Re: Query for showing Form menu items..
I think it will be useful so thank you for pointing me to that direction. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Sunday, April 19, 2015 2:12 PM To: arslist@ARSLIST.ORG Subject: Re: Query for showing Form menu items.. Hi, My point was that it finds the forms and does the documentation for you. Best Regards - Misi, RRR AB, http://rrr.se I don't think there is a need to add any custom code as the code that is currently attached to those menus are tested to be fully functional. I just wanted to query their DB to locate all the forms they had those menus and icons on the menu bar so I could document all the forms that would need the attention of the developers to change those to buttons or navigation items. While your def file converter seems like a useful tool that I could suggest to them after documenting the lists, right now I was primarily interested in querying and documenting them as risk items that would need some alteration so that the overall functionality of their current apps remain the same post upgrade. Cheers Joe PS: Useful tool by the way... -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Saturday, April 18, 2015 3:26 PM To: arslist@ARSLIST.ORG Subject: Re: Query for showing Form menu items.. Hi, Yes, you need to move it around and resize it as appropriate. You need not run it on their machines. It works on def-files and can be run anywhere. If you do not import the resulting def, nothing can happen. It converts everything, so I do not know the end result. I suspect that BMC has no Base Mode buttons defined as drop-down menus, as they would not work in Mid-Tier. If that is the case, they would only have Custom or Overlay drop-down menus, and you would be fine importing the end result. Come to think of it, it might be that I need to add some kind of property to the Nav-field to put it in the proper Custom mode... Let me know if you need that, and I will look into it. Regardless, use it to do a report of the existing drop-down menus. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. @ Fred, Yes I know about them being nothing but merely buttons presented in a different way and was trying to find a flag or a display property that easily differentiated them from the rest of the control fields. But ran into other things I thought I could do first so will circle back to this again later. @ Misi, That sounds like a handy tool. Where does the converted navigation item go on the form - does it fall in a random place and then it needs to be moved around as is necessary? I might not be able to download it and use it on their system as they may or may not allow that to be done, but I can certainly recommend that they should to make their lives a little more easy. Cheers Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Friday, April 17, 2015 5:35 PM To: arslist@ARSLIST.ORG Subject: Re: Query for showing Form menu items.. Hi, I have a tool that converts the old navigation menu to a Nav-field. Just export the def, run the tool, and you will get a new def with the forms that needed conversion. Import it and reposition/size the Nav-field and you are done. https://rrr.se/cgi/tools/main?tool=rrrMenuToNav You will get a list of forms that needed conversion. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. The Toolbar Menu Items are just buttons (like any other on the form) so the difference must be in the display properties Fred From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Friday, April 17, 2015 1:11 PM To: arslist@ARSLIST.ORG Subject: Query for showing Form menu items.. ** For forms designed for Remedy User Tool, there was a way to create Form menu (buttons essentially that showed up in the Form Menu items part and custom tool bar icons that appeared next to the OTB record macro icon). How were these represented internally in the database? I was about to build a query to list me forms that
JOB: ActioNet, Inc. Remedy Administrator Developer - CMDB Asset Specialty
Hello Listers, I am looking for full-time Remedy Administrator Developer with Discovery, CMDB and Asset Management experience on Remedy versions 7.6.x to 8.x. Experience with design, configuration, and daily operation of Discovery scans, Product Catalog normalization, and CMDB reconciliation processes for configuration items and related attributes. Also familiar with maintaining hardware warranties, and software contracts, license agreements, and usage. Public clearance and U.S. citizenship required. Includes health care, training, and retirement benefits. If interested in discussing further, please contact me at echast...@actionet.com and please include an up-to-date resume. Thank you, Eric Chasteen ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: JOB: ActioNet, Inc. Remedy Administrator Developer - CMDB Asset Specialty
Eric, I know the list would appreciate a location. -Original Message- From: Eric Chasteen eric.s.chast...@gmail.com To: arslist arslist@ARSLIST.ORG Sent: Mon, Apr 20, 2015 6:21 pm Subject: JOB: ActioNet, Inc. Remedy Administrator Developer - CMDB Asset Specialty ** Hello Listers, I am looking for full-time Remedy Administrator Developer with Discovery, CMDB and Asset Management experience on Remedy versions 7.6.x to 8.x. Experience with design, configuration, and daily operation of Discovery scans, Product Catalog normalization, and CMDB reconciliation processes for configuration items and related attributes. Also familiar with maintaining hardware warranties, and software contracts, license agreements, and usage. Public clearance and U.S. citizenship required. Includes health care, training, and retirement benefits. If interested in discussing further, please contact me atechast...@actionet.com and please include an up-to-date resume. Thank you, Eric Chasteen _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Field Input Length Change not reflecting in Database
Hi, I have changed the database length of field via developer studio and verified its cloumn length in Database, it got changed successfully. But when I reverted the changes , i.e when I put back the Database Field Length to original value , the length of column is changing and reflecting the last length still. Any views on the same? Regards Madhu ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Field Input Length Change not reflecting in Database
Madhu, In a post from Doug Mueller on Feb 23rd 2012, he had this to say regarding the mismatch First, it is not a surprise to us that there are differences in lengths in the DB and in the Remedy length under some conditions. This is actually a designed behavior of the system (which I will explain). There are other conditions under where a difference is benign -- but not expected. Finally, there may be conditions where a difference is NOT benign and is definitely not expected. First, the majority of cases, the field length in the DB will match the field length in the AR System definition. Now, in the case of mismatches For those cases where the DB length is GREATER than the length in the AR System definition, this is a situation that is expected and as designed. It occurs when you have a character field that has a maximum length such that a varchar or nvarchar or equivalent type in the database you are using is created (generally 4000 to 8000 bytes in the currently supported databases) and you make a change to the AR System definition to make it SHORTER. In this case, we shorten the length definition at the AR System level but do not restructure the database. Several reasons for this. One, the database stores varchar and nvarchar (and the like) types using only the space you need. So, it does not take the full length definition. This means that the same amount of space is used in the database for both lengths -- it is about the data content. Two, it saves a DB restructure operation from being performed to restructure the column to match the new length. So, the end result is a more efficient operation with no downside from the perspective of data storage. It also has a side effect of not truncating data for cases where customers have changed the length, realized that it is not correct, and then made it bigger again. NOTE: If you make the length LONGER -- even by 1 byte -- from what the AR System thinks it currently is (regardless of what the DB length actually is as that length may be longer from a previous shortening of the length), we DO cause a DB restructure and will change the length of the DB column to match the AR System definition. So, for systems that have been around a while and have lots of different upgrades and customizations that have been performed, you may end up with quite a few cases where the AR System length is shorter than the DB length. All interaction with the system and create/modify/merge operations will enforce the AR System length for all new records. On Mon, Apr 20, 2015 at 6:05 AM, Madhu V madhu.pesronalandpriv...@gmail.com wrote: Hi, I have changed the database length of field via developer studio and verified its cloumn length in Database, it got changed successfully. But when I reverted the changes , i.e when I put back the Database Field Length to original value , the length of column is changing and reflecting the last length still. Any views on the same? Regards Madhu ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Multiple Realms in Atrium SSO
I have configured a different Realm in AtriumSSO. How do I get the Midtier to use the new realm for authentication? [ATS Logo] Ron Suwanski Remedy ITSM Architect P: 847.781.6771 C: 847.287.3991 F: 847.725.6381 rsuwa...@advancedtech.commailto:rsuwa...@advancedtech.com This communication, together with any attachments, is confidential. It may be read, copied and used only by the intended recipient. If you have received it in error, please notify the sender immediately by e-mail or telephone. Please then delete it from your computer without making any copies or disclosing it to any other person. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: ARS Patching Question
What you are referring is a Zero Downtime Upgrade and is something that BMC has under consideration See this Idea in the Developer Communities https://communities.bmc.com/ideas/1421 Fred From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hynes, Douglas Sent: Monday, April 20, 2015 10:57 AM To: arslist@ARSLIST.ORG Subject: ARS Patching Question ** All, Anyone ever come up with an idea for in-place ARS upgrades/patching? Something like using dual server groups so the system never has to go down during maintenance? (if that's even possible) I'm trying to come up with a way to decrease needed downtimes to handle the patch/upgrade load. (and reduce the need for me to be here during typical downtime window from 22:00-05:00). Ideas? Thanks, -Doug [cid:image001.jpg@01D07B59.C0FBD620] Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
ARS Patching Question
All, Anyone ever come up with an idea for in-place ARS upgrades/patching? Something like using dual server groups so the system never has to go down during maintenance? (if that's even possible) I'm trying to come up with a way to decrease needed downtimes to handle the patch/upgrade load. (and reduce the need for me to be here during typical downtime window from 22:00-05:00). Ideas? Thanks, -Doug [cid:image001.jpg@01D07B58.C5507FB0] Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years attachment: Douglas Hynes.vcf
Chrome Extension For Debugging Remedy Web Application
Web Debugger – A Chrome Extension for Remedy Web Application This is a *Free Chrome extension - easy to install and use*, that I have been developing in past few days, and the current functionality is in the area of conveniently reading fields and their properties of current opened form View on browser tab and displaying it in the extension page. If you are interested in using the extension, read more on community page and on website. https://communities.bmc.com/docs/DOC-36154 Let me know if you have any question. -- Thanks and Regards, Sah Anandsagar arskit.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Upgrade to 8.1.2
We are in the same boat and would also be interested in other people's recommendations and experiences with the ITSM 8.1.x upgrade. I'm leaning towards upgrading in place because I'm not at all familiar with using scripts to bring over the latest production data - and what about the data in stored in custom forms, not to mention all of the background forms? I guess the big question is, how long does it actually take? (I guess we'll find out soon as we prepare to run it in Test.) Thanks for your help. Carol ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
