AD: Available for work in Florida Miami-Ft. Lauderdale area
I am a very experienced remedy consultant with years of dealing with the ITSM suite, custom apps and the CMDB. If someone could use some help for part of February in those areas and in that location, since I will be there anyway, you can avoid travel expenses. Still not a bargain, but good value. I am reachable at daniel.bl...@danielbloom.ca [some restrictions apply, offer void where prohibited by lack of security clearance and US citizenship. work visa not an issue] thanks ... Dan ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Strange ARS Timeout Problem
What is the value for cursor sharing at the db level and on ar.conf file. Try to make it to Forced and see if it fixes this issue. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
7.6.03 Upgrade gone bad.
Hello Listers, I tried to upgrade a 7.1.0 Patch 6 server, Midtier, email to ARS 7.6.03. It's not pretty. With the SSL for midtier and email, an emaildaemon.jar update from BMC and a whole slew of java flavors to deal with I have one ugly mess. The system admins are going to try to restore the server from tape backup ( it's a Hyper-V Virtual server) but it's not a rollback of the structure just a reload. My first question is has anyone recovered a scrambled system using this method? Or is there a way I can point my development server to the production database and rename it to take over for the trashed production machine? The db's are on two different MS SQL Servers (two sans) and the two remedy boxes are virtual machines on the same hardware. A little spoofing of the Mac Address should even get me my Licenses, correct? Thanks in advance for any insight. --- John J. Reiser Remedy Developer/Administrator Senior Software Development Analyst Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Developer Studio Generating ARERR 102
Hello, we have a deployable application that we can no longer modify. We are using Developer Studio Version: 7.6.03 and if we open the appication, make any change and then try to save we get The following error: Name parameter (or name field in a parameter) is empty ARERR - 102 I have seen similar entries posted here on the list but they seem to be regarding empty dynamic fields at runtime and not coming from the Dev tool. BMC has been unable to help pinpoint the problem. We had this problem once before using 7.5. Back then we solved it by doing a restore from our prod environment. This time this is not an option. Here are our system details: AR Server: 7.6.03 Build 001 Operating System: SunOS 5.10 DB: Oracle 10.2.0.3.0 - 64bi If anyone can shed some light on how to troubleshoot this, it would be greatly appreciated. Thanks and Regards, Robert Rozanski ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: 7.6.03 Upgrade gone bad.
When you run the upgrader it will update the meta data and also remedy version is stored inside the meta data. So you can not just point an upgraded server to older version of db vice versa. It may work with patch upgrade but not with a version upgrade. When we tried to implement oracle data guard it had some bugs and corrupted our db, at that time we ended up DR to a backup server and restore production from a tape and then migrate the delta data to prod from the backup. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Developer Studio Generating ARERR 102
hi, Can you catch the API logs by changing the value of the arsys.xml api logging = 1? it should give you the complete set of parameters for all the API calls you do during the action. If you find any name field empty raise it with BMC then? if you dont know how to enable the arsys.xml api logging let me know I can help you with it. Thanks, Vikrant Rob Rozanski wrote: Hello, we have a deployable application that we can no longer modify. We are using Developer Studio Version: 7.6.03 and if we open the appication, make any change and then try to save we get The following error: Name parameter (or name field in a parameter) is empty ARERR - 102 I have seen similar entries posted here on the list but they seem to be regarding empty dynamic fields at runtime and not coming from the Dev tool. BMC has been unable to help pinpoint the problem. We had this problem once before using 7.5. Back then we solved it by doing a restore from our prod environment. This time this is not an option. Here are our system details: AR Server: 7.6.03 Build 001 Operating System: SunOS 5.10 DB: Oracle 10.2.0.3.0 - 64bi If anyone can shed some light on how to troubleshoot this, it would be greatly appreciated. Thanks and Regards, Robert Rozanski ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are -- View this message in context: http://old.nabble.com/Developer-Studio-Generating-ARERR-102-tp30745966p30746403.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
