Re: Help with ODBC driver with ARS client 7.1 and Win 7 (fixed)
Thank you very much to everyone that provided ideas for me to try. Special thanks to Kim who provided this fix. It did exactly what I wanted to. If you are using the 64 bit version – you can try this to configure the ODBC driver. It worked for our 64 bit Vista and 7 installs. Go to C:\Windows\SysWOW64 and right click on odbcad32.exe and run as administrator. This lets you enter the server. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of David Levenseller Sent: Wednesday, January 20, 2010 4:53 PM To: arslist@ARSLIST.ORG Subject: Help with ODBC driver with ARS client 7.1 and Win 7 ** Hello, Is anyone out there running the ARS User Client 7.1.00 with Windows 7? I was able to get it installed ok but I can't seem the get the ODBC driver to work. I want to install Crystal Reports 10 so I can run reports again. I worked back when I had Vista. Any thoughts or suggestions? Thanks David Levenseller University of North Dakota Help Center Leader davidlevensel...@mail.und.nodak.edu Voice (701)777-2380 FAX (701)777-3978 _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ Please consider the environment before printing this e-mail. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: Help with ODBC driver with ARS client 7.1 and Win 7
If you are using the 64 bit version - you can try this to configure the ODBC driver. It worked for our 64 bit Vista and 7 installs. Go to C:\Windows\SysWOW64 and right click on odbcad32.exe and run as administrator. This lets you enter the server. Kim Olds AACPS Phone 410-222-5254 Fax 410-222-5611 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of David Levenseller Sent: Wednesday, January 20, 2010 4:53 PM To: arslist@ARSLIST.ORG Subject: Help with ODBC driver with ARS client 7.1 and Win 7 ** Hello, Is anyone out there running the ARS User Client 7.1.00 with Windows 7? I was able to get it installed ok but I can't seem the get the ODBC driver to work. I want to install Crystal Reports 10 so I can run reports again. I worked back when I had Vista. Any thoughts or suggestions? Thanks David Levenseller University of North Dakota Help Center Leader davidlevensel...@mail.und.nodak.edu Voice (701)777-2380 FAX (701)777-3978 _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ Please consider the environment before printing this e-mail. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: Help with ODBC driver with ARS client 7.1 and Win 7
Try to create your own ODBC, which would fix the direction hopefully. Thanks & Regards, Mahendra Mahalkar On Thu, Jan 21, 2010 at 3:40 AM, jham36 wrote: > The compatibility matrix for 7.1 only mentions support for XP and > Vista. You should try the 7.5 user tool. That is supported for > Windows 7 and will work against a 7.1 server. > > James > > On Jan 20, 4:53 pm, David Levenseller > wrote: > > Hello, > > > > Is anyone out there running the ARS User Client 7.1.00 with Windows 7? I > was able to get it installed ok but I can't seem the get the ODBC driver to > work. > > > > I want to install Crystal Reports 10 so I can run reports again. I > worked back when I had Vista. > > > > Any thoughts or suggestions? > > > > Thanks > > > > David Levenseller > > University of North Dakota > > Help Center Leader > > davidlevensel...@mail.und.nodak.edu > > Voice (701)777-2380 > > FAX (701)777-3978 > > > > > ___ > > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > Platinum > > Sponsor:rmisoluti...@verizon.netARSlist: > > "Where the Answers Are" > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.netARSlist: > "Where the Answers Are" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: Help with ODBC driver with ARS client 7.1 and Win 7
The compatibility matrix for 7.1 only mentions support for XP and Vista. You should try the 7.5 user tool. That is supported for Windows 7 and will work against a 7.1 server. James On Jan 20, 4:53 pm, David Levenseller wrote: > Hello, > > Is anyone out there running the ARS User Client 7.1.00 with Windows 7? I was > able to get it installed ok but I can't seem the get the ODBC driver to work. > > I want to install Crystal Reports 10 so I can run reports again. I worked > back when I had Vista. > > Any thoughts or suggestions? > > Thanks > > David Levenseller > University of North Dakota > Help Center Leader > davidlevensel...@mail.und.nodak.edu > Voice (701)777-2380 > FAX (701)777-3978 > > ___ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: Help with ODBC driver with ARS client 7.1 and Win 7
Make sure you are not on 64-bit Windows as the ODBC driver is 32-bit only. On Wed, Jan 20, 2010 at 4:53 PM, David Levenseller < davidlevensel...@mail.und.nodak.edu> wrote: > ** > Hello, > > Is anyone out there running the ARS User Client 7.1.00 with Windows 7? I > was able to get it installed ok but I can't seem the get the ODBC driver to > work. > > I want to install Crystal Reports 10 so I can run reports again. I worked > back when I had Vista. > > Any thoughts or suggestions? > > Thanks > > > David Levenseller > University of North Dakota > Help Center Leader > davidlevensel...@mail.und.nodak.edu > Voice (701)777-2380 > FAX (701)777-3978 > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Help with ODBC driver with ARS client 7.1 and Win 7
Hello, Is anyone out there running the ARS User Client 7.1.00 with Windows 7? I was able to get it installed ok but I can't seem the get the ODBC driver to work. I want to install Crystal Reports 10 so I can run reports again. I worked back when I had Vista. Any thoughts or suggestions? Thanks David Levenseller University of North Dakota Help Center Leader davidlevensel...@mail.und.nodak.edu Voice (701)777-2380 FAX (701)777-3978 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: Client 7.1
Just an FYI, I am having the same issue after upgrading our DEV environment to ARS 7.1 Patch 1 on Sun Solaris. Surprisingly, when talking to BMC support, I was assigned a new defect number which should be resolved in Patch 3. I would have thought after seeing this on this list that it would have been reported. Has anyone else reported this and received a defect number? In any case, defect number is SW00287847. Also of note, if the Support console is accessed via recent forms, it works fine as well. It only seems to happen as noted below when opening the object list window. -Rob ARS 6.3 on Sun Solaris 9 Oracle 9ir2v7 -Original Message- From: Some user [mailto:[EMAIL PROTECTED] Sent: Thursday, February 07, 2008 1:03 AM Subject: Re: Client 7.1 Hi, I have the same issue with Remedy User 7.1 using the Remedy Support Console from ITSM v5.6 : ITSM v5.6 installed on ARS v5.1.2 : - If I open Support console from object list using User 7.1 : crash - If I open Support console from object list using User 7.0.1 : OK - If I open Support console from Remedy Start Page using User 7.1 : OK - If I open Support console from Remedy Start Page using User 7.0.1 : OK ITSM v5.6 installed on ARS v7.1 : - If I open Support console from object list using User 7.1 : crash - If I open Support console from object list using User 7.0.1 : OK - If I open Support console from Remedy Start Page using User 7.1 : OK - If I open Support console from Remedy Start Page using User 7.0.1 : OK I tried to install AR User v7.1 P1 : same issue. Have you some news about this issue (have you contact BMC support) ? Best Regards, Olivier Nguyen, Tai D wrote: > > Hello list, > > Has anyone seen any issues with Remedy Client 7.1.00 (the latest > Client) on ARS 6.03 patch 20? > > For example, if you open two Remedy Support Console at the same time, > your Client crashed. > > Thanks > > Tai > > __ > _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > ARSlist:"Where the Answers Are" > > -- View this message in context: http://www.nabble.com/Client-7.1-tp13066679p15330632.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: Client 7.1
Hi, I have the same issue with Remedy User 7.1 using the Remedy Support Console from ITSM v5.6 : ITSM v5.6 installed on ARS v5.1.2 : - If I open Support console from object list using User 7.1 : crash - If I open Support console from object list using User 7.0.1 : OK - If I open Support console from Remedy Start Page using User 7.1 : OK - If I open Support console from Remedy Start Page using User 7.0.1 : OK ITSM v5.6 installed on ARS v7.1 : - If I open Support console from object list using User 7.1 : crash - If I open Support console from object list using User 7.0.1 : OK - If I open Support console from Remedy Start Page using User 7.1 : OK - If I open Support console from Remedy Start Page using User 7.0.1 : OK I tried to install AR User v7.1 P1 : same issue. Have you some news about this issue (have you contact BMC support) ? Best Regards, Olivier Nguyen, Tai D wrote: > > Hello list, > > Has anyone seen any issues with Remedy Client 7.1.00 (the latest Client) > on ARS 6.03 patch 20? > > For example, if you open two Remedy Support Console at the same time, > your Client crashed. > > Thanks > > Tai > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where > the Answers Are" > > -- View this message in context: http://www.nabble.com/Client-7.1-tp13066679p15330632.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: Client 7.1
Hey Tai, I have that client with ARS 6.03 patch 21 without any problems. Connecting to 3 servers and just tried opening all 3 consoles. No crash. Dylan -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Nguyen, Tai D Sent: Friday, October 05, 2007 1:15 PM To: arslist@ARSLIST.ORG Subject: Client 7.1 ** Hello list, Has anyone seen any issues with Remedy Client 7.1.00 (the latest Client) on ARS 6.03 patch 20? For example, if you open two Remedy Support Console at the same time, your Client crashed. Thanks Tai __20060125___This posting was submitted with HTML in it___ This message and any attachments are for the intended recipient(s) only and may contain privileged, confidential and/or proprietary information about Downey Savings or its customers, which Downey Savings does not intend to disclose to the public. If you received this message by mistake, please notify the sender by reply e-mail and delete the message and attachments. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Client 7.1
Hello list, Has anyone seen any issues with Remedy Client 7.1.00 (the latest Client) on ARS 6.03 patch 20? For example, if you open two Remedy Support Console at the same time, your Client crashed. Thanks Tai ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Remedy Client 7.1 not caching?
That's a "nice" bug... -- Jarl On 9/17/07, Martin Prudhomme <[EMAIL PROTECTED]> wrote: > > ** > This major bug have been confirmed by BMC. > > The defect id is SW00276623. > > ___ > Martin Prud'homme > 514-380-1228 > - Réacheminé par Martin Prud'homme/VSI/GVL le 2007-09-17 13:14 - > *Martin Prud'homme/VSI/GVL* > > 2007-09-14 13:55 > A > ARSLIST@arslist.org cc > > Objet > Remedy Client 7.1 not caching? > > > > > > As anybody noticed that the new Remedy Client version 7.1 does not used > the cache files? > > I noticed a poor performance when I opened a form in Remedy client 7.1. I > checked the home directory and I saw that the cache file associated to the > > form is refreshed each time I open the form. I also generated an API log > file and I saw ARGetSchema API called each time I opened the form. > > This problem does not occur with Remedy client 7.0.1 patch 4. > > > ___ > Martin Prud'homme > > > __20060125___This posting was submitted with HTML in > it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Remedy Client 7.1 not caching?
This major bug have been confirmed by BMC. The defect id is SW00276623. ___ Martin Prud'homme 514-380-1228 - Réacheminé par Martin Prud'homme/VSI/GVL le 2007-09-17 13:14 - Martin Prud'homme/VSI/GVL 2007-09-14 13:55 A ARSLIST@arslist.org cc Objet Remedy Client 7.1 not caching? As anybody noticed that the new Remedy Client version 7.1 does not used the cache files? I noticed a poor performance when I opened a form in Remedy client 7.1. I checked the home directory and I saw that the cache file associated to the form is refreshed each time I open the form. I also generated an API log file and I saw ARGetSchema API called each time I opened the form. This problem does not occur with Remedy client 7.0.1 patch 4. ___ Martin Prud'homme ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Remedy Client 7.1 not caching?
As anybody noticed that the new Remedy Client version 7.1 does not used the cache files? I noticed a poor performance when I opened a form in Remedy client 7.1. I checked the home directory and I saw that the cache file associated to the form is refreshed each time I open the form. I also generated an API log file and I saw ARGetSchema API called each time I opened the form. This problem does not occur with Remedy client 7.0.1 patch 4. ___ Martin Prud'homme ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
