Unable to add Work Log Entries to "HPR_Incident_Print.rptdesign" report?

[Charles Harris]

Hello All,

My name is Charles Harris, and I am a newbie to BMC Remedy 8.1 so please be 
kind :o)

I have the following questions, and thought perhaps that someone would be kind 
enough to assist:

1) Is there an easier way to integrate the WorkLog entries from the 
"HPD:Worklog", into the "HPR_Incident_Print.rptdesign" report?

 1a)Actions Taken:
  1a1) I have created a BIRT report, and selected the "Group Listing" style 
report.

   1a2) I based the report on a join form created that joined both the 
HPD:HelpDeskPeopleReportJoin &HPD:WorkLog together.

1a3) The report displays, however, the Notes section taken from 
"HPD:WorkLog" part of the join does not auto-expand.  

Problem:
Bottom line, the the content from within the Notes section is cut off. Please 
help!

Thanks,
Charles

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Re: Software caused connection abort: socket write error

[patchsk]

It seems like the error is the  result of firewall timeout between client 
and midtier.
Please check if there are any firewall issues or network packet drops.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Re: Indirect reference to form field value

[Charlie Lotridge]

Hi Robin,

Sorry to hear that.

Are you capturing the value being returned by the operation? If so, is it
indicating the failure (i.e. returning 0). Also, are you capturing a
workflow log to make sure the reference values (e.g. the 'SourceFieldID'
and 'TargetFieldID' in my example) are being set correctly?

If you still can't get it working, would it help if I cobble together a
small working demo and send it in a .def file? You could then "morph" it
into the workflow you need. Question, are you doing this at the active link
level or the filter level?

-charlie


On Tue, Apr 29, 2014 at 10:11 PM, Robin Mathew wrote:

> Thanks Misi and Charlie.
>
> I will test and let you know.
>
> Regards
> Robin
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"
>

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

ADM:timing test please ignore

[Daniel]

Just received a bunch at 12:12 and I did nothing to cause it. sigh.

 

1:10pm est


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Software caused connection abort: socket write error

[Bhupesh Gupta]

Hello - We are facing below error messages in our  logs. Mid tier 7.6.04 Sp5 
and ARS 7.6.03

Any idea, what is root cause and how can we eroadicate this.

/forms/arserver.avaya.local/HPD%3AHelp+Desk/Default+User+View/form.js/776fb185.js?format=html
 GET   ClientAbortException: java.net.SocketException: Software caused 
connection abort: socket write error 
at org.apache.catalina.connector.OutputBuffer.doFlush(OutputBuffer.java:319) 
at org.apache.catalina.connector.OutputBuffer.flush(OutputBuffer.java:288) 
at 
org.apache.catalina.connector.CoyoteOutputStream.flush(CoyoteOutputStream.java:98)
 
at 
net.bull.javamelody.FilterServletOutputStream.flush(FilterServletOutputStream.java:51)
 
at 
net.bull.javamelody.FilterServletResponseWrapper.flushBuffer(FilterServletResponseWrapper.java:145)
 
at net.bull.javamelody.MonitoringFilter.doFilter(MonitoringFilter.java:203) 
at net.bull.javamelody.MonitoringFilter.doFilter(MonitoringFilter.java:180) 
at 
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 
at 
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 
at 
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
 
at 
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
 
at 
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128) 
at 
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) 
at 
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
 
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293) 
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:849) 
at 
org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
 
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:454) 
at java.lang.Thread.run(Unknown Source) 
Caused by: java.net.SocketException: Software caused connection abort: socket 
write error 
at java.net.SocketOutputStream.socketWrite0(Native Method) 
at java.net.SocketOutputStream.socketWrite(Unknown Source) 
at java.net.SocketOutputStream.write(Unknown Source) 
at 
org.apache.coyote.http11.InternalOutputBuffer.realWriteBytes(InternalOutputBuffer.java:740)
 
at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:434) 
at 
org.apache.coyote.http11.InternalOutputBuffer.flush(InternalOutputBuffer.java:299)
 
at org.apache.coyote.http11.Http11Processor.action(Http11Processor.java:973) 
at org.apache.coyote.Response.action(Response.java:183) 
at org.apache.catalina.connector.OutputBuffer.doFlush(OutputBuffer.java:314) 
... 18 more 
ClientAbortException: java.net.SocketException: Software caused connection 
abort: socket write error 

Regards

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Re: Application Tab Won't "Fly" back In

[Trez Moreland]

We had the same problem in SP4 before the fix was available.  So we added an 
Active Link to the AL Guide "SHR:LHP:FormOpen" to activate on selection of 
item/Application from the flyout App List and hide the flyout.  Glad they've 
applied a fix!

Trez


Trez Moreland
Maryland Department of Information Technology
45 Calvert Street, Room  264
Annapolis, Maryland 21401
(410) 260-7648

trez.morel...@maryland.gov

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Re: Integration of Asset Management with Service Request Management

[Carl Wilson]

Hi,
You can do the same as has been done for the Service CI in the below discussion:

https://communities.bmc.com/message/425808?et=watches.email.thread#425808

You need to create a Query Menu Question targeting the correct form with the 
appropriate qualification.  This you can obtain from the menu attached to the 
CI field on the Incident (logging or Dev Studio)
 
Kind Regards,
 
Carl Wilson
 
http://www.missingpiecessoftware.com/

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of team.rem...@libero.it
Sent: 30 April 2014 15:05
To: arslist@ARSLIST.ORG
Subject: Integration of Asset Management with Service Request Management

Hi all, 

is it possible to integrate Asset Management  and SRM? 
The requester should chose a CI from  asset management when he sends a new 
service request.
When we define a SRD (using Incident Template) is possible to associate an 
asset? 

Note
- I know that when I create an SRD I'm able to assign a single CI (from the 
relationship tab), but the user cannot select the CI when opening a service 
request;
- We have a generic asset for N users. Each user can only see part of the 
asset. 

Any help would be much appreciated!

Thanks!


-
My istance is :
Action Request System Server Version 7.6.04 SP5 201308012025 ITSM 7.6.04 
OS/platform version: Red Hat Enterprise Linux Server release 6.4 (Santiago), 
kernel 2.6.32-358.23.2.el6.x86_64 Database vendor/version - Remote or local:  
Oracle Database 11g Release

11.2.0.3.0 - 64bit

-

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers 
Are, and have been for 20 years"

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Re: Integration of Asset Management with Service Request Management

[Roger Justice]

You will need to create an AIF to provide this capability.



-Original Message-
From: team.rem...@libero.it 
To: arslist 
Sent: Wed, Apr 30, 2014 12:11 pm
Subject: Integration of Asset Management with Service Request Management


Hi all, 
is it possible to integrate Asset Management  and SRM? 
he requester should chose a CI from  asset management when he sends a new 
ervice request.
hen we define a SRD (using Incident Template) is possible to associate an 
sset? 
Note
 I know that when I create an SRD I'm able to assign a single CI (from the 
elationship tab),
ut the user cannot select the CI when opening a service request;
 We have a generic asset for N users. Each user can only see part of the 
sset. 
Any help would be much appreciated!
Thanks!


y istance is :
ction Request System Server Version 7.6.04 SP5 201308012025
TSM 7.6.04
S/platform version: Red Hat Enterprise Linux Server release 6.4 (Santiago), 
ernel 2.6.32-358.23.2.el6.x86_64
atabase vendor/version - Remote or local:  Oracle Database 11g Release 
1.2.0.3.0 - 64bit
-
___
NSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years"


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Re: ADM: still having email issues, might take a while for me to fix this

[arslist]

I don’t think that is the factor, but I will keep track of it for now. Dan

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Axton
Sent: April 29, 2014 11:53 PM
To: arslist@ARSLIST.ORG
Subject: Re: ADM: still having email issues, might take a while for me to fix 
this

 

** 

I seem to have them all though there are some discrepancies in time.  With the 
way things are shaping up in the US you might need to reach out to US ISP's and 
pay them to have your traffic prioritized (that was a hint to get involved... 
to all you US residents; sign a petition, send an email, write a letter, make a 
phone call).

 

Here are the timings from my gmail account and the arslist.org 
  web interface for the messages in the last 24 hours:

 

Re: Fast v.s. List Threads

   Wed, 30 Apr 2014 00:06:21 +

   4/29 9:03pm US/Central

Re: Indirect reference to form field value

   Tue, 29 Apr 2014 22:50:19 +0200

   4/29 6:18pm US/Central

Fast v.s. List Threads

   Tue, 29 Apr 2014 11:39:36 -0700

   4/29 9:03pm US/Central

OT: Cox Enterprises is looking for a BMC BPPM Monitoring Engineer(Job Number: 
141359)

   Tue, 29 Apr 2014 17:15:08 +

   4/29 9:04pm US/Central

ADM: still having email issues, might take a while for me to fix this

   Tue, 29 Apr 2014 10:44:13 -0400

   4/29 9:04pm US/Central

Re: Indirect reference to form field value

   Tue, 29 Apr 2014 06:59:18 -0400

   4/29 6:18pm US/Central

Re: Application Tab Won't "Fly" back In

   Tue, 29 Apr 2014 10:05:58 -0400

   4/29 9:06am US/Central

Re: DMT not working, showing as In Progress.

   Tue, 29 Apr 2014 15:20:53 +0530

   4/29 8:33am US/Central

Changing the font color on the Incident Summary field

   Mon, 28 Apr 2014 16:43:24 -0400

   4/28 3:43pm US/Central

 

 

Axton Grams

 

PS Dan, sorry for the political plug... I couldn't resist.

 

On Tue, Apr 29, 2014 at 9:44 AM, Daniel mailto:daniel.bl...@danielbloom.ca> > wrote:

** 

Note: some seem to get through to me, others don’t. the web site has everything.

 

If anyone is getting all of them please let me know off list.

 

Thanks Dan

_ARSlist: "Where the Answers Are" and have been for 20 years_

 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Re: Indirect reference to form field value

[Robin Mathew]

Thanks Misi and Charlie.

I will test and let you know.

Regards
Robin

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Re: Indirect reference to form field value

[Robin Mathew]

Hi Misi and Charlie

Both solutions did not work.

Regards
Robin

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Audited from RefCount property on a Form

[Kemes, Lisa A DLA CTR INFORMATION OPERATIONS]

Does anyone know what this property is?  "Audited from RefCount"

 

It's on the CTR:AuditLogSystem form and I'm doing a migrator diff and
the count is different from dev to staging.  On Dev it's "4" and on
Staging it's "3"

 

I can't find this property anywhere on any documentation

 

Lisa Kemes

Remedy Consultant

Dev Technology Group

DLA Office: (717) 770-6437

Cell Phone: (717) 602-9460

lisa.ke...@devtechnology.com

 

 


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Remedy Contractor Opportunity in Boston

[Werner, Chris]

Hello Remedy Experts!

Here at Windward we have a contracting opportunity for an experienced Remedy 
Developer.  The client we're supporting is located in the Boston area.  This 
project has the potential to last through the end of the calendar year.  This 
contractor will need to be able to work 100% on site.  We can only consider 
candidates that are authorized to work in the US. We are not willing to work 
with any staffing firms.  We can only consider individual contractors.   Please 
see below for a summary of the work that will be done.

Windward IT Solutions is at the forefront of Service-Centric IT. With strategic 
consulting, unparalleled technical expertise and our proven Windward 
Service-Centric IT RoadMap, we help our clients align the core competencies of 
process, organization, information and technology to run the most sensitive and 
mission-critical IT environments in the world.
If you are an experienced BMC Remedy Consultant and are seeking an established, 
mid-sized company to work with, consider a career at Windward IT Solutions! We 
offer numerous opportunities to expand your experience in various areas 
depending upon your aptitude and interests. Our employees are not only 
passionate and driven, but strive to ensure customer quality is delivered 
consistently and effectively.
Position Summary:
As a result of our continued success we are currently seeking to add to our 
team a BMC Remedy consultant with experience extracting detailed customer 
requirements and implementing those requirements within BMC Remedy 7.6.4.  The 
consultant will also have the aptitude to lend technical assistance during the 
analysis, design, and implementation of BMC Remedy Service Management 
applications. The candidate must have experience and knowledge in deploying 
core functionality in an out of box BMC Remedy ITSM system; this includes the 
ability to install the system on multiple server platforms and databases.  The 
characteristics of this position include: a working command of technology and 
architectural concepts; the ability to perform an analysis of client processes; 
ability to document and develop workflows for system functionality and 
customization.  The successful candidate will work as part of a team on client 
engagements with some direct supervision.

Position Responsibilities:

* Provide ITSM technical design guidance and implementation suggestions 
to the Remedy/ITSM administrator and engineers for various ITSM customizations.

* Develop potential data migration strategy to move data from the 
current Remedy 6.3 platform to ITSM 7.6.04

* Assist Remedy/ITSM administrator with ITSM 7.6.04 implementing 
customizations such as:

o   Creation of Work Order Templates

o   Addition of Custom Fields to Forms: Work Orders, Incidents or Change 
Requests

o   Creation of Custom workflows

o   Configuration of SLAS

o   Reconfigure ITSM Product, Operational, or Resolution Categorizations

o   Configuration of approval mappings

o   Development of AIE job to pull customer data from the internal corporate 
database into ITSM

o   Assist and participate in integration testing of the web services that 
provide bi-directional creation and update of data between ITSM and the Request 
Portal.


Position Requirements:

* Must have development experience with BMC Remedy ITSM version 7.6.4 
on multiple platforms.

* Must be able to provide application support for the configuration, 
customization, and administration of the Remedy ITSM application in close 
coordination with the customer staff.

* Must have experience extracting customer/business requirements and 
developing implementation strategy for ITSM solution.

* Must have a good working knowledge Incident and Problem Management 
process principles, relationships, and metrics.

* Must have experience with modification of workflows, form 
customization and Web Services interfaces

* Familiarity with or ITIL(r) certifications preferred.

Desired Skills:

* Minimum of 8 years of hands-on experience implementing, configuring, 
and customizing BMC Remedy ARS / ITSM systems

* Minimum of 2 years of Web services implementation experience desired.

* A high degree of interpersonal skill in working with various levels 
of technical and business oriented individuals is required.

* Prior experience in a consulting environment is preferred.


Education Requirements:

* Degree in CS, EE or related MIS field preferred.


Windward strives to attract and retain the best individuals and provide an 
environment where they can all grow professionally and build a rewarding 
career. We continually strive to create an environment that balances work life 
and offers benefits that will enhance the compensation package. We offer 
Medical, Dental, Vision, Flexible Spending Accounts, Short Term Disability, 
Long Term Disability, Life Insurance and AD&D, as well as 

Re: Fast v.s. List Threads

[Campbell, Paul (Paul)]

Here is a link to a BMC Communities article that is the best I’ve ever seen 
about fast and list threads, good work from David Still

https://communities.bmc.com/community/bmcdn/bmc_atrium_and_foundation_technologies/bmc_remedy_ar_system/blog/2013/09/13/the-pulse-addressing-server-side-performance-problems--queues-threads

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Axton
Sent: Wednesday, April 30, 2014 1:20 AM
To: arslist@ARSLIST.ORG
Subject: Re: Fast v.s. List Threads

**
Just to help (maybe) solve a long standing problem, let me point this out.

I ran a Google search for a quote from the excerpt you cited from the product 
documentation:
   "The fast queue handles the operations that generally run to completion 
quickly"

Guess what result did not show up on the first page of results... BMC's product 
documentation...  What logic they have to withhold their documentation from 
robots indexing it is beyond me.  If memory serves me correctly BMC has gone to 
lengths to ensure that APIs, documentation, javadoc, systematic workflow 
documentation, etc. are not available on the web.

Maybe someone can help me understand the logic here because it eludes me...

On Tue, Apr 29, 2014 at 7:06 PM, William Rentfrow 
mailto:wrentf...@stratacominc.com>> wrote:
**
This is straight out of the ARS configuration guide:

Fast queue
The fast queue handles the operations that generally run to completion quickly
without blocking access to the database. The fast queue handles all server
operations, except for:
􀂄 Administrative operations that restructure the database. These operations use
the administration queue.
􀂄 The ARExport, ARGetListEntry, ARGetListEntryWithFields, and
ARGetEntryStatistics, and other API calls (which use the list queue).
For more information about API calls, see the C API Reference.
One or more threads can serve the fast queue if a fast queue is configured. To
configure a fast queue, see “Defining queues and configuring threads” on
page 160.

List queue
The list queue handles AR System operations that might require significant time,
block access to the database, or both. Examples of these operations include
ARExport, ARGetListEntry, ARGetListEntryWithFields, and
ARGetEntryStatistics.
One or more threads can serve the list queue if a list queue is configured. To
configure a list queue, see “Defining queues and configuring threads” on page 
160.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew 
Fremont
Sent: Tuesday, April 29, 2014 1:40 PM
To: arslist@ARSLIST.ORG
Subject: Fast v.s. List Threads

**
Hi,
What are the main differences between the two? I can't any docs about these 
threads.
Which one handle the requests from users via Mid-tier, or WUT clients.
Thanks
_ARSlist: "Where the Answers Are" and have been for 20 years_

No virus found in this message.
Checked by AVG - www.avg.com
Version: 2014.0.4355 / Virus Database: 3882/7371 - Release Date: 04/20/14
Internal Virus Database is out of date.
_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Re: Fast v.s. List Threads

[Rick Cook]

To be slightly more technical than William, the fast threads handle all
single API process requests, like a submit, and the list threads handle
multiple API requests.

Rick
On Apr 29, 2014 2:35 PM, "Andrew Fremont"  wrote:

> **
> Hi,
>
>
> What are the main differences between the two? I can't any docs about
> these threads.
>
> Which one handle the requests from users via Mid-tier, or WUT clients.
>
> Thanks
> _ARSlist: "Where the Answers Are" and have been for 20 years_

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Integration of Asset Management with Service Request Management

[team.rem...@libero.it]

Hi all, 

is it possible to integrate Asset Management  and SRM? 
The requester should chose a CI from  asset management when he sends a new 
service request.
When we define a SRD (using Incident Template) is possible to associate an 
asset? 

Note
- I know that when I create an SRD I'm able to assign a single CI (from the 
relationship tab),
but the user cannot select the CI when opening a service request;
- We have a generic asset for N users. Each user can only see part of the 
asset. 

Any help would be much appreciated!

Thanks!


-
My istance is :
Action Request System Server Version 7.6.04 SP5 201308012025
ITSM 7.6.04
OS/platform version: Red Hat Enterprise Linux Server release 6.4 (Santiago), 
kernel 2.6.32-358.23.2.el6.x86_64
Database vendor/version - Remote or local:  Oracle Database 11g Release 
11.2.0.3.0 - 64bit

-

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Re: Fast v.s. List Threads

[Axton]

Just to help (maybe) solve a long standing problem, let me point this out.

I ran a Google search for a quote from the excerpt you cited from the
product documentation:
   "The fast queue handles the operations that generally run to completion
quickly"

Guess what result did not show up on the first page of results... BMC's
product documentation...  What logic they have to withhold their
documentation from robots indexing it is beyond me.  If memory serves me
correctly BMC has gone to lengths to ensure that APIs, documentation,
javadoc, systematic workflow documentation, etc. are not available on the
web.

Maybe someone can help me understand the logic here because it eludes me...


On Tue, Apr 29, 2014 at 7:06 PM, William Rentfrow <
wrentf...@stratacominc.com> wrote:

> **
>
> This is straight out of the ARS configuration guide:
>
>
>
> *Fast queue*
>
> The fast queue handles the operations that generally run to completion
> quickly
>
> without blocking access to the database. The fast queue handles all server
>
> operations, except for:
>
> 􀂄 Administrative operations that restructure the database. These
> operations use
>
> the administration queue.
>
> 􀂄 The ARExport, ARGetListEntry, ARGetListEntryWithFields, and
>
> ARGetEntryStatistics, and other API calls (which use the list queue).
>
> For more information about API calls, see the *C API Reference*.
>
> One or more threads can serve the fast queue if a fast queue is
> configured. To
>
> configure a fast queue, see “Defining queues and configuring threads” on
>
> page 160*.*
>
>
>
> *List queue*
>
> The list queue handles AR System operations that might require significant
> time,
>
> block access to the database, or both. Examples of these operations include
>
> ARExport, ARGetListEntry, ARGetListEntryWithFields, and
>
> ARGetEntryStatistics.
>
> One or more threads can serve the list queue if a list queue is
> configured. To
>
> configure a list queue, see “Defining queues and configuring threads” on
> page 160.
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Andrew Fremont
> *Sent:* Tuesday, April 29, 2014 1:40 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Fast v.s. List Threads
>
>
>
> **
>
> Hi,
>
>   What are the main differences between the two? I can't any docs about
> these threads.
>
> Which one handle the requests from users via Mid-tier, or WUT clients.
>
> Thanks
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>  --
>
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2014.0.4355 / Virus Database: 3882/7371 - Release Date: 04/20/14
> Internal Virus Database is out of date.
>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"