Re: [EXTERNAL] Building A Custom Application (Just Checking)

2012-08-17 Thread Misi Mladoniczky
Hi,

If you want to make use of the new functionality, which is not really that
much since 6.3, I would scrap the screen-shots. They will only limit your
creativity.

Analyse the processes instead, with special note of things that already
works very good or very bad. Improve the processes, and build your system
based on that instead.

Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)

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* RRR|License - Not enough Remedy licenses? Save money by optimizing.
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Find these products, and many free tools and utilities, at http://rrr.se.

> Thank you..!!
>
> The reason why I posted the question is because we have an application in
> Remedy 6.3 that is about 10+ years old and we wanted to take advantage of
> the new functionality and design capabilities of 7.6 but, all we are
> getting is the old system with different colors and some fields moved
> around. VERY frustrating when you are teaching someone how to build an
> application properly.. Thanks again..
>
> On Thu, Aug 16, 2012 at 10:11 AM, Stroud, Natalie K
> wrote:
>
>> **
>>
>> Probably not without some explanation around how the screenshots needed
>> to
>> relate to one another, and maybe not even then.  If there are
>> screenshots
>> whose relationships to the others aren’t clear, well, you know what they
>> say:  “An imprecisely defined requirement has an infinite number of
>> solutions.  Unfortunately, only about a maximum of 3 will actually
>> satisfy
>> the end user.”
>>
>> ** **
>>
>> Cheers,
>>
>> ** **
>>
>> Natalie Stroud
>>
>> SAIC for Sandia National Laboratories
>>
>> ARS/ITSM Tester
>>
>> nkst...@sandia.gov
>>
>> ** **
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> arslist@ARSLIST.ORG] *On Behalf Of *Robert Heverley
>> *Sent:* Thursday, August 16, 2012 12:06 PM
>> *To:* arslist@ARSLIST.ORG
>> *Subject:* [EXTERNAL] Building A Custom Application (Just Checking)
>>
>> ** **
>>
>> ** Hello Listers,
>>
>>
>> I just want to know your opinion on something. If you were handed a
>> bunch
>> of screenshots, could you build an application..?? Thank you..!!
>>
>> Robert Heverley
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 
>>
>>  _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>
>
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Re: EXTERNAL: Building A Custom Application (Just Checking)

2012-08-16 Thread Reiser, John J
Robert,
I've done it and it's an adventure.
If they give you good before and after screen captures you can take a best 
guess.
This type of build usually turns in a cyclical event.
"Here's what I built."
"Not exactly what we want. Can you make it do X?"
"Yes as long as X doesn't break A B & C."
And 'round and 'round it goes.

The best one is getting a single definition file for the form only and all of 
the data from the form which had an attachment pool.
Import it and then build a replacement system around the skeleton. w00t

Thank you,
---
John J. Reiser
Remedy Developer/Administrator
Senior Software Development Analyst
Lockheed Martin - MS2
The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased by me

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Robert Heverley
Sent: Thursday, August 16, 2012 2:06 PM
To: arslist@ARSLIST.ORG
Subject: EXTERNAL: Building A Custom Application (Just Checking)

** Hello Listers,

I just want to know your opinion on something. If you were handed a bunch of 
screenshots, could you build an application..?? Thank you..!!

Robert Heverley
_attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers 
Are"_

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Re: [EXTERNAL] Building A Custom Application (Just Checking)

2012-08-16 Thread Robert Heverley
I have been working with Remedy for about 11 years now and I really wanted
to take advantage of building an application from the ground up instead of
taking the VW and turning it into a Corvette but, still runs like a VW..!!
LOL

On Thu, Aug 16, 2012 at 10:16 AM, Robert Heverley  wrote:

> Thank you..!!
>
> The reason why I posted the question is because we have an application in
> Remedy 6.3 that is about 10+ years old and we wanted to take advantage of
> the new functionality and design capabilities of 7.6 but, all we are
> getting is the old system with different colors and some fields moved
> around. VERY frustrating when you are teaching someone how to build an
> application properly.. Thanks again..
>
> On Thu, Aug 16, 2012 at 10:11 AM, Stroud, Natalie K wrote:
>
>> **
>>
>> Probably not without some explanation around how the screenshots needed
>> to relate to one another, and maybe not even then.  If there are
>> screenshots whose relationships to the others aren’t clear, well, you know
>> what they say:  “An imprecisely defined requirement has an infinite number
>> of solutions.  Unfortunately, only about a maximum of 3 will actually
>> satisfy the end user.”
>>
>> ** **
>>
>> Cheers,
>>
>> ** **
>>
>> Natalie Stroud
>>
>> SAIC for Sandia National Laboratories
>>
>> ARS/ITSM Tester
>>
>> nkst...@sandia.gov
>>
>> ** **
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> arslist@ARSLIST.ORG] *On Behalf Of *Robert Heverley
>> *Sent:* Thursday, August 16, 2012 12:06 PM
>> *To:* arslist@ARSLIST.ORG
>> *Subject:* [EXTERNAL] Building A Custom Application (Just Checking)
>>
>> ** **
>>
>> ** Hello Listers,
>>
>>
>> I just want to know your opinion on something. If you were handed a bunch
>> of screenshots, could you build an application..?? Thank you..!!
>>
>> Robert Heverley
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 
>>
>>  _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>
>
>

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Re: [EXTERNAL] Building A Custom Application (Just Checking)

2012-08-16 Thread Robert Heverley
Thank you..!!

The reason why I posted the question is because we have an application in
Remedy 6.3 that is about 10+ years old and we wanted to take advantage of
the new functionality and design capabilities of 7.6 but, all we are
getting is the old system with different colors and some fields moved
around. VERY frustrating when you are teaching someone how to build an
application properly.. Thanks again..

On Thu, Aug 16, 2012 at 10:11 AM, Stroud, Natalie K wrote:

> **
>
> Probably not without some explanation around how the screenshots needed to
> relate to one another, and maybe not even then.  If there are screenshots
> whose relationships to the others aren’t clear, well, you know what they
> say:  “An imprecisely defined requirement has an infinite number of
> solutions.  Unfortunately, only about a maximum of 3 will actually satisfy
> the end user.”
>
> ** **
>
> Cheers,
>
> ** **
>
> Natalie Stroud
>
> SAIC for Sandia National Laboratories
>
> ARS/ITSM Tester
>
> nkst...@sandia.gov
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Robert Heverley
> *Sent:* Thursday, August 16, 2012 12:06 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* [EXTERNAL] Building A Custom Application (Just Checking)
>
> ** **
>
> ** Hello Listers,
>
>
> I just want to know your opinion on something. If you were handed a bunch
> of screenshots, could you build an application..?? Thank you..!!
>
> Robert Heverley
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 
>
>  _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>

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Re: [EXTERNAL] Building A Custom Application (Just Checking)

2012-08-16 Thread Stroud, Natalie K
Probably not without some explanation around how the screenshots needed to 
relate to one another, and maybe not even then.  If there are screenshots whose 
relationships to the others aren't clear, well, you know what they say:  "An 
imprecisely defined requirement has an infinite number of solutions.  
Unfortunately, only about a maximum of 3 will actually satisfy the end user."

Cheers,

Natalie Stroud
SAIC for Sandia National Laboratories
ARS/ITSM Tester
nkst...@sandia.gov<mailto:nkst...@sandia.gov>

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Robert Heverley
Sent: Thursday, August 16, 2012 12:06 PM
To: arslist@ARSLIST.ORG
Subject: [EXTERNAL] Building A Custom Application (Just Checking)

** Hello Listers,

I just want to know your opinion on something. If you were handed a bunch of 
screenshots, could you build an application..?? Thank you..!!

Robert Heverley
_attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers 
Are"_

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