Re: Bring back the ARSList MVP for 2013
Yes! please. On Wed, Oct 24, 2012 at 10:12 AM, Sabyson Fernandes sebyr...@yahoo.comwrote: ** Starting my voting once again. I Vote for keeping this tradition. I am guilty of not voting this year but have done so in the past and will make sure I do so going forward -- *From:* Dariusz Kuzara dariusz.kuz...@gmail.com *To:* arslist@ARSLIST.ORG *Sent:* Tuesday, October 23, 2012 6:13 PM *Subject:* Re: Bring back the ARSList MVP for 2013 ** Count me in as well. I promise to vote every year as long as I will be in Remedy business. Darek I voted this year, last year, and a few years sporadically before that.. But to keep it alive I promise to vote every year going forward for as long as I am in this little ARS world.. About 990 more responses to go! Buck up people! Joe -Original Message- From: Grooms, Frederick W Sent: Tuesday, October 23, 2012 3:12 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Bring back the ARSList MVP for 2013 The fact that there have been over 400 different individuals posting to the list since July 1st (at least according to my ARS List email folder and a quick distinct query) and that small a number of votes is a sad commentary on people in general. Let's keep it going people Fred -Original Message- From: Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] On Behalf Of arslist Sent: Tuesday, October 23, 2012 2:05 PM To: arslist@ARSLIST.ORG Subject: Re: MVP 2012 - Congratulations LJ Longwing! ** I just counted the number of votes again. Using raw numbers of the number of registrations on the list, 1% voted. In other words, under 50 votes. Let’s see if we beat that on comments about keeping it before you get too excited about it returning. The only reason I am ending it is because I think the level of voting reflects the level of interest; and reflects that the arslist and participation in it is now for the most part taken for granted. Activity on, and interest in, the actual list has not grown in the last couple of years, but certainly has not diminished either! Keep Calm, Carry On. Daniel P.s. there were a lot of Hawaiin shirts, just there were so many attendees this year, 488 in fact -Original Message- From: Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] On Behalf Of arslist Sent: October 23, 2012 1:05 PM To: arslist@ARSLIST.ORG Subject: Re: MVP 2012 - Congratulations LJ Longwing! ** As I told LJ and the others in our midnight on discussion: IF there is a really big, and by big I mean say, 10% of the list, That sends emails or creates a really long thread about continuing it, I might be convinced to bring it back. But with 2.5% voting, although they usually reach the right conclusion, It says to me that the ARSlist is a commodity now and there isn’t that much interest in The Award. To Clarify and somewhat repeat what I said at the conference: There is no longer a separate session for the ARSlist Awards, it is part of an opening session dedicated to all awards The ARSlist carries on, and for now as “just an email list” Doing some Awards related to the ARSlist carries on The ARSlist MVP Award is now retired I will be doing the 20th Anniversary of the ARSlist next year. Twinkies and Hawaii shirts have a life of their own. I will be throwing a wrinkle into that next year as well ☺ Dan -Original Message- From: Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] On Behalf Of Tami Palacky Sent: October 23, 2012 11:31 AM To: arslist@ARSLIST.ORG Subject: Re: MVP 2012 - Congratulations LJ Longwing! ** Congrats LJ !!! I hope you did a good job of convincing Dan continue with the awards. i did vote and try to every year ... i dont do more on teh ARRList than read the posts everyonce in a while, but you do notice those that are helpful in the responses -Original Message- On Thursday, October 18, 2012 5:13:09 PM UTC-4, Joe Martin D'Souza wrote: ** You had it coming a long time! Joe ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are -- Pozdrawiam, Dariusz Kuzara _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList:
Field 112
Listers, I have a client upgrading to 7.6.04 and have heard anecdotally that Field 112 will no longer be available for use in enabling row level access to requests. The 7.6.04 documentation certainly doesn't support this rumor because it indicates the same functionality that Field 112 has provided in past versions. I'm considering a solution to an access issue using 112 but don't want to paint myself into a corner. Anybody else heard of such a rumor for 7.6.04 or possibly for future releases? Regards, Mark ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: AL Guide exiting prematurely
Thanks All... I'm retracing my steps and will provide more explicit errors. Regards, Mark On Fri, Aug 21, 2009 at 9:56 AM, Carey Matthew Black black@gmail.comwrote: Mark, Since a Push action will create/update records in another form then also make sure you look at filter logs. Maybe your just not seeing the error being thrown by the Filter/Database in the Active Link log. I typically turn on all of the client side logs when I head into client side debug mode. ( It avoid the oh... I also wanted to see that. Ok. I will do it again with more logs turned on. problem. ) -- Carey Matthew Black BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. On Fri, Aug 21, 2009 at 9:50 AM, Mark Seilermark.sei...@gmail.com wrote: ** Well... no explicit errors are called out on the log, and all of the ALs in the Guide are on the same form. But, the table loop pushes values to a second form (successfully), and then the Guide exits abruptly. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Mark Seiler Sent: Friday, August 21, 2009 7:28 AM To: arslist@ARSLIST.ORG Subject: Re: AL Guide exiting prematurely ** No, there are no exit guide calls. Thanks From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Mark Seiler Sent: Friday, August 21, 2009 7:16 AM To: arslist@ARSLIST.ORG Subject: AL Guide exiting prematurely ** Hi All, I have an AL Guide containing 3 active links. The first one executes a search on a form (this completes successfully). Once the form is searched, another guide (not in the original) is called, which does a table loop (this also completes successfully). The issue is that the original guide exits at this point and the final two links are never executed (or even attempted judging by the AL log). I've double-checked the permissions on the workflow and all are set to public for test purposes. Am I missing something obvious? Thanks, Mark Win Server 2003/MS SQL 2000 ARS 7.1 patch 6 ITSM 7.0.03 patch 006 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.netsponsor%3armisoluti...@verizon.netARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
AL Guide exiting prematurely
Hi All, I have an AL Guide containing 3 active links. The first one executes a search on a form (this completes successfully). Once the form is searched, another guide (not in the original) is called, which does a table loop (this also completes successfully). The issue is that the original guide exits at this point and the final two links are never executed (or even attempted judging by the AL log). I've double-checked the permissions on the workflow and all are set to public for test purposes. Am I missing something obvious? Thanks, Mark Win Server 2003/MS SQL 2000 ARS 7.1 patch 6 ITSM 7.0.03 patch 006 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: AL Guide exiting prematurely
No, there are no exit guide calls. Thanks On Fri, Aug 21, 2009 at 9:23 AM, LJ Longwing lj.longw...@gmail.com wrote: ** Do you have any 'exit guide' calls in any of the AL's? -- *From:* Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *Mark Seiler *Sent:* Friday, August 21, 2009 7:16 AM *To:* arslist@ARSLIST.ORG *Subject:* AL Guide exiting prematurely ** Hi All, I have an AL Guide containing 3 active links. The first one executes a search on a form (this completes successfully). Once the form is searched, another guide (not in the original) is called, which does a table loop (this also completes successfully). The issue is that the original guide exits at this point and the final two links are never executed (or even attempted judging by the AL log). I've double-checked the permissions on the workflow and all are set to public for test purposes. Am I missing something obvious? Thanks, Mark Win Server 2003/MS SQL 2000 ARS 7.1 patch 6 ITSM 7.0.03 patch 006 _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: AL Guide exiting prematurely
Well... no explicit errors are called out on the log, and all of the ALs in the Guide are on the same form. But, the table loop pushes values to a second form (successfully), and then the Guide exits abruptly. On Fri, Aug 21, 2009 at 9:31 AM, LJ Longwing lj.longw...@gmail.com wrote: ** And I assume no error conditions encountered that would stop processing then?all the AL's are on the same form, no open form actions are happening or anything like that? -- *From:* Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *Mark Seiler *Sent:* Friday, August 21, 2009 7:28 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: AL Guide exiting prematurely ** No, there are no exit guide calls. Thanks On Fri, Aug 21, 2009 at 9:23 AM, LJ Longwing lj.longw...@gmail.comwrote: ** Do you have any 'exit guide' calls in any of the AL's? -- *From:* Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *Mark Seiler *Sent:* Friday, August 21, 2009 7:16 AM *To:* arslist@ARSLIST.ORG *Subject:* AL Guide exiting prematurely ** Hi All, I have an AL Guide containing 3 active links. The first one executes a search on a form (this completes successfully). Once the form is searched, another guide (not in the original) is called, which does a table loop (this also completes successfully). The issue is that the original guide exits at this point and the final two links are never executed (or even attempted judging by the AL log). I've double-checked the permissions on the workflow and all are set to public for test purposes. Am I missing something obvious? Thanks, Mark Win Server 2003/MS SQL 2000 ARS 7.1 patch 6 ITSM 7.0.03 patch 006 _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Query against two forms
Thanks Shawn it looks like taking an approach more like you suggest is going to work out. Cheers, Mark On Tue, Aug 18, 2009 at 10:40 AM, Pierson, Shawn shawn.pier...@sug.comwrote: ** I think your underlying flow is part of the problem. Why not just have a field on the ALLrecs form such as the Status that can have only two values of “New” and “Processed”? Even if you have a real need to push the records to the ProcessedRecs table, you could have a filter on the ProcessedRecs table push back the “Processed” value to the Allrecs table, at which point your query in the Allrecs table can be where ‘Status’ = 0 (e.g. New)? I think rather than trying to make what you are doing work, you may want to take a step back and look at your design and make sure you are proceeding down the right path. Shawn Pierson *From:* Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *Mark Seiler *Sent:* Tuesday, August 18, 2009 8:35 AM *To:* arslist@ARSLIST.ORG *Subject:* Query against two forms ** Hi Listers, I'm looking for some guidance on doing the following: I have 2 regular forms called ALLrecs and PROCESSEDrecs, each having fields like F1, F2 and F3 I'm looking to populate a third form to contain the results of a query such that the user can select from a list of AVAILABLE records (everything in ALLrecs less all the records in PROCESSEDrecs). A working SQL statement to do this is: SELECT F1, F2, F3 FROM ALLrecs WHERE (F1 NOT IN (SELECT F1, F2, F3 FROM PROCESSEDrecs)) Making this new AVAILABLE form a join form (inner or outer) doesn't seem to be giving me the results I want. Perhaps a Direct SQL or table walk on ALLrecs? arrgh. This AVAILABLE data has to be updated or recreated each time the user performs this activity. Ultimately the users selections from AVAILABLE will be further processed, then will update the PROCESSEDrecs form etc etc (I've got that part). Thanks for any thoughts. -Mark Win Server 2003/MS SQL 2000 ARS 7.1 patch 6 ITSM 7.0.03 patch 006 _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ Private and confidential as detailed herehttp://www.sug.com/disclaimers/default.htm#Mail. If you cannot access hyperlink, please e-mail sender. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Query against two forms
Hi Listers, I'm looking for some guidance on doing the following: I have 2 regular forms called ALLrecs and PROCESSEDrecs, each having fields like F1, F2 and F3 I'm looking to populate a third form to contain the results of a query such that the user can select from a list of AVAILABLE records (everything in ALLrecs less all the records in PROCESSEDrecs). A working SQL statement to do this is: SELECT F1, F2, F3 FROM ALLrecs WHERE (F1 NOT IN (SELECT F1, F2, F3 FROM PROCESSEDrecs)) Making this new AVAILABLE form a join form (inner or outer) doesn't seem to be giving me the results I want. Perhaps a Direct SQL or table walk on ALLrecs? arrgh. This AVAILABLE data has to be updated or recreated each time the user performs this activity. Ultimately the users selections from AVAILABLE will be further processed, then will update the PROCESSEDrecs form etc etc (I've got that part). Thanks for any thoughts. -Mark Win Server 2003/MS SQL 2000 ARS 7.1 patch 6 ITSM 7.0.03 patch 006 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Survey Help Request: Creation via HPD:Help Desk in addition to Requester Console
No customization is required. To enable Surveys for Incidents created in both the RC and via HPD:Help Desk and to allow users the ability to view client-created tickets on their Requester Console, there is a single setting on the Incident Rules form. Go to: user tool app admin console custom config tab incident mgmt advanced options rules Select the button labeled Create Request on Submit Hope this helps! On 7/15/08, MCrawford [EMAIL PROTECTED] wrote: Greetings, It appears that OOTB Remedy 7.x only creates/sends out customer surveys when creating an incident request via the Requester console. In our environment we would like the Surveys to be created/sent out when an Incident is Resolved directly from the HPD:Help Desk Incident form. Do any of you have any information or helpful advice to offer in regards to this customization? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Friday Humor - Questions that have Confused humankind!!
At the North Pole, no matter which direction you look along the horizon, you're facing south... and vice versa. Ya got me on the compass thing... but Philly's cold enough... I'm not going to a Pole to find out! On 12/7/07, Joe D'Souza [EMAIL PROTECTED] wrote: ** Why do we have to press Start if we want to shut down any MS windows operating system? (This one is my favorite!) If its a square, why is it called a boxing ring? And something that I often personally wondered but didn't really care to find out... Where will a magnetic needle point if you are standing bang on the north pole or the south pole.. Will it hang in a vertical position if suspended in mid air? How would you know east from west when standing dead on the north or south pole? Joe -Original Message- From: Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG]On Behalf Of Dwayne Martin Sent: Friday, December 07, 2007 1:53 PM To: arslist@ARSLIST.ORG Subject: Re: Friday Humor - Questions that have Confused humankind!! I too have too much time on my hands, so since nobody is asking, Which came first the chicken or the CHICKEN egg I'll try to answer it anyway. If you believe in a literal creation, then God said Let there be a chicken and behold, there was one. The egg came later. But according to evolution, there was a long transition period before a creature that was almost a chicken laid an egg, out of which hatched the first real chicken. Which leads a new question: Was that egg a chicken egg because a chicken hatched out of it, or a not-quite-a-chicken egg because a not-quite-a-chicken laid it? Dwayne Martin James Madison University Original message Date: Fri, 7 Dec 2007 09:55:14 -0800 From: Thad K Esser [EMAIL PROTECTED] Subject: Re: Friday Humor - Questions that have Confused humankind!! To: arslist@ARSLIST.ORG ** Okay, my turn to geek out... This question answers itself - clearly the egg came first. The question is NOT Which came first the chicken or the chicken egg, but Which came first, the chicken or the egg. Clearly there were eggs (such as Dinosaur) long before anything even resembling a chicken existed. Problem solved. I used to work the graveyard shift and had WAY too much time to myself :-) Thad Esser Remedy Developer Argue for your limitations, and sure enough, they're yours.-- Richard Bach Mohan Panchangmath To arslist@ARSLIST.ORG [EMAIL PROTECTED]cc Sent by: ActionSubject Re: Friday Humor - Request System Questions that have discussion Confused humankind!! list(ARSList) arslist@ARSLIST.ORG 12/07/2007 09:44 AM +-+ | Please respond to | | arslist@ARSLIST.ORG | +-+ all time favorite confusionwhat came first?.the chicken or the egg?? cheers, Mohan --- Wangler, Dan [EMAIL PROTECTED] wrote: What do you call a lady who delivers with the US Postal Service? A mail woman or a fe-mail man? Dan Wangler, Team Lead, STARS Group Phone: 214-567-8304; email: [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] [EMAIL PROTECTED] Client/Server Services, IT Opeations Texas Instruments, Inc. 6500 Chase Oaks Blvd., MS 8401 Plano, Texas, 75023 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] On Behalf Of Bob Rowe Sent: Friday, December 07, 2007 11:01 AM To: arslist@ARSLIST.ORG Subject: Re: Friday Humor - Questions that have Confused humankind!! ** In A Bug's Life the ladybug-guy never really adjusted to being a male of the species. On Dec 7, 2007 9:43 AM, Wallace, Kelvin [EMAIL PROTECTED] wrote: ** What do you call a male ladybug? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] On Behalf Of Gidd Sent: Friday, December 07, 2007 9:54 AM To: arslist@ARSLIST.ORG Subject: OT:Friday Humor - Questions that have Confused humankind!! Questions that have Confused humankind!! a.. Who was the first person to look at a cow and say, \I think I\'ll squeeze these dangly things here, and drink whatever comes out?\ a.. Why do toasters always have a setting that burns the toast to a horrible crisp, which no decent human being would eat? a.. Why is there a light in the fridge and not in the freezer? a.. If Jimmy cracks corn and no one cares, why is
