Re: Single Sign On (SSO) with CAS

[Serouche Rahimpour]

Excellent thanks!


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Alex Agle
Sent: Thursday, May 28, 2015 10:37 PM
To: arslist@ARSLIST.ORG
Subject: Re: Single Sign On (SSO) with CAS

I went ahead and wrote a 10 page guide on implementing SSO with CAS.

I hope it is helpful.  If anyone has any corrections, please feel free to send 
them my way.

Thanks,
Alex

On Tue, May 26, 2015 at 04:20:18PM -0600, LJ LongWing wrote:
> Alex,
> Anybody that is willing to provide help to the community is 
> appreciatedso, while I don't currently have any use for that 
> information, I never quite know where I'm going to be next month/year, 
> and I might find the information useful, so, if you don't mind, 
> please, post :)
> 
> On Tue, May 26, 2015 at 4:16 PM, Alex Agle  wrote:
> 
> > Hi everyone,
> >
> > I haven't posted in years, because I was spending most of my time 
> > working with a different BMC product.  Now I'm circling back to the 
> > BMC Remedy Action Request System.  We're on 6.3 (on Solaris), moving 
> > to 8.1.2p1 on Linux next month.
> >
> > I documented the upgrade of our test environment.  It didn't go the 
> > most smoothly, and I couldn't have completed it without BMC Support's help.
> > We had to manually update some of the table structures.  Perhaps 
> > this is because we totally skipped 7.0, 7.1, 7.5, 7.6, and 8.0.  We 
> > also had a duplicate index on one table, according to the data 
> > dictionary, so we had to delete it.
> >
> > In any case, my last technical challenge was to get single sign on 
> > working.  I never tried to get it working before, and I thought it 
> > would be a bonus if I could get it working as part of this upgrade.
> >
> > I did a lot of google searching, and I saw a few other posts where 
> > other people were trying to accomplish what I wanted to do.  Either 
> > nobody responded, or some people gave some general pointers, or 
> > javasystemsolutions.com chimed in to tout their product.
> >
> > In any case, after a long 14 hour day, I finally got it working.
> > We have the following environment:
> > Linux RHEL 6.6 / Apache 2.2 / Tomcat 7.0 / mod_ssl /
> >   mod_auth_cas 1.0.9 / areasso 7.0
> >
> > If there is any interest, I will write up a guide on how to 
> > implement SSO with CAS and share it with the list.
> >
> > Thanks,
> > Alex
> > --
> > O--O--O-O
> > |   Alex Agle   \/ Lead Application Developer   |
> > O---/\  Georgia Institute of Technology |
> > |(404)894-6165 //\\  EIS - Applications Support |
> > | Atlanta, GA //\/\\  alex.agle(@)oit.gatech.edu|
> > OO-\/\/-O---O
> >
> >
> > 
> > ___ UNSUBSCRIBE or access ARSlist Archives at 
> > www.arslist.org "Where the Answers Are, and have been for 20 years"
> >
> 
> __
> _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org 
> "Where the Answers Are, and have been for 20 years"

--
O--O--O-O
|   Alex Agle   \/ Lead Application Developer   |
O---/\  Georgia Institute of Technology |
|(404)894-6165 //\\  EIS - Applications Support |
| Atlanta, GA //\/\\  alex.agle(@)oit.gatech.edu|
OO-\/\/-O---O

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Re: Pre install settings for MAPI not selected

[Walunjkar, Parshuram]

Look like email engine is not able to connect to exchange must be small step  
might be missing.
I hope you must have followed the steps for mapi as well as this community 
thread.

https://communities.bmc.com/message/377940





From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Harsh
Sent: 28 May 2015 10:54:PM
To: arslist@ARSLIST.ORG
Subject: Re: Pre install settings for MAPI not selected

**
Hi Guys,

 I am have made successful connection to AR Server as i told earlier, but 
receiving the following error msg in the STDERR file.
>
> com.bmc.mail.mapi.MAPINative getStore
> SEVERE: MAPILogonEx Failed - Unable to login to MAPI
> javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI
> at com.bmc.mail.mapi.MAPINative.getStore(Native Method)
> at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145)
> at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165)
> at 
> com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875)

Regards,
Harsh

On Fri, May 22, 2015 at 10:12 PM, Harsh 
mailto:chaudhar...@gmail.com>> wrote:
Thanks a ton guys. It is working now :)

Regards,
Harsh

On Fri, May 22, 2015 at 7:05 PM, Harsh 
mailto:chaudhar...@gmail.com>> wrote:
Hi Parshuram,

I have replaced the binaries and used 32 bits instead of 64 bit, i also seen a 
post of yours where you have mentioned "JRE 7 is expecting msvcr100.dll should 
be in path"

@LJ i have checked in registry it is pointing to correct JRE path.

Regards,
Harsh

On Fri, May 22, 2015 at 6:38 PM, Walunjkar, Parshuram 
mailto:parshuram_walunj...@bmc.com>> wrote:
**
Harsh
This is because  at the time of you installation you have selected 64 bit jre,  
so installer has kept emaild.exe and aremaild.exe of 64 bit in the installation 
directory e.g C:\Program Files\BMC Software\ARSystem\AREmail
So either you need to replace those 32 bit exe or you need install again.

Hope this will helps you.

Thanks
Parshuram Walunjkar


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Harsh
Sent: 22 May 2015 5:46:PM

To: arslist@ARSLIST.ORG
Subject: Re: Pre install settings for MAPI not selected

**
Hi All,

Thanks for your inputs now email is start going out from the server, but if i 
start emailstart.bat file from command prompt it starts working.
But in case i try to start the email engine from services it gives error that 
email engine have started and stopped.
Its been weird.

Regards,
Harsh

On Fri, May 22, 2015 at 1:22 PM, Walunjkar, Parshuram 
mailto:parshuram_walunj...@bmc.com>> wrote:
**
Harsh,
You need to follow the steps which mentioned in this mail thread.

However at the time of you installation you have selected 64 bit jre,  so 
installer has kept emaild.exe and aremaild.exe of 64 bit in the installation 
directory e.g C:\Program Files\BMC Software\ARSystem\AREmail
So either you need to replace those 32 bit exe or you need install again.

Hope this will helps you.

Thanks
Parshuram Walunjkar


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of "Rüdiger 
Tams (priv)"
Sent: 22 May 2015 12:02:PM
To: arslist@ARSLIST.ORG
Subject: Re: Pre install settings for MAPI not selected

**
Harsh,

pls. verify for the user you are using to connect to the Exchange server if the 
outlook client is installed.
without the dlls you won't be able to connect to the server from your client 
machine (your ar server).

As far as is remember the MAPI stuff (we are using IMAP or POP3) you need to 
create an
exchange mail profile for this user.

Workaround: use IMAP to read emails from Exchange server...

HTH
RT
Jarl Grøneng mailto:jarl.gron...@gmail.com>> hat am 22. 
Mai 2015 um 06:35 geschrieben:

**

Be sure that the user running the EmailEngine has the 32bit Java in JAVA_HOME. 
If it is poiting to 64bit EmailEngine failes to start, even if the EmailEngine 
is poited to the 32bit jvm.dll.

--
J

2015-05-21 21:16 GMT+02:00 Harsh 
mailto:chaudhar...@gmail.com>>:
**
Thanks a ton Rudiger,

But applying this KB still we are not able to connect with MAPI server. :(

Regards,
Harsh

On Thu, May 21, 2015 at 6:08 PM, "Rüdiger Tams (priv)" 
mailto:ruedi...@tams.de>> wrote:
**
Hi Harsh,

there is a Knowledgebase Entry available on the BMC side that maybe could help 
you...
KA407873 - "How to configure the Email Engine using 64-bit Java to use the MAPI 
protocol with 32-bit Java?"

Pls. have a look at it, this configuration is a little complex.

HTH
Regards
Rüdiger


Harsh mailto:chaudhar...@gmail.com>> hat am 21. Mai 2015 
um 13:50 geschrieben:

**
Hi All,

We are having a situation where one of my team mate have installed ARS server 
without selecting the "Require MAPI protocol support with AR System Email 
Engine"

[Inline image 1]


now we need to configure MAPI with our email box configurati

Re: Single Sign On (SSO) with CAS

[Rick Phillips]

Very nice!

Thanks,

rp

On 5/28/2015 1:36 PM, Alex Agle wrote:

I went ahead and wrote a 10 page guide on implementing SSO with CAS.

I hope it is helpful.  If anyone has any corrections, please feel
free to send them my way.

Thanks,
Alex

On Tue, May 26, 2015 at 04:20:18PM -0600, LJ LongWing wrote:

Alex,
Anybody that is willing to provide help to the community is
appreciatedso, while I don't currently have any use for that
information, I never quite know where I'm going to be next month/year, and
I might find the information useful, so, if you don't mind, please, post :)

On Tue, May 26, 2015 at 4:16 PM, Alex Agle  wrote:


Hi everyone,

I haven't posted in years, because I was spending most of my time working
with a different BMC product.  Now I'm circling back to the BMC Remedy
Action Request System.  We're on 6.3 (on Solaris), moving to 8.1.2p1
on Linux next month.

I documented the upgrade of our test environment.  It didn't go the most
smoothly, and I couldn't have completed it without BMC Support's help.
We had to manually update some of the table structures.  Perhaps this
is because we totally skipped 7.0, 7.1, 7.5, 7.6, and 8.0.  We also
had a duplicate index on one table, according to the data dictionary,
so we had to delete it.

In any case, my last technical challenge was to get single sign on
working.  I never tried to get it working before, and I thought it
would be a bonus if I could get it working as part of this upgrade.

I did a lot of google searching, and I saw a few other posts where
other people were trying to accomplish what I wanted to do.  Either
nobody responded, or some people gave some general pointers, or
javasystemsolutions.com chimed in to tout their product.

In any case, after a long 14 hour day, I finally got it working.
We have the following environment:
Linux RHEL 6.6 / Apache 2.2 / Tomcat 7.0 / mod_ssl /
   mod_auth_cas 1.0.9 / areasso 7.0

If there is any interest, I will write up a guide on how to implement
SSO with CAS and share it with the list.

Thanks,
Alex
--
O--O--O-O
|   Alex Agle   \/ Lead Application Developer   |
O---/\  Georgia Institute of Technology |
|(404)894-6165 //\\  EIS - Applications Support |
| Atlanta, GA //\/\\  alex.agle(@)oit.gatech.edu|
OO-\/\/-O---O


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New position for Remedy Job

[Agu, Chike U]

Hi Listers,

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Re: Pre install settings for MAPI not selected

[Harsh]

Hi Guys,

 I am have made successful connection to AR Server as i told earlier, but
receiving the following error msg in the STDERR file.
>
> com.bmc.mail.mapi.MAPINative getStore
> SEVERE: MAPILogonEx Failed - Unable to login to MAPI
> javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to
MAPI
> at com.bmc.mail.mapi.MAPINative.getStore(Native Method)
> at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145)
> at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165)
> at
com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875)

Regards,
Harsh

On Fri, May 22, 2015 at 10:12 PM, Harsh  wrote:

> Thanks a ton guys. It is working now :)
>
> Regards,
> Harsh
>
> On Fri, May 22, 2015 at 7:05 PM, Harsh  wrote:
>
>> Hi Parshuram,
>>
>> I have replaced the binaries and used 32 bits instead of 64 bit, i also
>> seen a post of yours where you have mentioned "JRE 7 is expecting
>> msvcr100.dll should be in path"
>>
>> @LJ i have checked in registry it is pointing to correct JRE path.
>>
>> Regards,
>> Harsh
>>
>> On Fri, May 22, 2015 at 6:38 PM, Walunjkar, Parshuram <
>> parshuram_walunj...@bmc.com> wrote:
>>
>>> **
>>>
>>> Harsh
>>>
>>> This is because  at the time of you installation you have selected 64
>>> bit jre,  so installer has kept emaild.exe and aremaild.exe of 64 bit in
>>> the installation directory e.g C:\Program Files\BMC
>>> Software\ARSystem\AREmail
>>>
>>> So either you need to replace those 32 bit exe or you need install again.
>>>
>>>
>>>
>>> Hope this will helps you.
>>>
>>>
>>>
>>> Thanks
>>>
>>> Parshuram Walunjkar
>>>
>>>
>>>
>>>
>>>
>>> *From:* Action Request System discussion list(ARSList) [mailto:
>>> arslist@ARSLIST.ORG] *On Behalf Of *Harsh
>>> *Sent:* 22 May 2015 5:46:PM
>>>
>>> *To:* arslist@ARSLIST.ORG
>>> *Subject:* Re: Pre install settings for MAPI not selected
>>>
>>>
>>>
>>> **
>>>
>>> Hi All,
>>>
>>>
>>>
>>> Thanks for your inputs now email is start going out from the server, but
>>> if i start emailstart.bat file from command prompt it starts working.
>>>
>>> But in case i try to start the email engine from services it gives error
>>> that email engine have started and stopped.
>>>
>>> Its been weird.
>>>
>>>
>>>
>>> Regards,
>>>
>>> Harsh
>>>
>>>
>>>
>>> On Fri, May 22, 2015 at 1:22 PM, Walunjkar, Parshuram <
>>> parshuram_walunj...@bmc.com> wrote:
>>>
>>> **
>>>
>>> Harsh,
>>>
>>> You need to follow the steps which mentioned in this mail thread.
>>>
>>>
>>>
>>> However at the time of you installation you have selected 64 bit jre,
>>>  so installer has kept emaild.exe and aremaild.exe of 64 bit in the
>>> installation directory e.g C:\Program Files\BMC Software\ARSystem\AREmail
>>>
>>> So either you need to replace those 32 bit exe or you need install again.
>>>
>>>
>>>
>>> Hope this will helps you.
>>>
>>>
>>>
>>> Thanks
>>>
>>> Parshuram Walunjkar
>>>
>>>
>>>
>>>
>>>
>>> *From:* Action Request System discussion list(ARSList) [mailto:
>>> arslist@ARSLIST.ORG] *On Behalf Of *"Rüdiger Tams (priv)"
>>> *Sent:* 22 May 2015 12:02:PM
>>> *To:* arslist@ARSLIST.ORG
>>> *Subject:* Re: Pre install settings for MAPI not selected
>>>
>>>
>>>
>>> **
>>>
>>> Harsh,
>>>
>>>
>>>
>>> pls. verify for the user you are using to connect to the Exchange server
>>> if the outlook client is installed.
>>>
>>> without the dlls you won't be able to connect to the server from your
>>> client machine (your ar server).
>>>
>>>
>>>
>>> As far as is remember the MAPI stuff (we are using IMAP or POP3) you
>>> need to create an
>>>
>>> exchange mail profile for this user.
>>>
>>>
>>>
>>> Workaround: use IMAP to read emails from Exchange server...
>>>
>>>
>>>
>>> HTH
>>>
>>> RT
>>>
>>> Jarl Grøneng  hat am 22. Mai 2015 um 06:35
>>> geschrieben:
>>>
>>> **
>>>
>>>
>>>
>>> Be sure that the user running the EmailEngine has the 32bit Java in
>>> JAVA_HOME. If it is poiting to 64bit EmailEngine failes to start, even if
>>> the EmailEngine is poited to the 32bit jvm.dll.
>>>
>>>
>>>
>>> --
>>>
>>> J
>>>
>>>
>>>
>>> 2015-05-21 21:16 GMT+02:00 Harsh :
>>>
>>> **
>>>
>>> Thanks a ton Rudiger,
>>>
>>>
>>>
>>> But applying this KB still we are not able to connect with MAPI server.
>>> :(
>>>
>>>
>>>
>>> Regards,
>>>
>>> Harsh
>>>
>>>
>>>
>>> On Thu, May 21, 2015 at 6:08 PM, "Rüdiger Tams (priv)" 
>>> wrote:
>>>
>>> **
>>>
>>> Hi Harsh,
>>>
>>>
>>>
>>> there is a Knowledgebase Entry available on the BMC side that maybe
>>> could help you...
>>>
>>> KA407873 - "How to configure the Email Engine using 64-bit Java to use
>>> the MAPI protocol with 32-bit Java?"
>>>
>>>
>>>
>>> Pls. have a look at it, this configuration is a little complex.
>>>
>>>
>>>
>>> HTH
>>>
>>> Regards
>>>
>>> Rüdiger
>>>
>>>
>>>
>>>
>>>
>>> Harsh  hat am 21. Mai 2015 um 13:50 geschrieben:
>>>
>>> **
>>>
>>> Hi All,
>>>
>>>
>>>
>>> We are having a situation where one of my team mate have installed ARS
>>> server without selecting the "Require MAPI protocol support with AR System
>>> Email Engine"

Re: How populate a table in a form with data from other form

[Pamela Morales]

And I need to take the data on the  rows and columns of the table and post on a 
character field.

How can I do that action??

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Re: How populate a table in a form with data from other form

[Pamela Morales]

I would like to refresh the table automatically on the tab when the form is 
opened.

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Re: How populate a table in a form with data from other form

[Gandhi, Sulabh]

Hi,

You can create an active link with change field action for the table and  there 
you have a check box "Refersh tree/table" just check that..

Regards,
Sulabh Gandhi


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Pamela Morales
Sent: Thursday, May 28, 2015 7:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: How populate a table in a form with data from other form

Hi, how can I refresh the object automatically when the form is opened??

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Re: How populate a table in a form with data from other form

[Gandhi, Sulabh]

Hi,

What object you want to refresh?

Regards,
Sulabh Gandhi

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Pamela Morales
Sent: Thursday, May 28, 2015 7:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: How populate a table in a form with data from other form

Hi, how can I refresh the object automatically when the form is opened??

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Re: How populate a table in a form with data from other form

[Pamela Morales]

Hi, how can I refresh the object automatically when the form is opened??

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Re: Impact of Removing the defined OTB indexes from a form

[John Sundberg]

Well - if it is a unique index - you will make swiss cheese of your system.

I would suggest - don’t delete the index.

I will ask you a question in return:

What benefits do you see in removing an OTB index?

-John

On Thu, May 28, 2015 at 4:07 AM, Madhu V  wrote:

> Hi ,
>
> Can you please let me if there will be any impact if we remove the OTB
> defined indexes from the OTB form?
>
> Regards
> Madhu
>
>
> ___
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>



-- 

*John Sundberg*
Kinetic Data, Inc.
"Your business. Your process."

651-556-0930 I john.sundb...@kineticdata.com
www.kineticdata.com I community.kineticdata.com

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Re: Impact of Removing the defined OTB indexes from a form

[Rick Cook]

Some DBAs want to manage indexes from the DB level, and so they recreate
them there.  That *can* increase performance, but from that point, all
maintenance of indexes must occur at the DB level.  Apart from that, I
don't know why one would remove indexes from a form, unless it's a form no
one searches against.

Rick Cook

On Thu, May 28, 2015 at 2:15 AM, LJ LongWing  wrote:

> **
>
> Whatever was defined in their workflow that was going to utilize that
> index won't be able to and performance could suffer as a result.
> On May 28, 2015 3:07 AM, "Madhu V" 
> wrote:
>
>> Hi ,
>>
>> Can you please let me if there will be any impact if we remove the OTB
>> defined indexes from the OTB form?
>>
>> Regards
>> Madhu
>>
>>
>> ___
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>> "Where the Answers Are, and have been for 20 years"
>>
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: Impact of Removing the defined OTB indexes from a form

[LJ LongWing]

Whatever was defined in their workflow that was going to utilize that index
won't be able to and performance could suffer as a result.
On May 28, 2015 3:07 AM, "Madhu V" 
wrote:

> Hi ,
>
> Can you please let me if there will be any impact if we remove the OTB
> defined indexes from the OTB form?
>
> Regards
> Madhu
>
>
> ___
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>

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Impact of Removing the defined OTB indexes from a form

[Madhu V]

Hi ,

Can you please let me if there will be any impact if we remove the OTB defined 
indexes from the OTB form?

Regards
Madhu

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