KRM 7.5 & FTS Installation
I attempted to install RKM 7.5 and it failed because I am running Tomcat 6.0.29. I managed to add a "Server" folder and copy the lib folder in it and the RKM installer picked it up and proceeded. However, after the installer was done, I was unable to log into FTS ssAdmin. I had to revert back my VM and restart the installation and this time, I followed all the instructions on the RKM installation guide to avoid the port conflict for Tomcat and still gave me the same results. By the way, all the log files were free of errors or exceptions. Has anyone encountered this before? Is there a work around or some sort of configuration that I missed in order to avoid the Tomcat port conflict? Whats the efficient installation of RKM in my situation given the below configuration? Can I just install RKM and the AR integration on the mid- tier and leverage the perfectly working instance of Hammingbird on the App server? Current Environment: 1- APPSERVER running Win 2003 Enterprise 32-bit AR 7.5.006 ITSM 7.6.001 (AM, CM, IM, PM, RM, and SLM) Hammingbird SearchServer 6.1 with its own embedded tomcat instance AtriumCore CMDB 7.6.001 with its own embedded tomcat instance for web services BMC Dashboard 7.6 2- DBSERVER running Win 2003 Enterprise 32-bit MS SQL 2005 Enterprise patch 003 3- WEBSERVER running Win 2003 Enterprise 32-bit Tomcat 6.0.29 separate instance Mid-tier 7.5.006 on port 8080 Any ideas or thoughts would be highy appreciated. Thanks, ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
RKM 7.5 Installation
Is RKM 7.5 compatible with tomocat 6.x or 7.x? I have been trying to install RKM 7.5 on tomocat 6 or 7 and so far no luck. Current environment: - Appserver Win 2003, Hammingbird with SearchServer 6.1 with embedded tomocat 5.5, AR 7.5.006 and ITSM 7.6.001 - DBserver SQL 2005 - Webserver Win 2003 hosting the mid-tier running one instance of tomcat 6.x for the mid-tier on port 8080 and another instance of tomcat 7.x for SLM collection points on port 7089. I am trying to find the most efficient type of installation for my environemnt. The RKM Installation Guide says that I can install RKM web app on the mid tier, searchserver on a remote location and AR Integrations for RKM on a nother remote location. I attempted to do that, but RKM doesn't recognize either tomcat 6 or 7. Any thoughts? Thanks, ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
LDAP Authentication on AR 7.5.005
We disabled the "Allow Guest User" and "Give Guest User Restricted Read" options on the AR configurations form. Surprisingly, if a user type his/her login with a mix case, but uses the correct password, he/she is granted access to the system but as a guest user. However, when using the correct login but incorrect password, the user is dined access and cannot log-in. Has anyone encountered this issue before? I am suspecting that this has to do with LDAP being case insensitive. Current environment: ARS 7.5.005 ITSM 7.6.001 Oracle 10.2 Win 2003 x64 Thanks, Mohamed Abdelaziz ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Hammingbird SearchServer Installation
Are there any installation documenatations for the Hammingbird SearchServer 6.1? Current environment: Win2k3 SP2 Appserver Win2k3 SP2 SQL 2005 DBserver Win2k3 SP2 with Tomcat 6.0 Webserver mid-tier Should hammingbird be installed on the webserver or the appserver? I am planning on installing RKM and SRM on the webserver mid-tier environment. Please if you have any installation docs or steps to follow to properly install Hammingbird, let me know. Thanks. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
AR 8.0 & Abydos Analyser 5.0
Is anyone aware if Dev Studio 8.0 will have the same or partial functionalities of the current functionalities that are being provided by Abydos Analyser 5.0? I heard from a BMC rep that Dev Studio will able to provide exactly the same functionalities that Abydos Analyser currently provide. For some reason I don't believe that. When is the expected release date of AR 8.0? Thanks. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
