Archiving question
Good morning, afternoon and evening all, We are looking into some issues with data that was archived and need to verify some info. So I need to ask, if you enable archiving on a form, and it moved the record to the new archived form what is the create date of the record? Would it be the date the record was created in the original form or when it was created in the new archive form? Thanks, Howard ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Archiving question
Hi Howard, Please refer to the following link: https://docs.bmc.com/docs/display/public/ars8000/Characteristics+of+archive+forms * When the BMC Remedy AR System creates a new archive form, the following two fields are included on the form: [PicExportError] Original Request ID (ID 450) [PicExportError] Original Create Date (ID 451) These fields contain the Request ID and Create Date from the main form. These fields are not placed in the view. To add them, open the archive form in BMC Remedy Developer Studio, and choose Form Add/Remove Fields On View. Then, move the fields to the Fields in View table. You can use the Create Date of the archive form as the archive date. The remaining core fields on the archive form contain the same values as the main form. * Data fields, attachment pools, and panel holder cannot be modified or added to an archive form. All other field types, such as trim or table, can be added or modified. * The data fields in the main and archive form have identical field limits. The permissions on archive forms are always read access. Hope this helps, Regards, Ryan. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter Sent: Wednesday, August 14, 2013 11:50 AM To: arslist@ARSLIST.ORG Subject: Archiving question ** Good morning, afternoon and evening all, We are looking into some issues with data that was archived and need to verify some info. So I need to ask, if you enable archiving on a form, and it moved the record to the new archived form what is the create date of the record? Would it be the date the record was created in the original form or when it was created in the new archive form? Thanks, Howard _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Archiving question
Ryan, Thanks that helps. hbr From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Downing, Ryan Sent: Wednesday, August 14, 2013 12:02 PM To: arslist@ARSLIST.ORG Subject: Re: Archiving question ** Hi Howard, Please refer to the following link: https://docs.bmc.com/docs/display/public/ars8000/Characteristics+of+archive+ forms . When the BMC Remedy AR System creates a new archive form, the following two fields are included on the form: . Original Request ID (ID 450) . Original Create Date (ID 451) These fields contain the Request ID and Create Date from the main form. These fields are not placed in the view. To add them, open the archive form in BMC Remedy Developer Studio, and choose Form Add/Remove Fields On View. Then, move the fields to the Fields in View table. You can use the Create Date of the archive form as the archive date. The remaining core fields on the archive form contain the same values as the main form. . Data fields, attachment pools, and panel holder cannot be modified or added to an archive form. All other field types, such as trim or table, can be added or modified. . The data fields in the main and archive form have identical field limits. The permissions on archive forms are always read access. Hope this helps, Regards, Ryan. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter Sent: Wednesday, August 14, 2013 11:50 AM To: arslist@ARSLIST.ORG Subject: Archiving question ** Good morning, afternoon and evening all, We are looking into some issues with data that was archived and need to verify some info. So I need to ask, if you enable archiving on a form, and it moved the record to the new archived form what is the create date of the record? Would it be the date the record was created in the original form or when it was created in the new archive form? Thanks, Howard _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Archiving Question
Hi List, I am trying to Archive a form using the Archive tab on Admin tool. However, the generated archive form does not have Original Create Date and Original Request ID fields. Has anyone else noticed this? 7.1 Patch 7 (both Server and Admin tool). Appreciate any assistance in debugging this. Thanks Chintan. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Archiving Question
hi Chintan, The Original Create Date and Original Request ID fields are not on the archive form by default. You will need to add these fields manually on to the form by admin tools option add/remove fields on view. Let me know if it helps. Thanks, Viki Chintan Shah-2 wrote: Hi List, I am trying to Archive a form using the Archive tab on Admin tool. However, the generated archive form does not have Original Create Date and Original Request ID fields. Has anyone else noticed this? 7.1 Patch 7 (both Server and Admin tool). Appreciate any assistance in debugging this. Thanks Chintan. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are -- View this message in context: http://old.nabble.com/Archiving-Question-tp30601034p30602687.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Archiving Question
Gary, Well since you put it that way... :) That behavior sound like a bug/failure to me. (Please report it before I get stuck in that condition too. :) ) I wonder if you can: 1) Disable archiving on the server. (Server Information, Configuration tab : May require an ARS server restart, but I am not sure) 2) Make the change to the Form. 3) Then enable archiving on the server. Maybe if you go at it that way you can get around the admin tool timeout? If the admin tool still times out.. maybe you can do step 3 by editing the ar.conf file and sending the server a signal to reread it's config file? Just a WAG. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. On Tue, Sep 9, 2008 at 10:24 AM, Opela, Gary L CTR USAF AFMC 72 CS/SCBAH [EMAIL PROTECTED] wrote: Thanks Carey. I do not have any other archiving processes to worry about. My main issue now is that any time I try to turn on archiving, whenever I save the form, my admin tool times out. It did this yesterday and whenever I came in today, I checked, and the updates to the database never took. So, I'll address that later, I'm not too worried about it for now. Thanks, Gary Opela, Jr. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Archiving Question
Junior, Before setting up the archiving process, I would create the archive form and move over the majority of those records by hand. Just a thought. Darrell Reading Systems Engineer Phone 479.204.5739 [EMAIL PROTECTED] Wal-Mart Stores, Inc. 805 Moberly Lane, MS-0560-68 Bentonville, AR 72716 Save Money. Live Better -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L CTR USAF AFMC 72 CS/SCBAH Sent: Monday, September 08, 2008 12:31 To: arslist@ARSLIST.ORG Subject: Archiving Question I'm setting up archiving for a form for the first time. There are 452,542 records that will be archived that match my specific criteria. Is there any way to control how many records at a time the archiving process will archive? Will it only archive up until the server limit for queries? I'm running ars 6.3 on windows 2k3 with mssql 2k5 database. Thanks, Gary Opela, Jr. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are - ** This email and any files transmitted with it are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error destroy it immediately. ** Wal-Mart Confidential ** ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Archiving Question
Hi Junior, We have performed Archiving for over 800,000 records with no impact on memory. Archiving process runs seperately under usernamer AR_ARCHIVOR. You can see that in filter logs. I found out 2 things which you might be interested in 1. Archiving process runs at server, so the time you set will be the time of the server. However, for Qualification it looks at client time. e.g. If you set to archive pre-2005 records, then you will need to set qualification as 'Create Date'1/1/2005 9:59:59 PM, if you are located in California and your server is in Texas. Our process was extremely fast as we had 46Gb of memory. Thanks Chintan. --- On Mon, 9/8/08, Darrell Reading [EMAIL PROTECTED] wrote: From: Darrell Reading [EMAIL PROTECTED] Subject: Re: Archiving Question To: arslist@ARSLIST.ORG Date: Monday, September 8, 2008, 10:34 AM Junior, Before setting up the archiving process, I would create the archive form and move over the majority of those records by hand. Just a thought. Darrell Reading Systems Engineer Phone 479.204.5739 [EMAIL PROTECTED] Wal-Mart Stores, Inc. 805 Moberly Lane, MS-0560-68 Bentonville, AR 72716 Save Money. Live Better -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L CTR USAF AFMC 72 CS/SCBAH Sent: Monday, September 08, 2008 12:31 To: arslist@ARSLIST.ORG Subject: Archiving Question I'm setting up archiving for a form for the first time. There are 452,542 records that will be archived that match my specific criteria. Is there any way to control how many records at a time the archiving process will archive? Will it only archive up until the server limit for queries? I'm running ars 6.3 on windows 2k3 with mssql 2k5 database. Thanks, Gary Opela, Jr. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are - ** This email and any files transmitted with it are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error destroy it immediately. ** Wal-Mart Confidential ** ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
