Issue With Application-Bus-Time-Subtract
Hi All, We have an issue with Application-Bus-Time-Subtract command after migrating custom application from 6.3server to 7.5 server, this process command fails when there is a negative offset value passed as parameter into it. This works perfectly on 6.3 server, has any one faced this issue. Is there a work around for this? 6.3 Filter Log Entry FLTR TID: 006151 RPC ID: 001607 Queue: Fast Client-RPC: 390620USER: arsadm Application-Bus-Time-Subtract 1270072800 -5 4 KGAA_5x24 KGAA_5x24 FLTR TID: 006151 RPC ID: 001607 Queue: Fast Client-RPC: 390620USER: arsadm Exit code: 0 Value: 1270072800 FLTR TID: 006151 RPC ID: 001607 Queue: Fast Client-RPC: 390620USER: arsadm Rottermin (536870928) = 04/01/10 00:00:00 7.5 Filter Log Entry FLTR TID: 1087424832 RPC ID: 103404 Queue: Fast Client-RPC: 390620USER: aradmin Application-Bus-Time-Subtract 1279058400 -5 4 KGAA_5x24 KGAA_5x24 FLTR TID: 1087424832 RPC ID: 103404 Queue: Fast Client-RPC: 390620USER: aradmin Exit code: 1 Value: FLTR TID: 1087424832 RPC ID: 103404 Queue: Fast Client-RPC: 390620USER: aradmin Command requires appropriate parameters FLTR TID: 1087424832 RPC ID: 103404 Queue: Fast Client-RPC: 390620USER: aradmin Error while performing filter action: Error 4567 FLTR TID: 1087424832 RPC ID: 103404 Queue: Fast Client-RPC: 390620USER: aradmin Filter BMT:AGZ-501-SubmitIntoGAU: No enabled error 6.3 server is on patch 021 7.5 server is on Patch 003 200909200825 Application was migrated using armigrator 7.5 patch003 Regards, Prashanth Bhagawat This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: WebServiceSoapClient class (ARERR 9130)-Resolved
Hi All, This issue is resolved after applying the resolution given in 'KM-00012192'. Thanks a lot! Regards, Prashanth From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Gajanan Swami Sent: Tuesday, July 20, 2010 10:10 PM To: arslist@ARSLIST.ORG Subject: Re: WebServiceSoapClient class (ARERR 9130) Here you go... You can refer 'KM-00012192' for same. Regards, Gajanan From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Prashanth Bhagawat Sent: Friday, July 16, 2010 7:21 AM To: arslist@ARSLIST.ORG Subject: WebServiceSoapClient class (ARERR 9130) ** Hi All, We are noticing the below mentioned error message when we restart remedy service in arerror.log Can't locate the WebServiceSoapClient class (ARERR 9130) I could find the attached KB article but is of no help how can I proceed in debugging this further Regards, Prashanth This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ DISCLAIMER: This e-mail and any attached files may contain confidential and/or privileged material for the sole use of the intended recipient. Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive this e-mail for the recipient), you may not review, copy or distribute this message. Please contact the sender by reply e-mail and delete all copies of this message: Fujitsu Consulting India Pvt Limited _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Connection Time out While Consuming Web service
Hi All, We have written a filter set field action to consume an external web service. When that filter is fired we are getting Timeout error. Error message from filter log is as below: FLTR TID: 1080056128 RPC ID: 002379 Queue: Fast Client-RPC: 390 620 USER: yellarth error when running a web service FLTR TID: 1080056128 RPC ID: 002379 Queue: Fast Client-RPC: 390 620 USER: yellarth; nested exception is: java.net.ConnectException: Connection timed out FLTR TID: 1080056128 RPC ID: 002379 Queue: Fast Client-RPC: 390 620 USER: yellarth Error while performing filter action: Error 9130 FLTR TID: 1080056128 RPC ID: 002379 Queue: Fast Client-RPC: 390 620 USER: yellarth Filter PMT: SDO_100sm_SolveDirectOutputCal The error message from arjavaplugin.log file is as below: 2010-07-19 08:36:52,754 ERROR [pool-2-thread-4] com.bmc.arsys.pluginsvr.plugins.ARPluginContext (?:?) - ARSYS.ARF.WEBSERVICEjava.net.ConnectException: Connection timed out AxisFault faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.userException faultSubcode: faultString: java.net.ConnectException: Connection timed out faultActor: faultNode: faultDetail: {http://xml.apache.org/axis/}stackTrace:java.net.ConnectException: Connection timed out at java.net.PlainSocketImpl.socketConnect(Native Method) at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333) at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195) at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182) at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366) at java.net.Socket.connect(Socket.java:525) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:550) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.lt;initgt;(SSLSocketImpl.java:353) at com.sun.net.ssl.internal.ssl.SSLSocketFactoryImpl.createSocket(SSLSocketFactoryImpl.java:71) at org.apache.axis.components.net.JSSESocketFactory.create(JSSESocketFactory.java:92) at org.apache.axis.transport.http.HTTPSender.getSocket(HTTPSender.java:191) at org.apache.axis.transport.http.HTTPSender.writeToSocket(HTTPSender.java:404) at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:138) at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32) at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118) at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83) at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165) at org.apache.axis.client.Call.invokeEngine(Call.java:2784) at org.apache.axis.client.Call.invoke(Call.java:2767) at org.apache.axis.client.Call.invoke(Call.java:1910) at com.bmc.arsys.ws.client.WebServiceSoapClient.call(Unknown Source) at com.bmc.arsys.ws.plugin.WSPlugin.filterAPICall(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.ARFilterAPIPluginRepository.ARFilterApiCall(Unknown Source) at com.bmc.arsys.pluginsvr.a.ArEsFilterApi_5(Unknown Source) at com.bmc.arsys.pluginsvr.a.ArEsFilterApi_4(Unknown Source) at com.bmc.arsys.arrpc.ARPluginServerDispatcher.dispatchOncRpcCall(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.dispatchCall(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.if(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.processRpcCall(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler$Processor.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) at java.lang.Thread.run(Thread.java:619) ar.conf settings is as bellow: Server-Plugin-Alias: ARSYSTEM.ARF.WEBSERVICE ARSYSTEM.ARF.WEBSERVICE servername: ARF-Java-Class-Path: /opt/bmc/ARSystem/pluginsvr/arapi75.jar ARF-Java-Class-Path: /opt/bmc/ARSystem/pluginsvr/log4j-1.2.14.jar ARF-Java-Class-Path: /opt/bmc/ARSystem/pluginsvr/arapiext75.jar ARF-Java-Class-Path: /opt/bmc/ARSystem/pluginsvr/arregistryplugin75.jar ARF-Java-Class-Path: /opt/bmc/ARSystem/pluginsvr/websvcjava75.jar ARF-Java-Class-Path: /opt/bmc/ARSystem/pluginsvr/WSRegistryAPI7.5.jar ARF-Java-Class-Path: /opt/bmc/ARSystem/bin/commons-logging-1.0.4.jar ARF-Java-Class-Path: /opt/bmc/ARSystem/api/lib/ardoc75.jar ARF-Java-Class-Path: /opt/bmc/ARSystem/bin/wsdl4j.jar Plugin-Log-Level: 100 How to debug this issue?, we have noticed this on our new environment 7.5 where we have migrated our application from 6.3 environment, we are using the same wsdls in new environment too. Regards, Prashanth Bhagawat This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender
Re: ARS 6.3/Oracle 9 -to- ARS 7.5/Oracle 11g
Hi Tripathi, If it's mentioned in the product manual about the compatibility, then its there for some reason, you might or might not get problems while installation. We were trying something similar upgrading 6.3/9i upgrade database to 10g upgrade ARS 6.3 to 7.1upgrade 7.1 to 7.5, but up-gradation failed while going to 7.5, 10g upgrade should not take more time so don't skip any steps in your up gradation activity. Go through the release notes or installation guides of ARS for each version and document the steps that you need to take care for ARS up-gradation as well as database specific settings you need to do and then start up-gradation. Few things that you need to take care is that no duplicate user profile entries in user form If there are any customizations done on user and group forms then you will have issues with the views of the user and group forms once you upgrade to 7.1 You are attempting an ITSM up-gradation or custom application, if it is set of custom applications then you can think of migration from 6.3 to 7.5 using remedy migrator directly, all you need is setup of your new 7.5 environment. Regards, Prashanth Bhagawat -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rabi Tripathi Sent: Saturday, July 17, 2010 12:18 AM To: arslist@ARSLIST.ORG Subject: ARS 6.3/Oracle 9 -to- ARS 7.5/Oracle 11g Hi all, To make the above switch, I am planning to first upgrade to Oracle 10g, then upgrade ARS to 7.5, then upgrade Oracle to 11g. The key fact being that Oracle 11g is not supported by ARs 6.3, but Oracle 10g is supported by both ARS 6.3 and ARS 7.5. The lazy in me is trying to find out if I can somehow skip 10g. To do so, I would have to try ARS 7.5 with Oracle 9, or ARS 6.3 with Oracle 11g. I know these are not supported combinations, but it doesn't mean I can't have them (especially for the duration of the upgrade work). Anybody done it? ARS (both 6.3 and future 7.5) and Oracle 9 are in Solaris. Oracle 10g, 11g will be in Linux. Thanks in advance. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: Remedy Email Notification Subject Line is Blank*Resolved*
Hi All, This issue is resolved, as suggested in the arlist I added public permissions to Subject field on one of our custom email messages form (IMPT Messages) after this change I was able to see subject line in the ar system email messages form, am sure this was not a permission issue since I was able to display the subject line content using a message action in the filter just before the notify action. Not to worry much about permissions, this work around has fixed the problem right now. So thanks a lot for Arslist community members. Regards, Prashanth Bhagawat From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Arner, Todd Sent: Friday, July 16, 2010 7:56 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy Email Notification Subject Line is Blank Is it possible that the subject field is set to Display Only? I have ran into problems pushing data to an email from a display only field... Just a thought. Todd Arner From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Prashanth Bhagawat Sent: Friday, July 16, 2010 1:00 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy Email Notification Subject Line is Blank ** -- Hi Thad, There is no filter which is clearing the subject line, and permission isn't an issue to, it has got similar permission to that of the body which is getting set on AR system email messages form. Br, Prashanth From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Thad Esser Sent: Thursday, July 15, 2010 8:47 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy Email Notification Subject Line is Blank ** Prasanth, If permissions aren't the issue, maybe phasing is. As notify actions are phase 3 actions, could there be any other workflow resetting the subject before the notify actually happens? One other unlikely thing to check is the execution order of your filters. Filters with the same execution order could fire in any order. By migrating to a new server you change the modified date (which is the not-quite-so-random piece of how they fire), and that could change the order in which they fire such that the notify happens before the set fields. Good luck, Thad On Thu, Jul 15, 2010 at 5:00 AM, Terry Bootsma tboot...@objectpath.commailto:tboot...@objectpath.com wrote: ** Change the permission of the field which you are copying to the subject in the ARSystem Email Messages form to public (ie. the source field) . You should find this will work... Had the same issue here a few days ago. Terry On Jul 15, 2010, prashanth.bhaga...@accenture.commailto:prashanth.bhaga...@accenture.com wrote: ** Hi All, we got an issue related to email notification , subject line of the email generated in ar system email messages is blank. we have custom built applications, there is IPMT email messages a custom built email notification form where we store all the emails generated there first then a filter on this form has got notify action which reads subject, body and user related information from this form as current value and creates entries in AR system email messages form, all the field values are there for the email created in arsystem email messages form except for subject line. i can see subject inITPMT email message form where notify action reads the data. When i add $subject$ in a message action of the filter before the notify action message shows the email subject value, but after notify action subject line is blank in email messages form. I did few of the below mentioned tasks to check if these resolves the issue but no help 1. I recreated the field on custom built IPMT email messages form 2. resaved the filter with notify action- no use 3. Removed $subject$ from the notify action of the filter ie it was blank and remedy defaulted the value to AR System Notification 4. Included a core field in the subject ex. assigned to and the value of the assigned to was pushed into ar system email messages form which was strange. This issue we have observed during the testing of migrated application, ie we have migrated remedy 6.3 application into 7.5 server. This works fine in 6.3 system, we have used remedy migrator to migrate the application. Has any one faced this issue before? What could have gone wrong? How can i debug this since filter log will not indicate something that has gone wrong in notify action of the filter? Regards, Prashanth This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. _attend WWRUG10 www.wwrug.comhttp://www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG10 www.wwrug.comhttp://www.wwrug.com
Re: Remedy Email Notification Subject Line is Blank
Hi Thad, There is no filter which is clearing the subject line, and permission isn't an issue to, it has got similar permission to that of the body which is getting set on AR system email messages form. Br, Prashanth From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Thad Esser Sent: Thursday, July 15, 2010 8:47 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy Email Notification Subject Line is Blank ** Prasanth, If permissions aren't the issue, maybe phasing is. As notify actions are phase 3 actions, could there be any other workflow resetting the subject before the notify actually happens? One other unlikely thing to check is the execution order of your filters. Filters with the same execution order could fire in any order. By migrating to a new server you change the modified date (which is the not-quite-so-random piece of how they fire), and that could change the order in which they fire such that the notify happens before the set fields. Good luck, Thad On Thu, Jul 15, 2010 at 5:00 AM, Terry Bootsma tboot...@objectpath.commailto:tboot...@objectpath.com wrote: ** Change the permission of the field which you are copying to the subject in the ARSystem Email Messages form to public (ie. the source field) . You should find this will work... Had the same issue here a few days ago. Terry On Jul 15, 2010, prashanth.bhaga...@accenture.commailto:prashanth.bhaga...@accenture.com wrote: ** Hi All, we got an issue related to email notification , subject line of the email generated in ar system email messages is blank. we have custom built applications, there is IPMT email messages a custom built email notification form where we store all the emails generated there first then a filter on this form has got notify action which reads subject, body and user related information from this form as current value and creates entries in AR system email messages form, all the field values are there for the email created in arsystem email messages form except for subject line. i can see subject inITPMT email message form where notify action reads the data. When i add $subject$ in a message action of the filter before the notify action message shows the email subject value, but after notify action subject line is blank in email messages form. I did few of the below mentioned tasks to check if these resolves the issue but no help 1. I recreated the field on custom built IPMT email messages form 2. resaved the filter with notify action- no use 3. Removed $subject$ from the notify action of the filter ie it was blank and remedy defaulted the value to AR System Notification 4. Included a core field in the subject ex. assigned to and the value of the assigned to was pushed into ar system email messages form which was strange. This issue we have observed during the testing of migrated application, ie we have migrated remedy 6.3 application into 7.5 server. This works fine in 6.3 system, we have used remedy migrator to migrate the application. Has any one faced this issue before? What could have gone wrong? How can i debug this since filter log will not indicate something that has gone wrong in notify action of the filter? Regards, Prashanth This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. _attend WWRUG10 www.wwrug.comhttp://www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG10 www.wwrug.comhttp://www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
WebServiceSoapClient class (ARERR 9130)
Hi All, We are noticing the below mentioned error message when we restart remedy service in arerror.log Can't locate the WebServiceSoapClient class (ARERR 9130) I could find the attached KB article but is of no help how can I proceed in debugging this further Regards, Prashanth This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Remedy Email Notification Subject Line is Blank
Hi All, we got an issue related to email notification , subject line of the email generated in ar system email messages is blank. we have custom built applications, there is IPMT email messages a custom built email notification form where we store all the emails generated there first then a filter on this form has got notify action which reads subject, body and user related information from this form as current value and creates entries in AR system email messages form, all the field values are there for the email created in arsystem email messages form except for subject line. i can see subject inITPMT email message form where notify action reads the data. When i add $subject$ in a message action of the filter before the notify action message shows the email subject value, but after notify action subject line is blank in email messages form. I did few of the below mentioned tasks to check if these resolves the issue but no help 1. I recreated the field on custom built IPMT email messages form 2. resaved the filter with notify action- no use 3. Removed $subject$ from the notify action of the filter ie it was blank and remedy defaulted the value to AR System Notification 4. Included a core field in the subject ex. assigned to and the value of the assigned to was pushed into ar system email messages form which was strange. This issue we have observed during the testing of migrated application, ie we have migrated remedy 6.3 application into 7.5 server. This works fine in 6.3 system, we have used remedy migrator to migrate the application. Has any one faced this issue before? What could have gone wrong? How can i debug this since filter log will not indicate something that has gone wrong in notify action of the filter? Regards, Prashanth This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Importing 6.3 Deff to 7.5 Using 7.5 Dev Studio.
Hi, I need some Clarification on my query, what's the impact of importing forms from 6.3 ARS server to 7.5 ARS server. 1. I would export a form definition created in 6.3 using admin tool and import that to 7.5 server using developer studio. Will there be an impact on the imported form on ARS 7.5 server ever 2. would this create a problem if there is data in that 3. when I was testing this Dev studio gave me a message while importing Definition file does not specify a character set Developer studio will use local machine character set to import what does this means? Basically am checking for the possibility of migrating a couple of forms with work flow which were developed in 6.3 server into 7.5 server without using migratory, but by just definition import and export. Has any one tried this and encountered any issues? Thanks, Prashanth This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
ARS 7.5 upgrade Failure from ARS 7.1
Hi All, I need help on debugging the ARS 7.5 upgrade failure from ARS 7.1, before that let me give a brief description of the approach that's being used for upgrade. Task: upgrade remedy ARS 6.3 to 7.5 and database from oracle 9i to 10g, with custom built applications. Approach: Install ARS 6.3 ,Oracle 9i P2 on Local Server, Import aradmin schema from production database dump to ARS 6.3 Oracle 9i local server, Upgrade database 9i to 10g, Upgrade ARS from 6.3 to 7.1, Upgrade ARS from 7.1 to 7.5, Finally again do a data import of aradmin schema from the local server database dump to the test server where there ARS 7.5 is already installed with Oracle 10g database. Current Status: Upgrade to ARS 7.1 was successful with only one issue of duplicate views for group and user form due to customizations done on these form, customized views were copied to the proper view and old views were deleted, after which 7.1 upgrade was a success with stable server and stable applications without any errors. Upgrade Failure: Upgrade of ARS 7.1 to ARS 7.5 Failed, all the pre-requisite before upgrade was followed with out missing any steps still the up gradation failed due to below mentioned errors. Has any one faced this problem, how to fix this up gradation failure, any hint or suggestion to fix this will be of great help! Error: error from arinstall.log {Description=[ARServerManageUpgradeDatabaseBusinessTask.description],Progress=[25],Detail=[ARServerManageUpgradeDatabaseBusinessTask.generateDatabaseSchema]} (Jun 08 2010 12:43:48.901 PM +0530),SEVERE,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerOracleManageUpgradeDatabaseTask, LOG EVENT {Description=[[SQLERROR] [DESCRIPTION] Failed to upgrade the database schema],Detail=[[SQLERRORCODE]=17068 [SQLMESSAGE]=Invalid argument(s) in call[SQLSTATEMENT]=]} (Jun 08 2010 12:43:48.901 PM +0530),SEVERE,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerOracleManageUpgradeDatabaseTask, THROWABLE EVENT {Description=[Failed to upgrade the database schema]}, Throwable=[java.sql.SQLException: Invalid argument(s) in call oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:119) oracle.jdbc.driver.DatabaseError.newSQLException(DatabaseError.java:115) oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:221) oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:293) oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:574) oracle.jdbc.OracleDatabaseMetaData.getIndexInfo(OracleDatabaseMetaData.java:7054) com.bmc.install.utility.database.io.DatabaseModelJDBCReader.readIndexes(DatabaseModelJDBCReader.java:1002) com.bmc.install.utility.database.io.DatabaseModelJDBCReader.readSchemaTables(DatabaseModelJDBCReader.java:522) com.bmc.install.utility.database.io.DatabaseModelJDBCReader.readSchema(DatabaseModelJDBCReader.java:316) Environment information of local server: OS: Windows XP service Pack 2[ professional] Oracle 10g ARS 7.5 patch 3 Regards, Prashanth This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are