Re: Destination Problem: Upgrading from 7.6.04 to 8.1.02
Hi Vivek, Yeah, i have downloaded the setup file and tried upgrading it worked. Sorry it was my bad. :) Thanks for the mail and update. On Wed, Apr 15, 2015 at 3:30 PM, Patil, Vivek vivek_pa...@bmc.com wrote: ** Joe is right. 8.1.02 Patch1 is just bundle of hotfixes . One cannot perform upgrade from 7604 using that. @Karthick : 1] Please download 8.1.02 release installer whose size will be around 1.5 GB Execute 8.1.02 config checker utility for config checks . 2] Upgrade AR using installer present in ARSUITEKit.zip. 3] Then you can apply AR 8.1.02 patch. If you want to upgrade ITSM to 8.1.02 then after AR upgrade : 1]] Execute BPCU to check if any invalid customizations in BASE forms or workflows. 2] Create overlays if any illegal customizations present. 3] Execute 8.1.02 config checker utility for ITSM pre-checks and config checks. Thanks, Vivek *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Joe D'Souza *Sent:* Wednesday, April 15, 2015 7:46 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Destination Problem: Upgrading from 7.6.04 to 8.1.02 ** Not to pick up on the obvious, but is that patch cumulative? You are trying to apply it to a 7.6.04 system so if that patch is not cumulative, you might want to first upgrade it to a 8.1.x base version and then apply patches. Joe -- *From:* Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] *On Behalf Of *Karthick S *Sent:* Tuesday, April 14, 2015 9:36 PM *To:* arslist@ARSLIST.ORG *Subject:* Destination Problem: Upgrading from 7.6.04 to 8.1.02 ** Hi All, When i tried to upgrade the test server from 7.6.04 to 8.1.02 it gives the below error message. Please advise. [image: Inline image 1] _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- *Thanks and Regards,* *Karthick S* ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Destination Problem: Upgrading from 7.6.04 to 8.1.02
Not to pick up on the obvious, but is that patch cumulative? You are trying to apply it to a 7.6.04 system so if that patch is not cumulative, you might want to first upgrade it to a 8.1.x base version and then apply patches. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Karthick S Sent: Tuesday, April 14, 2015 9:36 PM To: arslist@ARSLIST.ORG Subject: Destination Problem: Upgrading from 7.6.04 to 8.1.02 ** Hi All, When i tried to upgrade the test server from 7.6.04 to 8.1.02 it gives the below error message. Please advise. Inline image 1 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Destination Problem: Upgrading from 7.6.04 to 8.1.02
Joe is right. 8.1.02 Patch1 is just bundle of hotfixes . One cannot perform upgrade from 7604 using that. @Karthick : 1] Please download 8.1.02 release installer whose size will be around 1.5 GB Execute 8.1.02 config checker utility for config checks . 2] Upgrade AR using installer present in ARSUITEKit.zip. 3] Then you can apply AR 8.1.02 patch. If you want to upgrade ITSM to 8.1.02 then after AR upgrade : 1]] Execute BPCU to check if any invalid customizations in BASE forms or workflows. 2] Create overlays if any illegal customizations present. 3] Execute 8.1.02 config checker utility for ITSM pre-checks and config checks. Thanks, Vivek From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Wednesday, April 15, 2015 7:46 AM To: arslist@ARSLIST.ORG Subject: Re: Destination Problem: Upgrading from 7.6.04 to 8.1.02 ** Not to pick up on the obvious, but is that patch cumulative? You are trying to apply it to a 7.6.04 system so if that patch is not cumulative, you might want to first upgrade it to a 8.1.x base version and then apply patches. Joe From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Karthick S Sent: Tuesday, April 14, 2015 9:36 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Destination Problem: Upgrading from 7.6.04 to 8.1.02 ** Hi All, When i tried to upgrade the test server from 7.6.04 to 8.1.02 it gives the below error message. Please advise. [Inline image 1] _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
