Re: Hude Login ID Conversion
I have published a free utility written that has similar capabilities to Misi's RRR|LoginConv using the Java API and posted the write-up and download here: http://soleauthority.net/login-converter-utility-for-mass-updating-login-ids/ It hasn't gone through exhaustive testing as of yet but I would welcome anybody testing it and providing feedback for further improvements. Here is a quick list of capabilities it provides: - High performance updates from an old LoginID to a new LoginID utilizing merge action that bypasses workflow - Single update or define multiple Login ID updates for a single pass - Updates all Character Fields (regardless of size) - Match exact - (optional) Match surrounded by single/double quotes - (optional) Match surrounded by separators such as white-space, comma, period, pipe, semi-colon or colon - (optional) Updates all Status History entries - (optional) Updates all Diary Field entries And here is a list of nice features above and beyond the core capability: - Two progress bars show displaying progress by the currently processing form and the overall end to end process. - Ability to control the speed by way of a delay slider that will slow down or speed up the processing dynamically - Ability to pause / resume the processing - Ability to cancel in-flight updates (doesn’t not roll back, just stops wherever it happens to be) - Ability to toggle on/off the scope/matching capabilities - Ability to specify all forms to be checked or a specific form only - Ability to ‘simulate’ the run without actually make any changes - Detailed output provided on forms processed and matches found Cheers, On Mon, Sep 29, 2014 at 3:01 PM, Misi Mladoniczky wrote: > Hi, > > The RRR|LoginConv worked just fine, but it is written in ARSperl which has > kind not been recently updated. So there is a problem when getting the > field > list from some forms in ITSM (not data, just info about the fields)... > > I am looking for a sponsor to be able to rewrite it in C or Java. Please > let > me know if that could be you. It is not a big program, and might take > around > 40 hours or so to re-write. > > Using the API, as RRR|LoginConv does, takes considerable time to complete. > But > by prioritizing the order in which forms and records are converted, you > should > be able to do the important stuff during a weekend. Then the tool can > munch on > to convert historical data in a more leisurely manner. > > RRR|LoginConv exchanges text fields up to 254 characters in length. It does > fix the lists in the 112 and 60xxx fields, as well as Status-History and > Diary-fields. If it finds a quoted match in a char-field, that will be > exchanged as well. > > It performs one read and one write per record, regardless of the number of > fields/logins that is converted on that record, and you should be able to > run > several in parallel to speed things up. > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > > Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > > > I would recommend > > > > https://rrr.se/cgi/tools/main?tool=rrrLoginConv > > > > On Mon, Sep 29, 2014 at 11:02 AM, Frank Caruso > > wrote: > > > >> ITSM 764 sp2, Oracle, Weblogic > >> > >> We have been asked to determine the difficulty/feasibility in converting > >> all Login IDs and Corporate IDs to new values. The unique values > currently > >> used must be eliminated from "every" field in the application: > Submitter, > >> Last Modified By, contained within a notes/description field and all > custom > >> forms. We have over 1 million HPD records and millions of other > ancillary > >> tables; audit, work log, assignments, searches, etc. I looked at the > Data > >> Wizard Console (DWC) and it does allow Login IDs to be changed; it > appears > >> to search across 408 tables in ITSM. But it does not handle corporate > id, > >> can only be run for a single ID, does not search inside text fields and > >> does not handle custom forms. It also looks like a process that will > take a > >> very long time to run. > >> > >> Looking for any thoughts on performing such a task; maybe some tricks > >> other have come up? > >> > >> Thank you. > >> > >> Frank Caruso > >> > >> > >> > ___ > >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > >> "Where the Answers Are, and have been for 20 years" > >> > > > > > ___ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > "Where the Answers Are, and have been for 20 years" > > > > > _
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Rapid Technologies is excited to announce a unique training concept designed around 3 key criteria: * Convenient: Online live instructor led training * Flexible: Attend the days/topics of your specific interest; 21 different topics sessions across 3 days * Affordable: Attend 1 day or attend all 3 days - one low price of $250/person. Attend just the sessions you need (see schedule link below) About the Trainer: With over 16 years of Remedy expertise, industry luminary and world renowned trainer Lenny Warren will be sharing his insight on such topics as: * Remedy performance tuning * ITSM configuration best practices * Working with the CMDB * What's new in v8.01 * And morecomplete session topics listed here: http://www.raptek.com/close-to-you/ Remedy Training Event Details: * November 11-13, 2014 * Live Online Training * Full Session Schedule: http://www.raptek.com/close-to-you/ Register Today! * Click to register: http://www.raptek.com/close-to-you/ * Please contact i...@raptek.com for any questions about this event. Davin Lindner-Green Software Engineer, Rapid Technologies Inc. www.raptek.com * BMC Level 1 Support Partner * BMC Software Solutions Partner * BMC Education Partner * Remedy On Demand - Hosted ITSM Solutions ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" signature.asc Description: Message signed with OpenPGP using GPGMail
Re: choosing fields to be included in email notification
Serouche, I have done something similar to this in the past. Sothe way you do it is with a series of filters, one filter for each field needing to be included. For each field/filter, check to see if it's designated to be included in the notification, if it is, copy the contents of that field into a tmp field that you are 'building'. Be sure to include 'fieldname: fieldvalue' with an enter character, or something similar. Then, after the field list is built, you can then send a notification with any other text you want and include that built up text field. On Fri, Oct 24, 2014 at 2:08 AM, Serouche Rahimpour < srahi...@partner.eso.org> wrote: > ** > > Dear experts, > > > > One new requirement is to let the users chose which field should be > included in an email notification. > > Like on form A there will be some check boxes which will then refer to > some fields of form B. > > When a modification will occur on form B, the “tagged” fields could be > included in a mail notification. > > I personally believe The idea itself is sort of out of space. But that’s a > new requirement. > > Any ideas/tips on how it is possible to implement such workflow would be > greatly appreciated. > > Best greetings > > > > Serouche > > > > PS: the current environment is ARS 7.5 patch 7 banana installation > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Remedy 8.1.2 on VM
Tommy, We have been running virtual for a number of years now (AR, Midtier). VMWare is the host system, which is what I would recommend. Our database is physical (MSSQL). We are running FTS with no issues once we configured FTS properly. We did have our primary FTS server overloaded, once we identified that and moved some of the load to another system zero issues. Our disks are EMC cabinets using mounted file systems on the OS which have not exhibited any issues from that configuration. We do have really good people that manage our storage arrays which is immensely helpful! Jim Coryat Senior Software Engineer Micron Technology, Inc. From: Tommy Morris [mailto:tommy.mor...@radioshack.com] Sent: Wednesday, October 22, 2014 10:04 AM Subject: Remedy 8.1.2 on VM ** Just wondering how many are running the current ARS, CMDB, ITSM on VM's. My current hardware is at end of life and I need justification to purchase a new server. Our mid-tiers are running VM with no problem of course but I am concerned about the stability and performance of running ARS and CMDB on a VM instance. Anyone have pros/ cons of going virtual? [cid:image001.png@01CE87C8.A8D7D890] Tommy Morris Sr. Remedy Developer RadioShack Corporation 300 RadioShack Circle Fort Worth, TX 76102-1964 O > 817.415.2510 radioshack.com _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Encoding attachment type to string in bmc Remedy ver 7.1
Hi , We are working on BMC remedy ver 7.1 and it's an customized one. (no ITSM, no CMDB). We are consuming our client web service on our staging form to send attachment files to their remedy. But they have given us web service with attachment data type as string. I am unable to map it with my field on staging form due to incompatible type as it's in a base64binary. I need to convert attachment data to string type before sending it to our client and same we need to do it as vice versa. Please let me know how to encode and decode this attachment type from base64binary to string and vice versa. Thanks, Anup ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
choosing fields to be included in email notification
Dear experts, One new requirement is to let the users chose which field should be included in an email notification. Like on form A there will be some check boxes which will then refer to some fields of form B. When a modification will occur on form B, the "tagged" fields could be included in a mail notification. I personally believe The idea itself is sort of out of space. But that's a new requirement. Any ideas/tips on how it is possible to implement such workflow would be greatly appreciated. Best greetings Serouche PS: the current environment is ARS 7.5 patch 7 banana installation ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
