EIE Installation on Solaris
Can EIE be installed on Solaris as "Non Root"? Any suggestions?
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Words within special characters"<" and ">" are omitted in email notification SupID:36898
Hello, We are facing a problem, in the fields like: Summary, Description and Work Log The words between special characters <> are omitted in the email notification. For example: "Abc pqr" would be converted to "Abc pqr" Please suggest some solution to this problem Thanks and Regards Sanjana Agarwal ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Problem ---- Too slow server - please throw your suggestions urgent
Hi Naveen, I SQL/filter log may help. Please share. Regards Abdul Ghani On 9/2/07, Naveen Kaushik <[EMAIL PROTECTED]> wrote: > > ** > > Hi All, > > > > I am working on ARS system 5.1.2 (two servers DSOed), Mid-tier 6.0.1, SQL > Server 2000. > > > > I am working on an integration project with Lotus notus, workflow is > running perfect – no issues at all. > > > > Problem is – there is a lot of restructuring in groups/user/CTIs > everything a remedy guy can dream of took place. Seeing the performance > cause opnly I moved data on three different days. New data on Friday, > Modifications on Saturday and deletion today (4-7am IST – 11 hours ago). > > > > When system is made available for user it's not allowing even a single > ticket to be created on helpdesk form. Each time a dabase timedout like > message is thrown. > > > > Remedy is playing in its own home and doesn't allowing me to knock the > door even. > > I increased threads 3 -4 hours ago by 1 twice, re-indexed the Helpdesk > form – but no joy. > > > > Analysis of logs depicts the same thing. > > Please extend your hand to help me out if you could. > > > > Thanks and Regards > > Naveen Kaushik > > Team Leader > > Visibility Products > > HCL Comnet System & Service Limited > > > DISCLAIMER: > > --- > > The contents of this e-mail and any attachment(s) are confidential and > intended for the named recipient(s) only. > It shall not attach any liability on the originator or HCL or its > affiliates. Any views or opinions presented in > this email are solely those of the author and may not necessarily reflect > the opinions of HCL or its affiliates. > Any form of reproduction, dissemination, copying, disclosure, > modification, distribution and / or publication of > this message without the prior written consent of the author of this > e-mail is strictly prohibited. If you have > received this email in error please delete it and notify the sender > immediately. Before opening any mail and > attachments please check them for viruses and defect. > > > --- > __20060125___This posting was submitted with HTML in > it___ -- Best Regards Abdul Ghani Khan Pune, India ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: 7.1 available today?
Anyone found this document: "Server security attack prevention—The Security Attacks and AR System white paper explains the types of attacks that are prevented with AR System 7.1.00." -- Jarl On 9/2/07, Carey Matthew Black <[EMAIL PROTECTED]> wrote: > All, > > It looks like v7.1 was released. > > However the Compatibility Matrix is not yet updated. ( > http://www.bmc.com/support/bmcremedycomp/index.htm ) Other than that, > I have had no real issue getting the new version from the new download > site. > > Now all I need is some time to go play... :) > > But from what I see.. it looks like the new Java based plug-ins are a > complete suite of them. (AREA, ARDBC, ARF) [ great news there] And it > looks like there might be samples of each too! > > So many docs to read... so little time. :) > > -- > Carey Matthew Black > Remedy Skilled Professional (RSP) > ARS = Action Request System(Remedy) > > Love, then teach > Solution = People + Process + Tools > Fast, Accurate, Cheap Pick two. > > > > On 8/31/07, Easter, David <[EMAIL PROTECTED]> wrote: > > > ** > > > > > > Should be up on EPD sometime after 5pm Pacific Time today. > > > > > > Thanks, > > > > > > > > > -David J. Easter > > > Sr. Product Manager, Service Management Business Unit > > > BMC Software, Inc. > > > > > > The opinions, statements, and/or suggested courses of action expressed in > > > this E-mail do not necessarily reflect those of BMC Software, Inc. My > > > voluntary participation in this forum is not intended to convey a role as > > > a > > > spokesperson, liaison or public relations representative for BMC Software, > > > Inc. > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the > Answers Are" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Problem ---- Too slow server - please throw your suggestions urgent
Hi All, I am working on ARS system 5.1.2 (two servers DSOed), Mid-tier 6.0.1, SQL Server 2000. I am working on an integration project with Lotus notus, workflow is running perfect - no issues at all. Problem is - there is a lot of restructuring in groups/user/CTIs everything a remedy guy can dream of took place. Seeing the performance cause opnly I moved data on three different days. New data on Friday, Modifications on Saturday and deletion today (4-7am IST - 11 hours ago). When system is made available for user it's not allowing even a single ticket to be created on helpdesk form. Each time a dabase timedout like message is thrown. Remedy is playing in its own home and doesn't allowing me to knock the door even. I increased threads 3 -4 hours ago by 1 twice, re-indexed the Helpdesk form - but no joy. Analysis of logs depicts the same thing. Please extend your hand to help me out if you could. Thanks and Regards Naveen Kaushik Team Leader Visibility Products HCL Comnet System & Service Limited DISCLAIMER: --- The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. It shall not attach any liability on the originator or HCL or its affiliates. Any views or opinions presented in this email are solely those of the author and may not necessarily reflect the opinions of HCL or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without the prior written consent of the author of this e-mail is strictly prohibited. If you have received this email in error please delete it and notify the sender immediately. Before opening any mail and attachments please check them for viruses and defect. --- ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Users got non-exist alerts...
BMC support is not agree that this is a bug, even they see that this is a strange behavior... -- Jarl On 8/7/07, Jarl Grøneng <[EMAIL PROTECTED]> wrote: > Its no notify action. It's a direct submit to Alert Events. > > Win2003 7.01 patch 3 > > -- > Jarl > > On 8/7/07, Carey Matthew Black <[EMAIL PROTECTED]> wrote: > > Jarl, > > > > Is the Notify action in a filter that is non-phased? > >If so.. then as designed. > >else... it sounds like a bug to me. > > > > What platform/version/patch level are you talking about? > > > > -- > > Carey Matthew Black > > Remedy Skilled Professional (RSP) > > ARS = Action Request System(Remedy) > > > > Love, then teach > > Solution = People + Process + Tools > > Fast, Accurate, Cheap Pick two. > > > > > > On 8/7/07, Jarl Grøneng <[EMAIL PROTECTED]> wrote: > > > Encounter stranges stuff with alerts. The alerts got sent to user > > > before its commited in the database; ie the alert is not saved and its > > > still deliverd to the user. This can be reproduced like this. > > > > > > 1) Create a display only form with one field. > > > 2) Create a filter on this form that trigger on submitt and only > > > display an error message > > > 3) Create a filter on Alert Events, trigger on submitt. With a push > > > field to the form above. > > > 4) Create a new entry in Alert Events, and you got the error from the > > > filter created above. > > > 5) With alert client running you also get an alert > > > > > > Bug or as designed? > > > > > > -- > > > Jarl > > > > ___ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where > > the Answers Are" > > > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
