Anyone know how to contact Michael Boling
We are looking for the 8.1 ODBC driver setup for our clients to install on their local machines and in this KB Article a Michael Boling built one for 7.1 7.6.03. https://kb.bmc.com/infocenter/index?page=contentid=KA289117 I was able to get my hands on all of the appropriate 8.1 equivalent DLLs as are in his packages but I need help updating this driver.exe package to get it to work with the 8.1 drivers. [Description: Description: cid:411C7191-C84A-4BC4-84A6-03A2A02A75D5] Connect with us:interpublic.comhttp://www.interpublic.com/ Twitterhttps://twitter.com/#%21/interpublicipg Facebookhttps://www.facebook.com/InterpublicGroup Levi Lippincott / Remedy Administrator +1 402 561 7014 office +1 402 321 5421 mobile levi.lippinc...@interpublic.commailto:levi.lippinc...@interpublic.com Lync Communcatorsip:levi.lippinc...@na.corp.ipgnetwork.com Interpublic Group 6825 Pine Street, Omaha, NE 68106 Talent is a Gift; But Character is a Choice. -Matt Grotewold- This message contains information which may be confidential and privileged. Unless you are the intended recipient (or authorized to receive this message for the intended recipient), you may not use, copy, disseminate or disclose to anyone the message or any information contained in the message. If you have received the message in error, please advise the sender by reply e-mail, and delete the message. Thank you very much. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Anyone know how to contact Michael Boling
There isn't an 8.1 ODBC driver - the latest version is 7.6.04 as this was the last version of the User Tool which this component shipped with. I think you may be getting confused about what the driver.exe included in the packages linked from the KB actually is. It's not the ODBC driver, it is a client which can be used to connect to a Remedy server and make API calls. The KB suggests using this to verify connectivity to the server. It's the arodbc*.dll file which is the actual ODBC driver. Mark From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lippincott, Levi (OMA-GIS) Sent: 19 June 2014 15:32 To: arslist@ARSLIST.ORG Subject: Anyone know how to contact Michael Boling ** We are looking for the 8.1 ODBC driver setup for our clients to install on their local machines and in this KB Article a Michael Boling built one for 7.1 7.6.03. https://kb.bmc.com/infocenter/index?page=contentid=KA289117 I was able to get my hands on all of the appropriate 8.1 equivalent DLLs as are in his packages but I need help updating this driver.exe package to get it to work with the 8.1 drivers. [Description: Description: cid:411C7191-C84A-4BC4-84A6-03A2A02A75D5] Connect with us:interpublic.comhttp://www.interpublic.com/ Twitterhttps://twitter.com/#%21/interpublicipg Facebookhttps://www.facebook.com/InterpublicGroup Levi Lippincott / Remedy Administrator +1 402 561 7014 office +1 402 321 5421 mobile levi.lippinc...@interpublic.commailto:levi.lippinc...@interpublic.com Lync Communcatorsip:levi.lippinc...@na.corp.ipgnetwork.com Interpublic Group 6825 Pine Street, Omaha, NE 68106 Talent is a Gift; But Character is a Choice. -Matt Grotewold- This message contains information which may be confidential and privileged. Unless you are the intended recipient (or authorized to receive this message for the intended recipient), you may not use, copy, disseminate or disclose to anyone the message or any information contained in the message. If you have received the message in error, please advise the sender by reply e-mail, and delete the message. Thank you very much. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Anyone know how to contact Michael Boling
Mark, would you be able to do some digging to find out about arodbc81.dll? I am sure this is a very interesting find for many of us. Jason On Thu, Jun 19, 2014 at 8:18 AM, Walters, Mark mark_walt...@bmc.com wrote: ** The driver.exe is shipped with the server, it’s not something specific provided by Michael. It’s documented here https://docs.bmc.com/docs/display/public/ars81/Using+the+driver+program You need to get a copy from an 8.1 server as that will be linked to use the 8.1 supporting dlls rather than the 7.x versions you’re trying to use below. I must admit that I wasn’t aware that there was an arodbc81.dll, I’m not sure if it will provide the same functionality as the one that used to ship with the User Tool. Mark *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Lippincott, Levi (OMA-GIS) *Sent:* 19 June 2014 16:06 *To:* arslist@ARSLIST.ORG *Subject:* Re: Anyone know how to contact Michael Boling ** Mark, The driver.exe app is something, I’m guessing, that Michael Boling built that loads the 7.6.03 or 7.1 drivers and attempts to make basic calls using those DLLs to ensure you have connectivity before actually running the installation. Unless I am mistaken, there is an 8.1 ODBC driver, BMC just hides it. It is located on the Mid Tier server buried here: %mid tier directory%\WEB-INF\lib\ Here is a screenshot where I have gathered all the respective dll files similar to this Michael’s 7.1 7.6.03 packages, they are all in that Mid Tier directory. This is why I wanted to get in touch with this Michael because he has the driver.exe hard coded to use either the arapi71 or the arapi7603_build001 dlls for the respective packages. If he could compile something that used the arapi81_build001 dll then, in theory, 8.1 ODBC driver package would work just like these other two. At least that was my line of thinking. *Levi Lippincott / *Remedy Administrator +1 402 561 7014 office +1 402 321 5421 mobile levi.lippinc...@interpublic.com *Interpublic Group* 6825 Pine Street, Omaha, NE 68106 *Talent is a Gift; But Character is a Choice. -Matt Grotewold-* *From:* Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] *On Behalf Of *Walters, Mark *Sent:* Thursday, June 19, 2014 9:55 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Anyone know how to contact Michael Boling ** There isn’t an 8.1 ODBC driver – the latest version is 7.6.04 as this was the last version of the User Tool which this component shipped with. I think you may be getting confused about what the driver.exe included in the packages linked from the KB actually is. It’s not the ODBC driver, it is a client which can be used to connect to a Remedy server and make API calls. The KB suggests using this to verify connectivity to the server. It’s the arodbc*.dll file which is the actual ODBC driver. Mark *From:* Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] *On Behalf Of *Lippincott, Levi (OMA-GIS) *Sent:* 19 June 2014 15:32 *To:* arslist@ARSLIST.ORG *Subject:* Anyone know how to contact Michael Boling ** We are looking for the 8.1 ODBC driver setup for our clients to install on their local machines and in this KB Article a Michael Boling built one for 7.1 7.6.03. https://kb.bmc.com/infocenter/index?page=contentid=KA289117 I was able to get my hands on all of the appropriate 8.1 equivalent DLLs as are in his packages but I need help updating this driver.exe package to get it to work with the 8.1 drivers. [image: Description: Description: cid:411C7191-C84A-4BC4-84A6-03A2A02A75D5] [image: Description: Description: cid:5B14E19B-6B68-4C9C-84B4-F4330F2857CF] [image: Description: Description: cid:08D97333-1C57-4D34-91BD-254ADB3942AF] Connect with us:interpublic.com http://www.interpublic.com/ Twitter https://twitter.com/#%21/interpublicipg Facebook https://www.facebook.com/InterpublicGroup [image: Description: Description: cid:771DBABB-241A-47AB-AEEB-230567236D6E] *Levi Lippincott /* Remedy Administrator +1 402 561 7014 office +1 402 321 5421 mobile levi.lippinc...@interpublic.com Lync Communcator [image: Description: Description: cid:21DB6442-3C43-4D3D-BFC3-C2DA30C66CBF] *Interpublic Group *6825 Pine Street, Omaha, NE 68106 *Talent is a Gift; But Character is a Choice. -Matt Grotewold-* This message contains information which may be confidential and privileged. Unless you are the intended recipient (or authorized to receive this message for the intended recipient), you may not use, copy, disseminate or disclose to anyone the message or any information contained in the message. If you have received the message in error, please advise the sender by reply e-mail, and delete the message. Thank you very much. _ARSlist: Where
Re: Anyone know how to contact Michael Boling
Yes, I'll try and find out a bit more about it. My suspicion is that it's there to support Crystal based reporting but that's just a guess at this point. It may be that it's functionally the same as the 7604 version but has been compiled to use the 8.1 API files. I'll report back when I have some news - perhaps Levi would let us know if it works expected? On a related note, one problem I've run into is that now that I'm using 64-bit Office the ODBC driver can't be used as it's 32-bit. Mark From: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG on behalf of Jason Miller jason.mil...@gmail.com Sent: 19 June 2014 17:52 To: arslist@ARSLIST.ORG Subject: Re: Anyone know how to contact Michael Boling ** Mark, would you be able to do some digging to find out about arodbc81.dll? I am sure this is a very interesting find for many of us. Jason On Thu, Jun 19, 2014 at 8:18 AM, Walters, Mark mark_walt...@bmc.commailto:mark_walt...@bmc.com wrote: ** The driver.exe is shipped with the server, it’s not something specific provided by Michael. It’s documented here https://docs.bmc.com/docs/display/public/ars81/Using+the+driver+program You need to get a copy from an 8.1 server as that will be linked to use the 8.1 supporting dlls rather than the 7.x versions you’re trying to use below. I must admit that I wasn’t aware that there was an arodbc81.dll, I’m not sure if it will provide the same functionality as the one that used to ship with the User Tool. Mark From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Lippincott, Levi (OMA-GIS) Sent: 19 June 2014 16:06 To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Anyone know how to contact Michael Boling ** Mark, The driver.exe app is something, I’m guessing, that Michael Boling built that loads the 7.6.03 or 7.1 drivers and attempts to make basic calls using those DLLs to ensure you have connectivity before actually running the installation. Unless I am mistaken, there is an 8.1 ODBC driver, BMC just hides it. It is located on the Mid Tier server buried here: %mid tier directory%\WEB-INF\lib\ Here is a screenshot where I have gathered all the respective dll files similar to this Michael’s 7.1 7.6.03 packages, they are all in that Mid Tier directory. [X] This is why I wanted to get in touch with this Michael because he has the driver.exe hard coded to use either the arapi71 or the arapi7603_build001 dlls for the respective packages. If he could compile something that used the arapi81_build001 dll then, in theory, 8.1 ODBC driver package would work just like these other two. [X] [X] At least that was my line of thinking. Levi Lippincott / Remedy Administrator +1 402 561 7014tel:%2B1%20402%20561%207014 office +1 402 321 5421tel:%2B1%20402%20321%205421 mobile levi.lippinc...@interpublic.commailto:levi.lippinc...@interpublic.com Interpublic Group 6825 Pine Street, Omaha, NE 68106 Talent is a Gift; But Character is a Choice. -Matt Grotewold- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Walters, Mark Sent: Thursday, June 19, 2014 9:55 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Anyone know how to contact Michael Boling ** There isn’t an 8.1 ODBC driver – the latest version is 7.6.04 as this was the last version of the User Tool which this component shipped with. I think you may be getting confused about what the driver.exe included in the packages linked from the KB actually is. It’s not the ODBC driver, it is a client which can be used to connect to a Remedy server and make API calls. The KB suggests using this to verify connectivity to the server. It’s the arodbc*.dll file which is the actual ODBC driver. Mark From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lippincott, Levi (OMA-GIS) Sent: 19 June 2014 15:32 To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Anyone know how to contact Michael Boling ** We are looking for the 8.1 ODBC driver setup for our clients to install on their local machines and in this KB Article a Michael Boling built one for 7.1 7.6.03. https://kb.bmc.com/infocenter/index?page=contentid=KA289117 I was able to get my hands on all of the appropriate 8.1 equivalent DLLs as are in his packages but I need help updating this driver.exe package to get it to work with the 8.1 drivers. [Description: Description: cid:411C7191-C84A-4BC4-84A6-03A2A02A75D5] Connect with us:interpublic.comhttp://www.interpublic.com/ Twitterhttps://twitter.com/#%21/interpublicipg Facebookhttps://www.facebook.com/InterpublicGroup Levi Lippincott / Remedy Administrator +1 402 561 7014tel:%2B1%20402%20561%207014 office +1 402 321 5421tel:%2B1%20402%20321%205421 mobile levi.lippinc...@interpublic.commailto:levi.lippinc...@interpublic.com
