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AUTO: Rajini K Sanapala is out of the office (returning 05/10/2009)
I am out of the office until 05/10/2009. Note: This is an automated response to your message "Robert02 Kern is out of the office." sent on 9/28/09 11:47:15. This is the only notification you will receive while this person is away. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
AUTO: Rajini K Sanapala is out of the office. (returning 31/07/2009)
I am out of the office until 31/07/2009. Thank you for your message, I will respond to your message when I return. For all Service Master related queries, please contact Kiran Sridhar, He can be reached on his email "kiransreed...@in.ibm.com" Note: This is an automated response to your message "Re: SSRS AR ODBC" sent on 7/27/09 0:20:57. This is the only notification you will receive while this person is away. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
AUTO: Rajini K Sanapala is out of the office. (returning 26/06/2009)
I am out of the office until 26/06/2009. Thank you for your message, I will respond to your message when I return. Note: This is an automated response to your message "Problem with 7.5 server installation" sent on 6/22/09 6:05:35. This is the only notification you will receive while this person is away. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Approval Server Problem "Error 9858"
Hi All, Recently we upgraded from 6.3 to 7.1 server with patch 3 and ITSM 7. Approval sever in the Production is working very fine, the only problem is in the development instance. When ever I'm accessing approval related information from the user tool, I'm getting below error. "The application is not licensed (ARERR 9858) ARERR [8800] The specified container owner name is incorrect : CHG:ChangeAPDetailSignature" Thinking of there is some thing problem with the above form , we exported the same form from the other inoveronment and tried importing in problem environment that time that time we are getting below error -- "The Application or the Form cannot be made licensable. Only deployable applications can be made licensable. Also, Forms have to belong to deployable applications to be made licensable. (ARERR 9864)." I'm not sure what could be the problem. Any help is appreciated. Sever and ITSM Version ARS 7.1 Patch 3 and ITSM 7. OS Window 2003. Regards Rajinikanth Sanapala, ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: 7.5 Installation Error
Hi Mark, Yeah, we installed by selecting the option Mixed mode authentication and supplied the password for sa. Regards Rajinikanth Sanapala, From: Mark Lev To: arslist@ARSLIST.ORG Date: 06/03/2009 20:07 Subject:Re: 7.5 Installation Error Sent by:"Action Request System discussion list(ARSList)" Do you have mixed mode authentication turned on? Do the install logs detail anything? Thanks, Mark From: Action Request System discussion list(ARSList) on behalf of Rajini K Sanapala Sent: Fri 3/6/2009 9:19 AM To: arslist@ARSLIST.ORG Subject: Re: 7.5 Installation Error Hi Matt, Firstly thanks for your quick response! I did the below changes and restarted the server, but no luck. And along with that I did the changes in the SQL Surface configuration, where in I opted TCP/IP and Name option, even it did not helped me out in this. Regards Rajinikanth Sanapala, From: Matt Reinfeldt To: arslist@ARSLIST.ORG Date: 06/03/2009 19:06 Subject:Re: 7.5 Installation Error Sent by:"Action Request System discussion list(ARSList)" Rajini, I believe there've been several posts about this already, but if memory serves... - Open the SQL Server Configuration tool and open the 'Protocols' section - Open the TCP/IP connection - Ensure on the first tab that it is enabled - On the second tab, double check each of the IP Addresses to ensure they're correct and that port 1433 is set for the TCP port - Save your changes and restart the MSSQLServer service That should do it. Good luck, Matt R. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rajini K Sanapala Sent: Friday, March 06, 2009 7:27 AM To: arslist@ARSLIST.ORG Subject: 7.5 Installation Error Hi , I'm trying to install 7.5 Server on SQL 2005 DB, After Selecting the Database type SQL Sever. Problem 1) It is not taking DB Sever name from the local system automatically, Problem 2) Hence I had to give host name, port number (1433 Default) and DB instance name. Even after supplying all the requested details I'm getting below error. == TCP/?IP connection to the host name RAJINIKANTH using port number 1433 failed. Possible causes: Database services are not available/?running or Network configuration is not configured correctly for TCP/?IP protocol or IP or host name/? port number is incorrect. Note! AR System requires a minimum of 512 MB of RAM. However, depending on the purpose of the system, more memory might be required. Refer to the Installation Guide for details about the minimum and recommended values for memory when installing BMC Remedy Mid Tier or CMDB and ITSM applications on the same computer as the AR System server. Can any one let me know what need to be done to avoid this error!! Thanks in advance. Regards Rajinikanth Sanapala, ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" ___
Re: 7.5 Installation Error
Hi Matt, Firstly thanks for your quick response! I did the below changes and restarted the server, but no luck. And along with that I did the changes in the SQL Surface configuration, where in I opted TCP/IP and Name option, even it did not helped me out in this. Regards Rajinikanth Sanapala, From: Matt Reinfeldt To: arslist@ARSLIST.ORG Date: 06/03/2009 19:06 Subject:Re: 7.5 Installation Error Sent by:"Action Request System discussion list(ARSList)" Rajini, I believe there've been several posts about this already, but if memory serves... - Open the SQL Server Configuration tool and open the 'Protocols' section - Open the TCP/IP connection - Ensure on the first tab that it is enabled - On the second tab, double check each of the IP Addresses to ensure they're correct and that port 1433 is set for the TCP port - Save your changes and restart the MSSQLServer service That should do it. Good luck, Matt R. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rajini K Sanapala Sent: Friday, March 06, 2009 7:27 AM To: arslist@ARSLIST.ORG Subject: 7.5 Installation Error Hi , I'm trying to install 7.5 Server on SQL 2005 DB, After Selecting the Database type SQL Sever. Problem 1) It is not taking DB Sever name from the local system automatically, Problem 2) Hence I had to give host name, port number (1433 Default) and DB instance name. Even after supplying all the requested details I'm getting below error. == TCP/?IP connection to the host name RAJINIKANTH using port number 1433 failed. Possible causes: Database services are not available/?running or Network configuration is not configured correctly for TCP/?IP protocol or IP or host name/? port number is incorrect. Note! AR System requires a minimum of 512 MB of RAM. However, depending on the purpose of the system, more memory might be required. Refer to the Installation Guide for details about the minimum and recommended values for memory when installing BMC Remedy Mid Tier or CMDB and ITSM applications on the same computer as the AR System server. Can any one let me know what need to be done to avoid this error!! Thanks in advance. Regards Rajinikanth Sanapala, ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
7.5 Installation Error
Hi , I'm trying to install 7.5 Server on SQL 2005 DB, After Selecting the Database type SQL Sever. Problem 1) It is not taking DB Sever name from the local system automatically, Problem 2) Hence I had to give host name, port number (1433 Default) and DB instance name. Even after supplying all the requested details I'm getting below error. == TCP/?IP connection to the host name RAJINIKANTH using port number 1433 failed. Possible causes: Database services are not available/?running or Network configuration is not configured correctly for TCP/?IP protocol or IP or host name/? port number is incorrect. Note! AR System requires a minimum of 512 MB of RAM. However, depending on the purpose of the system, more memory might be required. Refer to the Installation Guide for details about the minimum and recommended values for memory when installing BMC Remedy Mid Tier or CMDB and ITSM applications on the same computer as the AR System server. Can any one let me know what need to be done to avoid this error!! Thanks in advance. Regards Rajinikanth Sanapala, ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
Rajini K Sanapala is out of the office.
I will be out of the office starting 25/12/2008 and will not return until 26/12/2008. Thank you for your message, I will respond to your message when I return. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
