Re: mid tier error (ARERR 329)
Hello, Still I am facing this issue. The issue is whenever I tried to modify help desk form on mid tier, I get following error: Invalid password or authentication string for an existing user ARERR 329 We are using preference server. I mean we have configured preference server on config page of mid tier. Should I change to patch 24? Whether it will solve my issue? Regards, Amit From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of tristan.rop...@t-online.de Sent: Tuesday, November 30, 2010 9:16 PM To: arslist@ARSLIST.ORG Subject: Re: mid tier error (ARERR 329) ** Hi, Are you using a preference server ? Tristan -Original Message- Date: Mon, 29 Nov 2010 02:41:13 +0100 Subject: Re: mid tier error (ARERR 329) From: Amit raccons...@gmail.com To: arslist@ARSLIST.ORG ** Hello , Thanks for your reply. I have enabled the log but what I found is that system is trying to extract user information (user who login into the application) from user_cache schema. This action is not part of any workflow . With Regards, Amit B. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of tristan.rop...@t-online.de Sent: Tuesday, November 30, 2010 8:00 PM To: arslist@ARSLIST.ORG Subject: Re: mid tier error (ARERR 329) ** Hi, Switch on the loging mechanism of the midtier. Tristan -Original Message- Date: Mon, 29 Nov 2010 01:31:10 +0100 Subject: mid tier error (ARERR 329) From: Amit raccons...@gmail.com To: arslist@ARSLIST.ORG ** Hello all, I am getting following error whenever I tried to modify help desk form on web client: Invalid password or authentication string for an existing user ARERR 329 Can anybody suggest me how to resolve this issue? My environment details as follows: DB :Oracle 10g Server :Solaris 8 ARS version :6.3 patch 21 Mid Tier version : 7.01 With Regards, Amit B. _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
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Urgent please help! how to refresh table using filters
Thanks in advance. Having email update a back end table, then call filter guide to check data in columns in table. Need to refresh the table before filter call guide to loop thru all rows. Thanks, ~Mary
Re: Urgent please help! how to refresh table using filters
Please explain better what you are doing. If you are using email to update an ARS table directly you cannot fire a filter since this is an API call. You could try an Escalation if you can determine a timing that would work. -Original Message- From: Mary Estrada mestr...@blizzard.com To: arslist arslist@ARSLIST.ORG Sent: Sun, Mar 13, 2011 6:49 pm Subject: Urgent please help! how to refresh table using filters Thanks in advance. Having email update a back end table, then call filter guide to check data in olumns in table. eed to refresh the table before filter call guide to loop thru all rows. Thanks, ~Mary ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
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Re: Urgent please help! how to refresh table using filters
It almost sounds like she has a table field but referring to it as a just a table and back end table is the form the table field is referencing. The way I am reading it she already has the filter guide firing but it is not looping how she expects. If this is the case, and you are using all ARS functionality (table field vs. back end SQL table directly), there is no need to refresh the table field in a filter guide/loop. ARS is smart enough to know how to handle it. A table field is more or less a UI component. The ability to do filter loops was added later (version 6.0 I think) and my belief is ARS uses the table field definition to build the SQL query to get the record set for a filter guide loop. Please describe the issue you are experiencing so we can better help you. My wild guess is that you are doing a push fields with the data in the table field and may need to override filter phasing with *`!* at the end of the filter name. Just a guess with what little we have to work with. Jason On Sun, Mar 13, 2011 at 3:55 PM, Roger Justice rjust2...@aol.com wrote: ** Please explain better what you are doing. If you are using email to update an ARS table directly you cannot fire a filter since this is an API call. You could try an Escalation if you can determine a timing that would work. -Original Message- From: Mary Estrada mestr...@blizzard.com To: arslist arslist@ARSLIST.ORG Sent: Sun, Mar 13, 2011 6:49 pm Subject: Urgent please help! how to refresh table using filters Thanks in advance. Having email update a back end table, then call filter guide to check data in columns in table. Need to refresh the table before filter call guide to loop thru all rows. Thanks, ~Mary _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
OT: Urgent please help! how to refresh table using filters
Just for fun I ran a log to see if my theory is correct. These two (MS) SQL statements were issued right after the Call Guide was issued. SELECT COUNT(*) FROM T1296 WHERE ((T1296.C536870915 = 'Application Accounts') AND (T1296.C536870916 = 0) AND ('ID9C2B20524153EZ5ZTQv6PtoAFVUV' = T1296.C600017002) AND ((T1296.C536870914 LIKE '%%' ) OR (0 != 0)) AND (T1296.C600010001 IS NOT NULL)) ORDER BY 1 ASC SELECT TOP 1001 T1296.C1,C536870914,C600010101 FROM T1296 WHERE ((T1296.C536870915 = 'Application Accounts') AND (T1296.C536870916 = 0) AND ('ID9C2B20524153EZ5ZTQv6PtoAFVUV' = T1296.C600017002) AND ((T1296.C536870914 LIKE '%%' ) OR (0 != 0)) AND (T1296.C600010001 IS NOT NULL)) ORDER BY C536870914 ASC, 1 ASC I thought the *LIKE '%%'* was kind of odd until I looked at the table field qualification: ('Menu Name' = Application Accounts) AND ('Status-Resource' = Active) AND ($GUID$ = 'Parent Request ID-WARDD') AND (('Menu Item' LIKE ((% + $SystemSearch$) + %)) OR ($SystemSearch$ = )) AND ('chkSelectedAccount-WARDD' != $NULL$) The table field works with a character field to limit results based on a keyword, purely for UI purposes. I use the same UI table field in the filter loop. According to my theory it makes complete sense but never thought about it in this context and I didn't consider it when I build the table field query. Jason On Sun, Mar 13, 2011 at 8:37 PM, Jason Miller jason.mil...@gmail.comwrote: It almost sounds like she has a table field but referring to it as a just a table and back end table is the form the table field is referencing. The way I am reading it she already has the filter guide firing but it is not looping how she expects. If this is the case, and you are using all ARS functionality (table field vs. back end SQL table directly), there is no need to refresh the table field in a filter guide/loop. ARS is smart enough to know how to handle it. A table field is more or less a UI component. The ability to do filter loops was added later (version 6.0 I think) and my belief is ARS uses the table field definition to build the SQL query to get the record set for a filter guide loop. Please describe the issue you are experiencing so we can better help you. My wild guess is that you are doing a push fields with the data in the table field and may need to override filter phasing with *`!* at the end of the filter name. Just a guess with what little we have to work with. Jason On Sun, Mar 13, 2011 at 3:55 PM, Roger Justice rjust2...@aol.com wrote: ** Please explain better what you are doing. If you are using email to update an ARS table directly you cannot fire a filter since this is an API call. You could try an Escalation if you can determine a timing that would work. -Original Message- From: Mary Estrada mestr...@blizzard.com To: arslist arslist@ARSLIST.ORG Sent: Sun, Mar 13, 2011 6:49 pm Subject: Urgent please help! how to refresh table using filters Thanks in advance. Having email update a back end table, then call filter guide to check data in columns in table. Need to refresh the table before filter call guide to loop thru all rows. Thanks, ~Mary _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are