Re: AIE Not working

2009-04-08 Thread John Jack
Hi listers,
FYI, one strange problem we faced with AIE on Solaris (full environment
below) is that it "core dumps" when trying to rotate the logs (either the
application or the data exhange logs).

Regards,
John

2009/2/11 John Jack 

> Hi Jay,
> Just wondering if you got any solution for this? We're having the same
> issue. Have you opened an issue with BMC?
>
> Our environment:
>
>- ARS 7.1 patch 006 on Solaris 10 (server group - 2 servers)
>- AIE 7.1 path 004
>- Midtier 7.1 patch 006 on Solaris 10 (separate box)
>- ORacle 10g on Solaris 10 (separate box)
>
> Thanks,
> John
>
> 2008/4/26 Manjinder Singh 
>
> ** Jay,
>>Make sure you have oracle path variables set up in aie start up
>> script.
>> For example:
>> [ ! "$AIE_ORACLE_LIB_DIR" ] &&
>> AIE_ORACLE_LIB_DIR=/rmdy-as1/ora01/app/oracle/product/10.2.0/
>>
>> Thanks
>> Manjinder
>>
>>
>>
>> On Thu, Apr 24, 2008 at 10:57 AM, Jay parker  wrote:
>>
>>> **
>>>
>>> Gave this a try and I received the same errors in the logs. I don't
>>> understand how it can look up and retrieve all tables and columns form the
>>> source and fail when you try and run the actual data exchange.
>>>
>>>
>>>
>>> Thank you
>>>
>>> Jay
>>>   --
>>>
>>> *From:* Action Request System discussion list(ARSList) [mailto:
>>> arsl...@arslist.org] *On Behalf Of *Joe DeSouza
>>> *Sent:* Wednesday, April 23, 2008 4:20 PM
>>> *To:* arslist@ARSLIST.ORG
>>> *Subject:* Re: AIE Not working
>>>
>>>
>>>
>>> Forget the Verify button. I have had problems with it with a fully
>>> functional exchange on AIE 7.1. The Verify fails to work - however if I run
>>> the schedule it works just fine..
>>>
>>>
>>>
>>> Why don't you just try running it and see if it works for you..
>>>
>>>
>>>
>>> Hope this helps..
>>>
>>>
>>>
>>> Cheers
>>>
>>>
>>>
>>> Joe
>>>
>>>
>>>
>>> - Original Message 
>>> From: Jay parker 
>>> To: arslist@ARSLIST.ORG
>>> Sent: Wednesday, April 23, 2008 6:00:14 PM
>>> Subject: AIE Not working
>>>
>>> I have AIE 7.1 installed on an AIX 5.3 server using Oracle 10g. I am
>>> using the Oracle link to build my data exchange and mappings and all of that
>>> appeared to have set up fine. I am able to retrieve a list of tables and all
>>> the columns from the source database. The issue occurs when I try to verify
>>> the exchange and I get the following error.
>>>
>>> Verify DataExchange: 'BMC Test'
>>> Error on tab: ''
>>>  Data Handler failed to load:
>>> /opt/apps/remedy/apps/aie/bmc/apps/aie/uscobrmfa-at-06-0/service/bin/oradpr.so.1.
>>> 
>>> (ARNOTE 1)
>>>
>>> The preceding message occurred during the execution of active link
>>> EIE:ST-ClickGetStatusButon02 -- action 1. (ARNOTE 1101)
>>>
>>> I checked all the database information and settings and it looks good.
>>> Does anyone have any ideas?
>>>
>>>
>>>  --
>>>
>>> Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try
>>> it 
>>> now.<http://us.rd.yahoo.com/evt=51733/*http:/mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ%20>
>>>  __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
>>> html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the
>>> Answers Are" html___
>>
>>
>>
>>
>> --
>> Manjinder Singh __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the
>> Answers Are" html___
>
>
>

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Re: AIE Not working

2009-02-11 Thread John Jack
Hi Jay,
Just wondering if you got any solution for this? We're having the same
issue. Have you opened an issue with BMC?

Our environment:

   - ARS 7.1 patch 006 on Solaris 10 (server group - 2 servers)
   - AIE 7.1 path 004
   - Midtier 7.1 patch 006 on Solaris 10 (separate box)
   - ORacle 10g on Solaris 10 (separate box)

Thanks,
John

2008/4/26 Manjinder Singh 

> ** Jay,
>Make sure you have oracle path variables set up in aie start up
> script.
> For example:
> [ ! "$AIE_ORACLE_LIB_DIR" ] &&
> AIE_ORACLE_LIB_DIR=/rmdy-as1/ora01/app/oracle/product/10.2.0/
>
> Thanks
> Manjinder
>
>
>
> On Thu, Apr 24, 2008 at 10:57 AM, Jay parker  wrote:
>
>> **
>>
>> Gave this a try and I received the same errors in the logs. I don't
>> understand how it can look up and retrieve all tables and columns form the
>> source and fail when you try and run the actual data exchange.
>>
>>
>>
>> Thank you
>>
>> Jay
>>   --
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> arsl...@arslist.org] *On Behalf Of *Joe DeSouza
>> *Sent:* Wednesday, April 23, 2008 4:20 PM
>> *To:* arslist@ARSLIST.ORG
>> *Subject:* Re: AIE Not working
>>
>>
>>
>> Forget the Verify button. I have had problems with it with a fully
>> functional exchange on AIE 7.1. The Verify fails to work - however if I run
>> the schedule it works just fine..
>>
>>
>>
>> Why don't you just try running it and see if it works for you..
>>
>>
>>
>> Hope this helps..
>>
>>
>>
>> Cheers
>>
>>
>>
>> Joe
>>
>>
>>
>> - Original Message 
>> From: Jay parker 
>> To: arslist@ARSLIST.ORG
>> Sent: Wednesday, April 23, 2008 6:00:14 PM
>> Subject: AIE Not working
>>
>> I have AIE 7.1 installed on an AIX 5.3 server using Oracle 10g. I am using
>> the Oracle link to build my data exchange and mappings and all of that
>> appeared to have set up fine. I am able to retrieve a list of tables and all
>> the columns from the source database. The issue occurs when I try to verify
>> the exchange and I get the following error.
>>
>> Verify DataExchange: 'BMC Test'
>> Error on tab: ''
>>  Data Handler failed to load:
>> /opt/apps/remedy/apps/aie/bmc/apps/aie/uscobrmfa-at-06-0/service/bin/oradpr.so.1.
>> 
>> (ARNOTE 1)
>>
>> The preceding message occurred during the execution of active link
>> EIE:ST-ClickGetStatusButon02 -- action 1. (ARNOTE 1101)
>>
>> I checked all the database information and settings and it looks good.
>> Does anyone have any ideas?
>>
>>
>>  --
>>
>> Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it
>> now.<http://us.rd.yahoo.com/evt=51733/*http:/mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ%20>
>>  __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
>> html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers
>> Are" html___
>
>
>
>
> --
> Manjinder Singh __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the
> Answers Are" html___

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Re: AIE Not working

2008-04-26 Thread Manjinder Singh
Jay,
   Make sure you have oracle path variables set up in aie start up
script.
For example:
[ ! "$AIE_ORACLE_LIB_DIR" ] &&
AIE_ORACLE_LIB_DIR=/rmdy-as1/ora01/app/oracle/product/10.2.0/

Thanks
Manjinder


On Thu, Apr 24, 2008 at 10:57 AM, Jay parker <[EMAIL PROTECTED]> wrote:

> **
>
> Gave this a try and I received the same errors in the logs. I don't
> understand how it can look up and retrieve all tables and columns form the
> source and fail when you try and run the actual data exchange.
>
>
>
> Thank you
>
> Jay
>   --
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Joe DeSouza
> *Sent:* Wednesday, April 23, 2008 4:20 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: AIE Not working
>
>
>
> Forget the Verify button. I have had problems with it with a fully
> functional exchange on AIE 7.1. The Verify fails to work - however if I run
> the schedule it works just fine..
>
>
>
> Why don't you just try running it and see if it works for you..
>
>
>
> Hope this helps..
>
>
>
> Cheers
>
>
>
> Joe
>
>
>
> - Original Message 
> From: Jay parker <[EMAIL PROTECTED]>
> To: arslist@ARSLIST.ORG
> Sent: Wednesday, April 23, 2008 6:00:14 PM
> Subject: AIE Not working
>
> I have AIE 7.1 installed on an AIX 5.3 server using Oracle 10g. I am using
> the Oracle link to build my data exchange and mappings and all of that
> appeared to have set up fine. I am able to retrieve a list of tables and all
> the columns from the source database. The issue occurs when I try to verify
> the exchange and I get the following error.
>
> Verify DataExchange: 'BMC Test'
> Error on tab: ''
>  Data Handler failed to load:
> /opt/apps/remedy/apps/aie/bmc/apps/aie/uscobrmfa-at-06-0/service/bin/oradpr.so.1.
> 
> (ARNOTE 1)
>
> The preceding message occurred during the execution of active link
> EIE:ST-ClickGetStatusButon02 -- action 1. (ARNOTE 1101)
>
> I checked all the database information and settings and it looks good.
> Does anyone have any ideas?
>
>
>  --
>
> Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it
> now.<http://us.rd.yahoo.com/evt=51733/*http:/mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ%20>
>  __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
> html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers
> Are" html___




-- 
Manjinder Singh

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Re: AIE Not working

2008-04-24 Thread Jay parker
Gave this a try and I received the same errors in the logs. I don't
understand how it can look up and retrieve all tables and columns form
the source and fail when you try and run the actual data exchange. 

 

Thank you

Jay



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza
Sent: Wednesday, April 23, 2008 4:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: AIE Not working

 

Forget the Verify button. I have had problems with it with a fully
functional exchange on AIE 7.1. The Verify fails to work - however if I
run the schedule it works just fine..

 

Why don't you just try running it and see if it works for you..

 

Hope this helps..

 

Cheers

 

Joe

 

- Original Message 
From: Jay parker <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Wednesday, April 23, 2008 6:00:14 PM
Subject: AIE Not working

I have AIE 7.1 installed on an AIX 5.3 server using Oracle 10g. I am
using the Oracle link to build my data exchange and mappings and all of
that appeared to have set up fine. I am able to retrieve a list of
tables and all the columns from the source database. The issue occurs
when I try to verify the exchange and I get the following error.

Verify DataExchange: 'BMC Test'
Error on tab: ''
 Data Handler failed to load:
/opt/apps/remedy/apps/aie/bmc/apps/aie/uscobrmfa-at-06-0/service/bin/ora
dpr.so.1. 
(ARNOTE 1)

The preceding message occurred during the execution of active link
EIE:ST-ClickGetStatusButon02 -- action 1. (ARNOTE 1101)

I checked all the database information and settings and it looks good.
Does anyone have any ideas?

 



Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try
it now.
<http://us.rd.yahoo.com/evt=51733/*http:/mobile.yahoo.com/;_ylt=Ahu06i62
sR8HDtDypao8Wcj9tAcJ%20> 

__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
html___

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Re: AIE Not working

2008-04-23 Thread Joe DeSouza
Forget the Verify button. I have had problems with it with a fully functional 
exchange on AIE 7.1. The Verify fails to work - however if I run the schedule 
it works just fine..
Why don't you just try running it and see if it works for you..
Hope this helps..
Cheers
Joe



- Original Message 
From: Jay parker <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Wednesday, April 23, 2008 6:00:14 PM
Subject: AIE Not working

I have AIE 7.1 installed on an AIX 5.3 server using Oracle 10g. I am using the 
Oracle link to build my data exchange and mappings and all of that appeared to 
have set up fine. I am able to retrieve a list of tables and all the columns 
from the source database. The issue occurs when I try to verify the exchange 
and I get the following error.

Verify DataExchange: 'BMC Test'
Error on tab: ''
 Data Handler failed to load:
/opt/apps/remedy/apps/aie/bmc/apps/aie/uscobrmfa-at-06-0/service/bin/oradpr.so.1.
 
(ARNOTE 1)

The preceding message occurred during the execution of active link 
EIE:ST-ClickGetStatusButon02 -- action 1. (ARNOTE 1101)

I checked all the database information and settings and it looks good. Does 
anyone have any ideas?


  

Be a better friend, newshound, and 
know-it-all with Yahoo! Mobile.  Try it now.  
http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ

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AIE Not working

2008-04-23 Thread Jay parker
I have AIE 7.1 installed on an AIX 5.3 server using Oracle 10g. I am
using the Oracle link to build my data exchange and mappings and all of
that appeared to have set up fine. I am able to retrieve a list of
tables and all the columns from the source database. The issue occurs
when I try to verify the exchange and I get the following error.

Verify DataExchange: 'BMC Test'
Error on tab: ''
 Data Handler failed to load:
/opt/apps/remedy/apps/aie/bmc/apps/aie/uscobrmfa-at-06-0/service/bin/ora
dpr.so.1. 
 (ARNOTE 1)

The preceding message occurred during the execution of active link
EIE:ST-ClickGetStatusButon02 -- action 1. (ARNOTE 1101)

I checked all the database information and settings and it looks good.
Does anyone have any ideas?

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