Re: Client Tool can't connect to ARServer 7.5
Actually, There *is* a native command: pfiles Sorry that was so painful! Paul. From: Newbold, Paul Sent: 14 October 2009 16:50 To: 'arslist@ARSLIST.ORG' Subject: RE: Client Tool can't connect to ARServer 7.5 lsof -p From: Newbold, Paul Sent: 14 October 2009 16:32 To: 'arslist@ARSLIST.ORG' Subject: RE: Client Tool can't connect to ARServer 7.5 Christopher, I don't think there's a native command, but download and install lsof. It can tell you, I think. Paul. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of PRUITT, CHRISTOPHER Sent: 14 October 2009 15:15 To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 ** Does anyone know the equivalent command for Solaris? Solaris does have a netstat command but it does not provide the same info as the netstat on windows and I am trying to determine what port the arserverd is running on. We are trying to open the port through a firewall and need to determine which port needs to be added to the firewall rules. Any help would be appreciated. Christopher Pruitt Business Consulting III HP Enterprises Services christopher.pru...@hp.com <mailto:mary.jo...@hp.com> www.hp.com <http://www.hp.com/> Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor Sent: Tuesday, October 13, 2009 11:34 AM To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 ** Kali, Run the following command: netstat -nba > netstat.out Then open the file netstat.out in a text editor and search for arserver.exe. It will be just below the line that will indicate what port it is running on. If you want to use port mapper, I would still recommend assigning a static port to the server as LJ recommended. That way, clients that don't know the port can connect to it via the port mapper, and then you always know exactly which port it's running on, because you told it what port to run on. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kali Obsum Sent: Tuesday, October 13, 2009 4:02 AM To: arslist@ARSLIST.ORG Subject: Client Tool can't connect to ARServer 7.5 ** Hi, We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to use Portmapper, but when trying to login using User Tool, we get: Error [90] Cannot establish a network connection to the AR System server We are able to ping the server from the local computer so there's a connection between the comp and the server. Since we are using Portmapper, is there a way to find out which port ARServer is listening to? I tried to run netstat -a on the server but it gave a lot of results and i don't know which port is actually being used by ARServer. Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ *CONFIDENTIALITY NOTICE* This electronic message transmission contains information which may be confidential. If you are not the intended recipient, be aware that any
Re: Client Tool can't connect to ARServer 7.5
lsof -p From: Newbold, Paul Sent: 14 October 2009 16:32 To: 'arslist@ARSLIST.ORG' Subject: RE: Client Tool can't connect to ARServer 7.5 Christopher, I don't think there's a native command, but download and install lsof. It can tell you, I think. Paul. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of PRUITT, CHRISTOPHER Sent: 14 October 2009 15:15 To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 ** Does anyone know the equivalent command for Solaris? Solaris does have a netstat command but it does not provide the same info as the netstat on windows and I am trying to determine what port the arserverd is running on. We are trying to open the port through a firewall and need to determine which port needs to be added to the firewall rules. Any help would be appreciated. Christopher Pruitt Business Consulting III HP Enterprises Services christopher.pru...@hp.com <mailto:mary.jo...@hp.com> www.hp.com <http://www.hp.com/> Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor Sent: Tuesday, October 13, 2009 11:34 AM To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 ** Kali, Run the following command: netstat -nba > netstat.out Then open the file netstat.out in a text editor and search for arserver.exe. It will be just below the line that will indicate what port it is running on. If you want to use port mapper, I would still recommend assigning a static port to the server as LJ recommended. That way, clients that don't know the port can connect to it via the port mapper, and then you always know exactly which port it's running on, because you told it what port to run on. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kali Obsum Sent: Tuesday, October 13, 2009 4:02 AM To: arslist@ARSLIST.ORG Subject: Client Tool can't connect to ARServer 7.5 ** Hi, We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to use Portmapper, but when trying to login using User Tool, we get: Error [90] Cannot establish a network connection to the AR System server We are able to ping the server from the local computer so there's a connection between the comp and the server. Since we are using Portmapper, is there a way to find out which port ARServer is listening to? I tried to run netstat -a on the server but it gave a lot of results and i don't know which port is actually being used by ARServer. Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ *CONFIDENTIALITY NOTICE* This electronic message transmission contains information which may be confidential. If you are not the intended recipient, be aware that any disclosure, copying, distribution or other use of the content of this information is prohibited. If you have received this communication in error, please notify the sender immediately by e-mail and delete the original message. Northrop Grumman Information
Re: Client Tool can't connect to ARServer 7.5
Christopher, I don't think there's a native command, but download and install lsof. It can tell you, I think. Paul. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of PRUITT, CHRISTOPHER Sent: 14 October 2009 15:15 To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 ** Does anyone know the equivalent command for Solaris? Solaris does have a netstat command but it does not provide the same info as the netstat on windows and I am trying to determine what port the arserverd is running on. We are trying to open the port through a firewall and need to determine which port needs to be added to the firewall rules. Any help would be appreciated. Christopher Pruitt Business Consulting III HP Enterprises Services christopher.pru...@hp.com <mailto:mary.jo...@hp.com> www.hp.com <http://www.hp.com/> Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor Sent: Tuesday, October 13, 2009 11:34 AM To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 ** Kali, Run the following command: netstat -nba > netstat.out Then open the file netstat.out in a text editor and search for arserver.exe. It will be just below the line that will indicate what port it is running on. If you want to use port mapper, I would still recommend assigning a static port to the server as LJ recommended. That way, clients that don't know the port can connect to it via the port mapper, and then you always know exactly which port it's running on, because you told it what port to run on. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kali Obsum Sent: Tuesday, October 13, 2009 4:02 AM To: arslist@ARSLIST.ORG Subject: Client Tool can't connect to ARServer 7.5 ** Hi, We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to use Portmapper, but when trying to login using User Tool, we get: Error [90] Cannot establish a network connection to the AR System server We are able to ping the server from the local computer so there's a connection between the comp and the server. Since we are using Portmapper, is there a way to find out which port ARServer is listening to? I tried to run netstat -a on the server but it gave a lot of results and i don't know which port is actually being used by ARServer. Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ *CONFIDENTIALITY NOTICE* This electronic message transmission contains information which may be confidential. If you are not the intended recipient, be aware that any disclosure, copying, distribution or other use of the content of this information is prohibited. If you have received this communication in error, please notify the sender immediately by e-mail and delete the original message. Northrop Grumman Information Technology Limited is a company registered in England with No.4652708. Registered Office Stratford Road, Solihull B90 4ZS.
Re: Client Tool can't connect to ARServer 7.5
netstat -an Do a man netstat for all options. If you are opening ports through the firewall, you should set the port in the ar.conf so that it will not change across arserverd process restarts. Cheers Ben _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of PRUITT, CHRISTOPHER Sent: October 14, 2009 4:15 PM To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 ** Does anyone know the equivalent command for Solaris? Solaris does have a netstat command but it does not provide the same info as the netstat on windows and I am trying to determine what port the arserverd is running on. We are trying to open the port through a firewall and need to determine which port needs to be added to the firewall rules. Any help would be appreciated. Christopher Pruitt Business Consulting III HP Enterprises Services christopher.pru...@hp.com <mailto:mary.jo...@hp.com> www.hp.com <http://www.hp.com/> HP-logo_chrome-blue_small Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor Sent: Tuesday, October 13, 2009 11:34 AM To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 ** Kali, Run the following command: netstat -nba > netstat.out Then open the file netstat.out in a text editor and search for arserver.exe. It will be just below the line that will indicate what port it is running on. If you want to use port mapper, I would still recommend assigning a static port to the server as LJ recommended. That way, clients that don't know the port can connect to it via the port mapper, and then you always know exactly which port it's running on, because you told it what port to run on. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kali Obsum Sent: Tuesday, October 13, 2009 4:02 AM To: arslist@ARSLIST.ORG Subject: Client Tool can't connect to ARServer 7.5 ** Hi, We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to use Portmapper, but when trying to login using User Tool, we get: Error [90] Cannot establish a network connection to the AR System server We are able to ping the server from the local computer so there's a connection between the comp and the server. Since we are using Portmapper, is there a way to find out which port ARServer is listening to? I tried to run netstat -a on the server but it gave a lot of results and i don't know which port is actually being used by ARServer. Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" <>
Re: Client Tool can't connect to ARServer 7.5
Does anyone know the equivalent command for Solaris? Solaris does have a netstat command but it does not provide the same info as the netstat on windows and I am trying to determine what port the arserverd is running on. We are trying to open the port through a firewall and need to determine which port needs to be added to the firewall rules. Any help would be appreciated. Christopher Pruitt Business Consulting III HP Enterprises Services christopher.pru...@hp.com<mailto:mary.jo...@hp.com> www.hp.com<http://www.hp.com/> [cid:image001.jpg@01CA4CAE.BC2237A0] Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor Sent: Tuesday, October 13, 2009 11:34 AM To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 ** Kali, Run the following command: netstat -nba > netstat.out Then open the file netstat.out in a text editor and search for arserver.exe. It will be just below the line that will indicate what port it is running on. If you want to use port mapper, I would still recommend assigning a static port to the server as LJ recommended. That way, clients that don't know the port can connect to it via the port mapper, and then you always know exactly which port it's running on, because you told it what port to run on. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kali Obsum Sent: Tuesday, October 13, 2009 4:02 AM To: arslist@ARSLIST.ORG Subject: Client Tool can't connect to ARServer 7.5 ** Hi, We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to use Portmapper, but when trying to login using User Tool, we get: Error [90] Cannot establish a network connection to the AR System server We are able to ping the server from the local computer so there's a connection between the comp and the server. Since we are using Portmapper, is there a way to find out which port ARServer is listening to? I tried to run netstat -a on the server but it gave a lot of results and i don't know which port is actually being used by ARServer. Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" <>
Re: Client Tool can't connect to ARServer 7.5
Thanks! I set Register-With-Portmapper to T and TCD-Specific-Port to a specific port, then unblocked this port in the Windows server.It works even if I don't specify the port in the Client tool.:) Regards, Kali -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of danny.kell...@strategicworkflow.com Sent: Wednesday, 14 October 2009 5:38 PM To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 Hi, You can make sure the following are in your ar.conf Register-With-Portmapper: T TCD-Specific-Port: 7100 Then in your client tool, specify 7100 in the account TCP. You can use other numbers but do check with your network team. The basic idea is keep over 1024. Kind regards Danny Original Message: - From: Kali Obsum kali.ob...@macquarie.com Date: Wed, 14 Oct 2009 11:17:44 +0800 To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 Thanks for the replies! How do you set portmapper and a static port at the same time? Also, if you have them both set, does it mean it the Client will always use the same port to connect to ARServer (even if you restart it) but you don't have to specify it in the Client Tool when logging in? Regards, Kali From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor Sent: Wednesday, 14 October 2009 12:34 AM To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 ** Kali, Run the following command: netstat -nba > netstat.out Then open the file netstat.out in a text editor and search for arserver.exe. It will be just below the line that will indicate what port it is running on. If you want to use port mapper, I would still recommend assigning a static port to the server as LJ recommended. That way, clients that don't know the port can connect to it via the port mapper, and then you always know exactly which port it's running on, because you told it what port to run on. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kali Obsum Sent: Tuesday, October 13, 2009 4:02 AM To: arslist@ARSLIST.ORG Subject: Client Tool can't connect to ARServer 7.5 ** Hi, We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to use Portmapper, but when trying to login using User Tool, we get: Error [90] Cannot establish a network connection to the AR System server We are able to ping the server from the local computer so there's a connection between the comp and the server. Since we are using Portmapper, is there a way to find out which port ARServer is listening to? I tried to run netstat -a on the server but it gave a lot of results and i don't know which port is actually being used by ARServer. Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" mail2web.com - Microsoft(r) Exchange solutions from a leading provider - http://link.mail2web.com/Business/Exchange ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: Client Tool can't connect to ARServer 7.5
Hi, You can make sure the following are in your ar.conf Register-With-Portmapper: T TCD-Specific-Port: 7100 Then in your client tool, specify 7100 in the account TCP. You can use other numbers but do check with your network team. The basic idea is keep over 1024. Kind regards Danny Original Message: - From: Kali Obsum kali.ob...@macquarie.com Date: Wed, 14 Oct 2009 11:17:44 +0800 To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 Thanks for the replies! How do you set portmapper and a static port at the same time? Also, if you have them both set, does it mean it the Client will always use the same port to connect to ARServer (even if you restart it) but you don't have to specify it in the Client Tool when logging in? Regards, Kali From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor Sent: Wednesday, 14 October 2009 12:34 AM To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 ** Kali, Run the following command: netstat -nba > netstat.out Then open the file netstat.out in a text editor and search for arserver.exe. It will be just below the line that will indicate what port it is running on. If you want to use port mapper, I would still recommend assigning a static port to the server as LJ recommended. That way, clients that don't know the port can connect to it via the port mapper, and then you always know exactly which port it's running on, because you told it what port to run on. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kali Obsum Sent: Tuesday, October 13, 2009 4:02 AM To: arslist@ARSLIST.ORG Subject: Client Tool can't connect to ARServer 7.5 ** Hi, We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to use Portmapper, but when trying to login using User Tool, we get: Error [90] Cannot establish a network connection to the AR System server We are able to ping the server from the local computer so there's a connection between the comp and the server. Since we are using Portmapper, is there a way to find out which port ARServer is listening to? I tried to run netstat -a on the server but it gave a lot of results and i don't know which port is actually being used by ARServer. Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" mail2web.com - Microsoft® Exchange solutions from a leading provider - http://link.mail2web.com/Business/Exchange ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: Client Tool can't connect to ARServer 7.5
Thanks for the replies! How do you set portmapper and a static port at the same time? Also, if you have them both set, does it mean it the Client will always use the same port to connect to ARServer (even if you restart it) but you don't have to specify it in the Client Tool when logging in? Regards, Kali From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor Sent: Wednesday, 14 October 2009 12:34 AM To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 ** Kali, Run the following command: netstat -nba > netstat.out Then open the file netstat.out in a text editor and search for arserver.exe. It will be just below the line that will indicate what port it is running on. If you want to use port mapper, I would still recommend assigning a static port to the server as LJ recommended. That way, clients that don't know the port can connect to it via the port mapper, and then you always know exactly which port it's running on, because you told it what port to run on. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kali Obsum Sent: Tuesday, October 13, 2009 4:02 AM To: arslist@ARSLIST.ORG Subject: Client Tool can't connect to ARServer 7.5 ** Hi, We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to use Portmapper, but when trying to login using User Tool, we get: Error [90] Cannot establish a network connection to the AR System server We are able to ping the server from the local computer so there's a connection between the comp and the server. Since we are using Portmapper, is there a way to find out which port ARServer is listening to? I tried to run netstat -a on the server but it gave a lot of results and i don't know which port is actually being used by ARServer. Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: Client Tool can't connect to ARServer 7.5
And, if you ever get to the point where you need a load balancer, or want a hole punched through a firewall you don't have to touch every PC to specify a tcp port... Tony Worthington | Sr. Technical Analyst | Kohl?s Department Stores N56 W17000 Ridgewood Drive | Menomonee Falls, WI 53051 | office: (262) 703-7763 | e-mail: tony.worthing...@kohls.com From: Lyle Taylor To: arslist@ARSLIST.ORG Date: 10/13/2009 11:34 AM Subject: Re: Client Tool can't connect to ARServer 7.5 Sent by: "Action Request System discussion list(ARSList)" ** Kali, Run the following command: netstat ?nba > netstat.out Then open the file netstat.out in a text editor and search for arserver.exe. It will be just below the line that will indicate what port it is running on. If you want to use port mapper, I would still recommend assigning a static port to the server as LJ recommended. That way, clients that don?t know the port can connect to it via the port mapper, and then you always know exactly which port it?s running on, because you told it what port to run on. Lyle From: Action Request System discussion list(ARSList) [ mailto:arsl...@arslist.org] On Behalf Of Kali Obsum Sent: Tuesday, October 13, 2009 4:02 AM To: arslist@ARSLIST.ORG Subject: Client Tool can't connect to ARServer 7.5 ** Hi, We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to use Portmapper, but when trying to login using User Tool, we get: Error [90] Cannot establish a network connection to the AR System server We are able to ping the server from the local computer so there's a connection between the comp and the server. Since we are using Portmapper, is there a way to find out which port ARServer is listening to? I tried to run netstat -a on the server but it gave a lot of results and i don't know which port is actually being used by ARServer. Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ** CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages by authorized Kohl's Associates at any time without any further consent. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: Client Tool can't connect to ARServer 7.5
Kali, Run the following command: netstat -nba > netstat.out Then open the file netstat.out in a text editor and search for arserver.exe. It will be just below the line that will indicate what port it is running on. If you want to use port mapper, I would still recommend assigning a static port to the server as LJ recommended. That way, clients that don't know the port can connect to it via the port mapper, and then you always know exactly which port it's running on, because you told it what port to run on. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kali Obsum Sent: Tuesday, October 13, 2009 4:02 AM To: arslist@ARSLIST.ORG Subject: Client Tool can't connect to ARServer 7.5 ** Hi, We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to use Portmapper, but when trying to login using User Tool, we get: Error [90] Cannot establish a network connection to the AR System server We are able to ping the server from the local computer so there's a connection between the comp and the server. Since we are using Portmapper, is there a way to find out which port ARServer is listening to? I tried to run netstat -a on the server but it gave a lot of results and i don't know which port is actually being used by ARServer. Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: Client Tool can't connect to ARServer 7.5
Using portmapper is a security hole, even inside a corporate network. If people does not know the port, then they can ask :-) -- Jarl 2009/10/13 LJ Longwing : > Why not use port mapper?I use both port mapper and a static port for > convenience if people don't know the port. > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Jarl Grøneng > Sent: Tuesday, October 13, 2009 6:17 AM > To: arslist@ARSLIST.ORG > Subject: Re: Client Tool can't connect to ARServer 7.5 > > As in year 2009 you should not set up a system using portmapper. Why not use > a dedicated port, it's is much easier than using portmapper. > > -- > Jarl > > 2009/10/13 David Sanders : >> ** >> >> Sorry – my bad. Thought you were NOT using portmapper. The other >> response from Danny gives correct guidance >> >> >> >> David Sanders >> >> Remedy Solution Architect >> >> Enterprise Service Suite @ Work >> >> == >> >> >> >> tel +44 1494 468980 >> >> mobile +44 7710 377761 >> >> email david.sand...@westoverconsulting.co.uk >> >> >> >> web http://www.westoverconsulting.co.uk >> >> >> >> ________________ >> >> From: Action Request System discussion list(ARSList) >> [mailto:arsl...@arslist.org] On Behalf Of David Sanders >> Sent: Tuesday, October 13, 2009 11:29 AM >> To: arslist@ARSLIST.ORG >> Subject: Re: Client Tool can't connect to ARServer 7.5 >> >> >> >> Hi Kali >> >> >> >> Take a look at the ar.cfg in the server install/conf directory. That >> should show which port the server is configured to use. >> >> >> >> HTH >> >> >> >> David Sanders >> >> Remedy Solution Architect >> >> Enterprise Service Suite @ Work >> >> ====== >> >> >> >> tel +44 1494 468980 >> >> mobile +44 7710 377761 >> >> email david.sand...@westoverconsulting.co.uk >> >> >> >> web http://www.westoverconsulting.co.uk >> >> >> >> >> >> From: Action Request System discussion list(ARSList) >> [mailto:arsl...@arslist.org] On Behalf Of Kali Obsum >> Sent: Tuesday, October 13, 2009 11:02 AM >> To: arslist@ARSLIST.ORG >> Subject: Client Tool can't connect to ARServer 7.5 >> >> >> >> Hi, >> >> >> >> We just installed ARS Server 7.5 on a Windows Server 2008. We >> installed it to use Portmapper, but when trying to login using User Tool, > we get: >> >> >> >> Error [90] Cannot establish a network connection to the AR System >> server >> >> >> >> We are able to ping the server from the local computer so there's a >> connection between the comp and the server. >> >> >> >> Since we are using Portmapper, is there a way to find out which port >> ARServer is listening to? I tried to run netstat -a on the server but >> it gave a lot of results and i don't know which port is actually being >> used by ARServer. >> >> >> >> Regards, >> >> Kali >> >> >> >> NOTICE >> >> The information contained in this email is confidential. If you are >> not the intended recipient, you must not disclose or use the >> information in this email in any way. If you received it in error, >> please tell us immediately by return email and delete the document. We >> do not guarantee the integrity of any e-mails or attached files and >> are not responsible for any changes made to them by any other person. >> >> >> >> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the >> Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: >> "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net >> ARSlist: "Where the Answers Are"_ > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: Client Tool can't connect to ARServer 7.5
Why not use port mapper?I use both port mapper and a static port for convenience if people don't know the port. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jarl Grøneng Sent: Tuesday, October 13, 2009 6:17 AM To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 As in year 2009 you should not set up a system using portmapper. Why not use a dedicated port, it's is much easier than using portmapper. -- Jarl 2009/10/13 David Sanders : > ** > > Sorry my bad. Thought you were NOT using portmapper. The other > response from Danny gives correct guidance > > > > David Sanders > > Remedy Solution Architect > > Enterprise Service Suite @ Work > > == > > > > tel +44 1494 468980 > > mobile +44 7710 377761 > > email david.sand...@westoverconsulting.co.uk > > > > web http://www.westoverconsulting.co.uk > > > > > > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of David Sanders > Sent: Tuesday, October 13, 2009 11:29 AM > To: arslist@ARSLIST.ORG > Subject: Re: Client Tool can't connect to ARServer 7.5 > > > > Hi Kali > > > > Take a look at the ar.cfg in the server install/conf directory. That > should show which port the server is configured to use. > > > > HTH > > > > David Sanders > > Remedy Solution Architect > > Enterprise Service Suite @ Work > > == > > > > tel +44 1494 468980 > > mobile +44 7710 377761 > > email david.sand...@westoverconsulting.co.uk > > > > web http://www.westoverconsulting.co.uk > > > > ____________ > > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Kali Obsum > Sent: Tuesday, October 13, 2009 11:02 AM > To: arslist@ARSLIST.ORG > Subject: Client Tool can't connect to ARServer 7.5 > > > > Hi, > > > > We just installed ARS Server 7.5 on a Windows Server 2008. We > installed it to use Portmapper, but when trying to login using User Tool, we get: > > > > Error [90] Cannot establish a network connection to the AR System > server > > > > We are able to ping the server from the local computer so there's a > connection between the comp and the server. > > > > Since we are using Portmapper, is there a way to find out which port > ARServer is listening to? I tried to run netstat -a on the server but > it gave a lot of results and i don't know which port is actually being > used by ARServer. > > > > Regards, > > Kali > > > > NOTICE > > The information contained in this email is confidential. If you are > not the intended recipient, you must not disclose or use the > information in this email in any way. If you received it in error, > please tell us immediately by return email and delete the document. We > do not guarantee the integrity of any e-mails or attached files and > are not responsible for any changes made to them by any other person. > > > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the > Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: > "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net > ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: Client Tool can't connect to ARServer 7.5
Hi David, Not seen you since the UBS days. Hope all is well, Kind regards Danny Original Message: - From: David Sanders david.sand...@westoverconsulting.co.uk Date: Tue, 13 Oct 2009 12:41:35 +0100 To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 Sorry - my bad. Thought you were NOT using portmapper. The other response from Danny gives correct guidance David Sanders Remedy Solution Architect Enterprise Service Suite @ Work == tel +44 1494 468980 mobile +44 7710 377761 email <mailto:david.sand...@westoverconsulting.co.uk> david.sand...@westoverconsulting.co.uk web <http://www.westoverconsulting.co.uk/> http://www.westoverconsulting.co.uk _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of David Sanders Sent: Tuesday, October 13, 2009 11:29 AM To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 Hi Kali Take a look at the ar.cfg in the server install/conf directory. That should show which port the server is configured to use. HTH David Sanders Remedy Solution Architect Enterprise Service Suite @ Work == tel +44 1494 468980 mobile +44 7710 377761 email david.sand...@westoverconsulting.co.uk web http://www.westoverconsulting.co.uk <http://www.westoverconsulting.co.uk/> _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kali Obsum Sent: Tuesday, October 13, 2009 11:02 AM To: arslist@ARSLIST.ORG Subject: Client Tool can't connect to ARServer 7.5 Hi, We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to use Portmapper, but when trying to login using User Tool, we get: Error [90] Cannot establish a network connection to the AR System server We are able to ping the server from the local computer so there's a connection between the comp and the server. Since we are using Portmapper, is there a way to find out which port ARServer is listening to? I tried to run netstat -a on the server but it gave a lot of results and i don't know which port is actually being used by ARServer. Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" mail2web.com Enhanced email for the mobile individual based on Microsoft® Exchange - http://link.mail2web.com/Personal/EnhancedEmail ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: Client Tool can't connect to ARServer 7.5
As in year 2009 you should not set up a system using portmapper. Why not use a dedicated port, it's is much easier than using portmapper. -- Jarl 2009/10/13 David Sanders : > ** > > Sorry – my bad. Thought you were NOT using portmapper. The other response > from Danny gives correct guidance > > > > David Sanders > > Remedy Solution Architect > > Enterprise Service Suite @ Work > > == > > > > tel +44 1494 468980 > > mobile +44 7710 377761 > > email david.sand...@westoverconsulting.co.uk > > > > web http://www.westoverconsulting.co.uk > > > > > > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of David Sanders > Sent: Tuesday, October 13, 2009 11:29 AM > To: arslist@ARSLIST.ORG > Subject: Re: Client Tool can't connect to ARServer 7.5 > > > > Hi Kali > > > > Take a look at the ar.cfg in the server install/conf directory. That should > show which port the server is configured to use. > > > > HTH > > > > David Sanders > > Remedy Solution Architect > > Enterprise Service Suite @ Work > > == > > > > tel +44 1494 468980 > > mobile +44 7710 377761 > > email david.sand...@westoverconsulting.co.uk > > > > web http://www.westoverconsulting.co.uk > > > > ________________ > > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Kali Obsum > Sent: Tuesday, October 13, 2009 11:02 AM > To: arslist@ARSLIST.ORG > Subject: Client Tool can't connect to ARServer 7.5 > > > > Hi, > > > > We just installed ARS Server 7.5 on a Windows Server 2008. We installed it > to use Portmapper, but when trying to login using User Tool, we get: > > > > Error [90] Cannot establish a network connection to the AR System server > > > > We are able to ping the server from the local computer so there's a > connection between the comp and the server. > > > > Since we are using Portmapper, is there a way to find out which port > ARServer is listening to? I tried to run netstat -a on the server but it > gave a lot of results and i don't know which port is actually being used by > ARServer. > > > > Regards, > > Kali > > > > NOTICE > > The information contained in this email is confidential. If you are not the > intended recipient, you must not disclose or use the information in this > email in any way. If you received it in error, please tell us immediately by > return email and delete the document. We do not guarantee the integrity of > any e-mails or attached files and are not responsible for any changes made > to them by any other person. > > > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the > Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where > the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: Client Tool can't connect to ARServer 7.5
Sorry - my bad. Thought you were NOT using portmapper. The other response from Danny gives correct guidance David Sanders Remedy Solution Architect Enterprise Service Suite @ Work == tel +44 1494 468980 mobile +44 7710 377761 email <mailto:david.sand...@westoverconsulting.co.uk> david.sand...@westoverconsulting.co.uk web <http://www.westoverconsulting.co.uk/> http://www.westoverconsulting.co.uk _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of David Sanders Sent: Tuesday, October 13, 2009 11:29 AM To: arslist@ARSLIST.ORG Subject: Re: Client Tool can't connect to ARServer 7.5 Hi Kali Take a look at the ar.cfg in the server install/conf directory. That should show which port the server is configured to use. HTH David Sanders Remedy Solution Architect Enterprise Service Suite @ Work == tel +44 1494 468980 mobile +44 7710 377761 email david.sand...@westoverconsulting.co.uk web http://www.westoverconsulting.co.uk <http://www.westoverconsulting.co.uk/> _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kali Obsum Sent: Tuesday, October 13, 2009 11:02 AM To: arslist@ARSLIST.ORG Subject: Client Tool can't connect to ARServer 7.5 Hi, We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to use Portmapper, but when trying to login using User Tool, we get: Error [90] Cannot establish a network connection to the AR System server We are able to ping the server from the local computer so there's a connection between the comp and the server. Since we are using Portmapper, is there a way to find out which port ARServer is listening to? I tried to run netstat -a on the server but it gave a lot of results and i don't know which port is actually being used by ARServer. Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: Client Tool can't connect to ARServer 7.5
Hi, Since your running portmapper, this should reply on UDP port 111 so make sure you have that open on any firewall you may have. To see on a windows env, I use tcpview from microsoft. This will show the process and the tcp port. http://technet.microsoft.com/en-us/sysinternals/bb897437.aspx Remember this port can change when you restart the service. I would recommend adding a TCD port on your server. You can have portmapper and specifiy a port with no issues. Kind regards Danny Original Message: - From: Kali Obsum kali.ob...@macquarie.com Date: Tue, 13 Oct 2009 18:01:36 +0800 To: arslist@ARSLIST.ORG Subject: Client Tool can't connect to ARServer 7.5 Hi, We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to use Portmapper, but when trying to login using User Tool, we get: Error [90] Cannot establish a network connection to the AR System server We are able to ping the server from the local computer so there's a connection between the comp and the server. Since we are using Portmapper, is there a way to find out which port ARServer is listening to? I tried to run netstat -a on the server but it gave a lot of results and i don't know which port is actually being used by ARServer. Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" mail2web.com What can On Demand Business Solutions do for you? http://link.mail2web.com/Business/SharePoint ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: Client Tool can't connect to ARServer 7.5
Hi Kali Take a look at the ar.cfg in the server install/conf directory. That should show which port the server is configured to use. HTH David Sanders Remedy Solution Architect Enterprise Service Suite @ Work == tel +44 1494 468980 mobile +44 7710 377761 email david.sand...@westoverconsulting.co.uk web http://www.westoverconsulting.co.uk <http://www.westoverconsulting.co.uk/> _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kali Obsum Sent: Tuesday, October 13, 2009 11:02 AM To: arslist@ARSLIST.ORG Subject: Client Tool can't connect to ARServer 7.5 Hi, We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to use Portmapper, but when trying to login using User Tool, we get: Error [90] Cannot establish a network connection to the AR System server We are able to ping the server from the local computer so there's a connection between the comp and the server. Since we are using Portmapper, is there a way to find out which port ARServer is listening to? I tried to run netstat -a on the server but it gave a lot of results and i don't know which port is actually being used by ARServer. Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Client Tool can't connect to ARServer 7.5
Hi, We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to use Portmapper, but when trying to login using User Tool, we get: Error [90] Cannot establish a network connection to the AR System server We are able to ping the server from the local computer so there's a connection between the comp and the server. Since we are using Portmapper, is there a way to find out which port ARServer is listening to? I tried to run netstat -a on the server but it gave a lot of results and i don't know which port is actually being used by ARServer. Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"