Re: AW: Error Consuming HP SM7.10 Webservice from out of BMC Remedy. (solved)

2009-02-19 Thread Robert . 2 . Kern 
Thank you Conny and Rakshit. Makes sense and works sweat now.

Issue here was/is that we have a procy pac which is like 10 pages long,
and the proxy I used before seemed to actually have not been the right one
(although it worked, when directly entering this one at the browser 
config).

With that hint I now looked into the procx pac again and spotted another
proxy and this one works.

Thanks again!
Robert



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AW: Error Consuming HP SM7.10 Webservice from out of BMC Remedy.

2009-02-19 Thread Conny Martin 
Robert,
 
the admintool is trying to load the file http://www.w3.org/2005/05/xmlmime. 
Your machine running the admintool must have access to the internet either 
direct or via http-proxy. In case of http-proxy you have to set up your 
admintool to use the proxy(see attached screenshot).
 
HTH
 
Kind Regards Conny



Von: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] Im Auftrag von 
robert.2.k...@continental-corporation.com
Gesendet: Donnerstag, 19. Februar 2009 08:46
An: arslist@ARSLIST.ORG
Betreff: Error Consuming HP SM7.10 Webservice from out of BMC Remedy.



Dear list, 

We are trying to consume the Incident Management WebService from HP Service 
Manager 7.10 from within BMC Remedy. 



We are getting the below error message, when trying to load the wsdl in Remedy. 
Also attached the wsdl (I can load it fine in the browser though). 
Do you have any idea? I'm clueless. Maybe that WS is too "complex" for Remedy? 

Thanks in advance! Robert 

Remedy Server: 7.1.0 patch2 
Midtier Version: 7.0.01 patch6 
HP Service Manager 7.10 
WSDL we use: http://RBGS36PA:13080/SM/7/IncidentManagement.wsdl 

=== 
ERROR: WSDLException (at /definitions/types/xs:schema/xs:schema): 
faultCode=OTHER_ERROR: An error occurred trying to resolve schema referenced at 
'http://www.w3.org/2005/05/xmlmime', relative to 
'http://RBGS36PA.cw01.contiwan.com:13080/SM/7/Common.xsd'.: Connection timed 
out: connect 

Additional Details: 
Connection timed out: connect 
com.bmc.arsys.ws.util.ARWSException: WSDLException (at 
/definitions/types/xs:schema/xs:schema): faultCode=OTHER_ERROR: An error 
occurred trying to resolve schema referenced at 
'http://www.w3.org/2005/05/xmlmime', relative to 
'http://RBGS36PA.cw01.contiwan.com:13080/SM/7/Common.xsd'.: Connection timed 
out: connect 
at com.bmc.arsys.ws.wsdl.WsdlParser.(WsdlParser.java:114) 
at 
com.bmc.arsys.ws.util.WsdlAdminInterface.parseWsdl(WsdlAdminInterface.java:406) 
at 
com.bmc.arsys.ws.util.WsdlAdminInterface.parseWSDLIntoMappingString(WsdlAdminInterface.java:213
 
=== 



Mit freundlichen Grüßen/Best regards
Robert Kern

Corporate Infrastructure IT Operations - Service Integration - Service Desk
IT CI OP SI SD
Continental Automotive GmbH
Sodener Strasse 9, 65824 Schwalbach, Germany

Telefon/Phone: +49 6196872546
Telefax: +49 619 687792546
E-Mail: robert.2.k...@continental-corporation.com
www.continental-corporation.com
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