Re: BMC KB site - now 100% less useful than before!
RE: BMC KB site - now 100% less useful than before!Well, this message should be dated from the time of the Remedy assets aquisition from Peregrine and consequent merging of the kb's together with the old BMC products, e.g. quite some time ago. Regards, Nicky Madjarov phone: 973-202-4278 Find out how to bust your AR System performance @ http://www.SpeedUpARS.com - Original Message - From: Walters, Mark Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Sent: Thursday, June 04, 2009 8:56 AM Subject: Re: BMC KB site - now 100% less useful than before! ** BMC are aware that there is a problem with KB searches at the moment - this is from the support web site; Latest Support News We are currently experiencing technical difficulties with our Knowledge Base Search functionality, which is causing inconsistent search results to be returned. We apologize for the inconvenience and are working to resolve the problem as quickly as possible. Mark From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rodriguez, Rafael J x23718 Sent: 04 June 2009 13:54 To: arslist@ARSLIST.ORG Subject: Re: BMC KB site - now 100% less useful than before! ** THIS IS SO TRUE! I hardly search KB on BMC site anymore as it never gives you a direct result. -Rafael -- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Sanford, Claire Sent: Wednesday, June 03, 2009 4:01 PM To: arslist@ARSLIST.ORG Subject: Re: BMC KB site - now 100% less useful than before! I so agree! I did a search on "ARERR" and it returned 3 articles! It is a loose situation! They may lose too!! I searched archives of the list and found a conversation regarding my problem from 2006 that was more helpful. It didn't answer the problem, but it at least pointed me in the right direction. -- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault Sent: Wednesday, June 03, 2009 2:11 PM To: arslist@ARSLIST.ORG Subject: Re: BMC KB site - now 100% less useful than before! ** All this is to the detriment of BMC support itself, because the KB isn't working now (and before this problem, it was not very good anyway), so we'll have to keep submitting more tickets to BMC support for things that we should be able to find in the KB in the first place. This in turn may raise support fees, or at least eats into R&D dollars. It's a loose-loose situation for everybody -Guillaume -Original Message- From: Action Request System discussion list(ARSList) on behalf of Rick Cook Sent: Wed 06/03/09 2:12 PM To: arslist@ARSLIST.ORG Subject: BMC KB site - now 100% less useful than before! I can't even search for something like "license" and get even ONE result, despite leaving the search criteria wide open. I need some information that I know is (was?) probably out there, but I can't get to it since they "upgraded" the site recently. Does anyone have any idea who to contact about this? There is no "Contact the webmaster" or some such on the page, either. Rick ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This message and any attachments are intended only for the use of the addressee andmay contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of theintended recipient, you are hereby notified that any dissemination of thiscommunication is strictly prohibited. If you have received this communication inerror, please notify us immediately by e-mail and delete the message and anyattachments from your system. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"__Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: BMC KB site - now 100% less useful than before!
There is a utility on http://arswiki.org/projects/dotnetutil called ARS_KBImport. It is used to download and import KB articles into a Remedy form. From there you can perform regular Remedy searches. Since BMC changed their URL format (ie. http://rkm.bmc.com/rkm/viewdoc.jsp?doc=KM-01001282) the utility will need to be updated to accommodate.If anyone wants to update it, it's open source and written in .Net. HTH -- Stephen Remedy Skilled Professional On Thu, Jun 4, 2009 at 11:00 AM, Tami Palacky wrote: > i have never had success with KB searches on the BMC website and that > is why i rarely use it. > > On Jun 4, 8:53 am, "Rodriguez, Rafael J x23718" > wrote: > > THIS IS SO TRUE! I hardly search KB on BMC site anymore as it never > > gives you a direct result. > > > > -Rafael > > > > > > > > From: Action Request System discussion list(ARSList) > > [mailto:arsl...@arslist.org] On Behalf Of Sanford, Claire > > Sent: Wednesday, June 03, 2009 4:01 PM > > To: arsl...@arslist.org > > Subject: Re: BMC KB site - now 100% less useful than before! > > > > I so agree! I did a search on "ARERR" and it returned 3 articles! > > > > It is a loose situation! They may lose too!! > > > > I searched archives of the list and found a conversation regarding my > > problem from 2006 that was more helpful. It didn't answer the problem, > > but it at least pointed me in the right direction. > > > > > > > > From: Action Request System discussion list(ARSList) > > [mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault > > Sent: Wednesday, June 03, 2009 2:11 PM > > To: arsl...@arslist.org > > Subject: Re: BMC KB site - now 100% less useful than before! > > > > ** > > > > All this is to the detriment of BMC support itself, because the KB isn't > > working now (and before this problem, it was not very good anyway), so > > we'll have to keep submitting more tickets to BMC support for things > > that we should be able to find in the KB in the first place. This in > > turn may raise support fees, or at least eats into R&D dollars. It's a > > loose-loose situation for everybody > > > > -Guillaume > > > > > > > > -Original Message- > > From: Action Request System discussion list(ARSList) on behalf of Rick > > > > Cook > > Sent: Wed 06/03/09 2:12 PM > > To: arsl...@arslist.org > > Subject: BMC KB site - now 100% less useful than before! > > > > I can't even search for something like "license" and get even ONE > > result, > > despite leaving the search criteria wide open. I need some information > > that > > I know is (was?) probably out there, but I can't get to it since they > > "upgraded" the site recently. > > > > Does anyone have any idea who to contact about this? There is no > > "Contact > > the webmaster" or some such on the page, either. > > > > Rick > > > > > > ___ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > Platinum > > Sponsor:rmisoluti...@verizon.netARSlist: > > "Where the Answers > > Are" > > > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > > Are"_ > > > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > > Are"_ > > > > This message and any attachments are intended only for the use of the > addressee and > > may contain information that is privileged and confidential. If the > reader of the > > message is not the intended recipient or an authorized representative of > the > > intended recipient, you are hereby notified that any dissemination of > this > > communication is strictly prohibited. If you have received this > communication in > > error, please notify us immediately by e-mail and delete the message and > any > > attachments from your system. > > > > > ___ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > Platinum > > Sponsor:rmisoluti...@verizon.netARSlist: > > "Where the Answers Are"- Hide quoted text - > > > > - Show quoted text - > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.netARSlist: > "Where the Answers Are" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: BMC KB site - now 100% less useful than before!
i have never had success with KB searches on the BMC website and that is why i rarely use it. On Jun 4, 8:53 am, "Rodriguez, Rafael J x23718" wrote: > THIS IS SO TRUE! I hardly search KB on BMC site anymore as it never > gives you a direct result. > > -Rafael > > > > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Sanford, Claire > Sent: Wednesday, June 03, 2009 4:01 PM > To: arsl...@arslist.org > Subject: Re: BMC KB site - now 100% less useful than before! > > I so agree! I did a search on "ARERR" and it returned 3 articles! > > It is a loose situation! They may lose too!! > > I searched archives of the list and found a conversation regarding my > problem from 2006 that was more helpful. It didn't answer the problem, > but it at least pointed me in the right direction. > > > > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault > Sent: Wednesday, June 03, 2009 2:11 PM > To: arsl...@arslist.org > Subject: Re: BMC KB site - now 100% less useful than before! > > ** > > All this is to the detriment of BMC support itself, because the KB isn't > working now (and before this problem, it was not very good anyway), so > we'll have to keep submitting more tickets to BMC support for things > that we should be able to find in the KB in the first place. This in > turn may raise support fees, or at least eats into R&D dollars. It's a > loose-loose situation for everybody > > -Guillaume > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) on behalf of Rick > > Cook > Sent: Wed 06/03/09 2:12 PM > To: arsl...@arslist.org > Subject: BMC KB site - now 100% less useful than before! > > I can't even search for something like "license" and get even ONE > result, > despite leaving the search criteria wide open. I need some information > that > I know is (was?) probably out there, but I can't get to it since they > "upgraded" the site recently. > > Does anyone have any idea who to contact about this? There is no > "Contact > the webmaster" or some such on the page, either. > > Rick > > > ___ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers > Are" > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > > This message and any attachments are intended only for the use of the > addressee and > may contain information that is privileged and confidential. If the reader of > the > message is not the intended recipient or an authorized representative of the > intended recipient, you are hereby notified that any dissemination of this > communication is strictly prohibited. If you have received this communication > in > error, please notify us immediately by e-mail and delete the message and any > attachments from your system. > > ___ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"- > Hide quoted text - > > - Show quoted text - ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: BMC KB site - now 100% less useful than before!
True, Mark, and I understand that the core issue is with a non-BMC component. But wasn't the announcement posted days after the issue was known? And if the ETA is still unknown, is rolling back to the prior version an option until then? It is what BMC's customers do all the time when their testing misses something. Rick -Original Message- From: "Walters, Mark" Date: Thu, 4 Jun 2009 14:56:43 To: Subject: Re: BMC KB site - now 100% less useful than before! BMC are aware that there is a problem with KB searches at the moment - this is from the support web site; Latest Support News We are currently experiencing technical difficulties with our Knowledge Base Search functionality, which is causing inconsistent search results to be returned. We apologize for the inconvenience and are working to resolve the problem as quickly as possible. Mark From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rodriguez, Rafael J x23718 Sent: 04 June 2009 13:54 To: arslist@ARSLIST.ORG Subject: Re: BMC KB site - now 100% less useful than before! ** THIS IS SO TRUE! I hardly search KB on BMC site anymore as it never gives you a direct result. -Rafael From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Sanford, Claire Sent: Wednesday, June 03, 2009 4:01 PM To: arslist@ARSLIST.ORG Subject: Re: BMC KB site - now 100% less useful than before! I so agree! I did a search on "ARERR" and it returned 3 articles! It is a loose situation! They may lose too!! I searched archives of the list and found a conversation regarding my problem from 2006 that was more helpful. It didn't answer the problem, but it at least pointed me in the right direction. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault Sent: Wednesday, June 03, 2009 2:11 PM To: arslist@ARSLIST.ORG Subject: Re: BMC KB site - now 100% less useful than before! ** All this is to the detriment of BMC support itself, because the KB isn't working now (and before this problem, it was not very good anyway), so we'll have to keep submitting more tickets to BMC support for things that we should be able to find in the KB in the first place. This in turn may raise support fees, or at least eats into R&D dollars. It's a loose-loose situation for everybody -Guillaume -Original Message- From: Action Request System discussion list(ARSList) on behalf of Rick Cook Sent: Wed 06/03/09 2:12 PM To: arslist@ARSLIST.ORG Subject: BMC KB site - now 100% less useful than before! I can't even search for something like "license" and get even ONE result, despite leaving the search criteria wide open. I need some information that I know is (was?) probably out there, but I can't get to it since they "upgraded" the site recently. Does anyone have any idea who to contact about this? There is no "Contact the webmaster" or some such on the page, either. Rick ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: BMC KB site - now 100% less useful than before!
BMC are aware that there is a problem with KB searches at the moment - this is from the support web site; Latest Support News We are currently experiencing technical difficulties with our Knowledge Base Search functionality, which is causing inconsistent search results to be returned. We apologize for the inconvenience and are working to resolve the problem as quickly as possible. Mark From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rodriguez, Rafael J x23718 Sent: 04 June 2009 13:54 To: arslist@ARSLIST.ORG Subject: Re: BMC KB site - now 100% less useful than before! ** THIS IS SO TRUE! I hardly search KB on BMC site anymore as it never gives you a direct result. -Rafael From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Sanford, Claire Sent: Wednesday, June 03, 2009 4:01 PM To: arslist@ARSLIST.ORG Subject: Re: BMC KB site - now 100% less useful than before! I so agree! I did a search on "ARERR" and it returned 3 articles! It is a loose situation! They may lose too!! I searched archives of the list and found a conversation regarding my problem from 2006 that was more helpful. It didn't answer the problem, but it at least pointed me in the right direction. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault Sent: Wednesday, June 03, 2009 2:11 PM To: arslist@ARSLIST.ORG Subject: Re: BMC KB site - now 100% less useful than before! ** All this is to the detriment of BMC support itself, because the KB isn't working now (and before this problem, it was not very good anyway), so we'll have to keep submitting more tickets to BMC support for things that we should be able to find in the KB in the first place. This in turn may raise support fees, or at least eats into R&D dollars. It's a loose-loose situation for everybody -Guillaume -Original Message- From: Action Request System discussion list(ARSList) on behalf of Rick Cook Sent: Wed 06/03/09 2:12 PM To: arslist@ARSLIST.ORG Subject: BMC KB site - now 100% less useful than before! I can't even search for something like "license" and get even ONE result, despite leaving the search criteria wide open. I need some information that I know is (was?) probably out there, but I can't get to it since they "upgraded" the site recently. Does anyone have any idea who to contact about this? There is no "Contact the webmaster" or some such on the page, either. Rick ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: BMC KB site - now 100% less useful than before!
THIS IS SO TRUE! I hardly search KB on BMC site anymore as it never gives you a direct result. -Rafael From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Sanford, Claire Sent: Wednesday, June 03, 2009 4:01 PM To: arslist@ARSLIST.ORG Subject: Re: BMC KB site - now 100% less useful than before! I so agree! I did a search on "ARERR" and it returned 3 articles! It is a loose situation! They may lose too!! I searched archives of the list and found a conversation regarding my problem from 2006 that was more helpful. It didn't answer the problem, but it at least pointed me in the right direction. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault Sent: Wednesday, June 03, 2009 2:11 PM To: arslist@ARSLIST.ORG Subject: Re: BMC KB site - now 100% less useful than before! ** All this is to the detriment of BMC support itself, because the KB isn't working now (and before this problem, it was not very good anyway), so we'll have to keep submitting more tickets to BMC support for things that we should be able to find in the KB in the first place. This in turn may raise support fees, or at least eats into R&D dollars. It's a loose-loose situation for everybody -Guillaume -Original Message- From: Action Request System discussion list(ARSList) on behalf of Rick Cook Sent: Wed 06/03/09 2:12 PM To: arslist@ARSLIST.ORG Subject: BMC KB site - now 100% less useful than before! I can't even search for something like "license" and get even ONE result, despite leaving the search criteria wide open. I need some information that I know is (was?) probably out there, but I can't get to it since they "upgraded" the site recently. Does anyone have any idea who to contact about this? There is no "Contact the webmaster" or some such on the page, either. Rick ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: BMC KB site - now 100% less useful than before!
I so agree! I did a search on "ARERR" and it returned 3 articles! It is a loose situation! They may lose too!! I searched archives of the list and found a conversation regarding my problem from 2006 that was more helpful. It didn't answer the problem, but it at least pointed me in the right direction. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault Sent: Wednesday, June 03, 2009 2:11 PM To: arslist@ARSLIST.ORG Subject: Re: BMC KB site - now 100% less useful than before! ** All this is to the detriment of BMC support itself, because the KB isn't working now (and before this problem, it was not very good anyway), so we'll have to keep submitting more tickets to BMC support for things that we should be able to find in the KB in the first place. This in turn may raise support fees, or at least eats into R&D dollars. It's a loose-loose situation for everybody -Guillaume -Original Message- From: Action Request System discussion list(ARSList) on behalf of Rick Cook Sent: Wed 06/03/09 2:12 PM To: arslist@ARSLIST.ORG Subject: BMC KB site - now 100% less useful than before! I can't even search for something like "license" and get even ONE result, despite leaving the search criteria wide open. I need some information that I know is (was?) probably out there, but I can't get to it since they "upgraded" the site recently. Does anyone have any idea who to contact about this? There is no "Contact the webmaster" or some such on the page, either. Rick ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: BMC KB site - now 100% less useful than before!
All this is to the detriment of BMC support itself, because the KB isn't working now (and before this problem, it was not very good anyway), so we'll have to keep submitting more tickets to BMC support for things that we should be able to find in the KB in the first place. This in turn may raise support fees, or at least eats into R&D dollars. It's a loose-loose situation for everybody -Guillaume -Original Message- From: Action Request System discussion list(ARSList) on behalf of Rick Cook Sent: Wed 06/03/09 2:12 PM To: arslist@ARSLIST.ORG Subject: BMC KB site - now 100% less useful than before! I can't even search for something like "license" and get even ONE result, despite leaving the search criteria wide open. I need some information that I know is (was?) probably out there, but I can't get to it since they "upgraded" the site recently. Does anyone have any idea who to contact about this? There is no "Contact the webmaster" or some such on the page, either. Rick ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: BMC KB site - now 100% less useful than before!
I saw that the other day when I was looking for some info on the CAI. It looks like something has been updated or changed, but not sure what. Maybe a search on the kb will help. And 100% of zero is less then zero, since the return is not correct. hbr On Wed, Jun 3, 2009 at 2:35 PM, Drew Shuller wrote: > Rick, how do you figure 100% of zero? > > Drew > > > I can't even search for something like "license" and get even ONE result, > > despite leaving the search criteria wide open. I need some information > > that > > I know is (was?) probably out there, but I can't get to it since they > > "upgraded" the site recently. > > > > Does anyone have any idea who to contact about this? There is no > "Contact > > the webmaster" or some such on the page, either. > > > > Rick > > > > > ___ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum > > Sponsor:rmisoluti...@verizon.netARSlist: > > "Where the Answers Are" > > > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.netARSlist: > "Where the Answers Are" > -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: BMC KB site - now 100% less useful than before!
Rick, how do you figure 100% of zero? Drew > I can't even search for something like "license" and get even ONE result, > despite leaving the search criteria wide open. I need some information > that > I know is (was?) probably out there, but I can't get to it since they > "upgraded" the site recently. > > Does anyone have any idea who to contact about this? There is no "Contact > the webmaster" or some such on the page, either. > > Rick > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
BMC KB site - now 100% less useful than before!
I can't even search for something like "license" and get even ONE result, despite leaving the search criteria wide open. I need some information that I know is (was?) probably out there, but I can't get to it since they "upgraded" the site recently. Does anyone have any idea who to contact about this? There is no "Contact the webmaster" or some such on the page, either. Rick ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
