Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs

2008-07-01 Thread Howard Richter
Did I miss something, there is no support of 64 bit Oracle or Windows (other
then in 32 bit mode on a 64 bit box) or is it just too early?

hbr

On Tue, Jul 1, 2008 at 9:20 AM, Russ Grant [EMAIL PROTECTED] wrote:

 ** I'm not familiar with Eclipse but just browsing around Wikipedia and
 Eclipse.org it appears that the Eclipse development environment is not OS
 specific. It would be a plus if the Remedy development environment was not
 OS specific, like the old days when the Remedy Admin tool would run in X
 windows.

  --
 Date: Mon, 30 Jun 2008 19:46:11 -0500
 From: [EMAIL PROTECTED]
 Subject: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer
 Programs
 To: arslist@ARSLIST.ORG

 **

 *Announcing BMC Remedy Action Request System 7.5.00 Customer Programs!*



 BMC is pleased to announce plans to enter the beta phase of AR System
 7.5.00 at the end of July.  Please read these instructions carefully if
 you want to apply for these upcoming BMC Action Request System 7.5.00
 Customer Programs!



 *What's new in BMC Remedy Action Request System 7.5.00?*

 The following are some of the enhancements currently expected to be part of
 AR System 7.5.00*:**



 · Consolidation of AR System component installers (e.g. Approval
 Server, Assignment Engine, etc.) into one common shared installation
 experience

 · An Eclipse based development studio to replace the existing
 Admin Tool

 · Enhanced UI constructs that enable a web-based experience to
 more closely meet today's Internet user expectations

 · Web-client enhancements to provide closer perceived parity with
 the Windows User Tool.

 · 64-bit native execution of the AR System server on UNIX and
 Linux platforms

 · A new Approval Server UI and process enhancements

 · DSO performance improvements

 · A text based debugger for server side workflow

 · Right-to-Left support for web clients

 · Updated support for 3rd party vendor products like Windows 2008
 server and Oracle 11g



 * Subject to change before release.  All features may not be available at
 the beginning of the beta phase.

 *Milestones during the BMC Remedy Action Request System 7.5.00 beta phase*



 The following milestones are expected during the 7.5.00 beta phase:



 *BMC Remedy Action Request System 7.5.00 Closed Beta for qualified
 partners and customers*

 Tentative Start Date: July 30, 2008



 *BMC Remedy Action Request System 7.5.00 Open Beta for all customers*

 Tentative Start Date: First half of September, 2008



 *BMC Remedy Action Request System 7.5.00 Beta Refresh*

 Tentative Start Date: Mid-November, 2008



 *BMC Remedy Action Request System 7.5.00 General Availability*

 Tentative Date: Early 2009


 *What is the difference between Closed and Open Beta?*

 To ensure that the product meets the high standards of quality expected by
 BMC customers, the beta phase has been separated into two parts: A closed
 beta and an open beta.  During the closed beta, BMC will work with
 qualified partners and customers who can provide testing and feedback on a
 set of focused features and platforms.  This will help drive updates that
 will then be made available in the open beta.



 BMC will be accepting a limited number of participants into closed beta
 based on qualifications.   The primary qualifications for the closed beta
 are:

- Willingness to test and provide feedback to BMC every two weeks until
open beta starts.
- Ability to test AR System 7.5.00 both with and without ITSM and CMDB.
- Potential for testing on broad set of operating systems and
environments.
- Potential to become a reference customer for AR System 7.5.00.



 The closed beta will be by invitation only, so you will need to work with
 your Sales or Field representative to get nominated.



 The open beta will be available to all BMC customers and partners. If you
 do not get accepted into the closed beta, we will automatically consider you
 for the open beta. Any qualified BMC customer or partners can apply for
 participation the open beta.



 *How to sign up for these programs*

 In order to be considered in any of our BMC Customer Programs, you must:

- Have an active BMC Support ID.
- Complete the pre-release software agreement (attached to the message
posted on the BMC Developer Network here:
http://developer.bmc.com/jiveProd/thread.jspa?threadID=24622).
- Fax (408)716 2771 or email your signed beta agreement to
[EMAIL PROTECTED]
- Complete a qualification survey.
- For the closed beta, please have your sales or field representative
submit your company name and contact information to
[EMAIL PROTECTED] by *July 14th, 2008*.



 If you have any questions, contact:

 May Bakken

 BMC Customer Programs Manager

 Phone (408) 571 7248

 [EMAIL PROTECTED]

Thanks,
  --
   *David J. Easter*
 Product Line

Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs

2008-07-01 Thread Easter, David
 Did I miss something, there is no support of 64 bit Oracle or Windows
(other then in 32 bit mode on a 64 bit box) or is it just too early?
 
64-bit Oracle databases are currently supported as remote databases in
the existing versions of AR System.  As per the compatibility matrix,
Oracle does support a 32-bit DB client to communicate with a 64-bit
database.  However, a 64-bit Oracle database client would be needed when
running AR System 7.5.00 on UNIX or Linux since the AR System server
executable itself will be 64-bit.  
 
Windows 64-bit native execution is not expected to be part of this
release.  We expect that native 64-bit execution support for the AR
System server on Windows will be part of a future release.  As you
mention, 64-bit Windows operating systems will continue to be supported
in 32-bit compatibility mode as the AR System server executable will
continue to be 32-bit on Windows platforms.
 
 
-David J. Easter
Sr. Product Manager, Solution Strategy and Development
BMC Software, Inc.
 
The opinions, statements, and/or suggested courses of action expressed
in this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a
role as a spokesperson, liaison or public relations representative for
BMC Software, Inc.
 
 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter
Sent: Tuesday, July 01, 2008 7:04 AM
To: arslist@ARSLIST.ORG
Subject: Re: Announcing BMC Remedy Action Request System 7.5.00 Beta
Customer Programs


** 
Did I miss something, there is no support of 64 bit Oracle or Windows
(other then in 32 bit mode on a 64 bit box) or is it just too early?
 
hbr


On Tue, Jul 1, 2008 at 9:20 AM, Russ Grant [EMAIL PROTECTED] wrote:


** 
I'm not familiar with Eclipse but just browsing around
Wikipedia and Eclipse.org it appears that the Eclipse development
environment is not OS specific. It would be a plus if the Remedy
development environment was not OS specific, like the old days when the
Remedy Admin tool would run in X windows.





Date: Mon, 30 Jun 2008 19:46:11 -0500
From: [EMAIL PROTECTED]
Subject: Announcing BMC Remedy Action Request System
7.5.00 Beta Customer Programs
To: arslist@ARSLIST.ORG

** 
Announcing BMC Remedy Action Request System 7.5.00
Customer Programs!

 

BMC is pleased to announce plans to enter the beta phase
of AR System 7.5.00 at the end of July.  Please read these instructions
carefully if you want to apply for these upcoming BMC Action Request
System 7.5.00 Customer Programs! 

 

What's new in BMC Remedy Action Request System 7.5.00?

The following are some of the enhancements currently
expected to be part of AR System 7.5.00*:

 

* Consolidation of AR System component
installers (e.g. Approval Server, Assignment Engine, etc.) into one
common shared installation experience

* An Eclipse based development studio to replace
the existing Admin Tool

* Enhanced UI constructs that enable a web-based
experience to more closely meet today's Internet user expectations

* Web-client enhancements to provide closer
perceived parity with the Windows User Tool.

* 64-bit native execution of the AR System
server on UNIX and Linux platforms

* A new Approval Server UI and process
enhancements

* DSO performance improvements

* A text based debugger for server side workflow

* Right-to-Left support for web clients

* Updated support for 3rd party vendor products
like Windows 2008 server and Oracle 11g

 

* Subject to change before release.  All features may
not be available at the beginning of the beta phase.

Milestones during the BMC Remedy Action Request System
7.5.00 beta phase

 

The following milestones are expected during the 7.5.00
beta phase:

 

BMC Remedy Action Request System 7.5.00 Closed Beta for
qualified partners and customers

Tentative Start Date: July 30, 2008

 

BMC Remedy Action Request System 7.5.00 Open Beta for
all customers

Tentative Start Date: First half of September, 2008

 

BMC Remedy Action Request System 7.5.00 Beta Refresh

Tentative Start Date: Mid-November, 2008

 

BMC Remedy Action Request System 7.5.00 General
Availability

Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs

2008-07-01 Thread Howard Richter
David,

Thanks and have a great July 4th,

Howard

On Tue, Jul 1, 2008 at 10:18 AM, Easter, David [EMAIL PROTECTED] wrote:

 **   Did I miss something, there is no support of 64 bit Oracle or
 Windows (other then in 32 bit mode on a 64 bit box) or is it just too early?

 64-bit Oracle databases are currently supported as remote databases in the
 existing versions of AR System.  As per the compatibility matrix, Oracle
 does support a 32-bit DB client to communicate with a 64-bit database.
 However, a 64-bit Oracle database client would be needed when running AR
 System 7.5.00 on UNIX or Linux since the AR System server executable itself
 will be 64-bit.

 Windows 64-bit native execution is not expected to be part of this
 release.  We expect that native 64-bit execution support for the AR System
 server on Windows will be part of a future release.  As you mention, 64-bit
 Windows operating systems will continue to be supported in 32-bit
 compatibility mode as the AR System server executable will continue to be
 32-bit on Windows platforms.


 -David J. Easter
 Sr. Product Manager, Solution Strategy and Development
 BMC Software, Inc.

 The opinions, statements, and/or suggested courses of action expressed in
 this E-mail do not necessarily reflect those of BMC Software, Inc.  My
 voluntary participation in this forum is not intended to convey a role as a
 spokesperson, liaison or public relations representative for BMC Software,
 Inc.



  --
 *From:* Action Request System discussion list(ARSList) [mailto:
 [EMAIL PROTECTED] *On Behalf Of *Howard Richter
 *Sent:* Tuesday, July 01, 2008 7:04 AM
 *To:* arslist@ARSLIST.ORG
 *Subject:* Re: Announcing BMC Remedy Action Request System 7.5.00 Beta
 Customer Programs

 **
  Did I miss something, there is no support of 64 bit Oracle or Windows
 (other then in 32 bit mode on a 64 bit box) or is it just too early?

 hbr

 On Tue, Jul 1, 2008 at 9:20 AM, Russ Grant [EMAIL PROTECTED] wrote:

 ** I'm not familiar with Eclipse but just browsing around Wikipedia and
 Eclipse.org it appears that the Eclipse development environment is not OS
 specific. It would be a plus if the Remedy development environment was not
 OS specific, like the old days when the Remedy Admin tool would run in X
 windows.

  --
 Date: Mon, 30 Jun 2008 19:46:11 -0500
 From: [EMAIL PROTECTED]
 Subject: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer
 Programs
 To: arslist@ARSLIST.ORG

 **

 *Announcing BMC Remedy Action Request System 7.5.00 Customer Programs!*



 BMC is pleased to announce plans to enter the beta phase of AR System
 7.5.00 at the end of July.  Please read these instructions carefully if
 you want to apply for these upcoming BMC Action Request System 7.5.00
 Customer Programs!



 *What's new in BMC Remedy Action Request System 7.5.00?*

 The following are some of the enhancements currently expected to be part
 of AR System 7.5.00*:**



 · Consolidation of AR System component installers (e.g. Approval
 Server, Assignment Engine, etc.) into one common shared installation
 experience

 · An Eclipse based development studio to replace the existing
 Admin Tool

 · Enhanced UI constructs that enable a web-based experience to
 more closely meet today's Internet user expectations

 · Web-client enhancements to provide closer perceived parity with
 the Windows User Tool.

 · 64-bit native execution of the AR System server on UNIX and
 Linux platforms

 · A new Approval Server UI and process enhancements

 · DSO performance improvements

 · A text based debugger for server side workflow

 · Right-to-Left support for web clients

 · Updated support for 3rd party vendor products like Windows 2008
 server and Oracle 11g



 * Subject to change before release.  All features may not be available at
 the beginning of the beta phase.

 *Milestones during the BMC Remedy Action Request System 7.5.00 beta phase
 *



 The following milestones are expected during the 7.5.00 beta phase:



 *BMC Remedy Action Request System 7.5.00 Closed Beta for qualified
 partners and customers*

 Tentative Start Date: July 30, 2008



 *BMC Remedy Action Request System 7.5.00 Open Beta for all customers*

 Tentative Start Date: First half of September, 2008



 *BMC Remedy Action Request System 7.5.00 Beta Refresh*

 Tentative Start Date: Mid-November, 2008



 *BMC Remedy Action Request System 7.5.00 General Availability*

 Tentative Date: Early 2009


 *What is the difference between Closed and Open Beta?*

 To ensure that the product meets the high standards of quality expected by
 BMC customers, the beta phase has been separated into two parts: A closed
 beta and an open beta.  During the closed beta, BMC will work with
 qualified partners and customers who can provide testing and feedback on a
 set of focused features and platforms.  This will help drive

Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs

2008-07-01 Thread Easter, David
 Can I as an individual represent myself while participating in this program 
 instead of a company or companies I work for?
 
Yes - but note the requirements below, especially the need for a Support ID.  
 
 
-David J. Easter
Sr. Product Manager, Solution Strategy and Development
BMC Software, Inc.
 
The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.
 




From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Joe DeSouza
Sent: Tuesday, July 01, 2008 10:32 AM
To: arslist@ARSLIST.ORG
Subject: Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer 
Programs


** 
David,
 
Can I as an individual represent myself while participating in this program 
instead of a company or companies I work for?
 
Joe

- Original Message 
From: Easter, David [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Monday, June 30, 2008 8:46:11 PM
Subject: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer 
Programs

** 
Announcing BMC Remedy Action Request System 7.5.00 Customer Programs! 

 

BMC is pleased to announce plans to enter the beta phase of AR System 7.5.00 at 
the end of July.  Please read these instructions carefully if you want to apply 
for these upcoming BMC Action Request System 7.5.00 Customer Programs! 

 

What’s new in BMC Remedy Action Request System 7.5.00?

The following are some of the enhancements currently expected to be part of AR 
System 7.5.00*:

 

· Consolidation of AR System component installers (e.g. Approval 
Server, Assignment Engine, etc.) into one common shared installation experience

· An Eclipse based development studio to replace the existing Admin Tool

· Enhanced UI constructs that enable a web-based experience to more 
closely meet today's Internet user expectations

· Web-client enhancements to provide closer perceived parity with the 
Windows User Tool.

· 64-bit native execution of the AR System server on UNIX and Linux 
platforms

· A new Approval Server UI and process enhancements

· DSO performance improvements

· A text based debugger for server side workflow

· Right-to-Left support for web clients

· Updated support for 3rd party vendor products like Windows 2008 
server and Oracle 11g

 

* Subject to change before release.  All features may not be available at the 
beginning of the beta phase.

Milestones during the BMC Remedy Action Request System 7.5.00 beta phase

 

The following milestones are expected during the 7.5.00 beta phase:

 

BMC Remedy Action Request System 7.5.00 Closed Beta for qualified partners and 
customers

Tentative Start Date: July 30, 2008

 

BMC Remedy Action Request System 7.5.00 Open Beta for all customers

Tentative Start Date: First half of September, 2008

 

BMC Remedy Action Request System 7.5.00 Beta Refresh

Tentative Start Date: Mid-November, 2008

 

BMC Remedy Action Request System 7.5.00 General Availability

Tentative Date: Early 2009




What is the difference between Closed and Open Beta?

To ensure that the product meets the high standards of quality expected by BMC 
customers, the beta phase has been separated into two parts: A closed beta and 
an open beta.  During the closed beta, BMC will work with qualified partners 
and customers who can provide testing and feedback on a set of focused features 
and platforms.  This will help drive updates that will then be made available 
in the open beta.

 

BMC will be accepting a limited number of participants into closed beta based 
on qualifications.   The primary qualifications for the closed beta are:

*   Willingness to test and provide feedback to BMC every two weeks until 
open beta starts. 
*   Ability to test AR System 7.5.00 both with and without ITSM and CMDB. 
*   Potential for testing on broad set of operating systems and 
environments. 
*   Potential to become a reference customer for AR System 7.5.00.

 

The closed beta will be by invitation only, so you will need to work with your 
Sales or Field representative to get nominated.

 

The open beta will be available to all BMC customers and partners. If you do 
not get accepted into the closed beta, we will automatically consider you for 
the open beta. Any qualified BMC customer or partners can apply for 
participation the open beta.  

 

How to sign up for these programs

In order to be considered in any of our BMC Customer Programs, you must:

*   Have an active BMC Support ID. 
*   Complete the pre-release software agreement (attached to the message 
posted on the BMC Developer Network here: 
http://developer.bmc.com/jiveProd/thread.jspa?threadID=24622). 
*   Fax

Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs

2008-07-01 Thread Sokol, Brian
The requirements state:
 

*   
Complete a qualification survey. 

Where can I find the survey?



From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Easter, David
Sent: Tuesday, July 01, 2008 2:13 PM
To: arslist@ARSLIST.ORG
Subject: Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer 
Programs


** 
 Can I as an individual represent myself while participating in this program 
 instead of a company or companies I work for?
 
Yes - but note the requirements below, especially the need for a Support ID.  
 
 
-David J. Easter
Sr. Product Manager, Solution Strategy and Development
BMC Software, Inc.
 
The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.
 




From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Joe DeSouza
Sent: Tuesday, July 01, 2008 10:32 AM
To: arslist@ARSLIST.ORG
Subject: Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer 
Programs


** 
David,
 
Can I as an individual represent myself while participating in this program 
instead of a company or companies I work for?
 
Joe

- Original Message 
From: Easter, David [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Monday, June 30, 2008 8:46:11 PM
Subject: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer 
Programs

** 
Announcing BMC Remedy Action Request System 7.5.00 Customer Programs! 

 

BMC is pleased to announce plans to enter the beta phase of AR System 7.5.00 at 
the end of July.  Please read these instructions carefully if you want to apply 
for these upcoming BMC Action Request System 7.5.00 Customer Programs! 

 

What’s new in BMC Remedy Action Request System 7.5.00?

The following are some of the enhancements currently expected to be part of AR 
System 7.5.00*:

 

· Consolidation of AR System component installers (e.g. Approval 
Server, Assignment Engine, etc.) into one common shared installation experience

· An Eclipse based development studio to replace the existing Admin Tool

· Enhanced UI constructs that enable a web-based experience to more 
closely meet today's Internet user expectations

· Web-client enhancements to provide closer perceived parity with the 
Windows User Tool.

· 64-bit native execution of the AR System server on UNIX and Linux 
platforms

· A new Approval Server UI and process enhancements

· DSO performance improvements

· A text based debugger for server side workflow

· Right-to-Left support for web clients

· Updated support for 3rd party vendor products like Windows 2008 
server and Oracle 11g

 

* Subject to change before release.  All features may not be available at the 
beginning of the beta phase.

Milestones during the BMC Remedy Action Request System 7.5.00 beta phase

 

The following milestones are expected during the 7.5.00 beta phase:

 

BMC Remedy Action Request System 7.5.00 Closed Beta for qualified partners and 
customers

Tentative Start Date: July 30, 2008

 

BMC Remedy Action Request System 7.5.00 Open Beta for all customers

Tentative Start Date: First half of September, 2008

 

BMC Remedy Action Request System 7.5.00 Beta Refresh

Tentative Start Date: Mid-November, 2008

 

BMC Remedy Action Request System 7.5.00 General Availability

Tentative Date: Early 2009




What is the difference between Closed and Open Beta?

To ensure that the product meets the high standards of quality expected by BMC 
customers, the beta phase has been separated into two parts: A closed beta and 
an open beta.  During the closed beta, BMC will work with qualified partners 
and customers who can provide testing and feedback on a set of focused features 
and platforms.  This will help drive updates that will then be made available 
in the open beta.

 

BMC will be accepting a limited number of participants into closed beta based 
on qualifications.   The primary qualifications for the closed beta are:

*   Willingness to test and provide feedback to BMC every two weeks until 
open beta starts. 
*   Ability to test AR System 7.5.00 both with and without ITSM and CMDB. 
*   Potential for testing on broad set of operating systems and 
environments. 
*   Potential to become a reference customer for AR System 7.5.00.

 

The closed beta will be by invitation only, so you will need to work with your 
Sales or Field representative to get nominated.

 

The open beta will be available to all BMC customers and partners. If you do 
not get accepted into the closed beta, we will automatically consider you for 
the open beta. Any qualified BMC customer

Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs

2008-07-01 Thread Easter, David
Just fill out the application and provide it to [EMAIL PROTECTED] as a first 
step.   Once that is done, the information on the survey will be provided.
 
Because the survey contains forward looking statements, it's important to have 
the application filled out and signed prior to taking the survey.
 
 
-David J. Easter
Sr. Product Manager, Solution Strategy and Development
BMC Software, Inc.
 
The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.
 



From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Sokol, Brian
Sent: Tuesday, July 01, 2008 11:32 AM
To: arslist@ARSLIST.ORG
Subject: Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer 
Programs


** 
The requirements state:
 

*   
Complete a qualification survey. 

Where can I find the survey?



From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Easter, David
Sent: Tuesday, July 01, 2008 2:13 PM
To: arslist@ARSLIST.ORG
Subject: Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer 
Programs


** 
 Can I as an individual represent myself while participating in this program 
 instead of a company or companies I work for?
 
Yes - but note the requirements below, especially the need for a Support ID.  
 
 
-David J. Easter
Sr. Product Manager, Solution Strategy and Development
BMC Software, Inc.
 
The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.
 




From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Joe DeSouza
Sent: Tuesday, July 01, 2008 10:32 AM
To: arslist@ARSLIST.ORG
Subject: Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer 
Programs


** 
David,
 
Can I as an individual represent myself while participating in this program 
instead of a company or companies I work for?
 
Joe

- Original Message 
From: Easter, David [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Monday, June 30, 2008 8:46:11 PM
Subject: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer 
Programs

** 
Announcing BMC Remedy Action Request System 7.5.00 Customer Programs! 

 

BMC is pleased to announce plans to enter the beta phase of AR System 7.5.00 at 
the end of July.  Please read these instructions carefully if you want to apply 
for these upcoming BMC Action Request System 7.5.00 Customer Programs! 

 

What’s new in BMC Remedy Action Request System 7.5.00?

The following are some of the enhancements currently expected to be part of AR 
System 7.5.00*:

 

· Consolidation of AR System component installers (e.g. Approval 
Server, Assignment Engine, etc.) into one common shared installation experience

· An Eclipse based development studio to replace the existing Admin Tool

· Enhanced UI constructs that enable a web-based experience to more 
closely meet today's Internet user expectations

· Web-client enhancements to provide closer perceived parity with the 
Windows User Tool.

· 64-bit native execution of the AR System server on UNIX and Linux 
platforms

· A new Approval Server UI and process enhancements

· DSO performance improvements

· A text based debugger for server side workflow

· Right-to-Left support for web clients

· Updated support for 3rd party vendor products like Windows 2008 
server and Oracle 11g

 

* Subject to change before release.  All features may not be available at the 
beginning of the beta phase.

Milestones during the BMC Remedy Action Request System 7.5.00 beta phase

 

The following milestones are expected during the 7.5.00 beta phase:

 

BMC Remedy Action Request System 7.5.00 Closed Beta for qualified partners and 
customers

Tentative Start Date: July 30, 2008

 

BMC Remedy Action Request System 7.5.00 Open Beta for all customers

Tentative Start Date: First half of September, 2008

 

BMC Remedy Action Request System 7.5.00 Beta Refresh

Tentative Start Date: Mid-November, 2008

 

BMC Remedy Action Request System 7.5.00 General Availability

Tentative Date: Early 2009




What is the difference between Closed and Open Beta?

To ensure that the product meets the high standards of quality expected by BMC 
customers, the beta phase has been separated into two parts: A closed beta and 
an open beta.  During the closed beta, BMC will work with qualified partners

Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs

2008-06-30 Thread Easter, David
Announcing BMC Remedy Action Request System 7.5.00 Customer Programs!

 

BMC is pleased to announce plans to enter the beta phase of AR System
7.5.00 at the end of July.  Please read these instructions carefully if
you want to apply for these upcoming BMC Action Request System 7.5.00
Customer Programs! 

 

What's new in BMC Remedy Action Request System 7.5.00?

The following are some of the enhancements currently expected to be part
of AR System 7.5.00*:

 

* Consolidation of AR System component installers (e.g. Approval
Server, Assignment Engine, etc.) into one common shared installation
experience

* An Eclipse based development studio to replace the existing
Admin Tool

* Enhanced UI constructs that enable a web-based experience to
more closely meet today's Internet user expectations

* Web-client enhancements to provide closer perceived parity
with the Windows User Tool.

* 64-bit native execution of the AR System server on UNIX and
Linux platforms

* A new Approval Server UI and process enhancements

* DSO performance improvements

* A text based debugger for server side workflow

* Right-to-Left support for web clients

* Updated support for 3rd party vendor products like Windows
2008 server and Oracle 11g

 

* Subject to change before release.  All features may not be available
at the beginning of the beta phase.

Milestones during the BMC Remedy Action Request System 7.5.00 beta phase

 

The following milestones are expected during the 7.5.00 beta phase:

 

BMC Remedy Action Request System 7.5.00 Closed Beta for qualified
partners and customers

Tentative Start Date: July 30, 2008

 

BMC Remedy Action Request System 7.5.00 Open Beta for all customers

Tentative Start Date: First half of September, 2008

 

BMC Remedy Action Request System 7.5.00 Beta Refresh

Tentative Start Date: Mid-November, 2008

 

BMC Remedy Action Request System 7.5.00 General Availability

Tentative Date: Early 2009




What is the difference between Closed and Open Beta?

To ensure that the product meets the high standards of quality expected
by BMC customers, the beta phase has been separated into two parts: A
closed beta and an open beta.  During the closed beta, BMC will work
with qualified partners and customers who can provide testing and
feedback on a set of focused features and platforms.  This will help
drive updates that will then be made available in the open beta.

 

BMC will be accepting a limited number of participants into closed beta
based on qualifications.   The primary qualifications for the closed
beta are:

*   Willingness to test and provide feedback to BMC every two weeks
until open beta starts.
*   Ability to test AR System 7.5.00 both with and without ITSM and
CMDB.
*   Potential for testing on broad set of operating systems and
environments.
*   Potential to become a reference customer for AR System 7.5.00.

 

The closed beta will be by invitation only, so you will need to work
with your Sales or Field representative to get nominated.

 

The open beta will be available to all BMC customers and partners. If
you do not get accepted into the closed beta, we will automatically
consider you for the open beta. Any qualified BMC customer or partners
can apply for participation the open beta.  

 

How to sign up for these programs

In order to be considered in any of our BMC Customer Programs, you must:

*   Have an active BMC Support ID. 
*   Complete the pre-release software agreement (attached to the
message posted on the BMC Developer Network here: 
http://developer.bmc.com/jiveProd/thread.jspa?threadID=24622).
*   Fax (408)716 2771 or email your signed beta agreement to 
[EMAIL PROTECTED] 
*   Complete a qualification survey. 
*   For the closed beta, please have your sales or field
representative submit your company name and contact information to 
[EMAIL PROTECTED] by July 14th, 2008.  

 

If you have any questions, contact: 

May Bakken 

BMC Customer Programs Manager

Phone (408) 571 7248 

[EMAIL PROTECTED]

 
Thanks,


David J. Easter
Product Line Manager, AR System
Solution Strategy  Development

  http://www.bmc.com/ 
 

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