Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs
Did I miss something, there is no support of 64 bit Oracle or Windows (other then in 32 bit mode on a 64 bit box) or is it just too early? hbr On Tue, Jul 1, 2008 at 9:20 AM, Russ Grant [EMAIL PROTECTED] wrote: ** I'm not familiar with Eclipse but just browsing around Wikipedia and Eclipse.org it appears that the Eclipse development environment is not OS specific. It would be a plus if the Remedy development environment was not OS specific, like the old days when the Remedy Admin tool would run in X windows. -- Date: Mon, 30 Jun 2008 19:46:11 -0500 From: [EMAIL PROTECTED] Subject: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs To: arslist@ARSLIST.ORG ** *Announcing BMC Remedy Action Request System 7.5.00 Customer Programs!* BMC is pleased to announce plans to enter the beta phase of AR System 7.5.00 at the end of July. Please read these instructions carefully if you want to apply for these upcoming BMC Action Request System 7.5.00 Customer Programs! *What's new in BMC Remedy Action Request System 7.5.00?* The following are some of the enhancements currently expected to be part of AR System 7.5.00*:** · Consolidation of AR System component installers (e.g. Approval Server, Assignment Engine, etc.) into one common shared installation experience · An Eclipse based development studio to replace the existing Admin Tool · Enhanced UI constructs that enable a web-based experience to more closely meet today's Internet user expectations · Web-client enhancements to provide closer perceived parity with the Windows User Tool. · 64-bit native execution of the AR System server on UNIX and Linux platforms · A new Approval Server UI and process enhancements · DSO performance improvements · A text based debugger for server side workflow · Right-to-Left support for web clients · Updated support for 3rd party vendor products like Windows 2008 server and Oracle 11g * Subject to change before release. All features may not be available at the beginning of the beta phase. *Milestones during the BMC Remedy Action Request System 7.5.00 beta phase* The following milestones are expected during the 7.5.00 beta phase: *BMC Remedy Action Request System 7.5.00 Closed Beta for qualified partners and customers* Tentative Start Date: July 30, 2008 *BMC Remedy Action Request System 7.5.00 Open Beta for all customers* Tentative Start Date: First half of September, 2008 *BMC Remedy Action Request System 7.5.00 Beta Refresh* Tentative Start Date: Mid-November, 2008 *BMC Remedy Action Request System 7.5.00 General Availability* Tentative Date: Early 2009 *What is the difference between Closed and Open Beta?* To ensure that the product meets the high standards of quality expected by BMC customers, the beta phase has been separated into two parts: A closed beta and an open beta. During the closed beta, BMC will work with qualified partners and customers who can provide testing and feedback on a set of focused features and platforms. This will help drive updates that will then be made available in the open beta. BMC will be accepting a limited number of participants into closed beta based on qualifications. The primary qualifications for the closed beta are: - Willingness to test and provide feedback to BMC every two weeks until open beta starts. - Ability to test AR System 7.5.00 both with and without ITSM and CMDB. - Potential for testing on broad set of operating systems and environments. - Potential to become a reference customer for AR System 7.5.00. The closed beta will be by invitation only, so you will need to work with your Sales or Field representative to get nominated. The open beta will be available to all BMC customers and partners. If you do not get accepted into the closed beta, we will automatically consider you for the open beta. Any qualified BMC customer or partners can apply for participation the open beta. *How to sign up for these programs* In order to be considered in any of our BMC Customer Programs, you must: - Have an active BMC Support ID. - Complete the pre-release software agreement (attached to the message posted on the BMC Developer Network here: http://developer.bmc.com/jiveProd/thread.jspa?threadID=24622). - Fax (408)716 2771 or email your signed beta agreement to [EMAIL PROTECTED] - Complete a qualification survey. - For the closed beta, please have your sales or field representative submit your company name and contact information to [EMAIL PROTECTED] by *July 14th, 2008*. If you have any questions, contact: May Bakken BMC Customer Programs Manager Phone (408) 571 7248 [EMAIL PROTECTED] Thanks, -- *David J. Easter* Product Line
Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs
Did I miss something, there is no support of 64 bit Oracle or Windows (other then in 32 bit mode on a 64 bit box) or is it just too early? 64-bit Oracle databases are currently supported as remote databases in the existing versions of AR System. As per the compatibility matrix, Oracle does support a 32-bit DB client to communicate with a 64-bit database. However, a 64-bit Oracle database client would be needed when running AR System 7.5.00 on UNIX or Linux since the AR System server executable itself will be 64-bit. Windows 64-bit native execution is not expected to be part of this release. We expect that native 64-bit execution support for the AR System server on Windows will be part of a future release. As you mention, 64-bit Windows operating systems will continue to be supported in 32-bit compatibility mode as the AR System server executable will continue to be 32-bit on Windows platforms. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter Sent: Tuesday, July 01, 2008 7:04 AM To: arslist@ARSLIST.ORG Subject: Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs ** Did I miss something, there is no support of 64 bit Oracle or Windows (other then in 32 bit mode on a 64 bit box) or is it just too early? hbr On Tue, Jul 1, 2008 at 9:20 AM, Russ Grant [EMAIL PROTECTED] wrote: ** I'm not familiar with Eclipse but just browsing around Wikipedia and Eclipse.org it appears that the Eclipse development environment is not OS specific. It would be a plus if the Remedy development environment was not OS specific, like the old days when the Remedy Admin tool would run in X windows. Date: Mon, 30 Jun 2008 19:46:11 -0500 From: [EMAIL PROTECTED] Subject: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs To: arslist@ARSLIST.ORG ** Announcing BMC Remedy Action Request System 7.5.00 Customer Programs! BMC is pleased to announce plans to enter the beta phase of AR System 7.5.00 at the end of July. Please read these instructions carefully if you want to apply for these upcoming BMC Action Request System 7.5.00 Customer Programs! What's new in BMC Remedy Action Request System 7.5.00? The following are some of the enhancements currently expected to be part of AR System 7.5.00*: * Consolidation of AR System component installers (e.g. Approval Server, Assignment Engine, etc.) into one common shared installation experience * An Eclipse based development studio to replace the existing Admin Tool * Enhanced UI constructs that enable a web-based experience to more closely meet today's Internet user expectations * Web-client enhancements to provide closer perceived parity with the Windows User Tool. * 64-bit native execution of the AR System server on UNIX and Linux platforms * A new Approval Server UI and process enhancements * DSO performance improvements * A text based debugger for server side workflow * Right-to-Left support for web clients * Updated support for 3rd party vendor products like Windows 2008 server and Oracle 11g * Subject to change before release. All features may not be available at the beginning of the beta phase. Milestones during the BMC Remedy Action Request System 7.5.00 beta phase The following milestones are expected during the 7.5.00 beta phase: BMC Remedy Action Request System 7.5.00 Closed Beta for qualified partners and customers Tentative Start Date: July 30, 2008 BMC Remedy Action Request System 7.5.00 Open Beta for all customers Tentative Start Date: First half of September, 2008 BMC Remedy Action Request System 7.5.00 Beta Refresh Tentative Start Date: Mid-November, 2008 BMC Remedy Action Request System 7.5.00 General Availability
Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs
David, Thanks and have a great July 4th, Howard On Tue, Jul 1, 2008 at 10:18 AM, Easter, David [EMAIL PROTECTED] wrote: ** Did I miss something, there is no support of 64 bit Oracle or Windows (other then in 32 bit mode on a 64 bit box) or is it just too early? 64-bit Oracle databases are currently supported as remote databases in the existing versions of AR System. As per the compatibility matrix, Oracle does support a 32-bit DB client to communicate with a 64-bit database. However, a 64-bit Oracle database client would be needed when running AR System 7.5.00 on UNIX or Linux since the AR System server executable itself will be 64-bit. Windows 64-bit native execution is not expected to be part of this release. We expect that native 64-bit execution support for the AR System server on Windows will be part of a future release. As you mention, 64-bit Windows operating systems will continue to be supported in 32-bit compatibility mode as the AR System server executable will continue to be 32-bit on Windows platforms. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Howard Richter *Sent:* Tuesday, July 01, 2008 7:04 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs ** Did I miss something, there is no support of 64 bit Oracle or Windows (other then in 32 bit mode on a 64 bit box) or is it just too early? hbr On Tue, Jul 1, 2008 at 9:20 AM, Russ Grant [EMAIL PROTECTED] wrote: ** I'm not familiar with Eclipse but just browsing around Wikipedia and Eclipse.org it appears that the Eclipse development environment is not OS specific. It would be a plus if the Remedy development environment was not OS specific, like the old days when the Remedy Admin tool would run in X windows. -- Date: Mon, 30 Jun 2008 19:46:11 -0500 From: [EMAIL PROTECTED] Subject: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs To: arslist@ARSLIST.ORG ** *Announcing BMC Remedy Action Request System 7.5.00 Customer Programs!* BMC is pleased to announce plans to enter the beta phase of AR System 7.5.00 at the end of July. Please read these instructions carefully if you want to apply for these upcoming BMC Action Request System 7.5.00 Customer Programs! *What's new in BMC Remedy Action Request System 7.5.00?* The following are some of the enhancements currently expected to be part of AR System 7.5.00*:** · Consolidation of AR System component installers (e.g. Approval Server, Assignment Engine, etc.) into one common shared installation experience · An Eclipse based development studio to replace the existing Admin Tool · Enhanced UI constructs that enable a web-based experience to more closely meet today's Internet user expectations · Web-client enhancements to provide closer perceived parity with the Windows User Tool. · 64-bit native execution of the AR System server on UNIX and Linux platforms · A new Approval Server UI and process enhancements · DSO performance improvements · A text based debugger for server side workflow · Right-to-Left support for web clients · Updated support for 3rd party vendor products like Windows 2008 server and Oracle 11g * Subject to change before release. All features may not be available at the beginning of the beta phase. *Milestones during the BMC Remedy Action Request System 7.5.00 beta phase * The following milestones are expected during the 7.5.00 beta phase: *BMC Remedy Action Request System 7.5.00 Closed Beta for qualified partners and customers* Tentative Start Date: July 30, 2008 *BMC Remedy Action Request System 7.5.00 Open Beta for all customers* Tentative Start Date: First half of September, 2008 *BMC Remedy Action Request System 7.5.00 Beta Refresh* Tentative Start Date: Mid-November, 2008 *BMC Remedy Action Request System 7.5.00 General Availability* Tentative Date: Early 2009 *What is the difference between Closed and Open Beta?* To ensure that the product meets the high standards of quality expected by BMC customers, the beta phase has been separated into two parts: A closed beta and an open beta. During the closed beta, BMC will work with qualified partners and customers who can provide testing and feedback on a set of focused features and platforms. This will help drive
Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs
Can I as an individual represent myself while participating in this program instead of a company or companies I work for? Yes - but note the requirements below, especially the need for a Support ID. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: Tuesday, July 01, 2008 10:32 AM To: arslist@ARSLIST.ORG Subject: Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs ** David, Can I as an individual represent myself while participating in this program instead of a company or companies I work for? Joe - Original Message From: Easter, David [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Monday, June 30, 2008 8:46:11 PM Subject: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs ** Announcing BMC Remedy Action Request System 7.5.00 Customer Programs! BMC is pleased to announce plans to enter the beta phase of AR System 7.5.00 at the end of July. Please read these instructions carefully if you want to apply for these upcoming BMC Action Request System 7.5.00 Customer Programs! What’s new in BMC Remedy Action Request System 7.5.00? The following are some of the enhancements currently expected to be part of AR System 7.5.00*: · Consolidation of AR System component installers (e.g. Approval Server, Assignment Engine, etc.) into one common shared installation experience · An Eclipse based development studio to replace the existing Admin Tool · Enhanced UI constructs that enable a web-based experience to more closely meet today's Internet user expectations · Web-client enhancements to provide closer perceived parity with the Windows User Tool. · 64-bit native execution of the AR System server on UNIX and Linux platforms · A new Approval Server UI and process enhancements · DSO performance improvements · A text based debugger for server side workflow · Right-to-Left support for web clients · Updated support for 3rd party vendor products like Windows 2008 server and Oracle 11g * Subject to change before release. All features may not be available at the beginning of the beta phase. Milestones during the BMC Remedy Action Request System 7.5.00 beta phase The following milestones are expected during the 7.5.00 beta phase: BMC Remedy Action Request System 7.5.00 Closed Beta for qualified partners and customers Tentative Start Date: July 30, 2008 BMC Remedy Action Request System 7.5.00 Open Beta for all customers Tentative Start Date: First half of September, 2008 BMC Remedy Action Request System 7.5.00 Beta Refresh Tentative Start Date: Mid-November, 2008 BMC Remedy Action Request System 7.5.00 General Availability Tentative Date: Early 2009 What is the difference between Closed and Open Beta? To ensure that the product meets the high standards of quality expected by BMC customers, the beta phase has been separated into two parts: A closed beta and an open beta. During the closed beta, BMC will work with qualified partners and customers who can provide testing and feedback on a set of focused features and platforms. This will help drive updates that will then be made available in the open beta. BMC will be accepting a limited number of participants into closed beta based on qualifications. The primary qualifications for the closed beta are: * Willingness to test and provide feedback to BMC every two weeks until open beta starts. * Ability to test AR System 7.5.00 both with and without ITSM and CMDB. * Potential for testing on broad set of operating systems and environments. * Potential to become a reference customer for AR System 7.5.00. The closed beta will be by invitation only, so you will need to work with your Sales or Field representative to get nominated. The open beta will be available to all BMC customers and partners. If you do not get accepted into the closed beta, we will automatically consider you for the open beta. Any qualified BMC customer or partners can apply for participation the open beta. How to sign up for these programs In order to be considered in any of our BMC Customer Programs, you must: * Have an active BMC Support ID. * Complete the pre-release software agreement (attached to the message posted on the BMC Developer Network here: http://developer.bmc.com/jiveProd/thread.jspa?threadID=24622). * Fax
Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs
The requirements state: * Complete a qualification survey. Where can I find the survey? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Easter, David Sent: Tuesday, July 01, 2008 2:13 PM To: arslist@ARSLIST.ORG Subject: Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs ** Can I as an individual represent myself while participating in this program instead of a company or companies I work for? Yes - but note the requirements below, especially the need for a Support ID. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: Tuesday, July 01, 2008 10:32 AM To: arslist@ARSLIST.ORG Subject: Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs ** David, Can I as an individual represent myself while participating in this program instead of a company or companies I work for? Joe - Original Message From: Easter, David [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Monday, June 30, 2008 8:46:11 PM Subject: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs ** Announcing BMC Remedy Action Request System 7.5.00 Customer Programs! BMC is pleased to announce plans to enter the beta phase of AR System 7.5.00 at the end of July. Please read these instructions carefully if you want to apply for these upcoming BMC Action Request System 7.5.00 Customer Programs! What’s new in BMC Remedy Action Request System 7.5.00? The following are some of the enhancements currently expected to be part of AR System 7.5.00*: · Consolidation of AR System component installers (e.g. Approval Server, Assignment Engine, etc.) into one common shared installation experience · An Eclipse based development studio to replace the existing Admin Tool · Enhanced UI constructs that enable a web-based experience to more closely meet today's Internet user expectations · Web-client enhancements to provide closer perceived parity with the Windows User Tool. · 64-bit native execution of the AR System server on UNIX and Linux platforms · A new Approval Server UI and process enhancements · DSO performance improvements · A text based debugger for server side workflow · Right-to-Left support for web clients · Updated support for 3rd party vendor products like Windows 2008 server and Oracle 11g * Subject to change before release. All features may not be available at the beginning of the beta phase. Milestones during the BMC Remedy Action Request System 7.5.00 beta phase The following milestones are expected during the 7.5.00 beta phase: BMC Remedy Action Request System 7.5.00 Closed Beta for qualified partners and customers Tentative Start Date: July 30, 2008 BMC Remedy Action Request System 7.5.00 Open Beta for all customers Tentative Start Date: First half of September, 2008 BMC Remedy Action Request System 7.5.00 Beta Refresh Tentative Start Date: Mid-November, 2008 BMC Remedy Action Request System 7.5.00 General Availability Tentative Date: Early 2009 What is the difference between Closed and Open Beta? To ensure that the product meets the high standards of quality expected by BMC customers, the beta phase has been separated into two parts: A closed beta and an open beta. During the closed beta, BMC will work with qualified partners and customers who can provide testing and feedback on a set of focused features and platforms. This will help drive updates that will then be made available in the open beta. BMC will be accepting a limited number of participants into closed beta based on qualifications. The primary qualifications for the closed beta are: * Willingness to test and provide feedback to BMC every two weeks until open beta starts. * Ability to test AR System 7.5.00 both with and without ITSM and CMDB. * Potential for testing on broad set of operating systems and environments. * Potential to become a reference customer for AR System 7.5.00. The closed beta will be by invitation only, so you will need to work with your Sales or Field representative to get nominated. The open beta will be available to all BMC customers and partners. If you do not get accepted into the closed beta, we will automatically consider you for the open beta. Any qualified BMC customer
Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs
Just fill out the application and provide it to [EMAIL PROTECTED] as a first step. Once that is done, the information on the survey will be provided. Because the survey contains forward looking statements, it's important to have the application filled out and signed prior to taking the survey. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian Sent: Tuesday, July 01, 2008 11:32 AM To: arslist@ARSLIST.ORG Subject: Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs ** The requirements state: * Complete a qualification survey. Where can I find the survey? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Easter, David Sent: Tuesday, July 01, 2008 2:13 PM To: arslist@ARSLIST.ORG Subject: Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs ** Can I as an individual represent myself while participating in this program instead of a company or companies I work for? Yes - but note the requirements below, especially the need for a Support ID. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: Tuesday, July 01, 2008 10:32 AM To: arslist@ARSLIST.ORG Subject: Re: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs ** David, Can I as an individual represent myself while participating in this program instead of a company or companies I work for? Joe - Original Message From: Easter, David [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Monday, June 30, 2008 8:46:11 PM Subject: Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs ** Announcing BMC Remedy Action Request System 7.5.00 Customer Programs! BMC is pleased to announce plans to enter the beta phase of AR System 7.5.00 at the end of July. Please read these instructions carefully if you want to apply for these upcoming BMC Action Request System 7.5.00 Customer Programs! What’s new in BMC Remedy Action Request System 7.5.00? The following are some of the enhancements currently expected to be part of AR System 7.5.00*: · Consolidation of AR System component installers (e.g. Approval Server, Assignment Engine, etc.) into one common shared installation experience · An Eclipse based development studio to replace the existing Admin Tool · Enhanced UI constructs that enable a web-based experience to more closely meet today's Internet user expectations · Web-client enhancements to provide closer perceived parity with the Windows User Tool. · 64-bit native execution of the AR System server on UNIX and Linux platforms · A new Approval Server UI and process enhancements · DSO performance improvements · A text based debugger for server side workflow · Right-to-Left support for web clients · Updated support for 3rd party vendor products like Windows 2008 server and Oracle 11g * Subject to change before release. All features may not be available at the beginning of the beta phase. Milestones during the BMC Remedy Action Request System 7.5.00 beta phase The following milestones are expected during the 7.5.00 beta phase: BMC Remedy Action Request System 7.5.00 Closed Beta for qualified partners and customers Tentative Start Date: July 30, 2008 BMC Remedy Action Request System 7.5.00 Open Beta for all customers Tentative Start Date: First half of September, 2008 BMC Remedy Action Request System 7.5.00 Beta Refresh Tentative Start Date: Mid-November, 2008 BMC Remedy Action Request System 7.5.00 General Availability Tentative Date: Early 2009 What is the difference between Closed and Open Beta? To ensure that the product meets the high standards of quality expected by BMC customers, the beta phase has been separated into two parts: A closed beta and an open beta. During the closed beta, BMC will work with qualified partners
Announcing BMC Remedy Action Request System 7.5.00 Beta Customer Programs
Announcing BMC Remedy Action Request System 7.5.00 Customer Programs! BMC is pleased to announce plans to enter the beta phase of AR System 7.5.00 at the end of July. Please read these instructions carefully if you want to apply for these upcoming BMC Action Request System 7.5.00 Customer Programs! What's new in BMC Remedy Action Request System 7.5.00? The following are some of the enhancements currently expected to be part of AR System 7.5.00*: * Consolidation of AR System component installers (e.g. Approval Server, Assignment Engine, etc.) into one common shared installation experience * An Eclipse based development studio to replace the existing Admin Tool * Enhanced UI constructs that enable a web-based experience to more closely meet today's Internet user expectations * Web-client enhancements to provide closer perceived parity with the Windows User Tool. * 64-bit native execution of the AR System server on UNIX and Linux platforms * A new Approval Server UI and process enhancements * DSO performance improvements * A text based debugger for server side workflow * Right-to-Left support for web clients * Updated support for 3rd party vendor products like Windows 2008 server and Oracle 11g * Subject to change before release. All features may not be available at the beginning of the beta phase. Milestones during the BMC Remedy Action Request System 7.5.00 beta phase The following milestones are expected during the 7.5.00 beta phase: BMC Remedy Action Request System 7.5.00 Closed Beta for qualified partners and customers Tentative Start Date: July 30, 2008 BMC Remedy Action Request System 7.5.00 Open Beta for all customers Tentative Start Date: First half of September, 2008 BMC Remedy Action Request System 7.5.00 Beta Refresh Tentative Start Date: Mid-November, 2008 BMC Remedy Action Request System 7.5.00 General Availability Tentative Date: Early 2009 What is the difference between Closed and Open Beta? To ensure that the product meets the high standards of quality expected by BMC customers, the beta phase has been separated into two parts: A closed beta and an open beta. During the closed beta, BMC will work with qualified partners and customers who can provide testing and feedback on a set of focused features and platforms. This will help drive updates that will then be made available in the open beta. BMC will be accepting a limited number of participants into closed beta based on qualifications. The primary qualifications for the closed beta are: * Willingness to test and provide feedback to BMC every two weeks until open beta starts. * Ability to test AR System 7.5.00 both with and without ITSM and CMDB. * Potential for testing on broad set of operating systems and environments. * Potential to become a reference customer for AR System 7.5.00. The closed beta will be by invitation only, so you will need to work with your Sales or Field representative to get nominated. The open beta will be available to all BMC customers and partners. If you do not get accepted into the closed beta, we will automatically consider you for the open beta. Any qualified BMC customer or partners can apply for participation the open beta. How to sign up for these programs In order to be considered in any of our BMC Customer Programs, you must: * Have an active BMC Support ID. * Complete the pre-release software agreement (attached to the message posted on the BMC Developer Network here: http://developer.bmc.com/jiveProd/thread.jspa?threadID=24622). * Fax (408)716 2771 or email your signed beta agreement to [EMAIL PROTECTED] * Complete a qualification survey. * For the closed beta, please have your sales or field representative submit your company name and contact information to [EMAIL PROTECTED] by July 14th, 2008. If you have any questions, contact: May Bakken BMC Customer Programs Manager Phone (408) 571 7248 [EMAIL PROTECTED] Thanks, David J. Easter Product Line Manager, AR System Solution Strategy Development http://www.bmc.com/ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are logo_with_tag.gif
