Re: Keeping the ARSList going as it is.

2016-06-07 Thread Stan Feinstein 
Joe,

 

We are working that off-line.  If you'd like to make a contribution, please
contact me at st...@projectremedies.com  .
I can give you the details.

 

Stan

w. 310-230-1722

c. 310-428-5748.

 

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
Sent: Tuesday, June 07, 2016 4:40 PM
To: arslist@ARSLIST.ORG
Subject: Re: Keeping the ARSList going as it is.

 

** 

How much does it cost to keep the list running though a financial year?

 

Joe

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Stan Feinstein
Sent: Monday, June 06, 2016 8:23 PM
To: arslist@ARSLIST.ORG  
Subject: Re: Keeping the ARSList going as it is.

 

Hi Tim,

 

A number of people have expressed interest to me.  Let's keep the
communication going.

 

Stan

w. 310-230-1722

c. 310-428-5748.

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Timothy Powell
Sent: Monday, June 06, 2016 5:17 PM
To: arslist@ARSLIST.ORG  
Subject: Re: Keeping the ARSList going as it is.

 

** 

Stan,

KPBS, Inc is willing to look at this with you. Have emailed you and Dan off
list.

 

Tim Powell

Vice President

KPBS, Inc.

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Stan Feinstein
Sent: Monday, June 06, 2016 5:26 PM
To: arslist@ARSLIST.ORG  
Subject: Keeping the ARSList going as it is.

 

** 

Everyone, 

 

I have the details on the cost of keeping the ARSList going the way it is.
If anyone is interested in contributing, please contact me off the list.  I
need at least 10 companies to contribute.  Project Remedies will be one of
the companies if others are interested.

 

Thanks.

 

Stan

w. 310-230-1722

c. 310-428-5748.

 

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Re: Keeping the ARSList going as it is.

2016-06-07 Thread Joe D'Souza 
How much does it cost to keep the list running though a financial year?

 

Joe

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Stan Feinstein
Sent: Monday, June 06, 2016 8:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: Keeping the ARSList going as it is.

 

Hi Tim,

 

A number of people have expressed interest to me.  Let's keep the
communication going.

 

Stan

w. 310-230-1722

c. 310-428-5748.

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Timothy Powell
Sent: Monday, June 06, 2016 5:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Keeping the ARSList going as it is.

 

** 

Stan,

KPBS, Inc is willing to look at this with you. Have emailed you and Dan off
list.

 

Tim Powell

Vice President

KPBS, Inc.

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Stan Feinstein
Sent: Monday, June 06, 2016 5:26 PM
To: arslist@ARSLIST.ORG
Subject: Keeping the ARSList going as it is.

 

** 

Everyone, 

 

I have the details on the cost of keeping the ARSList going the way it is.
If anyone is interested in contributing, please contact me off the list.  I
need at least 10 companies to contribute.  Project Remedies will be one of
the companies if others are interested.

 

Thanks.

 

Stan

w. 310-230-1722

c. 310-428-5748.

 

_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: ARSlist Future

2016-06-07 Thread Joe D'Souza 
>From a user perspective (and my views alone - which may or may not be the
perspective of the other members of the ARS List) its not so much the
"backend" mechanism as it is the options available for "receiving / sending
/ interacting" that made the way it is now extremely convenient. That option
being good old email.

 

Is it replaceable?

 

Absolutely - almost everything is.

 

There already are other far more interactive alternatives to email that
could make the whole experience equally convenient. Hopefully BMC will
leverage one of such alternativs.

 

One specifically that I might like to see personally if the ARS List in its
email form had to go away permanently and evolve into something else inside
of BMC Communities, is an interface that would make it available to me
offline as it is online. That was where email won. A web page that feeds out
of being connected to the net is perhaps not a great alternative to a live
Wiki like resource. If you are thinking along the lines of a mobile or
tabloid app, that is exactly where I would like to see the BMC Communities
accessible at. And not have the need to open up a browser, login into BMC
Communities, specifically to interact with this resource. That is almost too
much work to make it less desirable.

 

Is there a Apple or an Android app for interactive with the BMC Communities?
If there is, I am not aware of it - I looked for it in Google Play but do
not see one available. A free mobile or tabloid app for on and offline
viewing and interaction with a community is the type of change I personally
wouldn't mind loosing my email option to. In fact a free app should have
been an option that should have made it years ago.

 

Joe

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of arslist
Sent: Friday, June 03, 2016 4:34 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARSlist Future

 

The move of the ARSlist to Communities is primarily a pragmatic one, the
volume of posts to Communities even on the topics we cover are far greater.

 

It seemed to make sense to let people go to one place, Communities, and
ensure you know about everything going on, and of course what we are talking
about on the ARSlist.

 

 

Does the rss feed feature solve the digest issue? 

 

Daniel

Founder of the ARSlist, soon to be a BMC Communities Group

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
Sent: June 3, 2016 2:52 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARSlist Future

 

** 

Like many others have stated, me too prefer email because of its
independence from the internet when not connected - which is why I have
mostly used ARS List from an Outlook Client. I'll be sad to see it go too
although many of you say you could get communities setup much the same way.
I have not yet tried communities using email that I can remember so can't
comment on it but I do hope it works the same way now that we are forced to
divert our attention that direction.

 

Thank you Dan for this community for as long as you have had it running. It
has been a great resource to me. I hope to benefit at the very least as much
if not more from the BMC Communities.

 

There is a very small voice in my head hoping that the end of a resource
such as the ARS List is not a direct or an indirect sign of the future of
BMC Remedy AR System and the associated Atrium and ITSM suites as tracking
and infrastructure management tools in the face of rising and seemingly
formidable competition... I have been seeing some of the competition
progressively eating into the pie which was once largely dominated by BMC
Remedy tools.. Almost seems like BMC needs to put some work into getting
some of that pie back and quickly before it looses most of it..

 

Cheers

 

Joe

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Theo Fondse (Gmail)
Sent: Thursday, June 02, 2016 7:43 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARSlist Future

 

Hi Dan,

 

This is sad news for me, but I suppose it was inevitable with the way
current market trends are going.

Thanks for all these years of keeping the list up! s

The ARSList was a life saver for me on a good number of occasions over the
years and I've met some good folks here.

 

 

Best Regards,

 

Theo

 

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Daniel Bloom
Sent: 01 June 2016 22:37
To: arslist@ARSLIST.ORG
Subject: ADM: ARSlist Future

 

** 

I will be moving the ARSlist Community to BMC Communities. Where our members
will still be the only ones that know why this is the Action Request System
list and not the Remedy list.

 

Some of the concerns expressed have been raised by me with BMC and I make
this move with the assurance of non-interference and in fact increased
co-operation for the good of the community.

 

At least one server will stay

Re: Analytics Upgrade

2016-06-07 Thread Brian Pancia 
I’m not 100% positive of BMC’s position on Analytics, but it looks like 
SmartReporting is replacing the native ARSystem and Web reporting and TrueSight 
is going to be replacing Analytics.  Both SmartReporting and TrueSight look 
really slick.  Haven’t had much time to play with them though.

Brian Pancia
Finity IT

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Thad Esser
Sent: Monday, June 6, 2016 12:56 PM
To: arslist@ARSLIST.ORG
Subject: Re: Analytics Upgrade

**
Kathy,

I was of the understanding that reporting had changed completely for 9.1.  
Instead of Analytics, they have "Smart Reporting":
https://docs.bmc.com/docs/display/public/itsm91/Getting+started+with+BMC+Remedy+Smart+Reporting

We're not that deep into our 9.1 project yet, so I can't speak with 100% 
confidence about this, but hopefully it helps guide you in some way.

Thad

On Fri, Jun 3, 2016 at 12:23 PM, Kathy Morris 
> wrote:
**
Hi,

We are upgrading AR System/ITSM to 9.1. I am looking for the installer for the 
most recent version of Analytics.
I found:
https://docs.bmc.com/docs/display/public/BABSM8100/Home

A team member is telling me that BSM Analytics 8.1 is not correct. He says 
there is another version of BMC Analytics that is not for BSM that we should be 
using.
Are there two products of Analytics BSM vs. non-BSM? How do we know which one 
to use?


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