Re: Caught Exception Object Expected - 7.6.04 Mid-tier Patches, patches, patches!

2012-08-15 Thread Sanford, Claire
I had so many issues with the patch that I was given.  Fonts changed, more 
Caught Exception Errors than I have had before, fields not populating, fields 
moving.

I went looking and then checked with Support and downloaded the most recent 
patch dated August 10th(MT_7604SP3_2012AUG10_CU_ALL.ZIP).  So far (just one 
day).  No errors and people are reporting speed they have not seen since we 
moved from a thick client.  None of the problems occurred on my Test server.  
They only happened on my Prod server.

My regular work queue is behind, the last bit of stuff to move over from 6.3 is 
behind, the next phase of the project is starting and I am so far in the 
weeds!!  Calgon take me away!!



ITSM 7.6.04 SP2
ARS 7.6.04 SP3
Oracle
Win 2008 Server

Claire Sanford 
Information Systems Division 
Memorial Hermann Healthcare System
claire.sanf...@memorialhermann.org 

Claire
--
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ortega, Jesus A
Sent: Thursday, August 02, 2012 5:06 PM
To: arslist@ARSLIST.ORG
Subject: Re: Caught Exception Object Expected - 7.6.04 Mid-tier

** 
I tried to flush the cache several times. I even tried to delete the cache 
files manually in the mid-tier cache directory and on the Tomcat Catalina 
working directory. It did not help. Fiddler does not capture anything either. I 
was told by Claire Sanford that there is a new mid-tier patch that just came 
out for 7.6.04 SP3. I just downloaded it and plan to try it in my dev 
environment. The weird thing is that the development environment shows no signs 
of problems. It is just the production one. Then again, Dev is just a straight 
one mid-tier and one app server configuration. 



Jesus Ortega
Senior II, Implementation Engineer 
LyondellBasell Industries
Office: 713 309-4914
Cell:    281 546-0735


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Re: Caught Exception Object Expected - 7.6.04 Mid-tier Patches, patches, patches!

2012-08-15 Thread ravi rai

Claire 
Which patch did you installed before the current Aug patch ? Was it 
MT_7604SP3_2012JUL26_CU_ALL
 
Regards
Ravi 
 

> Date: Wed, 15 Aug 2012 15:33:45 +
> From: claire.sanf...@memorialhermann.org
> Subject: Re: Caught Exception Object Expected - 7.6.04 Mid-tier Patches, 
> patches, patches!
> To: arslist@ARSLIST.ORG
> 
> I had so many issues with the patch that I was given. Fonts changed, more 
> Caught Exception Errors than I have had before, fields not populating, fields 
> moving.
> 
> I went looking and then checked with Support and downloaded the most recent 
> patch dated August 10th (MT_7604SP3_2012AUG10_CU_ALL.ZIP). So far (just one 
> day). No errors and people are reporting speed they have not seen since we 
> moved from a thick client. None of the problems occurred on my Test server. 
> They only happened on my Prod server.
> 
> My regular work queue is behind, the last bit of stuff to move over from 6.3 
> is behind, the next phase of the project is starting and I am so far in the 
> weeds!! Calgon take me away!!
> 
> 
> 
> ITSM 7.6.04 SP2
> ARS 7.6.04 SP3
> Oracle
> Win 2008 Server
> 
> Claire Sanford 
> Information Systems Division 
> Memorial Hermann Healthcare System
> claire.sanf...@memorialhermann.org 
> 
> Claire
> --
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Ortega, Jesus A
> Sent: Thursday, August 02, 2012 5:06 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Caught Exception Object Expected - 7.6.04 Mid-tier
> 
> ** 
> I tried to flush the cache several times. I even tried to delete the cache 
> files manually in the mid-tier cache directory and on the Tomcat Catalina 
> working directory. It did not help. Fiddler does not capture anything either. 
> I was told by Claire Sanford that there is a new mid-tier patch that just 
> came out for 7.6.04 SP3. I just downloaded it and plan to try it in my dev 
> environment. The weird thing is that the development environment shows no 
> signs of problems. It is just the production one. Then again, Dev is just a 
> straight one mid-tier and one app server configuration. 
> 
> 
> 
> Jesus Ortega
> Senior II, Implementation Engineer 
> LyondellBasell Industries
> Office: 713 309-4914
> Cell:281 546-0735
> 
> 
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
  
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Re: Caught Exception Object Expected - 7.6.04 Mid-tier Patches, patches, patches!

2012-08-16 Thread Sanford, Claire
Ravi,

I first installed "MT_7604SP3_2012JUL07_CU_ALL.zip"

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of ravi rai
Sent: Wednesday, August 15, 2012 12:07 PM
To: arslist@ARSLIST.ORG
Subject: Re: Caught Exception Object Expected - 7.6.04 Mid-tier Patches, 
patches, patches!

**
Claire
Which patch did you installed before the current Aug patch ? Was it 
MT_7604SP3_2012JUL26_CU_ALL

Regards
Ravi

> Date: Wed, 15 Aug 2012 15:33:45 +
> From: 
> claire.sanf...@memorialhermann.org<mailto:claire.sanf...@memorialhermann.org>
> Subject: Re: Caught Exception Object Expected - 7.6.04 Mid-tier Patches, 
> patches, patches!
> To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
>
> I had so many issues with the patch that I was given. Fonts changed, more 
> Caught Exception Errors than I have had before, fields not populating, fields 
> moving.
>
> I went looking and then checked with Support and downloaded the most recent 
> patch dated August 10th (MT_7604SP3_2012AUG10_CU_ALL.ZIP). So far (just one 
> day). No errors and people are reporting speed they have not seen since we 
> moved from a thick client. None of the problems occurred on my Test server. 
> They only happened on my Prod server.
>
> My regular work queue is behind, the last bit of stuff to move over from 6.3 
> is behind, the next phase of the project is starting and I am so far in the 
> weeds!! Calgon take me away!!
>
>
>
> ITSM 7.6.04 SP2
> ARS 7.6.04 SP3
> Oracle
> Win 2008 Server
>
> Claire Sanford
> Information Systems Division
> Memorial Hermann Healthcare System
> claire.sanf...@memorialhermann.org<mailto:claire.sanf...@memorialhermann.org>
>
> Claire
> --
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG]<mailto:[mailto:arslist@ARSLIST.ORG]> On Behalf 
> Of Ortega, Jesus A
> Sent: Thursday, August 02, 2012 5:06 PM
> To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
> Subject: Re: Caught Exception Object Expected - 7.6.04 Mid-tier
>
> **
> I tried to flush the cache several times. I even tried to delete the cache 
> files manually in the mid-tier cache directory and on the Tomcat Catalina 
> working directory. It did not help. Fiddler does not capture anything either. 
> I was told by Claire Sanford that there is a new mid-tier patch that just 
> came out for 7.6.04 SP3. I just downloaded it and plan to try it in my dev 
> environment. The weird thing is that the development environment shows no 
> signs of problems. It is just the production one. Then again, Dev is just a 
> straight one mid-tier and one app server configuration.
>
>
>
> Jesus Ortega
> Senior II, Implementation Engineer
> LyondellBasell Industries
> Office: 713 309-4914
> Cell:281 546-0735
> 
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at 
> www.arslist.org<http://www.arslist.org>
> attend wwrug12 www.wwrug12.com<http://www.wwrug12.com> ARSList: "Where the 
> Answers Are"
_attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers 
Are"_

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