Re: complex web services 7.6.03
Rick, Simple answer (despite the confusion) is yes, you can have a parent/child relationship in what you publish, and have multiple CI's associated with a single Incident. The setup is a bit cumbersome, but can be done. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Phillips Sent: Monday, October 22, 2012 3:27 PM To: arslist@ARSLIST.ORG Subject: complex web services 7.6.03 ** Hi, everyone, I have a requirement that must use web services. I need to create a WSDL that will send an Incident form from one system to another (also, 7.6.x), but the (single) WSDL must include any related CI's. Is Remedy's complex web service capability that complex? Can it be done? tia, Rick _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
complex web services 7.6.03
As far as I'm aware, the underlying code in both AR System and the open source libraries is different for consumption to providing, ie the Mid Tier acts as a SOAP server and AR System has some webservice plugin to consume webservices during server side workflow. I would therefore expect different levels of functionality to be available for each implementation, but granted, it may well be limited by the UI. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: complex web services 7.6.03
I am not sure about publishing complex web services from remedy. but I have consumed complex web service in remedy. You need to have parent and child forms and map both of them in the mapping. While the first element is the primary form, child elements need to be mapped to child form. The linking between primary and child forms is a foreign key that also need to be selected in the web service mapping. - Karthik On Oct 23, 2012 3:21 AM, "Joe Martin D'Souza" wrote: > ** > > Rick, > > The simple answer is that in one call no.. You may be able to circumvent > it by two (or more depending on the number of CI’s) WSDL calls to achieve > what you want to.. > > Remedy can send and receive simple WSDL’s that do not use any complex > constructs (the integration guide talks about this under the web services > section). > > Joe > > *From:* Rick Phillips > *Sent:* Monday, October 22, 2012 5:27 PM > *Newsgroups:* public.remedy.arsystem.general > *To:* arslist@ARSLIST.ORG > *Subject:* complex web services 7.6.03 > > ** > Hi, everyone, > > I have a requirement that must use web services. I need to create a WSDL > that will send an Incident form from one system to another (also, 7.6.x), > but the (single) WSDL must include any related CI's. Is Remedy's complex > web service capability that complex? Can it be done? > > tia, > > Rick > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: complex web services 7.6.03
That would be another way of doing it, but it would still mean multiple WSDL calls in case of multiple CI's per incident.. They would still be all simple WSDL's.. Joe -Original Message- From: Grooms, Frederick W Sent: Monday, October 22, 2012 6:03 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: complex web services 7.6.03 You should be able to as long as you can tie between the Incident and the CI using a single field (You might have to create a Join form in Remedy) Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza Sent: Monday, October 22, 2012 4:51 PM To: arslist@ARSLIST.ORG Subject: Re: complex web services 7.6.03 ** Rick, The simple answer is that in one call no.. You may be able to circumvent it by two (or more depending on the number of CI’s) WSDL calls to achieve what you want to.. Remedy can send and receive simple WSDL’s that do not use any complex constructs (the integration guide talks about this under the web services section). Joe -Original Message- From: Rick Phillips Sent: Monday, October 22, 2012 5:27 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: complex web services 7.6.03 ** Hi, everyone, I have a requirement that must use web services. I need to create a WSDL that will send an Incident form from one system to another (also, 7.6.x), but the (single) WSDL must include any related CI's. Is Remedy's complex web service capability that complex? Can it be done? tia, Rick ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: complex web services 7.6.03
You should be able to as long as you can tie between the Incident and the CI using a single field (You might have to create a Join form in Remedy) Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza Sent: Monday, October 22, 2012 4:51 PM To: arslist@ARSLIST.ORG Subject: Re: complex web services 7.6.03 ** Rick, The simple answer is that in one call no.. You may be able to circumvent it by two (or more depending on the number of CI’s) WSDL calls to achieve what you want to.. Remedy can send and receive simple WSDL’s that do not use any complex constructs (the integration guide talks about this under the web services section). Joe -Original Message- From: Rick Phillips Sent: Monday, October 22, 2012 5:27 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: complex web services 7.6.03 ** Hi, everyone, I have a requirement that must use web services. I need to create a WSDL that will send an Incident form from one system to another (also, 7.6.x), but the (single) WSDL must include any related CI's. Is Remedy's complex web service capability that complex? Can it be done? tia, Rick ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: complex web services 7.6.03
Rick, The simple answer is that in one call no.. You may be able to circumvent it by two (or more depending on the number of CI’s) WSDL calls to achieve what you want to.. Remedy can send and receive simple WSDL’s that do not use any complex constructs (the integration guide talks about this under the web services section). Joe From: Rick Phillips Sent: Monday, October 22, 2012 5:27 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: complex web services 7.6.03 ** Hi, everyone, I have a requirement that must use web services. I need to create a WSDL that will send an Incident form from one system to another (also, 7.6.x), but the (single) WSDL must include any related CI's. Is Remedy's complex web service capability that complex? Can it be done? tia, Rick ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
complex web services 7.6.03
Hi, everyone, I have a requirement that must use web services. I need to create a WSDL that will send an Incident form from one system to another (also, 7.6.x), but the (single) WSDL must include any related CI's. Is Remedy's complex web service capability that complex? Can it be done? tia, Rick ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: Complex Web Services
LJ, Can you share solution with list? I am very interested in knowing it. Thanks Chintan. --- On Tue, 6/28/11, LJ LongWing wrote: From: LJ LongWing Subject: Re: Complex Web Services To: arslist@ARSLIST.ORG Date: Tuesday, June 28, 2011, 10:07 AM ** Mark,This is actually simpler than you may think. Contact me off list and I can walk you through the creation of this web service…I’ve done it a few times, and it’s definitely possible…but not exceedingly easy to explain. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mark Rushton Sent: Tuesday, June 28, 2011 10:35 AM To: arslist@ARSLIST.ORG Subject: Complex Web Services ** Hi I am looking for examples of web services (XSD or XML) that can raise multiple records, e.g. a feeder system user clicks multiple line in their system and hits "send to Remedy" - one call to a web service to create a new record in Remedy for each row in the sending system. At the moment, I have lots of examples but none are really what I am looking for or Remedy specific. Yes, I have read the manuals and triued the examples but still need more input... TIA M Mark Rushton Stylex I.T Ltd _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: Complex Web Services
Thanks Gidd, I will check it out. Mark Rushton Stylex I.T Ltd From: Gidd Calden To: arslist@ARSLIST.ORG Sent: Tuesday, 28 June, 2011 21:42:01 Subject: Re: Complex Web Services ** Mark, Look at XML Gateway from Java Systems. Here is a link: http://www.javasystemsolutions.com/jss/xmlgateway There is a "viewlet/movie" of this page to give you a feel for how it all works. HTH Regards…Gidd Glidden L. Calden BUOYANT SOLUTIONS, INC. “Keeping business afloat ...in a Sea of Solutions” Office916.334.0599 FAX916.334.0599 Web http://www.buoyantsolutions.net E-mail mailto:g...@buoyantsolutions.net Please consider the environment before printing this e-mail This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system. -Original Message- >From: "Mark Rushton" >To: arslist@arslist.org >Date: 06/28/11 09:35 >Subject: Complex Web Services > > ** > >Hi > > >I am looking for examples of web services (XSD or XML) that can raise multiple >records, e.g. a feeder system user clicks multiple line in their system and >hits >"send to Remedy" - one call to a web service to create a new record in Remedy >for each row in the sending system. > > >At the moment, I have lots of examples but none are really what I am looking >for >or Remedy specific. Yes, I have read the manuals and triued the examples but >still need more input... > > >TIA > > >M > Mark Rushton >Stylex I.T Ltd > > > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"__attend > WWRUG11 >www.wwrug.com ARSlist: "Where the Answers Are"_ > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: Complex Web Services
Mark, Look at XML Gateway from Java Systems. Here is a link: http://www.javasystemsolutions.com/jss/xmlgateway There is a "viewlet/movie" of this page to give you a feel for how it all works. HTH Regards…Gidd Glidden L. Calden BUOYANT SOLUTIONS, INC. “Keeping business afloat ...in a Sea of Solutions” Office916.334.0599 FAX916.334.0599 Webhttp://www.buoyantsolutions.net E-mail mailto:g...@buoyantsolutions.net Please consider the environment before printing this e-mail This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system. -Original Message- From: "Mark Rushton" To: arslist@arslist.org Date: 06/28/11 09:35 Subject: Complex Web Services ** Hi I am looking for examples of web services (XSD or XML) that can raise multiple records, e.g. a feeder system user clicks multiple line in their system and hits "send to Remedy" - one call to a web service to create a new record in Remedy for each row in the sending system. At the moment, I have lots of examples but none are really what I am looking for or Remedy specific. Yes, I have read the manuals and triued the examples but still need more input... TIA M Mark Rushton Stylex I.T Ltd _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: Complex Web Services
Mark, This is actually simpler than you may think. Contact me off list and I can walk you through the creation of this web service…I’ve done it a few times, and it’s definitely possible…but not exceedingly easy to explain. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mark Rushton Sent: Tuesday, June 28, 2011 10:35 AM To: arslist@ARSLIST.ORG Subject: Complex Web Services ** Hi I am looking for examples of web services (XSD or XML) that can raise multiple records, e.g. a feeder system user clicks multiple line in their system and hits "send to Remedy" - one call to a web service to create a new record in Remedy for each row in the sending system. At the moment, I have lots of examples but none are really what I am looking for or Remedy specific. Yes, I have read the manuals and triued the examples but still need more input... TIA M Mark Rushton Stylex I.T Ltd _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Complex Web Services
Hi I am looking for examples of web services (XSD or XML) that can raise multiple records, e.g. a feeder system user clicks multiple line in their system and hits "send to Remedy" - one call to a web service to create a new record in Remedy for each row in the sending system. At the moment, I have lots of examples but none are really what I am looking for or Remedy specific. Yes, I have read the manuals and triued the examples but still need more input... TIA M Mark Rushton Stylex I.T Ltd ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
