Re: Question related to placeholder forms

2013-06-14 Thread Sagar Valse
Hi Ryan,

Thanks a lot!!!
The issue got resolved.The blank placeholder was there in the database.
Just wondering how the blank placeholder got created.


On Thu, Jun 13, 2013 at 6:59 PM, Downing, Ryan ryan_down...@bmc.com wrote:

 **

 Hi Sagar,

 ** **

 You said you “tried” deleting the blank placeholder. Did it delete? Or did
 you get the error when you tried to delete?

 ** **

 Perform the following SQL query:

 ** **

 select name,schemaId from arschema

 ** **

 You should not have any entries in the arschema form with a NULL name
 value. If you do have any entries with a NULL value try the following:

 ** **

 **1.   **BACKUP your database

 **2.   **Delete the entry or entries in arschema where the name is
 NULL

 **3.   **Now try and create/modify/delete on any other form

 ** **

 Hopefully this will allow you to save/modify other forms…..

 ** **

 I hope this helps,

 ** **

 Regards,

 Ryan.

 ** **

 *From:* Action Request System discussion list(ARSList) [mailto:
 arslist@ARSLIST.ORG] *On Behalf Of *Sagar Valse
 *Sent:* Thursday, June 13, 2013 5:24 AM
 *To:* arslist@ARSLIST.ORG
 *Subject:* Fwd: Question related to placeholder forms

 ** **

 ** 

 ** **

  Hi Ryan\David,
  

 I am facing similar issue and i tried deleting the blank placeholder as
 well.

 But still i was getting same error.

 Did you got any solution for issue.

 Thanks and Regards,
 Sagar Valse 



 ** 

 Hi David,

  

 Can you delete the “placeholder” form? It appears this particular
 placeholder form is corrupt. As you stated…even placeholder forms require a
 name.

  

 Do you know what imported workflow would have created the placeholder form?
 

  

 As an FYI:

  

 Importing shared workflow not owned by the application

 When you import an application definition file that contains shared
 workflow not owned by the application, AR System can create a
 non-functional *placeholder form*

 for each external form associated with the shared workflow. This allows
 developers to modify the shared workflow owned by another application
 without installing the integrated application on the development server. It
 also ensures that the complete list of associated forms is preserved with
 any shared workflow.

 Placeholder forms are created during application import in these cases:***
 *

 · The import definition contains shared workflow from another
 application that

 includes a Push Fields or Set Fields action. In this case, a placeholder
 is created for the external form used by the Push Fields or Set Fields
 action.

 · The server configuration file (ar.cfg or ar.conf) contains the
 option Create-Workflow-Placeholders: T. In this case, a placeholder form is
 created for any external form associated with the shared workflow,
 regardless of the workflow action type.

 A placeholder form has no fields and can only be deleted. If the actual
 definition of a placeholder form is imported, it replaces the existing
 placeholder. In the Forms object list in BMC Remedy Developer Studio,
 placeholder forms are identified as form type “None”. When importing an
 application definition that contains shared workflow not owned by the
 application, the workflow object is created if it does not already exist.
 If the workflow object already exists, only the list of associated forms is
 updated. If the application that owns the shared workflow object is later
 imported, the workflow is replaced.

  

 If the placeholder form can be deleted then I am hoping at that point you
 can create/save other forms.

  

 Regards,

 Ryan.

  

 *From:* Action Request System discussion list(ARSList) [mailto:
 arslist@ARSLIST.ORG] *On Behalf Of *Longwing, Lj
 *Sent:* Tuesday, April 16, 2013 2:00 PM


 *To:* arslist@ARSLIST.ORG
 *Subject:* Re: Question related to placeholder forms

  

 ** 

 Ok, in that scenario, I can guarantee you that another form isn't at play.
  To be able to help we will need the actual message that you are receiving,
 including error number, and if you could also turn on SQL Logging on the
 server before you do the save, and include the relevant portions of the log
 with the reply, that would also help.

  

 On Tue, Apr 16, 2013 at 11:43 AM, Drake, David david.dr...@kbslp.com
 wrote:

 ** 

 Dev Studio

  

 *David Drake*

 *Application Systems Analyst*

 *ITSM Application Support**
 Koch Business Solutions, LP** *

 *email: *david.drake@*kbslp.com* david.dr...@kbslp.com* | **office:
 316-828-6113**| **cell: 316-200-1991*

 *Error! Filename not specified.* http://myitsupport/* *

  

 *From:* Action Request System discussion list(ARSList) [mailto:
 arslist@ARSLIST.ORG] *On Behalf Of *Longwing, Lj
 *Sent:* Tuesday, April 16, 2013 12:20 PM
 *To:* arslist@ARSLIST.ORG
 *Subject:* Re: 

Re: Question related to placeholder forms

2013-06-14 Thread Downing, Ryan
Hi Sagar,

I am glad to see that this resolved your issue  :)

Unfortunately, I cannot tell you how the entry became corrupt to begin with. 
During the import of workflow that referenced a form that did not existan 
entry was created in arschema to allow for the import of associated workflow. 
Somehow the name got NULL'ed out   :(

Anyways, glad to hear you are again up and running.

Regards,
Ryan.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sagar Valse
Sent: Friday, June 14, 2013 2:41 AM
To: arslist@ARSLIST.ORG
Subject: Re: Question related to placeholder forms

**
Hi Ryan,
Thanks a lot!!!
The issue got resolved.The blank placeholder was there in the database.
Just wondering how the blank placeholder got created.

On Thu, Jun 13, 2013 at 6:59 PM, Downing, Ryan 
ryan_down...@bmc.commailto:ryan_down...@bmc.com wrote:
**
Hi Sagar,

You said you tried deleting the blank placeholder. Did it delete? Or did you 
get the error when you tried to delete?

Perform the following SQL query:

select name,schemaId from arschema

You should not have any entries in the arschema form with a NULL name value. If 
you do have any entries with a NULL value try the following:


1.   BACKUP your database

2.   Delete the entry or entries in arschema where the name is NULL

3.   Now try and create/modify/delete on any other form

Hopefully this will allow you to save/modify other forms.

I hope this helps,

Regards,
Ryan.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Sagar 
Valse
Sent: Thursday, June 13, 2013 5:24 AM
To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Subject: Fwd: Question related to placeholder forms

**

 Hi Ryan\David,

I am facing similar issue and i tried deleting the blank placeholder as well.
But still i was getting same error.
Did you got any solution for issue.
Thanks and Regards,
Sagar Valse


**
Hi David,

Can you delete the placeholder form? It appears this particular placeholder 
form is corrupt. As you stated...even placeholder forms require a name.

Do you know what imported workflow would have created the placeholder form?

As an FYI:

Importing shared workflow not owned by the application
When you import an application definition file that contains shared workflow 
not owned by the application, AR System can create a non-functional placeholder 
form
for each external form associated with the shared workflow. This allows 
developers to modify the shared workflow owned by another application without 
installing the integrated application on the development server. It also 
ensures that the complete list of associated forms is preserved with any shared 
workflow.
Placeholder forms are created during application import in these cases:

* The import definition contains shared workflow from another 
application that
includes a Push Fields or Set Fields action. In this case, a placeholder is 
created for the external form used by the Push Fields or Set Fields action.

* The server configuration file (ar.cfg or ar.conf) contains the option 
Create-Workflow-Placeholders: T. In this case, a placeholder form is created 
for any external form associated with the shared workflow, regardless of the 
workflow action type.
A placeholder form has no fields and can only be deleted. If the actual 
definition of a placeholder form is imported, it replaces the existing 
placeholder. In the Forms object list in BMC Remedy Developer Studio, 
placeholder forms are identified as form type None. When importing an 
application definition that contains shared workflow not owned by the 
application, the workflow object is created if it does not already exist. If 
the workflow object already exists, only the list of associated forms is 
updated. If the application that owns the shared workflow object is later 
imported, the workflow is replaced.

If the placeholder form can be deleted then I am hoping at that point you can 
create/save other forms.

Regards,
Ryan.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, 
Lj
Sent: Tuesday, April 16, 2013 2:00 PM

To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Subject: Re: Question related to placeholder forms

**
Ok, in that scenario, I can guarantee you that another form isn't at play.  To 
be able to help we will need the actual message that you are receiving, 
including error number, and if you could also turn on SQL Logging on the server 
before you do the save, and include the relevant portions of the log with the 
reply, that would also help.

On Tue, Apr 16, 2013 at 11:43 AM, Drake, David 
david.dr...@kbslp.commailto:david.dr...@kbslp.com wrote:
**
Dev Studio

David Drake
Application Systems Analyst
ITSM Application Support
Koch Business Solutions, LP
email: david.dr...@kbslp.commailto:david.dr...@kbslp.com | office: 

Re: Work Order Console issue

2013-06-14 Thread Brittain, Mark
Hi Akshay,

I will take a look at your recommendation and see if it is better than what I 
can up with.  Basically I defaulted the Location Company to the company all 
user belong, the Operating Company. Now the WO display in the console but I may 
have caused other issues yet uncovered :)

Thanks
Mark

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of itsm.support
Sent: Friday, June 14, 2013 12:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: Work Order Console issue

**
Hi Mark,

Please check below details for your issue:

Cause:

When we open WO Console, an Active Link 'WOI:WOC:ServiceCall_0_Initialized' 
sets COMPANY field with value of company name of user currently logged in (in 
our case - Company A).
Click 'More Filters' link on WO Console RHS top. Click the contacts tab and 
check the Company Name in field Company (Requested By section)

[cid:image001.png@01CE68DC.87CD36F0]


When you clear this field and click on Apply (you can also click on Clear All 
button directly besides Apply), the Work Order Ticket for Company B will 
reflect in the WO Console table.

However, there is a defect in this too. When you select another company in the 
drop-down list, no value appears on the WO console.
This is because of an Active Link which builds the qualification for the WO 
Console Table field. The ACTL name is 'WOI:WOC:AdvancedQBE_Build_RQBCompany'.

Changes required:

ACTL Name : WOI:WOC:AdvancedQBE_Build_RQBCompany

Action: Set Fields

Value Field:
Old value -(($z1D_AdvancedQBE$ +  AND 'Company' = ) + $Company$) + 
Corrected Value -(($z1D_AdvancedQBE$ +  AND 'Customer Company' = ) + 
$Company$) + 

This will resolve the issue.

--
Regards,
Akshay

Vyom Labs Pvt. Ltd.
BSM Solutions  Services || ITIL Consulting  Training
Email: [hidden 
email]http://ars-action-request-system.1093659.n2.nabble.com/user/SendEmail.jtp?type=nodenode=7583733i=0
  || Web Site: www.vyomlabs.comhttp://www.vyomlabs.com Follow Vyom Labs 
http://twitter.com/#!/vyomlabshttp://twitter.com/#%21/vyomlabs || 
http://www.linkedin.com/company/vyom-labs

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Tuesday, June 11, 2013 9:30 PM
To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Subject: Work Order Console issue

**
Hi All,

I am attempting to create Work Orders on a scheduled basis. I have a form that 
holds the company, work to be done and when the Work Order is to be created. 
Then I have an escalation that creates the Work Order. This part works fine and 
the Work Order is displayed in the Overview Console. If I created the Work 
Order for the Operating  Company it also appears in the Work Order Console. If 
I create the Work Order for a Customer Company the WO does not appear in the WO 
Console.

I have printed out the work orders and compared field by field and can't find 
any significant difference other than the Assignee Groups (112) which may have 
the company group number or some random group number. In the case of the 
Operating Company I got a random number, Customer Companies were hit and miss 
on company group number or random.

Any thoughts ideas would greatly be appreciated.

ARS 7.6.04 SP3
ITSM 7.6.04 SP3

Thanks
Mark

Mark Brittain
Remedy Developer
ITILv3 Foundation
NaviSite - A Time Warner Cable Company
mbritt...@navisite.commailto:mbritt...@navisite.com
Office: 315-453-2912 x5335
Mobile: 315-882.5360
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inline: image001.pnginline: image002.gif

BOA issues -- running in parallel

2013-06-14 Thread patrick zandi
We have an ARS 7.1 server P11 --- and We had BOA 7.6.04 (I believe) which
worked fine until the JAVA was incompatible, with security .. so we decided
to create another server

So we did a compatibility check with the latest version and all the lovely
tickets with customer support about using 7.6.06.
with the understanding was you can use these in unison so you can verify
all was working correctly and verify all your reports prior to the shutdown
of the system (old BOA)...

However: we Questioned the customer support several times, and when in the
middle we noticed something not obvious and asked a question back to
customer support who told us when you put in the 7.6.06 your lose your
reports from the old system cause it wipes out or somehow updates the
oracle db tables and breaks the old reporting system.

They cannot seem to tell us what tables are modified or any more details
that what I typed in the email.. quiet frankly.

Anyone have experience in this and seen this before?

Also we were promised that we could take old reports from one universe and
move them no problem: however documentation is Extremely lacking and
contradictory at many locations, providing different solutions without
details.

Anyone want to throw me a bone..  hints tips tricks, that work.. thanks


-- 
Patrick Zandi

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Webservice issue

2013-06-14 Thread Anantha Jeyaprakash
Hello,

I am trying to call a 3rd party webservice in a filter. I have done input
and output mappings.
When the filter call the WSDL, we are getting the below error. Any one
familiar on this error.

ARERR [9130] Error encountered while executing a Web Service : Fatal Error:
URI=null Line=2: Element type ns0:ROOT must be followed by either
attribute specifications,  or /

Thanks
Jey

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ARS 8,.1 Crystal Server 2011

2013-06-14 Thread Hamilton, Scott
Upgrading Server to ARS 8.1 and I was advised that I need to upgrade from 
Crystal Reports Server XI to Crystal Server 2011.  When contacting SAP, they 
indicated that some special type of Crystal Server 2011 is required, but there 
is no such documentation in the Product Compatibility Supported Configurations. 
 I want to confirm that I simply need a named five-pack license for Crystal 
Server 2011.

Thanks,

Scott Hamilton
City of Cambridge

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Re: Webservice issue

2013-06-14 Thread Karthik
can you consume the web service fine with SOAPUI or any other similar tool?

Regards,
Karthik


On 14 June 2013 21:00, Anantha Jeyaprakash mrwebminis...@gmail.com wrote:

 **
 Hello,

 I am trying to call a 3rd party webservice in a filter. I have done input
 and output mappings.
 When the filter call the WSDL, we are getting the below error. Any one
 familiar on this error.

 ARERR [9130] Error encountered while executing a Web Service : Fatal
 Error: URI=null Line=2: Element type ns0:ROOT must be followed by either
 attribute specifications,  or /

 Thanks
 Jey
 _ARSlist: Where the Answers Are and have been for 20 years_




-- 
- Karthik

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AR Report and Selection Field

2013-06-14 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
We added a new attribute to the Base Element form awhile ago (a simple
selection field).  It's a Yes, No field.

 

When trying to create an AR Report with the selection field in the
qualification, it gives us errors when we choose:

 

'SIPRINET' =  No  but not if we request 'SIPRINET' = Yes

 

Isn't that weird?  The error is:  Qualification line error (ARERR
4558) and Value Specified for selection not one of the defined values
for this field.

 

So I changed it to SIPRINET = 200 which is the ID they gave for the No
selection in the attribute.  I was able to save the report and run it.

 

When I went back to the qualification in the report, it was set to
'SIPRINET' = No\

 

Why would we have to add the \ to the qualification?

 

When I got straight to the Base Element form and click on Advanced
Search it allows me to set the qualification as 'SIPRINET' =  No
without any problems.

 

Lisa Kemes

Remedy Consultant

Dev Technology Group

DLA Office: (717) 770-6437

Cell Phone: (717) 602-6430

lisa.ke...@devtechnology.com

 

 


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Re: AR Report and Selection Field

2013-06-14 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
Sorry, broke the cardinal rule:

ARS 7.6.04 SP2 Linux
Oracle
Midtier 7.6.04 SP3

-Original Message-
From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS 
Sent: Friday, June 14, 2013 12:10 PM
To: arslist@ARSLIST.ORG
Subject: AR Report and Selection Field

We added a new attribute to the Base Element form awhile ago (a simple
selection field).  It's a Yes, No field.

 

When trying to create an AR Report with the selection field in the
qualification, it gives us errors when we choose:

 

'SIPRINET' =  No  but not if we request 'SIPRINET' = Yes

 

Isn't that weird?  The error is:  Qualification line error (ARERR
4558) and Value Specified for selection not one of the defined values
for this field.

 

So I changed it to SIPRINET = 200 which is the ID they gave for the No
selection in the attribute.  I was able to save the report and run it.

 

When I went back to the qualification in the report, it was set to
'SIPRINET' = No\

 

Why would we have to add the \ to the qualification?

 

When I got straight to the Base Element form and click on Advanced
Search it allows me to set the qualification as 'SIPRINET' =  No
without any problems.

 

Lisa Kemes

Remedy Consultant

Dev Technology Group

DLA Office: (717) 770-6437

Cell Phone: (717) 602-6430

lisa.ke...@devtechnology.com

 

 

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long itsm install times

2013-06-14 Thread Tipton, Matthew S.
We have seen long times upgrading our ITSM from 7.6.04 to 8.1. Perhaps this is 
normal as this is a big portion of the data and apps in an AR/ITSM system but 
we are wondering if others are seeing similar long times? Here is the question 
and reply we posted to BMC Support.

We followed the suggestions in the url they gave but still had long times 
upgrading (12-18 hours).


Are these long install times(12-18 hours) even when successful installs occur 
common when upgrading ITSM from 7.6.04 to 8.1?

BMC: It totally depends on the data and resources. It could be normal at times.

 

Are there any settings or reccomendations we could follow that could 
potentinally speed up this process time for the ITSM install?

BMC: I suggest you to please follow all guidlines

https://docs.bmc.com/docs/display/public/itsm81/BMC+Remedy+ITSM+upgrade+recommendations

it will promt to enter BMC support login credentials.

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Re: AR Report and Selection Field

2013-06-14 Thread Grooms, Frederick W
What does the Selection field have for its attribute values (and alias value) 
if you look at it in Dev Studio?   Is there a space or control character in the 
Alias or something?

Fred


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION 
OPERATIONS
Sent: Friday, June 14, 2013 11:11 AM
To: arslist@ARSLIST.ORG
Subject: Re: AR Report and Selection Field

Sorry, broke the cardinal rule:

ARS 7.6.04 SP2 Linux
Oracle
Midtier 7.6.04 SP3

-Original Message-
From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS 
Sent: Friday, June 14, 2013 12:10 PM
To: arslist@ARSLIST.ORG
Subject: AR Report and Selection Field

We added a new attribute to the Base Element form awhile ago (a simple
selection field).  It's a Yes, No field.

When trying to create an AR Report with the selection field in the
qualification, it gives us errors when we choose:

'SIPRINET' =  No  but not if we request 'SIPRINET' = Yes

Isn't that weird?  The error is:  Qualification line error (ARERR
4558) and Value Specified for selection not one of the defined values
for this field.

So I changed it to SIPRINET = 200 which is the ID they gave for the No
selection in the attribute.  I was able to save the report and run it.

When I went back to the qualification in the report, it was set to
'SIPRINET' = No\

Why would we have to add the \ to the qualification?

When I got straight to the Base Element form and click on Advanced
Search it allows me to set the qualification as 'SIPRINET' =  No
without any problems.

Lisa Kemes
Remedy Consultant
Dev Technology Group
DLA Office: (717) 770-6437
Cell Phone: (717) 602-6430
lisa.ke...@devtechnology.com

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Re: AR Report and Selection Field

2013-06-14 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
It looks fine in Dev Studio.  It was created as an Attribute under the
BMC_BaseElement Class.  It was created as a selection field like this:

Enum Type: Customer
Values: Yes;No
ID Values: 100;200
Default Value: 200

Should there be another semi colon after No  ?  I copied Yes;No to
notepad and Word and I don't see anything out of the ordinary.  

Lisa

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Friday, June 14, 2013 1:38 PM
To: arslist@ARSLIST.ORG
Subject: Re: AR Report and Selection Field

What does the Selection field have for its attribute values (and alias
value) if you look at it in Dev Studio?   Is there a space or control
character in the Alias or something?

Fred


-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR
INFORMATION OPERATIONS
Sent: Friday, June 14, 2013 11:11 AM
To: arslist@ARSLIST.ORG
Subject: Re: AR Report and Selection Field

Sorry, broke the cardinal rule:

ARS 7.6.04 SP2 Linux
Oracle
Midtier 7.6.04 SP3

-Original Message-
From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
Sent: Friday, June 14, 2013 12:10 PM
To: arslist@ARSLIST.ORG
Subject: AR Report and Selection Field

We added a new attribute to the Base Element form awhile ago (a simple
selection field).  It's a Yes, No field.

When trying to create an AR Report with the selection field in the
qualification, it gives us errors when we choose:

'SIPRINET' =  No  but not if we request 'SIPRINET' = Yes

Isn't that weird?  The error is:  Qualification line error (ARERR
4558) and Value Specified for selection not one of the defined values
for this field.

So I changed it to SIPRINET = 200 which is the ID they gave for the No
selection in the attribute.  I was able to save the report and run it.

When I went back to the qualification in the report, it was set to
'SIPRINET' = No\

Why would we have to add the \ to the qualification?

When I got straight to the Base Element form and click on Advanced
Search it allows me to set the qualification as 'SIPRINET' =  No
without any problems.

Lisa Kemes
Remedy Consultant
Dev Technology Group
DLA Office: (717) 770-6437
Cell Phone: (717) 602-6430
lisa.ke...@devtechnology.com


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Re: long itsm install times

2013-06-14 Thread Arun M
It took five hours for me to install ITSM 8.0 on a dev server and this is not 
an upgrade. I guess this is can be normal and vary by the amount of data, 
number of apps and ofcourse network connections.

-Arun

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Alan Truelove

2013-06-14 Thread Alan Truelove
itud http://sahajayoga.info/zihapiqk/nfihctouocx/gxtnjfgztjrkj/omfzzmyiyjm.htm
 Alan Truelove
 iff

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WWRUG13 - Keynote speakers announced

2013-06-14 Thread Doug Blair
Hello LISTers!

We've been pretty quiet for the last few weeks, but that doesn't mean we 
haven't been busy!  Today we have a special announcement and a reminder about 
the WWRUG13 conference, September 30 through October 4 in San Jose, California.

First, we are pleased to announce our keynote speakers for this year will 
include Kia Behnia, Mathew Dircks and Doug Mueller, all of BMC Software. Doug 
has been the central figure at these conferences for decades. Kia has also 
addressed our general sessions with product announcements and hints of future 
technologies. Mathew is general manager of Service Support at BMC. WWRUG 
keynotes are designed to stimulate and fascinate, and you won't be disappointed!

You can learn more about our keynote speakers at 
http://wwrug13.com/keynotes.html

And second, here's your reminder that discounted WWRUG13 conference rates are 
still available through July 19th. That's next Wednesday! The WWRUG13 website 
includes our top ten reasons to attend, some mildly embarrassing photos, 
registration and conference hotel links.

You can register for WWRUG13 at http://wwrug13.com/registrations.html

See you in San Jose!


Doug Blair
WWRUG Advisory Board


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Re: WWRUG13: Keynote speakers announced, corrected

2013-06-14 Thread Doug Blair
Hello LISTers!

We've been pretty quiet for the last few weeks, but that doesn't mean we 
haven't been busy!  Today we have a special announcement and a reminder about 
the WWRUG13 conference, September 30 through October 4 in San Jose, California.

First, we are pleased to announce our keynote speakers for this year will 
include Kia Behnia, Mathew Dircks and Doug Mueller, all of BMC Software. Doug 
has been the central figure at these conferences for decades. Kia has also 
addressed our general sessions with product announcements and hints of future 
technologies. Mathew is general manager of Service Support at BMC. WWRUG 
keynotes are designed to stimulate and fascinate, and you won't be disappointed!

You can learn more about our keynote speakers at 
http://wwrug13.com/keynotes.html

And second, here's your reminder that discounted WWRUG13 conference rates are 
still available through July 19th. That's NOT next Wednesday (even though I 
sent out the first version of this message saying that it was. Regardless, the 
clock is ticking...). The WWRUG13 website includes our top ten reasons to 
attend, some mildly embarrassing photos, registration and conference hotel 
links.

You can register for WWRUG13 at http://wwrug13.com/registrations.html

See you in San Jose!


Doug Blair
WWRUG Advisory Board


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Re: WWRUG13 - Keynote speakers announced

2013-06-14 Thread Grooms, Frederick W
Next Wed is July 19th??   Did I lose a month somewhere?

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Doug Blair
Sent: Friday, June 14, 2013 4:05 PM
To: arslist@ARSLIST.ORG
Subject: WWRUG13 - Keynote speakers announced

**
Hello LISTers!

We've been pretty quiet for the last few weeks, but that doesn't mean we 
haven't been busy!  Today we have a special announcement and a reminder about 
the WWRUG13 conference, September 30 through October 4 in San Jose, California.

First, we are pleased to announce our keynote speakers for this year will 
include Kia Behnia, Mathew Dircks and Doug Mueller, all of BMC Software. Doug 
has been the central figure at these conferences for decades. Kia has also 
addressed our general sessions with product announcements and hints of future 
technologies. Mathew is general manager of Service Support at BMC. WWRUG 
keynotes are designed to stimulate and fascinate, and you won't be disappointed!

You can learn more about our keynote speakers at 
http://wwrug13.com/keynotes.html

And second, here's your reminder that discounted WWRUG13 conference rates are 
still available through July 19th. That's next Wednesday! The WWRUG13 website 
includes our top ten reasons to attend, some mildly embarrassing photos, 
registration and conference hotel links.

You can register for WWRUG13 at http://wwrug13.com/registrations.html

See you in San Jose!

Doug Blair
WWRUG Advisory Board



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Re: WWRUG13 - Keynote speakers announced

2013-06-14 Thread Dave Shellman
Just a little Friday humor.

Doug corrected in next email.

Dave

On Jun 14, 2013, at 5:59 PM, Grooms, Frederick W frederick.w.gro...@xo.com 
wrote:

 **
 Next Wed is July 19th??   Did I lose a month somewhere?
  
 From: Action Request System discussion list(ARSList) 
 [mailto:arslist@ARSLIST.ORG] On Behalf Of Doug Blair
 Sent: Friday, June 14, 2013 4:05 PM
 To: arslist@ARSLIST.ORG
 Subject: WWRUG13 - Keynote speakers announced
  
 **
 Hello LISTers!
  
 We've been pretty quiet for the last few weeks, but that doesn't mean we 
 haven't been busy!  Today we have a special announcement and a reminder about 
 the WWRUG13 conference, September 30 through October 4 in San Jose, 
 California.
  
 First, we are pleased to announce our keynote speakers for this year will 
 include Kia Behnia, Mathew Dircks and Doug Mueller, all of BMC Software. Doug 
 has been the central figure at these conferences for decades. Kia has also 
 addressed our general sessions with product announcements and hints of future 
 technologies. Mathew is general manager of Service Support at BMC. WWRUG 
 keynotes are designed to stimulate and fascinate, and you won't be 
 disappointed!
  
 You can learn more about our keynote speakers at 
 http://wwrug13.com/keynotes.html
  
 And second, here's your reminder that discounted WWRUG13 conference rates are 
 still available through July 19th. That's next Wednesday! The WWRUG13 website 
 includes our top ten reasons to attend, some mildly embarrassing photos, 
 registration and conference hotel links.
  
 You can register for WWRUG13 at http://wwrug13.com/registrations.html
  
 See you in San Jose!
  
 
 Doug Blair
 WWRUG Advisory Board
 
 
 _ARSlist: Where the Answers Are and have been for 20 years_

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Re: Webservice issue

2013-06-14 Thread Joe DeSouza


Jey,

Your envelope must have somehow got corrupted in your filter. Try either 
editing the envelope directly using NotePad++ after taking and XML definition, 
or recreate the filter, after deleting it and see if the problem goes away.

Joe



 From: Anantha Jeyaprakash mrwebminis...@gmail.com
To: arslist@ARSLIST.ORG 
Sent: Friday, June 14, 2013 7:30 AM
Subject: Webservice issue
 


** 
Hello,

I am trying to call a 3rd party webservice in a filter. I have done input and 
output mappings.
When the filter call the WSDL, we are getting the below error. Any one familiar 
on this error.

ARERR [9130] Error 
encountered while executing a Web Service : Fatal Error: URI=null 
Line=2: Element type ns0:ROOT must be followed by either attribute 
specifications,  or /

Thanks
Jey

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