Re: ARS 7.0.1 patch 006 - upgrade error

2008-02-24 Thread Howard Richter
I have had issues going from patch to to anything other then patch 4, since
some of the plugins were modified.

Can you try going to patch 4 first?

HOward Richter (hbr)

On Sun, Feb 24, 2008 at 1:07 AM, sumeetdas [EMAIL PROTECTED] wrote:

 Hi,

 We have ARS 7.0.1 patch 002 running on AIX 5.3 with a remote Oracle
 10g R2 database. I have tried to install the patch by doing a file
 replacement as well as using the installer.

 in both the cases I face a peculiar problem - the arserverd process
 get created and is hung at 33% CPU. moreover this process cannot be
 killed even by root by the kill -9 command. Another peculiar thing
 is that this process has the PID [process ID] for the arserverd
 process but get displayed as [armonito] when seen via ps -ef,
 topas or nmon utilities.

 The installer script hangs at stage 6 giving the message  Waiting for
 AR Server to respond.

 BMc support is currently looking at the logs..

 Was wondering is anybody else has faced a problem like this with patch
 006 ?

 Thanks in advance

 Regards,
 Sumeet Das


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Howard Richter
ITIL Foundation Certified
Red Hat Certified Technician
CompTIA Linux+ Certified
[EMAIL PROTECTED]
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ARS 7.0.1 patch 006 - upgrade error

2008-02-23 Thread sumeetdas
Hi,

We have ARS 7.0.1 patch 002 running on AIX 5.3 with a remote Oracle
10g R2 database. I have tried to install the patch by doing a file
replacement as well as using the installer.

in both the cases I face a peculiar problem - the arserverd process
get created and is hung at 33% CPU. moreover this process cannot be
killed even by root by the kill -9 command. Another peculiar thing
is that this process has the PID [process ID] for the arserverd
process but get displayed as [armonito] when seen via ps -ef,
topas or nmon utilities.

The installer script hangs at stage 6 giving the message  Waiting for
AR Server to respond.

BMc support is currently looking at the logs..

Was wondering is anybody else has faced a problem like this with patch
006 ?

Thanks in advance

Regards,
Sumeet Das

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