Re: Pushing data from character field to date field

[Ali A. Musa]

You need to write a filter and update through DIRECT SQL, I have this 
experience with one of my API.

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Karthick
Sent: Tuesday, March 26, 2013 3:00 AM
To: arslist@ARSLIST.ORG
Subject: Pushing data from character field to date field

Hi all,

We have third party application were the data comes to remedy stating form and 
the date/time will be captured in character field. When the datas are moved to 
main form the date are showing different.

Ex.
Staging form

 Character field .
Date/Time field - mm/dd/

When the data is moved to main form it take dd as mm and mm as dd.

Help me on this

Our server timing is in Australia time zone

Sent from my iPhone
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Re: How can I load a form into a view field

[itsm.support]

Hi, 

 

You can perform below action with View Field by ensuring following points:

· Set the text property with the url of the specific form whatever you 
find in mid tier.

· In BMC Remedy User and a browser, contents of a view field do not 
load automatically when user opens a form. 

 

To display the initial value in application, perform one of these steps:

· Select the view and set Default property to True (governs New mode), 
and set user preferences to “Set Fields to Default Values” in New and Search 
modes in the AR System User Preference form. 

· You can also set these user preferences in BMC Remedy User by 
choosing Tools > Options and selecting the Behaviors tab of the Options dialog 
box.

 

Additionally, You can use a Active Link Set Fields action to set the view field 
value to $DEFAULT$ when the form opens. In this case, set the execute on 
condition to Window Loaded.

 

HTH

 

--

Regards,

Nitesh

 

Vyom Labs Pvt. Ltd.

BSM Solutions & Services || ITIL Consulting & Training

Email: [hidden email]  || Web Site: www.vyomlabs.com Follow Vyom Labs 
http://twitter.com/#!/vyomlabs || http://www.linkedin.com/company/vyom-labs

 

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Angus Comber
Sent: Sunday, March 24, 2013 11:26 PM
To: arslist@ARSLIST.ORG
Subject: How can I load a form into a view field

 

I have a landing page with a large view field.  The view field by default 
displays a web page.  

 

I have a button which when clicked I want to load a Remedy form into the view 
field.  I thought it would be an active link push fields but can't work out how 
to do it.  Can anyone help?

 

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Disable Resize of Display Only Form

[Mohamed Abdelaziz]

Is there a way to prevent a display only form "Dialog" mode from being
resized? Is there a way to just keep the "x" button to close the form and
disable the minimize and maximize buttons as well as disableling the ability
to resize the form? I looked at the properties of the form as well as the
menu access and I don't think I came across any property that may achieve
this. 

 

ARS 7.6.04 environment

 

Thanks,

Moe


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ADDM and Wireless Access Points

[Bob Ellington]

Using ADDM 9 to integrate to ITSM 7.6.04.

Has anyone had any luck discovering wireless access points on your network?  
Did you read the MIB's on the LWAP or something else?  

Any advice on this one would be most appreciated, maybe buy you a beer at 
WWRUG13:)

We are also trying to discover VOIP phones if you have any suggestions on that 
too.

Thanks
Bob Ellington
bob.elling...@gmail.com
SAIC/NASA

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Pushing data from character field to date field

[Karthick]

Hi all,

We have third party application were the data comes to remedy stating form and 
the date/time will be captured in character field. When the datas are moved to 
main form the date are showing different. 

Ex.
Staging form

 Character field . 
Date/Time field - mm/dd/

When the data is moved to main form it take dd as mm and mm as dd. 

Help me on this

Our server timing is in Australia time zone

Sent from my iPhone
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Re: [EXTERNAL] Re: Running many (different) Crystal Rpts from same dataset.. pls back me up!

[Stroud, Natalie K]

Alan:

How many records is your query pulling on average and what you have set for the 
max number of records that can be returned on the server?  If your way lets you 
get around the record limit set on the server, that's an argument in favor of 
doing it your way.

Is your CSV created and do your reports run during standard business hours or 
after hours?  Depending on those answers, there's a potential argument there in 
terms of not impacting performance from your users' perspective.

Do you know what's at the heart of your management's concern about data 
"purity"?   I mean, have you ever had them define their concern really, really 
specifically and tie it to a specific business concern in the present as 
opposed to a vague concern caused by some weird problem that they pulled their 
hair out over 15 years ago trying to solve that they still remember?

If it's a case of a couple of records being in the system that aren't in your 
.csv, due to a time lapse between when the CSV is created and when the reports 
are created, is there some compelling business reason why management can't wait 
for the next run of the reports to see those few records or else just check the 
production system?

If you can get a concrete sense of their concern, you could always lay out ALL 
the pros and cons of both ways and ask, "Is this measly X records per week that 
you're concerned about *really* worth all the things we would have to have to 
trade (or risk) in order to get that?" Sometimes people need a little help to 
see the tradeoffs.

Good luck!

Natalie Stroud
SAIC @ Sandia National Laboratories
ARS-ITSM Tester
Albuquerque, NM USA
nkst...@sandia.gov
ITSM 7.6.04 SP2 - Windows 2003 - SQL Server 2008


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj
Sent: Monday, March 25, 2013 3:29 PM
To: arslist@ARSLIST.ORG
Subject: [EXTERNAL] Re: Running many (different) Crystal Rpts from same 
dataset.. pls back me up!

** Well, other than the fact that going directly to the db well in many 
instances not give you what you want in a remedy sence, there is the fact that 
your method pulled from the same db, and has the same data, so yours could be 
argued to be more efficient, and just as pure

On Monday, March 25, 2013, Alan Truelove 
mailto:truelove.a...@yahoo.com>> wrote:
> **
> I am running 6 Crystal Reports (70 of each) from the same SQL dataset (saved 
> as a CSV text file) extracted from Remedy (using API, and getting only the 11 
> fields I need (out of 160..) and 1 week's worth of data out of several years..
> This works just fine.
> Management insists that going to the original database for each of the 420 
> reports is somehow 'purer' (takes much much longer...)
> Any comment welcome, in confidence of course...
> _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: 
> "Where the Answers Are" and have been for 20 years_

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Re: Active Directory Integration Problem

[rajkiran Alle]

Hi,

I am working on this task to sync LDAP records with People form. So in that 
process i created a Vendor form to retrieve records from LDAP table and its 
throwing a error(ARERR [91] RPC call failed : RPC: Unable to receive; 
Asynchronous event occurred) while getting the records but when i search for 
single record its retrieving. We have more than 100k records in LDAP and i am 
guessing its not able to retrieve that a huge number.

Is there any way i can avoid this problem and get all the records in to my 
Vendor form.

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Java 7 (64-bit) Options for Tomcat

[Mike Gould]

Hi List,

Is anyone using Java 7 (64-bit) for Tomcat?

What Java Options are you using?  Have you tired the new Garbage-First (G1)
garbage collector?

Thanks,
Michael Gould
U.S. House of Representatives

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Re: Running many (different) Crystal Rpts from same dataset.. pls back me up!

[Longwing, Lj]

Well, other than the fact that going directly to the db well in many
instances not give you what you want in a remedy sence, there is the fact
that your method pulled from the same db, and has the same data, so yours
could be argued to be more efficient, and just as pure

On Monday, March 25, 2013, Alan Truelove  wrote:
> **
> I am running 6 Crystal Reports (70 of each) from the same SQL dataset
(saved as a CSV text file) extracted from Remedy (using API, and getting
only the 11 fields I need (out of 160..) and 1 week's worth of data out of
several years..
> This works just fine.
> Management insists that going to the original database for each of the
420 reports is somehow 'purer' (takes much much longer...)
> Any comment welcome, in confidence of course...
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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Problem while retrieving records

[rajkiran Alle]

Hi,

I am working on a task to sync LDAP records with People form. So in that 
process i created a Vendor form to retrieve records from LDAP table and its 
throwing a error(ARERR [91] RPC call failed : RPC: Unable to receive; 
Asynchronous event occurred) while getting the records but when i search for 
single record its retrieving. We have more than 100k records in LDAP and i am 
guessing its not able to retrieve that a huge number.

Is there any way i can avoid this problem and get all the records in to my 
Vendor form.

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Re: License considerations for custom approval process

[Axton]

Technically you can work around the license issue by using a display only
form that accepts records from the approvers and uses filters to perform
the actions on the back-end.  Conceptually, this allows writes to data by a
user that is not licensed, but technically a hand-off occurs that takes the
transaction outside the scope of the end user, thus avoiding the license
check.  Legally, this may be a violation, and I am certain it can be argued
both ways, but in the end such a thing is at BMC's discretion to state
whether this would be considered a license violation.  Ask your support
provider if this is a violation; send them a sample def that executes
according to the model outlined; let them hash it out and get back to you.

Axton Grams

On Fri, Mar 22, 2013 at 3:37 AM, Misi Mladoniczky  wrote:

> Hi,
>
> Legal stuff is tricky. David says that BMC are "discussing" an exception
> for
> the approval process...
>
> As this is an approval process, I would probably create Filters that
> immediately tells the main record to continue the process. Would this be
> considered illegal or not, who knows!?
>
> I try to think of the intent of READ licenses when doing something like
> this.
>
> My normal rule of thumb is that the request or something, the end user,
> should
> be able to update his/her records with a READ licenses.
>
> The Approver is not the Requesting End User, but as someone said an
> Approver
> could be anyone, and you are not supposed to have to buy FIXED/FLOAT
> licenses
> to every employee.
>
> Why not give them a FLOAT license? The problem is that they might do
> READ-type
> stuff 99% of the time, but giving them a FLOAT would tie that license 100%
> of
> the time because of the 1% needed for the occasional Approval...
>
> Maybe you could have some FLTR:s in place that changes your Approvers to
> FLOAT
> in the User-form whenever they have an active Approval, and then back to
> READ
> again when they have done the Approval/Rejection?
>
> Please don't refer to this posting in any legal dispute with BMC, I am just
> sharing my thoughts and ideas on the subject ;-)
>
> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
>
> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12):
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
> Find these products, and many free tools and utilities, at http://rrr.se.
>
> > True, and I could display them in a table in a "master" record by
> linking them
> > with a common id.
> >
> > I didn't know if that might be considered cheating or not.  Maybe not as
> long
> > as I don't actually update that master record with their input.
> >
> > David
> >
> >> -Original Message-
> >> From: Action Request System discussion list(ARSList)
> >> [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
> >> Sent: Thursday, March 21, 2013 3:20 AM
> >> To: arslist@ARSLIST.ORG
> >> Subject: Re: License considerations for custom approval process
> >>
> >> Hi,
> >>
> >> If you have a home-grown solution for approvals, why not create one
> record
> >> per approver, with the approvers user-name in the submitter-field.
> >>
> >> When the approver then updates this record with a read-licenses, you can
> >> then have FLTR:s and/or ESCL:s that forwards the process. For example
> >> creating a new approval record for the next approver, or notifies
> someone of
> >> a reject.
> >>
> >> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP
> 2011)
> >>
> >> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12):
> >> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> >> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy
> logs.
> >> Find these products, and many free tools and utilities, at
> http://rrr.se.
> >>
> >> > Ø  approval engine is an exception to the "normal" write license
> >> > requirements.
> >> >
> >> > Clarification.  Currently, that exception is only granted when
> >> > Approval is utilized within a BMC provided solution (e.g. Incident,
> >> Change,
> >> SLM, etc.).
> >> > When used with custom / bespoke applications, the exception is not
> >> > granted and any user modifying data not owned by them requires a write
> >> license.
> >> >
> >> > While discussions about whether the exception should, in fact, be
> >> > extended to non-BMC provided solutions is ongoing, it has not yet been
> >> implemented.
> >> >
> >> > -David J. Easter
> >> > Manager of Product Management, AR System BSM & Atrium Solutions
> >> > Management BMC Software, Inc.
> >> >
> >> > The opinions, statements, and/or suggested courses of action expressed
> >> > in this E-mail do not necessarily reflect those of BMC Software, Inc.
> >> > My voluntary participation in this forum is not intended to convey a
> >> > role as a spokesperson, liaison or public relations representative for
> >> > BMC Software, Inc.
> 

Re: Error while uploading Foundation Data (ver8.1.00)

[Carl Wilson]

Hi,

Looks like you have a mixture of short name and FQDN in the configuration.
This generally confuses the plugin server.

Check the configuration in the AR config file and in the plugin server
configuration and ensure that all references to the server for the Pentaho
Plugin are the same (generally short name with no domain information) e.g.
"CIDCSWDREMAPP3". 

 

  _  

 

Kind Regards,

 

Carl Wilson

 

http://www.missingpiecessoftware.com/

 

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Abhishek Gupta
Sent: 25 March 2013 15:05
To: arslist@ARSLIST.ORG
Subject: Re: Error while uploading Foundation Data (ver8.1.00)

 

** 

arcarte.log entries:

 

INFO  25-03 03:27:24,718 - Carte - Created listener for webserver @ address
: CIDCSWDREMAPP3:2

 

arjavaplugin.log entries:

 

2013-03-25 03:27:39,912 WARN  [pool-4-thread-5] com.bmc.arsys.pluginsvr.d.b
(?:?) - INFO: Java plug-in server has initialized plug-ins for all 5 core
threads. The server is ready to receive RPC calls.
2013-03-25 03:50:06,116 ERROR [pool-4-thread-4]
com.bmc.arsys.pdi.ardbc.ARPentahoPlugin (?:?) - Error while creating an
entry on form UDM:Execution
org.apache.commons.httpclient.NoHttpResponseException: The server
CIDCSWDREMAPP3.ced.corp.cummins.com failed to respond
 at
org.apache.commons.httpclient.HttpMethodBase.readStatusLine(HttpMethodBase.j
ava:1835)
 at
org.apache.commons.httpclient.HttpMethodBase.readResponse(HttpMethodBase.jav
a:1590)
 at
org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:995
)
 at
org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethod
Director.java:397)
 at
org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDir
ector.java:170)
 at
org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:396)
 at
org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:324)
 at org.pentaho.di.cluster.SlaveServer.sendXML(Unknown Source)
 at
com.bmc.arsys.pdi.ardbc.ARPentahoPlugin.createExecutionInstanceForJob(Unknow
n Source)
 at com.bmc.arsys.pdi.ardbc.ARPentahoPlugin.sendObjectToCarteServer(Unknown
Source)
 at com.bmc.arsys.pdi.ardbc.ARPentahoPlugin.createExecutionInstance(Unknown
Source)
 at com.bmc.arsys.pdi.ardbc.ARPentahoPlugin.execute(Unknown Source)
 at com.bmc.arsys.pdi.ardbc.ARPentahoPlugin.execute(Unknown Source)
 at com.bmc.arsys.pdi.ardbc.ARPentahoPlugin.createEntry(Unknown Source)
 at com.bmc.arsys.pluginsvr.plugins.a.ArdbcCreate(Unknown Source)
 at com.bmc.arsys.pluginsvr.a.ArEsArdbcCreate_5(Unknown Source)
 at com.bmc.arsys.pluginsvr.a.ArEsArdbcCreate_4(Unknown Source)
 at com.bmc.arsys.arrpc.ARPluginServerDispatcher.dispatchOncRpcCall(Unknown
Source)
 at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.dispatchCall(Unknown Source)
 at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.if(Unknown Source)
 at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.processRpcCall(Unknown Source)
 at com.bmc.arsys.arrpc.nio.ArRpcCallHandler$Processor.run(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
 at java.lang.Thread.run(Unknown Source)
2013-03-25 03:50:06,118 ERROR [pool-4-thread-4]
com.bmc.arsys.pluginsvr.plugins.a (?:?) - createEntry() FAILs in plugin:
ARSYS.ARDBC.PENTAHO
ERROR (8753): Error in plugin; The server
CIDCSWDREMAPP3.ced.corp.cummins.com failed to respond
 at com.bmc.arsys.pdi.ardbc.ARPentahoPlugin.createEntry(Unknown Source)
 at com.bmc.arsys.pluginsvr.plugins.a.ArdbcCreate(Unknown Source)
 at com.bmc.arsys.pluginsvr.a.ArEsArdbcCreate_5(Unknown Source)
 at com.bmc.arsys.pluginsvr.a.ArEsArdbcCreate_4(Unknown Source)
 at com.bmc.arsys.arrpc.ARPluginServerDispatcher.dispatchOncRpcCall(Unknown
Source)
 at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.dispatchCall(Unknown Source)
 at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.if(Unknown Source)
 at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.processRpcCall(Unknown Source)
 at com.bmc.arsys.arrpc.nio.ArRpcCallHandler$Processor.run(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
 at java.lang.Thread.run(Unknown Source)



On Mon, Mar 25, 2013 at 5:45 PM, SUBSCRIBE arslist Aditya Sharma
 wrote:

** 

Can you paste what are the entries coming up in "arcarte" log file.

Sent from my BlackBerryR smartphone from !DEA

  _  

From: Abhishek Gupta  

Sender: "Action Request System discussion list(ARSList)"
 

Date: Mon, 25 Mar 2013 17:05:46 +0530

To: 

ReplyTo: arslist@ARSLIST.ORG 

Subject: Error while uploading Foundation Data (ver8.1.00)

 

** 

Hi list,

 

While trying to run a Data Load job from the Data Management Console on
version 8.1.00 the Load step is stucked in "In Progress" state for long time
and we get the following error in arerror log :

Mon Mar 25 03:50:06 2013  390620 : Error in plugin : The server

Re: Error while uploading Foundation Data (ver8.1.00)

[Abhishek Gupta]

arcarte.log entries:

INFO  25-03 03:27:24,718 - Carte - Created listener for webserver @ address
: CIDCSWDREMAPP3:2

arjavaplugin.log entries:

2013-03-25 03:27:39,912 WARN  [pool-4-thread-5] com.bmc.arsys.pluginsvr.d.b
(?:?) - INFO: Java plug-in server has initialized plug-ins for all 5 core
threads. The server is ready to receive RPC calls.
2013-03-25 03:50:06,116 ERROR [pool-4-thread-4]
com.bmc.arsys.pdi.ardbc.ARPentahoPlugin (?:?) - Error while creating an
entry on form UDM:Execution
org.apache.commons.httpclient.NoHttpResponseException: The server
CIDCSWDREMAPP3.ced.corp.cummins.com failed to respond
 at
org.apache.commons.httpclient.HttpMethodBase.readStatusLine(HttpMethodBase.java:1835)
 at
org.apache.commons.httpclient.HttpMethodBase.readResponse(HttpMethodBase.java:1590)
 at
org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:995)
 at
org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:397)
 at
org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:170)
 at
org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:396)
 at
org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:324)
 at org.pentaho.di.cluster.SlaveServer.sendXML(Unknown Source)
 at
com.bmc.arsys.pdi.ardbc.ARPentahoPlugin.createExecutionInstanceForJob(Unknown
Source)
 at com.bmc.arsys.pdi.ardbc.ARPentahoPlugin.sendObjectToCarteServer(Unknown
Source)
 at com.bmc.arsys.pdi.ardbc.ARPentahoPlugin.createExecutionInstance(Unknown
Source)
 at com.bmc.arsys.pdi.ardbc.ARPentahoPlugin.execute(Unknown Source)
 at com.bmc.arsys.pdi.ardbc.ARPentahoPlugin.execute(Unknown Source)
 at com.bmc.arsys.pdi.ardbc.ARPentahoPlugin.createEntry(Unknown Source)
 at com.bmc.arsys.pluginsvr.plugins.a.ArdbcCreate(Unknown Source)
 at com.bmc.arsys.pluginsvr.a.ArEsArdbcCreate_5(Unknown Source)
 at com.bmc.arsys.pluginsvr.a.ArEsArdbcCreate_4(Unknown Source)
 at com.bmc.arsys.arrpc.ARPluginServerDispatcher.dispatchOncRpcCall(Unknown
Source)
 at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.dispatchCall(Unknown Source)
 at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.if(Unknown Source)
 at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.processRpcCall(Unknown Source)
 at com.bmc.arsys.arrpc.nio.ArRpcCallHandler$Processor.run(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
 at java.lang.Thread.run(Unknown Source)
2013-03-25 03:50:06,118 ERROR [pool-4-thread-4]
com.bmc.arsys.pluginsvr.plugins.a (?:?) - createEntry() FAILs in plugin:
ARSYS.ARDBC.PENTAHO
ERROR (8753): Error in plugin; The server
CIDCSWDREMAPP3.ced.corp.cummins.com failed to respond
 at com.bmc.arsys.pdi.ardbc.ARPentahoPlugin.createEntry(Unknown Source)
 at com.bmc.arsys.pluginsvr.plugins.a.ArdbcCreate(Unknown Source)
 at com.bmc.arsys.pluginsvr.a.ArEsArdbcCreate_5(Unknown Source)
 at com.bmc.arsys.pluginsvr.a.ArEsArdbcCreate_4(Unknown Source)
 at com.bmc.arsys.arrpc.ARPluginServerDispatcher.dispatchOncRpcCall(Unknown
Source)
 at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.dispatchCall(Unknown Source)
 at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.if(Unknown Source)
 at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.processRpcCall(Unknown Source)
 at com.bmc.arsys.arrpc.nio.ArRpcCallHandler$Processor.run(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
 at java.lang.Thread.run(Unknown Source)


On Mon, Mar 25, 2013 at 5:45 PM, SUBSCRIBE arslist Aditya Sharma <
heloits...@gmail.com> wrote:

> ** **
> Can you paste what are the entries coming up in "arcarte" log file.
> Sent from my BlackBerry® smartphone from !DEA
> --
> *From: *Abhishek Gupta 
> *Sender: *"Action Request System discussion list(ARSList)" <
> arslist@ARSLIST.ORG>
> *Date: *Mon, 25 Mar 2013 17:05:46 +0530
> *To: *
> *ReplyTo: *arslist@ARSLIST.ORG
> *Subject: *Error while uploading Foundation Data (ver8.1.00)
>
> **
>  Hi list,
>
> While trying to run a Data Load job from the Data Management Console on
> version 8.1.00 the Load step is stucked in "In Progress" state for long
> time and we get the following error in arerror log :
> Mon Mar 25 03:50:06 2013  390620 : Error in plugin : The server
>  failed to respond (ARERR 8753)
> Mon Mar 25 03:50:05 2013  390620 : An application command failed. (ARERR
> 4554)
> Mon Mar 25 03:50:05 2013 Application-Delete-Entry "DMT:Action"
> 0001404
>
> Please provide a solution for the same.
> --
> *Thanks and Regards,*
> *Abhishek Gupta*
> _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_




-- 
*Thanks and Regards,*
*Abhishek Gupta*
*Cross Functional Services*
*HCL Technologies Ltd.-Infrastructure Service Division*
*F-8&9,Sector 3 Noida*

__

Re: Manage Knowledge Sources - Rebuild Index

[Jamie]

You will also use them if you need to modify the weights and other config 
settings for RKM.

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Running many (different) Crystal Rpts from same dataset.. pls back me up!

[Alan Truelove]

I am running 6 Crystal Reports (70 of each) from the same SQL dataset (saved as 
a CSV text file) extracted from Remedy (using API, and getting only the 11 
fields I need (out of 160..) and 1 week's worth of data out of several years..
This works just fine.
Management insists that going to the original database for each of the 420 
reports is somehow 'purer' (takes much much longer...)
Any comment welcome, in confidence of course...

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Re: How can I load a form into a view field

[Longwing, Lj]

There are better ways in 7.6.04 than that, it is special open window
actions with a view field as the target, much better than the old setfield
method

On Monday, March 25, 2013, Andre, Jacques  wrote:
> Hi Angus,
>
> To load a form into a view field, you need to do a "Setfield" operation
with the view field as the target.
>
> If you just want to load an empty form then use the syntax
>
> http:///arsys/forms//
>
> If you want to open a form in the view field and load a specific record,
then you will need to use a direct access URL.
>
> http://
/arsys/servlet/ViewFormServlet?form=&server=&qual=
>
> This is covered in the BMC Remedy Mid-Tier guide for 7.6.4 on page 78
>
> Hope this helps.
>
> Jacques Andre | Senior Software Engineer – BMC Remedy
> Savvis, A CenturyLink Company
>
>
> -Original Message-
> From: Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] On Behalf Of Angus Comber
> Sent: 24 March 2013 17:56
> To: arslist@ARSLIST.ORG
> Subject: How can I load a form into a view field
>
> I have a landing page with a large view field.  The view field by default
displays a web page.
>
> I have a button which when clicked I want to load a Remedy form into the
view field.  I thought it would be an active link push fields but can't
work out how to do it.  Can anyone help?
>
>
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> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the
Answers Are, and have been for 20 years"
>
> This message contains information which may be confidential and/or
privileged. Unless you are the intended recipient (or authorized to receive
for the intended recipient), you may not read, use, copy or disclose to
anyone the message or any information contained in the message. If you have
received the message in error, please advise the sender by reply e-mail and
delete the message and any attachment(s) thereto without retaining any
copies.
>
>
>
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>

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Re: Error while uploading Foundation Data (ver8.1.00)

[SUBSCRIBE arslist Aditya Sharma]

Can you paste what are the entries coming up in "arcarte" log file.

Sent from my BlackBerry® smartphone from !DEA

-Original Message-
From: Abhishek Gupta 
Sender:   "Action Request System discussion list(ARSList)" 

Date: Mon, 25 Mar 2013 17:05:46 
To: 
Reply-To: arslist@ARSLIST.ORG
Subject: Error while uploading Foundation Data (ver8.1.00)

Hi list,

While trying to run a Data Load job from the Data Management Console on
version 8.1.00 the Load step is stucked in "In Progress" state for long
time and we get the following error in arerror log :
Mon Mar 25 03:50:06 2013  390620 : Error in plugin : The server
 failed to respond (ARERR 8753)
Mon Mar 25 03:50:05 2013  390620 : An application command failed. (ARERR
4554)
Mon Mar 25 03:50:05 2013 Application-Delete-Entry "DMT:Action"
0001404

Please provide a solution for the same.
-- 
*Thanks and Regards,*
*Abhishek Gupta*

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Error while uploading Foundation Data (ver8.1.00)

[Abhishek Gupta]

Hi list,

While trying to run a Data Load job from the Data Management Console on
version 8.1.00 the Load step is stucked in "In Progress" state for long
time and we get the following error in arerror log :
Mon Mar 25 03:50:06 2013  390620 : Error in plugin : The server
 failed to respond (ARERR 8753)
Mon Mar 25 03:50:05 2013  390620 : An application command failed. (ARERR
4554)
Mon Mar 25 03:50:05 2013 Application-Delete-Entry "DMT:Action"
0001404

Please provide a solution for the same.
-- 
*Thanks and Regards,*
*Abhishek Gupta*

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Re: How can I load a form into a view field

[Misi Mladoniczky]

Hi,

It is unfortunately not obvious how to do this.

What you do is an Open Window action.

Target Location should be set to , and then you must specify something
like VF536870913, wher "VF" is a fixed string, and the number is the field id
of your view-field.

Easy, right ;-)

Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)

Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.

> I have a landing page with a large view field.  The view field by default
displays a web page.
> I have a button which when clicked I want to load a Remedy form into the
view
> field.  I thought it would be an active link push fields but can't work out
how to do it.  Can anyone help?
> ___
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> "Where the Answers Are, and have been for 20 years"

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Re: How can I load a form into a view field

[Andre, Jacques]

Hi Angus,

To load a form into a view field, you need to do a "Setfield" operation with 
the view field as the target.

If you just want to load an empty form then use the syntax

http:///arsys/forms//

If you want to open a form in the view field and load a specific record, then 
you will need to use a direct access URL.

http:///arsys/servlet/ViewFormServlet?form=&server=&qual=

This is covered in the BMC Remedy Mid-Tier guide for 7.6.4 on page 78

Hope this helps.

Jacques Andre | Senior Software Engineer – BMC Remedy
Savvis, A CenturyLink Company


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Angus Comber
Sent: 24 March 2013 17:56
To: arslist@ARSLIST.ORG
Subject: How can I load a form into a view field

I have a landing page with a large view field.  The view field by default 
displays a web page.  

I have a button which when clicked I want to load a Remedy form into the view 
field.  I thought it would be an active link push fields but can't work out how 
to do it.  Can anyone help?

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Are, and have been for 20 years"

This message contains information which may be confidential and/or privileged. 
Unless you are the intended recipient (or authorized to receive for the 
intended recipient), you may not read, use, copy or disclose to anyone the 
message or any information contained in the message. If you have received the 
message in error, please advise the sender by reply e-mail and delete the 
message and any attachment(s) thereto without retaining any copies.


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