Remedy Developer position in St Louis

[Nicosia, Ryan J CTR USSOCOM SOCOM J631]

Full Time Remedy Developer position in St Louis, MO area.  Must be U.S. 
Citizen.  All work is on site.

Full benefits package including 401k, medical, dental, paid holidays, etc.   
Please list me as your referral.  "Ryan Nicosia"

https://jacobs.taleo.net/careersection/ex/jobdetail.ftl?job=I2S0003PK&src=INTINTSEO



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RE: [Non-DoD Source] Difference in license usage according to BMC License Audit and User Log

[Nicosia, Ryan J CTR USSOCOM SOCOM J631]

Thomas,

It is a known issue and Doug Mueller (BMC) even acknowledged it is a problem 
with how the consoles are causing license consumption even though a user isn't 
in that console.  For example, we found a number of users who were consuming 
asset licenses having never even logged into the asset management console.
We utilized the user tool from RRR a year ago to validate and pose the question 
to BMC.  Last I heard, it was fixed in 9.1.03

Ryan

-Original Message-
From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Thomas 
Miskiewicz
Sent: Thursday, March 8, 2018 1:01 PM
To: ARSList 
Subject: [Non-DoD Source] Difference in license usage according to BMC License 
Audit and User Log

Hello Listers,


we’re on AR 8.1.x (plain AR no BMC products on top) with a Server Group 
consisting of 3 AR Servers plus an Archive Server.


How come that the according to the User Log we use significantly less licenses 
that according to the BMC License Audit?


Sure off top of my head BMC needs to sell more licenses. LOL


But on more serious note: any ideas?




Thank you
Thomas





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Re: [Non-DoD Source] CMDB/Asset Management Training

[Nicosia, Ryan J CTR USSOCOM SOCOM J631]

Lenny Warren

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Levi Lippincott
Sent: Thursday, October 5, 2017 10:31 AM
To: arslist@ARSLIST.ORG
Subject: [Non-DoD Source] CMDB/Asset Management Training

** 
Hello All,

I'm working at a company that is looking to build out and enhance our Asset 
Management and CMDB utilization, potentially adding discovery later.

They are setting aside a training budget and want to train our in house staff 
properly.

What would you all recommend as the best training courses that include real 
world application, certifications, etc. that would effectively use those 
dollars most effectively?

Thanks,

Levi
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Re: [Non-DoD Source] ADM: ARSlist Future 2017

[Nicosia, Ryan J CTR USSOCOM SOCOM J631]

As a newer member of ARSList I can say I rely more on BMC communities than 
finding information here.  Just seems there are more people actively floating 
around communities site.

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Wednesday, September 27, 2017 1:47 AM
To: arslist@ARSLIST.ORG
Subject: [Non-DoD Source] ADM: ARSlist Future 2017

** 
Hello everybody,

It is time again to make some decisions regarding the future of the ARSlist. 
Our LISTSERV (the software ARSlist runs on) license expires in a little over 30 
days. Dan, Misi and myself have been discussing where to go from here. We agree 
with the current (low) volume of posts that (Dan) continuing to pay for the 
ARSlist platform does not make much sense. Clearly the ARSlist is not providing 
the value it one was (when it was the only place to discuss Remedy topics).

The options for the future at this time appear to be:

*   Move the ARSlist to a free mailing list platform. *
*   Say goodbye to the ARSlist and shut it down all together.
*   Money will come from somewhere to pay the license fee and the ARSlist 
lives on for at least another year.

There is a contingency with the first option. Assuming the platform the List 
moves to is not a hosted system in the cloud, Misi, who has been graciously 
hosting ARSlist LISTSERV on his server for the last year, will not be able to 
make a software switch until after the T3SMAC conference in November. If we 
give Misi a few days to hangout in Vegas after the conference, get home, and 
setup a new mail list system, we are looking at possibly a few week outage of 
the ARSlist while things transition. If we find a platform that is hosted and 
doesn't require shell access to Misi's server then I can work on the transition 
before the conference.

If anybody see additional options please let me know. Also I am open to honest 
feedback. At heart I know none of us want to see the ARSlist go, it has been 
here for us for many years. Shutting it down is not something to be taken 
lightly. However being practical, do we reject the idea of shutting down the 
List based on our feelings and not so much the value it is providing in 2017? 
Since this post is really a continuation of a conversation that started over a 
year ago, I wonder if maybe the time has actually come to retire the ARSlist?

Thank you,
Jason


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Re: [Non-DoD Source] Mid tier object list

[Nicosia, Ryan J CTR USSOCOM SOCOM J631]

We don't have it in our Quick links but I thought that was expected.   Can you 
access via /arsys/forms


v/r,
Ryan Nicosia
Lead IT Technical Support Services Manager
J631 - ITSM, Jacobs
813.826.1615  (work)
813.857.6074  (cell)




-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kaur
Sent: Thursday, September 7, 2017 9:16 AM
To: arslist@ARSLIST.ORG
Subject: [Non-DoD Source] Mid tier object list

Hi,

We are having issues with mid tier object list. 
Even though 'Enable Object List' is enabled on mid tier config, 'AR System Mid 
Tier Object List'  link is not available on quick links panel on mid tier.
Confirmed the form exists in remedy.
We are on version 9.0.01

Please help!

Thanks!
Kaur

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Re: [Non-DoD Source] Need input on Delta load - Spoon client

[Nicosia, Ryan J CTR USSOCOM SOCOM J631]

Change your LDAP qualification to look only for accounts created or modified 
within the last 24 hours.


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Shivanand Jeerigiwad
Sent: Monday, August 28, 2017 7:21 AM
To: arslist@ARSLIST.ORG
Subject: Re: [Non-DoD Source] Need input on Delta load - Spoon client

** 
Hi Ryan,

Yes, i am passing.. My scenario is like in a day if i process 100 records it 
successfully creates people record. But the next day it should not consider the 
same old records unless if it is not updated at LDAP side. How i can achieve 
this?

Regards,

Shiva
+91 9986985798


On Mon, Aug 28, 2017 at 4:47 PM, Nicosia, Ryan J CTR USSOCOM SOCOM J631 
mailto:ryan.nicosia@socom.mil> > wrote:


Are you passing "VALIDATELOAD" into z1D_Action field?  That triggers 
the workflow to run.



-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG> ] On Behalf Of 
Shivanand Jeerigiwad
Sent: Monday, August 28, 2017 6:32 AM
To: arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG> 
Subject: [Non-DoD Source] Need input on Delta load - Spoon client

**
Hi team,

I am trying to achieve the LDAP People Integration. I can able to pull 
people records from LDAP server to BMC staging i.e CTM:LoadPeople form. 
However, not getting how to achieve the delta load.

If anybody has done, please let me know.


Regards,

Shiva
+91 9986985798

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Re: [Non-DoD Source] Need input on Delta load - Spoon client

[Nicosia, Ryan J CTR USSOCOM SOCOM J631]

Are you passing "VALIDATELOAD" into z1D_Action field?  That triggers the 
workflow to run.



-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Shivanand Jeerigiwad
Sent: Monday, August 28, 2017 6:32 AM
To: arslist@ARSLIST.ORG
Subject: [Non-DoD Source] Need input on Delta load - Spoon client

** 
Hi team,

I am trying to achieve the LDAP People Integration. I can able to pull people 
records from LDAP server to BMC staging i.e CTM:LoadPeople form. However, not 
getting how to achieve the delta load. 

If anybody has done, please let me know.


Regards,

Shiva
+91 9986985798

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Re: v9 - Incoming email and worklogs

[Nicosia, Ryan J CTR USSOCOM SOCOM J631]

https://communities.bmc.com/thread/105590?start=0&tstart=0

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Thursday, July 6, 2017 11:02 AM
To: arslist@ARSLIST.ORG
Subject: [Non-DoD Source] v9 - Incoming email and worklogs

** 

Hi All

 

I have heard a rumor that in v9 any incoming email with a valid INC, CHG, WO 
number in the subject line will, create a work log record to the related 
ticket. Doesn't seem to work on my v9 dev system. Had to build a custom process 
in my 7.6 system, be nice if I don't replicate what I did in 7.6. Does anyone 
know where I can find some documentation on this?

 

Thanks

Mark

 

Mark Brittain  | Senior Systems Engineer | 315.634.9337

125 Elwood Davis Road | Syracuse NY 13212



 

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Re: [Non-DoD Source] Regarding Reconciliation Job Processing

[Nicosia, Ryan J CTR USSOCOM SOCOM J631]

First time through is going to take a considerable amount of time (1 - 2 days 
most likely).  After that, recon is only going to consider items where the 
appropriate reconciliation flag is set (Ready for Reconciliation, etc).

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Vinod Gaidhani
Sent: Thursday, June 29, 2017 12:42 PM
To: arslist@ARSLIST.ORG
Subject: [Non-DoD Source] Regarding Reconciliation Job Processing

** 
Hi Team,

Does anybody has expected throughput for reconciliation job based on specific 
hardware/vm configuration. I am processing 2.5m assets and seems like taking 
ages to complete. Based on comparison, validation, and merge it has to go 
through, not sure how much is the idle time. I have peformed configuration for 
threads & queue so wanted to check what is good and whats not. 
 

Thanks,
Vinod Gaidhani.
[+13469071599  ]
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Re: [Non-DoD Source] Re: How to transfer a file to a specific folder via Atrium Integrator?

[Nicosia, Ryan J CTR USSOCOM SOCOM J631]

Lots of tutorials out there.

https://www.youtube.com/watch?v=MV4GlFX9fJA

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Abhi$hek
Sent: Monday, June 19, 2017 10:06 AM
To: arslist@ARSLIST.ORG
Subject: [Non-DoD Source] Re: How to transfer a file to a specific folder via 
Atrium Integrator?

** 
Please could you provide me with the steps to achieve it as I haven't worked on 
spoon yet.

On 19-Jun-2017 6:03 PM, "Kunal Shah" mailto:shahkunal...@gmail.com> > wrote:


** 
Hi Abhishek,

You need create the custom spoon transformation using the text output 
file step.  After that you can scheduled that job through AI console. 


Regards
Kunal Shah

On Sun, Jun 18, 2017 at 7:25 PM, Abhishek Anand mailto:abhi.masc...@gmail.com> > wrote:


Hi Experts,

Please could you let me know that How to transfer a file on 
daily basis to a specific folder via Atrium Integrator?
The requirement is to transfer a file to a folder outside 
remedy 8.1  with the help of AI & it should be automated on daily basis.ex a 
report consisting of weekly Incident assigned to a particular support group.

Early response will be highly appreciated.

Cheers,
AA


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