Re: BMC Discovery
That is really the biggest problem that discovery uncovers: how incomplete the necessary data is. Most of the project time is cleaning that up so that the results mean something. Rick -Original Message- From: Lyle Taylor Date: Mon, 12 Oct 2009 13:09:05 To: Subject: Re: BMC Discovery Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: acceptlanguage: en-US Content-Type: multipart/alternative; boundary="_000_D6A3C9D35C65C14D8E7B5487609CD2A2128D755ED0MBX01ldschurc_" MIME-Version: 1.0 X-Disclaimer: True X-Proofpoint-Virus-Version: vendor=fsecure engine=1.12.8161:2.4.5,1.2.40,4.0.166 definitions=2009-10-12_07:2009-09-29,2009-10-12,2009-10-12 signatures=0 --_000_D6A3C9D35C65C14D8E7B5487609CD2A2128D755ED0MBX01ldschurc_ Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset="ISO-8859-1" We were using BMC's configuration discovery tool (formerly Marimba) and fou= nd that we could not reliably discover machine serial numbers, and it seeme= d to often depend on the type of hardware being discovered. In particular,= IIRC, I don't think we were able to reliably get SNs for most Sun servers.= We were able to get it for many Linux (x86) servers, but not all. In man= y cases, what was returned was the value of what the "hostid" command retur= ned, just in decimal rather than hex. I don't believe it had anything to d= o with rights; it just appeared that the information either was not availab= le for discovery, or it wasn't running the right command to get it. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslis= T.ORG] On Behalf Of Tomasiewicz, Mike (Information Technology) Sent: Thursday, October 08, 2009 9:38 AM To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery ** Kathy, Yes. Talk to your Unix admins and ensure that the account set up in discov= ery has the necessary rights and path variables set up in order to run the = commands on the Unix servers to gather the information. .:Mike:. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslis= T.ORG] On Behalf Of Kathy Morris Sent: Wednesday, October 07, 2009 2:51 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery ** Is anybody able to get the serial number from UNIX Solaris machines into BM= C's Foundation Discovery? NOTICE: This email message is for the sole use of the intended recipient(s= ) and may contain confidential and privileged information. Any unauthorized= review, use, disclosure or distribution is prohibited. If you are not the = intended recipient, please contact the sender by reply email and destroy al= l copies of the original message. --_000_D6A3C9D35C65C14D8E7B5487609CD2A2128D755ED0MBX01ldschurc_ Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset="ISO-8859-1" http://www.w3.org/TR/REC-html40"; = xmlns:q=3D"http://schemas.xmlsoap.org/soap/envelope/"; xmlns:rtc=3D"http://m= icrosoft.com/officenet/conferencing" xmlns:D=3D"DAV:" xmlns:Repl=3D"http://= schemas.microsoft.com/repl/" xmlns:mt=3D"http://schemas.microsoft.com/share= point/soap/meetings/" xmlns:x2=3D"http://schemas.microsoft.com/office/excel= /2003/xml" xmlns:ppda=3D"http://www.passport.com/NameSpace.xsd"; xmlns:ois= =3D"http://schemas.microsoft.com/sharepoint/soap/ois/"; xmlns:dir=3D"http://= schemas.microsoft.com/sharepoint/soap/directory/" xmlns:ds=3D"http://www.w3= .org/2000/09/xmldsig#" xmlns:dsp=3D"http://schemas.microsoft.com/sharepoint= /dsp" xmlns:udc=3D"http://schemas.microsoft.com/data/udc"; xmlns:xsd=3D"http= ://www.w3.org/2001/XMLSchema" xmlns:sub=3D"http://schemas.microsoft.com/sha= repoint/soap/2002/1/alerts/" xmlns:ec=3D"http://www.w3.org/2001/04/xmlenc#"= xmlns:sp=3D"http://schemas.microsoft.com/sharepoint/"; xmlns:sps=3D"http://= schemas.microsoft.com/sharepoint/soap/" xmlns:xsi=3D"http://www.w3.org/2001= /XMLSchema-instance" xmlns:udcs=3D"http://schemas.microsoft.com/data/udc/so= ap" xmlns:udcxf=3D"http://schemas.microsoft.com/data/udc/xmlfile"; xmlns:udc= p2p=3D"http://schemas.microsoft.com/data/udc/parttopart"; xmlns:wf=3D"http:/= /schemas.microsoft.com/sharepoint/soap/workflow/" xmlns:dsss=3D"http://sche= mas.microsoft.com/office/2006/digsig-setup" xmlns:dssi=3D"http://schemas.mi= crosoft.com/office/2006/digsig" xmlns:mdssi=3D"http://schemas.openxmlformat= s.org/package/2006/digital-signature" xmlns:mver=3D"http://schemas.openxmlf= ormats.org/markup-compatibility/2006" xmlns:m=3D"http://schemas.microsoft.c= om/office/2004/12/omml" xmlns:mrels=3D"http://schemas.openxmlformats.org/pa= ckage/2006/relationships" xmlns:spwp=3D&q
Re: BMC Discovery
Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: acceptlanguage: en-US Content-Type: multipart/alternative; boundary="_000_D6A3C9D35C65C14D8E7B5487609CD2A2128D755ED0MBX01ldschurc_" MIME-Version: 1.0 X-Disclaimer: True X-Proofpoint-Virus-Version: vendor=fsecure engine=1.12.8161:2.4.5,1.2.40,4.0.166 definitions=2009-10-12_07:2009-09-29,2009-10-12,2009-10-12 signatures=0 --_000_D6A3C9D35C65C14D8E7B5487609CD2A2128D755ED0MBX01ldschurc_ Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset="ISO-8859-1" We were using BMC's configuration discovery tool (formerly Marimba) and fou= nd that we could not reliably discover machine serial numbers, and it seeme= d to often depend on the type of hardware being discovered. In particular,= IIRC, I don't think we were able to reliably get SNs for most Sun servers.= We were able to get it for many Linux (x86) servers, but not all. In man= y cases, what was returned was the value of what the "hostid" command retur= ned, just in decimal rather than hex. I don't believe it had anything to d= o with rights; it just appeared that the information either was not availab= le for discovery, or it wasn't running the right command to get it. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslis= T.ORG] On Behalf Of Tomasiewicz, Mike (Information Technology) Sent: Thursday, October 08, 2009 9:38 AM To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery ** Kathy, Yes. Talk to your Unix admins and ensure that the account set up in discov= ery has the necessary rights and path variables set up in order to run the = commands on the Unix servers to gather the information. .:Mike:. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslis= T.ORG] On Behalf Of Kathy Morris Sent: Wednesday, October 07, 2009 2:51 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery ** Is anybody able to get the serial number from UNIX Solaris machines into BM= C's Foundation Discovery? NOTICE: This email message is for the sole use of the intended recipient(s= ) and may contain confidential and privileged information. Any unauthorized= review, use, disclosure or distribution is prohibited. If you are not the = intended recipient, please contact the sender by reply email and destroy al= l copies of the original message. --_000_D6A3C9D35C65C14D8E7B5487609CD2A2128D755ED0MBX01ldschurc_ Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset="ISO-8859-1" http://www.w3.org/TR/REC-html40"; = xmlns:q=3D"http://schemas.xmlsoap.org/soap/envelope/"; xmlns:rtc=3D"http://m= icrosoft.com/officenet/conferencing" xmlns:D=3D"DAV:" xmlns:Repl=3D"http://= schemas.microsoft.com/repl/" xmlns:mt=3D"http://schemas.microsoft.com/share= point/soap/meetings/" xmlns:x2=3D"http://schemas.microsoft.com/office/excel= /2003/xml" xmlns:ppda=3D"http://www.passport.com/NameSpace.xsd"; xmlns:ois= =3D"http://schemas.microsoft.com/sharepoint/soap/ois/"; xmlns:dir=3D"http://= schemas.microsoft.com/sharepoint/soap/directory/" xmlns:ds=3D"http://www.w3= .org/2000/09/xmldsig#" xmlns:dsp=3D"http://schemas.microsoft.com/sharepoint= /dsp" xmlns:udc=3D"http://schemas.microsoft.com/data/udc"; xmlns:xsd=3D"http= ://www.w3.org/2001/XMLSchema" xmlns:sub=3D"http://schemas.microsoft.com/sha= repoint/soap/2002/1/alerts/" xmlns:ec=3D"http://www.w3.org/2001/04/xmlenc#"= xmlns:sp=3D"http://schemas.microsoft.com/sharepoint/"; xmlns:sps=3D"http://= schemas.microsoft.com/sharepoint/soap/" xmlns:xsi=3D"http://www.w3.org/2001= /XMLSchema-instance" xmlns:udcs=3D"http://schemas.microsoft.com/data/udc/so= ap" xmlns:udcxf=3D"http://schemas.microsoft.com/data/udc/xmlfile"; xmlns:udc= p2p=3D"http://schemas.microsoft.com/data/udc/parttopart"; xmlns:wf=3D"http:/= /schemas.microsoft.com/sharepoint/soap/workflow/" xmlns:dsss=3D"http://sche= mas.microsoft.com/office/2006/digsig-setup" xmlns:dssi=3D"http://schemas.mi= crosoft.com/office/2006/digsig" xmlns:mdssi=3D"http://schemas.openxmlformat= s.org/package/2006/digital-signature" xmlns:mver=3D"http://schemas.openxmlf= ormats.org/markup-compatibility/2006" xmlns:m=3D"http://schemas.microsoft.c= om/office/2004/12/omml" xmlns:mrels=3D"http://schemas.openxmlformats.org/pa= ckage/2006/relationships" xmlns:spwp=3D"http://microsoft.com/sharepoint/web= partpages" xmlns:ex12t=3D"http://schemas.microsoft.com/exchange/services/20= 06/types" xmlns:ex12m=3D"http://schemas.microsoft.com/exchange/services/200= 6/messages" xmlns:pptsl=3D"http://schemas.microsoft.com/sharepoint/soap/Sli= deLibrary/" xmlns
Re: BMC Discovery
Kathy, Yes. Talk to your Unix admins and ensure that the account set up in discovery has the necessary rights and path variables set up in order to run the commands on the Unix servers to gather the information. .:Mike:. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Wednesday, October 07, 2009 2:51 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery ** Is anybody able to get the serial number from UNIX Solaris machines into BMC's Foundation Discovery? In a message dated 10/6/2009 3:04:01 P.M. Eastern Daylight Time, tauf.chowdh...@frx.com writes: ** OK. So after you are logged into the Discovery application, how are you setting up the discovery task for UNIX/LINUX? Under Discovery method, are you using telnet or SSH? Are you providing credentials at some point? It sounds like you are doing both a SNMP discovery and something else. The SNMP discovery would give you the hostname by doing a lookup on the IP. Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Tuesday, October 06, 2009 2:50 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery ** I access discovery via Remote Desktop and we access Discovery via SSH. I just log into a gui.bat, give my credentials. Correction - we discover the Linux/Unix server but Discovery does not display the Chassis serial # and the Bios Serial #, the model, manufacturer. The serial # we receive is scrambled. We receive the Name, Class Name, Host Name, via the Discovery tool. In a message dated 10/6/2009 9:57:49 A.M. Eastern Daylight Time, david.da...@navy.mil writes: Please keep in mind if you use Telnet your UNIX credentials are being sent unencrypted (in the clear and readable). -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Chowdhury, Tauf Sent: Monday, October 05, 2009 17:46 To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery What version are you on? You should be able to see it when you set up a Discovery Task. So back to my original question. does your UNIX team block telnet connections and only allow SSH? Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 5:41 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery ** Yes In a message dated 10/5/2009 5:12:40 P.M. Eastern Daylight Time, tauf.chowdh...@frx.com writes: ** When you say BMC Discovery. are you talking about BMC Foundation/Topology Discovery? Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 5:11 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery ** Are you supposed to be able to discover UNIX and Linux with BMC Discovery? In a message dated 10/5/2009 5:08:50 P.M. Eastern Daylight Time, tauf.chowdh...@frx.com writes: ** How are you running the UNIX discovery? Are you using telnet or SSH? If you are using telnet and your UNIX admins have disabled that and only allow SSL connections, then you will not be able to discover those hosts. Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 4:49 PM To: arslist@ARSLIST.ORG Subject: BMC Discovery ** We are on using BMC Discovery - and we are unable to discover Linux, UNIX server info - such as ip address, host name, etc. Is anyone else able to discover Linux and UNIX servers using BMC Discovery Tool? Do we have our environment configured incorrectly? _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibi
Re: BMC Discovery
Is anybody able to get the serial number from UNIX Solaris machines into BMC's Foundation Discovery? In a message dated 10/6/2009 3:04:01 P.M. Eastern Daylight Time, tauf.chowdh...@frx.com writes: ** OK. So after you are logged into the Discovery application, how are you setting up the discovery task for UNIX/LINUX? Under Discovery method, are you using telnet or SSH? Are you providing credentials at some point? It sounds like you are doing both a SNMP discovery and something else. The SNMP discovery would give you the hostname by doing a lookup on the IP. Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Tuesday, October 06, 2009 2:50 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery ** I access discovery via Remote Desktop and we access Discovery via SSH. I just log into a gui.bat, give my credentials. Correction - we discover the Linux/Unix server but Discovery does not display the Chassis serial # and the Bios Serial #, the model, manufacturer. The serial # we receive is scrambled. We receive the Name, Class Name, Host Name, via the Discovery tool. In a message dated 10/6/2009 9:57:49 A.M. Eastern Daylight Time, david.da...@navy.mil writes: Please keep in mind if you use Telnet your UNIX credentials are being sent unencrypted (in the clear and readable). -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Chowdhury, Tauf Sent: Monday, October 05, 2009 17:46 To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery What version are you on? You should be able to see it when you set up a Discovery Task. So back to my original question. does your UNIX team block telnet connections and only allow SSH? Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 5:41 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery ** Yes In a message dated 10/5/2009 5:12:40 P.M. Eastern Daylight Time, tauf.chowdh...@frx.com writes: ** When you say BMC Discovery. are you talking about BMC Foundation/Topology Discovery? Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 5:11 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery ** Are you supposed to be able to discover UNIX and Linux with BMC Discovery? In a message dated 10/5/2009 5:08:50 P.M. Eastern Daylight Time, tauf.chowdh...@frx.com writes: ** How are you running the UNIX discovery? Are you using telnet or SSH? If you are using telnet and your UNIX admins have disabled that and only allow SSL connections, then you will not be able to discover those hosts. Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 4:49 PM To: arslist@ARSLIST.ORG Subject: BMC Discovery ** We are on using BMC Discovery - and we are unable to discover Linux, UNIX server info - such as ip address, host name, etc. Is anyone else able to discover Linux and UNIX servers using BMC Discovery Tool? Do we have our environment configured incorrectly? _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This e-mail and its attachments may contain Forest Laboratories, Inc
Re: BMC Discovery
** Kathy, what make and model of servers are you trying to discover ? Sunfire v440, e25k, etc... -- Sent using BlackBerry From: Action Request System discussion list(ARSList) To: arslist@ARSLIST.ORG Sent: Tue Oct 06 13:49:45 2009 Subject: Re: BMC Discovery I access discovery via Remote Desktop and we access Discovery via SSH. I just log into a gui.bat, give my credentials. Correction - we discover the Linux/Unix server but Discovery does not display the Chassis serial # and the Bios Serial #, the model, manufacturer. The serial # we receive is scrambled. We receive the Name, Class Name, Host Name, via the Discovery tool. In a message dated 10/6/2009 9:57:49 A.M. Eastern Daylight Time, david.da...@navy.mil writes: Please keep in mind if you use Telnet your UNIX credentials are being sent unencrypted (in the clear and readable). -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Chowdhury, Tauf Sent: Monday, October 05, 2009 17:46 To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery What version are you on? You should be able to see it when you set up a Discovery Task. So back to my original question. does your UNIX team block telnet connections and only allow SSH? Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 5:41 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery ** Yes In a message dated 10/5/2009 5:12:40 P.M. Eastern Daylight Time, tauf.chowdh...@frx.com writes: ** When you say BMC Discovery. are you talking about BMC Foundation/Topology Discovery? Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 5:11 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery ** Are you supposed to be able to discover UNIX and Linux with BMC Discovery? In a message dated 10/5/2009 5:08:50 P.M. Eastern Daylight Time, tauf.chowdh...@frx.com writes: ** How are you running the UNIX discovery? Are you using telnet or SSH? If you are using telnet and your UNIX admins have disabled that and only allow SSL connections, then you will not be able to discover those hosts. Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 4:49 PM To: arslist@ARSLIST.ORG Subject: BMC Discovery ** We are on using BMC Discovery - and we are unable to discover Linux, UNIX server info - such as ip address, host name, etc. Is anyone else able to discover Linux and UNIX servers using BMC Discovery Tool? Do we have our environment configured incorrectly? _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachme
Re: BMC Discovery
OK. So after you are logged into the Discovery application, how are you setting up the discovery task for UNIX/LINUX? Under Discovery method, are you using telnet or SSH? Are you providing credentials at some point? It sounds like you are doing both a SNMP discovery and something else. The SNMP discovery would give you the hostname by doing a lookup on the IP. Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Tuesday, October 06, 2009 2:50 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery ** I access discovery via Remote Desktop and we access Discovery via SSH. I just log into a gui.bat, give my credentials. Correction - we discover the Linux/Unix server but Discovery does not display the Chassis serial # and the Bios Serial #, the model, manufacturer. The serial # we receive is scrambled. We receive the Name, Class Name, Host Name, via the Discovery tool. In a message dated 10/6/2009 9:57:49 A.M. Eastern Daylight Time, david.da...@navy.mil writes: Please keep in mind if you use Telnet your UNIX credentials are being sent unencrypted (in the clear and readable). -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Chowdhury, Tauf Sent: Monday, October 05, 2009 17:46 To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery What version are you on? You should be able to see it when you set up a Discovery Task. So back to my original question. does your UNIX team block telnet connections and only allow SSH? Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 5:41 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery ** Yes In a message dated 10/5/2009 5:12:40 P.M. Eastern Daylight Time, tauf.chowdh...@frx.com writes: ** When you say BMC Discovery. are you talking about BMC Foundation/Topology Discovery? Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 5:11 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery ** Are you supposed to be able to discover UNIX and Linux with BMC Discovery? In a message dated 10/5/2009 5:08:50 P.M. Eastern Daylight Time, tauf.chowdh...@frx.com writes: ** How are you running the UNIX discovery? Are you using telnet or SSH? If you are using telnet and your UNIX admins have disabled that and only allow SSL connections, then you will not be able to discover those hosts. Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 4:49 PM To: arslist@ARSLIST.ORG Subject: BMC Discovery ** We are on using BMC Discovery - and we are unable to discover Linux, UNIX server info - such as ip address, host name, etc. Is anyone else able to discover Linux and UNIX servers using BMC Discovery Tool? Do we have our environment configured incorrectly? _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary informati
Re: BMC Discovery
I access discovery via Remote Desktop and we access Discovery via SSH. I just log into a gui.bat, give my credentials. Correction - we discover the Linux/Unix server but Discovery does not display the Chassis serial # and the Bios Serial #, the model, manufacturer. The serial # we receive is scrambled. We receive the Name, Class Name, Host Name, via the Discovery tool. In a message dated 10/6/2009 9:57:49 A.M. Eastern Daylight Time, david.da...@navy.mil writes: Please keep in mind if you use Telnet your UNIX credentials are being sent unencrypted (in the clear and readable). -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Chowdhury, Tauf Sent: Monday, October 05, 2009 17:46 To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery What version are you on? You should be able to see it when you set up a Discovery Task. So back to my original question. does your UNIX team block telnet connections and only allow SSH? Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 5:41 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery ** Yes In a message dated 10/5/2009 5:12:40 P.M. Eastern Daylight Time, tauf.chowdh...@frx.com writes: ** When you say BMC Discovery. are you talking about BMC Foundation/Topology Discovery? Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 5:11 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery ** Are you supposed to be able to discover UNIX and Linux with BMC Discovery? In a message dated 10/5/2009 5:08:50 P.M. Eastern Daylight Time, tauf.chowdh...@frx.com writes: ** How are you running the UNIX discovery? Are you using telnet or SSH? If you are using telnet and your UNIX admins have disabled that and only allow SSL connections, then you will not be able to discover those hosts. Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 4:49 PM To: arslist@ARSLIST.ORG Subject: BMC Discovery ** We are on using BMC Discovery - and we are unable to discover Linux, UNIX server info - such as ip address, host name, etc. Is anyone else able to discover Linux and UNIX servers using BMC Discovery Tool? Do we have our environment configured incorrectly? _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ___
Re: BMC Discovery
Works fine, IT will not use SNMP V3 yet (Still) -- Maybe this 1st Quarter.. Frustration... -- Also the JAVA is beyond EOL ! 1.4.2 On Tue, Oct 6, 2009 at 9:57 AM, Davis, David CTR NAVSURFWARCENDIV Crane, Code 0552 wrote: > Please keep in mind if you use Telnet your UNIX credentials are being sent > unencrypted (in the clear and readable). > > -Original Message- > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of Chowdhury, Tauf > Sent: Monday, October 05, 2009 17:46 > To: arslist@ARSLIST.ORG > Subject: Re: BMC Discovery > > What version are you on? > > You should be able to see it when you set up a Discovery Task. > > So back to my original question. does your UNIX team block telnet > connections and only allow SSH? > > > > Tauf Chowdhury > > Analyst, Service Management > > Office: 631.858.7765 > > Mobile:646.483.2779 > > > > > > > > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of Kathy Morris > Sent: Monday, October 05, 2009 5:41 PM > To: arslist@ARSLIST.ORG > Subject: Re: BMC Discovery > > > > ** > > Yes > > > > In a message dated 10/5/2009 5:12:40 P.M. Eastern Daylight Time, > tauf.chowdh...@frx.com writes: > >** > >When you say BMC Discovery. are you talking about BMC > Foundation/Topology Discovery? > > > >Tauf Chowdhury > >Analyst, Service Management > >Office: 631.858.7765 > >Mobile:646.483.2779 > > > > > > > > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of Kathy Morris >Sent: Monday, October 05, 2009 5:11 PM >To: arslist@ARSLIST.ORG >Subject: Re: BMC Discovery > > > >** > >Are you supposed to be able to discover UNIX and Linux with BMC > Discovery? > > > >In a message dated 10/5/2009 5:08:50 P.M. Eastern Daylight Time, > tauf.chowdh...@frx.com writes: > >** > >How are you running the UNIX discovery? Are you using telnet > or SSH? If you are using telnet and your UNIX admins have disabled that and > only allow SSL connections, then you will not be able to discover those > hosts. > > > >Tauf Chowdhury > >Analyst, Service Management > >Office: 631.858.7765 > >Mobile:646.483.2779 > > > > > > > >From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris >Sent: Monday, October 05, 2009 4:49 PM >To: arslist@ARSLIST.ORG >Subject: BMC Discovery > > > >** > >We are on using BMC Discovery - and we are unable to > discover Linux, UNIX server info - such as ip address, host name, etc. Is > anyone else able to discover Linux and UNIX servers using BMC Discovery > Tool? > > > > > >Do we have our environment configured incorrectly? > > > > > >_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where > the Answers Are"_ > > > > > >This e-mail and its attachments may contain Forest > Laboratories, Inc. proprietary information that is privileged, confidential > or subject to copyright belonging to Forest Laboratories, Inc. This e-mail > is intended solely for the use of the individual or entity to which it is > addressed. If you are not the intended recipient of this e-mail, or the > employee or agent responsible for delivering this e-mail to the intended > recipient, you are hereby notified that any dissemination, distribution, > copying or action taken in relation to the contents of and attachments to > this e-mail is strictly prohibited and may be unlawful. If you have received > this e-mail in error, please notify the sender immediately and permanently > delete the original and any copy of this e-mail and any printout. >_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where > the Answers Are"_ > >_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the > Answers Are"_ > > > > > >This e-mail and its attachments may contain Forest Laboratories, > Inc. proprietary information that is privileged, confidential or subject to > copyright belonging to Forest Laboratories, Inc. This e-mail is intended > solely for the use of the indi
Re: BMC Discovery
Please keep in mind if you use Telnet your UNIX credentials are being sent unencrypted (in the clear and readable). -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Chowdhury, Tauf Sent: Monday, October 05, 2009 17:46 To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery What version are you on? You should be able to see it when you set up a Discovery Task. So back to my original question. does your UNIX team block telnet connections and only allow SSH? Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 5:41 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery ** Yes In a message dated 10/5/2009 5:12:40 P.M. Eastern Daylight Time, tauf.chowdh...@frx.com writes: ** When you say BMC Discovery. are you talking about BMC Foundation/Topology Discovery? Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 5:11 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery ** Are you supposed to be able to discover UNIX and Linux with BMC Discovery? In a message dated 10/5/2009 5:08:50 P.M. Eastern Daylight Time, tauf.chowdh...@frx.com writes: ** How are you running the UNIX discovery? Are you using telnet or SSH? If you are using telnet and your UNIX admins have disabled that and only allow SSL connections, then you will not be able to discover those hosts. Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 4:49 PM To: arslist@ARSLIST.ORG Subject: BMC Discovery ** We are on using BMC Discovery - and we are unable to discover Linux, UNIX server info - such as ip address, host name, etc. Is anyone else able to discover Linux and UNIX servers using BMC Discovery Tool? Do we have our environment configured incorrectly? _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...
Re: BMC Discovery
I have used BMC Foundation to discover several UNIX and Linux boxes successfully! Check your users Guide and note the requirement for UNIX systems. If you have a specific question I would be glad to help. Regards, Dave Davis -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Chowdhury, Tauf Sent: Monday, October 05, 2009 17:13 To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery ** When you say BMC Discovery. are you talking about BMC Foundation/Topology Discovery? Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 5:11 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery ** Are you supposed to be able to discover UNIX and Linux with BMC Discovery? In a message dated 10/5/2009 5:08:50 P.M. Eastern Daylight Time, tauf.chowdh...@frx.com writes: ** How are you running the UNIX discovery? Are you using telnet or SSH? If you are using telnet and your UNIX admins have disabled that and only allow SSL connections, then you will not be able to discover those hosts. Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 4:49 PM To: arslist@ARSLIST.ORG Subject: BMC Discovery ** We are on using BMC Discovery - and we are unable to discover Linux, UNIX server info - such as ip address, host name, etc. Is anyone else able to discover Linux and UNIX servers using BMC Discovery Tool? Do we have our environment configured incorrectly? _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" smime.p7s Description: S/MIME cryptographic signature
Re: BMC Discovery
What version are you on? You should be able to see it when you set up a Discovery Task. So back to my original question… does your UNIX team block telnet connections and only allow SSH? Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 5:41 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery ** Yes In a message dated 10/5/2009 5:12:40 P.M. Eastern Daylight Time, tauf.chowdh...@frx.com writes: ** When you say BMC Discovery… are you talking about BMC Foundation/Topology Discovery? Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 5:11 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery ** Are you supposed to be able to discover UNIX and Linux with BMC Discovery? In a message dated 10/5/2009 5:08:50 P.M. Eastern Daylight Time, tauf.chowdh...@frx.com writes: ** How are you running the UNIX discovery? Are you using telnet or SSH? If you are using telnet and your UNIX admins have disabled that and only allow SSL connections, then you will not be able to discover those hosts. Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 4:49 PM To: arslist@ARSLIST.ORG Subject: BMC Discovery ** We are on using BMC Discovery - and we are unable to discover Linux, UNIX server info - such as ip address, host name, etc. Is anyone else able to discover Linux and UNIX servers using BMC Discovery Tool? Do we have our environment configured incorrectly? _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ** This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended
Re: BMC Discovery
Yes In a message dated 10/5/2009 5:12:40 P.M. Eastern Daylight Time, tauf.chowdh...@frx.com writes: ** When you say BMC Discovery… are you talking about BMC Foundation/Topology Discovery? Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 5:11 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery ** Are you supposed to be able to discover UNIX and Linux with BMC Discovery? In a message dated 10/5/2009 5:08:50 P.M. Eastern Daylight Time, tauf.chowdh...@frx.com writes: ** How are you running the UNIX discovery? Are you using telnet or SSH? If you are using telnet and your UNIX admins have disabled that and only allow SSL connections, then you will not be able to discover those hosts. Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 4:49 PM To: arslist@ARSLIST.ORG Subject: BMC Discovery ** We are on using BMC Discovery - and we are unable to discover Linux, UNIX server info - such as ip address, host name, etc. Is anyone else able to discover Linux and UNIX servers using BMC Discovery Tool? Do we have our environment configured incorrectly? _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: BMC Discovery
When you say BMC Discovery... are you talking about BMC Foundation/Topology Discovery? Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 5:11 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery ** Are you supposed to be able to discover UNIX and Linux with BMC Discovery? In a message dated 10/5/2009 5:08:50 P.M. Eastern Daylight Time, tauf.chowdh...@frx.com writes: ** How are you running the UNIX discovery? Are you using telnet or SSH? If you are using telnet and your UNIX admins have disabled that and only allow SSL connections, then you will not be able to discover those hosts. Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 4:49 PM To: arslist@ARSLIST.ORG Subject: BMC Discovery ** We are on using BMC Discovery - and we are unable to discover Linux, UNIX server info - such as ip address, host name, etc. Is anyone else able to discover Linux and UNIX servers using BMC Discovery Tool? Do we have our environment configured incorrectly? _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ** This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: BMC Discovery
Are you supposed to be able to discover UNIX and Linux with BMC Discovery? In a message dated 10/5/2009 5:08:50 P.M. Eastern Daylight Time, tauf.chowdh...@frx.com writes: ** How are you running the UNIX discovery? Are you using telnet or SSH? If you are using telnet and your UNIX admins have disabled that and only allow SSL connections, then you will not be able to discover those hosts. Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 4:49 PM To: arslist@ARSLIST.ORG Subject: BMC Discovery ** We are on using BMC Discovery - and we are unable to discover Linux, UNIX server info - such as ip address, host name, etc. Is anyone else able to discover Linux and UNIX servers using BMC Discovery Tool? Do we have our environment configured incorrectly? _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: BMC Discovery
How are you running the UNIX discovery? Are you using telnet or SSH? If you are using telnet and your UNIX admins have disabled that and only allow SSL connections, then you will not be able to discover those hosts. Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Monday, October 05, 2009 4:49 PM To: arslist@ARSLIST.ORG Subject: BMC Discovery ** We are on using BMC Discovery - and we are unable to discover Linux, UNIX server info - such as ip address, host name, etc. Is anyone else able to discover Linux and UNIX servers using BMC Discovery Tool? Do we have our environment configured incorrectly? _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ** This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
BMC Discovery
We are on using BMC Discovery - and we are unable to discover Linux, UNIX server info - such as ip address, host name, etc. Is anyone else able to discover Linux and UNIX servers using BMC Discovery Tool? Do we have our environment configured incorrectly? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: JOB Opportunity: BMC Discovery Tool Specialist
** Nicole, The members of ARSlist are Remedy experts, not BMC Discovery. They are completely different technologies that both are BMC products. You will likely have better luck if you post here - http://developer.bmc.com/communities/community/bmcdn_general/employment_opportunities?view=discussions Kelly Deaver kdea...@kellydeaver.com (Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC) Original Message Subject: JOB Opportunity: BMC Discovery Tool SpecialistFrom: "Nicole St.Louis" Date: Tue, March 03, 2009 12:12 pmTo: arslist@ARSLIST.ORG** BMC Discovery Tool Specialist Description: AttivaSoft is an IT Service Management Consultancy and Systems Integrator that focuses on value, speed of delivery, and high performance technology solutions. Our High Performance IT approach combines people, business process and advanced technology solutions. AttivaSoft is looking for a Discovery Tool Specialist with at least 3 -5 years of configuration and installation experience. The Specialist will complete installations of BMC Foundation Discovery and Topology Discovery. This candidate must understand processes, have strategic vision, ability to interview and survey client technical representatives. The candidate must be able to integrate other technology tools to desired software package, develop robust and scalable applications in the desired software platform, and recommend enhancements to client to improve level and quality of service. The Specialist will also provide software installation, design, configuration, testing, and implementation consulting services. Candidate must have good interpersonal skills and the ability to interact well with diverse personalities and working styles. Candidate must have great customer relationship management skills. Candidate will need to interact directly with customers to identify and resolve project issues. Candidate must have a Secret Clearance and be local to the Washington, DC Metro area. As part of the implementation, the consultant will perform the following: Install /Create Discovery Data store Database. Create database instance. Install BMC Foundation Discovery. Install BMC Topology Discovery Install the Java Webstart and JRE(Discovery Client) Configure a Discovery Domain Configure a Discovery Task Configure a UAD scan Configure a Host Scan Configure a network Scan Configure a Asset Scan Create a CMDB Synchronization task Distribute client agent Integrate CMDB Synchronization Task Integrate a Reconciliation Job Migrate Configurations and Integrations Training Sessions Knowledge Transfer AttivaSoft, LLC is a is an Equal Opportunity Employer and does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, non-disqualifying physical or mental disability or any other basis covered by law.AttivaSoft offers a great Total Compensation Package! This position includes a competitive compensation package with strong base salary (commensurate with experience and qualifications). We have a fantastic and generous training and mentoring program for all employees. We also offer a company sponsored 401K Plan, Medical, Dental, Vision, Life Insurance and Short and Long Term Disability Insurance. For more information, please contact Nicole St. Louis, Human Resources Associate, (410) 715-4446 x115 or recruit...@attivasoft.com. www.attivasoft.com Nicole R. St. Louis Human Resources Associate AttivaSoft, LLC 10440 Little Patuxent Parkway, Suite 200 Columbia, MD 21044 (410) 715-4446 x115 www.attivasoft.com __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___
JOB Opportunity: BMC Discovery Tool Specialist
BMC Discovery Tool Specialist Description: AttivaSoft is an IT Service Management Consultancy and Systems Integrator that focuses on value, speed of delivery, and high performance technology solutions. Our High Performance IT approach combines people, business process and advanced technology solutions. AttivaSoft is looking for a Discovery Tool Specialist with at least 3 -5 years of configuration and installation experience. The Specialist will complete installations of BMC Foundation Discovery and Topology Discovery. This candidate must understand processes, have strategic vision, ability to interview and survey client technical representatives. The candidate must be able to integrate other technology tools to desired software package, develop robust and scalable applications in the desired software platform, and recommend enhancements to client to improve level and quality of service. The Specialist will also provide software installation, design, configuration, testing, and implementation consulting services. Candidate must have good interpersonal skills and the ability to interact well with diverse personalities and working styles. Candidate must have great customer relationship management skills. Candidate will need to interact directly with customers to identify and resolve project issues. Candidate must have a Secret Clearance and be local to the Washington, DC Metro area. As part of the implementation, the consultant will perform the following: * Install /Create Discovery Data store Database. * Create database instance. * Install BMC Foundation Discovery. * Install BMC Topology Discovery * Install the Java Webstart and JRE(Discovery Client) * Configure a Discovery Domain * Configure a Discovery Task * Configure a UAD scan * Configure a Host Scan * Configure a network Scan * Configure a Asset Scan * Create a CMDB Synchronization task * Distribute client agent * Integrate CMDB Synchronization Task * Integrate a Reconciliation Job * Migrate Configurations and Integrations * Training Sessions * Knowledge Transfer AttivaSoft, LLC is a is an Equal Opportunity Employer and does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, non-disqualifying physical or mental disability or any other basis covered by law. AttivaSoft offers a great Total Compensation Package! This position includes a competitive compensation package with strong base salary (commensurate with experience and qualifications). We have a fantastic and generous training and mentoring program for all employees. We also offer a company sponsored 401K Plan, Medical, Dental, Vision, Life Insurance and Short and Long Term Disability Insurance. For more information, please contact Nicole St. Louis, Human Resources Associate, (410) 715-4446 x115 or recruit...@attivasoft.com. www.attivasoft.com Nicole R. St. Louis Human Resources Associate AttivaSoft, LLC 10440 Little Patuxent Parkway, Suite 200 Columbia, MD 21044 (410) 715-4446 x115 www.attivasoft.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
Re: question about ITSM Product Catalog based on BMC discovery solution
Hi Fernando, I don't fully understand your issue but am interested in it as we are using BMC Topology Discovery and also wanted to have our own Tier 1-3 values. Did you enable best practice categorisation? We didn't so I have no experience of this in operation. We also don't use Change Management so I don't understand what happened to your categorisation when you installed it. Maybe if you can explain this a different way I might be able to overcome the Monday morning blues and understand your issue! We are using the Product Catalog Alias to convert discovery Tiers. It converts, for example, for Computer System, Harware/Machine/BMC Discovered to Hardware/Server/Physical. Cheers Peter > Hello... > > > > We just installed ITSM 7.0.3 (change management module). We already have > BMC fundation and topology discovery populating the CMDB (2.1) with > configuration items. BMC discovery categorizes all configuration items > discovered and insert that categorization in the attributes Category, > Type, Item of the CMDB forms. > > > > Now that we installed change management, I realized that the ITSM > foundation product catalog is importing that data for the Tier 1, Tier 2 > and Tier 3 categorization. Is there an option in ITSM to avoid this > import? I prefer to have our own product categorization instead the one > BMC Discovery uses. > > > > Regards, > > > > > > Fernando McKay > > SSA sistemas > > ARS 7.1 > > CMDB 2.1 > > ITSM 7.0.3 > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
question about ITSM Product Catalog based on BMC discovery solution
Hello... We just installed ITSM 7.0.3 (change management module). We already have BMC fundation and topology discovery populating the CMDB (2.1) with configuration items. BMC discovery categorizes all configuration items discovered and insert that categorization in the attributes Category, Type, Item of the CMDB forms. Now that we installed change management, I realized that the ITSM foundation product catalog is importing that data for the Tier 1, Tier 2 and Tier 3 categorization. Is there an option in ITSM to avoid this import? I prefer to have our own product categorization instead the one BMC Discovery uses. Regards, Fernando McKay SSA sistemas ARS 7.1 CMDB 2.1 ITSM 7.0.3 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: BMC Discovery Tool
If you're considering a BMC discovery product, I would strongly encourage you to consider using one of the agent-based ones. The cheaper agentless one (Foundation Discovery) is having some issues where we're trying to deploy it. It's not a bad product, but its functionality and flexibility to deal with some data issues are limited. Rick _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn Sent: Tuesday, June 12, 2007 7:52 AM To: arslist@ARSLIST.ORG Subject: Re: BMC Discovery Tool ** It depends. If you're using the CMDB, then it might be worth looking into. If you're not using the CMDB, I wouldn't even consider the BMC Discovery Suite. Additionally, I would look into other vendors that your company may already use and see if they have an interface. If you're running SMS, Landesk, etc. you can probably save money by buying software to connect them rather than a new tool for discovery. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Poston, Lynn Sent: Tuesday, June 12, 2007 9:43 AM To: arslist@ARSLIST.ORG Subject: BMC Discovery Tool ** Listers, Can I get input (pros/cons) on the above and whether it can be used with homegrown apps.? We are looking for a discovery tool and were wondering if this can be used without using Remedys OOB suite. Any and all input is appreciated. ARS 6.3 patch 20 Oracle 9.2 AIX 5.2 Thanks, Lynn Graybar Electric Co. __20060125___This posting was submitted with HTML in it___ The information in this e-mail, and any files transmitted with it, is intended for the exclusive use of the recipient(s) to which it is addressed and may contain confidential, proprietary or privileged information. If you are not an intended recipient, you have received this transmission in error and any use, review, dissemination, distribution, printing or copying of this information is strictly prohibited. If you have received this e-mail in error, please notify the sender immediately of the erroneous transmission by reply e-mail, immediately delete this e-mail and all electronic copies of it from your system and destroy any hard copies of it that you may have made. Thank you. __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: BMC Discovery Tool
It depends. If you're using the CMDB, then it might be worth looking into. If you're not using the CMDB, I wouldn't even consider the BMC Discovery Suite. Additionally, I would look into other vendors that your company may already use and see if they have an interface. If you're running SMS, Landesk, etc. you can probably save money by buying software to connect them rather than a new tool for discovery. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Poston, Lynn Sent: Tuesday, June 12, 2007 9:43 AM To: arslist@ARSLIST.ORG Subject: BMC Discovery Tool ** Listers, Can I get input (pros/cons) on the above and whether it can be used with homegrown apps.? We are looking for a discovery tool and were wondering if this can be used without using Remedys OOB suite. Any and all input is appreciated. ARS 6.3 patch 20 Oracle 9.2 AIX 5.2 Thanks, Lynn Graybar Electric Co. __20060125___This posting was submitted with HTML in it___ The information in this e-mail, and any files transmitted with it, is intended for the exclusive use of the recipient(s) to which it is addressed and may contain confidential, proprietary or privileged information. If you are not an intended recipient, you have received this transmission in error and any use, review, dissemination, distribution, printing or copying of this information is strictly prohibited. If you have received this e-mail in error, please notify the sender immediately of the erroneous transmission by reply e-mail, immediately delete this e-mail and all electronic copies of it from your system and destroy any hard copies of it that you may have made. Thank you. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
BMC Discovery Tool
Listers, Can I get input (pros/cons) on the above and whether it can be used with homegrown apps.? We are looking for a discovery tool and were wondering if this can be used without using Remedys OOB suite. Any and all input is appreciated. ARS 6.3 patch 20 Oracle 9.2 AIX 5.2 Thanks, Lynn Graybar Electric Co. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: BMC Discovery Suite
Title: BMC Discovery Suite ** For a competitor, try FrontRange ITSM if you want. The problem may be that it shows very well, and has a couple of very nice features that Remedy doesn't have, but the engineering and support underneath it is not nearly as good as ARS. Also, don't even try to get expert help from their techies - there's like two of them, and they're stretched very thin. Price is similar to Remedy. So I'd use them as a comparison if your management understands that how things work is more important than how they look. Rick From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, ShawnSent: Monday, October 23, 2006 6:12 AMTo: arslist@ARSLIST.ORGSubject: BMC Discovery Suite ** Hello folks, My company is looking into using the BMC Discovery Suite (Foundation, Topology, Configuration) to populate our CMDB and leverage that for our ITSM applications. I'm wondering if any of you have experience with it and what your general opinion is. Additionally, do any of you know of any competitors of Remedy for AR System and ITSM that are out there. I need to be able to show my management that the Remedy suite of products are the best (and they are, in my experience), but the only real competitor in the same space that I am aware of is CA, which is nowhere near as good as ITSM. Thanks, Shawn Pierson The information in this e-mail, and any files transmitted with it, is intended for the exclusive use of the recipient(s) to which it is addressed and may contain confidential, proprietary or privileged information. If you are not an intended recipient, you have received this transmission in error and any use, review, dissemination, distribution, printing or copying of this information is strictly prohibited. If you have received this e-mail in error, please notify the sender immediately of the erroneous transmission by reply e-mail, immediately delete this e-mail and all electronic copies of it from your system and destroy any hard copies of it that you may have made. Thank you. __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___
BMC Discovery Suite
Title: BMC Discovery Suite ** Hello folks, My company is looking into using the BMC Discovery Suite (Foundation, Topology, Configuration) to populate our CMDB and leverage that for our ITSM applications. I'm wondering if any of you have experience with it and what your general opinion is. Additionally, do any of you know of any competitors of Remedy for AR System and ITSM that are out there. I need to be able to show my management that the Remedy suite of products are the best (and they are, in my experience), but the only real competitor in the same space that I am aware of is CA, which is nowhere near as good as ITSM. Thanks, Shawn Pierson The information in this e-mail, and any files transmitted with it, is intended for the exclusive use of the recipient(s) to which it is addressed and may contain confidential, proprietary or privileged information. If you are not an intended recipient, you have received this transmission in error and any use, review, dissemination, distribution, printing or copying of this information is strictly prohibited. If you have received this e-mail in error, please notify the sender immediately of the erroneous transmission by reply e-mail, immediately delete this e-mail and all electronic copies of it from your system and destroy any hard copies of it that you may have made. Thank you. __20060125___This posting was submitted with HTML in it___