Date conversion in Pentaho/Spoon
ARSListers, ARS Version: 7.6.04 SP2 MS SQL 20008 I'm learning Pentaho/Spoon (part of the new Atrium Integrator on ARS 7.6.04 SP2) and I'm stumped on how to get dates from a text file input to CMDBOutput. I'm following the sample from BMC. For example, my spreadsheet has a date in US format of 10/13/2007. It's in the text file input as a String type.I'm using the Select Values step to rename and format it. Using BMC's example I'm using the format of M/d/ hh:mm:ss . When I do this, the output fails with: Unparseable date: "Sat Oct 13 09:00:00 PDT 2007" I've tried changing the format and selecting from the menus. No luck. I've tried changing the date format on my spreadsheet. I've tried dd/mm/, mm/dd/ and /mm/dd formats with and without time on my spreadsheet with various formats in the Select Values step. I get either the above error or Unparseable date: "10/13/2007" I think I've tried every combination and I'm still not succeeding in getting dates into CMDB. Everything else works great. I'm out of ideas. Anyone have any suggestions? Thank you, Barb Barbara Siebert Senior Consultant QMX Support Services cell phone: 949-637-7522 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
JOB: Updated locations of openings with QMX Support Services
QMX Support Services is looking to fill multiple Remedy Consultant positions. The opportunities are in Arizona, California, Kentucky, Ohio and the D.C. area. Candidates must have strong Remedy skills and experience with ITSM and CMDB 7.5. Canidates must be US citizens and have a secret clearance or be able to qualify for a secret clearance. QMX is a certified BMC Alliance Consulting Partner. We specialize in government contracts as well as commercial projects. You will be working with a group of experienced QMX consultants who have successfully completed over 500 projects and most of whom have more than 10 years experience with the BMC Remedy products. If you are interested in learning more about QMX and this opportunity, please contact: Mike Gauche Email: mgau...@qmxs.com Phone: 703-549-3690 Thank you, Barb Barbara Siebert Senior Consultant QMX Support Services cell phone: 949-637-7522 The contents of this e-mail and any attachments are intended solely for the use of the named addressee(s) and may contain confidential and/or privileged information. Any unauthorized use, copying, disclosure, or distribution of the contents of this e-mail is strictly prohibited by the sender and may be unlawful. If you are not the intended recipient, please notify the sender immediately and delete this e-mail. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Multiple openings with QMX Support Services in Arizona
QMX Support Services is looking to fill multiple Remedy Consultant positions. The opportunities are in Arizona. Candidates must have strong Remedy skills and experience with ITSM and CMDB 7.5. Canidates must be US citizens and have a secret clearance or be able to qualify for a secret clearance. QMX is a certified BMC Alliance Consulting Partner. We specialize in government contracts as well as commercial projects. You will be working with a group of experienced QMX consultants who have successfully completed over 500 projects and most of whom have more than 10 years experience with the BMC Remedy products. If you are interested in learning more about QMX and this opportunity, please contact: Mike Gauche Email: mgau...@qmxs.com Phone: 703-549-3690 Thank you, Barb Barbara Siebert Senior Consultant QMX Support Services cell phone: 949-637-7522 The contents of this e-mail and any attachments are intended solely for the use of the named addressee(s) and may contain confidential and/or privileged information. Any unauthorized use, copying, disclosure, or distribution of the contents of this e-mail is strictly prohibited by the sender and may be unlawful. If you are not the intended recipient, please notify the sender immediately and delete this e-mail. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
JOB: Multiple openings with QMX Support Services
QMX Support Services is looking to fill multiple Remedy Consultant positions. The opportunities in the US are in Missouri and Washington, D.C. In addition there are opportunities in Germany. Candidates must have strong Remedy skills and experience with ITSM and CMDB 7.5. Canidates must be US citizens and have a secret clearance or be able to qualify for a secret clearance. QMX is a certified BMC Alliance Consulting Partner. We specialize in government contracts as well as commercial projects. You will be working with a group of experienced QMX consultants who have successfully completed over 500 projects and most of whom have more than 10 years experience with the BMC Remedy products. If you are interested in learning more about QMX and this opportunity, please contact: Mike Gauche Email: mgau...@qmxs.com Phone: 703-549-3690 Thank you, Barb Barbara Siebert Senior Consultant QMX Support Services cell phone: 949-637-7522 The contents of this e-mail and any attachments are intended solely for the use of the named addressee(s) and may contain confidential and/or privileged information. Any unauthorized use, copying, disclosure, or distribution of the contents of this e-mail is strictly prohibited by the sender and may be unlawful. If you are not the intended recipient, please notify the sender immediately and delete this e-mail. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
JOB: Remedy Openings in US, Germany and Italy with QMX Support Services
QMX Support Services is looking to fill multiple Remedy Consultant positions. The opportunities are in Southern California, Georgia, South Carolina, New Mexico, Germany and Italy. Candidates must have strong Remedy skills and experience with ITSM and CMDB 7.5. Canidates must be US citizens and have a secret clearance or be able to qualify for a secret clearance. QMX is a certified BMC Alliance Consulting Partner. We specialize in government contracts as well as commercial projects. You will be working with a group of experienced QMX consultants who have successfully completed over 500 projects and most of whom have more than 10 years experience with the BMC Remedy products. If you are interested in learning more about QMX and this opportunity, please contact: Mike Gauche Email: mgau...@qmxs.com Phone: 703-549-3690 Thank you, Barb Barbara Siebert Senior Consultant QMX Support Services cell phone: 949-637-7522 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
JOB: Multiple Openings with QMX for government consulting
QMX Support Services is looking to fill multiple Senior Remedy Consultant positions for a long-term US project. The opportunities are in (1) Kansas City, (2) the DC area, and (3) Jacksonville, N.C. QMX is open to hiring salaried employees or working with 1099 hires. Candidates must have experience with ITSM and CMDB 7.5. DOD clearance is preferred. QMX is a certified BMC Alliance Consulting Partner. We specialize in government contracts as well as commercial projects. You will be working with a group of experienced QMX consultants who have successfully completed over 500 projects and most of whom have more than 10 years experience with the BMC Remedy products. If you are interested in learning more about QMX and this opportunity, please contact: Mike Gauche Email: mgau...@qmxs.com<mailto:mgau...@qmxs.com> Phone: 703-549-3690 Thank you, Barb Barbara Siebert Senior Consultant QMX Support Services cell phone: 949-637-7522 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: Data Management Tool for ITSM 7.6
Thank you, Brian. I had finally found the spreadsheets--right where you said. Barb Barbara Siebert Senior Consultant QMX Support Services cell phone: 949-637-7522 From: Action Request System discussion list(ARSList) [arsl...@arslist.org] On Behalf Of brian.bis...@goldstag.demon.co.uk [brian.bis...@goldstag.demon.co.uk] Sent: Monday, November 30, 2009 5:26 PM To: arslist@ARSLIST.ORG Subject: Re: Data Management Tool for ITSM 7.6 No, I am just saying where you can find the spreadsheets which is what Barbara asked. When I used them recently I had to run the data management install to create the directory structure to get access to the spreadsheets. What I can't tell you is whether the data management console is part of the ITSM install or part of running the data management install as I didn't pay enough attention to it. What I can tell you is that the loading of the sample data into 7.6 didn't go as smoothly as it did in 7.5. A lot of the data threw up errors in the console. Brian Brian Bishop Goldstag Consultants Ltd +44(0)7973 746832 -Original Message- From: dcharters Date: Mon, 30 Nov 2009 18:00:48 To: Subject: Re: Data Management Tool for ITSM 7.6 Brian, Are saying that when using ITSM 7.6 you should not use the Dataloader tool in the ARS installer? On Mon, 30 Nov 2009 21:51:13 +, brian.bishop wrote > When you unzip ITSM 7.6 you will find a data management install. If > you run the install it will create a directory structure which > includes the 7.6 spreadsheets. You will find empty spreadsheets and > also sample ones loaded with sample data. It is exactly the same as > 7.5 but has a 7.6 directory as well. > > Brian > > ------Original Message-- > From: Barbara Siebert > Sender: Action Request System discussion list(ARSList) > To: arslist@ARSLIST.ORG > ReplyTo: arslist@ARSLIST.ORG > Subject: Data Management Tool for ITSM 7.6 > Sent: Nov 30, 2009 19:04 > > Where can I find the spreadsheets for ITSM 7.6 to load the > foundation data? Patch 9005 is for ITSM 7.5 and will not load on a > 7.6 system. It says that you must have patch 3 or greater. Well, > 7.6 doesn't have a patch 3. > > Thanks for your assistance, > Barb > > Barbara Siebert > Senior Consultant > QMX Support Services > cell phone: 949-637-7522 > _ __ > UNSUBSCRIBE or access ARSlist Archives at > www.arslist.org<http://www.arslist.org/> > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the > Answers Are" > > Brian Bishop > Goldstag Consultants Ltd > +44(0)7973 746832 -- Open WebMail Project (http://openwebmail.org<http://openwebmail.org/>) ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org/> Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: Data Management Tool for ITSM 7.6
Thanks, Rick. I was going to do that but from other references I've seen it appears that there is a new version of the spreadsheets. Barb Barbara Siebert Senior Consultant QMX Support Services cell phone: 949-637-7522 From: Action Request System discussion list(ARSList) [arsl...@arslist.org] On Behalf Of Rick Cook [remedyr...@gmail.com] Sent: Monday, November 30, 2009 2:10 PM To: arslist@ARSLIST.ORG Subject: Re: Data Management Tool for ITSM 7.6 ** Barb, from an architectural level, 7.5 and 7.6 are almost identical, so the processes should work with either one. Perhaps this is one of those places where we need to tweak the SHARE:Application_Properties values to trick AR System into thinking it has something it doesn't? Rick On Mon, Nov 30, 2009 at 11:04 AM, Barbara Siebert mailto:bsieb...@qmxs.com>> wrote: Where can I find the spreadsheets for ITSM 7.6 to load the foundation data? Patch 9005 is for ITSM 7.5 and will not load on a 7.6 system. It says that you must have patch 3 or greater. Well, 7.6 doesn't have a patch 3. Thanks for your assistance, Barb Barbara Siebert Senior Consultant QMX Support Services cell phone: 949-637-7522 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> Platinum Sponsor:rmisoluti...@verizon.net<mailto:sponsor%3armisoluti...@verizon.net> ARSlist: "Where the Answers Are" _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Data Management Tool for ITSM 7.6
Where can I find the spreadsheets for ITSM 7.6 to load the foundation data? Patch 9005 is for ITSM 7.5 and will not load on a 7.6 system. It says that you must have patch 3 or greater. Well, 7.6 doesn't have a patch 3. Thanks for your assistance, Barb Barbara Siebert Senior Consultant QMX Support Services cell phone: 949-637-7522 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
JOB: Remedy Consulting Opportunities
QMX Support Services is looking for several consultants in North America with solid ITSM 7 experience. The consultants must be willing to travel. QMX is a Consulting and Public Sector Partner of BMC and our growing consulting staff has many years of experience with all the Remedy products. QMX is looking for people with experience in the full software development lifecycle of Remedy solutions. Proficiency with the ITSM suite of products is desired, and we also welcome those of you who excel at Foundation Data and ITSM Application Configuration. Questions or if interested, please send resume to: Mike Gauche mgau...@qmxs.com 703-549-3690 Thank you, Barb Barbara Siebert Senior Consultant QMX Support Services cell phone: 949-637-7522 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
Re: Problem getting arimportcmd to execute in an escalation
Hi LJ, Thanks for your reply. I know that Liz tried the cmd /c with her arimportcmd and still had no luck. Just for the record, her environment is Windows 2003, ARS 7.1, Oracle 10g, (and not that it matters but ITSM 6 and CMDB 2). Any other ideas? Thanks, Barb Siebert QMX Support Services From: Action Request System discussion list(ARSList) on behalf of LJ Longwing Sent: Fri 4/25/2008 1:07 PM To: arslist@ARSLIST.ORG Subject: Re: Problem getting arimportcmd to execute in an escalation ** On windows boxes I have had the best result with a command of cmd /c so in your case cmd /c C:"\\arimportcmd" -m -d -u "Demo" -p "" -l c:\BP.log From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Feulner, Liz Sent: Friday, April 25, 2008 8:37 AM To: arslist@ARSLIST.ORG Subject: Problem getting arimportcmd to execute in an escalation ** I am able to use arimport tool to load the saved .arm file and successfully import the data into the table. However, when I use arimportcmd to import the data thru an escalation, nothing happens. I don't get an error, the log file is empty and no data is imported. The escalation run process command I am using is: C:"\\arimportcmd" -m -d -u "Demo" -p "" -l c:\BP.log I have verified that arimportcmd resides at the path name. I have verified the path name of the arm file. The userid and password are valid. When the escalation runs, the escalation log shows it completed. The log file BP.log is empty and the table arimportcmd should populate is empty. I get no error messages. When I copy the escalation run process command above and paste it in the DOS command line, press enter, the table is populated and the c:\BP.log file shows it ran successfully. What command is missing from the escalation run process to get the escalation to import the data? Liz __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Regaining Focus after Dialog Closes in Midtier
ARSListers, We've recently upgraded ARS and Midtier to 7.1 patch 1 and now we're having an intermittent problem that I'm hoping someone has a fix for. The functionality has worked for 2 years before this upgrade. The problem does not occur in the WUT. We're on a custom form (Form A) and on return in a field, a dialog opens. When the dialog opens, it covers only a portion of the screen and Form A is greyed out in the background. On the dialog form is a table from which the user makes a selection then clicks save and the data transfers back to Form A and closes the dialog. All this works. However, all the fields on Form A are still greyed out. There is no way to continue to use the system. As I said, this is intermittent but happens most of the time. The dialog may work 2 or 3 times and then Form A gets "stuck" in greyed out mode. ARS 7.1, patch 1 Midtier 7.1, patch 1 Tomcat 5.5.17 Windows 2003 Java 1.5.0_14 Thanks for any suggestions. Barb Siebert QMX Support Services ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: Customqual in Flashboards
John, I believe that the keyword $TIMESTAMP$ must be escaped. In other words use both the dollar sign ($) and backslash (\) so that you have $\TIMESTAMP$. I know that has worked for me with other keywords. You'll have to used the combined customqual to get it to work. Barb Siebert QMX Support Services From: Action Request System discussion list(ARSList) on behalf of John Atherly Sent: Tue 1/8/2008 1:04 PM To: arslist@ARSLIST.ORG Subject: Customqual in Flashboards I'm trying to get my customqual to do two operations 1. pull the tickets by the group selected on the flashboard form and, 2. Tickets that are over 30 days all while the status is not Closed or Resolved. In the Flashboard variable I have ('Status' != "Resolved") AND ('Status' != "Closed") AND ('Create-date' < ($TIMESTAMP$ - 2592000)) Which works! In my active link I have"customqual='Supervisor Group+'=" ++ $Tickets By Group$+ Which works! But since the custom call over writes the variable I get all the tickets by the group selected and not the one that are over 30 days all while the status is not Closed or Resolved only. My question is how can I add on to the customqual so that it also includes the 30 day old and the correct status? I've tried various combination of "customqual='Supervisor Group+'=" ++ $Tickets By Group$+ + "('Status' != "Resolved")" + "('Status' != "Closed")" + " ('Create-date' < ($TIMESTAMP$ - 2592000))" But either errors out during the save of the active link or while refreshing the flashboard. Remedy 6.3 latest patch, Unix Oracle db Searching the archive resulted in not many matches so I think I might be along on this issue John Atherly American Power Conversion [EMAIL PROTECTED] 401-789-5735 Ext. 2120 1-800-788-2208 Ext. 2120 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Crystal Reports version with ARS 7.01
Greetings, This is my day for questions. My customer has Crystal Reports Professional XI Windows Named User English License. Will this work with ARS 7.01? We're concerned that the Named User version is the wrong one and that we need the concurrent access version. We've been getting conflicting information from various sources and our heads are spinning. Thanks, Barb Siebert QMX Support Services ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Displaying PDF Attachments in MidTier
Greetings, We're getting an annoying blank page when we open an attachment that is in PDF format in MidTier. Here's what we're experiencing. If we open an attachment, say a .doc, a page pops up asking us if we want to Open or Save the attachment. If you click on Open, the document is displayed. When you close out of the document, you are returned to the form with the attachment field. If we open an attachment that is a .pdf then a blank page (without the Open or Save prompt) briefly displays before the .pdf is displayed. When you close out of the document, you are left looking at the blank page. You have to close this, too, to return to the form with the attachment field. This does not happen in the Windows User Tool. Any idea how we can suppress/close the blank page? We're on ARS 6.3, patch 22 and MidTier 6.3. Thanks, Barb Siebert QMX Support Services ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: Supportweb down?
I am able to get to supportweb and query the knowledgebase. Barb Siebert QMX Support Services From: Action Request System discussion list(ARSList) on behalf of Axton Sent: Sun 2/25/2007 4:11 PM To: arslist@ARSLIST.ORG Subject: Supportweb down? If I try to hit any bmc/remedy page, all I get is the following: System Error WEA-1 Error: Unknown Domain If I google this error, I get just about every bmc page in the search results. http://www.google.com/search?q=%22System+Error%22+%22WEA-1%22+%22Error:+Unknown+Domain%22&hl=en&channel=s&hs=P0k&filter=0 Axton ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Change Requests for Dev/QA and Production
A client has a process by which most of their changes go through Development/QA before they are implemented in Production. We believe we have three options for this within Change Management 7: 1. We submit two change requests, one for Dev/QA and one for Prod. We would create a button/link on the Navigation Pane of the Change Request form to create a Production Change Request from the Dev/QA Change Request that would copy the relevant fields from the Dev/QA Change Request into the Production Change Request and relate the Dev/QA Change Request to Production Change Request. 2. We use one Change Request and use the Status of Planning in Progress for the actual planning, implementation in Development, and Testing in QA and add these activities to the Status Reason Code for the Planning in Progress Status. 3. We create a Parent Change Request and then create two Child Change Requests, one for Dev/QA and one for Prod. Does anyone see an advantage to one method over the other? Any other ideas? Thanks for any and all insights. Barb Siebert QMX Support Services ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Operation Categorizations in ITSM 7.x
Similar to the questions Chris asked about the Product Categorizations, we're wondering about BMC's sample Operation Categories. The Operation Categorizations samples that we used in the ITSM 7 Implementation Workshop training and the samples in ITSM 7 are different than what I am used to seeing. These are some samples Sample Schema from Class and Flight Deck. Category 1 Category 2 Category 3 Failure Network Access Failure Desktop Hard drive Change Application Password Install Desktop Memory Schema that we usually recommend. Category 1 Category 2 Category 3 Network Access Failure Desktop Hard drive Failure Application Password Change Desktop Memory Install What schema do you recommend? Thanks, Barb Siebert ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Macs Not displaying Character Expand Boxes and Diary Fields
Listers, ARS 6.3 patch 13, Oracle 9i, Mid-Tier 6.3 patch 13, Linux, Apache Tomcat 5.0.28, Java 1.4.2, Help Desk 6 I'm on a project at an university where there are lots of Mac users using FireFox to access the Mid-Tier. Everything works fine except for 2 annoying issues. 1) Scroll bars, just the bars, are appearing randomly throughout the screen. They can live with this but it isn't pretty. 2) When you click on the expand box or diary field icon, the edit screen opens but the text is in a small area on the screen and is only the amount that you could see on the HD ticket. They do not see the full edit screen. This is extremely annoying as they can't see, for example, the entire Description field, nor add to it. Any suggestions on how to fix/troubleshoot these issues? I'm not a Mac person and don't know where to start. Thanks, Barb Siebert QMX Support Services ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: ARERR 1651 -Incorrect format in the definition file-Resolved
I didn't make any changes but I am no longer having the problem. We did stop and start ARS. Barb From: Action Request System discussion list(ARSList) on behalf of Islam Alewady Sent: Tue 4/18/2006 6:29 PM To: arslist@ARSLIST.ORG Subject: Re: ARERR 1651 -Incorrect format in the definition file. ** Hi Barbara, Can you please provide information from the arerror.log file. Please try to remove or comment (#) the line that loads the plugin for Asset Managment (arfcbdata.dll) or remove all of them and try one by one. Restart the ARS after your modification. seems like the plugin is reading the def files on the path , and having some problem with the def files. I have encountered something similar lately and discovered the plugins were the problem, though i have no clue why it is actually trying to read any defs from there ! let us know the outcome. islam From: Action Request System discussion list(ARSList) on behalf of Steve Waller Sent: Mon 4/17/2006 2:42 PM To: arslist@ARSLIST.ORG Subject: Re: ARERR 1651 -Incorrect format in the definition file. Barbara question's 1.) Do you have different version or patches of ARS loaded on your servers. 2.) Is the version of the remedy users tool the same as the ARS version 3.) Is Save Windows Workspace option under tools/options/General tab Checked. (if this option is turned on then it will attempt to open the last screens even if you are not connected to the server where they reside if the screen definition saved in the workspace does not match the form on the server then you could receive a Def format error. Or just a blank screen.) Oh! Hello Axton. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Barbara SIEBERT Sent: Saturday, April 15, 2006 3:03 PM To: arslist@ARSLIST.ORG Subject: Re: ARERR 1651 -Incorrect format in the definition file. Workflow and forms are changing as this is a dev server and we plan on moving the changes to prod this coming week. I have reviewed the most recent changes and I didn't see anything unusual. We have a custom home page and sometimes it opens and sometimes I get the ARERR 1651. It's been a month since the home page and it's related workflow has been updated. This problem started about 4 days ago. Barb From: Action Request System discussion list(ARSList) on behalf of Axton Sent: Sat 4/15/2006 3:54 PM To: arslist@ARSLIST.ORG Subject: Re: ARERR 1651 -Incorrect format in the definition file. Has anything changed in your environment recently? Server upgrade, configuration change, workflow/form changes. Axton Grams On 4/15/06, Barbara SIEBERT <[EMAIL PROTECTED]> wrote: > Listers, > > I'm suddenly getting this error message in the User Tool. The first time I received it, I erased my .arv's and .arf's. That worked and for the last 3 days I've been fine. Today I'm getting it consistently and my user tool has become unusable. The mid-tier works fine. When I look at the Object List, the forms I am trying to access are not in the list. I am an admin on this server. Here's what I've tried today: > > 1) Deleted arf's and arv's. > 2) I have tried using 2 different PC's and I have the same problem on both. > 3) I've removed my user tool and installed User Tool, patch 16. > 4) I've tried logging in with and without a Preference Server. > 5) Tried logging in with a different account. > > I also tried accessing the arslist archives but I'm blocked from it at this site. > > Thanks for any suggestions/solutions, > Barb Siebert > QMX Support Services > > > ___ > UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org