AREmail problems - ARS 6.3

2014-08-06 Thread Warren R. Baltimore II
Hello all!

Got a bit of a problem and I'm really floundering

I've got an old ARS 6.3 installation that I have to fail over to my DR
server.  We've never had the email piece working on the DR side, but I need
to get it going now.

It's AREmail 6.3 running on a Solaris box.

I'm trying to set up an imap outgoing server.  I can get the email engine
started, but fromt here it is all down hill.

Lots of Java issues (jdk1.4.2_34).  I keep seing the following rotate
through the error logs:


Connection reset;
nested exception is:
java.net.SocketException: Connection reset
javax.mail.MessagingException: Connection reset;
nested exception is:
java.net.SocketException: Connection reset
at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:303)
at javax.mail.Service.connect(Service.java:233)
at javax.mail.Service.connect(Service.java:134)
at
com.remedy.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1687)
at
com.remedy.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:205)
at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)
at java.lang.Thread.run(Thread.java:579)


Additionally, when I look at the emaild.sh_log file, I see the following:


Application has started Version:  06.03.00 patch 022 200706151326
Checking connection to server: ntcprdrem247 ...
Using JRE: 1.4.2_34
loaded library
Successfully connected.
DEBUG: JavaMail version 1.3
DEBUG: successfully loaded file: /usr/j2se/jre/lib/javamail.providers
DEBUG: URL
jar:file:/opt/ar/AREmail//emaildaemon.jar!/META-INF/javamail.providers
DEBUG: Bad provider entry:
DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail//emaildaemon.jar!/META-INF/javamail.providers
DEBUG: URL
jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.providers
DEBUG: URL
jar:file:/opt/ar/AREmail//pop3.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail//pop3.jar!/META-INF/javamail.providers
DEBUG: URL
jar:file:/opt/ar/AREmail//imap.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail//imap.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource: /META-INF/javamail.default.providers
DEBUG: Tables of loaded providers
DEBUG: Providers Listed By Class Name:
{com.remedy.mail.mapi.MAPIStore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,
m...@remedy.com],
com.remedy.mail.mapi.MAPITransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,
m...@remedy.com],
com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun
Microsystems, Inc],
com.sun.mail.imap.IMAPStore=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
Microsystems, Inc],
com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun
Microsystems, Inc],
gnu.mail.providers.mbox.MboxStore=javax.mail.Provider[STORE,mbox,gnu.mail.providers.mbox.MboxStore,
d...@gnu.org]}
DEBUG: Providers Listed By Protocol:
{imap=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
Microsystems, Inc],
mapistore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,
m...@remedy.com],
mapitransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,
m...@remedy.com],
pop3=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsy
stems, Inc],
smtp=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun
Microsystems, Inc],
mbox=javax.mail.Provider[STORE,mbox,gnu.mail.providers.mbox.MboxStore,
d...@gnu.org]}
DEBUG: successfully loaded resource: /META-INF/javamail.default.address.map
DEBUG: URL
jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.address.map
DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.address.map
DEBUG: java.io.FileNotFoundException:
/usr/j2se/jre/lib/javamail.address.map (No such file or directory)
DEBUG: getProvider() returning
javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
Microsystems, Inc]
DEBUG: JavaMail version 1.3
DEBUG: successfully loaded file: /usr/j2se/jre/lib/javamail.providers
DEBUG: URL
jar:file:/opt/ar/AREmail//emaildaemon.jar!/META-INF/javamail.providers
DEBUG: Bad provider entry:
DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail//emaildaemon.jar!/META-INF/javamail.providers
DEBUG: URL
jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.providers
DEBUG: URL
jar:file:/opt/ar/AREmail//pop3.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail//pop3.jar!/META-INF/javamail.providers
DEBUG: URL
jar:file:/opt/ar/AREmail//imap.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail//imap.jar!/META-INF/ja

Re: AREmail problems - ARS 6.3

2014-08-06 Thread Joe D'Souza
Did you run a comparison on the file system? This looks like a missing jar
file somewhere if all other factors (versions of AR Server, JRE/JDK etc.)
are the same as the working server.

 

Joe

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II
Sent: Wednesday, August 06, 2014 5:12 PM
To: arslist@ARSLIST.ORG
Subject: AREmail problems - ARS 6.3

 

** 

Hello all!

 

Got a bit of a problem and I'm really floundering

 

I've got an old ARS 6.3 installation that I have to fail over to my DR
server.  We've never had the email piece working on the DR side, but I need
to get it going now.

 

It's AREmail 6.3 running on a Solaris box.

 

I'm trying to set up an imap outgoing server.  I can get the email engine
started, but fromt here it is all down hill.

 

Lots of Java issues (jdk1.4.2_34).  I keep seing the following rotate
through the error logs:

 

Connection reset;

nested exception is:

java.net.SocketException: Connection reset

javax.mail.MessagingException: Connection reset;

nested exception is:

java.net.SocketException: Connection reset

at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:303)

at javax.mail.Service.connect(Service.java:233)

at javax.mail.Service.connect(Service.java:134)

at
com.remedy.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(Recei
verModule.java:1687)

at
com.remedy.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:205)

at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)

at java.lang.Thread.run(Thread.java:579)

 

Additionally, when I look at the emaild.sh_log file, I see the following:

 

Application has started Version:  06.03.00 patch 022 200706151326

Checking connection to server: ntcprdrem247 ...

Using JRE: 1.4.2_34

loaded library

Successfully connected.

DEBUG: JavaMail version 1.3

DEBUG: successfully loaded file: /usr/j2se/jre/lib/javamail.providers

DEBUG: URL
jar:file:/opt/ar/AREmail//emaildaemon.jar!/META-INF/javamail.p
roviders

DEBUG: Bad provider entry: 

DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail//emaildaemon.jar!/META-INF/javamail.p
roviders

DEBUG: URL
jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.provider
s

DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.provider
s

DEBUG: URL
jar:file:/opt/ar/AREmail//pop3.jar!/META-INF/javamail.provider
s

DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail//pop3.jar!/META-INF/javamail.provider
s

DEBUG: URL
jar:file:/opt/ar/AREmail//imap.jar!/META-INF/javamail.provider
s

DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail//imap.jar!/META-INF/javamail.provider
s

DEBUG: successfully loaded resource: /META-INF/javamail.default.providers

DEBUG: Tables of loaded providers

DEBUG: Providers Listed By Class Name:
{com.remedy.mail.mapi.MAPIStore=javax.mail.Provider[STORE,mapistore,com.reme
dy.mail.mapi.MAPIStore,m...@remedy.com],
com.remedy.mail.mapi.MAPITransport=javax.mail.Provider[TRANSPORT,mapitranspo
rt,com.remedy.mail.mapi.MAPITransport,m...@remedy.com],
com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com.sun.m
ail.smtp.SMTPTransport,Sun Microsystems, Inc],
com.sun.mail.imap.IMAPStore=javax.mail.Provider[STORE,imap,com.sun.mail.imap
.IMAPStore,Sun Microsystems, Inc],
com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3
.POP3Store,Sun Microsystems, Inc],
gnu.mail.providers.mbox.MboxStore=javax.mail.Provider[STORE,mbox,gnu.mail.pr
oviders.mbox.MboxStore,d...@gnu.org]}

DEBUG: Providers Listed By Protocol:
{imap=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
Microsystems, Inc],
mapistore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore
,m...@remedy.com],
mapitransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.ma
pi.MAPITransport,m...@remedy.com],
pop3=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsy
stems, Inc],
smtp=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun
Microsystems, Inc],
mbox=javax.mail.Provider[STORE,mbox,gnu.mail.providers.mbox.MboxStore,dog@gn
u.org]}

DEBUG: successfully loaded resource: /META-INF/javamail.default.address.map

DEBUG: URL
jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.address.
map

DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.address.
map

DEBUG: java.io.FileNotFoundException: /usr/j2se/jre/lib/javamail.address.map
(No such file or directory)

DEBUG: getProvider() returning
javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun Microsystems,
Inc]

DEBUG: JavaMail version 1.3

DEBUG: successfully loaded file: /usr/j2se/jre/lib/javamail.providers

DEBUG: URL
jar:file:/opt/ar/AREmail//emaildaemon.jar!/META-INF/javamail.p
roviders

DEBUG: Bad provider entry: 

DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail//emaildaemon

Re: AREmail problems - ARS 6.3

2014-08-06 Thread Ken Pritchard
Is the firewall open (IP/Port) from your dr server to the email svr you’re 
trying to connect to?  I’m also Assuming you’re connecting with the same user 
id/pwd as from your production system

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II
Sent: Wednesday, August 6, 2014 5:12 PM
To: arslist@ARSLIST.ORG
Subject: AREmail problems - ARS 6.3

 

** 

Hello all!

 

Got a bit of a problem and I'm really floundering

 

I've got an old ARS 6.3 installation that I have to fail over to my DR server.  
We've never had the email piece working on the DR side, but I need to get it 
going now.

 

It's AREmail 6.3 running on a Solaris box.

 

I'm trying to set up an imap outgoing server.  I can get the email engine 
started, but fromt here it is all down hill.

 

Lots of Java issues (jdk1.4.2_34).  I keep seing the following rotate through 
the error logs:

 

Connection reset;

nested exception is:

java.net.SocketException: Connection reset

javax.mail.MessagingException: Connection reset;

nested exception is:

java.net.SocketException: Connection reset

at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:303)

at javax.mail.Service.connect(Service.java:233)

at javax.mail.Service.connect(Service.java:134)

at 
com.remedy.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1687)

at com.remedy.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:205)

at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)

at java.lang.Thread.run(Thread.java:579)

 

Additionally, when I look at the emaild.sh_log file, I see the following:

 

Application has started Version:  06.03.00 patch 022 200706151326

Checking connection to server: ntcprdrem247 ...

Using JRE: 1.4.2_34

loaded library

Successfully connected.

DEBUG: JavaMail version 1.3

DEBUG: successfully loaded file: /usr/j2se/jre/lib/javamail.providers

DEBUG: URL 
jar:file:/opt/ar/AREmail//emaildaemon.jar!/META-INF/javamail.providers

DEBUG: Bad provider entry: 

DEBUG: successfully loaded resource: 
jar:file:/opt/ar/AREmail//emaildaemon.jar!/META-INF/javamail.providers

DEBUG: URL 
jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.providers

DEBUG: successfully loaded resource: 
jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.providers

DEBUG: URL 
jar:file:/opt/ar/AREmail//pop3.jar!/META-INF/javamail.providers

DEBUG: successfully loaded resource: 
jar:file:/opt/ar/AREmail//pop3.jar!/META-INF/javamail.providers

DEBUG: URL 
jar:file:/opt/ar/AREmail//imap.jar!/META-INF/javamail.providers

DEBUG: successfully loaded resource: 
jar:file:/opt/ar/AREmail//imap.jar!/META-INF/javamail.providers

DEBUG: successfully loaded resource: /META-INF/javamail.default.providers

DEBUG: Tables of loaded providers

DEBUG: Providers Listed By Class Name: 
{com.remedy.mail.mapi.MAPIStore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,m...@remedy.com
 <mailto:m...@remedy.com> ], 
com.remedy.mail.mapi.MAPITransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,m...@remedy.com
 <mailto:m...@remedy.com> ], 
com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun
 Microsystems, Inc], 
com.sun.mail.imap.IMAPStore=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
 Microsystems, Inc], 
com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun
 Microsystems, Inc], 
gnu.mail.providers.mbox.MboxStore=javax.mail.Provider[STORE,mbox,gnu.mail.providers.mbox.MboxStore,d...@gnu.org
 <mailto:d...@gnu.org> ]}

DEBUG: Providers Listed By Protocol: 
{imap=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun 
Microsystems, Inc], 
mapistore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,m...@remedy.com
 <mailto:m...@remedy.com> ], 
mapitransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,m...@remedy.com
 <mailto:m...@remedy.com> ], 
pop3=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsy 
stems, Inc], 
smtp=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun 
Microsystems, Inc], 
mbox=javax.mail.Provider[STORE,mbox,gnu.mail.providers.mbox.MboxStore,d...@gnu.org
 <mailto:d...@gnu.org> ]}

DEBUG: successfully loaded resource: /META-INF/javamail.default.address.map

DEBUG: URL 
jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.address.map

DEBUG: successfully loaded resource: 
jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.address.map

DEBUG: java.io.FileNotFoundException: /usr/j2se/jre/lib/javamail.address.map 
(No such file or directory)

DEBUG: getProvider() returning 
javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun Microsystems, 
Inc]

DEBUG: JavaMail version 1.3

DEBUG: successfully loaded file: /usr/j2se/jre/lib/javamail.pro

Re: AREmail problems - ARS 6.3

2014-08-06 Thread Grooms, Frederick W
Do you have access to the server where AREmail works?   If so try copying the 
jar files over to the DR server.

Fred

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II
Sent: Wednesday, August 06, 2014 4:12 PM
To: arslist@ARSLIST.ORG
Subject: AREmail problems - ARS 6.3

**
Hello all!

Got a bit of a problem and I'm really floundering

I've got an old ARS 6.3 installation that I have to fail over to my DR server.  
We've never had the email piece working on the DR side, but I need to get it 
going now.

It's AREmail 6.3 running on a Solaris box.

I'm trying to set up an imap outgoing server.  I can get the email engine 
started, but fromt here it is all down hill.

Lots of Java issues (jdk1.4.2_34).  I keep seing the following rotate through 
the error logs:

Connection reset;
nested exception is:
java.net.SocketException: Connection reset
javax.mail.MessagingException: Connection reset;
nested exception is:
java.net.SocketException: Connection reset
at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:303)
at javax.mail.Service.connect(Service.java:233)
at javax.mail.Service.connect(Service.java:134)
at 
com.remedy.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1687)
at com.remedy.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:205)
at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)
at java.lang.Thread.run(Thread.java:579)

Additionally, when I look at the emaild.sh_log file, I see the following:

Application has started Version:  06.03.00 patch 022 200706151326
Checking connection to server: ntcprdrem247 ...
Using JRE: 1.4.2_34
loaded library
Successfully connected.
DEBUG: JavaMail version 1.3
DEBUG: successfully loaded file: /usr/j2se/jre/lib/javamail.providers
DEBUG: URL 
jar:file:/opt/ar/AREmail//emaildaemon.jar!/META-INF/javamail.providers
DEBUG: Bad provider entry:
DEBUG: successfully loaded resource: 
jar:file:/opt/ar/AREmail//emaildaemon.jar!/META-INF/javamail.providers
DEBUG: URL 
jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource: 
jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.providers
DEBUG: URL 
jar:file:/opt/ar/AREmail//pop3.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource: 
jar:file:/opt/ar/AREmail//pop3.jar!/META-INF/javamail.providers
DEBUG: URL 
jar:file:/opt/ar/AREmail//imap.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource: 
jar:file:/opt/ar/AREmail//imap.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource: /META-INF/javamail.default.providers
DEBUG: Tables of loaded providers
DEBUG: Providers Listed By Class Name: 
{com.remedy.mail.mapi.MAPIStore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,m...@remedy.com<mailto:m...@remedy.com>],
 
com.remedy.mail.mapi.MAPITransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,m...@remedy.com<mailto:m...@remedy.com>],
 
com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun
 Microsystems, Inc], 
com.sun.mail.imap.IMAPStore=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
 Microsystems, Inc], 
com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun
 Microsystems, Inc], 
gnu.mail.providers.mbox.MboxStore=javax.mail.Provider[STORE,mbox,gnu.mail.providers.mbox.MboxStore,d...@gnu.org<mailto:d...@gnu.org>]}
DEBUG: Providers Listed By Protocol: 
{imap=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun 
Microsystems, Inc], 
mapistore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,m...@remedy.com<mailto:m...@remedy.com>],
 
mapitransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,m...@remedy.com<mailto:m...@remedy.com>],
 pop3=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsy 
stems, Inc], 
smtp=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun 
Microsystems, Inc], 
mbox=javax.mail.Provider[STORE,mbox,gnu.mail.providers.mbox.MboxStore,d...@gnu.org<mailto:d...@gnu.org>]}
DEBUG: successfully loaded resource: /META-INF/javamail.default.address.map
DEBUG: URL 
jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.address.map
DEBUG: successfully loaded resource: 
jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.address.map
DEBUG: java.io.FileNotFoundException: /usr/j2se/jre/lib/javamail.address.map 
(No such file or directory)
DEBUG: getProvider() returning 
javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun Microsystems, 
Inc]
DEBUG: JavaMail version 1.3
DEBUG: successfully loaded file: /usr/j2se/jre/lib/javamail.providers
DEBUG: URL 
jar:file:/opt/ar/AREmail//emaildaemon.jar!/META-INF/javamail.providers
DEBUG: Bad provider entry:
DEBUG: successfully loaded r

Re: AREmail problems - ARS 6.3

2014-08-06 Thread Pat Zandi
In this version wasn't there a autofix function like : delete all the forms and 
then run aremail -x -i. Or something like that and it reinstalls the whole 
system and them u just configure and voila.  I know I did that but that was 
2002?I can't remember 

Sent from my iPhone

> On Aug 6, 2014, at 5:55 PM, "Grooms, Frederick W"  
> wrote:
> 
> **
> Do you have access to the server where AREmail works?   If so try copying the 
> jar files over to the DR server.
>  
> Fred
>  
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II
> Sent: Wednesday, August 06, 2014 4:12 PM
> To: arslist@ARSLIST.ORG
> Subject: AREmail problems - ARS 6.3
>  
> **
> Hello all!
>  
> Got a bit of a problem and I'm really floundering
>  
> I've got an old ARS 6.3 installation that I have to fail over to my DR 
> server.  We've never had the email piece working on the DR side, but I need 
> to get it going now.
>  
> It's AREmail 6.3 running on a Solaris box.
>  
> I'm trying to set up an imap outgoing server.  I can get the email engine 
> started, but fromt here it is all down hill.
>  
> Lots of Java issues (jdk1.4.2_34).  I keep seing the following rotate through 
> the error logs:
>  
> Connection reset;
> nested exception is:
> java.net.SocketException: Connection reset
> javax.mail.MessagingException: Connection reset;
> nested exception is:
> java.net.SocketException: Connection reset
> at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:303)
> at javax.mail.Service.connect(Service.java:233)
> at javax.mail.Service.connect(Service.java:134)
> at 
> com.remedy.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1687)
> at com.remedy.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:205)
> at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)
> at java.lang.Thread.run(Thread.java:579)
>  
> Additionally, when I look at the emaild.sh_log file, I see the following:
>  
> Application has started Version:  06.03.00 patch 022 200706151326
> Checking connection to server: ntcprdrem247 ...
> Using JRE: 1.4.2_34
> loaded library
> Successfully connected.
> DEBUG: JavaMail version 1.3
> DEBUG: successfully loaded file: /usr/j2se/jre/lib/javamail.providers
> DEBUG: URL 
> jar:file:/opt/ar/AREmail//emaildaemon.jar!/META-INF/javamail.providers
> DEBUG: Bad provider entry:
> DEBUG: successfully loaded resource: 
> jar:file:/opt/ar/AREmail//emaildaemon.jar!/META-INF/javamail.providers
> DEBUG: URL 
> jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.providers
> DEBUG: successfully loaded resource: 
> jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.providers
> DEBUG: URL 
> jar:file:/opt/ar/AREmail//pop3.jar!/META-INF/javamail.providers
> DEBUG: successfully loaded resource: 
> jar:file:/opt/ar/AREmail//pop3.jar!/META-INF/javamail.providers
> DEBUG: URL 
> jar:file:/opt/ar/AREmail//imap.jar!/META-INF/javamail.providers
> DEBUG: successfully loaded resource: 
> jar:file:/opt/ar/AREmail//imap.jar!/META-INF/javamail.providers
> DEBUG: successfully loaded resource: /META-INF/javamail.default.providers
> DEBUG: Tables of loaded providers
> DEBUG: Providers Listed By Class Name: 
> {com.remedy.mail.mapi.MAPIStore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,m...@remedy.com],
>  
> com.remedy.mail.mapi.MAPITransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,m...@remedy.com],
>  
> com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun
>  Microsystems, Inc], 
> com.sun.mail.imap.IMAPStore=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
>  Microsystems, Inc], 
> com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun
>  Microsystems, Inc], 
> gnu.mail.providers.mbox.MboxStore=javax.mail.Provider[STORE,mbox,gnu.mail.providers.mbox.MboxStore,d...@gnu.org]}
> DEBUG: Providers Listed By Protocol: 
> {imap=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun 
> Microsystems, Inc], 
> mapistore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,m...@remedy.com],
>  
> mapitransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,m...@remedy.com],
>  pop3=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsy 
> stems, Inc], 
> smtp=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun 
> Microsystems, Inc], 
> mbox=javax.mail.Provider[STORE,mbox,gnu.mail.providers.mbox.MboxStore,d...@gnu.org]}
> DEBUG: successfully loaded resou

Re: AREmail problems - ARS 6.3

2014-08-06 Thread Schon, Stuart
Is the DR server/AREMail trusted by the Exchange Server? if not then the 
connection will be rejected

Stuart Schon
Service Desk Systems - Manager
Fujitsu Australia Limited

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Pat Zandi
Sent: Thursday, 7 August 2014 9:04 AM
To: arslist@ARSLIST.ORG
Subject: Re: AREmail problems - ARS 6.3

**
In this version wasn't there a autofix function like : delete all the forms and 
then run aremail -x -i. Or something like that and it reinstalls the whole 
system and them u just configure and voila.  I know I did that but that was 
2002?I can't remember

Sent from my iPhone

On Aug 6, 2014, at 5:55 PM, "Grooms, Frederick W" 
mailto:frederick.w.gro...@xo.com>> wrote:
**
Do you have access to the server where AREmail works?   If so try copying the 
jar files over to the DR server.

Fred

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II
Sent: Wednesday, August 06, 2014 4:12 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: AREmail problems - ARS 6.3

**
Hello all!

Got a bit of a problem and I'm really floundering

I've got an old ARS 6.3 installation that I have to fail over to my DR server.  
We've never had the email piece working on the DR side, but I need to get it 
going now.

It's AREmail 6.3 running on a Solaris box.

I'm trying to set up an imap outgoing server.  I can get the email engine 
started, but fromt here it is all down hill.

Lots of Java issues (jdk1.4.2_34).  I keep seing the following rotate through 
the error logs:

Connection reset;
nested exception is:
java.net.SocketException: Connection reset
javax.mail.MessagingException: Connection reset;
nested exception is:
java.net.SocketException: Connection reset
at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:303)
at javax.mail.Service.connect(Service.java:233)
at javax.mail.Service.connect(Service.java:134)
at 
com.remedy.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1687)
at com.remedy.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:205)
at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)
at java.lang.Thread.run(Thread.java:579)

Additionally, when I look at the emaild.sh_log file, I see the following:

Application has started Version:  06.03.00 patch 022 200706151326
Checking connection to server: ntcprdrem247 ...
Using JRE: 1.4.2_34
loaded library
Successfully connected.
DEBUG: JavaMail version 1.3
DEBUG: successfully loaded file: /usr/j2se/jre/lib/javamail.providers
DEBUG: URL 
jar:file:/opt/ar/AREmail//emaildaemon.jar!/META-INF/javamail.providers
DEBUG: Bad provider entry:
DEBUG: successfully loaded resource: 
jar:file:/opt/ar/AREmail//emaildaemon.jar!/META-INF/javamail.providers
DEBUG: URL 
jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource: 
jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.providers
DEBUG: URL 
jar:file:/opt/ar/AREmail//pop3.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource: 
jar:file:/opt/ar/AREmail//pop3.jar!/META-INF/javamail.providers
DEBUG: URL 
jar:file:/opt/ar/AREmail//imap.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource: 
jar:file:/opt/ar/AREmail//imap.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource: /META-INF/javamail.default.providers
DEBUG: Tables of loaded providers
DEBUG: Providers Listed By Class Name: 
{com.remedy.mail.mapi.MAPIStore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,m...@remedy.com<mailto:m...@remedy.com>],
 
com.remedy.mail.mapi.MAPITransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,m...@remedy.com<mailto:m...@remedy.com>],
 
com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun
 Microsystems, Inc], 
com.sun.mail.imap.IMAPStore=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
 Microsystems, Inc], 
com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun
 Microsystems, Inc], 
gnu.mail.providers.mbox.MboxStore=javax.mail.Provider[STORE,mbox,gnu.mail.providers.mbox.MboxStore,d...@gnu.org<mailto:d...@gnu.org>]}
DEBUG: Providers Listed By Protocol: 
{imap=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun 
Microsystems, Inc], 
mapistore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,m...@remedy.com<mailto:m...@remedy.com>],
 
mapitransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,m...@remedy.com<mailto:m...@remedy.com>],
 pop3=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsy 
stems, Inc], 
smtp=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun 
Microsystems, Inc], 
mbox=javax.mail

Re: AREmail problems - ARS 6.3

2014-08-06 Thread Grooms, Frederick W
I think you are thinking of the ar.conf entry

Email-Import-Form-By-Default
Specifies whether email forms are imported by default when the AR System server 
is started up. Valid values are True (T) and False (F). A value of T means that 
email forms will be imported by default when the AR System server is restarted; 
a value of F means that the forms will not be imported by default.
The default is T.

Fred

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Pat Zandi
Sent: Wednesday, August 06, 2014 6:04 PM
To: arslist@ARSLIST.ORG
Subject: Re: AREmail problems - ARS 6.3

**
In this version wasn't there a autofix function like : delete all the forms and 
then run aremail -x -i. Or something like that and it reinstalls the whole 
system and them u just configure and voila.  I know I did that but that was 
2002?I can't remember

Sent from my iPhone

On Aug 6, 2014, at 5:55 PM, "Grooms, Frederick W" 
mailto:frederick.w.gro...@xo.com>> wrote:
**
Do you have access to the server where AREmail works?   If so try copying the 
jar files over to the DR server.

Fred

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II
Sent: Wednesday, August 06, 2014 4:12 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: AREmail problems - ARS 6.3

**
Hello all!

Got a bit of a problem and I'm really floundering

I've got an old ARS 6.3 installation that I have to fail over to my DR server.  
We've never had the email piece working on the DR side, but I need to get it 
going now.

It's AREmail 6.3 running on a Solaris box.

I'm trying to set up an imap outgoing server.  I can get the email engine 
started, but fromt here it is all down hill.

Lots of Java issues (jdk1.4.2_34).  I keep seing the following rotate through 
the error logs:

Connection reset;
nested exception is:
java.net.SocketException: Connection reset
javax.mail.MessagingException: Connection reset;
nested exception is:
java.net.SocketException: Connection reset
at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:303)
at javax.mail.Service.connect(Service.java:233)
at javax.mail.Service.connect(Service.java:134)
at 
com.remedy.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1687)
at com.remedy.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:205)
at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)
at java.lang.Thread.run(Thread.java:579)

Additionally, when I look at the emaild.sh_log file, I see the following:

Application has started Version:  06.03.00 patch 022 200706151326
Checking connection to server: ntcprdrem247 ...
Using JRE: 1.4.2_34
loaded library
Successfully connected.
DEBUG: JavaMail version 1.3
DEBUG: successfully loaded file: /usr/j2se/jre/lib/javamail.providers
DEBUG: URL 
jar:file:/opt/ar/AREmail//emaildaemon.jar!/META-INF/javamail.providers
DEBUG: Bad provider entry:
DEBUG: successfully loaded resource: 
jar:file:/opt/ar/AREmail//emaildaemon.jar!/META-INF/javamail.providers
DEBUG: URL 
jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource: 
jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.providers
DEBUG: URL 
jar:file:/opt/ar/AREmail//pop3.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource: 
jar:file:/opt/ar/AREmail//pop3.jar!/META-INF/javamail.providers
DEBUG: URL 
jar:file:/opt/ar/AREmail//imap.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource: 
jar:file:/opt/ar/AREmail//imap.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource: /META-INF/javamail.default.providers
DEBUG: Tables of loaded providers
DEBUG: Providers Listed By Class Name: 
{com.remedy.mail.mapi.MAPIStore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,m...@remedy.com<mailto:m...@remedy.com>],
 
com.remedy.mail.mapi.MAPITransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,m...@remedy.com<mailto:m...@remedy.com>],
 
com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun
 Microsystems, Inc], 
com.sun.mail.imap.IMAPStore=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
 Microsystems, Inc], 
com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun
 Microsystems, Inc], 
gnu.mail.providers.mbox.MboxStore=javax.mail.Provider[STORE,mbox,gnu.mail.providers.mbox.MboxStore,d...@gnu.org<mailto:d...@gnu.org>]}
DEBUG: Providers Listed By Protocol: 
{imap=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun 
Microsystems, Inc], 
mapistore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,m...@remedy.com<mailto:m...@remedy.com>],
 
mapitransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,m...@remedy.com

Re: AREmail problems - ARS 6.3

2014-08-07 Thread Warren R. Baltimore II
Yep, they are actually copied from the production serverwhich got me
thinking this morning, so I tried using an IMAP4 email box on my current
production box, and sure enough, it failed the same way.  I suspect I need
to update the javamail.providers file with an entry for imap4  Just not
sure what that would be yet!
Thanks for the idea Joe!

On Wed, Aug 6, 2014 at 5:25 PM, Joe D'Souza  wrote:

> **
>
> Did you run a comparison on the file system? This looks like a missing jar
> file somewhere if all other factors (versions of AR Server, JRE/JDK etc.)
> are the same as the working server.
>
>
>
> Joe
>
>
>  --
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Warren R. Baltimore II
> *Sent:* Wednesday, August 06, 2014 5:12 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* AREmail problems - ARS 6.3
>
>
>
> **
>
> Hello all!
>
>
>
> Got a bit of a problem and I'm really floundering
>
>
>
> I've got an old ARS 6.3 installation that I have to fail over to my DR
> server.  We've never had the email piece working on the DR side, but I need
> to get it going now.
>
>
>
> It's AREmail 6.3 running on a Solaris box.
>
>
>
> I'm trying to set up an imap outgoing server.  I can get the email engine
> started, but fromt here it is all down hill.
>
>
>
> Lots of Java issues (jdk1.4.2_34).  I keep seing the following rotate
> through the error logs:
>
>
>
>  Connection reset;
>
> nested exception is:
>
> java.net.SocketException: Connection reset
>
> javax.mail.MessagingException: Connection reset;
>
> nested exception is:
>
> java.net.SocketException: Connection reset
>
> at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:303)
>
> at javax.mail.Service.connect(Service.java:233)
>
> at javax.mail.Service.connect(Service.java:134)
>
> at
> com.remedy.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1687)
>
> at
> com.remedy.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:205)
>
> at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)
>
> at java.lang.Thread.run(Thread.java:579)
>
>
>
> Additionally, when I look at the emaild.sh_log file, I see the following:
>
>
>
>  Application has started Version:  06.03.00 patch 022 200706151326
>
> Checking connection to server: ntcprdrem247 ...
>
> Using JRE: 1.4.2_34
>
> loaded library
>
> Successfully connected.
>
> DEBUG: JavaMail version 1.3
>
> DEBUG: successfully loaded file: /usr/j2se/jre/lib/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail//emaildaemon.jar!/META-INF/javamail.providers
>
> DEBUG: Bad provider entry:
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail//emaildaemon.jar!/META-INF/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail//pop3.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail//pop3.jar!/META-INF/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail//imap.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail//imap.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource: /META-INF/javamail.default.providers
>
> DEBUG: Tables of loaded providers
>
> DEBUG: Providers Listed By Class Name:
> {com.remedy.mail.mapi.MAPIStore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,
> m...@remedy.com],
> com.remedy.mail.mapi.MAPITransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,
> m...@remedy.com],
> com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun
> Microsystems, Inc],
> com.sun.mail.imap.IMAPStore=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
> Microsystems, Inc],
> com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun
> Microsystems, Inc],
> gnu.mail.providers.mbox.MboxStore=javax.mail.Provider[STORE,mbox,gnu.mail.providers.mbox.MboxStore,
> d...@gnu.org]}
>
> DEBUG: Providers Listed By Protocol:
> {imap=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
> Microsystems, Inc],
> mapistore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,
> m...@remedy.com],
> mapitransport=javax.mail.Provider[TRANSPORT,mapitra

Re: AREmail problems - ARS 6.3

2014-08-07 Thread Warren R. Baltimore II
I think your dead on Fred, I realized this morning that it (IMAP4) doesn't
work on my current prod box either (I use MBOX there).  I think I need to
track down the verbiage for the javamail.providers file uses for imap4 (it
only has an entry for MBOX).

Thanks for the Idea!

On Wed, Aug 6, 2014 at 5:55 PM, Grooms, Frederick W <
frederick.w.gro...@xo.com> wrote:

> **
>
> Do you have access to the server where AREmail works?   If so try copying
> the jar files over to the DR server.
>
>
>
> Fred
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Warren R. Baltimore II
> *Sent:* Wednesday, August 06, 2014 4:12 PM
>
> *To:* arslist@ARSLIST.ORG
> *Subject:* AREmail problems - ARS 6.3
>
>
>
> **
>
> Hello all!
>
>
>
> Got a bit of a problem and I'm really floundering
>
>
>
> I've got an old ARS 6.3 installation that I have to fail over to my DR
> server.  We've never had the email piece working on the DR side, but I need
> to get it going now.
>
>
>
> It's AREmail 6.3 running on a Solaris box.
>
>
>
> I'm trying to set up an imap outgoing server.  I can get the email engine
> started, but fromt here it is all down hill.
>
>
>
> Lots of Java issues (jdk1.4.2_34).  I keep seing the following rotate
> through the error logs:
>
>
>
>  Connection reset;
>
> nested exception is:
>
> java.net.SocketException: Connection reset
>
> javax.mail.MessagingException: Connection reset;
>
> nested exception is:
>
> java.net.SocketException: Connection reset
>
> at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:303)
>
> at javax.mail.Service.connect(Service.java:233)
>
> at javax.mail.Service.connect(Service.java:134)
>
> at
> com.remedy.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1687)
>
> at
> com.remedy.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:205)
>
> at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)
>
> at java.lang.Thread.run(Thread.java:579)
>
>
>
> Additionally, when I look at the emaild.sh_log file, I see the following:
>
>
>
>  Application has started Version:  06.03.00 patch 022 200706151326
>
> Checking connection to server: ntcprdrem247 ...
>
> Using JRE: 1.4.2_34
>
> loaded library
>
> Successfully connected.
>
> DEBUG: JavaMail version 1.3
>
> DEBUG: successfully loaded file: /usr/j2se/jre/lib/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail//emaildaemon.jar!/META-INF/javamail.providers
>
> DEBUG: Bad provider entry:
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail//emaildaemon.jar!/META-INF/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail//pop3.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail//pop3.jar!/META-INF/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail//imap.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail//imap.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource: /META-INF/javamail.default.providers
>
> DEBUG: Tables of loaded providers
>
> DEBUG: Providers Listed By Class Name:
> {com.remedy.mail.mapi.MAPIStore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,
> m...@remedy.com],
> com.remedy.mail.mapi.MAPITransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,
> m...@remedy.com],
> com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun
> Microsystems, Inc],
> com.sun.mail.imap.IMAPStore=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
> Microsystems, Inc],
> com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun
> Microsystems, Inc],
> gnu.mail.providers.mbox.MboxStore=javax.mail.Provider[STORE,mbox,gnu.mail.providers.mbox.MboxStore,
> d...@gnu.org]}
>
> DEBUG: Providers Listed By Protocol:
> {imap=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
> Microsystems, Inc],
> mapistore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,
> m...@remedy.com],
> mapitransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,
> m...@remedy.com],
> pop3=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsy

Re: AREmail problems - ARS 6.3

2014-08-07 Thread Warren R. Baltimore II
I don't know Pat, I think I just need to update my Javamail.providers file
though

On Wed, Aug 6, 2014 at 7:03 PM, Pat Zandi  wrote:

> **
> In this version wasn't there a autofix function like : delete all the
> forms and then run aremail -x -i. Or something like that and it reinstalls
> the whole system and them u just configure and voila.  I know I did that
> but that was 2002?I can't remember
>
> Sent from my iPhone
>
> On Aug 6, 2014, at 5:55 PM, "Grooms, Frederick W" <
> frederick.w.gro...@xo.com> wrote:
>
>  **
>
> Do you have access to the server where AREmail works?   If so try copying
> the jar files over to the DR server.
>
>
>
> Fred
>
>
>
> *From:* Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG ] *On Behalf Of *Warren
> R. Baltimore II
> *Sent:* Wednesday, August 06, 2014 4:12 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* AREmail problems - ARS 6.3
>
>
>
> **
>
> Hello all!
>
>
>
> Got a bit of a problem and I'm really floundering
>
>
>
> I've got an old ARS 6.3 installation that I have to fail over to my DR
> server.  We've never had the email piece working on the DR side, but I need
> to get it going now.
>
>
>
> It's AREmail 6.3 running on a Solaris box.
>
>
>
> I'm trying to set up an imap outgoing server.  I can get the email engine
> started, but fromt here it is all down hill.
>
>
>
> Lots of Java issues (jdk1.4.2_34).  I keep seing the following rotate
> through the error logs:
>
>
>
>  Connection reset;
>
> nested exception is:
>
> java.net.SocketException: Connection reset
>
> javax.mail.MessagingException: Connection reset;
>
> nested exception is:
>
> java.net.SocketException: Connection reset
>
> at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:303)
>
> at javax.mail.Service.connect(Service.java:233)
>
> at javax.mail.Service.connect(Service.java:134)
>
> at
> com.remedy.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1687)
>
> at
> com.remedy.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:205)
>
> at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)
>
> at java.lang.Thread.run(Thread.java:579)
>
>
>
> Additionally, when I look at the emaild.sh_log file, I see the following:
>
>
>
>  Application has started Version:  06.03.00 patch 022 200706151326
>
> Checking connection to server: ntcprdrem247 ...
>
> Using JRE: 1.4.2_34
>
> loaded library
>
> Successfully connected.
>
> DEBUG: JavaMail version 1.3
>
> DEBUG: successfully loaded file: /usr/j2se/jre/lib/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail//emaildaemon.jar!/META-INF/javamail.providers
>
> DEBUG: Bad provider entry:
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail//emaildaemon.jar!/META-INF/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail//pop3.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail//pop3.jar!/META-INF/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail//imap.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail//imap.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource: /META-INF/javamail.default.providers
>
> DEBUG: Tables of loaded providers
>
> DEBUG: Providers Listed By Class Name:
> {com.remedy.mail.mapi.MAPIStore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,
> m...@remedy.com],
> com.remedy.mail.mapi.MAPITransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,
> m...@remedy.com],
> com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun
> Microsystems, Inc],
> com.sun.mail.imap.IMAPStore=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
> Microsystems, Inc],
> com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun
> Microsystems, Inc],
> gnu.mail.providers.mbox.MboxStore=javax.mail.Provider[STORE,mbox,gnu.mail.providers.mbox.MboxStore,
> d...@gnu.org]}
>
> DEBUG: Providers Listed By Protocol:
> {imap=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
> Microsystems, Inc],
> mapistore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,
> 

Re: AREmail problems - ARS 6.3

2014-08-07 Thread Warren R. Baltimore II
It's supposed to be!  At least that's what my exchange folks tell me
(famous last words).

Thanks for the thought though!

On Wed, Aug 6, 2014 at 8:29 PM, Schon, Stuart 
wrote:

> **
>
> Is the DR server/AREMail trusted by the Exchange Server? if not then the
> connection will be rejected
>
>
>
>
>
> *Stuart SchonService Desk Systems - ManagerFujitsu Australia Limited*
>
>  *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Pat Zandi
> *Sent:* Thursday, 7 August 2014 9:04 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: AREmail problems - ARS 6.3
>
>
>
> **
>
> In this version wasn't there a autofix function like : delete all the
> forms and then run aremail -x -i. Or something like that and it reinstalls
> the whole system and them u just configure and voila.  I know I did that
> but that was 2002?I can't remember
>
> Sent from my iPhone
>
>
> On Aug 6, 2014, at 5:55 PM, "Grooms, Frederick W" <
> frederick.w.gro...@xo.com> wrote:
>
>  **
>
> Do you have access to the server where AREmail works?   If so try copying
> the jar files over to the DR server.
>
>
>
> Fred
>
>
>
> *From:* Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG ] *On Behalf Of *Warren
> R. Baltimore II
> *Sent:* Wednesday, August 06, 2014 4:12 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* AREmail problems - ARS 6.3
>
>
>
> **
>
> Hello all!
>
>
>
> Got a bit of a problem and I'm really floundering
>
>
>
> I've got an old ARS 6.3 installation that I have to fail over to my DR
> server.  We've never had the email piece working on the DR side, but I need
> to get it going now.
>
>
>
> It's AREmail 6.3 running on a Solaris box.
>
>
>
> I'm trying to set up an imap outgoing server.  I can get the email engine
> started, but fromt here it is all down hill.
>
>
>
> Lots of Java issues (jdk1.4.2_34).  I keep seing the following rotate
> through the error logs:
>
>
>
>  Connection reset;
>
> nested exception is:
>
> java.net.SocketException: Connection reset
>
> javax.mail.MessagingException: Connection reset;
>
> nested exception is:
>
> java.net.SocketException: Connection reset
>
> at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:303)
>
> at javax.mail.Service.connect(Service.java:233)
>
> at javax.mail.Service.connect(Service.java:134)
>
> at
> com.remedy.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1687)
>
> at
> com.remedy.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:205)
>
> at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)
>
> at java.lang.Thread.run(Thread.java:579)
>
>
>
> Additionally, when I look at the emaild.sh_log file, I see the following:
>
>
>
>  Application has started Version:  06.03.00 patch 022 200706151326
>
> Checking connection to server: ntcprdrem247 ...
>
> Using JRE: 1.4.2_34
>
> loaded library
>
> Successfully connected.
>
> DEBUG: JavaMail version 1.3
>
> DEBUG: successfully loaded file: /usr/j2se/jre/lib/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail//emaildaemon.jar!/META-INF/javamail.providers
>
> DEBUG: Bad provider entry:
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail//emaildaemon.jar!/META-INF/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail//smtp.jar!/META-INF/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail//pop3.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail//pop3.jar!/META-INF/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail//imap.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail//imap.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource: /META-INF/javamail.default.providers
>
> DEBUG: Tables of loaded providers
>
> DEBUG: Providers Listed By Class Name:
> {com.remedy.mail.mapi.MAPIStore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,
> m...@remedy.com],
> com.remedy.mail.mapi.MAPITransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,
> m...@remedy.com],
> com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun
> Microsystems, Inc],
> com.sun.mail.imap.IMAPStore=javax.mail.Provider[STO