Generating Automated Report in Different Date/ Time in Remedy

2016-03-06 Thread Karthick S
Hi All,

Our Remedy System Server and Database Server is based out in Australia, We
are using Remedy ARS 8.1.02 Version.

Recently we have configured reports using BIRT and automated them in Remedy
report scheduler, which worked fine.
All the Australian users receives reports and the Date/Time format is in
Australia time format .

I do know if we need to view report or Incidents/Change etc in Different
Time Zone/locale by changing user profile in AR System User Preference
 form.

But our requirement is different, We would like to automate the same report
to New Zealand and to generate the report Date/ Time format in New Zealand
Time zone.
Is there any way to do it or any function is available in BIRT report
designer.

Please advise.

Regards,
Karthick S

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Re: Engage 2016 Call for Papers - due March 7 - a discussion suggestion .... technical topics to be covered?

2016-03-06 Thread arslist
I have submitted my problem trying to get to where we can vote, I am
wondering if anyone else is getting this?

When I try to get there, logged in with my Communities ID, I get:

"The area of BMC Communities is visible to registered logged in users. If
you are logged in when you receive this message then you might not have
sufficient access privileges to view requested page. Please contact us
 if you need any further
assistance."

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mueller, Doug
Sent: March 4, 2016 4:01 PM
To: arslist@ARSLIST.ORG
Subject: Re: Engage 2016 Call for Papers - due March 7 - a discussion
suggestion  technical topics to be covered?

 

** 

Everyone,

 

I would strongly encourage you to use the Communities Forum for Engage for
submitting the "I would like to see but I am not the presenter" type topics.
That gives visibility to the ideas to everyone.  It gives a chance to vote
if interested.  It may give you new ideas of things to propose yourself.

 

Doug

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brock, Anne
Sent: Friday, March 04, 2016 9:56 AM
To: arslist@ARSLIST.ORG  
Subject: Re: Engage 2016 Call for Papers - due March 7 - a discussion
suggestion  technical topics to be covered?

 

** 

Some of the topics were submitted as Ideas on the Engage forum - you can
vote on those

https://communities.bmc.com/community/engage/content?filterID=contentstatus[
published]~objecttype~objecttype[idea
 ]

 

Not sure if there will be a chance for additional feedback or not; you can
ask on the forum..

 

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
Sent: Thursday, March 03, 2016 6:12 PM
To: arslist@ARSLIST.ORG  
Subject: Re: Engage 2016 Call for Papers - due March 7 - a discussion
suggestion  technical topics to be covered?

 

** 

Where would we get to see a list of ideas that are submitted? Would that be
an internal list for BMC to review or will that list be published for
feedback or ratings on ideas that are submitted?

 

Personally I feel the later is a better idea than having those ideas
filtered by BMC internally.

 

Joe

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brock, Anne
Sent: Thursday, March 03, 2016 4:23 PM
To: arslist@ARSLIST.ORG  
Subject: Re: Engage 2016 Call for Papers - due March 7 - a discussion
suggestion  technical topics to be covered?

 

Yeah - What he said!

We've had people comment in the past that there weren't enough topics for
the more technically knowledgeable of you; or not enough topics on things
that interest you. So please do flood us with topics of interest! Of course,
"no guarantees" and all that. But would be great to get a good list in! And
even better if you are able to give the talk!

 

Anne

*while I do work for BMC I admit I have no say in which topics get chosen
and which ones don't* 

 

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mueller, Doug
Sent: Thursday, March 03, 2016 11:31 AM
To: arslist@ARSLIST.ORG  
Subject: Re: Engage 2016 Call for Papers - due March 7 - a discussion
suggestion  technical topics to be covered?

 

** 

Everyone,

 

I just want to step in here in support of Daniel's suggestion and to
encourage you all to submit ideas.

 

If you have a topic you are passionate about and have expertise in that
others would like to know, please submit a talk.  You get a free pass to the
conference if your talk is selected so that discussion about expenses
becomes much easier.  And, you get to bask in the adoration of the masses
who come to your talk who all want to learn from you!

 

Now on the other side, if there are "talks that you want to see" although
you are not the expert, let's hear about those as well.  There are times
when we have topics or themes that need to be covered and we go and find the
right speaker for a talk on that subject.  So, if there are things you would
really like covered in a talk, please think about a title/abstract (couple
of sentences) about what that talk would be.

 

We would love to be flooded with both kinds of items - talks you want to
propose where you present and talks where you want to be in the audience.

 

 

Now the challenge for you.  In the submissions so far, there is a team OTHER
THAN the Service Support (Remedy products, Discovery, .) that have been
getting a lot of submissions and they are close to - if not there - in
taking over the lead in the number of submissions.  I want to make sure that
there are 

Re: Overlay issue in v9

2016-03-06 Thread Atul Vohra



Update: BMC provided us a patch that resolved this issue - around 17 Active 
Links and approval jar file...
�


 Original Message 

Subject: Re: Overlay issue in v9

From: "LJ LongWing" 

Date: Tue, February 2, 2016 9:23 am

To: arslist@ARSLIST.ORG

--



> This topic was recently discussed on communities

>

> https://communities.bmc.com/message/583802#583802

>

> They obviously 'know' that the duplicates exist...which aren't actually

> duplicates of course (different overlay) valuebut yes...it's somewhat

> surprising that this is affecting their own workflowthe thing that's

> not surprising is that they didn't catch itbecause they obviously don't

> create overlays of their own workflow :)

>

> On Tue, Feb 2, 2016 at 6:31 AM, Atul Vohra 

> wrote:

>

>> **

>>

>> In v9 (Linux), we created overlays of some main forms and are seeing that

>> in arschema table it created a new entry for the overlay table with the

>> same schemaid and name.

>>

>>

>>

>> So there are 100+ ALs, 17+ menus, and 1000+ filters which make select

>> calls to arschema to list fields or a field from a particular form (table).

>> This now returns duplicate fields - this can be resolved by using DISTINCT

>> but am surprised that this was not caught by BMC.

>>

>> We have called in BMC with this issue and so far they are fixing (i.e.

>> modify the AL and put the DISTINCT keyword) in various active links as they

>> debug the issue.

>>

>>

>>

>> Ex: We have an overylay of SRM:Request and now in the AP:Rule Definition

>> form , try setting variables for form = SRM:Request

>>

>>

>>

>> Anyone else facing the same issue.

>>

>>

>>

>> Thanks

>> Atul

>> _ARSlist: "Where the Answers Are" and have been for 20 years_

>

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>

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