Re: Adding additional AIE instances of the Integration Engine service

2008-06-29 Thread Howard Richter
I had a strange thing happen to me. I upgraded the engine twice, after
reinstalling the oracle drivers (I still can not see Oracle correctly and
BMC is still working the issue) what was strange was that each time I
installed I got new instance.

We are on windoz.

Howard

On Fri, Jun 27, 2008 at 2:37 PM, Remedy [EMAIL PROTECTED] wrote:

 I just started working on a new contract where they are using ARSystem
 7.1.00 Patch 002 with AIE 7.1.00 Patch 002 and CMDB 2.0.1 patch 004.

 The Remedy server currently has about 12 CPU's, and the group that
 installed AIE only setup two instances of the Integration Engine
 service.

 We would like to add additional AIE engine services in order to take
 advantage of the additional CPU's and increase the current performance
 by using multiple data exchanges by assigning each to a different
 instance.

 The install docs state that you can specify the number of instances to
 create during install, but there is nothing mentioned as to how to add
 more later on. Does anyone know or have any experience on how to add
 more?

 The only way I can see doing this is by adding new entries into the
 EIE:BackUpLoadFlag form and also setting up additional startup scripts
 for services on the Unix box. Is this the correct approach or am I
 missing other details.

 Thanks in advance,

 Brent...


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-- 
Howard Richter
Red Hat Certified Technician
CompTIA Linux+ Certified
ITIL Foundation Certified
E-Mail = [EMAIL PROTECTED]
LinkedIn Profile = http://www.linkedin.com/in/hbr4270

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Re: Feasibility of migration of ARS6.3 to ARS7.1 keeping Application Incident Mgmt and Change Mgmt v6.0

2008-06-29 Thread Schon, Stuart
You can use the 10g DB from ARS 6.3 as long as Remedy accesses it via a
9i client. We have this arrangement for a couple of years and its works
fine. 

If you want CMDB 2.0 then there is no option but to upgrade the AR
Server to 7.1.


Regards
Stuart Schon
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Manish SINGLA
Sent: 23 June 2008 15:11
To: arslist@ARSLIST.ORG
Subject: Feasibility of migration of ARS6.3 to ARS7.1 keeping
Application Incident Mgmt and Change Mgmt v6.0

 
Hello List,

We are into overall architecture change of our existing Remedy
infrastructure.
Currently we are on ARS6.3 + Incident Management 6.0 + Change Management
6.0 + SLA 2.0 + CMDB1.1 + Oracle 9i.

While testing Oracle 10g with our existing ARS6.3, we realized that
ARS6.3 in not compatible with Oracle 10g client.
So we foresee ARS6.3 as a bottle neck to our Architecture update w.r.t
to Oracle and other components of Remedy as well for e.g. we can't be On
CMBD2.0 unless we don't have ARS7.1.

We are looking fwd for the feasibility, if we 1. Install ARS7.1 2. Apply
our existing database dump of application (Incident Management 6.0 +
Change Management 6.0 + SLA 2.0) 3. Install Mid Tier 7.1 4. Install
Oracle 10g 5. Install CMDB2.0

WILL MY SYSTEM WORK AS IT IS WORKING NOW. If not what are the issues
behind and how we can overcome those.

Your input on this keeps very value for me.

Thanks
Best Regards
Manish.
+91 98107 98076


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*** WARUG - Fri 11 July 2008 - 8AM to 1PM - BAH Auditorium- Mclean, VA ***

2008-06-29 Thread Betina Lose
Dear ARSListers -

 

This is a reminder of our next Washington D.C. Area Remedy Users Group
(WARUG) meeting on Friday 11 July 2008 again at the Booz Allen Hamilton
auditorium in Mclean, VA.  The agenda for the meeting is as follows:

 

   8:00 - 9:00   Refreshments - Attendees Arrive, Sign-in and Take a
Badge

 

   9:00 - 9:15Betina Lose,  WARUG Chairperson,  Welcome

 

  9:15 - 10:00  Misi Mladoniczky, RRR,Performance Tuning and
License Optimization

 

  10:00 - 10:15Break

  10:15 - 11:00Lisa Kemes,  Tyco Electronics, Tyco Electronics
Survey Process based on ARS

 

  11:00 - 11:45Cara Wallace, BMC, ITSM 7 Installing and
Configuring

 

  12:00 - 1:00  Visit w/ WARUGers and Speakers

 

 

As always, there is no cost to participate in WARUG and no formal membership
sign-up, although BAH has instituted security policies that now require you
to RSVP to me so I can get you on their access list and make you a badge.
If you think you might come, simply email me your name and company name by 7
July 2008.  You will need a photo ID to obtain your badge.

 

Looking forward to seeing everyone on 11 July 2008.

 

--BL

 



Betina Lose, President/Software Engineer

Certified Remedy Skilled Professional (5.1.2, 6.3, 7.0)

Certified ITIL V3 Foundation

Bleeding Edge Technologies, LLC

18411 Kingsmill Street

Leesburg, VA 20176

 

Chairperson, WARUG

www.warug.org 

 

 


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