Re: ARS 7.5p007 on SLES11

2011-03-05 Thread michep
Hello Conny. Thanx for reply.

Yes, you know, I found something strange in /etc/hosts:

127.0.0.1   msk-m1-rem001.x5.ru localhost
127.0.0.2   msk-m1-rem001.x5.ru msk-m1-rem001
192.168.65.199  msk-m1-rem001.x5.ru msk-m1-rem001

I fixed it to:

127.0.0.1   localhost
#127.0.0.2   msk-m1-rem001.x5.ru msk-m1-rem001
192.168.65.199  msk-m1-rem001.x5.ru msk-m1-rem001

but it does not help. Still the same errors on startup with portmapper
registering enabled.

On 4 мар, 22:13, Conny Martin conny.mar...@t-systems.com wrote:
 I installed a AR-Server 7.5 on Opensuse 11 and afaik this is the base for the 
 sles versions. I had the same problem. In my case the problem was localhost 
 pointing to 127.0.0.2 instead of 127.0.1 Portmapper is accepting registration 
 requests only from local adresses and treated 127.0.0.2 not as a local 
 adress.

 So have a look at your /etc/hosts file and check which ip address is mapped 
 to localhost.

 HTH

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Re: ARS 7.5p007 on SLES11

2011-03-05 Thread michep
Hello Danny.

I did clean startup of arserverd - unset LD_LIBRARY_PATH and tries
several times to see whitch libraries is required to run. Finally it
was started with

LD_LIBRARY_PATH=/opt/bmc/ARSystem/bin:/lib:/usr/lib:/opt/oracle/
product/11gR1/client/lib

but does not see any additional information, only the same error:

AR System Server unable to create (390600, 0) for TCP


On 4 мар, 14:58, Danny Kellett danny.kell...@strategicworkflow.com
wrote:
 What I would do is comment out (using #) the arserverd line from the
 armonitor.conf

 Then from the shell, set LD_LIBRARY_PATH to the bin and lib directory of
 your installation.
 Then run the whole line from the armonitor.conf that has arserverd.

 Any issues will be printed to the screen. It will most likely be missing
 certain links etc The issue is that sometimes what is called standard out
 (stdio) gets swallowed up by the armonitor process.

 Kind regards
 Danny

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Tomcat on Windows Server 2008 R2 64bit with IIS

2011-03-05 Thread John Baker
Which version of IIS? We recently discovered multiple problems with the BMC 
installer for IIS/Tomcat on IIS7.5.

You really don't want to use the 64bit JDK. See an earlier post I made on this 
matter.


John Baker
-- 
Single Sign On for AR System
http://www.javasystemsolutions.com/jss/ssoplugin

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Re: ARS 7.5p007 on SLES11

2011-03-05 Thread Danny Kellett
Then how about setting portmapper to f and tcd port to a number? 

Sent from my iPhone

On 5 Mar 2011, at 10:03, michep mchepay...@gmail.com wrote:

 Hello Danny.
 
 I did clean startup of arserverd - unset LD_LIBRARY_PATH and tries
 several times to see whitch libraries is required to run. Finally it
 was started with
 
 LD_LIBRARY_PATH=/opt/bmc/ARSystem/bin:/lib:/usr/lib:/opt/oracle/
 product/11gR1/client/lib
 
 but does not see any additional information, only the same error:
 
 AR System Server unable to create (390600, 0) for TCP
 
 
 On 4 мар, 14:58, Danny Kellett danny.kell...@strategicworkflow.com
 wrote:
 What I would do is comment out (using #) the arserverd line from the
 armonitor.conf
 
 Then from the shell, set LD_LIBRARY_PATH to the bin and lib directory of
 your installation.
 Then run the whole line from the armonitor.conf that has arserverd.
 
 Any issues will be printed to the screen. It will most likely be missing
 certain links etc The issue is that sometimes what is called standard out
 (stdio) gets swallowed up by the armonitor process.
 
 Kind regards
 Danny
 
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Re: Tomcat on Windows Server 2008 R2 64bit with IIS

2011-03-05 Thread Joe Martin D'Souza
I used the 64 bit JDK and had it working.. Off course I had to do the ISAPI 
redirection manually.. It didn't 'happen' during the install..


Also, to revise my response to this yesterday supporting Greg Donalson that 
Tomcat uses port 8080, while Greg is right that Tomcat as a web server 
would use port 8080, Tomcat when used as a web servlet for some other web 
server the port would be that web servers default.. Hence the port in this 
case would be the IIS default port 80, unless you have chosen a non default 
port when you configured IIS.


So the URL David is using is right, he may just be missing the ISAPI 
redirection..


Joe

-Original Message- 
From: John Baker
Sent: Saturday, March 05, 2011 7:35 AM Newsgroups: 
public.remedy.arsystem.general

To: arslist@ARSLIST.ORG
Subject: Tomcat on Windows Server 2008 R2 64bit with IIS

Which version of IIS? We recently discovered multiple problems with the BMC 
installer for IIS/Tomcat on IIS7.5.


You really don't want to use the 64bit JDK. See an earlier post I made on 
this matter.



John Baker 


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Re: ARS 7.5p007 on SLES11

2011-03-05 Thread michep
Danny,

my server was installed without portmapper and with fixed TCP ports.
Config was something like that:

Register-With-Portmapper:F
TCD-Specific-Port: 35000
Plugin-Port: 36000

and with this config server is starting just fine. But I need
portmapper ...

On 5 мар, 16:55, Danny Kellett danny.kell...@strategicworkflow.com
wrote:
 Then how about setting portmapper to f and tcd port to a number?

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Re: ARS 7.5p007 on SLES11

2011-03-05 Thread Axton
Try starting rpcbind in debug mode to see what it reports.  Look in
/var/log/messages to see if rpcbind is reporting anything there already.

On Sat, Mar 5, 2011 at 2:35 PM, michep mchepay...@gmail.com wrote:

 Danny,

 my server was installed without portmapper and with fixed TCP ports.
 Config was something like that:

 Register-With-Portmapper:F
 TCD-Specific-Port: 35000
 Plugin-Port: 36000

 and with this config server is starting just fine. But I need
 portmapper ...

 On 5 мар, 16:55, Danny Kellett danny.kell...@strategicworkflow.com
 wrote:
  Then how about setting portmapper to f and tcd port to a number?


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Re: Tomcat on Windows Server 2008 R2 64bit with IIS

2011-03-05 Thread strauss
So far the optimal solution that I have found on Windows 2008 R2 x64 (and 2003 
R2 x64) is Tomcat 6.0.32 x64 installed from the Apache distribution (the older 
version installed by BMC mid-tier 7.6.03 or .04 will not do SSL correctly), on 
Java 1.6.0_24.  Those are both the latest versions of Tomcat and Java 6 due to 
all of the security problems they have had; I doubt that any of the 7 releases 
will work properly but I have no time to test them.  Both mid-tier 7.6.03 and 
7.6.04 work very well on this setup, using Tomcat's built-in web server.  I do 
NOT recommend using IIS (or apache for that matter) because you are just adding 
layers of integration (ISAPI to IIS - the Jakarta component) that take more 
resources, add more diddling with configurations, and don't really add any 
value to the system.  Some of you might have so many users that you need the 
web server to scale more, but I don't (and if I did, I'd just add more tomcat 
mid-tiers - we already expect to have 3 for 7.6.04 to support different 
features or timeouts now that the User Tool is obsolete).

I did test IIS 7.5 with mid-tier 7.6.03/04 using Tomcat only as the servlet, 
using Tomcat as installed by mid-tier on java 1.6.0_20 - but there are more 
moving parts to fail, and the pre-load seemed more labor intensive, so I went 
back to a straight tomcat install.  I think John is correct - I used the tomcat 
installed with mid-tier and it might have been 6.0.18 or so, 32-bit, and 
probably used the 32-bit JDK, but the machine I tested on is now a 7.1 - 
7.6.04 upgrade staging server so I can no longer inspect the components.

Personally, I prefer to leave IIS for SMPM 7.6 and the help files, although the 
ITSM help in 7.6.03/04 has been totally destroyed (re-designed until it no 
longer works, and it doesn't want to display on IIS at all).  I have had an 
issue open since 7.6.03 with no resolution, and have not found my own solution 
yet.  Worst case, I might have to go back to the 7.6.00 help, which won't be 
entirely correct but at least it will display.  BTW, IIS is also your best bet 
for BOXI underneath Analytics 7.6.01 - using .NET to avoid any possible 
contention with java.

I'm about to rebuild all of the 7.6.04 stack yet again on Windows 2003 R2 x64 
- we finally gave up completely on 2008 R2 (I spent Friday rebuilding all of 
the servers back to 2003).  It turns out that the Alarmpoint 4.x java client 
that MUST reside on the AR Server is absolutely NOT compatible with Windows 
2008, and there is no indication from them that it will be any time soon, so we 
are prevented from running ARS on 2008 R2 by that single fact.  An awful lot of 
time wasted there... I regret every nickel - lots and lots of them - that we 
spent on alarmpoint (xmatters).

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing  IT Center
http://itsm.unt.edu/

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of John Baker
Sent: Saturday, March 05, 2011 6:36 AM
To: arslist@ARSLIST.ORG
Subject: Tomcat on Windows Server 2008 R2 64bit with IIS

Which version of IIS? We recently discovered multiple problems with the BMC 
installer for IIS/Tomcat on IIS7.5.

You really don't want to use the 64bit JDK. See an earlier post I made on this 
matter.


John Baker
-- 
Single Sign On for AR System
http://www.javasystemsolutions.com/jss/ssoplugin

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