AREA LDAP
Hi, I've got the question about an authentication. I'm going to configurate the Remedy 7.1 server for AREA LDAP using. All users in User form will have the blank password. The users will be prompted for login once only. The question is what happens if the password will be changed within LDAP? Does it mean that this user will be prompted for login once more? Best regards, Irina ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
AREA LDAP
Hello, They will not be prompted to login again until they login again, at which point they will need to use the new password. John -- Single Sign On for AR System http://www.javasystemsolutions.com/jss/ssoplugin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
AW: AREA LDAP
Hi Irina, you are talking about Cross Ref Blank Password, which means that only the password will be authenticated against the LDAP directory. 1. The user has to login to his Windows PC with his DomainName+ DomainPassword 2. He starts the Usertool and has to give DomainName + DomainPassword again (except you disabled the Flag prompt for login) If the Password in the LDAP Directory changes, then of course this will be invalid on your next login to ARS and Autologin via disabled flag prompt for login will fail. Best regards Andreas Von: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] Im Auftrag von irina solarcuka Gesendet: Freitag, 26. November 2010 09:08 An: arslist@ARSLIST.ORG Betreff: AREA LDAP ** Hi, I've got the question about an authentication. I'm going to configurate the Remedy 7.1 server for AREA LDAP using. All users in User form will have the blank password. The users will be prompted for login once only. The question is what happens if the password will be changed within LDAP? Does it mean that this user will be prompted for login once more? Best regards, Irina _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Reopen Button in SRM
What happens exactly? This issue occurs when a user presses the Reopen button in the SRM module. There Reopen comments are getting updated in thre WorkInfo field. Then he gets the error message. do they get an error message? Yes, they do. You do not have authority to modify incident You must be a member or an associate member of either the owner group (service desk) or the assigned group.ARERR 1291018. will it be possible for you to turn the Active Link logs on and see what is happening ? Yes, Please let me know in the logs what should i look for. Thanks, Rajat On Thu, Nov 25, 2010 at 11:29 AM, Shafqat Ayaz shafq...@yahoo.com wrote: ** What happens exactly? do they get an error message? does anything happen? will it be possible for you to turn the Active Link logs on and see what is happening. Bit difficult to tell you what is happening without a bit more information. *This song is ending but the story never ends (Dr.Who) Shafqat Ayaz* --- On *Mon, 11/22/10, rajat sharma rajatcome...@gmail.com* wrote: From: rajat sharma rajatcome...@gmail.com Subject: Reopen Button in SRM To: arslist@ARSLIST.ORG Date: Monday, November 22, 2010, 11:38 PM ** Hi List, Users are unable to reopen the ticket from Reopen button in the SRM console. Has anyone faced this issue before ? Do you know the root-cause ? Environment: ARSystem: 7.5 patch002 Platform: AIX Database: Oracle 10g BMC Atrium CMDB: 7.5 patch004 BMC Drift: 7.5 SRM: 2.2 patch003 Thanks, Rajat _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Service filter and join forms, performance...
Hi, Created a service filter on a join form. When accessing the service(from another form and filter) I see in the SQL logs that the service does a query against the join form with no where clause. The service filter does what it is told to do, but the query happend at the end of the service filter. With 700 000 + records in the join form it takes a while... AR Server 7.5 p4 Oracle 10 Regards, Jarl ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
OT - Friday Humor
Subject: Truths for Mature Humans 1. I think part of a best friend's job should be to immediately clear your computer history if you die. 2. Nothing stinks more than that moment during an argument when you realize you're wrong. 3. I totally take back all those times I didn't want to nap when I was younger. 4. There is great need for a sarcasm font. 5. How the h$%^ are you supposed to fold a fitted sheet? 6. Was learning cursive really necessary? 7. Map Quest really needs to start their directions on # 5. I'm pretty sure I know how to get out of My neighborhood. 8. Obituaries would be a lot more interesting if they told you how the person died. 9. I can't remember the last time I wasn't at least kind of tired. 10. Bad decisions make good stories. 11. You never know when it will strike, but there comes a moment at work when you know that you just aren't going to do anything productive for the rest of the day. 12. Can we all just agree to ignore whatever comes after Blue Ray? I don't want to have to restart my collection...again. 13. I'm always slightly terrified when I exit out of Word and it asks me if I want to save any changes to my ten-page technical report that I swear I did not make any changes to. 14. I keep some people's phone numbers in my phone just so I know not to answer when they call. 15. I think the freezer deserves a light as well. 16. I disagree with Kay Jewelers. I would bet on any given Friday or Saturday night more kisses begin with Miller Lite than Kay. 17. I have a hard time deciphering the fine line between boredom and hunger. 18. How many times is it appropriate to say What? before you just nod and smile because you still didn't hear or understand a word they said? 19. I love the sense of camaraderie when an entire line of cars team up to prevent a jerk from cutting in at the front. 20. Sometimes I'll look down at my watch 3 consecutive times and still not know what time it is. 21. Even under ideal conditions people have trouble locating their car keys in a pocket, finding their cell phone, and Pinning the Tail on the Donkey - but I'd bet everyone can find and push the snooze button from 3 feet away, in about 1.7 seconds, eyes closed, first time, every time! 22. The first testicular guard, the Cup, was used in Hockey in 1874 and the first helmet was used in 1974. That means it only took 100 years for men to realize that their brain is also important. Christopher Pruitt Business Consulting III HP Enterprises Services christopher.pru...@hp.com www.hp.comhttp://www.hp.com/ Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are attachment: Picture (Device Independent Bitmap) 1.jpg
Re: am I missing something? filter phases
I am afraid the information in the previous post is not correct. When you make a Push field action in a filter ending with `!, you force the action to be executed in phase 1. But on submit, the Request ID field is known only in transaction phase, which is after phase 1 and before phase 2. So you will never be able to push the request id from a filter with `! on submit. There are however many workarounds this limitation: - use the GUID instead of Request ID - use a filter without the `! - create your own request id that you increase yourself Best regards. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of gurram sanjeevnaidu Sent: jeudi 25 novembre 2010 14:04 To: arslist@ARSLIST.ORG Subject: Re: am I missing something? filter phases ** Eli Schilling, The filter which you written on the second form has to work on the higjest excecution order i.e 999 On Tue, 23 Nov 2010 05:17:02 +0530 Eli Schilling wrote Hey list! its been a little while since I've built workflow so maybe I just need a sanity check. I am trying to create workflow that takes data from one form (button press or via escalation) and creates a record on another form. On submit of the second form, I am pushing the 'Request ID' to a third form to trigger another series of events. The first filter that does push fields includes `! at the end of the name. However, the entire process fails because it is attempting to push a null value (Request ID) from the second form to a required field on the third form. Isn't that the point of - `! - ? So you can force the push fields in phase 1, create the record and execute additional workflow immediately thereafter? We're on ARS 7.5 Patch 007, Windows 2003 and SQL 2005. Thanks! Eli Schilling _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ http://sigads.rediff.com/RealMedia/ads/click_nx.ads/www.rediffmail.com/ signatureline@middle? _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ This message was successfully scanned against all known virusses by McAfee Groupshield. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
