Re: SRM association
Yes but that is a very long procedure to find all relations. Looks like I need to build a custom join form. Sent on my BlackBerry® from Vodafone -Original Message- From: ravi rai Sender: "Action Request System discussion list(ARSList)" Date: Sat, 28 Apr 2012 21:17:53 To: Reply-To: arslist@ARSLIST.ORG Subject: Re: SRM association You can check SRID field in all asocciated module CHG_Infrastructure_Change HPD_Help_Desk etc... Date: Fri, 27 Apr 2012 23:31:15 + From: remedyarl...@gmail.com Subject: Re: SRM association To: arslist@ARSLIST.ORG ** Thanks rebecca for the reply, but what if a single SR have multiple IM and CRQ associated with it. What data will AppRequestID hold then. Sent on my BlackBerry® from Vodafone From: "Boyd, Rebecca" Sender: "Action Request System discussion list(ARSList)" Date: Fri, 27 Apr 2012 17:03:12 -0400 To: ReplyTo: arslist@ARSLIST.ORG Subject: Re: SRM association ** Try SRM:Request. You may want to add the AppRequestID (CRQ or INC #) to fields in view. On Fri, Apr 27, 2012 at 6:54 AM, wrote: SRM: 7.6.04 Do we have a form where we can find all IM & CM tickets associated with SRM. I have a issue where even after IM ticket is resolved SRM tickets are still in planning status. I need to find all SRM tickets for which associated tickets are resolved. I am not sure if this is a bug in the system but that would be my second task. Thanks in adv. Sent on my BlackBerry® from Vodafone ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" -- Rebecca BoydApplication AdministratorWake Forest University _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: Issue with Grouping on a Table field
I had a few minutes to try before I thought I would. I added Public permissions to the 3 Request ID fields (it is a join being shown in the table field). The last grouping still doesn't show the records. Jason On Sat, Apr 28, 2012 at 11:11 AM, Jason Miller wrote: > The data from is using row level permission; Submitter/Assignee. I > am experiencing this as an admin user though. If there is a bug with row > level permissions and table field grouping I suppose it isn't too far > fetched that the table field is confused and shows inconsistent results. > > I'll remove the row level permissions this evening and try again. > > Jason > > > On Fri, Apr 27, 2012 at 8:33 PM, Joe Martin D'Souza wrote: > >> ** >> Another thing I seem to vaguely recall at the back of my mind of there >> being trouble with the 112 field when it came to ‘something’ – not sure >> what that something was.. And I do not recall if that was fixed. >> >> Care to check in that direction? Specifically if the user performing that >> refresh, does not have access by way of field 112 on that request, but >> somehow the table field calculates that there is a record, but does not >> display it? It’s a far cry, but when troubleshooting sometimes I’ve seen >> the most vague possibility sometimes is your answer if that is the only >> vague possibility you can think of.. >> >> I guess I’m asking you to eliminate that vague, almost improbable >> possibility.. >> >> Joe >> >> *From:* Jason Miller >> *Sent:* Friday, April 27, 2012 6:41 PM >> *Newsgroups:* public.remedy.arsystem.general >> *To:* arslist@ARSLIST.ORG >> *Subject:* Re: Issue with Grouping on a Table field >> >> ** >> There is a Character Field with a menu that sets the EXTERNAL query and >> refreshes the table field. I am having trouble seeing how that would >> prevent a grouping from showing up. I think I will set the table >> qualification to 1=1 and add the Refresh button back so I can refresh >> manually to rule out any odd timing issues like you describe. >> >> Jason >> >> On Fri, Apr 27, 2012 at 3:07 PM, Joe Martin D'Souza wrote: >> >>> ** >>> >>> Weird... >>> >>> Would you be having any workflow may be getting triggered on Refresh >>> table fire workflow or whatever that option is on the table field display >>> property? >>> >>> I would check along that direction and see if there is anything >>> ‘workflow’ wise that is preventing the display of that last entry.. >>> >>> Joe >>> >>> *From:* Jason Miller >>> *Sent:* Friday, April 27, 2012 5:25 PM >>> *Newsgroups:* public.remedy.arsystem.general >>> *To:* arslist@ARSLIST.ORG >>> *Subject:* Issue with Grouping on a Table field >>> >>> ** Hello everybody, >>> >>> Has anybody seen this issue where the last record in a Table field does >>> not show when the Table is set to Group on a field? >>> >>> In the screen print below you can see there are 4 groupings. The first >>> three grouping show the lines/records in that group. The last grouping >>> (#4) does not show the record in that group. >>> >>> Any ideas? >>> >>> ARS 7.6.04 SP2 on Window with MS SQL >>> >>> [image: Inline image 1] >>> >>> Thanks, >>> Jason >>> >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ >> > > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: Issue with Grouping on a Table field
The data from is using row level permission; Submitter/Assignee. I am experiencing this as an admin user though. If there is a bug with row level permissions and table field grouping I suppose it isn't too far fetched that the table field is confused and shows inconsistent results. I'll remove the row level permissions this evening and try again. Jason On Fri, Apr 27, 2012 at 8:33 PM, Joe Martin D'Souza wrote: > ** > Another thing I seem to vaguely recall at the back of my mind of there > being trouble with the 112 field when it came to ‘something’ – not sure > what that something was.. And I do not recall if that was fixed. > > Care to check in that direction? Specifically if the user performing that > refresh, does not have access by way of field 112 on that request, but > somehow the table field calculates that there is a record, but does not > display it? It’s a far cry, but when troubleshooting sometimes I’ve seen > the most vague possibility sometimes is your answer if that is the only > vague possibility you can think of.. > > I guess I’m asking you to eliminate that vague, almost improbable > possibility.. > > Joe > > *From:* Jason Miller > *Sent:* Friday, April 27, 2012 6:41 PM > *Newsgroups:* public.remedy.arsystem.general > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Issue with Grouping on a Table field > > ** > There is a Character Field with a menu that sets the EXTERNAL query and > refreshes the table field. I am having trouble seeing how that would > prevent a grouping from showing up. I think I will set the table > qualification to 1=1 and add the Refresh button back so I can refresh > manually to rule out any odd timing issues like you describe. > > Jason > > On Fri, Apr 27, 2012 at 3:07 PM, Joe Martin D'Souza wrote: > >> ** >> >> Weird... >> >> Would you be having any workflow may be getting triggered on Refresh >> table fire workflow or whatever that option is on the table field display >> property? >> >> I would check along that direction and see if there is anything >> ‘workflow’ wise that is preventing the display of that last entry.. >> >> Joe >> >> *From:* Jason Miller >> *Sent:* Friday, April 27, 2012 5:25 PM >> *Newsgroups:* public.remedy.arsystem.general >> *To:* arslist@ARSLIST.ORG >> *Subject:* Issue with Grouping on a Table field >> >> ** Hello everybody, >> >> Has anybody seen this issue where the last record in a Table field does >> not show when the Table is set to Group on a field? >> >> In the screen print below you can see there are 4 groupings. The first >> three grouping show the lines/records in that group. The last grouping >> (#4) does not show the record in that group. >> >> Any ideas? >> >> ARS 7.6.04 SP2 on Window with MS SQL >> >> [image: Inline image 1] >> >> Thanks, >> Jason >> > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: SRM association
You can check SRID field in all asocciated module CHG_Infrastructure_Change HPD_Help_Desk etc... Date: Fri, 27 Apr 2012 23:31:15 + From: remedyarl...@gmail.com Subject: Re: SRM association To: arslist@ARSLIST.ORG ** Thanks rebecca for the reply, but what if a single SR have multiple IM and CRQ associated with it. What data will AppRequestID hold then. Sent on my BlackBerry® from Vodafone From: "Boyd, Rebecca" Sender: "Action Request System discussion list(ARSList)" Date: Fri, 27 Apr 2012 17:03:12 -0400 To: ReplyTo: arslist@ARSLIST.ORG Subject: Re: SRM association ** Try SRM:Request. You may want to add the AppRequestID (CRQ or INC #) to fields in view. On Fri, Apr 27, 2012 at 6:54 AM, wrote: SRM: 7.6.04 Do we have a form where we can find all IM & CM tickets associated with SRM. I have a issue where even after IM ticket is resolved SRM tickets are still in planning status. I need to find all SRM tickets for which associated tickets are resolved. I am not sure if this is a bug in the system but that would be my second task. Thanks in adv. Sent on my BlackBerry® from Vodafone ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" -- Rebecca BoydApplication AdministratorWake Forest University _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
AW: Can't access MidTier http://servername/arsys/shared/login.jsp?/arsys/
Chris, > The method StripOffScriptTag(String) is undefined for the type Validator This really does suggest a JSP/jar mismatch. Try installing a new version of Tomcat and drop a Mid Tier war file (I assume you can download) into the webapps directory. John -- SSO Plugin for BMC, HP and more. http://www.javasystemsolutions.com/jss/ssoplugin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
