RE: [EXTERNAL] Re: Please unsubscribe me

[Nguyen, Tham via ARSList]

Please unsubscribe me also as I’m no longer involve in Remedy activities.  
Thanks.

Regards,

Tham Nguyen

From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Jason Miller
Sent: Wednesday, August 21, 2019 11:19 AM
To: ARSList
Cc: Oldershaw, Peter (CTR)
Subject: [EXTERNAL] Re: Please unsubscribe me

You have been unsubscribed.

Jason

On Wed, Aug 21, 2019 at 6:26 AM Oldershaw, Peter (CTR) via ARSList 
mailto:arslist@arslist.org>> wrote:
Hi,

I no longer work with Remedy and attempted to unsubscribe on the arslist web 
site but it does not seem to work.  Can someone please help unsubscribe me.

Thanks.

Cheers…Peter
ManTech Mission Solutions & Services Group
703 447 5863
InfoZen is a wholly owned subsidiary of ManTech

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Re: EXTERNAL: Re: ARS 9.1.06 aka 18.08 Centralized Configuration of PLUGINS

[LJ LongWing]

Wellmax parallelism of 1 simply means that only one cpu will work on
any given querywhich of course means that if a query takes 10 seconds
to retrievewith only 1 cpu, it'll stay at 10...with that set to 2,
it'll be 5, etc.  If your DBA's not willing to budge, and your indexes are
fine, then there is nothing more to do :)

I'm not sure what to say about the central config

On Wed, Aug 21, 2019 at 12:16 PM Reiser, John J 
wrote:

> LJ,
>
> That’s my problem. For some reason I cannot get the centralized config
> form to accept any new plugins.
>
> I’ve had nothing but trouble with this install and my support contract is
> in limbo while the PO gets corrected.
>
> We have terrible performance and a DB team who will not entertain a
> settings change recommended in a troubleshooting guide I found on BMC’s
> website.
>
> Has to do with Cost Threshold of Parallelism and the Max Degree of
> Parallelism.
>
> We have it set at Cost = 5 and Max degrees =1. That 1 pretty much makes
> the Cost setting useless to the MS SQL server.
>
> But, hey, you know, the DBA knows exactly what should be done even if the
> vendor specified something else to try.
>
> Sorry for the rant. I’ve been fighting this for 3 weeks now.
>
>
>
>
>
> Thank you,
>
> ---
> John J. Reiser
> Building 760-J202
> Remedy AR System Developer
>
> Senior Software Development Analyst
> Lockheed Martin - RMS Moorestown Region
> The star that burns twice as bright burns half as long.
> Pay close attention and be illuminated by its brilliance. - paraphrased by
> me
>
>
>
> *From:* ARSList  *On Behalf Of *LJ LongWing
> *Sent:* Wednesday, August 21, 2019 11:32 AM
> *To:* ARSList 
> *Subject:* EXTERNAL: Re: ARS 9.1.06 aka 18.08 Centralized Configuration
> of PLUGINS
>
>
>
> John,
>
> when I add it to the pluginsvr_config.xml, it adds it to the central
> config...if it's not, then there are problems.  You should be able to add
> it through the central config as well, so that the two are in sync.
>
>
>
> On Wed, Aug 21, 2019 at 6:48 AM Reiser, John J 
> wrote:
>
> Hey Listers,
> Has anyone figured out how to manage your plugins with the centralized
> configuration forms?
> If you add something to pluginsvr_config.xml it doesn't show up in the
> centralized form and if you make a change to a plugin in the Centralized
> Configuration Generic UI it rewrites the pluginsvr_config.xml and wipes out
> what you added there.
> I had one of the Report plugins  get dropped from the pluginSet so I
> corrected the labels in the Configuration Generic UI form. Then the Restful
> API from APL Remedy (Thanks LJ) stopped working.
> When I check the pluginsvr_config.xml the Restful Plugin values were
> removed from the file. I added them and sometime overnight the plugin
> started working again. But it was not incorporated into the Plugins
> Configuration form. It's working by being in the pluginsvr_config.xml file
> but if something else updates the centralized form I'm afraid it will
> remove the Restful Plugin entries again.
>
> Side question: Has anyone setup Restful API in the centralized
> Configuration form with any success?
>
>
> Thank you,
> ---
> John J. Reiser
> Building 760-J202
> Remedy AR System Developer
> Senior Software Development Analyst
> Lockheed Martin - RMS Moorestown Region
> The star that burns twice as bright burns half as long.
> Pay close attention and be illuminated by its brilliance. - paraphrased by
> me
>
>
> --
> ARSList mailing list
> ARSList@arslist.org
> https://mailman.rrr.se/cgi/listinfo/arslist
>
> --
> ARSList mailing list
> ARSList@arslist.org
> https://mailman.rrr.se/cgi/listinfo/arslist
>
-- 
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RE: EXTERNAL: Re: ARS 9.1.06 aka 18.08 Centralized Configuration of PLUGINS

[Reiser, John J]

LJ,
That’s my problem. For some reason I cannot get the centralized config form to 
accept any new plugins.
I’ve had nothing but trouble with this install and my support contract is in 
limbo while the PO gets corrected.
We have terrible performance and a DB team who will not entertain a settings 
change recommended in a troubleshooting guide I found on BMC’s website.
Has to do with Cost Threshold of Parallelism and the Max Degree of Parallelism.
We have it set at Cost = 5 and Max degrees =1. That 1 pretty much makes the 
Cost setting useless to the MS SQL server.
But, hey, you know, the DBA knows exactly what should be done even if the 
vendor specified something else to try.
Sorry for the rant. I’ve been fighting this for 3 weeks now.


Thank you,
---
John J. Reiser
Building 760-J202
Remedy AR System Developer
Senior Software Development Analyst
Lockheed Martin - RMS Moorestown Region
The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased by me

From: ARSList  On Behalf Of LJ LongWing
Sent: Wednesday, August 21, 2019 11:32 AM
To: ARSList 
Subject: EXTERNAL: Re: ARS 9.1.06 aka 18.08 Centralized Configuration of PLUGINS

John,
when I add it to the pluginsvr_config.xml, it adds it to the central 
config...if it's not, then there are problems.  You should be able to add it 
through the central config as well, so that the two are in sync.

On Wed, Aug 21, 2019 at 6:48 AM Reiser, John J 
mailto:john.j.rei...@lmco.com>> wrote:
Hey Listers,
Has anyone figured out how to manage your plugins with the centralized 
configuration forms?
If you add something to pluginsvr_config.xml it doesn't show up in the 
centralized form and if you make a change to a plugin in the Centralized 
Configuration Generic UI it rewrites the pluginsvr_config.xml and wipes out 
what you added there.
I had one of the Report plugins  get dropped from the pluginSet so I corrected 
the labels in the Configuration Generic UI form. Then the Restful API from APL 
Remedy (Thanks LJ) stopped working.
When I check the pluginsvr_config.xml the Restful Plugin values were removed 
from the file. I added them and sometime overnight the plugin started working 
again. But it was not incorporated into the Plugins Configuration form. It's 
working by being in the pluginsvr_config.xml file but if something else updates 
the centralized form I'm afraid it will remove the Restful Plugin entries again.

Side question: Has anyone setup Restful API in the centralized Configuration 
form with any success?


Thank you,
---
John J. Reiser
Building 760-J202
Remedy AR System Developer
Senior Software Development Analyst
Lockheed Martin - RMS Moorestown Region
The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased by me


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https://mailman.rrr.se/cgi/listinfo/arslist
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RE: Re: How to run a job on individual servers?

[Mueller, Doug]

Thomas,

There are a variety of techniques you could use.


1)  If what you are doing is just analyzing a user log file (I seem to 
remember that this was what you were having your program do from somewhere in 
the thread….)….What if you just specified to put the user log onto a shared 
drive so that you can access all the three log files from any of the machines, 
and then just run your escalation to process them all from the one machine?

This puts all the processing on one machine but that one machine can access all 
the data desired.This works if what you want to do is just something like 
processing a file and there is no real other need to be on each machine.


2)  You could create a little form – maybe call it InformationCollector.  
This form would be a display only form to not even have any DB footprint.   You 
put all the workflow you want to run attached to this form – including the run 
process.   Now, set your escalation to do a web services call (or write a rest 
or java program) to perform a create on this entry for each of the servers.   
Make sure you send it to the actual machine name NOT to a load balancer so you 
are forcing the call to be processed by the corresponding server.   Note you 
could make it a service call instead if you want.

If there are results that you want to record and track over time, you could 
make the form a real form and put the results of the operation back into the 
form – or you could update another form or whatever you want to do to record 
the data.

This puts the processing on each machine with full access to the stuff on that 
machine.

If there are several different operations you want to trigger, use the Short 
Description of your form as a command form.  Send which operation you want to 
perform to that and have all your workflow have a qualifier that it runs only 
for the command that it is tied to.   Then, you could have many different 
operations driven separately but from the same place.

Everything else is really a permutation of these ideas – either get the files 
to one machine to manage or have a form that does processing and trigger on 
each.

Hopefully, this provides some ideas to work with to solve this situation and 
others where you are trying to do something similar.

Doug Mueller


From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Thomas 
Miskiewicz
Sent: Wednesday, August 21, 2019 5:03 AM
To: ARSList 
Subject: [EXTERNAL] Re: How to run a job on individual servers?

Fabulous idea. As which use shall I do the ssh? The system is running as root

On Wed 21. Aug 2019 at 13:46, 
mailto:conny.mar...@t-systems.com>> wrote:
Hi,

if you're on *x, you can do something like

RUN-PROCESS ssh server1 /path/to/your/licensetracker
RUN-PROCESS ssh server2 /path/to/your/licensetracker
RUN-PROCESS ssh server3 /path/to/your/licensetracker

within an escalation. If escalations are running on server1 it will connect via 
ssh to itself, which does not really matter.

KR Conny

-Ursprüngliche Nachricht-
Von: ARSList mailto:arslist-boun...@arslist.org>> 
Im Auftrag von Thomas Miskiewicz
Gesendet: Mittwoch, 21. August 2019 13:21
An: ARSList mailto:arslist@arslist.org>>
Betreff: Re: How to run a job on individual servers?

We're collecting license information on each individual server reading the 
user.log I’m looking for a way to trigger the action on each individual server 
without having to use a cron job.

> On 21. Aug 2019, at 13:18, Tauf Chowdhury 
> mailto:taufc...@gmail.com>> wrote:
>
> Do you mean escalations? Also is this during a maintenance period or 
> scheduled outage? You could always bring up one server at a time and that way 
> you can ensure escalations are running on that server if you’re in a server 
> group with the failover configured.
>
> Sent from my iPhone
>
>> On Aug 21, 2019, at 6:50 AM, Thomas Miskiewicz 
>> mailto:tmisk...@gmail.com>> wrote:
>>
>> Hi there
>>
>> we got three servers in the group and would like to collect information on 
>> every individual server. We did that in the past using a cron job but would 
>> prefer escalation which can be controlled by workflow. The problem is 
>> explanations run only on one of the three servers. Any idea how to trigger 
>> workflow on each individual server?
>>
>>
>> Thomas
>> --
>> ARSList mailing list
>> ARSList@arslist.org
>> https://mailman.rrr.se/cgi/listinfo/arslist
>
> --
> ARSList mailing list
> ARSList@arslist.org
> https://mailman.rrr.se/cgi/listinfo/arslist

Re: Please unsubscribe me

[Jason Miller]

You have been unsubscribed.

Jason

On Wed, Aug 21, 2019 at 6:26 AM Oldershaw, Peter (CTR) via ARSList <
arslist@arslist.org> wrote:

> Hi,
>
>
>
> I no longer work with Remedy and attempted to unsubscribe on the arslist
> web site but it does not seem to work.  Can someone please help unsubscribe
> me.
>
>
>
> Thanks.
>
>
>
> Cheers…Peter
>
> ManTech Mission Solutions & Services Group
>
> 703 447 5863
>
> *InfoZen is a wholly owned subsidiary of ManTech*
>
>
> --
> ARSList mailing list
> ARSList@arslist.org
> https://mailman.rrr.se/cgi/listinfo/arslist
>
-- 
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Re: ARS 9.1.06 aka 18.08 Centralized Configuration of PLUGINS

[LJ LongWing]

John,
when I add it to the pluginsvr_config.xml, it adds it to the central
config...if it's not, then there are problems.  You should be able to add
it through the central config as well, so that the two are in sync.

On Wed, Aug 21, 2019 at 6:48 AM Reiser, John J 
wrote:

> Hey Listers,
> Has anyone figured out how to manage your plugins with the centralized
> configuration forms?
> If you add something to pluginsvr_config.xml it doesn't show up in the
> centralized form and if you make a change to a plugin in the Centralized
> Configuration Generic UI it rewrites the pluginsvr_config.xml and wipes out
> what you added there.
> I had one of the Report plugins  get dropped from the pluginSet so I
> corrected the labels in the Configuration Generic UI form. Then the Restful
> API from APL Remedy (Thanks LJ) stopped working.
> When I check the pluginsvr_config.xml the Restful Plugin values were
> removed from the file. I added them and sometime overnight the plugin
> started working again. But it was not incorporated into the Plugins
> Configuration form. It's working by being in the pluginsvr_config.xml file
> but if something else updates the centralized form I'm afraid it will
> remove the Restful Plugin entries again.
>
> Side question: Has anyone setup Restful API in the centralized
> Configuration form with any success?
>
>
> Thank you,
> ---
> John J. Reiser
> Building 760-J202
> Remedy AR System Developer
> Senior Software Development Analyst
> Lockheed Martin - RMS Moorestown Region
> The star that burns twice as bright burns half as long.
> Pay close attention and be illuminated by its brilliance. - paraphrased by
> me
>
>
> --
> ARSList mailing list
> ARSList@arslist.org
> https://mailman.rrr.se/cgi/listinfo/arslist
>
-- 
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ARSList@arslist.org
https://mailman.rrr.se/cgi/listinfo/arslist

Re: ARS 9.1.06 aka 18.08 Centralized Configuration of PLUGINS

[Vinod Gaidhani]

As per my understanding, everything you can manage from Centralized Config
Console. At the server restart, it overwrites the files with contents from
this form so editing these files wont help. You can add new plugin as well
from this console.

Thanks,
Vinod Gaidhani.



On Wed, Aug 21, 2019 at 7:47 AM Reiser, John J 
wrote:

> Hey Listers,
> Has anyone figured out how to manage your plugins with the centralized
> configuration forms?
> If you add something to pluginsvr_config.xml it doesn't show up in the
> centralized form and if you make a change to a plugin in the Centralized
> Configuration Generic UI it rewrites the pluginsvr_config.xml and wipes out
> what you added there.
> I had one of the Report plugins  get dropped from the pluginSet so I
> corrected the labels in the Configuration Generic UI form. Then the Restful
> API from APL Remedy (Thanks LJ) stopped working.
> When I check the pluginsvr_config.xml the Restful Plugin values were
> removed from the file. I added them and sometime overnight the plugin
> started working again. But it was not incorporated into the Plugins
> Configuration form. It's working by being in the pluginsvr_config.xml file
> but if something else updates the centralized form I'm afraid it will
> remove the Restful Plugin entries again.
>
> Side question: Has anyone setup Restful API in the centralized
> Configuration form with any success?
>
>
> Thank you,
> ---
> John J. Reiser
> Building 760-J202
> Remedy AR System Developer
> Senior Software Development Analyst
> Lockheed Martin - RMS Moorestown Region
> The star that burns twice as bright burns half as long.
> Pay close attention and be illuminated by its brilliance. - paraphrased by
> me
>
>
> --
> ARSList mailing list
> ARSList@arslist.org
> https://mailman.rrr.se/cgi/listinfo/arslist
>
-- 
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https://mailman.rrr.se/cgi/listinfo/arslist

ARS 9.1.06 aka 18.08 Centralized Configuration of PLUGINS

[Reiser, John J]

Hey Listers,
Has anyone figured out how to manage your plugins with the centralized 
configuration forms?
If you add something to pluginsvr_config.xml it doesn't show up in the 
centralized form and if you make a change to a plugin in the Centralized 
Configuration Generic UI it rewrites the pluginsvr_config.xml and wipes out 
what you added there.
I had one of the Report plugins  get dropped from the pluginSet so I corrected 
the labels in the Configuration Generic UI form. Then the Restful API from APL 
Remedy (Thanks LJ) stopped working.
When I check the pluginsvr_config.xml the Restful Plugin values were removed 
from the file. I added them and sometime overnight the plugin started working 
again. But it was not incorporated into the Plugins Configuration form. It's 
working by being in the pluginsvr_config.xml file but if something else updates 
the centralized form I'm afraid it will remove the Restful Plugin entries again.

Side question: Has anyone setup Restful API in the centralized Configuration 
form with any success?


Thank you,
--- 
John J. Reiser 
Building 760-J202
Remedy AR System Developer
Senior Software Development Analyst 
Lockheed Martin - RMS Moorestown Region
The star that burns twice as bright burns half as long. 
Pay close attention and be illuminated by its brilliance. - paraphrased by me 


-- 
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AW: How to run a job on individual servers?

[Conny.Martin]

I would not recommend to run arsystem as root (from a security point of view) 
For ssh you can use whatever user you like, which has sufficient permissions to 
run your “licensetracker”. You’ll have to make sure, that the user running 
arsystem is able to do ssh to the target servers/user without the need of any 
password. (Public-Key Authentication)

KR Conny
Von: ARSList  Im Auftrag von Thomas Miskiewicz
Gesendet: Mittwoch, 21. August 2019 14:03
An: ARSList 
Betreff: Re: How to run a job on individual servers?

Fabulous idea. As which use shall I do the ssh? The system is running as root

On Wed 21. Aug 2019 at 13:46, 
mailto:conny.mar...@t-systems.com>> wrote:
Hi,

if you're on *x, you can do something like

RUN-PROCESS ssh server1 /path/to/your/licensetracker
RUN-PROCESS ssh server2 /path/to/your/licensetracker
RUN-PROCESS ssh server3 /path/to/your/licensetracker

within an escalation. If escalations are running on server1 it will connect via 
ssh to itself, which does not really matter.

KR Conny

-Ursprüngliche Nachricht-
Von: ARSList mailto:arslist-boun...@arslist.org>> 
Im Auftrag von Thomas Miskiewicz
Gesendet: Mittwoch, 21. August 2019 13:21
An: ARSList mailto:arslist@arslist.org>>
Betreff: Re: How to run a job on individual servers?

We're collecting license information on each individual server reading the 
user.log I’m looking for a way to trigger the action on each individual server 
without having to use a cron job.

> On 21. Aug 2019, at 13:18, Tauf Chowdhury 
> mailto:taufc...@gmail.com>> wrote:
>
> Do you mean escalations? Also is this during a maintenance period or 
> scheduled outage? You could always bring up one server at a time and that way 
> you can ensure escalations are running on that server if you’re in a server 
> group with the failover configured.
>
> Sent from my iPhone
>
>> On Aug 21, 2019, at 6:50 AM, Thomas Miskiewicz 
>> mailto:tmisk...@gmail.com>> wrote:
>>
>> Hi there
>>
>> we got three servers in the group and would like to collect information on 
>> every individual server. We did that in the past using a cron job but would 
>> prefer escalation which can be controlled by workflow. The problem is 
>> explanations run only on one of the three servers. Any idea how to trigger 
>> workflow on each individual server?
>>
>>
>> Thomas
>> --
>> ARSList mailing list
>> ARSList@arslist.org
>> https://mailman.rrr.se/cgi/listinfo/arslist
>
> --
> ARSList mailing list
> ARSList@arslist.org
> https://mailman.rrr.se/cgi/listinfo/arslist


--
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https://mailman.rrr.se/cgi/listinfo/arslist

--
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Re: How to run a job on individual servers?

[Thomas Miskiewicz]

Fabulous idea. As which use shall I do the ssh? The system is running as
root

On Wed 21. Aug 2019 at 13:46,  wrote:

> Hi,
>
> if you're on *x, you can do something like
>
> RUN-PROCESS ssh server1 /path/to/your/licensetracker
> RUN-PROCESS ssh server2 /path/to/your/licensetracker
> RUN-PROCESS ssh server3 /path/to/your/licensetracker
>
> within an escalation. If escalations are running on server1 it will
> connect via ssh to itself, which does not really matter.
>
> KR Conny
>
> -Ursprüngliche Nachricht-
> Von: ARSList  Im Auftrag von Thomas
> Miskiewicz
> Gesendet: Mittwoch, 21. August 2019 13:21
> An: ARSList 
> Betreff: Re: How to run a job on individual servers?
>
> We're collecting license information on each individual server reading the
> user.log I’m looking for a way to trigger the action on each individual
> server without having to use a cron job.
>
> > On 21. Aug 2019, at 13:18, Tauf Chowdhury  wrote:
> >
> > Do you mean escalations? Also is this during a maintenance period or
> scheduled outage? You could always bring up one server at a time and that
> way you can ensure escalations are running on that server if you’re in a
> server group with the failover configured.
> >
> > Sent from my iPhone
> >
> >> On Aug 21, 2019, at 6:50 AM, Thomas Miskiewicz 
> wrote:
> >>
> >> Hi there
> >>
> >> we got three servers in the group and would like to collect information
> on every individual server. We did that in the past using a cron job but
> would prefer escalation which can be controlled by workflow. The problem is
> explanations run only on one of the three servers. Any idea how to trigger
> workflow on each individual server?
> >>
> >>
> >> Thomas
> >> --
> >> ARSList mailing list
> >> ARSList@arslist.org
> >> https://mailman.rrr.se/cgi/listinfo/arslist
> >
> > --
> > ARSList mailing list
> > ARSList@arslist.org
> > https://mailman.rrr.se/cgi/listinfo/arslist
>
>
> --
> ARSList mailing list
> ARSList@arslist.org
> https://mailman.rrr.se/cgi/listinfo/arslist
>
> --
> ARSList mailing list
> ARSList@arslist.org
> https://mailman.rrr.se/cgi/listinfo/arslist
>
-- 
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https://mailman.rrr.se/cgi/listinfo/arslist

AW: How to run a job on individual servers?

[Conny.Martin]

Hi,

if you're on *x, you can do something like 

RUN-PROCESS ssh server1 /path/to/your/licensetracker
RUN-PROCESS ssh server2 /path/to/your/licensetracker
RUN-PROCESS ssh server3 /path/to/your/licensetracker

within an escalation. If escalations are running on server1 it will connect via 
ssh to itself, which does not really matter.

KR Conny

-Ursprüngliche Nachricht-
Von: ARSList  Im Auftrag von Thomas Miskiewicz
Gesendet: Mittwoch, 21. August 2019 13:21
An: ARSList 
Betreff: Re: How to run a job on individual servers?

We're collecting license information on each individual server reading the 
user.log I’m looking for a way to trigger the action on each individual server 
without having to use a cron job.

> On 21. Aug 2019, at 13:18, Tauf Chowdhury  wrote:
> 
> Do you mean escalations? Also is this during a maintenance period or 
> scheduled outage? You could always bring up one server at a time and that way 
> you can ensure escalations are running on that server if you’re in a server 
> group with the failover configured. 
> 
> Sent from my iPhone
> 
>> On Aug 21, 2019, at 6:50 AM, Thomas Miskiewicz  wrote:
>> 
>> Hi there
>> 
>> we got three servers in the group and would like to collect information on 
>> every individual server. We did that in the past using a cron job but would 
>> prefer escalation which can be controlled by workflow. The problem is 
>> explanations run only on one of the three servers. Any idea how to trigger 
>> workflow on each individual server?
>> 
>> 
>> Thomas
>> -- 
>> ARSList mailing list
>> ARSList@arslist.org
>> https://mailman.rrr.se/cgi/listinfo/arslist
> 
> -- 
> ARSList mailing list
> ARSList@arslist.org
> https://mailman.rrr.se/cgi/listinfo/arslist


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RE: Please unsubscribe me

[Oldershaw, Peter (CTR) via ARSList]

Thanks, I shall just flag it as spam ☺


Cheers…Peter
ManTech Mission Solutions & Services Group
703 447 5863
InfoZen is a wholly owned subsidiary of ManTech

From: Thomas Miskiewicz 
Sent: Wednesday, August 21, 2019 7:27 AM
To: ARSList 
Cc: Oldershaw, Peter (CTR) 
Subject: Re: Please unsubscribe me

You’ll have to live with it! 😂


On 21. Aug 2019, at 13:25, Oldershaw, Peter (CTR) via ARSList 
mailto:arslist@arslist.org>> wrote:

Hi,

I no longer work with Remedy and attempted to unsubscribe on the arslist web 
site but it does not seem to work.  Can someone please help unsubscribe me.

Thanks.

Cheers…Peter
ManTech Mission Solutions & Services Group
703 447 5863
InfoZen is a wholly owned subsidiary of ManTech

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Re: Please unsubscribe me

[Thomas Miskiewicz]

You’ll have to live with it! 😂

> On 21. Aug 2019, at 13:25, Oldershaw, Peter (CTR) via ARSList 
>  wrote:
> 
> Hi,
>  
> I no longer work with Remedy and attempted to unsubscribe on the arslist web 
> site but it does not seem to work.  Can someone please help unsubscribe me.
>  
> Thanks.
>  
> Cheers…Peter
> ManTech Mission Solutions & Services Group
> 703 447 5863
> InfoZen is a wholly owned subsidiary of ManTech
>  
> -- 
> ARSList mailing list
> ARSList@arslist.org 
> https://mailman.rrr.se/cgi/listinfo/arslist 
> 
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Please unsubscribe me

[Oldershaw, Peter (CTR) via ARSList]

Hi,

I no longer work with Remedy and attempted to unsubscribe on the arslist web 
site but it does not seem to work.  Can someone please help unsubscribe me.

Thanks.

Cheers...Peter
ManTech Mission Solutions & Services Group
703 447 5863
InfoZen is a wholly owned subsidiary of ManTech

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Re: How to run a job on individual servers?

[Thomas Miskiewicz]

We're collecting license information on each individual server reading the 
user.log I’m looking for a way to trigger the action on each individual server 
without having to use a cron job.

> On 21. Aug 2019, at 13:18, Tauf Chowdhury  wrote:
> 
> Do you mean escalations? Also is this during a maintenance period or 
> scheduled outage? You could always bring up one server at a time and that way 
> you can ensure escalations are running on that server if you’re in a server 
> group with the failover configured. 
> 
> Sent from my iPhone
> 
>> On Aug 21, 2019, at 6:50 AM, Thomas Miskiewicz  wrote:
>> 
>> Hi there
>> 
>> we got three servers in the group and would like to collect information on 
>> every individual server. We did that in the past using a cron job but would 
>> prefer escalation which can be controlled by workflow. The problem is 
>> explanations run only on one of the three servers. Any idea how to trigger 
>> workflow on each individual server?
>> 
>> 
>> Thomas
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Re: How to run a job on individual servers?

[Thomas Miskiewicz]

Job = Escalation

We don’t have and use AI. It’s Remedy core only. We don’t want cron either...

> On 21. Aug 2019, at 13:16, Danny Kellett  
> wrote:
> 
> Escalation will only run from one AR Server at a time. So workflow on it's 
> own might not cut it.
> Not quite sure what "Job" is in the subject. But if something has to be run 
> on each server then you will need something external like a cron to trigger 
> it.
> 
> AI typically is run from one server at a time, however you can create a 
> job/trans that will query the server group ranking; ar monitor or centralised 
> config forms for the server names and connect to them directly run something
> 
> -- Original Message --
> From: "Thomas Miskiewicz" 
> To: arslist@arslist.org
> Sent: 21/08/2019 11:50:30
> Subject: How to run a job on individual servers?
> 
>> Hi there
>> 
>> we got three servers in the group and would like to collect information on 
>> every individual server. We did that in the past using a cron job but would 
>> prefer escalation which can be controlled by workflow. The problem is 
>> explanations run only on one of the three servers. Any idea how to trigger 
>> workflow on each individual server?
>> 
>> 
>> Thomas
>> --
>> ARSList mailing list
>> ARSList@arslist.org
>> https://mailman.rrr.se/cgi/listinfo/arslist
> 
> 
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Re: How to run a job on individual servers?

[Tauf Chowdhury]

Do you mean escalations? Also is this during a maintenance period or scheduled 
outage? You could always bring up one server at a time and that way you can 
ensure escalations are running on that server if you’re in a server group with 
the failover configured. 

Sent from my iPhone

> On Aug 21, 2019, at 6:50 AM, Thomas Miskiewicz  wrote:
> 
> Hi there
> 
> we got three servers in the group and would like to collect information on 
> every individual server. We did that in the past using a cron job but would 
> prefer escalation which can be controlled by workflow. The problem is 
> explanations run only on one of the three servers. Any idea how to trigger 
> workflow on each individual server?
> 
> 
> Thomas
> -- 
> ARSList mailing list
> ARSList@arslist.org
> https://mailman.rrr.se/cgi/listinfo/arslist

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Re: How to run a job on individual servers?

[Danny Kellett]

Escalation will only run from one AR Server at a time. So workflow on 
it's own might not cut it.
Not quite sure what "Job" is in the subject. But if something has to be 
run on each server then you will need something external like a cron to 
trigger it.


AI typically is run from one server at a time, however you can create a 
job/trans that will query the server group ranking; ar monitor or 
centralised config forms for the server names and connect to them 
directly run something


-- Original Message --
From: "Thomas Miskiewicz" 
To: arslist@arslist.org
Sent: 21/08/2019 11:50:30
Subject: How to run a job on individual servers?


Hi there

we got three servers in the group and would like to collect information on 
every individual server. We did that in the past using a cron job but would 
prefer escalation which can be controlled by workflow. The problem is 
explanations run only on one of the three servers. Any idea how to trigger 
workflow on each individual server?


Thomas
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How to run a job on individual servers?

[Thomas Miskiewicz]

Hi there

we got three servers in the group and would like to collect information on 
every individual server. We did that in the past using a cron job but would 
prefer escalation which can be controlled by workflow. The problem is 
explanations run only on one of the three servers. Any idea how to trigger 
workflow on each individual server?


Thomas
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