Re: mid tier error (ARERR 329)

2011-03-13 Thread Amit
Hello,

 

Still I am facing this issue. The issue is whenever I tried to modify help
desk form on mid tier, I get following error:

 

Invalid password or authentication string for an existing user ARERR 329

 

We are using preference server. I mean we have configured preference server
on config page of mid tier. Should I change to patch 24? Whether it will
solve my issue?

 

Regards,

Amit

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of tristan.rop...@t-online.de
Sent: Tuesday, November 30, 2010 9:16 PM
To: arslist@ARSLIST.ORG
Subject: Re: mid tier error (ARERR 329)

 

** 

Hi,

 

Are you using a preference server ?

 

Tristan
-Original Message-
Date: Mon, 29 Nov 2010 02:41:13 +0100
Subject: Re: mid tier error (ARERR 329)
From: Amit raccons...@gmail.com
To:   arslist@ARSLIST.ORG

** 

Hello ,

 

Thanks for your reply. I have enabled the log but what I found is that
system is trying to extract user information (user who login into the
application) from user_cache schema. This action is not part of any workflow
.

 

With Regards,

 

Amit B.

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of tristan.rop...@t-online.de
Sent: Tuesday, November 30, 2010 8:00 PM
To: arslist@ARSLIST.ORG
Subject: Re: mid tier error (ARERR 329)

 

** 

Hi,

 

Switch on the loging mechanism of the midtier.

 

Tristan
-Original Message-
Date: Mon, 29 Nov 2010 01:31:10 +0100
Subject: mid tier error (ARERR 329)
From: Amit raccons...@gmail.com
To:   arslist@ARSLIST.ORG

** 

Hello all,

 

I am getting following error whenever I tried to modify help desk form on
web client:

 

Invalid password or authentication string for an existing user ARERR 329

 

Can anybody suggest me how to resolve this issue?

 

My environment details as follows:

 

DB :Oracle 10g

 

Server :Solaris 8

 

ARS version :6.3 patch 21

 

Mid Tier version : 7.01

 

With Regards,

 

Amit B.

 

 

 

 

 

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Re: UNSUBSCRIBE

2011-03-13 Thread Hofstetter, Faye
Please remove me from the list

 

Faye Hofstetter

AMP System Development Specialist

Strategy and Transformation

Affiliated Computer Services, Inc.

A Xerox Company

503-753-2814

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Urgent please help! how to refresh table using filters

2011-03-13 Thread Mary Estrada
Thanks in advance.

Having email update a back end table, then call filter guide to check data in 
columns in table.
Need to refresh the table before filter call guide to loop thru all rows.

Thanks,

~Mary


Re: Urgent please help! how to refresh table using filters

2011-03-13 Thread Roger Justice

Please explain better what you are doing.

If you are using email to update an ARS table directly you cannot fire a filter 
since this is an API call. You could try an Escalation if you can determine a 
timing that would work. 






-Original Message-
From: Mary Estrada mestr...@blizzard.com
To: arslist arslist@ARSLIST.ORG
Sent: Sun, Mar 13, 2011 6:49 pm
Subject: Urgent please help! how to refresh table using filters


Thanks in advance.
Having email update a back end table, then call filter guide to check data in 
olumns in table.
eed to refresh the table before filter call guide to loop thru all rows.
Thanks,
~Mary


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WWRUG11 Technology Showcase and other Sponsor Opportunities

2011-03-13 Thread Kelly Deaver
**
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I'd love to talk with you if you are with a company that would be interested in having a booth in our Technology Showcase, sponsoring a meal/party, or one of the other opportunities to inform WWRUG attendees about your company. I can be reached at spon...@wwrug.com.
If you are planning to attend WWRUG11and there is a particular vendor you'd like to meet at the conference, either contact them and ask them to sign up or contact me and tell me about the company you'd like to see. I'll reach out to them and tell them about your desire to see them at WWRUG11.
I look forward to seeing everyoneat WWRUG11in September.
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Re: Urgent please help! how to refresh table using filters

2011-03-13 Thread Jason Miller
It almost sounds like she has a table field but referring to it as a just a
table and back end table is the form the table field is referencing.  The
way I am reading it she already has the filter guide firing but it is not
looping how she expects.

If this is the case, and you are using all ARS functionality (table field
vs. back end SQL table directly), there is no need to refresh the table
field in a filter guide/loop.  ARS is smart enough to know how to handle
it.  A table field is more or less a UI component.  The ability to do filter
loops was added later (version 6.0 I think) and my belief is ARS uses the
table field definition to build the SQL query to get the record set for a
filter guide loop.

Please describe the issue you are experiencing so we can better help you.

My wild guess is that you are doing a push fields with the data in the table
field and may need to override filter phasing with *`!* at the end of the
filter name.  Just a guess with what little we have to work with.

Jason

On Sun, Mar 13, 2011 at 3:55 PM, Roger Justice rjust2...@aol.com wrote:

 **
 Please explain better what you are doing.

 If you are using email to update an ARS table directly you cannot fire a
 filter since this is an API call. You could try an Escalation if you can
 determine a timing that would work.



 -Original Message-
 From: Mary Estrada mestr...@blizzard.com
 To: arslist arslist@ARSLIST.ORG
 Sent: Sun, Mar 13, 2011 6:49 pm
 Subject: Urgent please help! how to refresh table using filters

 Thanks in advance.

 Having email update a back end table, then call filter guide to check data in
 columns in table.
 Need to refresh the table before filter call guide to loop thru all rows.

 Thanks,

 ~Mary


  _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_

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OT: Urgent please help! how to refresh table using filters

2011-03-13 Thread Jason Miller
Just for fun I ran a log to see if my theory is correct.  These two (MS) SQL
statements were issued right after the Call Guide was issued.

SELECT COUNT(*) FROM T1296 WHERE ((T1296.C536870915 = 'Application
Accounts') AND (T1296.C536870916 = 0) AND ('ID9C2B20524153EZ5ZTQv6PtoAFVUV'
= T1296.C600017002) AND ((T1296.C536870914 LIKE   '%%'   ) OR (0 != 0))
AND (T1296.C600010001 IS NOT NULL)) ORDER BY 1 ASC

SELECT TOP 1001  T1296.C1,C536870914,C600010101 FROM T1296 WHERE
((T1296.C536870915 = 'Application Accounts') AND (T1296.C536870916 = 0) AND
('ID9C2B20524153EZ5ZTQv6PtoAFVUV' = T1296.C600017002) AND ((T1296.C536870914
LIKE   '%%'   ) OR (0 != 0)) AND (T1296.C600010001 IS NOT NULL)) ORDER
BY C536870914 ASC, 1 ASC

I thought the *LIKE '%%'* was kind of odd until I looked at the table field
qualification:

('Menu Name' = Application Accounts) AND ('Status-Resource' = Active)
AND ($GUID$ = 'Parent Request ID-WARDD') AND (('Menu Item' LIKE ((% +
$SystemSearch$) + %)) OR ($SystemSearch$ =  )) AND
('chkSelectedAccount-WARDD' != $NULL$)

The table field works with a character field to limit results based on a
keyword, purely for UI purposes.  I use the same UI table field in the
filter loop.  According to my theory it makes complete sense but never
thought about it in this context and I didn't consider it when I build the
table field query.

Jason


On Sun, Mar 13, 2011 at 8:37 PM, Jason Miller jason.mil...@gmail.comwrote:

 It almost sounds like she has a table field but referring to it as a just a
 table and back end table is the form the table field is referencing.  The
 way I am reading it she already has the filter guide firing but it is not
 looping how she expects.

 If this is the case, and you are using all ARS functionality (table field
 vs. back end SQL table directly), there is no need to refresh the table
 field in a filter guide/loop.  ARS is smart enough to know how to handle
 it.  A table field is more or less a UI component.  The ability to do filter
 loops was added later (version 6.0 I think) and my belief is ARS uses the
 table field definition to build the SQL query to get the record set for a
 filter guide loop.

 Please describe the issue you are experiencing so we can better help you.

 My wild guess is that you are doing a push fields with the data in the
 table field and may need to override filter phasing with *`!* at the end
 of the filter name.  Just a guess with what little we have to work with.

 Jason


 On Sun, Mar 13, 2011 at 3:55 PM, Roger Justice rjust2...@aol.com wrote:

 **
 Please explain better what you are doing.

 If you are using email to update an ARS table directly you cannot fire a
 filter since this is an API call. You could try an Escalation if you can
 determine a timing that would work.



 -Original Message-
 From: Mary Estrada mestr...@blizzard.com
 To: arslist arslist@ARSLIST.ORG
 Sent: Sun, Mar 13, 2011 6:49 pm
 Subject: Urgent please help! how to refresh table using filters

 Thanks in advance.

 Having email update a back end table, then call filter guide to check data in
 columns in table.
 Need to refresh the table before filter call guide to loop thru all rows.

 Thanks,

 ~Mary


  _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_




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