RE: [ARIE-L] Consequences of eliminating Ariel

[Breedlove, W Stephen]

I responded to Don's query a week or so ago, but have a couple of other 
observations. Like Brenda says below, we will continue to use Ariel as long as 
it works. Joe Ellison's observation was pertinent about BRI only using Ariel. 
We request a lot from BRI so that is another reason to hold on to Ariel.

We just started using Article Exchange today and really like it. We dumped 
standalone Odyssey the other day because of address book issues; also, it lacks 
features we want. Our volume of traffic doesn't really warrant going into 
Illiad. So, we will send articles through Article Exchange to libraries that 
are not on Ariel. I've found that it's not quite as labor intensive to use 
Article Exchange when you have the ILL request up in WCRS instead of sending to 
an email address through Ariel. You can send the article and update to SHIPPED 
right there in WCRS, rather than email through Ariel and then go to WCRS to 
update to SHIPPED.

We use RapidILL to send and receive and have found that it is well worth the 
price for the ease of processing requests e.g., you don't have to update to 
RECEIVED anywhere, and the fast turnaround in receiving articles. I submitted 
maybe 10 articles in the late morning today and by mid-afternoon we had 
received half of them at least.
All of this is so interesting, weighing options and features and scenarios. 
Thanks so much to OCLC for their marvelous work in developing products such as 
Article Exchange. When Ariel goes, AE will probably be IT! 

W. Stephen Breedlove
Reference and ILL Librarian
La Salle University Library

-Original Message-
From: arie-l-boun...@mailman2.u.washington.edu 
[mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Brenda Austin
Sent: Monday, July 30, 2012 5:08 PM
To: arie-l@u.washington.edu
Subject: Re: [ARIE-L] Consequences of eliminating Ariel

As long as Ariel runs smoothly, we'll continue to use it. However, we do use 
ILLiad/Odyssey. Should Ariel ever develop issues, we'll stop using it, but as 
long as it's running ok, I don't see any reason to stop. 



Brenda Austin
ILL Coordinator
University of New England Libraries (UNB)
11 Hills Beach Road
Biddeford, ME 04005



>>> Don Pawl  07/30/12 3:15 PM >>>
Hello:

I posed the question on the ILL-L Listserv of the consequences of eliminating 
Ariel as a document delivery option for our institution (COX) and would 
appreciate any feedback from people on this listserv.

Are others also considering abandoning Ariel?  Most importantly, would losing 
Ariel be detrimental as a borrowing library if you no longer had the option to 
receive documents through Ariel?  Would email or Odyssey be an acceptable 
substitute?

The majority of the people that responded on the ILL-L Listserv indicated that 
they had eliminated Ariel and replaced it with, among others, OCLC Article 
Exchange, Odyssey (ILLiad or Standalone), and Rapid.

Please feel free to email me directly or reply to the list and thank you for 
your time.

Take care,

Don Pawl
Interlibrary Loan Coordinator
Kraemer Family Library
University of Colorado at Colorado Springs COX 
dp...@uccs.edu
719-255-3285
M.S.L.I.S.



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[ARIE-L] RE: confirm 82831176ccc06bdc34a4eafec7e57c3a65278f2a

[Breedlove, W Stephen]

Why are all of these "confirms" coming to the list?
I've had probably 50 or more in the last few days.

W. Stephen Breedlove
Reference and Interlibrary Loan Librarian
La Salle University Library

From: arie-l-boun...@mailman2.u.washington.edu 
[mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Barbara A. 
Osgood - bosgood
Sent: Monday, November 14, 2011 11:25 AM
To: Discussion of the Ariel Document Transmission System
Subject: [ARIE-L] RE: confirm 82831176ccc06bdc34a4eafec7e57c3a65278f2a

confirm

Barbara Osgood
8 Clarkson Ave.
PO Box 5590
Potsdam, NY  13699-5590
(315) 268-4456 (voice)
(315) 268-7655 (FAX)
bosg...@clarkson.edu

From: 
arie-l-boun...@mailman2.u.washington.edu
 [mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Schoolcraft, 
Cindy
Sent: Monday, November 14, 2011 10:17 AM
To: Discussion of the Ariel Document Transmission System
Subject: [ARIE-L] RE: confirm 82831176ccc06bdc34a4eafec7e57c3a65278f2a

confirm

From: 
arie-l-boun...@mailman2.u.washington.edu
 
[mailto:arie-l-boun...@mailman2.u.washington.edu]
 On Behalf Of Rogers, Rita D
Sent: Monday, November 14, 2011 8:01 AM
To: arie-l@u.washington.edu
Subject: [ARIE-L] RE: confirm 82831176ccc06bdc34a4eafec7e57c3a65278f2a

Confirm

From: 
arie-l-boun...@mailman2.u.washington.edu
 
[mailto:arie-l-boun...@mailman2.u.washington.edu]
 On Behalf Of Tiemeyer, Robyn
Sent: Friday, November 11, 2011 4:57 PM
To: arie-l@u.washington.edu
Subject: [ARIE-L] confirm 82831176ccc06bdc34a4eafec7e57c3a65278f2a

Please confirm subscription. Thank you.

Robyn Tiemeyer, MLS, MM
Access Services Manager
Wichita State University Libraries
1845 Fairmount
Wichita, Kansas 67260
Phone (316) 978-5115
Fax (316) 978-3525

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RE: [ARIE-L] All three vs. either/or (was RE: Ariel alternative)

[Breedlove, W Stephen]

I'm learning a lot from this discussion and second Christy's comments below, 
particularly her comment about Ariel being a "working" product.  When I saw all 
of the messages in my inbox today from the ILL list from folks dropping Ariel, 
I thought, as I have several times in the past, what's going on?  Why are 
people having so much trouble with Ariel?  We couldn't live without it: we use 
Patron Delivery and send articles securely and directly to our institution's 
patrons' email addresses and to other libraries' email addresses.  The only 
issue can be file size sometimes, but we've found a workaround in Ariel by 
using Microsoft Office Document Image Writer, to reduce file sizes--since, if 
the size of the article is too large to send to email we can't save it on a 
flash from Ariel and then use MyMorph to change it from a PDF to a TIFF.  I've 
been able to take a 68,000KB file and reduce it to 1,500KB.  We can keep the 
delivery queue for several weeks in case someone needs something sent again.  
We've been lucky, it seems, that we have never had any serious problems with 
Ariel.  Whenever I've had to contact support, also no problem.  We are on XP 
and have 4.1.1.

We also use Odyssey standalone for importing articles and sending and to 
receive.  The scan function we could never get to work very well.

We also have a separate email address to receive articles directly from other 
libraries.  We check that several times a day.

We have yet to use Article Exchange, but I'm glad to know it's there as another 
alternative to explore.  I can understand that many libraries that don't have 
Ariel or Odyssey find it very useful.

Nothing really concrete to contribute here.

W. Stephen Breedlove
Reference and Interlibrary Loan Librarian
La Salle University Library
breed...@lasalle.edu
215-951-1862

-Original Message-
From: arie-l-boun...@mailman2.u.washington.edu 
[mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Christine Bird
Sent: Thursday, August 18, 2011 1:37 PM
To: Discussion of the Ariel Document Transmission System
Subject: [ARIE-L] All three vs. either/or (was RE: Ariel alternative)


We use Ariel, Odyssey, Article Exchange and email to send requests and we're 
happy to receive requests in any of those ways as well.

Like Tom, we use Ariel because it gives us the ability to post documents to 
a server for our patrons to view, so at this point, to eliminate Ariel 
completely would leave us without a secure way to deliver articles 
electronically to our users (a HUGE step backwards as far as service goes.)

Also, I would hesitate to drop a working product (keyword WORKING!) that 
other libraries still use since our patrons prefer receiving desktop 
delivery of their requests and I want to give lenders as many options as 
possible to get articles to us in that manner.

Christy
HRM



Christine Bird
Interlibrary Services Coordinator
University of Hartford

Mortensen Library-ILS
200 Bloomfield Ave.
West Hartford, CT 06117

860-768-4364 (p)
860-768-5298 (f)
ill.hartford.edu (Ariel)
ill.hartford.edu/ILL (Odyssey)


--
From: "Steven Espinoza" 
Sent: Thursday, August 18, 2011 1:10 PM
To: "Discussion of the Ariel Document Transmission System" 

Subject: [ARIE-L] RE: Ariel alternative?

> Today...I am going to work on setting up a new system (Windows 7) and 
> Ariel 4.1.(1?).
> I work in Systems and not ILL so every three years I read up on the 
> virtues of patience just for this event.
>
> As for alternatives, we use ILLIAD and Odyssey too!  I have spoken to our 
> Resource Sharing manager and all I can get her to say is they will 
> "consider dropping Ariel...next time".
>
> So my question is...are many of you using all three or are you making an 
> either or choice?
>
> Thank you.
>
> - Steve
>
> -Original Message-
> From: arie-l-boun...@mailman2.u.washington.edu 
> [mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Craig, Tom
> Sent: Thursday, August 18, 2011 9:28 AM
> To: 'Discussion of the Ariel Document Transmission System'
> Subject: [ARIE-L] RE: Ariel alternative?
>
> We continue to use Ariel vs. Odyssey standalone because Ariel allows us to 
> post articles to our web server and automatically notifies the email 
> addressee to that effect.  This allows us to scan articles of large file 
> size without having to deal with attachment size limits.  Certainly Ariel 
> is unsolvably quirky, but it continues to work acceptably for us.  We 
> still use Windows XP and Ariel 3.4.
>
> --Tom
> *
> Thomas B. Craig, MSLS
> Director of Library Services
> Watson W. Wise Medical Research Library
> University of Texas Health Science Center at Tyler
> phone: 903-877-2864
> fax: 903-877-5412
> email: thomas.cr...@uthct.edu
> *
> Opinions stated are those of the sender and are not official statements of 
> the University of Texas Health Science Center at Tyler.  Please do not 
> share or forward without permission.  Please

RE: [ARIE-L]

[Breedlove, W Stephen]

We have been running Ariel and stand-alone Odyssey on the same computer for two 
or three years now without any problem.  We keep them both open and just 
minimize one when working with the other.  One problem can arise: If you are 
scanning into Odyssey (we don't do this because it is cumbersome), you should 
close Ariel first because the scanner with Ariel seems to grab everything and 
will mess you up.  If you are scanning into Ariel and have Odyssey open, there 
is no problem.

W. Stephen Breedlove
Reference and Interlibrary Loan Librarian
La Salle University Library
breed...@lasalle.edu
215-951-1862


From: arie-l-boun...@mailman2.u.washington.edu 
[arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Barbara Syvertson 
[bsyve...@messiah.edu]
Sent: Tuesday, November 16, 2010 3:39 PM
To: odysse...@iris.atlas-sys.com; ARIE-L@u.washington.edu; il...@webjunction.org
Subject: Re: [ARIE-L]

Can anyone who uses ariel tell me this:
Is there data that needs to be tranferred from an old computer to a new 
computer that is going to run ariel?
Are there settings that I should know to tell our IT department when they make 
the switch?
Lastly, those of you who run Odyssey and ariel, can you run them from the same 
computer? Is there a trick to it?
Thanks so much!!
Barb

Barb Syvertson
Interlibrary Loan Technician
Messiah College Library (PGM)
One College Avenue
Box 3002
Grantham, PA 1702
(717) 691-6006 Ext. 7242
FAX: (717) 691-6042
bsyve...@messiah.edu


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[ARIE-L] WINDOWS 7 AND ARIEL 4.1.1

[Breedlove, W Stephen]

I'm pretty sure that this question has been asked on this list before, but may 
I ask it again?  Has anyone had any problems running 4.1.1. with Windows 7?  
Our campus is preparing to go to Windows 7 during the next few months.  Thanks 
very much.

W. Stephen Breedlove
Reference and Interlibrary Loan Librarian
La Salle University Library
breed...@lasalle.edu
215-951-1862

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[ARIE-L] ARIEL AND MICROSOFT OUTLOOK

[Breedlove, W Stephen]

Our campus moved to Microsoft Outlook as its email system about a year ago.  
For a long time there were no problems with students receiving PDFs through 
Ariel.  Then this past fall, transmissions starting going to students' Junk 
Mail.  So far, this semester has been a nightmare.  The student email system 
will be down for a few days, then it is up.  Ariel transmissions will come back 
to me Undeliverable.   Things will go through to some students to their Junk 
Mail, then a few days later they won't get through to these same students.  I 
deal with our IT people but no real solution.  We are on RapidILL so we get 
many articles in a matter of hours, but so what if I can't get the articles to 
the students?

Has anyone else had similar problems with Microsoft Outlook and Ariel?  If you 
have, how did you solve them, or did you?

Thanks.

W. Stephen Breedlove
Reference and Interlibrary Loan Librarian
La Salle University Library
breed...@lasalle.edu
215-951-1862

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RE: [ARIE-L] Ariel and HP Scanjet 5590

[Breedlove, W Stephen]

We use the HP Scanjet 5590 and encountered the same problem--with our ADF.  
Flatbed scanning was not affected.  I don't think it's limited to just this 
model scanner.  According to other people on this list a few months ago, the 
problem is probably caused by Microsoft automatic updates that mess up the 
registry on your computer.  Our IT person downloaded RegScrupXP on the 
computer, ran it, and then everything worked fine--until the next Microsoft 
automatic updates occurred.  So, when we find that the ADF doesn't work, we run 
RegScrubXP, which cleans up the registry and then the ADF runs fine.  You can 
leave a shortcut to RegScrubXP on your desktop so when you need to run it, it 
is quickly available.

Interestingly, one day I found that the ADF was not working.  I ran RegScrubXP. 
 It only found one error, but after that the ADF worked OK.  That proved to me 
that the Microsoft automatic updates were the culprit because updates had 
occurred the previous evening.

You can get RegScrubXP free from the following address:  
http://majorgeeks.com/Lexun_RegScrubXP_d2048.html#.

Also, if you have Odyssey on the same computer, you need to close Ariel when 
you are scanning with Odyssey.  When you are scanning with Ariel, there 
shouldn't be a problem.  At least we don't encounter any problems scanning with 
Ariel and having Odyssey open.  I was told that Ariel holds on to the scanner 
when you have both Ariel and Odyssey open and try to scan with Odyssey.

I would be interested to know if this solves your problem.

W. Stephen Breedlove
Reference and Interlibrary Loan Librarian
La Salle University Library
breed...@lasalle.edu
215-951-1862


From: arie-l-boun...@mailman1.u.washington.edu 
[arie-l-boun...@mailman1.u.washington.edu] On Behalf Of Leslie Starasta 
[leslie.stara...@gmail.com]
Sent: Friday, October 23, 2009 2:48 PM
To: ARIE-L@u.washington.edu
Subject: [ARIE-L] Ariel and HP Scanjet 5590

We have been using Ariel 4.1 (the newest version) on a Windows XP machine
with HP Scanjet 5590 for over a year.  In the last few weeks we've started
having some issues.  In particular, frequently the computer does not
recognize the scanner.  When the computer does recognize the scanner, it
will scan one page and then freezes.  After the first page, if you click
Scan in
Ariel it reinserts the already scanned page rather than scanning a new
document.  If we click More and use the HP scanning interface, we can get it
to scan but that's a tad inconvenient.

Our technology guys keep trying to say it must be something with ARIEL to
which I respond I don't think so.  Hence I come to my Ariel colleagues to
see if anyone else is using this particular scanner and if anyone has any
input on what might be going on with our scanner.

Leslie Starasta
OCLC:  JAN
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RE: [ARIE-L] HP ScanJet 5590 ???

[Breedlove, W Stephen]

We have not had to do anything differently with this scanner that with any 
other.  We just work from Ariel.

Stephen

-Original Message-
From: arie-l-boun...@mailman1.u.washington.edu 
[mailto:arie-l-boun...@mailman1.u.washington.edu] On Behalf Of Craig, Tom
Sent: Thursday, October 15, 2009 1:15 PM
To: Discussion of the Ariel Document Transmission System
Subject: RE: [ARIE-L] HP ScanJet 5590 ???

Can you change brightness and contrast from Ariel?  Can you change the
dithering from Ariel, or do you have to go into the scanner software?
Thanks.

--Tom
*
Thomas B. Craig, MSLS
Director of Library Services
Watson W. Wise Medical Research Library
University of Texas Health Science Center at Tyler
phone: 903-877-2864
fax: 903-877-2221
email: thomas.cr...@uthct.edu
*
Opinions stated are those of the sender and are not official statements
of the University of Texas Health Science Center at Tyler.  Please do
not share or forward without permission.  Please inform the sender of
misdirected messages.
 

-Original Message-
From: arie-l-boun...@mailman1.u.washington.edu
[mailto:arie-l-boun...@mailman1.u.washington.edu] On Behalf Of Inter
Library Loan
Sent: Thursday, October 15, 2009 10:43 AM
To: Discussion of the Ariel Document Transmission System
Subject: RE: [ARIE-L] HP ScanJet 5590 ???

Yes it has full dithering capability.  We did use this scanner with an
earlier version of Ariel.  I believe with 3.4 and now we use 4.1

Chris




-Original Message-
From: arie-l-boun...@mailman1.u.washington.edu
[mailto:arie-l-boun...@mailman1.u.washington.edu] On Behalf Of Craig,
Tom
Sent: Thursday, October 15, 2009 9:14 AM
To: Discussion of the Ariel Document Transmission System
Subject: RE: [ARIE-L] HP ScanJet 5590 ???

Does the fi-4340 have full dithering capability from within Ariel?  Did
you use this scanner with an earlier versions of Ariel?

--Tom
*
Thomas B. Craig, MSLS
Director of Library Services
Watson W. Wise Medical Research Library
University of Texas Health Science Center at Tyler
phone: 903-877-2864
fax: 903-877-2221
email: thomas.cr...@uthct.edu
*
Opinions stated are those of the sender and are not official statements
of the University of Texas Health Science Center at Tyler.  Please do
not share or forward without permission.  Please inform the sender of
misdirected messages.
 

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RE: [ARIE-L] HP ScanJet 5590 ???

[Breedlove, W Stephen]

We have been using an HP ScanJeet 5590 for over a year now with both Ariel and 
Odyssey with no problem at all.  It works on a TWAIN driver.  It's a small 
compact scanner that doesn't take up much space.  It seems a little slow but it 
does the job satisfactorily.

W. Stephen Breedlove
Reference and Interlibrary Loan Library
La Salle University Libdrary

-Original Message-
From: arie-l-boun...@mailman1.u.washington.edu 
[mailto:arie-l-boun...@mailman1.u.washington.edu] On Behalf Of Mattern, Susan
Sent: Thursday, October 15, 2009 9:44 AM
To: ARIE-L@u.washington.edu
Subject: [ARIE-L] HP ScanJet 5590 ???

My old Ariel computer fried after a power outage and my IT folks installed a
new computer and new scanner.  They said that my old reliable Fujitsu
15c could not be installed with the new computer. ???
They installed a new HP ScanJet 5590 and it doesn't seem to work with Ariel
4.1.1.

*Does anyone use a HP ScanJet 5590 with Ariel?*   or Odyssey?

Or should I recommend that a new different model scanner be purchased?

Thanks,
Susan

-- 
~~~
Susan Mattern
Interlibrary Loan Librarian
Lehigh Carbon Community College
4750 Orchard Road
Schnecksville, PA  18078

Email:  smatt...@lccc.edu
Phone:  610-799-1163
OCLC:  LCY
http://www.lccc.edu/library
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[ARIE-L] RE: Scanner issues

[Breedlove, W Stephen]

Cathy,

I don't know if this is your problem or not, but we had the same problem with 
our HP scanjet 5590 only scanning one page on the Automatic Document Feeder 
before crashing Ariel.  Out IT person used RegScrub XP to clean up the registry 
on the computer and reinstalled the scanner.  That solved the problem, until an 
automatic update from Microsoft Windows came through and again we couldn't use 
the ADF for more than on page.  Fortunately, the IT person left RegScrub XP on 
the desktop, so when these Windows automatic updates come through and I test 
the ADF and it won't work, I run RegScrub XP to clean up the registry and then 
the ADF works fine.  I used the ADF a while ago and it scanned several pages 
successfully.

If you also have Odyssey on any of your computers, be sure you close it before 
you scan in Ariel, and vice versa, just to be sure the scanner doesn't get 
messed up.

There are several exchanges on this issue in this list's archives. 

Stephen Breedlove
Reference and Interlibrary Loan Librarian
La Salle University Library
breed...@lasalle.edu
215-951-1862  

-Original Message-
From: arie-l-boun...@mailman1.u.washington.edu 
[mailto:arie-l-boun...@mailman1.u.washington.edu] On Behalf Of Lynch, Cathy A
Sent: Tuesday, August 18, 2009 4:33 PM
To: 'arie-l@u.washington.edu'
Cc: Brown, Robert M; Redcay, Vicki M
Subject: [ARIE-L] Scanner issues

We cutover to Ariel 4.1.1 this week.
We setup a SF server and have 8 separate ariel stations in operation in 
satellite locations.
However, we have only 1 of these stations who’s scanner operates as it did and 
is expected to function.
That is an HP Scanjet 7650 that can scan multiple pages.
The other scanners we have are:
HP Scanjet 8250 that scans 1 page and intermittently crashes ariel – so that 
scanner is set to scan outside of the ariel app and imported into ariel.
HP Scanjet 550c that scans 1 page at a time – have to hit scan to scan each 
additional page.
HP Scanjet 8270 that scans 1 page at a time – have to hit scan to scan each 
additional page.
Fujitsu 5650 that scans multiple pages just fine but will not scan duplex which 
it did before.

Has anyone experienced these issues and/or resolved them without purchasing a 
new scanner?
Any help would be appreciated.
Thanks



Cathy A. Lynch


Systems Analyst
ULS - Information Systems
University of Pittsburgh
Room 130, 7500 Thomas Blvd.
Pittsburgh, Pa.  15208
PH  412-244-7555
FAX 412-244-7515

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[ARIE-L] LINE 174 ERROR

[Breedlove, W Stephen]

Dear Ariel 4.1.1. users,

Recently we have acquired the problem of not being able to send more than one 
page through the Automatic Document Feeder on our HP ScanJet 5590.  A scan of 
one page goes through, but a scan of more than one page ends up with a 
Microsoft Visual C++ Runtime Library window that tells us that Assertion 
failed! .Line 174, etc.

In looking through the list Archives, I found that some other people (see 
February 2009) have had the same problem that one person said was probably 
caused by service pack updates to Windows XP that mess up the registry on the 
computer.

I have tried going into Start, Run, regedit on my computer but don't really 
know what to look for.  Through Google I found that there is software available 
such as RegCure Registry Scan, Optimizer Easy, Reg Too, etc., that all say 
"free download" but what this does is scan your computer for errors but, of 
course, you have to buy the software to correct the errors.

Has anyone that has encountered this problem found a solution?  Thanks.

W. Stephen Breedlove
Reference and Interlibrary Loan Librarian
La Salle University Library
breed...@lasalle.edu
215-951-1862



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[ARIE-L] ARIEL EMAIL

[Breedlove, W Stephen]

We have been having trouble getting PDFs we send through Ariel email to various 
institutions' email addresses.  Our IT department has been trying to find where 
the problem may be at our end.  We get the notices in our Ariel mail folder 
from Mail Delivery Subsystem  that tell about permanent fatal 
errors, Host unknown, etc.  Has anyone out there had a similar problem?  The 
email addresses we use are the addresses that libraries put in their constant 
data on their OCLC requests.  Could it be that these institutions have some 
kind of block on  emails with attachments getting into their networks?  People 
I have talked to at some of these libraries say they are supposed to be able to 
receive attachments.  When I forward these transmissions to my personal email 
address and then forward them to the same addresses, the emails with 
attachments get to their destinations, usually.  The odd thing is that we can 
send a PDF through Ariel email to a gmail address and it gets to the person's 
email box, but not to a .edu or .gov.  I've checked our Ariel settings and 
can't find anything that seems out of order.  Any suggestions?  Thanks.

Stephen Breedlove
Connelly Library, La Salle University
[EMAIL PROTECTED]


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