Re: Client Tool can't connect to ARServer 7.5

2009-10-14 Thread Newbold, Paul
Actually,
 
There *is* a native command:
 
pfiles 
 
Sorry that was so painful!
 
Paul.



From: Newbold, Paul 
Sent: 14 October 2009 16:50
To: 'arslist@ARSLIST.ORG'
Subject: RE: Client Tool can't connect to ARServer 7.5


lsof -p 



From: Newbold, Paul 
Sent: 14 October 2009 16:32
To: 'arslist@ARSLIST.ORG'
Subject: RE: Client Tool can't connect to ARServer 7.5


Christopher,
 
I don't think there's a native command, but download and install lsof.  It can 
tell you, I think.
 
Paul.



From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of PRUITT, CHRISTOPHER
Sent: 14 October 2009 15:15
To: arslist@ARSLIST.ORG
Subject: Re: Client Tool can't connect to ARServer 7.5


** 

Does anyone know the equivalent command for Solaris? Solaris does have a 
netstat command but it does not provide the same info as the netstat on windows 
and I am trying to determine what port the arserverd is running on. We are 
trying to open the port through a firewall and need to determine which port 
needs to be added to the firewall rules.

 

Any help would be appreciated.

 

Christopher Pruitt 
Business Consulting III 

HP Enterprises Services
christopher.pru...@hp.com <mailto:mary.jo...@hp.com> 
www.hp.com <http://www.hp.com/>  

 

 

Confidentiality Notice: This message and any files transmitted with it are 
intended for the sole use of the entity or individual to whom it is addressed, 
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disclosure under applicable law. If you are not the intended addressee for this 
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Please notify the sender immediately by return e-mail if you have received this 
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From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor
Sent: Tuesday, October 13, 2009 11:34 AM
To: arslist@ARSLIST.ORG
Subject: Re: Client Tool can't connect to ARServer 7.5

 

** 

Kali,

 

Run the following command:

 

netstat -nba > netstat.out

 

Then open the file netstat.out in a text editor and search for arserver.exe.  
It will be just below the line that will indicate what port it is running on.

 

If you want to use port mapper, I would still recommend assigning a static port 
to the server as LJ recommended.  That way, clients that don't know the port 
can connect to it via the port mapper, and then you always know exactly which 
port it's running on, because you told it what port to run on.

 

Lyle

 

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Kali Obsum
Sent: Tuesday, October 13, 2009 4:02 AM
To: arslist@ARSLIST.ORG
Subject: Client Tool can't connect to ARServer 7.5

 

** 

Hi,

 

We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to 
use Portmapper, but when trying to login using User Tool, we get:

 

Error [90]  Cannot establish a network connection to the AR System server

 

We are able to ping the server from the local computer so there's a connection 
between the comp and the server.

 

Since we are using Portmapper, is there a way to find out which port ARServer 
is listening to? I tried to run netstat -a on the server but it gave a lot of 
results and i don't know which port is actually being used by ARServer.

 

Regards,

Kali

 

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intended recipient, you must not disclose or use the information in this email 
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email and delete the document. We do not guarantee the integrity of any e-mails 
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Re: Client Tool can't connect to ARServer 7.5

2009-10-14 Thread Newbold, Paul
lsof -p 



From: Newbold, Paul 
Sent: 14 October 2009 16:32
To: 'arslist@ARSLIST.ORG'
Subject: RE: Client Tool can't connect to ARServer 7.5


Christopher,
 
I don't think there's a native command, but download and install lsof.  It can 
tell you, I think.
 
Paul.



From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of PRUITT, CHRISTOPHER
Sent: 14 October 2009 15:15
To: arslist@ARSLIST.ORG
Subject: Re: Client Tool can't connect to ARServer 7.5


** 

Does anyone know the equivalent command for Solaris? Solaris does have a 
netstat command but it does not provide the same info as the netstat on windows 
and I am trying to determine what port the arserverd is running on. We are 
trying to open the port through a firewall and need to determine which port 
needs to be added to the firewall rules.

 

Any help would be appreciated.

 

Christopher Pruitt 
Business Consulting III 

HP Enterprises Services
christopher.pru...@hp.com <mailto:mary.jo...@hp.com> 
www.hp.com <http://www.hp.com/>  

 

 

Confidentiality Notice: This message and any files transmitted with it are 
intended for the sole use of the entity or individual to whom it is addressed, 
and may contain information that is confidential, privileged, and exempt from 
disclosure under applicable law. If you are not the intended addressee for this 
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dissemination of this e-mail is strictly prohibited. If you have received this 
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Please notify the sender immediately by return e-mail if you have received this 
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From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor
Sent: Tuesday, October 13, 2009 11:34 AM
To: arslist@ARSLIST.ORG
Subject: Re: Client Tool can't connect to ARServer 7.5

 

** 

Kali,

 

Run the following command:

 

netstat -nba > netstat.out

 

Then open the file netstat.out in a text editor and search for arserver.exe.  
It will be just below the line that will indicate what port it is running on.

 

If you want to use port mapper, I would still recommend assigning a static port 
to the server as LJ recommended.  That way, clients that don't know the port 
can connect to it via the port mapper, and then you always know exactly which 
port it's running on, because you told it what port to run on.

 

Lyle

 

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Kali Obsum
Sent: Tuesday, October 13, 2009 4:02 AM
To: arslist@ARSLIST.ORG
Subject: Client Tool can't connect to ARServer 7.5

 

** 

Hi,

 

We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to 
use Portmapper, but when trying to login using User Tool, we get:

 

Error [90]  Cannot establish a network connection to the AR System server

 

We are able to ping the server from the local computer so there's a connection 
between the comp and the server.

 

Since we are using Portmapper, is there a way to find out which port ARServer 
is listening to? I tried to run netstat -a on the server but it gave a lot of 
results and i don't know which port is actually being used by ARServer.

 

Regards,

Kali

 

NOTICE 

The information contained in this email is confidential. If you are not the 
intended recipient, you must not disclose or use the information in this email 
in any way. If you received it in error, please tell us immediately by return 
email and delete the document. We do not guarantee the integrity of any e-mails 
or attached files and are not responsible for any changes made to them by any 
other person.

 

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may contain confidential and privileged information. Any unauthorized review, 
use, disclosure or distribution is prohibited. If you are not the intended 
recipient, please contact the sender by reply email and destroy all copies of 
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*CONFIDENTIALITY NOTICE*
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Re: Client Tool can't connect to ARServer 7.5

2009-10-14 Thread Newbold, Paul
Christopher,
 
I don't think there's a native command, but download and install lsof.  It can 
tell you, I think.
 
Paul.



From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of PRUITT, CHRISTOPHER
Sent: 14 October 2009 15:15
To: arslist@ARSLIST.ORG
Subject: Re: Client Tool can't connect to ARServer 7.5


** 

Does anyone know the equivalent command for Solaris? Solaris does have a 
netstat command but it does not provide the same info as the netstat on windows 
and I am trying to determine what port the arserverd is running on. We are 
trying to open the port through a firewall and need to determine which port 
needs to be added to the firewall rules.

 

Any help would be appreciated.

 

Christopher Pruitt 
Business Consulting III 

HP Enterprises Services
christopher.pru...@hp.com <mailto:mary.jo...@hp.com> 
www.hp.com <http://www.hp.com/>  

 

 

Confidentiality Notice: This message and any files transmitted with it are 
intended for the sole use of the entity or individual to whom it is addressed, 
and may contain information that is confidential, privileged, and exempt from 
disclosure under applicable law. If you are not the intended addressee for this 
e-mail, you are hereby notified that any copying, distribution, or 
dissemination of this e-mail is strictly prohibited. If you have received this 
e-mail in error, please immediately destroy, erase, or discard this message. 
Please notify the sender immediately by return e-mail if you have received this 
e-mail by mistake.

 

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor
Sent: Tuesday, October 13, 2009 11:34 AM
To: arslist@ARSLIST.ORG
Subject: Re: Client Tool can't connect to ARServer 7.5

 

** 

Kali,

 

Run the following command:

 

netstat -nba > netstat.out

 

Then open the file netstat.out in a text editor and search for arserver.exe.  
It will be just below the line that will indicate what port it is running on.

 

If you want to use port mapper, I would still recommend assigning a static port 
to the server as LJ recommended.  That way, clients that don't know the port 
can connect to it via the port mapper, and then you always know exactly which 
port it's running on, because you told it what port to run on.

 

Lyle

 

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Kali Obsum
Sent: Tuesday, October 13, 2009 4:02 AM
To: arslist@ARSLIST.ORG
Subject: Client Tool can't connect to ARServer 7.5

 

** 

Hi,

 

We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to 
use Portmapper, but when trying to login using User Tool, we get:

 

Error [90]  Cannot establish a network connection to the AR System server

 

We are able to ping the server from the local computer so there's a connection 
between the comp and the server.

 

Since we are using Portmapper, is there a way to find out which port ARServer 
is listening to? I tried to run netstat -a on the server but it gave a lot of 
results and i don't know which port is actually being used by ARServer.

 

Regards,

Kali

 

NOTICE 

The information contained in this email is confidential. If you are not the 
intended recipient, you must not disclose or use the information in this email 
in any way. If you received it in error, please tell us immediately by return 
email and delete the document. We do not guarantee the integrity of any e-mails 
or attached files and are not responsible for any changes made to them by any 
other person.

 

_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ 



NOTICE: This email message is for the sole use of the intended recipient(s) and 
may contain confidential and privileged information. Any unauthorized review, 
use, disclosure or distribution is prohibited. If you are not the intended 
recipient, please contact the sender by reply email and destroy all copies of 
the original message.

 

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*CONFIDENTIALITY NOTICE*
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confidential.  If you are not the intended recipient, be aware that any 
disclosure, copying, distribution or other use of the content of this 
information is prohibited.  If you have received this communication in error, 
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England with No.4652708. Registered Office Stratford Road, Solihull B90 4ZS.


Re: Client Tool can't connect to ARServer 7.5

2009-10-14 Thread Ben Chernys
netstat -an
 
Do a man netstat for all options.
 
If you are opening ports through the firewall, you should set the port in
the ar.conf so that it will not change across arserverd process restarts.
 
Cheers
Ben

  _  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of PRUITT, CHRISTOPHER
Sent: October 14, 2009 4:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: Client Tool can't connect to ARServer 7.5


** 

Does anyone know the equivalent command for Solaris? Solaris does have a
netstat command but it does not provide the same info as the netstat on
windows and I am trying to determine what port the arserverd is running on.
We are trying to open the port through a firewall and need to determine
which port needs to be added to the firewall rules.

 

Any help would be appreciated.

 

Christopher Pruitt 
Business Consulting III 

HP Enterprises Services
christopher.pru...@hp.com <mailto:mary.jo...@hp.com> 
www.hp.com <http://www.hp.com/>  

HP-logo_chrome-blue_small

 

Confidentiality Notice: This message and any files transmitted with it are
intended for the sole use of the entity or individual to whom it is
addressed, and may contain information that is confidential, privileged, and
exempt from disclosure under applicable law. If you are not the intended
addressee for this e-mail, you are hereby notified that any copying,
distribution, or dissemination of this e-mail is strictly prohibited. If you
have received this e-mail in error, please immediately destroy, erase, or
discard this message. Please notify the sender immediately by return e-mail
if you have received this e-mail by mistake.

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor
Sent: Tuesday, October 13, 2009 11:34 AM
To: arslist@ARSLIST.ORG
Subject: Re: Client Tool can't connect to ARServer 7.5

 

** 

Kali,

 

Run the following command:

 

netstat -nba > netstat.out

 

Then open the file netstat.out in a text editor and search for arserver.exe.
It will be just below the line that will indicate what port it is running
on.

 

If you want to use port mapper, I would still recommend assigning a static
port to the server as LJ recommended.  That way, clients that don't know the
port can connect to it via the port mapper, and then you always know exactly
which port it's running on, because you told it what port to run on.

 

Lyle

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Kali Obsum
Sent: Tuesday, October 13, 2009 4:02 AM
To: arslist@ARSLIST.ORG
Subject: Client Tool can't connect to ARServer 7.5

 

** 

Hi,

 

We just installed ARS Server 7.5 on a Windows Server 2008. We installed it
to use Portmapper, but when trying to login using User Tool, we get:

 

Error [90]  Cannot establish a network connection to the AR System server

 

We are able to ping the server from the local computer so there's a
connection between the comp and the server.

 

Since we are using Portmapper, is there a way to find out which port
ARServer is listening to? I tried to run netstat -a on the server but it
gave a lot of results and i don't know which port is actually being used by
ARServer.

 

Regards,

Kali

 

NOTICE 

The information contained in this email is confidential. If you are not the
intended recipient, you must not disclose or use the information in this
email in any way. If you received it in error, please tell us immediately by
return email and delete the document. We do not guarantee the integrity of
any e-mails or attached files and are not responsible for any changes made
to them by any other person.

 

_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers
Are"_ 



NOTICE: This email message is for the sole use of the intended recipient(s)
and may contain confidential and privileged information. Any unauthorized
review, use, disclosure or distribution is prohibited. If you are not the
intended recipient, please contact the sender by reply email and destroy all
copies of the original message.

 

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Re: Client Tool can't connect to ARServer 7.5

2009-10-14 Thread PRUITT, CHRISTOPHER
Does anyone know the equivalent command for Solaris? Solaris does have a 
netstat command but it does not provide the same info as the netstat on windows 
and I am trying to determine what port the arserverd is running on. We are 
trying to open the port through a firewall and need to determine which port 
needs to be added to the firewall rules.

Any help would be appreciated.

Christopher Pruitt
Business Consulting III
HP Enterprises Services
christopher.pru...@hp.com<mailto:mary.jo...@hp.com>
www.hp.com<http://www.hp.com/>
[cid:image001.jpg@01CA4CAE.BC2237A0]

Confidentiality Notice: This message and any files transmitted with it are 
intended for the sole use of the entity or individual to whom it is addressed, 
and may contain information that is confidential, privileged, and exempt from 
disclosure under applicable law. If you are not the intended addressee for this 
e-mail, you are hereby notified that any copying, distribution, or 
dissemination of this e-mail is strictly prohibited. If you have received this 
e-mail in error, please immediately destroy, erase, or discard this message. 
Please notify the sender immediately by return e-mail if you have received this 
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From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor
Sent: Tuesday, October 13, 2009 11:34 AM
To: arslist@ARSLIST.ORG
Subject: Re: Client Tool can't connect to ARServer 7.5

**
Kali,

Run the following command:

netstat -nba > netstat.out

Then open the file netstat.out in a text editor and search for arserver.exe.  
It will be just below the line that will indicate what port it is running on.

If you want to use port mapper, I would still recommend assigning a static port 
to the server as LJ recommended.  That way, clients that don't know the port 
can connect to it via the port mapper, and then you always know exactly which 
port it's running on, because you told it what port to run on.

Lyle

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Kali Obsum
Sent: Tuesday, October 13, 2009 4:02 AM
To: arslist@ARSLIST.ORG
Subject: Client Tool can't connect to ARServer 7.5

**
Hi,

We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to 
use Portmapper, but when trying to login using User Tool, we get:

Error [90]  Cannot establish a network connection to the AR System server

We are able to ping the server from the local computer so there's a connection 
between the comp and the server.

Since we are using Portmapper, is there a way to find out which port ARServer 
is listening to? I tried to run netstat -a on the server but it gave a lot of 
results and i don't know which port is actually being used by ARServer.

Regards,
Kali


NOTICE

The information contained in this email is confidential. If you are not the 
intended recipient, you must not disclose or use the information in this email 
in any way. If you received it in error, please tell us immediately by return 
email and delete the document. We do not guarantee the integrity of any e-mails 
or attached files and are not responsible for any changes made to them by any 
other person.


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Re: Client Tool can't connect to ARServer 7.5

2009-10-14 Thread Kali Obsum
Thanks! 

I set Register-With-Portmapper to T and TCD-Specific-Port to a specific
port, then unblocked this port in the Windows server.It works even if I
don't specify the port in the Client tool.:)

Regards,
Kali

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of
danny.kell...@strategicworkflow.com
Sent: Wednesday, 14 October 2009 5:38 PM
To: arslist@ARSLIST.ORG
Subject: Re: Client Tool can't connect to ARServer 7.5

Hi,

You can make sure the following are in your ar.conf
Register-With-Portmapper: T
TCD-Specific-Port: 7100

Then in your client tool, specify 7100 in the account TCP.

You can use other numbers but do check with your network team. The basic
idea is keep over 1024.

Kind regards
Danny

Original Message:
-
From: Kali Obsum kali.ob...@macquarie.com
Date: Wed, 14 Oct 2009 11:17:44 +0800
To: arslist@ARSLIST.ORG
Subject: Re: Client Tool can't connect to ARServer 7.5


Thanks for the replies!
 
How do you set portmapper and a static port at the same time? Also, if
you have them both set, does it mean it the Client will always use the
same port to connect to ARServer (even if you restart it) but you don't
have to specify it in the Client Tool when logging in?
 
Regards,
Kali
 



From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor
Sent: Wednesday, 14 October 2009 12:34 AM
To: arslist@ARSLIST.ORG
Subject: Re: Client Tool can't connect to ARServer 7.5


** 

Kali,

 

Run the following command:

 

netstat -nba > netstat.out

 

Then open the file netstat.out in a text editor and search for
arserver.exe.  It will be just below the line that will indicate what
port it is running on.

 

If you want to use port mapper, I would still recommend assigning a
static port to the server as LJ recommended.  That way, clients that
don't know the port can connect to it via the port mapper, and then you
always know exactly which port it's running on, because you told it what
port to run on.

 

Lyle

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Kali Obsum
Sent: Tuesday, October 13, 2009 4:02 AM
To: arslist@ARSLIST.ORG
Subject: Client Tool can't connect to ARServer 7.5

 

** 

Hi,

 

We just installed ARS Server 7.5 on a Windows Server 2008. We installed
it to use Portmapper, but when trying to login using User Tool, we get:

 

Error [90]  Cannot establish a network connection to the AR System
server

 

We are able to ping the server from the local computer so there's a
connection between the comp and the server.

 

Since we are using Portmapper, is there a way to find out which port
ARServer is listening to? I tried to run netstat -a on the server but it
gave a lot of results and i don't know which port is actually being used
by ARServer.

 

Regards,

Kali

 

NOTICE 

The information contained in this email is confidential. If you are not
the intended recipient, you must not disclose or use the information in
this email in any way. If you received it in error, please tell us
immediately by return email and delete the document. We do not guarantee
the integrity of any e-mails or attached files and are not responsible
for any changes made to them by any other person.

 

_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers
Are"_ 



NOTICE: This email message is for the sole use of the intended
recipient(s) and may contain confidential and privileged information.
Any unauthorized review, use, disclosure or distribution is prohibited.
If you are not the intended recipient, please contact the sender by
reply email and destroy all copies of the original message.


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Re: Client Tool can't connect to ARServer 7.5

2009-10-14 Thread danny.kell...@strategicworkflow.com
Hi,

You can make sure the following are in your ar.conf
Register-With-Portmapper: T
TCD-Specific-Port: 7100

Then in your client tool, specify 7100 in the account TCP.

You can use other numbers but do check with your network team. The basic
idea is keep over 1024.

Kind regards
Danny

Original Message:
-
From: Kali Obsum kali.ob...@macquarie.com
Date: Wed, 14 Oct 2009 11:17:44 +0800
To: arslist@ARSLIST.ORG
Subject: Re: Client Tool can't connect to ARServer 7.5


Thanks for the replies!
 
How do you set portmapper and a static port at the same time? Also, if
you have them both set, does it mean it the Client will always use the
same port to connect to ARServer (even if you restart it) but you don't
have to specify it in the Client Tool when logging in?
 
Regards,
Kali
 



From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor
Sent: Wednesday, 14 October 2009 12:34 AM
To: arslist@ARSLIST.ORG
Subject: Re: Client Tool can't connect to ARServer 7.5


** 

Kali,

 

Run the following command:

 

netstat -nba > netstat.out

 

Then open the file netstat.out in a text editor and search for
arserver.exe.  It will be just below the line that will indicate what
port it is running on.

 

If you want to use port mapper, I would still recommend assigning a
static port to the server as LJ recommended.  That way, clients that
don't know the port can connect to it via the port mapper, and then you
always know exactly which port it's running on, because you told it what
port to run on.

 

Lyle

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Kali Obsum
Sent: Tuesday, October 13, 2009 4:02 AM
To: arslist@ARSLIST.ORG
Subject: Client Tool can't connect to ARServer 7.5

 

** 

Hi,

 

We just installed ARS Server 7.5 on a Windows Server 2008. We installed
it to use Portmapper, but when trying to login using User Tool, we get:

 

Error [90]  Cannot establish a network connection to the AR System
server

 

We are able to ping the server from the local computer so there's a
connection between the comp and the server.

 

Since we are using Portmapper, is there a way to find out which port
ARServer is listening to? I tried to run netstat -a on the server but it
gave a lot of results and i don't know which port is actually being used
by ARServer.

 

Regards,

Kali

 

NOTICE 

The information contained in this email is confidential. If you are not
the intended recipient, you must not disclose or use the information in
this email in any way. If you received it in error, please tell us
immediately by return email and delete the document. We do not guarantee
the integrity of any e-mails or attached files and are not responsible
for any changes made to them by any other person.

 

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Are"_ 



NOTICE: This email message is for the sole use of the intended
recipient(s) and may contain confidential and privileged information.
Any unauthorized review, use, disclosure or distribution is prohibited.
If you are not the intended recipient, please contact the sender by
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Re: Client Tool can't connect to ARServer 7.5

2009-10-13 Thread Kali Obsum
Thanks for the replies!
 
How do you set portmapper and a static port at the same time? Also, if
you have them both set, does it mean it the Client will always use the
same port to connect to ARServer (even if you restart it) but you don't
have to specify it in the Client Tool when logging in?
 
Regards,
Kali
 



From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor
Sent: Wednesday, 14 October 2009 12:34 AM
To: arslist@ARSLIST.ORG
Subject: Re: Client Tool can't connect to ARServer 7.5


** 

Kali,

 

Run the following command:

 

netstat -nba > netstat.out

 

Then open the file netstat.out in a text editor and search for
arserver.exe.  It will be just below the line that will indicate what
port it is running on.

 

If you want to use port mapper, I would still recommend assigning a
static port to the server as LJ recommended.  That way, clients that
don't know the port can connect to it via the port mapper, and then you
always know exactly which port it's running on, because you told it what
port to run on.

 

Lyle

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Kali Obsum
Sent: Tuesday, October 13, 2009 4:02 AM
To: arslist@ARSLIST.ORG
Subject: Client Tool can't connect to ARServer 7.5

 

** 

Hi,

 

We just installed ARS Server 7.5 on a Windows Server 2008. We installed
it to use Portmapper, but when trying to login using User Tool, we get:

 

Error [90]  Cannot establish a network connection to the AR System
server

 

We are able to ping the server from the local computer so there's a
connection between the comp and the server.

 

Since we are using Portmapper, is there a way to find out which port
ARServer is listening to? I tried to run netstat -a on the server but it
gave a lot of results and i don't know which port is actually being used
by ARServer.

 

Regards,

Kali

 

NOTICE 

The information contained in this email is confidential. If you are not
the intended recipient, you must not disclose or use the information in
this email in any way. If you received it in error, please tell us
immediately by return email and delete the document. We do not guarantee
the integrity of any e-mails or attached files and are not responsible
for any changes made to them by any other person.

 

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Are"_ 



NOTICE: This email message is for the sole use of the intended
recipient(s) and may contain confidential and privileged information.
Any unauthorized review, use, disclosure or distribution is prohibited.
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Re: Client Tool can't connect to ARServer 7.5

2009-10-13 Thread Tony Worthington
And, if you ever get to the point where you need a load balancer, or want 
a hole punched through a firewall you don't have to touch every PC to 
specify a tcp port...

Tony Worthington | Sr. Technical Analyst | Kohl?s Department Stores
N56 W17000 Ridgewood Drive | Menomonee Falls, WI  53051 | office: (262) 
703-7763 | e-mail: tony.worthing...@kohls.com



From:
Lyle Taylor 
To:
arslist@ARSLIST.ORG
Date:
10/13/2009 11:34 AM
Subject:
Re: Client Tool can't connect to ARServer 7.5
Sent by:
"Action Request System discussion list(ARSList)" 



** 
Kali,
 
Run the following command:
 
netstat ?nba > netstat.out
 
Then open the file netstat.out in a text editor and search for 
arserver.exe.  It will be just below the line that will indicate what port 
it is running on.
 
If you want to use port mapper, I would still recommend assigning a static 
port to the server as LJ recommended.  That way, clients that don?t know 
the port can connect to it via the port mapper, and then you always know 
exactly which port it?s running on, because you told it what port to run 
on.
 
Lyle
 
From: Action Request System discussion list(ARSList) [
mailto:arsl...@arslist.org] On Behalf Of Kali Obsum
Sent: Tuesday, October 13, 2009 4:02 AM
To: arslist@ARSLIST.ORG
Subject: Client Tool can't connect to ARServer 7.5
 
** 
Hi,
 
We just installed ARS Server 7.5 on a Windows Server 2008. We installed it 
to use Portmapper, but when trying to login using User Tool, we get:
 
Error [90]  Cannot establish a network connection to the AR System server
 
We are able to ping the server from the local computer so there's a 
connection between the comp and the server.
 
Since we are using Portmapper, is there a way to find out which port 
ARServer is listening to? I tried to run netstat -a on the server but it 
gave a lot of results and i don't know which port is actually being used 
by ARServer.
 
Regards,
Kali
 
NOTICE 
The information contained in this email is confidential. If you are not 
the intended recipient, you must not disclose or use the information in 
this email in any way. If you received it in error, please tell us 
immediately by return email and delete the document. We do not guarantee 
the integrity of any e-mails or attached files and are not responsible for 
any changes made to them by any other person.
 
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Are"_ 


NOTICE: This email message is for the sole use of the intended 
recipient(s) and may contain confidential and privileged information. Any 
unauthorized review, use, disclosure or distribution is prohibited. If you 
are not the intended recipient, please contact the sender by reply email 
and destroy all copies of the original message.

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Are"_ 

**
CONFIDENTIALITY NOTICE: 
This is a transmission from Kohl's Department Stores, Inc.
and may contain information which is confidential and proprietary.
If you are not the addressee, any disclosure, copying or distribution or use of 
the contents of this message is expressly prohibited.
If you have received this transmission in error, please destroy it and notify 
us immediately at 262-703-7000.

CAUTION:
Internet and e-mail communications are Kohl's property and Kohl's reserves the 
right to retrieve and read any message created, sent and received.  Kohl's 
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time
without any further consent.

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Re: Client Tool can't connect to ARServer 7.5

2009-10-13 Thread Lyle Taylor
Kali,

Run the following command:

netstat -nba > netstat.out

Then open the file netstat.out in a text editor and search for arserver.exe.  
It will be just below the line that will indicate what port it is running on.

If you want to use port mapper, I would still recommend assigning a static port 
to the server as LJ recommended.  That way, clients that don't know the port 
can connect to it via the port mapper, and then you always know exactly which 
port it's running on, because you told it what port to run on.

Lyle

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Kali Obsum
Sent: Tuesday, October 13, 2009 4:02 AM
To: arslist@ARSLIST.ORG
Subject: Client Tool can't connect to ARServer 7.5

**
Hi,

We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to 
use Portmapper, but when trying to login using User Tool, we get:

Error [90]  Cannot establish a network connection to the AR System server

We are able to ping the server from the local computer so there's a connection 
between the comp and the server.

Since we are using Portmapper, is there a way to find out which port ARServer 
is listening to? I tried to run netstat -a on the server but it gave a lot of 
results and i don't know which port is actually being used by ARServer.

Regards,
Kali


NOTICE

The information contained in this email is confidential. If you are not the 
intended recipient, you must not disclose or use the information in this email 
in any way. If you received it in error, please tell us immediately by return 
email and delete the document. We do not guarantee the integrity of any e-mails 
or attached files and are not responsible for any changes made to them by any 
other person.


_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_


 NOTICE: This email message is for the sole use of the intended recipient(s) 
and may contain confidential and privileged information. Any unauthorized 
review, use, disclosure or distribution is prohibited. If you are not the 
intended recipient, please contact the sender by reply email and destroy all 
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Re: Client Tool can't connect to ARServer 7.5

2009-10-13 Thread Jarl Grøneng
Using portmapper is a security hole, even inside a corporate network.

If people does not know the port, then they can ask :-)

--
Jarl


2009/10/13 LJ Longwing :
> Why not use port mapper?I use both port mapper and a static port for
> convenience if people don't know the port.
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] On Behalf Of Jarl Grøneng
> Sent: Tuesday, October 13, 2009 6:17 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Client Tool can't connect to ARServer 7.5
>
> As in year 2009 you should not set up a system using portmapper. Why not use
> a dedicated port, it's is much easier than using portmapper.
>
> --
> Jarl
>
> 2009/10/13 David Sanders :
>> **
>>
>> Sorry – my bad.  Thought you were NOT using portmapper.  The other
>> response from Danny gives correct guidance
>>
>>
>>
>> David Sanders
>>
>> Remedy Solution Architect
>>
>> Enterprise Service Suite @ Work
>>
>> ==
>>
>>
>>
>> tel +44 1494 468980
>>
>> mobile +44 7710 377761
>>
>> email david.sand...@westoverconsulting.co.uk
>>
>>
>>
>> web http://www.westoverconsulting.co.uk
>>
>>
>>
>> ________________
>>
>> From: Action Request System discussion list(ARSList)
>> [mailto:arsl...@arslist.org] On Behalf Of David Sanders
>> Sent: Tuesday, October 13, 2009 11:29 AM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: Client Tool can't connect to ARServer 7.5
>>
>>
>>
>> Hi Kali
>>
>>
>>
>> Take a look at the ar.cfg in the server install/conf directory.  That
>> should show which port the server is configured to use.
>>
>>
>>
>> HTH
>>
>>
>>
>> David Sanders
>>
>> Remedy Solution Architect
>>
>> Enterprise Service Suite @ Work
>>
>> ======
>>
>>
>>
>> tel +44 1494 468980
>>
>> mobile +44 7710 377761
>>
>> email david.sand...@westoverconsulting.co.uk
>>
>>
>>
>> web http://www.westoverconsulting.co.uk
>>
>>
>>
>> 
>>
>> From: Action Request System discussion list(ARSList)
>> [mailto:arsl...@arslist.org] On Behalf Of Kali Obsum
>> Sent: Tuesday, October 13, 2009 11:02 AM
>> To: arslist@ARSLIST.ORG
>> Subject: Client Tool can't connect to ARServer 7.5
>>
>>
>>
>> Hi,
>>
>>
>>
>> We just installed ARS Server 7.5 on a Windows Server 2008. We
>> installed it to use Portmapper, but when trying to login using User Tool,
> we get:
>>
>>
>>
>> Error [90]  Cannot establish a network connection to the AR System
>> server
>>
>>
>>
>> We are able to ping the server from the local computer so there's a
>> connection between the comp and the server.
>>
>>
>>
>> Since we are using Portmapper, is there a way to find out which port
>> ARServer is listening to? I tried to run netstat -a on the server but
>> it gave a lot of results and i don't know which port is actually being
>> used by ARServer.
>>
>>
>>
>> Regards,
>>
>> Kali
>>
>>
>>
>> NOTICE
>>
>> The information contained in this email is confidential. If you are
>> not the intended recipient, you must not disclose or use the
>> information in this email in any way. If you received it in error,
>> please tell us immediately by return email and delete the document. We
>> do not guarantee the integrity of any e-mails or attached files and
>> are not responsible for any changes made to them by any other person.
>>
>>
>>
>> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the
>> Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist:
>> "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net
>> ARSlist: "Where the Answers Are"_
>
> 
> ___
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> Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
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Re: Client Tool can't connect to ARServer 7.5

2009-10-13 Thread LJ Longwing
Why not use port mapper?I use both port mapper and a static port for
convenience if people don't know the port. 

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Jarl Grøneng
Sent: Tuesday, October 13, 2009 6:17 AM
To: arslist@ARSLIST.ORG
Subject: Re: Client Tool can't connect to ARServer 7.5

As in year 2009 you should not set up a system using portmapper. Why not use
a dedicated port, it's is much easier than using portmapper.

--
Jarl

2009/10/13 David Sanders :
> **
>
> Sorry – my bad.  Thought you were NOT using portmapper.  The other 
> response from Danny gives correct guidance
>
>
>
> David Sanders
>
> Remedy Solution Architect
>
> Enterprise Service Suite @ Work
>
> ==
>
>
>
> tel +44 1494 468980
>
> mobile +44 7710 377761
>
> email david.sand...@westoverconsulting.co.uk
>
>
>
> web http://www.westoverconsulting.co.uk
>
>
>
> 
>
> From: Action Request System discussion list(ARSList) 
> [mailto:arsl...@arslist.org] On Behalf Of David Sanders
> Sent: Tuesday, October 13, 2009 11:29 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Client Tool can't connect to ARServer 7.5
>
>
>
> Hi Kali
>
>
>
> Take a look at the ar.cfg in the server install/conf directory.  That 
> should show which port the server is configured to use.
>
>
>
> HTH
>
>
>
> David Sanders
>
> Remedy Solution Architect
>
> Enterprise Service Suite @ Work
>
> ==
>
>
>
> tel +44 1494 468980
>
> mobile +44 7710 377761
>
> email david.sand...@westoverconsulting.co.uk
>
>
>
> web http://www.westoverconsulting.co.uk
>
>
>
> ____________
>
> From: Action Request System discussion list(ARSList) 
> [mailto:arsl...@arslist.org] On Behalf Of Kali Obsum
> Sent: Tuesday, October 13, 2009 11:02 AM
> To: arslist@ARSLIST.ORG
> Subject: Client Tool can't connect to ARServer 7.5
>
>
>
> Hi,
>
>
>
> We just installed ARS Server 7.5 on a Windows Server 2008. We 
> installed it to use Portmapper, but when trying to login using User Tool,
we get:
>
>
>
> Error [90]  Cannot establish a network connection to the AR System 
> server
>
>
>
> We are able to ping the server from the local computer so there's a 
> connection between the comp and the server.
>
>
>
> Since we are using Portmapper, is there a way to find out which port 
> ARServer is listening to? I tried to run netstat -a on the server but 
> it gave a lot of results and i don't know which port is actually being 
> used by ARServer.
>
>
>
> Regards,
>
> Kali
>
>
>
> NOTICE
>
> The information contained in this email is confidential. If you are 
> not the intended recipient, you must not disclose or use the 
> information in this email in any way. If you received it in error, 
> please tell us immediately by return email and delete the document. We 
> do not guarantee the integrity of any e-mails or attached files and 
> are not responsible for any changes made to them by any other person.
>
>
>
> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the 
> Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: 
> "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net 
> ARSlist: "Where the Answers Are"_


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Re: Client Tool can't connect to ARServer 7.5

2009-10-13 Thread danny.kell...@strategicworkflow.com
Hi David,

Not seen you since the UBS days. Hope all is well,

Kind regards
Danny

Original Message:
-
From: David Sanders david.sand...@westoverconsulting.co.uk
Date: Tue, 13 Oct 2009 12:41:35 +0100
To: arslist@ARSLIST.ORG
Subject: Re: Client Tool can't connect to ARServer 7.5


Sorry - my bad.  Thought you were NOT using portmapper.  The other response
from Danny gives correct guidance

 

David Sanders

Remedy Solution Architect

Enterprise Service Suite @ Work

==

 

tel +44 1494 468980

mobile +44 7710 377761

email  <mailto:david.sand...@westoverconsulting.co.uk>
david.sand...@westoverconsulting.co.uk

 

web  <http://www.westoverconsulting.co.uk/>
http://www.westoverconsulting.co.uk

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of David Sanders
Sent: Tuesday, October 13, 2009 11:29 AM
To: arslist@ARSLIST.ORG
Subject: Re: Client Tool can't connect to ARServer 7.5

 

Hi Kali

 

Take a look at the ar.cfg in the server install/conf directory.  That should
show which port the server is configured to use.

 

HTH

 

David Sanders

Remedy Solution Architect

Enterprise Service Suite @ Work

==

 

tel +44 1494 468980

mobile +44 7710 377761

email david.sand...@westoverconsulting.co.uk

 

web http://www.westoverconsulting.co.uk
<http://www.westoverconsulting.co.uk/> 

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Kali Obsum
Sent: Tuesday, October 13, 2009 11:02 AM
To: arslist@ARSLIST.ORG
Subject: Client Tool can't connect to ARServer 7.5

 

Hi,

 

We just installed ARS Server 7.5 on a Windows Server 2008. We installed it
to use Portmapper, but when trying to login using User Tool, we get:

 

Error [90]  Cannot establish a network connection to the AR System server

 

We are able to ping the server from the local computer so there's a
connection between the comp and the server.

 

Since we are using Portmapper, is there a way to find out which port
ARServer is listening to? I tried to run netstat -a on the server but it
gave a lot of results and i don't know which port is actually being used by
ARServer.

 

Regards,

Kali

 

NOTICE 

The information contained in this email is confidential. If you are not the
intended recipient, you must not disclose or use the information in this
email in any way. If you received it in error, please tell us immediately by
return email and delete the document. We do not guarantee the integrity of
any e-mails or attached files and are not responsible for any changes made
to them by any other person.

 

_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers
Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the
Answers Are"_


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Re: Client Tool can't connect to ARServer 7.5

2009-10-13 Thread Jarl Grøneng
As in year 2009 you should not set up a system using portmapper. Why
not use a dedicated port, it's is much easier than using portmapper.

--
Jarl

2009/10/13 David Sanders :
> **
>
> Sorry – my bad.  Thought you were NOT using portmapper.  The other response
> from Danny gives correct guidance
>
>
>
> David Sanders
>
> Remedy Solution Architect
>
> Enterprise Service Suite @ Work
>
> ==
>
>
>
> tel +44 1494 468980
>
> mobile +44 7710 377761
>
> email david.sand...@westoverconsulting.co.uk
>
>
>
> web http://www.westoverconsulting.co.uk
>
>
>
> 
>
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] On Behalf Of David Sanders
> Sent: Tuesday, October 13, 2009 11:29 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Client Tool can't connect to ARServer 7.5
>
>
>
> Hi Kali
>
>
>
> Take a look at the ar.cfg in the server install/conf directory.  That should
> show which port the server is configured to use.
>
>
>
> HTH
>
>
>
> David Sanders
>
> Remedy Solution Architect
>
> Enterprise Service Suite @ Work
>
> ==
>
>
>
> tel +44 1494 468980
>
> mobile +44 7710 377761
>
> email david.sand...@westoverconsulting.co.uk
>
>
>
> web http://www.westoverconsulting.co.uk
>
>
>
> ________________
>
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] On Behalf Of Kali Obsum
> Sent: Tuesday, October 13, 2009 11:02 AM
> To: arslist@ARSLIST.ORG
> Subject: Client Tool can't connect to ARServer 7.5
>
>
>
> Hi,
>
>
>
> We just installed ARS Server 7.5 on a Windows Server 2008. We installed it
> to use Portmapper, but when trying to login using User Tool, we get:
>
>
>
> Error [90]  Cannot establish a network connection to the AR System server
>
>
>
> We are able to ping the server from the local computer so there's a
> connection between the comp and the server.
>
>
>
> Since we are using Portmapper, is there a way to find out which port
> ARServer is listening to? I tried to run netstat -a on the server but it
> gave a lot of results and i don't know which port is actually being used by
> ARServer.
>
>
>
> Regards,
>
> Kali
>
>
>
> NOTICE
>
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Re: Client Tool can't connect to ARServer 7.5

2009-10-13 Thread David Sanders
Sorry - my bad.  Thought you were NOT using portmapper.  The other response
from Danny gives correct guidance

 

David Sanders

Remedy Solution Architect

Enterprise Service Suite @ Work

==

 

tel +44 1494 468980

mobile +44 7710 377761

email  <mailto:david.sand...@westoverconsulting.co.uk>
david.sand...@westoverconsulting.co.uk

 

web  <http://www.westoverconsulting.co.uk/>
http://www.westoverconsulting.co.uk

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of David Sanders
Sent: Tuesday, October 13, 2009 11:29 AM
To: arslist@ARSLIST.ORG
Subject: Re: Client Tool can't connect to ARServer 7.5

 

Hi Kali

 

Take a look at the ar.cfg in the server install/conf directory.  That should
show which port the server is configured to use.

 

HTH

 

David Sanders

Remedy Solution Architect

Enterprise Service Suite @ Work

==

 

tel +44 1494 468980

mobile +44 7710 377761

email david.sand...@westoverconsulting.co.uk

 

web http://www.westoverconsulting.co.uk
<http://www.westoverconsulting.co.uk/> 

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Kali Obsum
Sent: Tuesday, October 13, 2009 11:02 AM
To: arslist@ARSLIST.ORG
Subject: Client Tool can't connect to ARServer 7.5

 

Hi,

 

We just installed ARS Server 7.5 on a Windows Server 2008. We installed it
to use Portmapper, but when trying to login using User Tool, we get:

 

Error [90]  Cannot establish a network connection to the AR System server

 

We are able to ping the server from the local computer so there's a
connection between the comp and the server.

 

Since we are using Portmapper, is there a way to find out which port
ARServer is listening to? I tried to run netstat -a on the server but it
gave a lot of results and i don't know which port is actually being used by
ARServer.

 

Regards,

Kali

 

NOTICE 

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email in any way. If you received it in error, please tell us immediately by
return email and delete the document. We do not guarantee the integrity of
any e-mails or attached files and are not responsible for any changes made
to them by any other person.

 

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Re: Client Tool can't connect to ARServer 7.5

2009-10-13 Thread danny.kell...@strategicworkflow.com
Hi,

Since your running portmapper, this should reply on UDP port 111 so make
sure you have that open on any firewall you may have.

To see on a windows env, I use tcpview from microsoft. This will show the
process and the tcp port. 

http://technet.microsoft.com/en-us/sysinternals/bb897437.aspx

Remember this port can change when you restart the service. I would
recommend adding a TCD port on your server. You can have portmapper and
specifiy a port with no issues.

Kind regards
Danny

Original Message:
-
From: Kali Obsum kali.ob...@macquarie.com
Date: Tue, 13 Oct 2009 18:01:36 +0800
To: arslist@ARSLIST.ORG
Subject: Client Tool can't connect to ARServer 7.5


Hi,
 
We just installed ARS Server 7.5 on a Windows Server 2008. We installed
it to use Portmapper, but when trying to login using User Tool, we get:
 
Error [90]  Cannot establish a network connection to the AR System
server
 
We are able to ping the server from the local computer so there's a
connection between the comp and the server.
 
Since we are using Portmapper, is there a way to find out which port
ARServer is listening to? I tried to run netstat -a on the server but it
gave a lot of results and i don't know which port is actually being used
by ARServer.
 
Regards,
Kali
 

NOTICE 
The information contained in this email is confidential. If you are not the
intended recipient, you must not disclose or use the information in this
email in any way. If you received it in error, please tell us immediately
by return email and delete the document.  We do not guarantee the integrity
of any e-mails or attached files and are not responsible for any changes
made to them by any other person.



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Re: Client Tool can't connect to ARServer 7.5

2009-10-13 Thread David Sanders
Hi Kali

 

Take a look at the ar.cfg in the server install/conf directory.  That should
show which port the server is configured to use.

 

HTH

 

David Sanders

Remedy Solution Architect

Enterprise Service Suite @ Work

==

 

tel +44 1494 468980

mobile +44 7710 377761

email david.sand...@westoverconsulting.co.uk

 

web http://www.westoverconsulting.co.uk
<http://www.westoverconsulting.co.uk/> 

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Kali Obsum
Sent: Tuesday, October 13, 2009 11:02 AM
To: arslist@ARSLIST.ORG
Subject: Client Tool can't connect to ARServer 7.5

 

Hi,

 

We just installed ARS Server 7.5 on a Windows Server 2008. We installed it
to use Portmapper, but when trying to login using User Tool, we get:

 

Error [90]  Cannot establish a network connection to the AR System server

 

We are able to ping the server from the local computer so there's a
connection between the comp and the server.

 

Since we are using Portmapper, is there a way to find out which port
ARServer is listening to? I tried to run netstat -a on the server but it
gave a lot of results and i don't know which port is actually being used by
ARServer.

 

Regards,

Kali

 

NOTICE 

The information contained in this email is confidential. If you are not the
intended recipient, you must not disclose or use the information in this
email in any way. If you received it in error, please tell us immediately by
return email and delete the document. We do not guarantee the integrity of
any e-mails or attached files and are not responsible for any changes made
to them by any other person.

 

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Are"_

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Client Tool can't connect to ARServer 7.5

2009-10-13 Thread Kali Obsum
Hi,
 
We just installed ARS Server 7.5 on a Windows Server 2008. We installed
it to use Portmapper, but when trying to login using User Tool, we get:
 
Error [90]  Cannot establish a network connection to the AR System
server
 
We are able to ping the server from the local computer so there's a
connection between the comp and the server.
 
Since we are using Portmapper, is there a way to find out which port
ARServer is listening to? I tried to run netstat -a on the server but it
gave a lot of results and i don't know which port is actually being used
by ARServer.
 
Regards,
Kali
 

NOTICE 
The information contained in this email is confidential. If you are not the 
intended recipient, you must not disclose or use the information in this email 
in any way. If you received it in error, please tell us immediately by return 
email and delete the document.  We do not guarantee the integrity of any 
e-mails or attached files and are not responsible for any changes made to them 
by any other person.


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