Re: wilrdcard problem

2007-09-19 Thread Ashraf Sultana shaik
hi mark,

 wildcard [^] will matches any character not with in the specified range,
[^0-9] means it will check the range from 0 to 9 not the other
characters.But u r requirement is anythig but not the numbers to meet u r
requirement use [-] wildcard instead of [^].

run if:'Character Field' LIKE %[0-9]%

Regards,
Ashraf sultana.


Mark Milke wrote:
 
 Hi there,
 
 I'm trying to test if a Character Field contains anything but numbers.
 I did a test form on that I have a character field and a button. When
 I click the button, it fires an Active Link with this RunIf:
 
 'Character Field' LIKE [^0-9]
 
 If the RunIf is true, the Active Link shows an error message.
 
 Here's my test.
 
 1. when I enter 1 into the character field and click the button I
 get NO message so OK
 2. when I enter 19 into the character field and click the button I
 get NO message so OK
 3. when I enter a into the character field and click the button I
 get THE message so OK
 
 4. when I enter a2 into the character field and click the button I
 get NO message and this is NOT OK
 
 What's wrong with the case 4?
 
 I thought I've said 'Character Field' LIKE [^0-9] which mean, if the
 field contains anything but the the numbers from 0 to 9, the Run If is
 TRUE and this should cause the error message. As far as I'm concerned
 a2 isn't within 0-9, so where is there error message? What am I
 missing?
 
 
 Mark
 
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Re: help

2007-09-18 Thread Ashraf Sultana shaik
hi shibu samuel,

steps to export the work info to file

1. open the form HPD:Help Desk on search mode
2.select the records u which you want to export the work info 
3.click on tools--reporting
   a page will be opened with highlighting the record in new report
styles,double click on that.Now a properdies(new style) dialogue box will be
opened with the fields in the form.Now select the work info field and click
on add after/before.
4.click on reprot--export to file.

note:when u try to export the data in work info field, it will get exported
as normal text but not in the format as in the remedy.


Shibu Samuel wrote:
 
 Thanks for the help Roger. 
 On which form I have to check,  HPD:Help Desk? 
  
 Please advice. 
 
 Thanks 
 Shibu Samuel 
  
  
 
 
 
 From: Action Request System discussion list(ARSList) on behalf of Roger
 Justice
 Sent: Tue 11/09/2007 12:34 PM
 To: arslist@ARSLIST.ORG
 Subject: Re: help
 
 
 ** This is the standard text report. To export the data you will have to
 open Incident work info and search on the field Incident Number. Now you
 can export to a file.
 
 
 -Original Message-
 From: Shibu Samuel [EMAIL PROTECTED]
 To: arslist@ARSLIST.ORG
 Sent: Tue, 11 Sep 2007 4:47 am
 Subject: help
 
 
 Hi List, 
  
 How to Export a Work info entries in a file.
  
 We are using Incident Management 7.0.
 Steps to export a work info file
 1. Select workinfo entries under Work Info TAB
 2. Click on Report button
 3. A page will open, select report -  Export to file (Export to file is
 greyed 
 out)
 
 Please advice. 
  
 Thanks 
 Shibu Samuel 
 
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Re: Outgoing Date Format using HTML Template

2007-09-17 Thread Ashraf Sultana shaik
Ashraf Sultana shaik wrote:
 
 hi,
 
 In a Windows environment, the date and time display format is based on the
 Regional Setting Properties of Control Panel.Change the format to
 indonesian then u will get u r required format i.e,(dd/month/year),by
 default the format is english(united states).
 
  If the AR System server is running under a different account name or
 using the default user configuration and you are unable to change the
 regional properties, you can set the ARDATE, ARDATEONLY, or ARTIMEONLY
 environment variables.
 
 regards,
 Ashraf sultana.
 
 Siti Hawa Bee SHAIK FARID wrote:
 
 
 Dear Listers,
 
  
 
 I would like to check is there any way to change the date format as
 dd/mm/ instead of mm/dd/. In Asia we use local date format
 instead
 of US date format. Any advised on this? Below is the tempate, look at the
 created date field.
 
  
 
 1) I had checked AR Tool - File - Preference
 
  
 
 Date format  : Short dd/mm/ hh:mm:ss
 
  
 
 2) In Admin Tool - File - Server Information
 
 Server Time : Fri Sep 14 hh:mm:ss
 
  
 
 ARS 6.3 patch 20
 
 AR Helpdesk 6.0
 
  
 
   _  
 
 From: SG-IT Helpdesk 
 Sent: Friday, September 14, 2007 09:24
 Cc: SG-IT Helpdesk
 Subject: Item Technical Issue, Case HD000101628, Low urgency, has been
 assigned to ACS.
 
  
 
 Case
 http://NTARSPSG01/arsys/forms/HPD:HelpDesk/Support/?cacheid=5b2ee7b7ViewFor
 mServlet?server=ctdayrem02pform=HD%3AHelpDeskeid=HD000101628
 HD000101628
 has been assigned to your group Vendor, ACS.  
 
 Kindly update action taken to SG-IT Helpdesk as we need to track the case
 till closure.
 
   _  
 
 Requester User ID: cbdl0o   
 
 Requester Name  : San LEOW 
 
 Phone  : 6119 2331
 
 Division/Department: PFS/Sector Management Office/, CBD
 
 Location  : Plaza 1, #11-02
 
   _  
 
 Category  : Desktop Type : Outlook
 Item : Technical Issue
 
 Date Created: 9/14/2007 9:22:00 AM   
 
   _  
 
 Status  : Assigned  
 
 Problem Description: Email format distorted.
 
 Serial Number  : u659809
 
 Model   : AV5900
 
  
 
 
 
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