[android-developers] Re: Paid apps related questions discussion list?

2009-02-25 Thread pubu he
Hi, Guys,

I want to confirm this, I put one application to the market, but no
payment settings set now, because I live outside of America now, I want to
use local card, which does't have a routing number, is it allowed?

I post the message here because I can't start a new thread, why? I also
don't know, there seems many issues with google systems, big pity.

Thanks
Harry

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[android-developers] Re: Paid apps related questions discussion list?

2009-02-22 Thread ellipsoidmob...@googlemail.com

Thanks Jon - that's a good tip. I think Jay has just implemented
support for paid / copy protected apps in Cyrket so mine is now indeed
visible.
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[android-developers] Re: Paid apps related questions discussion list?

2009-02-22 Thread Freepine
On Sun, Feb 22, 2009 at 6:11 PM, Stoyan Damov wrote:

>
> Only if your apps are NOT protected, which is what I did. The
> "protection" is pretty ridiculous anyway.
> I'm SURE Steve Jobs is laughing his ass off.


iPhone app developers aren't in a better situation. Hackulous can provide
any apps in Apple app store for free, or for $1 donation:)
http://hackulo.us/forums/

And more interestingly, Hackulous website itself was hijacked couple of days
ago:)

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[android-developers] Re: Paid apps related questions discussion list?

2009-02-22 Thread Al Sutton

Personally I have the mental image of staff at Nokia pointing at people 
with G1's and giving the Nelson laugh 
(http://home.earthlink.net/~mail11325/_wav/Nelson_Laugh.wav)

Al.

Stoyan Damov wrote:
> Only if your apps are NOT protected, which is what I did. The
> "protection" is pretty ridiculous anyway.
> I'm SURE Steve Jobs is laughing his ass off.
>
> On Sun, Feb 22, 2009 at 11:22 AM, Jon Colverson  wrote:
>   
>> On Feb 22, 8:37 am, "ellipsoidmob...@googlemail.com"
>>  wrote:
>> 
>>> I've had a couple of cancellations but I have no idea why!! Does
>>> anyone know a way for UK developers to see the feedback that users
>>> have given their applications?
>>>   
>> You can read your feedback on the unofficial Market browser Cyrket:
>> http://www.cyrket.com/
>>
>> --
>> Jon
>> - Show quoted text -
>> 
>
> >
>   


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[android-developers] Re: Paid apps related questions discussion list?

2009-02-22 Thread Stoyan Damov

Only if your apps are NOT protected, which is what I did. The
"protection" is pretty ridiculous anyway.
I'm SURE Steve Jobs is laughing his ass off.

On Sun, Feb 22, 2009 at 11:22 AM, Jon Colverson  wrote:
>
> On Feb 22, 8:37 am, "ellipsoidmob...@googlemail.com"
>  wrote:
>> I've had a couple of cancellations but I have no idea why!! Does
>> anyone know a way for UK developers to see the feedback that users
>> have given their applications?
>
> You can read your feedback on the unofficial Market browser Cyrket:
> http://www.cyrket.com/
>
> --
> Jon
> - Show quoted text -
> >
>

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[android-developers] Re: Paid apps related questions discussion list?

2009-02-22 Thread Jon Colverson

On Feb 22, 8:37 am, "ellipsoidmob...@googlemail.com"
 wrote:
> I've had a couple of cancellations but I have no idea why!! Does
> anyone know a way for UK developers to see the feedback that users
> have given their applications?

You can read your feedback on the unofficial Market browser Cyrket:
http://www.cyrket.com/

--
Jon

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[android-developers] Re: Paid apps related questions discussion list?

2009-02-22 Thread ellipsoidmob...@googlemail.com

I've had a couple of cancellations but I have no idea why!! Does
anyone know a way for UK developers to see the feedback that users
have given their applications?

I understood that UK users wouldn't be able to download applications
on day 1 - but developers not being able to see their own feedback?
Crazy!! How am I supposed to provide any kind of support?
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[android-developers] Re: Paid apps related questions discussion list?

2009-02-21 Thread Gil

+ 1 for updates not downloading.

Google, please fix the Market problems. I got 100 e-mails today about
Market payment and download problems. Please support your products!

On Feb 21, 12:53 pm, Jon Colverson  wrote:
> On Feb 21, 3:24 pm, Stoyan Damov  wrote:
>
> > Is there a dedicated list for developers who have paid apps in Android
> > Market? It would be best if that list has at least 1 *Google* (not
> > Android, i.e. I don't need it to be technically savvy) employee able
> > to give sensible answers to WTF questions related to the Market and
> > paid apps?
>
> This would seem to be the official 
> place:http://www.google.com/support/forum/p/Android+Market
>
> --
> Jon
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[android-developers] Re: Paid apps related questions discussion list?

2009-02-21 Thread Jon Colverson

On Feb 21, 3:24 pm, Stoyan Damov  wrote:
> Is there a dedicated list for developers who have paid apps in Android
> Market? It would be best if that list has at least 1 *Google* (not
> Android, i.e. I don't need it to be technically savvy) employee able
> to give sensible answers to WTF questions related to the Market and
> paid apps?

This would seem to be the official place:
http://www.google.com/support/forum/p/Android+Market

--
Jon

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[android-developers] Re: Paid apps related questions discussion list?

2009-02-21 Thread Timothy DeWees

I just got another round of emails about people not being able to
download updates.  I don't think it is a coincidence now...  Any work
from T-Mobile or Google?

On Feb 21, 2:20 pm, Gil  wrote:
> Many users who try to download paid apps are complaining that the
> downloads are not actually working. Google needs to display a support
> e-mail regarding Market issues in plain site so that users will not
> contact developers for payment and download related issues.
>
> On Feb 21, 10:54 am, Stoyan Damov  wrote:
>
> > "Think twice before turning on the "Copy Protection" option!" I think
>
> > On Sat, Feb 21, 2009 at 7:25 PM, ellipsoidmob...@googlemail.com
>
> >  wrote:
>
> > > Yup I share a lot of these frustrations. I now have a return but
> > > absolutely no idea why. I don't know whether my app is visible to all
> > > users in the US or just a subset.  I have copy protection enabled, so
> > > maybe as above it's causing my app to crash? Who knows - I can't
> > > download it to try it myself (I'm in the UK) and I can't even see the
> > > feedback for my own app!!
>
> > > BTW - Stoyan, where's the thread on copy protection causing crashes? I
> > > couldn't find it.
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[android-developers] Re: Paid apps related questions discussion list?

2009-02-21 Thread Gil

Many users who try to download paid apps are complaining that the
downloads are not actually working. Google needs to display a support
e-mail regarding Market issues in plain site so that users will not
contact developers for payment and download related issues.

On Feb 21, 10:54 am, Stoyan Damov  wrote:
> "Think twice before turning on the "Copy Protection" option!" I think
>
> On Sat, Feb 21, 2009 at 7:25 PM, ellipsoidmob...@googlemail.com
>
>  wrote:
>
> > Yup I share a lot of these frustrations. I now have a return but
> > absolutely no idea why. I don't know whether my app is visible to all
> > users in the US or just a subset.  I have copy protection enabled, so
> > maybe as above it's causing my app to crash? Who knows - I can't
> > download it to try it myself (I'm in the UK) and I can't even see the
> > feedback for my own app!!
>
> > BTW - Stoyan, where's the thread on copy protection causing crashes? I
> > couldn't find it.
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[android-developers] Re: Paid apps related questions discussion list?

2009-02-21 Thread Stoyan Damov

"Think twice before turning on the "Copy Protection" option!" I think

On Sat, Feb 21, 2009 at 7:25 PM, ellipsoidmob...@googlemail.com
 wrote:
>
> Yup I share a lot of these frustrations. I now have a return but
> absolutely no idea why. I don't know whether my app is visible to all
> users in the US or just a subset.  I have copy protection enabled, so
> maybe as above it's causing my app to crash? Who knows - I can't
> download it to try it myself (I'm in the UK) and I can't even see the
> feedback for my own app!!
>
> BTW - Stoyan, where's the thread on copy protection causing crashes? I
> couldn't find it.
> >
>

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[android-developers] Re: Paid apps related questions discussion list?

2009-02-21 Thread Stoyan Damov

+1 for not being able to install updates. I asked them to uninstall
and reinstall but no feedback yet.
This is RIDICULOUS, Google shouldn't have put the paid apps-enabled
Market before testing it to death.

On Sat, Feb 21, 2009 at 7:46 PM, Timothy DeWees  wrote:
>
> I'm getting some users who can't download updates either.  They can
> get the first version and then when I push an update, it just sits and
> "downloading" forever.  I haven't experienced copy protection causing
> crashing, but I'm sure it is only a matter of time...
>
> On Feb 21, 12:25 pm, "ellipsoidmob...@googlemail.com"
> - Show quoted text -
>  wrote:
>> Yup I share a lot of these frustrations. I now have a return but
>> absolutely no idea why. I don't know whether my app is visible to all
>> users in the US or just a subset.  I have copy protection enabled, so
>> maybe as above it's causing my app to crash? Who knows - I can't
>> download it to try it myself (I'm in the UK) and I can't even see the
>> feedback for my own app!!
>>
>> BTW - Stoyan, where's the thread on copy protection causing crashes? I
>> couldn't find it.
> >
>

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[android-developers] Re: Paid apps related questions discussion list?

2009-02-21 Thread bwilliam...@gmail.com

One more data point for the copy protection concerns.
I had my paid app using copy protection, and apparently some people
were able to find it for awhile - I got two downloads and an email
from AdMob asking me to advertise my paid app with them.  I, however,
could not see my app on my ADP1.  While I scurried about the internets
trying to find out why, I check my phone hopefully every few minutes,
and, oddly enough, an hour later I could see my app.

I went to sleep and checked the market again 10 hours later, and my
app was gone again.  I saw lots of complaints about copy protection
and turned it off.  I just checked my phone now, 10 minutes after
turning off copy protection, and I can see my paid app in the market
again.

On Feb 21, 12:46 pm, Timothy DeWees  wrote:
> I'm getting some users who can't download updates either.  They can
> get the first version and then when I push an update, it just sits and
> "downloading" forever.  I haven't experienced copy protection causing
> crashing, but I'm sure it is only a matter of time...
>
> On Feb 21, 12:25 pm, "ellipsoidmob...@googlemail.com"
>
>  wrote:
> > Yup I share a lot of these frustrations. I now have a return but
> > absolutely no idea why. I don't know whether my app is visible to all
> > users in the US or just a subset.  I have copy protection enabled, so
> > maybe as above it's causing my app to crash? Who knows - I can't
> > download it to try it myself (I'm in the UK) and I can't even see the
> > feedback for my own app!!
>
> > BTW - Stoyan, where's the thread on copy protection causing crashes? I
> > couldn't find it.
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[android-developers] Re: Paid apps related questions discussion list?

2009-02-21 Thread Timothy DeWees

I'm getting some users who can't download updates either.  They can
get the first version and then when I push an update, it just sits and
"downloading" forever.  I haven't experienced copy protection causing
crashing, but I'm sure it is only a matter of time...

On Feb 21, 12:25 pm, "ellipsoidmob...@googlemail.com"
 wrote:
> Yup I share a lot of these frustrations. I now have a return but
> absolutely no idea why. I don't know whether my app is visible to all
> users in the US or just a subset.  I have copy protection enabled, so
> maybe as above it's causing my app to crash? Who knows - I can't
> download it to try it myself (I'm in the UK) and I can't even see the
> feedback for my own app!!
>
> BTW - Stoyan, where's the thread on copy protection causing crashes? I
> couldn't find it.
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[android-developers] Re: Paid apps related questions discussion list?

2009-02-21 Thread ellipsoidmob...@googlemail.com

Yup I share a lot of these frustrations. I now have a return but
absolutely no idea why. I don't know whether my app is visible to all
users in the US or just a subset.  I have copy protection enabled, so
maybe as above it's causing my app to crash? Who knows - I can't
download it to try it myself (I'm in the UK) and I can't even see the
feedback for my own app!!

BTW - Stoyan, where's the thread on copy protection causing crashes? I
couldn't find it.
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[android-developers] Re: Paid apps related questions discussion list?

2009-02-21 Thread Stoyan Damov

On Sat, Feb 21, 2009 at 5:57 PM, Stoyan Damov  wrote:
> OK, I'll start here then...
>
> 1. Where are my apps? I released 2 apps yesterday, 1 free (limited,
> lite, demo, whatever you call it), and 1 paid. Yesterday both were in
> Market. I had a few sales, and about 1500 downloads of the free app.
> I talked to Jay @ cyrket.com and he said he can't see the games on his
> device and that I probably seem them because the Market client in my
> G1 cached it. Guys, do you see "Droid Breakout" or "Droid Breakout
> Lite" on his phone (it's important that I get answers from those of
> you who haven't downloaded it ever)?
>

1 is solved. I just turned off copy protection. Copy protection, as
mentioned on another thread (Think twice before turning copy
protection on) has the following impact:

- apps not visible on ADP1 phones
- apps not visible on Cyrket
- apps CRASHING randomly and miserably with a Force Close option!!!

Guys at Google, the last is TOO much! This isn't your search engine,
where from insiders I know *very* well how it works - this software on
that server crashes - so what, another takes on. Android Market is a
customer facing application, meeting sellers and buyers where money is
involved on *both* ends. A crash due to me marking an app as copy
protected is not only -1 sale for me. It's also $-3 for the charge
back. If you can't test it properly, for God's sake, MISS the deadline
and deliver it when ready! Everybody could wait a couple more weeks :(

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[android-developers] Re: Paid apps related questions discussion list?

2009-02-21 Thread Stoyan Damov

On Sat, Feb 21, 2009 at 5:57 PM, Stoyan Damov  wrote:
> OK, I'll start here then...
>
> 1. Where are my apps? Guys, do you see "Droid Breakout" or "Droid Breakout
> Lite" on his your :) phone (it's important that I get 
> answers from those of
> you who haven't downloaded it ever)?

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[android-developers] Re: Paid apps related questions discussion list?

2009-02-21 Thread Stoyan Damov

OK, I'll start here then...

1. Where are my apps? I released 2 apps yesterday, 1 free (limited,
lite, demo, whatever you call it), and 1 paid. Yesterday both were in
Market. I had a few sales, and about 1500 downloads of the free app.
I talked to Jay @ cyrket.com and he said he can't see the games on his
device and that I probably seem them because the Market client in my
G1 cached it. Guys, do you see "Droid Breakout" or "Droid Breakout
Lite" on his phone (it's important that I get answers from those of
you who haven't downloaded it ever)?

2. Can someone @ Google fix the problem w/ cancels. I had 7 cancels,
all with this message:

"You cancelled this order.
Reason: Other (describe below)
Message sent to customer: Refund requested from phone."

Well, where's the "describe below" message? The customers could have
said something valuable like:

- I thought I was buying a different kind game, sorry
- The game is unstable or slow, etc.
- I played enough for the 24 hours FREE period, thanks Google

3. The Developer Console is OFF by at least 1 hour. I don't understand
how caching works, but Market is not a search engine - we need kind of
real-time or reasonably delayed updates. I have to track both via the
Google checkout account and via the Developer Console to understand
what's happening.

4. Ratings and comments - this is the WORST designed "feature" I've
ever seen in software. EVER.
Users rate the software for the bad experience with Market, e.g. I've got:

"Wudlnt install 4 me" - 1 star
"Cant download" - 1 start
etc., etc.
Is this *my* software's fault?

Re comments - where's the ability for us, developers to reply to
comments? I tried modifying my own comment on the game, keeping it for
about 30-40 minutes, then altering it again to answer another user.

I have even more and more questions, but these above are real
showstoppers. Especially cancels w/o a reason and w/o the ability to
dispute a cancel.

If I don't get answer soon I don't have anything else to do but pull
off the apps because apparently 1) (missing apps) prevents me from
selling the game and I haven't wasted months for nothing.

Cheers

On Sat, Feb 21, 2009 at 5:24 PM, Stoyan Damov  wrote:
> Hi there,
>
> Is there a dedicated list for developers who have paid apps in Android
> Market? It would be best if that list has at least 1 *Google* (not
> Android, i.e. I don't need it to be technically savvy) employee able
> to give sensible answers to WTF questions related to the Market and
> paid apps?
>
> Thanks,
> Stoyan
>

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