquiry Description Please see the bug report here:
> http://code.google.com/p/android/issues/detail?id=4419
> Issue Date & Time
> 2009/11/04 02:38
>
> --
> You received this message because you are subscribed to the Google
> Groups "Android Developers" group.
> To post to this group, send email to android-developers@googlegroups.com
> To unsubscribe from this group, send email to
> android-developers+unsubscr...@googlegroups.com
> For more options, visit this group at
> http://groups.google.com/group/android-developers?hl=en
>

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en

Re: [android-developers] Re: App name/icon problems on Hero after reboot

2009-11-04 Thread Mark Murphy
fadden wrote:
> My advice to everyone in this thread is: if
> you are experiencing this problem, file a bug report with HTC, with as
> much detail as you can manage.  Hopefully a pattern will emerge that
> will allow them to isolate and reproduce the problem, and if it's in
> their stuff, provide a fix.

Specifically, unless somebody finds a better answer, HTC's developer
site offers AndroidSupport /at\ htc.com (with an appropriate punctuation
substitution there) as a contact point.

While that address is on a page regarding QVGA and the Tattoo, I am not
aware of any other HTC channel dedicated to developer support. If
somebody finds a better venue, chime in!

Please provide the ROM version your Hero has, along with pointers to
apps that are exhibiting the problem, and (as fadden indicated) any
other details you can think of.

-- 
Mark Murphy (a Commons Guy)
http://commonsware.com | http://twitter.com/commonsguy

App Widgets Deep Dive Seminar, 27 January 2010: http://bit.ly/deepdive

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en


Re: [android-developers] Re: App name/icon problems on Hero after reboot

2009-11-13 Thread Justin Giles
Just wanted to update with my current experiences:

A week or so ago, I did a factory reset on my Hero.  I went through the
initial settings you have to do and then immediately turned off the Hero
Sense UI and chose to use the stock Android UI by default.  Well, yesterday,
after I had updated a few apps (pandora, handcent, where), I decided to do a
test and reset the phone, thinking to myself that I was confident that
nothing would go wrong.  Well, handcent and where had broken icons and upon
running pandora, I noticed that the version number that I updated to didn't
match the version number that it stated while it was running.

So, there is something amiss here.  There were reports that doing a reset
and switching UIs would solve the problem.  I have just found evidence that
it doesn't.  Is this still a HTC issue?  Not sure at this point.  Are there
underlying HTC things going on in the background to handle package
management & display even if you aren't using the Sense UI?  Maybe, maybe
not.  But, since this isn't happening on non-Hero devices, it makes me think
HTC is doing something in the background that is causing some applications
to cause problems.

Thoughts?

Justin

On Tue, Nov 10, 2009 at 8:46 PM, westmeadboy wrote:

> I just released an update to my app and one HTC Hero (UK, unbranded,
> latest ROM downloaded from HTC site: HTC Hero_2.73.405.5) has reported
> seeing a random app icon and app name in the app list. The icon and
> name appear to be chosen at random from the app's resources. The user
> has never used his Hero to test/debug my app. He simply performed an
> update through the Market (from the previous version which worked
> without any problems).
>
> Like some others, I only ever used resources for the application
> label.
>
> However, the only change I made for this release was specifying a
> "name" attribute in the application element. This is the name of the
> Application class. I've checked to make sure this application class is
> actually being used. Note, the application name is specified as
> ".MyApplication". Maybe it should refer to a resource instead!?
>
> I'm considering changing back to the old manifest (i.e. not specifying
> "name" attribute). Unfortunately, I don't have enough users to know
> whether my changes are successful :(
>
> --
> You received this message because you are subscribed to the Google
> Groups "Android Developers" group.
> To post to this group, send email to android-developers@googlegroups.com
> To unsubscribe from this group, send email to
> android-developers+unsubscr...@googlegroups.com
> For more options, visit this group at
> http://groups.google.com/group/android-developers?hl=en
>

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en

Re: [android-developers] Re: App name/icon problems on Hero after reboot

2009-11-13 Thread Dianne Hackborn
On Fri, Nov 13, 2009 at 11:02 AM, ZillCE  wrote:

> While not exactly the same issue, after an application upgrade (an
> application I wrote) I have experienced the application icon not
> working ("The linked program is no longer installed on your phone").
> After a power down/up the icon works but the program crashes on
> startup with a ClassNotFoundException.


This is a completely separate issue, and known behavior in the Android
platform -- when you place a shortcut on your desktop, you are putting a
shortcut to a specific activity inside of the app.  If the updated app has
changed the class of this activity, the shortcut will still exist referring
to the old activity and no longer work.  It is fixed by deleting the
shortcut and creating a new one.

-- 
Dianne Hackborn
Android framework engineer
hack...@android.com

Note: please don't send private questions to me, as I don't have time to
provide private support, and so won't reply to such e-mails.  All such
questions should be posted on public forums, where I and others can see and
answer them.

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en

Re: [android-developers] Re: App name/icon problems on Hero after reboot

2009-11-14 Thread Dianne Hackborn
On Sat, Nov 14, 2009 at 3:18 PM, ZillCE  wrote:

> The icon I was using was the only one on the phone created by the
> installation in "All Programs".  It was not an icon placed on the
> desktop.  Is there is a way to delete and recreate the icons in "All
> Programs"?
>

Sorry I didn't realize you were referring to the all apps drawer?  Is this
on a Hero?  If so, then the issue after the reboot is probably the same
problem (it reverting to your old manifest), though having a problem after
an update but before a reboot is something else.

-- 
Dianne Hackborn
Android framework engineer
hack...@android.com

Note: please don't send private questions to me, as I don't have time to
provide private support, and so won't reply to such e-mails.  All such
questions should be posted on public forums, where I and others can see and
answer them.

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en

Re: [android-developers] Re: App name/icon problems on Hero after reboot

2009-11-20 Thread Justin Giles
The update from HTC which was out yesterday is supposed to fix this issue
with icons.  The problem I have now, after the update, is I cannot see any
of my applications on the Market and I also don't see several that I have
downloaded.  If it's not one thing, it's another with this crazy phone.

On Fri, Nov 20, 2009 at 2:21 AM, phil  wrote:

> Hi,
>
> we have the same problem in one of our apps - instead of the
> application name the package name gets displayed. Does someone have an
> update on this issue?
>
> thx
>
> On Oct 29, 9:46 pm, Greg Donald  wrote:
> > On Thu, Oct 29, 2009 at 1:58 PM, Dianne Hackborn 
> wrote:
> > > Has anyone tried installing an alternate home app and seeing if it
> still
> > > happens there?  I wonder if this is something in their custom home app.
> >
> > I just tried Panda Home and still have the same broken app issues on
> reboot.
> >
> > --
> > Greg Donaldhttp://destiney.com/
>
> --
> You received this message because you are subscribed to the Google
> Groups "Android Developers" group.
> To post to this group, send email to android-developers@googlegroups.com
> To unsubscribe from this group, send email to
> android-developers+unsubscr...@googlegroups.com
> For more options, visit this group at
> http://groups.google.com/group/android-developers?hl=en
>

-- 
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en