Re: Data Load Console Confusion!

[Art Tavoularis]

Hi, we are looking at this issue and the data stored in the Person ID field in 
the CTM:People WorkLog form is the entry ID of the Person record in the 
CTM:People form.  So there are no data issues here.

In addition, if you are validating CTM:LoadPeopleWorkLog records against people 
records on the CTM:LoadPeople form then you need to ensure that the records on 
the CTM:LoadPeople form are validated without error.

I suggest to log a support issue if you have further problems loading data this 
way we can take a look at the data in question.

Thanks,
Art

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Re: Post Installation Tasks for ITSM 7.0 - Schema Sort Order Error

[Art Tavoularis]

Hi Mike, the issue you are seeing is due to some invalid records in the 
Schema Sort form (i.e. records that reference forms that are not load in 
AR).  You can disregard this error message as the process continues and 
updates the Schema Sort properly for the remaining forms.

Regards,
Art

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