Gary, Well since you put it that way... :)
That behavior sound like a bug/failure to me. (Please report it before I get stuck in that condition too. :) ) I wonder if you can: 1) Disable archiving on the server. (Server Information, Configuration tab : May require an ARS server restart, but I am not sure) 2) Make the change to the Form. 3) Then enable archiving on the server. Maybe if you go at it that way you can get around the admin tool timeout? If the admin tool still times out.. maybe you can do step 3 by editing the ar.conf file and sending the server a signal to reread it's config file? Just a WAG. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Tue, Sep 9, 2008 at 10:24 AM, Opela, Gary L CTR USAF AFMC 72 CS/SCBAH <[EMAIL PROTECTED]> wrote: > Thanks Carey. I do not have any other archiving processes to worry > about. My main issue now is that any time I try to turn on archiving, > whenever I save the form, my admin tool times out. It did this yesterday > and whenever I came in today, I checked, and the updates to the database > never took. > > So, I'll address that later, I'm not too worried about it for now. > > Thanks, > > Gary Opela, Jr. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"